Category Archives: Technology: Electronics

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Gore Mutual Insurance Company selects Coreio Inc. to provide full suite of IT asset lifecycle and end user managed services


Coreio Inc. and Gore Mutual Insurance Company (Gore Mutual) announced today that they have entered into a contract for Coreio to provide IT Asset Lifecycle and End User Managed Services, including IT Service Management (ITSM), across their Canadian operations. In a move that is expected to accelerate Gore Mutual’s digital transformation goals, Coreio is to begin providing a comprehensive suite of back-office support services utilizing a Device-as-a-Service (DaaS) model that includes all warehousing, procurement, configuration, imaging, fulfillment, and ongoing support of their IT devices.

As part of the agreement, Coreio will provide Gore Mutual with a Service Desk, based onshore, to support its End User community consisting of a remote and distributed workforce across Canada. As an Elite ServiceNow® partner, Coreio will deliver services to enhance the current operations while simultaneously building out and expanding capabilities, in line with Gore Mutual’s Next Horizon initiatives to modernize and digitize its workplace. ServiceNow® provides key tooling, automation, process, reporting and capabilities which will assist Coreio in the delivery of services to achieve Gore Mutual’s overall objectives to reposition the company as a purpose driven, digitally-led national insurer.

Coreio was chosen as Gore Mutual’s trusted advisor, marking a partnership between two leading Canadian organizations, because of a mutually shared vision for the modern workplace and to deliver world-class support to remote and distributed workforces in response to fast-changing customer expectations. “Coreio is excited to be working with Gore Mutual to modernize their IT assets and support processes while reducing year-over-year operating costs, as well as optimizing and improving the overall experience for their End User community across Canada,” said Rob Muroff, Co-Owner and Chief Executive Officer at Coreio.

“The agreement with Coreio allows us to bring additional capabilities to make insightful data-driven decisions, enhance system workflows and simplify business processes,” says Raj Utraja, Interim Chief Technology Officer. “For the past two years, we’ve been very agile to ensure all staff could work remotely enabled by best and secure technology solutions.”

Coreio is a 100% Canadian owned and operated IT Services Company, and an Elite ServiceNow® Partner, doing business throughout Canada and the US since 1981, focused on IT Infrastructure and Operations. Coreio provides a variety of managed IT services that covers onsite IT support, data centre and networking, asset lifecycle management, request/incident management as well as strategic advisory services to enterprise clients regarding Infrastructure and Operations, and technology solutions for ServiceNow® including an MSP offering.

More information is available on Coreio’s website at http://www.coreio.com and on Twitter and LinkedIn.

About Gore Mutual

Built on a foundation of financial strength for more than 180 years, Gore Mutual Insurance Company is one of Canada’s first property and casualty insurance companies. Based in Cambridge, Ontario, we are a Canadian mutual company, with more than 500 employees focused on delivering outstanding insurance products and services to customers. In 2019, we launched our Next Horizon strategy—a 10-year plan—to transform Gore Mutual from a mid-size regional carrier to a national-scale insurer with an investment of $50 million over three years invested in talent and technology.

We continue to strengthen Canadian communities through the Gore Mutual Foundation. Over the past 22 years, we have donated more than $10 million to over 790 charities.

For more information, visit goremutual.ca or Gore Mutual’s Twitter, Facebook, Instagram and LinkedIn pages.

Media contacts:

Nick Varone

Vice President of Sales and Marketing

Coreio Inc.

nick.varone@coreio.com

(905) 850-2987

Ryan Strang

Corporate Communications Manager

Gore Mutual Insurance Company

rstrang@goremutual.ca

(226) 220-2699

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Akamas joins Dynatrace’s New DevSecOps Automation Alliance Partner Program


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Akamas AI-powered optimization

We are excited to provide our customers with easy access to integrations with best-in-class solutions like Akamas.

Akamas, a leader in autonomous performance optimization solutions powered by AI, today announced it has joined Dynatrace’s new DevSecOps Automation Alliance Partner Program.

Software intelligence company Dynatrace has selected an elite set of industry-leading DevSecOps solutions to participate in its new partner program, which allows customers to easily integrate these solutions with Dynatrace®. With just a few clicks, teams can combine the power of Akamas with the Dynatrace platform’s broad observability, run-time application security, and advanced AIOps capabilities, enabling them to reduce routine manual effort associated with managing complex toolchains, and deliver better quality releases faster, and more securely.

“We are honored and excited to be a launch partner in Dynatrace’s new DevSecOps Automation Alliance Partner Program, which will allow us to extend the full power of our integrated solutions to our joint customers,” said Stefano Doni, Chief Technology Officer, Akamas. “By integrating Akamas’ AI-powered optimization with Dynatrace, DevSecOps and SRE teams can now implement a continuous optimization process that automatically maximizes service performance, resilience, and cost efficiency.”

“We are excited to provide our customers with easy access to integrations with best-in-class solutions like Akamas,” said Mike Maciag, Chief Marketing Officer, Dynatrace. “By enabling DevSecOps and SRE teams to easily combine Dynatrace’s industry-leading observability, application security, and AIOps with Akamas’ AI-powered optimization, we are empowering teams to stop wasting time on routine manual tasks and instead focus on delivering better quality software faster, more securely.”

