Category Archives: Health

What is new in the field of Health. Trending topics, and cutting edge research in the are of Health. Press Releases that give us updates on Health.

Zappix Customer Deploys Digital Surveys for Real-Time Patient Feedback


Zappix Customer Deploys Digital Surveys for Real-Time Patient Feedback

Zappix Customer Deploys Digital Surveys for Real-Time Patient Feedback

We are proud to provide time-critical, immediate patient feedback for healthcare providers. Our solution allows healthcare workers to quickly respond to survey responses and provide premium care to patients and visitors and also monitors responses over time while providing valuable trends analysis.

Zappix Survey Engine, another on-demand customer service product from leading Visual IVR vendor Zappix, has has been deployed by a healthcare provider as a real-time patient feedback solution as well as a long-term voice of the customer (VoC) and trends analysis tool.

Thanks to the multichannel flexibility of Zappix On-Demand Apps, this healthcare provider can easily direct patients to fast and easy to use feedback surveys through QR codes printed on flyers and posters, via links embedded in emails and other digital communication, as well as on their website.

“We are proud to provide time-critical, immediate patient feedback for healthcare providers,” said Yossi Abraham. “Our solution allows healthcare workers to quickly respond to survey responses and provide premium care to patients and visitors and also monitors responses over time while providing valuable trends analysis.”

Zappix surveys are fully customizable and easily tailored to any use case. Zappix Survey Engine customers use the tool to reach out to their customers and receive feedback after service calls, distribute evaluation forms after a conference, or automatically collect results and encourage customer service feedback after technician visits, healthcare appointments, and more.

Companies using Zappix surveys or the digital feedback solution can easily apply those insights to CX improvements with the Zappix portfolio of On-Demand Customer Service Solutions for impressive ROI, including:


  • Enhanced customer satisfaction — easy to use self-service tools
  • Reduced amount of repetitive mundane calls sent to live customer service representatives
  • High containment rates of over 80%
  • Reduction of call center costs
  • Agents empowered to focus on high-value complex calls

Fast, insightful customer feedback is at business leaders’ fingertips with the new Zappix Survey Engine and digital feedback offerings. Proactive communication, automated surveys, instant delivery, and end-to-end digitization is transforming the way customers interact with businesses.

About Zappix

Zappix delivers On-Demand Customer Service Solutions: Visual IVR, On-Demand Apps, Outbound Engagement and Robotic Process Automation (RPA). The cloud-based solutions improve the customer journey during contact center interactions. The open platform enables workflow automation, rapid deployments, and seamless integration to back-end systems (CRMs, ERPs, etc.), and IVRs, and provides a comprehensive Analytics Suite.

The Zappix solution provides significant benefits and ROI: reducing costs by increasing containment rates for contact centers, improving customer experience and Net Promoter Score (NPS), creating new revenue opportunities using targeted promotional banners and automation of revenue-generating use-cases.

To learn more about Zappix, go to http://www.zappix.com

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Thermo, Danaher, MilliporeSigma, Bruker, Qiagen, Perkin Elmer, and Others Make List


Strategic Directions International (SDi) ranks company market share in lab instrumentation and other areas.

Strategic Directions logo

A new report from Los Angeles-based https://strategic-directions.com Strategic Directions International (SDi) ranks company market share in lab instrumentation and other areas. The company monitors the global analytical instrument market, publishing market segmentations and shares on the numerous technologies every year.

SDi’s latest publication, “Company Market Shares 2019: Competitive Profiles of Leading Instrument Suppliers,” explores the instrumentation market through the lens of the top suppliers rather than the technologies.

