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Mercy Health Services President & CEO Thomas R. Mullen Announces Pending Retirement


Thomas R. Mullen, Mercy Health Services

Thomas R. Mullen, Mercy Health Services

“On behalf of the Board of Trustees, we extend our deepest gratitude for Tom’s peerless leadership. His efforts during these past 28 years have made Mercy the thriving health care system it is today,” said Sister Helen Amos, RSM, Executive Chair, Board of Trustees.

After 28 years of successful service, Mercy Health Services President & CEO Thomas R. Mullen has announced his plans to retire as President & CEO effective July 2020. The Board of Trustees of Mercy Health Services announced the unanimous selection of Executive Vice President, David N. Maine, M.D. to succeed Mr. Mullen at that time. Mr. Mullen will then serve as Senior Advisor through December 2021.

“On behalf of the Board of Trustees, we extend our deepest gratitude for Tom’s peerless leadership. His efforts during these past 28 years have made Mercy the thriving health care system it is today,” said Sister Helen Amos, RSM, Executive Chair, Board of Trustees. “Tom and our entire Board are confident in the appointment of Dr. David Maine to build upon Mercy’s success well into the future,” Sister Helen Amos continued. “As a longtime Mercy physician leader, Dr. Maine is uniquely qualified to bolster and further expand Mercy’s award-winning clinical programs, enhancing Mercy’s singular position as an independent, Catholic health system with statewide reach.”

“Serving as President & CEO of Mercy has been the experience of a lifetime. Since the hospital’s founding by the Sisters of Mercy in 1874, Mercy has been a very special place of hope and healing, committed to its mission of service to the Greater Baltimore community,” Mr. Mullen said. “For more than a decade at Mercy, Dr. Maine has consistently demonstrated clinical and business excellence, compassion for our patients, and a deep personal commitment to our mission and values. He’s exactly the right leader at the right time for Mercy.”

“I am honored and humbled to be selected by the Board of Trustees to follow in Tom’s footsteps as President & CEO of Mercy Health Services,” Dr. David Maine said. “As a result of Tom’s and Sister Helen’s leadership over the years, Mercy is blessed with outstanding physicians, providers, nurses, staff and a strong team of executive leaders all committed to moving Mercy forward for many years to come,” Dr. Maine continued. “As a mission-driven organization, we look forward to meeting the challenges of an evolving healthcare landscape by leading as the health system of choice with high-quality, high-value services provided in a community of compassionate care.”

Dr. David Maine has served as Executive Vice President for Mercy Health Services since October 2019, responsible for all MHS operations, overseeing the Medical Center, specialty and primary care physician networks, and Mercy affiliates. Prior to assuming the role of Executive Vice President of Mercy Health Services, Dr. Maine was Executive Vice President of Mercy’s Physician Enterprise, focusing on the growth of its physician network. Dr. Maine’s other roles at Mercy have included serving as President of Medical Staff; as Senior Vice President of Clinical Transformation, leading Mercy’s efforts to launch SurgCenter of Towson; and since 2007, as Medical Director of The Center for Interventional Pain Medicine at Mercy, earning distinction as a Baltimore magazine “Top Doctor” by providing leading-edge treatment options to patients throughout Maryland.

Dr. Maine is Board Certified in Anesthesiology and Pain Medicine. He is a graduate of the University of Rochester School Of Medicine. He completed his residency in Anesthesiology and his fellowship in Interventional Pain Medicine at The Johns Hopkins Hospital. Dr. Maine, 43, lives in Pikesville, Maryland with his wife and two children.

“On behalf of the Archdiocese of Baltimore’s half million Catholics, we celebrate and cherish Tom Mullen’s exceptional leadership as Mercy Health Services’ first lay President & CEO,” said Archbishop William Lori. “With Dr. David Maine taking the helm in July, I have no doubt Mercy will remain a shining beacon of light and hope for our City with a special commitment to the poor and underserved. We are grateful for Sister Helen Amos’ continuing service as Executive Chair of the Board of Trustees and Mercy’s ongoing promise to remain an independent, locally-governed health system, fully committed to its Catholic identity.”