In addition to an Akamas integration to be launched on the Dynatrace Hub, Akamas and Dynatrace will also be collaborating on a number of go-to-market activities and engagements for prospects, customers, and shared channel partners to ensure successful enablement and best practices for this new solution at enterprise scale.

About Dynatrace

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest enterprises trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.

To learn more about how Dynatrace can help your business, visit https://www.dynatrace.com, visit our blog, and follow us on Twitter @dynatrace.

About Akamas

Akamas is the AI-powered autonomous optimization solution that enables enterprises and online businesses to deliver unprecedented levels of service performance and resilience at minimum cost. Built by veterans in performance engineering and data science, Akamas exploits advanced machine learning techniques to optimize hundreds of interdependent service configuration parameters while matching both technical and business goals. Akamas customers include leading enterprise organizations in financial and online services. Akamas is a company of Moviri and counts Dynatrace, Tricentis, Micro Focus, and Splunk among its partners. Headquartered in Milan, Akamas has offices in Boston, Los Angeles, and Singapore.

To learn more about Akamas, visit https://www.akamas.io

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Announcing Fyncr, the First All-in-One Credit Card Bill Payments Mobile App


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At Fyncr, we aim to revolutionize the bill payment experience and transform it into a rewarding one, giving the customers the financial freedom to do the things that they care about,” said Sahil Kumar, CEO, and founder of Fyncr.

Remove the pressure of paying multiple credit card bills on different banking platforms with Fyncr, the first all-in-one-card bill payment mobile application in the United States that aims to help people better manage their credit cards, save more and spend intelligently. Fyncr is the only platform that allows every credit card owner to securely store, view, and pay all their credit cards from any bank account and earn reward points called FYX to enjoy unbeatable deals, discounts, and freebies within the app from over 500 brands in the country.

Most Americans have two financial things in common: they use more than one credit card and value financial stability. While credit cards enable freedom, flexibility and financial autonomy, people often get lost in the tangle of managing multiple credit cards or paying the bills on time.

Through Fyncr’s secure, automated payment system, customers don’t need to use different banking apps to pay their credit card bills on time, boosting their creditworthiness and easing the financial burden of millions of Americans.

“At Fyncr, we aim to revolutionize the bill payment experience and transform it into a rewarding one, giving the customers the financial freedom to do the things that they care about. The idea is to alter the culture of late payments and fees, depleting credit score and the hassle of paying bills. We also believe we have a social responsibility to reduce the credit card debt that has been haunting the US market, by motivating users to pay back early, pay back more and enjoy more rewards,” said Sahil Kumar, CEO, and founder of Fyncr.

With a vision to reform the FinTech space in the country, Fyncr was founded by Sahil Kumar, a seasoned professional with in-depth experience and understanding of the fintech and payments industry. Before Fyncr, Sahil managed projects at Accenture’s largest global consulting arm for the Hi-Tech vertical in Asia, including launching and managing Google Pay in the world’s largest FinTech market. He was responsible for leading teams and building the offering from launch to the #1 payments service.

What sets Fyncr apart as a mobile app is its unique interface that allows customers to track and pay their individual credit card bills periodically from any account. Customers can view, manage, and pay their credit card bills (issued by any bank) from any other or similar bank. For every dollar paid, they accrue an equal number of FYX that can be redeemed across a plethora of brands. Fyncr’s simple and secure design eliminates the need for any additional software or apps to make credit card payments.

Security is key. Fyncr uses multiple layers of security to ensure that customers have a seamless experience without worrying about compromising their sensitive financial data.

  • Fyncr is PCI DSS certified.
  • Fyncr uses bank-grade encryption and works with the world’s most trusted financial. institutions, like Visa, Mastercard, Discover, and AMEX, and financial services companies such as Plaid, Yodlee, and Equifax.
  • Fyncr never stores customers’ bank/credit data, allowing them to communicate directly with banks.

Fyncr App Key Features

  • Autopay – Pay the minimum, custom, or total amount due and plan payments from chosen payment sources
  • One-Stop Shop – Manage multiple credit card bill payments and statement details in one place
  • Rewards called FYX- Secure endless rewards to claim from 500+ brands across electronics, food, restaurants, fashion, beauty, retail, travel, financial, healthcare, services, etc. Registration on Fyncr includes $1000 worth of FYX reward points to help kickstart the users’ experience
  • Alerts – Customers get regular notifications and alerts to pay and know what they save by paying on time

“Our top priority as a fintech company is to ensure the safety of our customers’ data. Fyncr is built from the ground up with customer experience design and security at its very core. We worked with experts every step of the way to make sure every click, tap, or swipe was intuitive and simple. This all-in-one experience is powerful in saving time, money and bringing peace of mind, knowing your credit card bill payments are secure and well-managed,” adds Sahil.

Fyncr’s team of experts – from Accenture, Dell, Publicis, and others – distill decades of tech & fintech wisdom into the company. Fyncr has so far raised $3 million funded by a mixed bag of successful and tech-savvy entrepreneurs, individual investors that represent themselves as angels or own small investment companies.