The following are some of the findings of the report:


  • Thermo Fisher Scientific has held the No. 1 spot for nearly a decade, following its creation from the merger of Thermo Electron and Fisher Scientific in 2006 and the company’s acquisition of Life Technologies in 2014.
  • Agilent has maintained the No. 2 or No. 3 spot for over 10 years, as it is a leader in chromatography and mass spectrometry, which are at the heart of the analytical instrumentation market. For similar reasons, Waters and Shimadzu have long hovered around the middle of the top 10 list.
  • Danaher only emerged on the top 10 list through a combination of key acquisitions: AB SCIEX and Molecular Devices in 2010 and Beckman Coulter in 2011.
  • Illumina has only been around since 1998, but its ascension into the top 10 list is largely attributable to the phenomenal growth of next-generation sequencing over the past decade.
  • Merck (now known as MilliporeSigma in the U.S. and Canada) quickly became a top vendor in 2016 following its acquisition of Sigma Aldrich.
  • PerkinElmer has maintained a spot in the top 10 list for over a decade thanks to its offerings in various analytical technologies such as gas chromatography and molecular and atomic spectroscopy.
  • Bruker has maintained its position over the past decade largely through its command of the nuclear magnetic resonance market, as well as MALDI-TOF mass spectrometry.

About Strategic Directions International

Strategic Directions International (SDi) is the most prominent market research firm specializing in lab instrumentation markets. Clients of SDi include companies mentioned in this top 10 list. “Company Market Shares 2019: Competitive Profiles of Leading Instrument Suppliers” contains more detailed ranking information beyond the overall lab instruments industry and also the specific market categories.

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Medway Air Ambulance Acquires Critical Care MedFlight


Air ambulance operator Medway Air Ambulance has acquired Critical Care MedFlight (CCM), further enhancing its position as a global leader in fixed wing air ambulance service. The combined organization will operate out of Medway’s corporate offices in Lawrenceville, Georgia, and operate fully staffed operational bases at the Gwinnett County Airport in Lawrenceville, Ga. (LZU) and Witham Field in Stuart, Fla. (SUA).

“I am excited about the strength of our organization and the full complement of talent the CCM team brings to the combined organization,” says Graham Cherrington president and chief executive officer of Medway. “The combination of Medway, CCM, and JetWay allows us to expand our geographic reach and serve more patients on a global basis.”

The brands in aggregate provide more than 1,800 transports annually, serving industry leading commercial insurance companies, hospital systems, travel assistance and repatriation companies, and governmental agencies.

“Medway shares CCM’s commitment to operational excellence delivering the highest quality clinical care to our patients, says Matt Kinney, chief operating officer of CCM. “Together, we are better able to serve our mutual clients – both domestically and internationally.” Kinney will continue as the chief operating officer of CCM and will become the combined organization’s vice president of flight operations.

About Medway

Since 1987, Medway Air Ambulance has provided over 14,000 medical transports to patients with complex medical conditions using their state-of-the-art logistics systems featuring enhanced flight tracking capabilities and an integrated medical record which provide for the seamless transfer of patients. The Company has earned accreditations from EURAMI and ARGUS International. Medway works with commercial insurance companies, travel assistance companies, and healthcare systems. For more information about Medway Air Ambulance, visit http://www.medwayair.com.

About Critical Care MedFlight

Critical Care MedFlight was founded in 1985 in response to a need for high-quality and efficient air medical transportation of sick and injured patients. We work directly with patients, family members, social workers, case managers, and healthcare organizations to ensure that we maintain a “patient-first” approach to care, providing high quality care and safety from bedside to bedside. Our staff of Pilots, Mechanics, Dispatchers, Registered Nurses, Paramedics, Respiratory Therapists, and Physicians are on call 24 hours a day. Learn more at http://www.ccmedflight.com.

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Breaking down Barriers to Hearing Loss Awareness: x Celebrates 200 Champions!


Wamon Buggs, Emily Jones, Alexander Ansley, Reggie Holmes, and Brad Bars

Left to Right: Wamon Buggs, Emily Jones, Alexander Ansley, Reggie Holmes, and Brad Bars.

It is important for individuals to seek treatment for their hearing loss because there is nothing better than being able to hear and understand your peers, family, and the world around you

HearStrong celebrated a phenomenal milestone. The non-profit foundation recognized its strong community of more than 200 hearing loss advocates at a special event in Nashville, Tennessee.

HearStrong was founded in 2013 with a vision to radically change the general public’s perception of hearing loss and hearing aids. By telling the stories of remarkable people with hearing loss and celebrating them as Champions, the organization empowers the 38 million Americans with untreated hearing loss to take action.