“As Mercy Health Services’ Canonical Sponsor, the Sisters of Mercy are very proud to have worked with Tom Mullen for nearly three decades to further our health care ministry for the people of Baltimore,” said Sister Pat Coward, RSM, Health Ministry Liaison for the Sisters of Mercy of the Americas, South Central Community. “We believe Mercy is well-positioned under the leadership of Dr. David Maine as the future President and CEO to carry forward Mercy’s mission and values inspired by the life of our founder, Catherine McAuley,” Sister Coward continued.

When Mr. Mullen, 63, first arrived at Mercy Medical Center in 1991 as Chief Financial Officer to work alongside then newly-appointed President & CEO Sister Helen Amos, RSM, Mercy was seriously challenged to remain relevant as a small, urban hospital located in a struggling city with a declining population. In the decades that followed, Mercy was transformed into a strong and growing regional health system through the creation of new Centers of Excellence led by renowned physicians who developed focused, high-quality clinical programs in Women’s Health, Orthopedics, Cancer, Digestive Health, and more. With Mr. Mullen’s vision and ongoing support, the new physician-led programs began drawing ever-increasing numbers of new patients to Mercy from throughout Maryland and beyond.

Early on, Mr. Mullen also recognized the need to work with Mercy’s physician leaders to provide comprehensive services closer to the community by creating one-stop-shop medical hub sites that also offered ancillary diagnostic and imaging services and convenient access for patients across the region. As a result of his foresight to invest in building an ambulatory network of more than 220 employed primary and specialty care providers, Mercy’s physician enterprise now touches more than 10% of the adult population of the entire Baltimore Metropolitan region. Today, over 270,000 Marylanders utilize Mercy’s surgeons and medical specialists and rely on Mercy Personal Physicians for their primary care needs.

Under Mr. Mullen’s direction, Mercy’s investment in quality and its growing financial strength enabled the development of the award-winning Harry & Jeanette Weinberg Center in September 2003 and the construction and opening of the $400+ million, 20-story replacement inpatient tower, The Mary Catherine Bunting Center in December 2010. During his tenure, Mercy acquired Stella Maris, central Maryland’s largest long-term care facility providing skilled nursing care, hospice, home health, and rehabilitation services, and developed Mercy Ridge, a 409-unit Continuing Care Retirement Center both located in Timonium, MD.

“Mercy’s success is attributed to our philosophy that physician leadership of our clinical programs leads to outstanding patient-centered care,” Mr. Mullen said. “Mercy’s culture of excellence and compassion is rooted in an environment where physicians feel the freedom to practice medicine in the way they know is best for their patients,” Mr. Mullen continued. “The selection of Dr. David Maine is a natural extension of our culture and philosophy. My focus over the next six months is to ensure a seamless transition as Mercy moves forward to succeed in an era of value-based care.”

“I am especially grateful for Tom’s ongoing mentorship and support during the transition and for his commitment to remain with Mercy as a Senior Advisor through December 2021,” Dr. Maine said. “Tom has left an indelible mark on the 145-year history of this great institution and his continued advice and counsel will be treasured by myself, Sister Helen, and our entire senior management team as we work together to build on Tom’s legacy for Mercy’s future.”

Sister Helen Amos, RSM, and Dr. David Maine released a video tribute of Mr. Mullen’s many contributions to Mercy in celebration of 20 years of dedicated service as President & CEO.

**About Mercy Health Services**

Mercy Health Services, Inc. (MHS) is a nonprofit, integrated health system, sponsored by the Sisters of Mercy, delivering health care and residential services in various locations throughout the Baltimore metropolitan area. MHS is the parent of Mercy Medical Center, a 183-licensed bed acute care teaching hospital affiliated with the University of Maryland School Of Medicine. Located in the heart of downtown Baltimore, Mercy Medical Center provides a broad range of primary and secondary acute care services, as well as a preferred tertiary referral center in certain select specialties. Mercy Medical Center has been recognized as a top Maryland hospital by U.S. News & World Report; a Top 100 hospital for Women’s Health & Orthopedics by Healthgrades; and is currently A-rated for Hospital Safety by the Leapfrog Group. In Fiscal 2018, Mercy provided more than $57 million in state-reported Community Benefits, including $14 million in Charity Care to Baltimore-area residents. MHS is the parent of Mercy’s primary care and specialty care physician enterprise, known as Mercy Personal Physicians, which employs more than 220 physicians and advanced practitioners with Baltimore-area locations in Downtown, Lutherville, Overlea, Glen Burnie, Columbia, Canton, and Hunt Valley. MHS is the parent of Stella Maris, a leading Maryland nursing home and skilled nursing facility offering comprehensive senior services located in Timonium.