The US audiences’ belief in Fyncr’s value proposition is justified by the fact that the

Early-stage startup has amassed over 20,000 installs in less than two months.

About Fyncr

Fyncr Inc. was founded in 2020. Through its mobile app, Fyncr is the only platform that allows customers to store, view, and pay all their credit cards from any bank account in one place. It is also the only solution provider that further rewards its users with points for making bill payments, redeemable across any merchant of their choice. For more information, visit:

http://www.fyncr.com

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Plymouth County Registry of Deeds Inducted as a Member of Avenu’s “Book One Club” for Digitizing Back to Sovereignty


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Digitizing back to sovereignty is a tremendous accomplishment, especially when you are one of the oldest and most historic jurisdictions in our country.

The Plymouth County Registry of Deeds Office is being honored and recognized as a member of Avenu Insights & Analytics’ “Book One Club.” John R. Buckley, Jr., Register of Deeds for Plymouth County executed a plan to digitize 400 years of land records — all the way back to Book One — to preserve the county’s history for future generations. The Book One Club was launched by Avenu to honor local governments who have gone to great lengths to digitize back to their very first record, also known as “book one.” Avenu will be present at Plymouth’s Registry of Deeds Office on February 9, 2022, at 10:00 a.m. to present the award.

“Digitizing back to sovereignty is a tremendous accomplishment, especially when you are one of the oldest and most historic jurisdictions in our country,” shared Avenu CEO, Paul Colangelo. “John R. Buckley, Jr., Register of Deeds for Plymouth County took great strides in preserving history by going back to Plymouth County’s first land record in 1685, and also going back to Plymouth Colony’s first land record dating back to 1620. He also was one of the first Register of Deeds offices to digitize images that include transcriptions. Together we worked to link the document images with their index information so that the public can easily search and retrieve a piece of history.”

Government records ensure accountability, provide proof of agreements, and serve as a historic account of events. Paper, ink, microfiche, and microfilm are not designed to last forever. As our country progresses in age, there are numerous challenges to records management, including deterioration from usage, sunlight, oxidation, mold, and improper storage. Insufficient storage and the cost of archiving paper records is another growing issue for many offices. Certainly during the recent Covid-19 years it made it easier for both the real estate professionals and the public to access records. Digitizing documents is the future for record management.

“We are honored to be awarded with Avenu’s Book One Club membership. Avenu’s team of dedicated professionals understood the importance of our mission and knew how to properly handle and preserve our records,” stated Buckley. “We were able to preserve our records while also making them available online to the public so everyone can easily access them for generations to come.”

About Plymouth County Registry of Deeds

The Plymouth County Registry of Deeds is an agency of the County of Plymouth and the guardian of historical and modern land records from the Pilgrims to the present. Established in 1685, Plymouth County is among the oldest counties in the United States. The Registry of Deeds has over 17 million images available to the public, which includes all recorded documents, plans, land court certificates, and many special collections. There is no charge to search and view Plymouth’s records.

About Avenu Insights & Analytics

Over 3,000 state and local governments have partnered with Avenu to drive positive results for their communities through software administration and compliance auditing solutions. Avenu’s comprehensive software solutions digitally transform government by modernizing processes, providing online access to records, and reducing costs. State and local governments also work closely with Avenu to increase revenue without raising taxes, streamline internal operations, and improve services by enhancing connectivity for constituents. Avenu is a portfolio company of Mill Point Capital. To learn more, visit http://www.avenuinsights.com.

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Nord Quantique Secures CAD $9.5 Million in Seed Funding


Nord Quantique—Error-correcting quantum processors

“Nord Quantique embraces the great technological challenges that high performance quantum computing demands—and we’re on the path to develop ground-breaking innovations.” Julien Camirand Lemyre, Ph.D.

Nord Quantique, a Sherbrooke-based quantum computing technology start-up, today announced it has closed CAD $9.5 Million seed funding. Nord Quantique develops technology using superconducting qubits to solve challenges within current quantum processors.

Co-leading this seed investment is BDC Capital’s Deep Tech Venture Fund and Paris-based Quantonation VC fund. Real Ventures from Montréal, already a shareholder, also participated in the seed round. Nord Quantique is a partner of the Sherbrooke Quantum Innovation Zone, dedicated to advancing quantum computing innovation in Québec.

Nord Quantique develops hardware that accelerates the pathway to fully fault-tolerant quantum computing. Leveraging bleeding-edge Canadian expertise in quantum technology and semiconductor chip fabrication, Nord Quantique is redesigning processors from the ground up to mitigate and reduce error events on every individual qubit.

‘’We’re consistently reviewing the global quantum computing landscape, and we truly believe that Nord Quantique has one of the most promising technical roadmaps to realize fault-tolerant quantum computing. The rigorous support they receive from the world-class Sherbrooke quantum ecosystem is key in helping them compete against the tech giants of the world.” said Charles Lespérance, Partner, Deep Tech Venture Fund at BDC Capital.