Emily Jones, a pediatric audiologist from White Bluff, Tennessee, helped HearStrong reach a new milestone when she was named as the 200th Champion in Nashville.

Emily was diagnosed with hearing loss at 15 months old, and her journey has inspired her to become passionate about advocating for herself and for others with hearing loss. She argues for the importance of hearing better and believes hearing aids should be more accessible for those who need them.

“Because of my personal experience with hearing loss, I can relate and empathize with the patients and their families,” Emily says. “I feel my success in life can be an encouragement to the patients and their parents. It shows them that hearing loss does not have to limit their future accomplishments. I am very passionate to help my patients hear their best and want to make a positive differences in their lives.”

Also at the event in Nashville, HearStrong Champion, Alexander Ansley was presented with the annual student athlete scholarship from HearStrong and the NFL Players Association’s PAF.

Alex was diagnosed with hearing loss at 2 months old, is an avid track athlete and currently attends Western Kentucky University. He is a strong advocate for those with hearing loss and has even met with Kentucky legislators to show them the impact of early intervention for children with hearing loss.

“It is important for individuals to seek treatment for their hearing loss because there is nothing better than being able to hear and understand your peers, family, and the world around you,” he says.

Alex’s advocacy and strength of character are what make him a HearStrong Champion and one of six students in 2019 to be selected for the HearStrong and NFLPA’s PAF student athlete scholarship.

HearStrong and the NFLPA have been tackling issues surrounding hearing loss together for years, and in Nashville, former pro athletes and special guests Wamon Buggs, Reggie Holmes, and Brad Bars attended the event to help recognize Emily and Alexander.

With these outstanding events, and over 200 advocates, HearStrong is better equipped to spread awareness about hearing health and hearing aids. To nominate a HearStrong Champion or learn more about how you can get involved with the organization, contact info@hearstrong.org today.

About the HearStrong Foundation:

HearStrong was founded in 2013 with the goal of inspiring a mass hearing healthcare awareness movement. An estimated 48 million Americans experience hearing loss. In response to this need, HearStrong began recognizing and sharing the stories of remarkable people with hearing loss. Today, HearStrong’s efforts have expanded and the organization partners with hearing healthcare professionals across the country to give people of all ages access to hearing health services.

About the NFLPA’s Professional Athletes Foundation:

The National Football League Players Association (NFLPA) is a non-profit, professional sports union that protects the best interests and welfare of all NFL players. It serves as the exclusive bargaining agent for all NFL players in collective bargaining. Established in 1965, the NFLPA has a long history of assuring proper recognition and representation of player’s interests. The NFLPA is governed by a Board of Player Representatives, acting in accordance with the NFLPA Constitution and federal labor laws.

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New Patient Rounding Mobile App for Behavioral Health Improves Safety, Efficiency, Compliance and Quality of Care


patient rounding

AccuRound by Intelligent InSites

AccuRound puts data in the hands of caregivers to make timely, informed decisions.

Intelligent InSites, the leading provider of operational intelligence for healthcare, announces the launch of AccuRound by Intelligent InSites, a mobile application designed to streamline patient rounding processes in the behavioral health setting, making rounding more efficient and accurate, and delivering actionable data to provide better and safer patient care.

“In behavioral health, completing standard safety checks on time is critical to the health and well-being of patients,” says Shane Waslaski, President & CEO of Intelligent InSites. “Traditional manual processes have been counterproductive to these standards. AccuRound puts data in the hands of caregivers to make timely, informed decisions. It prompts caregivers to complete their next round, provides a more complete picture of their patient’s condition and needs, and ultimately provides them with the visibility to deliver the quality of care a patient needs.”

AccuRound provides care teams with mobile access to patient rounding priorities and key patient observation data. Leveraging Bluetooth Low Energy technology (BLE), AccuRound prioritizes patient rounds based on proximity of caregiver to patient. Each observer’s patient list automatically updates based on time from the prior observation and based on the observer’s proximity to each patient. This gives observers real-time visibility into which patient to see next in order to complete patient rounds on time.