Car Insurance 2020 Guide – How Insurance Agents Will Help Drivers Get Better Car Insurance Deals


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“Car insurance agents help drivers get in touch with multiple companies and track the best offers,” said Russell Rabichev, Marketing Director of Internet Marketing Company.

Compare-autoinsurance.org has launched a new blog post that explains more about car insurance agents and how they can help clients get the cheapest car insurance premiums.

For more info and free car insurance quotes online, visit https://compare-autoinsurance.org/car-insurance-agents-will-help-you-compare-insurance-costs/

Car insurance agents are sales assistants who represent various insurance companies. They evaluate each potential client and help him customize coverage plans. Insurance agents can provide quotes and help the customer buy coverage. There are two types of insurance agents:


  • CAPTIVE AGENTS. Captive agents work for a single insurance company. They are familiar with all the guidelines, discounts and benefits that the company provides. Working with a knowledgeable person will help clients design a coverage plan suitable for their needs and budget. Establishing a professional relationship with a captive agent will ensure a better representation during a claim process. Professional agents will help drivers compare prices and get cheaper prices. Plus, the agent will notify the clients when they become eligible for discounts of a new offer is promoted. It is recommended to work with captive agents if a person wants a long-term relationship with a certain company.
  • BROKERS, or independent agents. They work for multiple companies. They can have a better understanding of the entire local insurance market. When asked, they provide quotes for all companies represented, giving the customer multiple options. Working with a broker is recommended for drivers with a “high-risk” label. They may have access to non-standard carriers and help drivers find suitable coverage. Some agents will help their favorite customers get access first to more affordable deals. Working with a high number of companies means that they are able to update clients with the latest market trends. Just like captive agents, they will also notify the client when it is time to ask for no-claim discounts or loyalty discounts.

For additional info, money-saving tips and free car insurance quotes, visit https://compare-autoinsurance.org/

Compare-autoinsurance.org is an online provider of life, home, health, and auto insurance quotes. This website is unique because it does not simply stick to one kind of insurance provider, but brings the clients the best deals from many different online insurance carriers. In this way, clients have access to offers from multiple carriers all in one place: this website. On this site, customers have access to quotes for insurance plans from various agencies, such as local or nationwide agencies, brand names insurance companies, etc.

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Preston Automotive Group Announces David Wilson Jr. As President


“Passing the baton is bittersweet but we know David and his team will take the Group to heights we never imagined.” – Dave and Peggy Wilson

We are pleased to announce that David Wilson Jr. is promoted to President of the Preston Automotive Group. Dave and Peggy Wilson stated, “Passing the baton is bittersweet, but we know David and his team will take the Group to heights we never imagined. It’s been tremendous to watch him grow and we are excited for the team to continue their success.”

David began his automotive journey at the age of 12 assisting various departments including Vehicle Detail and Sales Departments. To further his development, he attended Northwood University where he focused on Automotive Marketing and Management to expand his ability to serve his associates and customers. During his time at Northwood, he continued his career at Preston Automotive as a Sales Manager at Preston Ford and worked his way to General Manager of Preston Hyundai. In David’s Senior year in college, he oversaw Preston Ford, Lincoln, Nissan, Mazda, Hyundai, and Denton Ford. Upon graduation, he joined the Executive team at Preston Automotive.

Over the past 10 years, David has been overseeing more of the day to day operations for the Group which has experienced unprecedented growth during that time. The Group has experienced national recognition coming off Preston Ford’s 2019 performance as the 33rd ranked volume Ford dealership out of over 3,000.

“It’s an honor to serve our communities and the associates of the Preston Automotive Group. My family taught me the value of integrity and providing a superior customer experience which has always been instilled in me. I look forward to continuing the foundation that my father and team has built,” said David Wilson Jr.

