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Less than 10% of U.S. Consumers Spend Over $1,000 On Their Smartphones, According to NPD’s New Mobile Phone Tracking Service


Overall awareness and purchase intent reported by consumers is high, but only a small segment of the market can afford these $1,000+ devices. This provides an opportunity for carriers and manufacturers to focus on diversifying their 5G portfolios by introducing more affordable mid-tier models.

While flagship smartphones that carry a hefty price tag are often at the forefront of technology news, data from The NPD Group’s new Mobile Phone Tracking service reveals that just under 10% of consumers are spending over $1,000 on their smartphones[1]. Since these consumers will be the target audience for 5G devices, which typically hit the market around the $1,200 price point, this may bring into question how quickly consumers will chose to upgrade to 5G.

“Consumers are holding onto their smartphones for longer periods, which has presented a challenge for the smartphone market,” said Brad Akyuz, executive director, industry analyst, NPD Connected Intelligence. “Manufacturers and carriers are expecting 5G to help reinvigorate the upgrade cycle, but pricing could present another hurdle.”

Though the majority of consumers have not fully embraced devices at these high-end price points, those in the top 10 DMAs account for more than one-third (39%) of $1,000+ active smartphones. NPD’s Mobile Phone Tracking service, which uses advertising technology to capture active devices, shows that consumers in New York City and Los Angeles are most likely to purchase smartphones at the $1,000 price point. Since consumers in the top 10 DMAs make up 29% of the U.S. population, consumers in these areas over index in $1,000+ devices by 25% compared to the rest of the country. As such, these markets should be a primary target for manufacturers, as well as where carriers should focus on developing or advancing 5G networks and educating consumers.

The good news is, 5G awareness and purchase potential is strong, based on NPD’s Mobile Connectivity Report. In fact, awareness has reached nearly 3 out of 4 consumers, totaling 73 percent, at the end of the first half of 2019. This is up from 44 percent at the end of the first half of 2018. Alongside increasing awareness, 33 percent of smartphone owners report interest in purchasing a 5G-enabled smartphone.

“Overall awareness and purchase intent reported by consumers is high, but only a small segment of the market can afford these $1,000+ devices,” noted Akyuz. “This provides an opportunity for both carriers and manufacturers to focus on diversifying their 5G portfolios by introducing more affordable mid-tier 5G models to enjoy faster adoption rates.”

NPD’s new Mobile Phone Tracking leverages advertising technology to track devices as they interact with the North American ad-server network. This along with NPD’s unique data assets provides insight into market sizing, attribute tracking and regional trends.

[1] The NPD Group, Inc., Mobile Phone Tracking, 12 Months Ending October 2019.

About The NPD Group, Inc.

NPD offers data, industry expertise, and prescriptive analytics to help our clients grow their businesses in a changing world. Over 2,000 companies worldwide rely on us to help them measure, predict, and improve performance across all channels, including brick-and-mortar and e-commerce. We have offices in 29 cities worldwide, with operations spanning the Americas, Europe, and APAC. Practice areas include apparel, appliances, automotive, beauty, books, B2B technology, consumer technology, e-commerce, fashion accessories, food consumption, foodservice, footwear, home, juvenile products, media entertainment, mobile, office supplies, retail, sports, toys, travel retail, video games, and watches. For more information, visit npd.com. Follow us on Twitter: @npdgroup and @npdtech.

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2020 Slow Wine US Tour celebrates the 10th Anniversary of its Annual English Language Guide and a Decade of Success


This February, Slow Food International and Slow Wine Editore will release the latest English-language edition of the Slow Wine Guide, the renowned annual guide to over 500 different wineries worldwide, celebrating its 10th anniversary during the 2020 Slow Wine Tour.

The guide, born in 2010, marked a revolutionary moment in the history of Italian wine writing, when editors-in chief Giancarlo Gariglio and Fabio Giavedoni decided to abandon the score-based mentality to look beyond the technical and tasting notes of each label and dig deeper into the wines’ soul. The “Slow philosophy” takes into consideration the wineries sustainable farming practices and the unique story that link them with the territory and its people. Like Slow Food, from which it developed, the wines must be “good, clean and fair”. This intuition proved to be right making Slow Wine one the most comprehensive and acclaimed Italian wine guides in the world, thus naturally expanding its vision outside Italy, with the inclusion of Slovenian wineries in 2017, California ones in 2018 and Oregon in 2019.