Additionally, AccuRound provides visibility into key patient risk factors as well as prior observations and notes, giving care teams the data to proactively assess and plan for their next patient round. At each round, observers electronically record their observation, including interactions, activities, behaviors and notes within the customizable entry screen. If staff members need immediate assistance, a simple button press triggers an alert, sending a notification to team members. All of this functionality is available in-the-moment and on-the-go.

A suite of reports and analytics also come standard with AccuRound and are available at the click of a button. Compliance rates are automatically calculated and can be displayed by patient, observer or department. Each patient’s observation history can be viewed in detail to note any missed observations, or can be sorted by findings, location or time. Observations can be viewed by observer to evaluate compliance metrics, and dive into any associated discrepancies.

AccuRound removes the burden that comes with manual rounding processes, giving caregivers the power to make real-time decisions to deliver safer, more efficient and better patient care.

About Intelligent InSites

Intelligent InSites improves healthcare operational efficiency, patient flow and asset utilization with its advisory services and location-based software solutions. InSites automatically captures location data from RTLS, RFID and other locating technologies and integrates it with other health IT systems, such as EHR, CMMS and ERP. Intelligence is delivered to mobile devices, team view boards, and laptop or desktop computers to inform in-the-moment decisions, automate workflows and enhance care team communications. Advanced reporting, together with InSites’ process design and change management services, drives measurable improvements like decreased cycle time and wait time, increased access, safety and satisfaction and improved operating margins across clinics, acute care facilities and healthcare delivery networks.

Intelligent InSites and the Intelligent InSites logo are trademarks or registered trademarks of Intelligent InSites and/or its affiliates in the U.S. and other countries.

AccuRound and the AccuRound logo are trademarks or registered trademarks of Intelligent InSites and/or its affiliates in the U.S. and other countries.

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Linc Housing Celebrates 35 Years of Service to California Communities; New Logo Unveiled at Anniversary Party


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Linc Housing introduces its new logo.

For three and a half decades, Linc has worked hard to create homes for thousands of residents, adding supportive services that increase housing stability, improve health outcomes, and promote well-being.

This year marks Linc Housing’s 35th year creating affordable housing for communities throughout California. Since its founding in 1984, the nonprofit organization has helped develop more than 8,000 affordable homes in 79 communities. Linc’s future is bright with more than 1,500 more units in the pipeline, many for special needs populations including individuals and families that have experienced homelessness.

Linc is using this milestone as an opportunity to introduce an all-new logo and brand. The new look was unveiled on July 24 at Linc’s anniversary celebration, “A Record Night,” held at The GRAMMY Museum ® L.A. LIVE. More than 250 colleagues, partners and friends joined Linc staff and board members to honor the organization’s work. The updated logo comes with a new tagline, “the Linc between hope and home.” The new look will be rolled out to the website and collateral materials through the remainder of 2019.

“For three and a half decades, Linc has worked hard to create homes for thousands of residents, adding supportive services that increase housing stability, improve health outcomes, and promote well-being,” said Rebecca Clark, president and CEO, Linc Housing. “What started in 1984 as a small group of concerned leaders has evolved into a vibrant organization of more than 60 team members and countless friends and partners. Through the years, our mission has remained the same — to serve those underserved by the marketplace.”

When the organization first launched, it partnered with other developers to create housing, mainly for seniors on fixed incomes. In 1988, Linc began to acquire properties, and then in 1989, the nonprofit broke ground on the first developments. After focusing on senior housing for many years, Linc soon expanded its work to serve low-income, working families. In 2004, the Linc Cares resident services program launched to provide support for those living at Linc’s properties. After-school programs, financial literacy and job readiness workshops, exercise classes, and social activities are now a regular part of life for Linc residents.

As environmental concerns became part of the housing conversation, Linc became a leader in sustainability. Linc has long been on the forefront of using environmentally sustainable methods to build and rehabilitate affordable housing communities, such as having new communities be LEED certifiable and retrofitting the portfolio to maximize energy and water efficiency. Linc has also participated in multiple state energy pilots.

