All posts by imreal

Science: Biology

TCN Again Named a Product Challenger in 2023 ISG Provider Lens™ Contact Center as a Service

Leave a comment


“We are excited to be named as a Product Challenger again in the competitive global contact center industry,” said Terrel Bird, CEO & co-founder of TCN. “Customer service and innovation are two of the things we pride ourselves on most at TCN. We value and take to heart the feedback from our customers and organizations like ISG. This gives us insight into what is important to our customers and what we need to focus on as a company and how we can provide contact centers with all the technology they need to better service their customers.”

ISG’s report shines a spotlight on TCN’s remarkable strengths that set it apart in the call center software industry. At the core of TCN lies its unified TCN Operator platform, a cloud-native and cloud-first solution designed to revolutionize contact centers. Highlighting TCN’s commitment to innovation while allowing contact centers to advance within a single, scalable environment. Furthermore, TCN’s strategic partnership with Google Cloud Platform (GCP) ensures reliability for their customers. TCN Operator is not just hosted on GCP but is fully containerized and encrypted, leveraging the power of Google Kubernetes Engine (GKE). This collaboration ensures that TCN’s clients benefit from the high standard of security and scalability. Both featured strengths support rapid scaling and instant flexibility to changing business needs, helping position TCN as a Product Challenger in this year’s report.

“Operator by TCN empowers contact centers via seamless integration and delivery of all critical call center functions including authentication and administration, on a single powerful scalable platform,” said Kenn Walters, global lead analyst at ISG.

ISG’s 2023 report evaluates 22 relevant software vendors and service providers in the global market based on the following evaluation criteria: strategy & vision, tech innovation, brand awareness and presence in the market, sales and partner landscape, breadth and depth of portfolio of services offered and CX and recommendation.

TCN’s flagship cloud-based contact center platform, TCN Operator, features a holistic set of easy-to-use, automated agent tools and advanced apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility.

To download a custom version of the report, visit https://go.tcn.com/isg-global-report/

About TCN
TCN is a global provider of a comprehensive, cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. Founded in 1999, TCN combines a deep understanding of the needs of call centers with a unique approach to pricing – no contracts, monthly minimums or maintenance fees – that supports rapid scaling and instant flexibility to changing business needs. TCN’s flagship platform for contact centers, TCN Operator, features a holistic set of easy-to-use, automated agent tools and advanced apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility. Its suite of compliance tools helps businesses meet the requirements of the Telephone Consumer Protection Act (TCPA) and other state and federal regulations, including new and updated debt collection rules issued by the Consumer Financial Protection Bureau. TCN Operator integrates seamlessly with leading APIs and is accessible to agents with visual impairments. TCN is trusted by Fortune 500 companies and enterprises of all sizes in multiple industries in many countries. For more information, visit https://www.tcn.com/ and follow on Twitter @tcn.

About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider LensTM research, please visit this webpage.

Media Contact

Spencer Peterson, TCN, +1 435.627.0223, [email protected], tcn.com 

Twitter LinkedIn

SOURCE TCN



Legal / Law: Criminal Law

New book reveals the discordant voices of states that argue for human rights protection and enforcement but acts in gross violation of them

Leave a comment


MacDonald I. J. Mopho releases’ International Human Rights Law Enforcement: The Incongruous Voices That Prevail

LONDON, Sept. 19, 2023 /PRNewswire-PRWeb/ — MacDonald I. J. Mopho returns to the publishing scene with “International Human Rights Law Enforcement: The Incongruous Voices That Prevail” (published by Trafford Publishing). This book delves into religious freedom and broader human rights issues, exposing the paradoxical stance of states like North Korea, Russia, Iran, and the United States, raising questions about their commitment to international peace and security. It reveals the discordant voices of states that argue for human rights protection and enforcement but act in gross violations of them as well as threatening international peace and security.

In this book, Mopho embarks on an illuminating journey through the intricacies of human rights, tracing their roots back to the fusion of Roman law and Christianity. This comprehensive work explores the historical emergence of individual freedoms, only to reveal the disheartening paradox of states violating the very rights they have pledged to safeguard. Mopho delves into the infringement of the right to freedom of religion and belief, presenting compelling cases that underscore his arguments. He advocates for respect for the right to freedom of thought, conscience, and religion, taking into account the vast global following of religions like Christianity.