“We are very proud of the path we started 10 years ago”, said Gariglio, “having contributed to raise the awareness of environmental and social consciousness, some of the most debated and urgent topics nowadays. Not only are consumers more careful and interested in discovering this ethical way of working, but the world of wine itself is changing with more and more producers joining the slow movement.”

The next step will be the inclusion of wineries from the East Coast, such as New York, Virginia, Maryland, and more in 2021.

A selection of producers from California and Oregon will participate in the annual US Tour together with a delegation of top Italian Slow Wine wineries, making stops in five cities nationwide, San Francisco, Seattle, Denver, New York and Boston. Attendees will get a chance to preview its innovative guide, discover new wines and meet the people behind the Italian and American select producers who represent the Slow Wine values. The Italian Trade Commission will continue its support to the Slow Wine US Tour, this year in Seattle, as a wonderful way to showcase the best of what the Made in Italy has to offer.

The dates and locations of the 2020 Slow Wine US Tour are:

February 18th, San Francisco, California: Pier 27, The Embarcadero

February 19th, Seattle, Washington: Bert & Tot Ballroom, Block 41

February 21st, Denver, Colorado: Asterisk, Downtown

February 24th, New York, New York: Union Park, Flatiron

February 25th, Boston, Massachusetts: Artist for Humanity, Fort Point

About Slow Wine

The Slow Wine Guide, published by Slow Food Editore (the publishing arm of Slow Food Italy*), adopts a new approach to wine criticism and looks at a variety of factors to evaluate wineries in their entirety. They take into consideration wine quality, history and adherence to terroir, value, environmental sensitivity and ecologically sustainable methods of practice. Slow Wine was conceived to give a realistic snapshot of the current Italian wine landscape. The guide features reviews of over 500 different wineries, each one visited by Slow Food experts. It is available for purchase on Amazon.com as well as in select bookstores.

*Slow Food International is a global grassroots organization that envisions a world in which all people can access and enjoy food that is good for them, good for those who grow it, and good for the planet. A non-profit member-supported association, Slow Food was founded in Italy in 1989 to counter the rise of fast food and fast life and the disappearance of local food traditions, and to encourage people to be aware about the food they eat, where it comes from, how it tastes, and how our food choices affect the rest of the world.

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Medlogix announces the addition of John Martucci to their growing Business Development Team!


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I am excited to join the well-respected team at Medlogix

Medical claims management innovator Medlogix, today announced that John Martucci has joined their Business Development team to advance their service and expansion efforts in the Northeast Region.

Over the past 25 years, John has served in various Business Development, Account Management and Marketing roles, and has consistently exceeded expectations. John prides himself in cultivating long-standing client relationships and bringing value to the customers that he serves.

“We are thrilled to welcome John to our growing Business Development team,” said President, Craig Goldstein. “His proven track record and customer-centric approach will heighten our business expansion efforts.”

In June 2017, Medlogix, then known as CSG, completed an investment partnership with Denver, CO-based private equity firm, Excellere Partners, which enabled the organization to build on its’ position as a best-in-class medical claims management provider in the northeast, while significantly accelerating their national expansion. In 2018, the company introduced its new national brand identity, Medlogix®, which aligned the company’s corporate brand with its groundbreaking technology. The company further expanded its reach in 2018 with the strategic acquisitions of Michigan Evaluation Group and Integrity Medicolegal, providing their customers with greater geographic coverage and enhanced clinical expertise.

“I am excited to join the well-respected team at Medlogix,” said Martucci. “The company has a longstanding reputation as a best-in-class medical claims management provider. I look forward to contributing to their continued growth and success.”

About Medlogix®

Medlogix is a technology-driven, clinically based medical claims management provider. The company offers a comprehensive solution for streamlining insurance claims, backed by more than 35 years of claims management experience and powered by advanced technology. Our complete, integrated solution includes seamless collaboration through proprietary technology; recommendations from highly qualified medical professionals; and access to a national network of premier health care providers. What makes us truly different, however, is the standard we set for ourselves in terms of service to our customers. It begins by coming to work each day with the goal of improving upon everything we do. Whether it’s our process, our technology, an idea that advances the industry, or any aspect of the customer experience, we are committed to making a positive impact, and it is why we can say with confidence, “Expect Exceptional.” Visit http://www.medlogix.com to learn more.