In 2011, Linc’s efforts pivoted to include housing and services for special needs populations when SEASONS at Compton opened. The new model provided housing for low-income and fixed-income seniors, including seniors with developmental and physical disabilities and those who have experienced homelessness. Soon, The Palace in Long Beach and Mosaic Gardens at Huntington Park joined the portfolio, adding homes for transition-age youth who had aged out of the foster care system.

With the rise in homelessness in Southern California, Linc has expanded its work to include individuals and families who have experienced homelessness. Serving this segment required Linc to find new sources of funding and new partners to help provide the supportive services to ensure residents are successful and stable in their new homes. To date, Linc has finished 227 apartments for the formerly homeless with 388 more in the pipeline.

“It’s incredible to see the progress Linc has made in recent years,” said Suny Lay Chang, Linc chief operating officer. “Our pipeline has doubled in the last three years, and this trajectory will continue. Also, we believe affordable housing is a platform for deeper community development, including workforce development, education, youth development, health resources, and much more. We’re working to expand the impact of housing, services, and community development efforts for the residents and neighborhoods Linc serves.”

With this growing commitment to deeper community development, Linc has added community-serving businesses and services to the ground floor of its communities, as with Spark at Midtown in Long Beach due to open in 2020. Linc is also developing housing with similar resources in Inglewood, San Pedro, Willowbrook, and Los Angeles’ Historic Filipinotown.

“It’s been a great first 35 years, and we look forward to many more decades of addressing housing needs throughout California,” said Clark. “We know one key solution to homelessness is housing, and we’re committed to working with our partners to preserve the affordable housing we have and to build more to meet the needs of our communities.”    

About Linc Housing Corporation

Linc Housing, one of California’s most productive nonprofit developers of affordable housing, is committed to building communities and strengthening neighborhoods for people underserved by the marketplace. Linc has helped create more than 8,000 homes in 79 communities throughout the state. The organization’s properties are known for excellent design, outstanding management and life-enhancing services for its residents. Linc has 35 years of service to families, seniors, people with special needs, and local governments – helping to create sustainable communities via new construction, acquisition and rehabilitation, and historic preservation. Visit http://www.Linchousing.org for more information.

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e-Vision Smart Optics a recognized leader in Ophthalmic Solutions addresses the vast growing categories of reality products


With the rapid expansion of reality products and the growing list of terminology, eVision™ Optics has developed a comprehensive web overview to provide a greater understanding of the technology and terms in use today. The new categories are broken down into VR (Virtual Reality), AR (Augmented Reality), MR (Mixed Reality) and, more generally, XR (Extended Reality) to cover the entire range of reality uses aligned with vision.

In light of releases in publications like Forbes (See, 5 Important Augmented And Virtual Reality Trends For 2019 Everyone Should Read)* touting the transformative effect the different reality based offerings will have in the near future. And the recent announcement by The Motley Fool (Sep 24, 2019)** that Facebook is not only acquiring technology companies in the sector, Facebook is reportedly working on AR smart glasses. eVision Optics goal is to provide a detailed overview of the differences in the technologies and terminology for companies interested in licensing eVision Optics patents for electroactive optics and wearable electronic frames.

“The most fundamental component of any reality-based product is vision, and our patents cover in-eye, over the eye, and wearable devices that make the technology possible and we offer licensing for patent protection in this growing category,” Joel Zychick, CEO, eVision™ Optics.

New to the website

https://www.evisionoptics.com/reality-innovation/

The new website’s overview reality page covers the key areas and terminology associated with each including:

  • Augmented Reality (AR)
  • Virtual Reality (VR)
  • Mixed Reality (MR)
  • Extended Reality (XR)


Reality based vision products are growing at a rapid pace in a wide and varied marketplace. Examples cross a wide spectrum from consumer products to industrial applications and will soon be found in the frontiers of outer space with the developments eVision has created. eVision™ Optics patents can be the foundation for the possibilities of instant visualization of data to benefit people in real-world environments. Personal use is in rapid development as powerful microcomputers and cloud based connectivity deliver real-time data for immersive applications as per the Facebook announcement.

Extended Reality is enabling viewing in a simulated environment in real time merged with the physical environment, one example, Autodesk*** utilizing Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR) providing the ability to visualize a home rendering while touring a property site or the visualization of an interior design in an unfinished building to speed up and stream-line the selection processes. 