The story of Preston Automotive Group began with Preston Ford in 1975 and Dave Wilson joined as a salesperson in 1977 and transitioned to ownership at the age of 22. He grew the organization to represent Hyundai, Mazda, Chrysler, Dodge, Jeep, Ram, Nissan, Chevrolet, Lincoln, and Genesis along with a wide variety of used cars, trucks, and SUV’s. The Preston Automotive Group has been proud to serve the Eastern Shore and customers nationwide, offering the very best experience and will continue to take customer service to new heights under David and his team.

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Addiction Professionals Achieve Success in Private Practice with new Book from Michael O’Brien


“I wrote this guide to share my success with addiction professionals across the country. Addiction professionals can provide safe and effective help to those suffering from substance use disorders in private practice.” Michael O’Brien, CADC II, NCAC I, SAP

Michael O’Brien, CADC II, NCAC I, SAP, has released a new book that has just recently achieved the #1 New Release status in the Practice Management category on Amazon.

Addiction Private Practice: The Definitive Guide for Addiction Counselors and Therapists is a comprehensive business plan for addiction counselors and therapists who want to effectively and safely help clients with substance abuse problems in a private office setting.

As one of the most successful independent addiction counselors, O’Brien has shared his secrets to success in his new book with informed strategies, processes, and best practices that will help addiction counselors and therapists take their practice to the next level or refocus their current practice in serving those with substance abuse disorders.

“I wrote this guide to share my success with addiction professionals across the country. Addiction professionals can provide safe and effective help to those suffering from substance use disorders in private practice. Demand has never been higher for these services, and counselors can earn much more than they do in treatment programs,” said Michael O’Brien, CADC I, NCAC I, SAP.

The book offers readers the opportunity to learn about the important components of a successful, ethical, and safe addiction practice while providing crucial advice on how to get started with very minimal start-up capital. O’Brien’s book also provides vital information about how to effectively and ethically market your independent addiction practice.

“Michael O’Brien has not only literally written the book on achieving success in addiction private practice, but he is also living proof that it is possible. His bulletproof addiction practice model is easy to understand and execute, even for those who are not technologically savvy. Any competent counselor can use this book to achieve their desired success. He is selflessly handing his proven strategies to his future competition and propelling the profession forward! This is a huge leap forward for all addiction professionals,” said Sherrie Rager, Ph.D., CADC II, M-RAS, CCDS.

“Addiction Private Practice has been monumental in helping me start my practice. This book lays out step-by-step how to get started, maintain, and continue to thrive in private practice. By following Michael’s strategies, I was able to obtain eight clients in a matter of weeks! His knowledge and strategies work. As a substance abuse counselor, without this information and guidance, I may never have gone into private practice,” added Bryan Vasquez, CAT-C III.

The book is now available in paperback on Amazon. The Kindle, Apple Books, and Google Play versions are in pre-order status at a special price of $9.99 at all major retailers for a limited time. The audiobook will be released within the next two weeks.

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ReST Smart Bed Becomes Smarter Through Partnership with BedJet, Temperature Regulation Innovator


ReST Smart Bed Becomes Smarter Through Partnership with BedJet, Climate Comfort Technology Innovators

By combining our market leading climate comfort bed technology technology with the ReST Bed’s™ sense-and-respond capabilities, we are one step closer to achieving our shared mission of a totally customized sleep environment

Sleep technology innovator ReST, has partnered with BedJet to offer customers the opportunity to add rapid heating, cooling, and climate control to the ReST Bed’s™ existing smart bed capabilities.

The ReST Bed™ senses a sleeper’s position and makes automatic real-time adjustments. This technology, combined with five customizable zones makes the ReST Bed™ the most customizable bed on the market.

“One of the most frequent questions potential customers ask us is if the ReST Bed™ has temperature regulation. Since ReST’s mission is to provide the ultimate sleeping experience, it was natural for us to partner with BedJet, the market leaders in intelligent powered sleep temperature regulation,” says Kyle Taylor, ReST’s Marketing Manager. “Together, we can achieve our goal of creating the ultimate smart sleep experience.”

Added Mark Aramli, BedJet’s CEO and Founder, “Our team is very impressed with the innovative technology developed at ReST. By combining our market leading climate comfort bed technology technology with the ReST Bed’s™ sense-and-respond capabilities, we are one step closer to achieving our shared mission of a totally customized sleep environment.”