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Empire Underwriters Strengthens its Workers Compensation Offerings with the Addition of New Carrier Partner Clear Spring Property and Casualty Company


Providing competitive coverage offerings for a broad class of business, including Construction, Hospitality, In-Home Care, Assisted Living Facility, Home Health, Nursing, Social Services, and other industries from main-street to high-hazard classes.

Empire Underwriters, a leading insurance underwriter, is proud to announce new carrier Clear Spring Insurance to their worker’s compensation portfolio. Clear Spring Property and Casualty Company gives Empire even more carrier options for its agent partners.

By adding this new carrier, Empire increases its ability to provide competitive coverage offerings for a broad class of business, including Construction, Hospitality, In-Home Care, Assisted Living Facility, Home Health, Nursing, Social Services, and other industries from main-street to high-hazard classes. The Clear Spring product gives Empire appointed agents even more opportunity to service their clients.

“We are excited about adding Clear Spring Property and Casualty Company as a carrier,” said Hugo Soltero, Empire Underwriter’s VP and Senior Broker. “Clear Spring is a highly automated, agile, and efficient carrier. We know they are going to be a real difference-maker for our agents in providing competitive pricing and the excellent claims expertise that Clear Spring provides.”

Empire Underwriters is continually adding new carriers to provide agents with even more options. With a focus on tough classes, high mods, and other high-risk factors, agents appointed with Empire are less likely to turn away business, and more likely to create long term relationships with their customers. Agents can visit https://www.empireunderwriters.com/ to see more products, get appointed, and send submissions.

About Empire Underwriters:

Empire Underwriters is a National Managing General Agency, Insurance Wholesaler, Excess, and Surplus lines facility and Program Manager serving Producers in 46 states. Empire’s executive team has over 100 years of combined experience to bring agents and brokers aggressive account management and superior service. Whether you are writing a Niche Account or a Main Street business, Empire strives to make the process easier and faster to help you keep your business. For more information about specific risks, contact an Empire Underwriters Advisor at 1-800-758-8113 or visit our website at http://www.EmpireUnderwriters.com.

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Nexus and MRI Software Expand Partnership to Include Supplier Payments


Nexus automates the entire process from purchase order to payment in one platform

Nexus automates the entire process from purchase order to payment in one platform

Nexus, a leader in real estate accounts payable automation, today announced an expanded partnership with MRI Software, a global leader in real estate software solutions. The continued partnership enables joint customers to pay invoices and send supplier payments digitally, all from the MRI Software platform.

MRI customers can work without interruption – and without switching screens – to pay their suppliers using checks, ACH, or Nexus Virtual Card. They can also pay on their terms, and decide when they want to pay their vendors, all with a few keystrokes.

“This is a huge advantage for our joint customers,” said Thomas Coolidge, Nexus CEO. “MRI customers will be able to retain complete control of their supplier payments and be able to view them every step of the way, from invoice to payment — in just one place.”

MRI customers can already use the Nexus AP automation platform to procure products and services from online supplier catalogs, create electronic purchase orders, as well as manage, approve, and track invoices.

By adding NexusPayments, MRI customers will enjoy an even greater view of their everyday spend, as well as benefit from cash back rebates (when paying with Virtual Card) and greater efficiencies. For example, Nexus pulls data, including supplier name, contact details, and other information, directly from MRI, eliminating manual uploads and time-consuming data entry. Nexus also provides easy-to-use reconciliation information, so AP managers always know who was paid and which payment method was used.

“Our integration with Nexus is very smooth and goes far beyond one system talking to another system,” said John Ensign, President and Chief Legal Officer of MRI Software. “MRI’s Partner Connect program offers our mutual clients a truly integrated solution that saves them keystrokes and provides access to all the data they need.”

Coolidge noted that NexusPayments is ideal for real estate companies because the solution is bank agnostic, enabling MRI customers to keep their existing banking relationships that are already used to pay suppliers. Nexus can automatically and securely debit those accounts. It can also provide visibility into every transaction, with a full audit trail.

Furthermore, suppliers have said they prefer NexusPayments over others because it provides a portal where they can easily check the status of their payments, view comprehensive reconciliation data, and get acknowledgement of invoice receipt.