“As one of the first venture capital investment funds dedicated to quantum and quantum-enabling technologies worldwide—Quantonation has been on board with Nord Quantique since day one of its inception in 2020. With the support of Profs. Alexandre Blais, Scientific Director of the Institut quantique at University of Sherbrooke, and Michel Pioro-Ladrière, Deputy Director at Institut quantique sitting on the Nord Quantique scientific advisory board, we have full confidence in the vision and capabilities of this team and their impact on the future of quantum computing,” said Christophe Jurczak, Managing Partner at Quantonation, France.

Co-founders Julien Camirand Lemyre and Philippe St-Jean stated, “We embrace the great technological challenges that high performance quantum computing demands—and we’re on the path to develop ground-breaking innovations,” said Julien Camirand Lemyre, Ph.D. “We are uniquely positioned in the quantum tech ecosystem, and are grateful for these VC investment funds that will be the ‘founding fuel’ to help us continue to grow, innovate, and attract brilliant new minds to Québec,” added co-founder, Philippe St-Jean, Ph.D.

For more information about Nord Quantique and to view career opportunities, visit: https://www.nordquantique.ca/.

About Nord Quantique

Nord Quantique develops hardware for fault-tolerant quantum computing by redesigning processors from the ground up with low-error in mind. The company is building superconducting circuits that can mitigate errors on every individual qubit, providing a faster pathway to high performance quantum computers. Based in Sherbrooke, Québec, and part of the Sherbrooke Quantum Innovation Zone, Nord Quantique was co-founded in 2020 by Philippe St-Jean, Ph.D., and Julien Camirand Lemyre, Ph.D. as a spinoff from the Institut Quantique. For more information about Nord Quantique and open career opportunities, visit: https://www.nordquantique.ca/.

About BDC Capital

BDC Capital is the investment arm of BDC, the bank for Canadian entrepreneurs. BDC Capital serves as a strategic partner to the country’s most innovative firms. It offers businesses a full spectrum of capital, from seed investments to growth equity, supporting Canadian entrepreneurs who have the ambition to stand out on the world stage. Visit http://www.bdc.ca/capital.

About Quantonation

Quantonation is the first venture capital fund dedicated to quantum technologies and innovative physics. Areas such as material design, high-performance computing, cybersecurity, or ultra-precise detection are now driven by innovation based on these disruptive technologies. Quantonation aims to support their transition to marketable products for the industry. Quantonation is headquartered in Paris, France, and invests worldwide. Learn more: https://www.quantonation.com

About Real Ventures

Real Ventures is an early-stage venture firm focused on serving daring entrepreneurs with the ambition to create successful, global companies. Since 2007, Real Ventures has dedicated itself to building the Canadian startup ecosystem on the belief that people, not money, build game-changing companies. Real Ventures provides stage-specific guidance, mentorship, and access to networks and resources to fast-track founders’ personal and company growth. Real Ventures manages $325 million across five funds and its portfolio of 60+ high-growth tech companies is currently valued at over $15 billion. http://www.realventures.com.

Media Contact:

info@nordquantique.ca

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Recruiting Costs, Appeal of Remote Work, Mobile Apply Rates Continue to Soar


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“The global pandemic’s profound effect on the labor market resonates throughout the data found in this year’s benchmark report. It’s clear that it has been a rocky period for recruiting and hiring,” said Heather Salerno, chief marketing officer at Appcast.

Appcast, the global leader in programmatic recruitment advertising technology and services, today unveiled the findings of its sixth annual “Recruitment Marketing Benchmark Report.” The report examines 2021 job ad data – 165 million job ad clicks and 8 million applies – from nearly 1,200 U.S. employers, uncovering how industry and job function, geography and market, job ad content and timing impact recruitment advertising outcomes. This year’s report also explores recruitment marketing performance with attention to labor market data, which Appcast refers to as – “Recruitonomics,” in addition to a first-of-its-kind look at cost per hire (CPH) insights.

Cost Per Application Skyrockets

2021 was one of the most challenging years for recruiters in recent history due to a perfect storm of fierce competition for talent paired with a pandemic-induced mismatch in labor supply, and these trends look set to continue. The impact of these dynamics is evident in these sharp spikes to recruitment marketing costs:


  • Cost per application (CPA) rose by 43% in 2021 compared to 2020.
  • Cost per click (CPC) on job applications rose by 54% in 2021, another key indicator of high recruiting costs.
  • By comparison, CPC rose by just 11% in 2020.

Overwhelming demand for workers across all industries left job seekers with a wealth of options, allowing people to be more selective. Additionally, many remained concerned about COVID risks resulting in a slow rebound in worker participation – something the labor market continues to grapple with.

Data Confirms Strong Demand for Remote Work

The report found that including “remote work” or “work from home (WFH)” in job ads resulted in a higher apply rate and lower CPA. Findings showed that the median CPA dropped from $23.29 to $20.16 when the job ad mentioned remote work, a 13% reduction in costs. Furthermore, when WFH options were mentioned in a job ad, the apply rate improved by 12%. These findings reveal a significant opportunity to reach and attract a broader pool of talent and reduce recruitment advertising costs with job roles that can be performed remotely.