About ReST

ReST’s mission is to provide the ultimate sleeping experience. ReST is the only company with an integrated technology solution that not only monitors movement in real-time but automatically responds to those unique and personal changes.

Our main product is the ReST Bed™: the only truly smart bed. The ReST Bed™ incorporates our patented smart fabric, which senses changes in pressure and interacts with the mattress in order to automatically respond to the sleeper’s comfort and support needs throughout the night. Above all, ReST Beds™ help sleep better so that they can live healthier and more productive lives.

About BedJet

BedJet is a sleep technology start-up that is re-inventing the sleep experience with advanced technology and proven medical sleep science. BedJet’s groundbreaking cooling, heating and climate comfort system for beds is currently the only product in the category that has been clinically proven to improve sleep and increase daytime energy. Based in Newport, R.I., the company was founded in 2013 by inventor and former NASA space suit engineer Mark Aramli. For more information, visit http://www.bedjet.com.

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Top Data Exchange Platform BDEX Announces Investment by RIT Venture Fund


BDEX – the largest data exchange platform in the United States.

Our industry-leading tools, including Omnisource IQ and Identity Graph, allow companies to connect with potential customers on an entirely new level, drastically enhancing their marketing capabilities.

BDEX, the largest data exchange platform in the United States, today announced an investment by RIT Venture Fund, an organization that provides investment capital to a diverse portfolio of innovative companies in the technology space. The investment will enable BDEX to continue delivering new, groundbreaking tools and the most up-to-date marketing data to its clients, connecting them with customers at exactly the right time.

“We are very pleased to announce our partnership with RIT Venture Fund,” said David Finkelstein, Co-Founder and CEO of BDEX. “Our industry-leading tools, including Omnisource IQ and Identity Graph, allow companies to connect with potential customers on an entirely new level, drastically enhancing their marketing capabilities. The investment will further solidify our position in the marketplace and help take BDEX to the next level.”

Founded in 2014, BDEX enables companies to sell and acquire quality, impartial third-party data to reach their desired audiences with unprecedented precision. Drawing from over 1 trillion continually updated data sets across thousands of categories, the platform’s proprietary tools enable users to connect with customers at exactly the right time by understanding their interests, behaviors, and even their intents.

“We are delighted to add BDEX to our ever-expanding portfolio of innovators,” said James H. Watters, Senior Vice President for Finance and Administration and Treasurer at RIT. “BDEX and its co-founder, and RIT alumnus, David Finkelstein, has been on the forefront of developing and operating data exchange technology, which is an industry poised for exceptional growth. We look forward to supporting BDEX for years to come.”

About BDEX

Established in 2014, BDEX is the first ever Data Exchange Platform (DXP). Combining the functionality, data, and reach of a traditional data management platform in a true marketplace environment, BDEX empowers B2C companies to use the power of data to understand consumer behaviors and intents helping them reach the right people at the right time. Find out more at http://www.bdex.com.

About RIT Venture Fund

Launched in 2015 by Rochester Institute of Technology, RIT Venture Fund has built a diversified portfolio of high growth-oriented companies that offer functional disruptive products and services, demonstrate a competitive advantage that can’t be easily duplicated by competitors, and have a leadership team with a true passion for innovation. For more information visit https://www.rit.edu/venturefund/

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CBD Emporium Announces New Senior Leadership Paul Steinberg Named Chief Operating Officer


I look forward to pivoting my leadership expertise in the biotech sphere to the unlimited growth potential of CBD Emporium in the multi-billion-dollar hemp industry.

CBD Emporium, a privately-held company and national retailer of premium CBD brands, today announced the appointment of Paul Steinberg as Chief Operating Officer (COO). As COO, Steinberg will report directly to President John Flanders and oversee national retail operations, logistics, as well as inventory and distribution model management for CBD Emporium.

Steinberg brings more than 30 years in operational development experience with the last 20 years in global strategic development in the biotech, pharmaceutical, and medical device industries. His extensive career has focused on building sustainable growth strategies at some of the world’s premier drug and device biotech corporations, including Abraxis Bioscience (acquired by Celgene), PPD, Novella Clinical (a Quintiles company), and Simbec-Orion. Steinberg has also held leadership positions at posts across Western Europe, South Africa, Asia, and the Pacific Rim.