“NexusPayments is a true asset for MRI customers and their suppliers. We’re so pleased to be an Elite MRI partner,” Coolidge added.

About Nexus

With Nexus Procure-to-Pay software, real estate companies can manage every aspect of the accounts payable process – from purchase to payments – with just a few clicks. The web-based platform automates manual AP tasks and provides complete visibility into suppliers, budgets, and spend. No more paper, wasted time, nor guesswork. Nexus makes it easy to maintain and expand the supplier relationships at the heart of the real estate business. Visit http://www.Nexussystems.com.

About MRI

MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses – from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. A pioneer of the real estate software industry, MRI develops lasting client relationships based on nearly five decades of expertise and insight. Through leading solutions and a rich partner ecosystem, MRI gives organizations the freedom to transform the way communities live, work and play while elevating their business and gaining a competitive edge. For more information, please visit mrisoftware.com.

Media Contact:

Hugh Filman, Zoe Mumba or PJ Chou

mri@platformcomms.com

+44 20-7486-4900

Rachel Antman

rachel@saygency.com

+1 212-362-5837

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Hawaii Health Systems Corporation Oahu Region Taking a Leadership Role in Changing the Way Food is Perceived and Prepared by State Institutions


Fresh fruit grown in Hawaii

Hawaii Health Systems Corporation (HHSC) Oahu Region announces a new dietary initiative to advance the farm-to-state program championed by State Senate President Ronald Kouchi. As part of the broad effort, the initiative will support the growth of Hawaii’s economy by creating markets for local farmers. In addition to local food sourcing, the initiative will expand service to meet the food needs of Oahu’s people, provide advanced skills training for HHSC Oahu Region dietary staff, and refine menus to improve the quality of life for residents of Leahi and Maluhia.

HHSC Oahu Region serves the daily food needs of more than 250 people. The facilities operate at maximum in -house capacity for residents and adult day health participants. Additionally, Leahi and Maluhia provide home delivery meals through the Meals on Wheels program. To increase service and food quality, the program will focus on opportunities to reduce costs through waste reduction strategies and streamlined kitchen operational processes.

“Our focused attention is set on being the premier community resource for nutritious, quality meals serving vulnerable populations” says Derek Akiyoshi, CEO. “The right foods can transform one’s outlook and approach to life. With locally grown, culturally relevant meals we can bring joy and vigor to the people we serve. The happier our customers are, the better their health and subsequent good mood.” Akiyoshi adds.

This program centers on taking care of Hawaii’s people and environment. Being so geographically isolated, the food supply in Hawaii is heavily reliant on imported goods and estimates are that between 85-90% of food products in Hawaii come from the U.S. mainland. The food supply in Hawaii is therefore significantly vulnerable to any disruption in regular shipments as well as reliant on canned, processed, and packaged goods. While challenging, some of these issues can be addressed by supporting local farmers and food producers.

Beyond Green Sustainable Food Partners, a Chicago-based consulting firm, will support HHSC Oahu Region by offering guidance and assistance addressing program needs. Eric Grebe, communications coordinator for the project explains, “Through intentional listening to what the residents, participants, caregivers, cooks, staff, and community want, we will facilitate making the goals a reality. People enjoy and come together over meals. There is perhaps no greater unifying force than delicious cooking.”

About Beyond Green Sustainable Food Partners

Beyond Green Sustainable Food Partners is a consulting and foodservice company that promotes scratch-cooked foods, local sourcing, and zero-waste. Founded by chef and “eco-preneur” Greg Christian, their consulting services offer customizable and measurable strategies that offset the costs of increasing quality and environmental stewardship across food, waste, energy, water, and community for institutional kitchens. Their team is devoted to client success and is pleased to provide tools that help others contribute to a healthier, cleaner, and more efficient food system while connecting with the communities they serve. In the greater Chicago area, they operate a zero-waste foodservice company that provides local school lunches based upon fresh, scratch cooked foods that kids love. To learn more about Beyond Green Partners, please visit http://www.beyondgreenpartners.com.

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Pond Lehocky continues to spread holiday cheer


Pond Lehocky Stern Giordano will once again be spreading holiday cheer over the weeks leading up to Christmas by contributing to local and national charities selected by the firm’s clients, partners, attorneys and staff.