Report Includes Initial Cost Per Hire Data

For the first time, this year’s benchmark report includes an initial analysis of cost per hire (CPH) data. A key metric for assessing recruitment advertising performance, CPH data empowers organizations to bolster job advertising performance by allowing organizations to optimize results to the event that matters most – a hire. Specifically, the initial CPH data analyzed by Appcast revealed that no single hiring source – i.e., job board, website or social media channel – performed best for open positions across all industries. Instead, Appcast found that each hiring source delivered the lowest CPH for at least one job function, and each demonstrated weaknesses. These variations in the performance of various hiring sources emphasize the need for employers to diversify sources and ensure that down-funnel data is at the heart of recruitment advertising decisions.

Pandemic Proves Significant Influence on Apply Rate by Job Function

Out of 24 job functions analyzed, all but six job functions saw a decline in apply rates. Job functions with the sharpest decline in apply rates aligned with industries where concerns over COVID risks and working conditions had the greatest impact on labor shortages.

  • The food service industry saw the most notable decline in apply rates, down 2.67%.
  • Customer service (down 1.64%), healthcare (down 0.96%) and human resources (down 0.94%) were other industries that experienced the greatest drop in apply rates.
  • Manufacturing jobs fared the best, with apply rates increasing by 3.61%.

“Manufacturing jobs are, on average, good jobs. The typical pay is higher than in many industries, while the education requirement is typically a high school diploma, so there are usually few openings in manufacturing,” said Andrew Flowers, labor economist at Appcast. “But the pandemic caused consumer habits to change, especially spending on manufactured goods. As a result, job openings in manufacturing soared. In fact, manufacturing is the industry with the highest increase in job openings compared to Feb. 2020 (pre-pandemic), up more than double.

Mobile Job Applications Continue Upward Trend

According to the report, 67.24% of job applications were completed on mobile devices in 2021, demonstrating a continued shift in job seekers’ preferences to apply for jobs in the same manner they would shop online.

  • Mobile apply rates increased across the board, but were especially significant in several sectors: 86.4% of applies for gig-type jobs (i.e. delivery drivers, ride sharing apps, etc) were done on a mobile device. Other top industries for mobile job applications include manufacturing (78.1%), hospitality (76.9%), transportation (76.5%), warehousing and logistics (76.5%) and food service (73.5%).
  • In 2019, only 50.99% of job applications were completed on a mobile device.
  • Mobile applies surpassed desktop applies for the first time in 2020.
  • From 2020 to 2021, there was a 13.8% decrease in desktop apply rates.

While the predominantly desk-driven technology and legal jobs ranked lowest for percentage of mobile applications, these job functions still saw significant increases in mobile applies. For comparison, in 2021, 32.1% of technology job applications were completed on a mobile device, and that same share was only 22% in 2020.

Overcoming Recruitment Challenges

The report also highlights actionable steps talent acquisition teams can take to improve recruitment efforts in a tight labor market.

  • Adopt a mobile-friendly application process; Appcast recommends applying for your open jobs via mobile device yourself, taking into account time to complete and friction points.
  • If remote or work from home is an option with your roles, emphasize this in your job ads.
  • Understand your market. The data in Appcast’s report includes benchmarks and insights for specific geographical locations and job functions so you can effectively compete for talent in those domains.
  • Optimize job ad content. The report contains valuable information on improving a job ad’s success including length of job title, best practices for including benefits and optimal timing for posting job ads.

“The global pandemic’s profound effect on the labor market resonates throughout the data found in this year’s benchmark report. It’s clear that it has been a rocky period for recruiting and hiring,” said Heather Salerno, chief marketing officer at Appcast. “Through this report, we aim to provide hiring organizations with a deeper understanding of the current labor market and arm TA leaders with valuable data and insights to achieve their recruitment goals and rise above this difficult labor market.”

To download the 2022 “Recruitment Marketing Benchmark Report,” visit

https://info.appcast.io/whitepaper/2022-recruitment-marketing-benchmark-report-pr

About Appcast

Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers, Appcast’s technology and services manage over half a billion dollars in job advertising annually on behalf of more than 1,500 clients. Headquartered in Lebanon, N.H. with offices in Boston, Mass., New Brunswick, Canada and Minsk, Belarus, Appcast is a subsidiary of StepStone, one of the world’s largest job classified businesses. To learn more, visit https://www.appcast.io/ and follow on Twitter @appcast_io.

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Active/Inactive Company AI Agent Further Enhances the QuantaVerse AML Compliance Platform


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AML RightSource (“AMLRS”), the leading provider of Anti-Money Laundering (“AML”), Know Your Customer (“KYC”), and Bank Secrecy Act (“BSA”) compliance solutions, has added an Active/Inactive AI Agent to its QuantaVerse Platform. This capability adds another way that the solution evaluates AML risk related to financial transactions and the entities involved with them. This function further extends the QuantaVerse Platform’s position as the industry’s most complete AML compliance technology platform. 