Mixed Reality (MR) for Military and law enforcement will benefit with real-time downloadable content that can protect and save lives, utilizing instantly updated data and graphics. They say “a picture is worth a thousand words” and when you consider the multitude of applications, realistic 3d modeling and data delivery served in a visual format, soon reality-based visual products will be as common as the cell phone technology we utilize every day.

“Technology trends are converging in reality reality-based vision products and for interaction they all are dependent on the vision interface. I believe that in the past, the terms, ‘Virtual Reality’ and ‘Augmented Reality’ covered most of the offerings. Today, so many new applications are being developed that people are struggling to name them. Regardless of what you call them, the most important element of the process of commercializing reality products is securing the intellectual property protection that eVision can offer,” said Tony Van Heugten, CTO, eVision™ Optics.

To learn more about virtual reality terms, definitions, current uses or to experience other e-Vision technologies please visit our website, http://www.evisionoptics.com 

For licensing or joint venture information please contact:

Contact: jz@evisionoptics.com

*https://www.forbes.com/sites/bernardmarr/2019/01/14/5-important-augmented-and-virtual-reality-trends-for-2019-everyone-should-read/#3cdd3b5222e7

**https://www.fool.com/investing/2019/09/24/facebook-makes-another-billion-dollar-bet-on-arvr.aspx

***https://www.autodesk.com/solutions/virtual-reality

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Medical Cannabis Payment Solutions (REFG) Begins Depositing Cash and Announces Upcoming Launch of Pay with Go!


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PayWithGo.com

“We’ve been working with some of the largest companies in the industry on our product rollouts and are presently providing depository services for clients nationwide.”

Medical Cannabis Payment Solutions (OTC PINK-REFG), a leading provider of regulatory-compliant financial services for state-sanctioned marijuana, today announced it has launched its cash depository services nationwide and will immediately make them available to all of its clients. The company, which provides electronic payment services to state-sanctioned cannabis companies, has been approached by its clients to provide depository services for its physical currency as well as electronic transfers. The company has been opening bank accounts for its clients.

“The objective is to get cash out of the transaction,” said Jeremy Roberts, CEO of Medical Cannabis Payment Solutions. “With some transactions, that just isn’t going to be possible—just as it isn’t in a traditional retail scenario. Providing our clients with a fully-regulatory compliant method to deposit their cash is something we’ve been asked to do, and we have begun doing so. We believe we are the only company currently providing banking services in all states with legalized cannabis. Licensed marijuana establishments may apply for a bank account or payment processing on our website, http://www.paywithgo.com.”

The company also announced that its electronic payment system, Pay With Go!, has also completed a programming update and will be launched in select dispensaries before a full nationwide rollout. Go! is an electronic payment processing platform that supports money transfers and serves as an alternative to traditional transactions, such as cash or check. The system, with best-in-class security, allows state-sanctioned cannabis entities to accept electronic, domestic payment without the need for paper currency. The company believes this system solves the “cash problem” facing the cannabis industry.

“We’re uniquely positioned to offer banking in each state that offers sanctioned cannabis. We offer a fully disclosed and regulatory compliant payment system and now we will also handle our clients’ cash for deposits,” said Mr. Roberts. “We’ve been working with some of the largest companies in the industry on our product rollouts and are presently providing depository services for clients nationwide.”

About Medical Cannabis Payment Solutions Our mission is to provide end-to-end management, across multiple management systems, for medicinal marijuana operations. Many medicinal marijuana companies have experienced such rapid growth that they are finding it difficult to manage all aspects of their operation. In order to become a successful and compliant medicinal marijuana operation, effective management must depend on many different systems. REFG solves the fragmentation problem by identifying tools that are important to dispensaries and customizing those tools specifically to the industry. We strive to create awareness within the medicinal marijuana industry and to develop an environmentally friendly, economically sustainable business while increasing shareholder value. For more information, please visit the company’s website at http://www.paywithgo.com.