This will be Pond Lehocky’s third straight year presenting 25 Days of Giving. Beginning Dec. 1, the firm has been:            

  •     Volunteering in the local community
  •     Holding special holiday events for the sick and underprivileged
  •     Creating cards and care packages
  •     Donating to charities

Here are the charities and organizations the firm will be supporting Week 2:

Day 9: Alzheimer’s Association, a national organization supporting research, care, and advocacy for those affected by Alzheimer’s and other dementias.

Day 10: WePAC, the West Philadelphia Alliance for Children, promotes childhood literacy by engaging volunteers to reopen and staff libraries and promote academic mentoring.

Day 11: Families Forward Philadelphia, the city’s largest emergency shelter for families and travelers providing advice, guidance, protection, and shelter since 1915.

Day 12: Rock Ministries of Philadelphia, a boxing and mentorship program in Kensington, Philadelphia, serving over 5,000 kids through sports, arts, music, mentoring and Bible studies, and providing food to the needy in the community.

Day 13: Cards for Hospitalized Kids, a national organization that collects handmade cards from across the globe to distribute to hospitalized kids in need all year long, and Operation Gratitude, a national organization supporting U.S. Military and First Responder communities by sending care packages and letters to deployed soldiers and to their children at home.

Day 14: Lupus Foundation of America, the only national organization devoted to solving the mystery of lupus.

Day 15: Team Foster, founded by Pond Lehocky Associate Nick Liermann, raises money to partner service dogs with veterans suffering from combat-related disabilities including PTSD and traumatic brain injuries.

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Communication Service for the Deaf’s Connect Direct and Google Launch ‘ASL Now’ Accessibility Solution for the Deaf Community


Connect Direct Engineered by CSD

Few things are more fundamental to our sense of fulfillment and purpose in life than the ability to connect freely and directly with others in your own preferred language. – Christopher Soukup, CEO of Communication Service for the Deaf

Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), announced today a new partnership with Google Accessibility that provides the deaf and hard of hearing community with direct Google customer support in American Sign Language (ASL). For the first time, deaf consumers can communicate directly in real time with the Google Disability Support team in ASL for questions related to Google accessibility features and functionalities within Google’s products.

CSD is the world’s largest deaf-led social impact organization and for more than 40 years has pioneered leading communications solutions for a more accessible and inclusive world. Connect Direct, Engineered by CSD, is the leading provider of comprehensive ASL customer contact center solutions, providing organizations with one-to-one customer service directly in ASL.

“We are very pleased to be working with Google Accessibility for a more inclusive world,” said Christopher Soukup, CEO of CSD. “Few things are more fundamental to our sense of fulfillment and purpose in life than the ability to connect freely and directly with others in your own preferred language. I commend Google for its leadership in removing barriers to a full communication experience for deaf and hard of hearing people and have no doubt that many other businesses will soon want to follow their example.”

With the Google Disability service powered by Connect Direct, deaf and hard of hearing consumers who are ASL users can contact the Google Disability Support team by clicking on an “ASL Now” button for any questions related to Google accessibility features and functionalities within Google’s products. The service provides an immediate connection to Google support representatives who are deaf and fluent in ASL through a videophone number and web-based real time communication (RTC).

“We’re thrilled to have partnered with Connect Direct and TELUS international to offer American Sign Language support for the deaf community on Google’s products,” said Kyndra LoCoco, Partner and Community Programs Manager, Google Accessibility. “This is just one more step towards our mission to provide the most accessible support possible and we implore others to join us in this journey.”

“Leveraging next-gen digital solutions, advanced contact center technology and inspired agents, TELUS International, alongside Connect Direct and Communication Service for the Deaf, is pleased to provide leading customer experiences to support Google’s mission to deliver accessible products and apps for all users to enjoy,” said Ali Wilson, Senior Global Manager, Analyst Relations and PR, TELUS International.

“Providing direct customer service in our native language for the deaf community is something we are working every day to make possible and Google shares the same values as we do when it comes to equal communication access for everyone,” said Craig J. Radford, Director of Strategy and Business Development for Connect Direct. “This is just the beginning. There is no question that we will see the expansion of these services, giving the deaf community equal access to communication in our native language, helping improve customer service and creating employment opportunities for deaf people. All of this aligns perfectly with what we do at CSD and Connect Direct.”