 

The new Active/Inactive AI Agent automatically checks with various data sources to confirm an accurate jurisdiction and assess if the entity has an active, inactive, or some other registration status. An active registry requires that the entity is keeping up with registry obligations including paying fees in their jurisdiction. For example, in the U.S. that could be a corporate registration in the state where the company is headquartered. When analyzing a transaction-triggered evaluation, related counterparties, which are not as well known to a focal entity’s bank, are also checked for active/inactive status. 

 

Any entity that is transacting business but has an inactive registry is taken into consideration by the platform. When status is questionable, risk scores will be increased and the issue will be called out to investigators in QuantaVerse Financial Crime Investigation Reports (FCIRs). This concern is reflected in the overall reputation risk score, is called out in the key risk table, and gets considered by the QuantaVerse decision engine with all other reputation agents. If a counterparty is found to be inactive, the risk is associated with the counterparty. Counterparty risk also impacts the risk score of the associated focal entity.  

 

“Without this solution, investigators must manually search various databases to confirm registration status. This, along with all the other tasks required during an investigation, increases complexity and unnecessarily wastes the time of investigators,” notes David McLaughlin, SVP Head of Technical Integration, AML RightSource. “The time required to examine these details using traditional methods means focal entities and very active counterparties might get checked, but less involved counterparties go without scrutiny. It’s yet another manual process we can automate; one which may not get done because it’s too far removed from the primary investigation process.” 

 

This new agent also speeds up the high-risk entity review (HRER) process, which typically requires a lot of human intelligence. Automating the process of checking whether or not a company is actively registered in its jurisdiction saves significant time and effort by handing investigators a more complete customer risk analysis. 

  “Without an automated tool looking at whether or not a company is actively registered in its jurisdiction, many financial institutions would only uncover the information through periodic due diligence, which may happen only once every two years or more,” confirms McLaughlin. “Only if a transaction is alerted might an investigator do this research. And rarely would an investigator do this for every counterparty associated with an alerted identity.” 

 

The new Active/Inactive AI Agent expands the portfolio of reputation-based agents in the QuantaVerse Financial Crime Platform that handle the time-consuming and manual tasks that otherwise fall to human investigators. It complements the portfolio of agents that look at a broad set of potential risk-bearing characteristics and make the QuantaVerse Platform the industry’s most comprehensive. This agent also complements what the QuantaVerse system already does to understand the transaction behaviors of entities. Examples of other activity captured, evaluated, and considered by the QuantaVerse platform include identifying dormant transacting accounts, numerous financial crime transaction typologies, and accurate Volume & Value (V&V) analysis. 

 

This function leverages corporate registration data that QuantaVerse has introduced as a data source included in its platform. QuantaVerse’s new AI agent connects with the data source’s API, checks the name and jurisdiction of the entity, and pulls all the available records on the individuals or companies.  

 

The QuantaVerse Platform cuts compliance costs and lowers risk by automating every phase of the AML process. The Platform uses AI and machine learning to reduce false positives and automate investigations. The QuantaVerse Platform is proven to help regulated entities become meaningfully more efficient with their AML investigations and effective in reducing risk by identifying financial crime missed by legacy systems and processes. To learn more, please visit: http://www.quantaverse.net. 

About AML RightSource, LLC 

 

AML RightSource is the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. AMLRS provides custom solutions to financial institutions, FinTechs, money service businesses, and corporations. Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, AML RightSource assists clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs. We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Our global staff of more than 3,000 highly trained analysts and subject matter experts is the industry’s largest group of full-time compliance professionals. AML RightSource is headquartered in Cleveland, Ohio. For more information, visit: http://www.amlrightsource.com.

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transcosmos opens a new center in Neijiang City, Sichuan Province, its first operations center in the southwest region of China


Signing ceremony on January 13

Signing ceremony on January 13

transcosmos launched “Neijiang Center,” which opened in the Dongxing District, Neijiang City, with 300 workstations and will gradually expand in size up to 1,000 workstations in five years.

transcosmos inc. is proud to announce that Shanghai transcosmos Marketing Services Co., Ltd. (Headquarters: Shanghai, China; CEO: Eijiro Yamashita; transcosmos China), its wholly-owned subsidiary, held a signing ceremony on January 13, 2022, to mark the opening of its new operations center in Neijiang city with the People’s Government of Dongxing District, Neijiang city, Sichuan province, China. As the company’s first operations center in the southwest region of China, the center will offer cost competitive contact center services with the power of digital.

At the ceremony, which was held online to prevent the spread of Covid-19, Mr. Xu Rongbin, member of the Standing Committee of Dongxin District Committee, and Executive Deputy District Head of Dongxing District, Neijiang City (Right) and Mr.Toshiya Okada, General Manager of transcosmos China (Left) signed the agreement.

A key transport hub in the southwest of China, Neijiang City is situated at the heart of the Chengdu-Chongqing Economic Circle in the southeastern area of Sichuan Province, the province known as the Country of Heaven with a population of 83.67 million. In order to boost regional development initiatives, the city proactively invites companies in the BPO/IT industries. transcosmos launched “Neijiang Center,” which opened in the Dongxing District, Neijiang City, with 300 workstations and will gradually expand in size up to 1,000 workstations in five years.