FORWARD-LOOKING STATEMENT: This press release may contain certain forward-looking statements and information, as defined within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 and is subject to the Safe Harbor created by those sections. This material contains statements about expected future events and/or financial results that are forward-looking in nature and subject to risks and uncertainties. Such forward-looking statements by definition involve risks, uncertainties and other factors, which may cause the actual results, performance or achievements of REFG to be materially different from the statements made herein.

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Global Wellness Summit Honors Global Wellness Awards Recipients for Outstanding Contributions to Health and Wellness Worldwide


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Leader in Innovation: Ronna Chao, chair, Novetex Textiles, Hong Kong with Presenting Sponsor: Sammy Gharieni, and GWS Advisory Board Presenter Catherine Feliciano-Chon

The Global Wellness Awards recognize the far-reaching impact of the wellness industry and, in particular, the vision of each award winner.

The Global Wellness Summit (GWS), the foremost gathering of international leaders in the $4.5 trillion global wellness economy, today announced recipients of GWS’s prestigious Global Wellness Awards. Leaders and innovators in five categories were honored during the Summit’s conference in Singapore for their exceptional contributions to the wellness industry and the world at large.

Members of the GWS Advisory Board selected the five recipients and, along with award sponsors, presented each honoree to the international delegates assembled at Grand Hyatt Singapore.

“The Global Wellness Awards recognize the far-reaching impact of the wellness industry and, in particular, the vision of each award winner,” said GWS CEO and Chair Susie Ellis. “We are proud to honor these individuals and thank them for their incredible contributions to the wellness movement.”

2019 Global Wellness Award Winners

Leader in Innovation: Ronna Chao, chair, Novetex Textiles, Hong Kong

Ronna Chao is an outspoken advocate for the environment and a person on a mission to reduce the fashion industry’s harmful effects on the environment. Her company, Novetex Textiles, invented a water-free, upcycling process for textiles, which combines new and existing technologies to create an innovative solution for recycling that does not consume water or produce chemical waste—putting a spotlight on the importance of eco-friendly solutions in the $3 trillion global fashion industry.

Presenting Sponsor: Sammy Gharieni, founder and CEO of the Gharieni Group

GWS Advisory Board Presenter: Catherine Feliciano-Chon, founder & managing director, CatchOn – A Finn Partners Company, Hong Kong

Leader in Sustainability: Bill Bensley, owner, Bensley Architecture, Interior Design and Landscape, Thailand

Bill Bensley is a lifelong environmentalist and famed architect/landscape designer. As a sustainability pioneer, he is an advocate for changing how the hospitality industry approaches its relationship to the planet. His projects focus on replenishing and preserving nature, animals and plants, challenging the industry to rethink how hotels and resorts are designed. Bensley believes the hospitality industry—and conscientious travelers—can lead sustainability by respecting and enhancing the beauty of our natural world.

Presenting Sponsor: John Stewart, founder & chairman, Kamalaya Koh Samui

GWS Advisory Board Presenter: Dr. Marc Cohen, founder, Extreme Wellness Institute, Australia

Leader in Social Impact: John Wood, founder, Room to Read, Hong Kong

John Wood left an executive position at Microsoft to change the world—a journey he documented in an award-winning memoir. Through his literacy program, Room to Read, he has impacted the lives of 16.8 million children worldwide. His mission to transform the lives of young girls of primary school age helps them break the cycle of illiteracy that keeps them from reaching their potential. Room to Read also offers the materials to support his educational initiatives and involves families, schools and local governments.

Presenting Sponsor: Yakult (represented by Yoriko Soma, CEO, Conceptasia, Inc., Japan)

GWS Advisory Board Presenter: Omer K. Isvan, president, Servotel Corporation, Turkey

Leading Woman in Wellness: Mia Kyricos, SVP & global head of wellbeing, Hyatt, US

Mia Kyricos has played a pivotal role in helping to define the wellness industry, developing and reimagining brands while creating pathways for others to achieve their potential. At Hyatt, she is responsible for the corporation’s global wellbeing strategy, and her visionary leadership makes wellness more accessible to travelers around the globe. Hyatt’s “Purpose of Care” builds strong communities and fosters sustainable practices to create an environment in which people thrive.