Mopho also navigates through the legal foundations of human rights and addresses the challenges posed by state protection and enforcement of individual religious freedom. He offers a critical examination of religious nationalism and its impact on individual rights, emphasizing the need for harmonious coexistence. He concludes with a poignant discussion on the incongruous voices obstructing human rights protection and enforcement, offering valuable suggestions for a more just and peaceful world.

“We are living in extreme times where those who think they are strong are simply trampling on others whether as individuals dealing with their fellow human beings in society or as states dealing with other states in the international community. I present the argument that such human rights violations can only lead to a chaotic world that would move from the threat of international peace and security to violent conflicts and outright wars. I have cited evidence to support my argument. I have pointed what has happened hundreds of years that preceded wars that cost millions of lives and argued that governments of various states are making the same mistakes,” Mopho points out.

When asked what he wants readers to take away from the book, Mopho answered, “until leaders learn to consciously make decisions and take actions that enhance human rights protections and enforcement which invariably will lead to peace and stability, no form of government in itself, whether religious nationalism or secular democracy can prevent human rights violations and guarantee peace and security for the world. The evidence from the almost 80 years of the United Nations Organization’s existence point to this singular fact that leaders of member states must do more to respect human rights.” For more details about the book, please visit https://www.trafford.com/en/bookstore/bookdetails/855208-international-human-rights-law-enforcement-the-incongruous-voices-that-prevail

“International Human Rights Law Enforcement: The Incongruous Voices That Prevail”
By MacDonald I J Mopho
Softcover | 6 x 9in | 338 pages | ISBN 9781698715193
E-Book | 338 pages | ISBN 9781698715209
Available at Amazon and Barnes & Noble

About the Author
MacDonald I J Mopho, LL.M;, CEDR-Accredited Mediator; Fellow, Civil Mediation Council, has held various Legal Advisory positions across the voluntary and commercial/private sectors in England, in addition to his research interest in international human rights law. He has also held various public appointments such as sitting as an Independent Member and Chair, Standards Committee, London Borough of Newham Council (2005 – 2009), and Lay Panel Member, the Secretary of State for Transport Honorary Medical Advisory Panel on Alcohol, Drugs and Substance Misuse and Driving (2001 – 2008) etc. He is the author of several books.

Trafford Publishing, an Author Solutions, LLC, author services imprint, was the first publisher in the world to offer an “on-demand publishing service,” and has led the independent publishing revolution since its establishment in 1995. Trafford was also one of the earliest publishers to utilize the Internet for selling books. More than 10,000 authors from over 120 countries have utilized Trafford’s experience for self publishing their books. For more information about Trafford Publishing, or to publish your book today, call 844-688-6899 or visit trafford.com.

Media Contact

Marketing Services, Trafford, 844-688-6899, [email protected], www.trafford.com

SOURCE Trafford

Science: Biology

OSNexus Announces Auto-Configuration of Seagate® Exos® CORVAULT™ Systems

Leave a comment


Seagate’s Exos CORVAULT is a fully configured, self-healing, direct-attached storage array which combines Seagate’s highest capacity enterprise disk drives with Seagate’s ADAPT and Autonomous Drive Regeneration (ADR) data protection and self-healing technologies. The CORVAULT system presents logical disk groups instead of physical disks to the QuantaStor software and also implements hardware-based erasure coding data protection, which reduces the server CPU resources needed to run QuantaStor by 50% as compared with using JBODs.

QuantaStor uses the CORVAULT’s built-in VelosCT™ ASIC-based ADAPT erasure coding to enable faster system performance and simplified maintenance with faster drive rebuilds within each CORVAULT storage array, eliminating east/west network disk rebuild traffic resulting in less backend system pressure. QuantaStor implements a second layer of erasure coding between CORVAULT systems, significantly increasing system data durability up to 14 9’s.

“Integration and automation of the Seagate Exos CORVAULT systems provides a unique solution to scaling with two-layers of erasure-coding and this is key to enabling customers to deploy clusters in the 100PB-200PB and beyond as Seagate continues to increase per platter densities,” said Steven Umbehocker, CEO of OSNexus. “With this release we’ve expanded our Seagate Exos CORVAULT integration by adding easy one-click auto-configuration via pre-set profiles which will greatly accelerate deployment times and provide greater consistency.”

QuantaStor’s management and auto-configuration of Seagate CORVAULT units covers the entire line from the 4U106 based Corvault to the new 5U84 Corvault that fits within standard rack depth.