Mr. Kang Houlin, secretary of the Standing Committee of Dongxing District Committee, Neijiang City said at the signing ceremony: “transcosmos is a world-renowned BPO service provider, highly regarded for its contact centers, digital marketing and BPO services. We are confident that the opening of transcosmos China’s Neijiang Center in Dongxing District, in the southwest region of China will be beneficial for the district in growing, innovating and advancing the BPO industry.”

Mr. Toshiya Okada, General Manager of transcosmos China expressed his gratitude to the government officials and commented: “We, transcosmos, have been striving to help our clients enhance their competitive strengths with our high-quality, high-added value BPO services. We have decided to enter the Dongxing District, Neijiang City, because we fully recognize the business environment there, its potential to attract talented people as well as governmental supportive policies that the city and the district offer. Going forward, we will implement new technologies including data analytics and AI, fully unleash the power of local talent and cost advantages, and ultimately offer highly cost-effective contact center services. At the same time, we will create and provide young people in the local communities with various employment opportunities, and develop more talent.”

Mr. Bi Sheng, Vice Mayor of Neijiang City said: “Today, we held an online signing ceremony, commemorating the construction project of transcosmos China’s first operations center in the southwest region of China. This is a whole new approach to hold a signing ceremony, going beyond time and space, and marks the starting point for our collaboration. On behalf of Neijiang government, I would like to extend my warmest congratulations to you all for a successful project kickoff. We strongly believe that transcosmos Group’s sharp insight into market opportunities and its entry into Neijiang City will spur significant growth for transcosmos, as well as instill renewed vigor and stimulate momentum in the city, thereby promoting the advancement of the city’s outsourcing industry.”


Founded: January 2022

Workstations: 300 (phase 1), to be expanded up to 1,000

Location: Software and Information Technology Service Outsourcing Industrial Park, Neijiang City, Sichuan Province

Services: Digital contact center services including Inbound and outbound calls, online chat

As of now, services are offered from a temporal center facility, and these will be relocated to the Neijiang Center once construction is completed. With the opening of the new center in collaboration with the regional government, transcosmos will provide a range of contact center solutions to many more clients.

  • transcosmos history in China


transcosmos entered the Chinese market and launched its offshore services business in 1995. In 2006, the company opened its first call center in Shanghai ad started to provide call center services for the Chinese market. Today, transcosmos has its bases and subsidiaries across 22 cities in China including Shanghai, Beijing, Tianjin, Hefei, Xi’an, Changsha, Wuhan, Suzhou, Neijiang, Taipei and more. The company offers extensive services such as business outsourcing including contact centers, e-commerce one-stop, digital marketing and system development for both Chinese and global brands.

*transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.

*Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.

transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost optimization through our 173 bases across 30 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 48 countries/regions around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment. Visit us here https://www.trans-cosmos.co.jp/english/

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Telehealth Platform Announces Expansion of “Boots on the Ground Plan” Throughout Southern United States


Epiq MD Coverage Map

The Southeastern portion of the U.S. has also been found to have the least accessible mental health.

Epiq MD, Inc., the convergence of primary care, mental health, preventative, and wellness programs through an online healthcare platform, announces the expansion of its innovative Ambassador Program throughout a total of 15 U.S. states. The Ambassador Program, first announced in November of 2021, aims to combine community, entrepreneurship, and technology, in order to bring healthcare solutions to the 80 plus million uninsured and underinsured, hardworking U.S. residents who have been left behind by ever-increasing insurance and medical costs. Epiq MD is of the belief that this expansion will create community leaders capable of taking the reins of healthcare into their own hands and bring a reliable healthcare platform to the uninsured and underinsured people of their communities.

With this expansion, Epiq MD services and its Ambassador Program are now available in these fifteen (15) states: Alabama, Alaska, Arkansas, Arizona, Colorado, Florida, Georgia, Illinois, Louisiana, Mississippi, Nevada, New Mexico, Oklahoma, Texas & Utah.

When asked what made these states so important, Epiq MD CEO, Alejandro Rodriguez responded, “when creating our plan of action, searching for the highest uninsured states in the U.S. did not only play a factor, but was the driving force behind our ideology. Seven of the fifteen states we are currently in rank in the top ten most uninsured states in the country and considering nearly all of them reside in the South, it made our selections a bit personal for us. The Southeastern portion of the U.S. has also been found to have the least accessible mental health resources in the entire country. Being based in Texas, the state ranked first on the uninsured list and second to last in access to mental health providers, we have seen and experienced firsthand the hardships faced because of lack of coverage and lack of mental health priority. Texas and our neighboring states can no longer put health, wellness, and mental health on the back burner. It’s time for a change and we hope we can simply do our part in fostering that change.”

The Ambassador Program has been labeled as the next step in Epiq MD’s vision towards, ‘fixing a broken system’. Epiq MD Director of Sales, Michael Ladner stated, “62% of Americans want to make the dream of owning their very own business a reality and in today’s day and age there is no better plan of action then the at home business. We believe our Ambassador Program meets the criteria potential entrepreneurs are looking for and we couldn’t be more excited to get our program into their hands. Incoming Ambassadors are going to have the unique opportunity to be the first to touchdown in these new states and bring Epiq MD to millions of working families, individuals, and employers who currently don’t have any other viable options.”