“We are excited to have Paul join our top-level leadership team and further accelerate CBD Emporium’s rapid growth,” stated Flanders.

With a proven track record of reversing underperforming product lines, Steinberg has helped turnaround underperforming clinical development leading to eventual approval and sale of a product for nearly $5 billion dollars. He has also negotiated alliances involving top-tier business partners, including UCLA, UCSF, UC Denver, Scripps, Buck Foundation, and University of Utah.

“I look forward to pivoting my leadership expertise in the biotech sphere to the unlimited growth potential of CBD Emporium in the multi-billion-dollar hemp industry,” said Steinberg.

Established in 2018 and headquartered in Phoenix, Arizona, CBD Emporium is dedicated to improving health and wellness on a national scale. The national retailer recently acquired competitor CBD Exclusively and now boasts 23 locations throughout the United States.

For information visit http://www.CBDEmporium.com.

About CBD Emporium:

Established in 2018, CBD Emporium is a privately held company with 23 retail locations throughout the United States. The retailer is the premier source for quality, trusted CBD products and offers a diverse selection of more than 40 best-of-industry brands and its own brand labeled products, derived from medical-grade organic hemp plants. The company’s knowledgeable staff is dedicated to providing the best information, education and products to improve health and wellness. CBD Emporium headquarters are located at 8102 N. 23rdAvenue, Suite A, Phoenix, Arizona 85021. For information, visit CBDEmporium.com.

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Abide Meditation Calls for Racial Reconciliation in Commemoration of Martin Luther King, Jr. Day


Martin Luther King Abide Meditation

Commemorating the civil rights icon Evangelist Alveda King, the niece of Dr. King, is the featured guest narrator on Abide Meditation.

“While many people of different ethnicities and races live peacefully all across the world, there are times it’s forgotten that all people are made in the image of God and deserving of honor, respect, and protection.”

In honor of Martin Luther King, Jr’s birthday Abide Meditation is calling for a time of prayer of racial reconciliation. Abide is the #1 Christian meditation app.

Commemorating the civil rights icon Evangelist Alveda King, the niece of Dr. King, is the featured guest narrator on Abide Meditation.

Entitled “I Have a Dream” Evangelist King narrates, “While many people of different ethnicities and races live peacefully all across the world, there are times it’s forgotten that all people are made in the image of God and deserving of honor, respect, and protection.”

Dr. King was a man of God, a pastor, who endeavored to follow the teachings of Jesus Christ. MLK saw humanity as God’s creation, and he hoped and dreamed that we would become brothers and sisters.

The meditation can be found on the Abide Meditation app, and the Abide Healing Prayer YouTube channel.

“While some want to make racism a political issue, at its root, its a spiritual matter of the human heart,” said Abide Executive Producer Russ Jones. “At its core is the assumption that one race is superior to another.”

Abide boasts users from over 200 countries and in 2019, averaged 1 billion minutes of meditation time. Abide blends professional excellence with great purpose, fellowship, and prayer.

The Abide app is free to download, but a paid subscription to Abide Premium gives access to over 1000 hours of premium content, including an ever-growing library of biblically-based Sleep Stories, daily meditations, children’s stories, calming background music, and a journaling tool.

Download the app for a 7-day free trial and join the thousands across the globe for daily Christian prayer and meditation. It has had over 2-million downloads to date and over 35,000 5-star user reviews.

Abide is available in both the App Store and Google Play store.

About Abide

Abide Meditation is a project of Carpenters Code, a small startup located in San Mateo, California. It was started by former Google employees seeking to use their gifts to help bring people closer to God. The Abide mobile app is the world’s most popular Christian meditation app, guiding hundreds of thousands of people around the world in biblical truth and personal reflection.

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Calibrater Health Celebrates 12 Million Patient Satisfaction Surveys Sent Via HIPAA-Compliant Text Message Platform


Calibrater Health, the leading feedback management platform for multi-unit healthcare businesses, announced today the milestone of 12 million patient satisfaction surveys. Calibrater’s tool provides immediate feedback to doctors and staff, empowering them to improve patient satisfaction and increase the number of visitors to their practice.

