Enquire and Prime Care Technologies Partner to Deliver Critical Performance Data to the Senior Care Continuum


Enquire Prime Care Technologies Partnership

“We already provide the clinical and financial data they need, but Enquire’s referral data really completes the story for each potential resident, enabling facilities to make informed decisions in the moment.” Jim Hoey, Prime Care Technologies CEO

Enquire, a leading provider of cloud CRM, marketing automation and contact center solutions for senior living communities and post-acute care organizations is proud to announce a new partnership with Prime Care Technologies, a 17-year data warehousing and integration partner to post-acute care and senior living providers.

Most recognized for its primeVIEW facility performance dashboard, Prime Care Technologies continues to evolve its flexible IT services and cloud software based on industry demand. This partnership with Enquire delivers referral data that provides transparency to providers across the continuum. Relying on the primeVIEW interface, Prime Care can combine Enquire’s referral data with data from critical third-party applications (EHR, accounting, purchasing, labor, staffing, etc.) to equip communities with a ‘bird’s eye’ view into their daily financial performance.

For post-acute providers, the benefit of this aggregated data is even greater. It helps them immediately cost out managed care referrals and accelerate decisions while steering their business toward the best possible performance.

“With the implementation of the Patient-Driven Payment Model (PDPM), post-acute care organizations require more data to make informed decisions around referrals. This partnership with Prime Care Technologies is invaluable to not only improve response time to managed care referrals, but also to maximize revenue opportunities,” states Robbie Redlin, Enquire Chief Strategy Officer.

“Accepting referral patients requires providers to consider multiple factors, including their ability to deliver a quality outcome, while also ensuring adequate reimbursement,” says Jim Hoey, Prime Care Technologies CEO. “We already provide the clinical and financial data they need, but Enquire’s referral data really completes the story for each potential resident, enabling facilities to make informed decisions in the moment.”

For more information on Enquire CRM, marketing automation or contact center solutions please contact sales@enquiresolutions.com.

For more information on Prime Care Technologies IT services or cloud-based applications, contact sales@primecaretech.com.

About Enquire

Enquire is the premier CRM, marketing automation and contact center solution provider in senior living and post-acute care. Headquartered in Denver, Colorado, Enquire serves senior living communities and healthcare facilities throughout the United States and Canada. Enquire’s vision is to improve the experience for prospects and family members through customer service centric products paired with cutting-edge technology and analytics.

About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped senior care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 175 employees and 200+ healthcare/IT partnerships. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. We provide the tech. You provide the care.

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