For more information, visit osnexus.com/seagate or seagate.com/solutions/osnexus.

About QuantaStor

OSNexus QuantaStor enables organizations to replace traditional SAN/NAS systems with standard servers to deliver robust, reliable, and highly scalable object, file, and block storage solutions that are easy to manage. To start designing a QuantaStor solution, see our web based design apps at osnexus.com/design. Go to osnexus.com/freetrial for Trial Edition licenses or write to us at [email protected] for more information.

About OSNexus

Founded in 2010, OSNexus enables organizations to manage their storage as composable infrastructure with its QuantaStor™ industry-leading Software Defined Storage (SDS) platform. The QuantaStor platform provides scale-out file, block, and object storage on commodity hardware as an easy-to-manage storage grid solution.

QuantaStor, is deployed by Fortune 500 companies, government, and major research institutions to address a broad set of storage use cases ranging from backup, archive, cloud computing, virtualization, and high-performance applications.

Connect with OSNexus
Twitter
LinkedIn
Facebook
YouTube

© 2023 OSNexus Corporation. All rights reserved. OSNexus and QuantaStor are trademarks or registered trademarks of OSNexus Corporation. Product features, specifications, system requirements and availability are subject to change without notice.

Media Contact

Lauren Grob, OSNexus, 206-786-8933, [email protected], https://www.osnexus.com

Twitter Facebook LinkedIn

SOURCE OSNexus



health and fitness

CS Analytical Expands USP 1207 Container Closure Integrity Testing Programs for IV Bag Systems

Leave a comment


Flexible IV bag systems have been in use for many decades. However, with recent regulatory expectations that require a more extensive approach to verifying container closure integrity, highlighted by USP 1207, the ability to effectively test these systems present many unique challenges. The size and fill volume, as well as the placement and quantity of ports, can drastically impact the overall integrity of the package system. While in some cases, technologies documented in USP 1207, such as vacuum decay may still be viable, in cases where these limiting factors play a critical role in method selection, the CS Analytical Team has developed methodologies that can be customized to your specific IV Bag configuration that still offer the ability to use positive controls and validate to specific micron level leak rates. Additionally, CS Analytical remains committed to exploring new technologies and applications in support of container closure integrity testing flexible IV bag systems.

About CS Analytical Laboratory
The only FDA regulated, cGMP laboratory dedicated exclusively to the complex world of drug and medical device container and package qualification testing, the CS Analytical Team includes the world’s leading experts on all relevant USP and EP requirements and the thought leaders and pioneers on CCI (container closure integrity – CCI) testing. Offering a full suite of laboratory services to include all USP, EP and JP procedures specific to glass, plastic and elastomers as well as complete USP 1207 services that span basic feasibility studies, component qualification programs and advanced method development and validation for helium leak testing, vacuum decay, high voltage and headspace analysis leak testing. CS Analytical is the one source that can ensure your medical product container and package system meets the strict and complex regulatory requirements.

Media Contact

Brian Mulhall, CS Analytical, +1-888-571-1207, [email protected], https://csanalytical.com/ 

SOURCE CS Analytical

Science: Biology

New PXG 0317 T Irons Round Out PXG’s Iron Offerings Geared to the Specific Needs of Elite Players

Leave a comment


“From the materials and processes we use to the extremely tight tolerances we maintain, these golf clubs are built the way they are designed and are consistent club-to-club so that elite players can experience total control and more than a touch of forgiveness,” PXG Founder and CEO Bob Parsons explained.

Over the years, PXG has worked extensively on the external geometry of golf clubs and researched the polymer materials used in the company’s proprietary injection molding process. Through that research, PXG has learned that the polymer materials used in the core can have a significant effect on performance. The polymer’s material properties influence how the outer clubface flexes and responds during impact, which in turn affects the initial launch conditions of the golf ball, including launch angle and spin rate making for an incredibly accurate club.    

This understanding of material properties is one of the reasons why the T Iron was decoupled from PXG’s flagship series and added to the elite player category. With the effects of these technologies, PXG has tailored a better club for the needs of better players with the introduction of S COR polymer core. S COR is a stability core material that helps reduce the amount of face movement, or flex, that occurs during impact. This notably increases the spin rate and lowers the initial launch angle, which is the desired performance for elite players because it increases their ability to control the trajectory of the ball flight, making it easier to hit their desired trajectory windows. The increased spin performance also enhances the player’s ability to work the ball left or right, hitting controlled draws and fades like never before.    