Over 1500 clinics in urgent care, eye care, dentistry, and behavioral health are currently using Calibrater’s easy-to-implement tool, which was designed for multi-unit businesses in a growth stage. Since Calibrater sent its first text message survey to a patient, the tool has generated roughly 1.7 million pieces of actionable, insightful feedback for healthcare providers, operations leaders, and marketers.

“Those numbers represent millions of interactions and snapshots that improve the lives of healthcare providers and patients,” said Tim Dybvig, CEO of Calibrater Health. “Providers hear they did a great job or that they need to call a patient back to resolve a complaint. That instant response can change the life of that patient, as well as provide a roadmap for improving the experience for all patients that follow.”

Providers who use the tool are reporting an increase in business and better cohesiveness among their teams. “As our company grew in size it became apparent that we needed a better way to help us track our patient experience and keep our team informed,” said Spencer Gambrell, Director of Centralized Operations at Fast Pace Urgent Care. “Calibrater has been that and much more. We now have an in-depth view of each clinic’s patient satisfaction, increased five star reviews on social media, and a provider feedback tool that is helping everyone keep the patient experience first. On top of everything, they are great partners in helping us reach our goals.”

About Calibrater Health

Calibrater Health’s AI-powered tools help distributed healthcare organizations improve customer service and team culture to accelerate business growth. We send short text-message surveys after every patient visit, and our purpose-built platform uses machine learning to mine that valuable feedback for actionable insights targeted to the specific needs of your business. Start using our platform today and never miss another chance to repair a patient relationship, improve your team, and grow your healthcare business. Learn more at http://www.calibrater.com.

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New Desk from Weaver Meets Needs for Standing Work Stations


With the touch of a keypad, the Adona Adjustable Standing Desk moves to the desired height, making it the ideal desk for working while seated or standing.

To meet the increasing demand for standing work stations, Weaver Furniture Sales introduces the Adona Adjustable Standing Desk.

To meet the increasing demand for standing work stations, Weaver Furniture Sales introduces the Adona Adjustable Standing Desk. Weaver’s operates a ‘brick and mortar,’ 20,000 square feet store in Shipshewana, Indiana, along with an online presence.

Several features of the Adona Adjustable Standing Desk help increase comfort and keep users productive — whether in a home or commercial office. The desk easily adjusts to the desired height. This enables users to switch between working in a standing or seated position. A touchpad display controls easy up-down movement, tilt angle and more. The two USB ports keep your devices charged. What’s more, an optional cable manager helps organize cords and cables.

Amish furniture craftsmen made sure the Adona Adjustable Standing Desk is sturdy and trendy, too. The tabletop is made using of 1-inch-thick solid hardwood with a live front edge creating a rustic look and feel. The table’s solid metal stand gives it an industrial persona. Customers can customize the desk by choosing features like the wood specie and stain/varnish.

Each Adona Adjustable Standing Desk is made by Amish cabinetmakers – the best in the Midwest. Also, these artisans use quality regional hardwoods, such as oak, maple, cherry and hickory. As a result, the desk is incredibly sturdy, durable and heirloom-quality.

Learn more about or purchase the Adona Adjustable Standing Desk online at http://www.WeaverFurnitureSales.com or by vising the Weaver Family at their renovated barn in Shipshewana, Indiana filled with quality Amish Furniture. For the past three decades, furniture-enthusiasts have been coming to Weaver Furniture Sales for fine Amish furniture. Now, the Adona Adjustable Standing Desk gives additional incentive to visit Weaver Furniture Sales.

About Weaver Furniture Sales:

Weaver Furniture Sales was established in 1989 in Shipshewana, Indiana. An Amish, family-owned furniture business, Weaver offers a full line of solid wood, Amish furniture at affordable prices. And Weaver caters to both residential and commercial customers. The company features Shaker, Mission and Traditional styles. As part of their client services, Weaver provides furniture design consultation services, custom furniture options, furniture quotes, layaway options and various delivery alternatives for residences and businesses in the United States.

LeRoy and Ida Weaver own and operate Weaver Furniture Sales. They began with a 1,500 square foot showroom, which has been expanded to more than 20,000 square feet. Previously, they owned and managed LeWana Dairy Farm, where they milked cows and raised corn and hay.

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