About Connect Direct & CSD

Connect Direct, a division of CSD, is leading business and technology solutions for contact center programs, specifically geared for deaf and hard of hearing consumers, while creating employment opportunities for the deaf community. Connect Direct benefits include: custom technology solutions developed by and for the deaf community; overall improved customer service and efficiencies for existing and potential deaf and hard of hearing customers; the elimination of third-party services creating increased and more accurate brand representation; the recruitment, hiring and training of deaf talent to provide direct ASL service; and increased productivity with the decrease of call times by as much as 42 percent.

Communication Service for the Deaf (CSD) is the largest deaf-led social impact organization in the world. For more than four decades, CSD has been a leader in creating and providing accessible technology solutions for the deaf community. Today, CSD continues its work to create opportunities for personal and economic growth within the deaf community, specifically addressing leadership and employment. CSD’s Social Venture Fund is one of the first angel funds and incubators in the world supporting deaf entrepreneurs and deaf-owned and operated businesses. For more information about CSD and Connect Direct please visit http://www.csd.org and http://www.csd.org/impact/direct.

About Google Disability

The Google Disability Support team is composed of inclusion advocates who are eager to work with the community and Googlers to improve and shape Google’s products with user feedback. Visit the Google Accessibility Help Center to learn more about Google Accessibility and head to Google Accessibility support to connect with an ASL specialist today.

Media Contacts:

The Durkin Agency

Alana Cowan

alanacowan5@gmail.com

mobile: 973-809-4858

Karen Durkin

karen.durkin@thedurkinagency.com

mobile: 386-451-4850

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Heartbeat Named Best Place to Work for Third Consecutive Year, Selected for 2019 MM&M Magazine List


We’re proud of the culture we’ve grown at Heartbeat, and we’re grateful to MM&M for recognizing it. But we’re far more proud of the people who make our culture what it is, and who’ve realized their potential because of it.

Leading healthcare marketing agency Heartbeat has been named to the 2019 MM&M Magazine Best Places to Work list. The prestigious MM&M listing honors agencies whose exceptional cultures and communities stand as models for the entire healthcare sector. It is Heartbeat’s second consecutive year on the MM&M list and the third consecutive year overall with a workplace award—the agency was honored in 2017 with inclusion in Ad Age’s Best Places to Work list and again in MM&M’s inaugural Best Places to Work 2018 list.

Eligibility for the MM&M program was open to all U.S. agencies, vendors, and consultancies focused on the healthcare space. The competition included an initial eligibility questionnaire, followed by a survey to be completed by a portion of the company’s staff. A panel of external judges and experts in healthcare marketing talent recruitment were convened to work with MM&M staff on selecting the final winners. A total of twelve companies were selected—four winners in each of three size-based categories: small, medium, & large agency.

Heartbeat was once again a selection in the mid-size agency category and was the subject of a feature story in the MM&M December Issue (https://www.mmm-online.com/best-places-to-work/a-day-in-the-life-of-2019-best-places-to-work-winner-heartbeat/). Widely known for a passionate devotion to company culture, Heartbeat has maintained a steadfast commitment to cultivating a unique employee experience. Also dedicated to leading the charge for diversity and gender equality in advertising, the agency boasts some of the highest diversity, employee satisfaction, and retention rates in the industry—all factors that have weighed into the company’s now three straight Best Places to Work list inclusions.

According to MM&M officials, “Companies that made the cut for the Best Places to Work list scored high on fostering collaboration, inspiring creativity, having offices that are flexible and spacious, and providing access to the best technology.” MM&M Senior Editor Larry Dobrow also noted, “Given the intense degree of competition for A-list talent, agencies need to continue to invest in all aspects of their culture. The ones honored in our Best Places to Work program are the ones who have taken the extra step to bolster the professional and personal lives of their employees – and are enjoying the benefits in terms of recruitment and retention.”

“Good things happen when we invest in one another. Whether that investment is in mentorship programs, in consistent creative critique, or in the celebration of our diverse community… it shows that we believe in each person’s potential,” said James Talerico, Heartbeat President & Executive Creative Director, of the company’s newest Best Place to Work honor. “We’re proud of the culture we’ve grown at Heartbeat, and we’re grateful to MM&M for recognizing it. But we’re far more proud of the people who make our culture what it is, and who’ve realized their potential because of it.”