A new internal tungsten weight (15 grams) is located in the toe area. As tungsten is more than twice the density of steel, the weight enables PXG to precisely locate mass to enhance the moment-of-inertia (MOI) of the clubhead. The amount and the location of the weight also optimize the center-of-gravity (CG), so it stays in line with the center of the grooves. This ensures that when golfers hit it in the middle of the face, they hit it right on the sweet spot.

Precision milled grooves, manufactured to the tightest tolerance possible and the USGA limits, are optimized to get the maximum amount of performance out of both fairway and rough in wet or dry conditions.

PXG 0317 T Irons also incorporate PXG’s Precision Weighting Technology to fine-tune performance further. The large tungsten weight on the back of the clubhead is used to optimize the swing weight/head weight target. This adjustable weight is located on the CG so that changes in the head mass can be easily achieved without shifting the CG and effecting club performance. Optimization can be experienced during an in-person golf club fitting and is dialed in as part of the custom build process.

“For a person with solid ball striking, you can do pretty much anything you want with these clubs – you’re in charge. You control the spin, the flight, and the shape of how your ball is moving,” shared PXG LPGA Tour Professional Ellinor Sudow. “I love this blade club for my shorter irons (pw-7), which are my scoring clubs, where I want to get as close to the hole as can be.”

“These irons are more forgiving and versatile than ever,” PXG Korn Ferry Tour Pro Mason Andersen added.

Named after the 0317 U.S. Marine Corps Scout Sniper occupational code, these irons support advanced shot shaping to any target. To learn more about PXG 0317 T Irons or to schedule a custom golf club fitting, visit http://www.PXG.com.

ABOUT PARSONS XTREME GOLF
Founded by entrepreneur and self-proclaimed golf nut Bob Parsons, PXG embodies his belief that every new product – from golf clubs to sport fashion apparel – should be markedly better. Every innovation should noticeably improve your performance. And every moment of impact should elevate your enjoyment.

Today, PXG offers a complete lineup of right- and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as high-performance, sport fashion apparel, and accessories.

PXG’s professional staff includes Joel Dahmen, Zach Johnson, Mason Andersen, Paul Barjon, Eric Cole, Kevin Dougherty, Nicolas Echavarria, Clay Feagler, Patrick Fishburn, Michael Gligic, Grant Hirschman, Bo Hoag, Michael Johnson, Jake Knapp, KK Limbhaust, David Lipsky, Luke List, Justin Lower, Ryan McCormick, Henrik Norlander, Augusto Nunez, Garrett Reband, Seth Reeves, Shad Tuten, Dylan Wu, Celine Boutier, Austin Ernst, Mina Harigae, Yu-Sang Hou, Megan Khang, Christina Kim, Gina Kim, Katherine Kirk, Brittany Lang, Gerina Mendoza, Jennifer Song, Linnea Strom, and Ellinor Sudow.

Media Contact

Leela Brennan, PXG – Parsons Xtreme Golf, 4803879951, [email protected], www.pxg.com

Twitter

SOURCE PXG – Parsons Xtreme Golf



Society: Disabled Issues / Disabilities

Los Angeles Public Library Celebrates Latinx Heritage Month With the Fifth Annual L.A. Libros Festival Featuring Authors, Illustrators, Workshops and Entertainment

Leave a comment



The Bilingual Family Event Will Be Held on Friday, Sept. 29 (Online) and Saturday, Sept. 30 (In-Person) at the Central Library, Downtown Los Angeles LOS ANGELES, Sept. 18, 2023 /PRNewswire/ — In celebration of Latinx Heritage Month, the Los Angeles Public Library will be hosting the…

Science: Biology

Trusted Objects announces tops plug&go second generation with enhanced performances for secure programming at factory

Leave a comment


The electronics manufacturing industry is evolving fast, with new standards and new security requirements that may create challenges for OEMs at manufacturing level.

For instance, the Matter standard, which is now adopted for smart home applications, enforces strong security requirements at device and factory levels, requiring manufacturers to operate a PKI infrastructure, to generate and inject a unique digital certificate at manufacturing stage. Also, new standards emerge, such as OPC-UA standard used for Industry 4.0 applications, or OEM preparing to be compliant with the Cyber Resilience Act (CRA) that will shift IoT security liability to the manufacturer.