Ambassadors with Epiq MD also have the opportunity to become commercially certified, allowing them to bring Epiq MD to small businesses, commercial organizations and even municipalities. Targeting these employer groups allows Epiq MD to reach the approximate 50% of working individuals who turn down their offered healthcare due to the cost and the millions of individuals who work in low-wage jobs or in certain industries such as the service (bars, hotels and restaurants) or retail sectors. Mr. Ladner continued, “This initiative is going to bring the dream so many millions have of starting a home-based business to life. The Ambassador Program is creating trailblazers and leaders in what we believe is the future of health and wellness.”

For more information on the Ambassador Program, check out the Company reveal released in November here. The Company has also created an informative website featuring a reveal video, an FAQ section and other introductory materials. The Company is making available an abbreviated version of the Ambassador Program’s Brand & Style Book, which Rodriguez states, “will effectively relay both the spirit of and the brass tacks of this organic distribution channel and income opportunity for those that share our passion”. Those interested in pursuing the Ambassador opportunity as an income earning option for their household can also schedule a conference call with a member of our support team by simply emailing us at ambassadorsupport@epiqmd.com.

Get all of the latest news and developments by following Epiq MD on social media outlets: Facebook, Instagram or Linked-In.

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Kintent🇷’s Trust Management Platform Expands to Automate Adherence to Privacy Standards such as GDPR, CCPA, ISO 27701 & SOC 2’s Privacy Principle


Automatically map controls to GDPR, CCPA, ISO 27701 & SOC 2’s privacy criteria in Trust Cloud

Enterprises and SMBs can build a highly trusted and truthful privacy program by taking advantage of Trust Cloud’s built-in test and workflow automation, which includes testing custom controls and policies.

Kintent, the developer of an automated Trust Management Platform, today announces that it has enhanced its Trust Cloud compliance automation application with a new capability called Privacy Essentials to help businesses effortlessly and cost-effectively adhere to the fundamental requirements of GDPR, CCPA, and ISO 27701, as well as full coverage of the SOC 2 Privacy criteria in Trust Cloud. Enterprises and SMBs can build a highly trusted and truthful privacy program by taking advantage of Trust Cloud’s built-in test and workflow automation, which includes testing custom controls and policies.

Through Privacy Essentials, Kintent provides customers a strong foundation to enable privacy regulation adherence for their entire organization. Customers have the option of bringing in their existing security and privacy programs and automating them or auto-generating one from scratch in Trust Cloud. Unlike legacy GRC tools that deliver tedious, check-the-box compliance workflows to manually collect documents and spreadsheets as evidence, Privacy Essentials enables customers to:


  • Implement verifiable data privacy policies and controls that are tested via APIs
  • Continuously validate that they are fulfilling all their data privacy obligations
  • Track, measure, and mitigate risks to customer data
  • Facilitate truthful communication about privacy practices with individuals, business partners, assessors, and regulators

“Building software that complies with privacy regulations and securely handles the sensitive personal information of our customers is extremely important to us,” says Jon Kingsley, Security & Infrastructure Lead at Orbit. “However, many privacy regulations, such as GDPR and CCPA, are nuanced and complex in maintaining ongoing compliance over time. We were in need of a platform that made it easy and straightforward for us to easily manage all our privacy-related trust obligations in one place, without having to create a mountain of documentation to prove adherence. Kintent has excelled in that area, and we’ve gained hours back in critical roles by allowing Kintent to map our existing systems and processes, and auto-generate controls, automated tests, and policies to help us continuously validate our security and privacy goals.”

“At Kintent our mission is to help our customers to effortlessly earn trust with their customers,” says Sravish Sridhar, Founder, and CEO of Kintent. “Given the number of privacy standards that exist today, organizations would have to spend an exorbitant amount of time, money, and resources to adhere to all the different privacy regulations. We believe this burden is unjust. So, we extended Kintent’s Trust Management platform to support organizations who are serious about privacy and want to meet the requirements for GDPR, CCPA, and ISO 27701. Why did we do this? Well, it’s because it’s the right thing to do.”

Adopting Privacy Essentials allows organizations of all sizes to demonstrate adherence to data privacy-related regulations. The privacy controls, policies, and tests can be customized, augmented, and tailored to fit each organization’s unique privacy needs.

To learn more about Kintent’s Privacy Essentials, check us out here: ​​https://www.kintent.com/privacy-essentials/

About Kintent Kintent (https://www.kintent.com) is on a mission to make it effortless to earn trust in every business relationship. Kintent’s Trust Management Platform democratizes every company’s ability to quickly and cost-effectively adopt formal security and privacy programs, measure the accuracy of the program, and confidently share their program with enterprise customers. With Kintent, trust, security, privacy, and compliance become a habit, are simple to understand and implement, and are continuously testable so that your customers can see that you are adhering to all your trust obligations. Kintent is joyfully crafted by a 100% distributed team.

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