The full MM&M Best Places to Work 2019 list can be found on mmm-online (https://www.mmm-online.com/best-places-to-work/best-places-to-work-2019/).

About Heartbeat:

Heartbeat is a full-service agency for healthcare Challenger Brands. Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please.”

The agency is known for serving up distinctive strategies and differentiating approaches, ensuring a client’s market position is uniquely owned. They house strategy, creative, media, and technology under a single roof for the tightest, most integrated campaigns possible. And Heartbeat looks to understand and extract maximum value from every dollar spent, constantly—all the necessary elements for Challengers to triumph.

That’s the philosophy, here are the creds: 200 employees between NYC & LA; 6 agency leaders with a decade+ of tenure; a pile of awards from the likes of the Mannys, MM&M, OMMA, and Clio, not to mention an Agency of the Year nom to boot; and led by a President who dared to be quoted as follows: “We celebrate people who stand up and say, ‘You know what? This is dumb.’” Damn straight.

For more information about Heartbeat, please contact Jared Watson at jared.watson@weareheartbeat.com or (646) 701-6240.

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meQuilibrium’s Mood Coach ChatBot Honored with Brandon Hall Technology Excellence Gold Award


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Winners of Excellence in Technology Awards are at the forefront of technology innovation

meQuilibrium, a leading Boston tech innovator, has been honored for their work in improving workforce performance with a Brandon Hall Technology Excellence Award in the Best Advances in Emerging Talent Management Technology category. The Excellence Awards recognize the best organizations that have successfully deployed tools and technologies that have achieved measurable results for learning, talent management, talent acquisition, HR and workforce management.

meQuilibrium was honored with a Gold Award for its “Mood Coach” innovation, which provides personalized emotional support and cognitive skill building recommendations that allow employees to recalibrate, re-focus and perform after a stressful situation in the flow of work. Mood Coach is the first AI/machine learning driven bot based on a clinically validated cognitive assessment, integrated with in the moment data. It delivers emotional and behavioral mentoring which is personalized in times of crisis and provides skill building activities designed to reinforce the new thinking and behaviors each employee needs. Mood Coach is a recently launched tool that is part of the meQuilibrium platform.

“This latest accolade for our application of machine learning and proprietary algorithms reinforces our mission to leverage the power of resilience and mitigate the negative impacts of change fatigue, stress and burnout in the workplace,” says Jan Bruce, CEO, meQuilibrium. “Our Mood Coach chatbot uses advanced technology to identify and address critical cognitive, emotional and behavioral skill gaps.”

“Winners of Excellence in Technology Awards are at the forefront of technology innovation. Our program evaluates not just the solution itself, but the benefit to the human capital management function, the business and the customer. That is the ultimate differentiator – whether the technology has a positive business impact. Technology Award winners pass that test with flying colors,” said Rachel Cooke, Chief Operating Officer of Brandon Hall Group and head of the awards program.

“An Excellence Award also validates the vision of the technology development team, the wisdom of the company’s investment in the solution, and the value the technology brings to the end-user,” said Mike Cooke, Chief Executive Officer of Brandon Hall Group.

About Mood Coach

meQuilibrium’s Mood Coach is a breakthrough innovation that uses advanced technology to create a personalized in the moment smart mentor, in the flow of work, that leverages 360 degrees of intelligence about each user, and is integrated with a customer’s HCM system of record and third-party API’s.

About meQuilibrium

meQuilibrium is the engagement, performance, and wellbeing solution that harnesses behavioral psychology, AI, predictive analytics and neuroscience to help innovative businesses build workforce potential. By unlocking the power of resilient people and teams, our customers more successfully navigate even the most turbulent of times. Powered by data-driven insights, our solution uses a clinically-validated assessment and robust benchmarking to measure resilience and create personalized upskilling programs, while providing employers with unique cognitive risk and behavioral health data about their workforce. Learn more at https://www.meQuilibrium.com.

About Brandon Hall Group, Inc.

Brandon Hall Group is the most well-known and established research organization in the performance improvement industry. We conduct research that drives performance and provides strategic insights for executives and practitioners responsible for growth and business results. http://www.brandonhall.com.

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Media contact:

Beth Brody, BrodyPR

Beth(at)brodypr.com

908-295-0600

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