Trusted Objects is introducing tops plug&go V2, which is able to connect to any certified PKI platform enabling secure generation and secure injection of a unique factory certificate compliant with standards. Factory certificate provisioning is the corner stone of security requirement defined in most standards.

Another standard-independent and generic security challenge in production, is the aggregation and the security of all data to be programed, data coming from multiple locations: ERP, firmware server, etc… tops plug&go V2 allows the aggregation of all these data in one secure tool directly connected with the programming engine or test bench. tops plug&go V2 is able to integrate data coming from various platforms through secure connections, to accept different input files and to encrypt all data before programming.

tops plug&go V2 is already deployed by Trusted Objects partners for large- and small-scale projects for customers in the home automation and other areas.

Jean-Pierre Delesse, COO and cofounder of Trusted Objects, declares: “With tops plug&go V2 we provide an always better answer to the needs of OEMs and manufacturers alike. They are now able to benefit from the efficiency and security of our solution in connection with any PKI from the market.”

In addition, for OEM using manual or semi-manual programing systems from silicon vendors, tops plug&go V2 is also supplied with a new production software, tops client, allowing to automate and secure these in-house manual programming systems.

About Trusted Objects

Trusted Objects is a leading independent player in cybersecurity technologies for embedded systems and cloud device management platforms. Trusted Objects provides innovative solutions including secure software and secure operations to dramatically enhance the whole security chain, from edge device to cloud. Thanks to its longstanding expertise, Trusted Objects designs products and solutions that change the game, with a focus on ease of integration and user-friendliness, while complying with the latest standards in terms of security.

Trusted Objects to-security products and services for constrained devices are positioned to create trust all along the value chain including edge devices, networks, clouds and manufacturing.

More information at https://www.trusted-objects.com

Media Contact

HervI Roche, Trusted Objects, +33 4 42 39 86 30, [email protected], https://www.trusted-objects.com

SOURCE Trusted Objects

Science: Biology

GIAC’s GMLE Certification Translates Theory to Tangible Skills

Leave a comment


Reflecting on the importance of the new certification, David Hoelzer, SANS Fellow and AI Expert, said, “This new course and certification combo is a game-changer. It meets the industry’s increasing demand for mastering AI and machine learning in the realm of security. It’s not just about learning; it’s about proving you can apply these advanced techniques in real-world scenarios, and that’s what makes this credential indispensable.”

The GMLE Certification represents the next evolution in cyber security training, uniquely blending theory with practical application. This advanced training introduces candidates to the intricacies of deep learning neural networks, which are at the heart of AI innovation. Moreover, it equips them with the capability to utilize machine learning in addressing intricate cybersecurity challenges, transforming them into invaluable assets in an organization’s defense strategy. This approach effectively bridges the gap between theoretical AI possibilities and real-world security solutions.

The GMLE Certification isn’t just another credential—it’s an essential qualification tailored for a diverse group of professionals striving to remain at the forefront of cyber defense. Data scientists, forensic analysts, infosec professionals keen on diving deep into machine learning, security analysts, and security engineers all stand to benefit immensely from this certification.

The application of AI is reshaping industries, making specialized training a necessity rather than a luxury. Those interested in remaining at the forefront of this evolution can Explore GMLE or take the leap to get GMLE certified today.

About SANS Institute
The SANS Institute was established in 1989 as a cooperative research and education organization. Today, SANS is the most trusted and, by far, the largest provider of cybersecurity training and certification to professionals in government and commercial institutions worldwide. Renowned SANS instructors teach more than 60 courses at in-person and virtual cybersecurity events and on demand. GIAC, an affiliate of the SANS Institute, validates practitioner skills through more than 35 hands-on technical certifications in cybersecurity. The SANS Technology Institute, a regionally accredited independent subsidiary, offers master’s and bachelor’s degrees, graduate certificates, and an undergraduate certificate in cybersecurity. SANS Security Awareness, a division of SANS, provides organizations with a complete and comprehensive security awareness solution, enabling them to manage their “human” cybersecurity risk easily and effectively. SANS also delivers a wide variety of free resources to the InfoSec community, including consensus projects, research reports, webcasts, podcasts, and newsletters; it also operates the Internet’s early warning system–the Internet Storm Center. At the heart of SANS are the many security practitioners representing varied global organizations, from corporations to universities, working together to support and educate the global information security community.

Media Contact

Jenn Elston, SANS Institute, 301-654-7267, [email protected], SANS.org

SOURCE Global Information Assurance Certification (GIAC)