Presenting Sponsor: Frank Pitsikalis, founder & CEO, ResortSuite, US

GWS Advisory Board Presenter: Nancy Davis, chief creative officer & executive director, Global Wellness Summit, US

Debra Simon Award for Leader in Furthering Mental Wellness: Professor Gerry Bodeker, PhD and chair of the GWI Mental Wellness Initiative; public health academic & clinical psychologist, Green Templeton College, University of Oxford, UK & Malaysia

Professor Gerry Bodeker is passionate about bringing the importance of mental wellness to the public and the industry. By communicating the importance of mental health for people around the world, Professor Bodeker promotes and supports lifelong growth, happiness, creativity, inner peace and compassion. Thanks to his tireless work, people are able to better understand that mental wellness is as important to personal wellbeing as physical wellness.

This award honors an individual who has achieved excellence in the field of mental health and wellness—and has been a leader, advocate or innovator in wellness programs and pathways that help people thrive mentally. Honoring the legacy of Debra Simon, a woman who struggled with depression and lost her life to suicide, the award was created by her daughter, Lauren Wright.

GWS Advisory Board Presenter: Dr. Franz Linser, CEO, Linser Hospitality

Ellis noted that award recipients were emotional when their name was announced because each person was surprised by a video of congratulations from a loved one. Nancy Davis, GWS chief creative officer and executive director, created the new format to make the announcement of the awards more personal.

About the Global Wellness Summit: The Global Wellness Summit is an invitation-only international gathering that brings together leaders and visionaries to positively shape the future of the $4.5 trillion global wellness economy. Held in a different location each year, Summits have taken place in the US, Switzerland, Turkey, Bali, India, Morocco, Mexico, Austria, Italy and Singapore. The 14th annual Summit will take place in Tel Aviv from November 10–13, 2020.

Leading Healthcare Software Provider Sunwave Appoints James Brooks as Chief Operating Officer


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I am excited to join the Sunwave team and work on implementing strategic initiatives to ensure that the company continues to raise the bar for excellence in the industry.

Sunwave, a leading enterprise software provider for substance abuse treatment centers, today announced the appointment of James Brooks as the company’s new Chief Operating Officer (COO). A seasoned business development executive and IT operations leader, Brooks brings over 25 years of experience in the healthcare technology space to the rapidly growing company.

Prior to joining Sunwave, Brooks excelled in a number of senior-level business development roles at some of the top healthcare technology providers in the nation, including McKesson, Promise Healthcare, iCare, and Modernizing Medicine. He graduated from St. Cloud State University with a Bachelor of Arts in Economics and Speech Communication.

“We are thrilled to bring James Brooks on board as Sunwave’s Chief Operating Officer,” said Sunwave Chairman of the Board Jay Rosen. “Sunwave is experiencing explosive growth and we were highly selective in our search for a qualified C-suite leader who could fully leverage our ongoing success. Mr. Brooks has an outstanding track record managing high-performing teams and fostering a strong company culture, which will serve as an important asset to our company.”

Brooks added: “I am excited to join the Sunwave team and work on implementing strategic initiatives to ensure that the company continues to raise the bar for excellence in the industry. With its top-notch talent and best-in-class software platform, I truly believe that the sky is the limit for Sunwave.”

The preferred software provider for some of the largest substance abuse treatment centers in the United States, Sunwave’s all-in-one platform seamlessly combines custom electronic medical records (EMR), customer relationship management (CRM), and revenue cycle management (RCM) solutions, simplifying management operations and improving patient outcomes. In 2018, the company doubled its staff after achieving more than 500 percent sales growth. Earlier this year, Sunwave launched a strategic multi-million dollar partnership with Blueprint Equity, a California-based growth equity firm.

About Sunwave

Sunwave is a leading technology provider for substance abuse treatment centers. Its unified platform includes substance abuse EMR, CRM, and RCM software. Built from the ground up for the addiction treatment industry, it empowers treatment centers to manage all of their operations in a single, unified platform. With the powerful reporting capabilities of Sunwave, users are able to make informed decisions that position their businesses and patients for success.

To learn more about their product and services, visit: http://www.sunwavehealth.com.

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