AUSTIN, Texas (PRWEB)
March 02, 2022

Knowledge engagement software company Bloomfire announced today that they have released a new no-code Homepage Builder feature in their platform. This feature allows businesses to customize the knowledge and content their users see on their Bloomfire homepage, ensuring users can quickly find the timely, relevant information they need to work efficiently.

The Homepage Builder introduces drag-and-drop building blocks to Bloomfire, making it easy for customers to add, remove, and rearrange different types of content, such as topic-specific feeds, time-sensitive company updates, and banners with quick links to frequently-used pages or sites. This gives companies greater flexibility in how they package and deliver knowledge to their employees or customers–and allows them to curate and spotlight specific contributions or categories in minutes.

“The homepage is the entryway to our customers’ knowledge communities. It’s the first thing users see when they log into Bloomfire, and being able to customize the user experience on this page is a powerful way to capture users’ attention, encourage them to engage with their company’s collective knowledge, and arm them with the information they need to do their best work,” says Julie Sohn, Vice President of Product at Bloomfire. “We’re thrilled to give our customers a new, dynamic way to package and deliver knowledge to best meet their organization’s needs.”

Bloomfire customers who previewed the Homepage Builder are already thinking about ways they can strategically use it to improve knowledge delivery. “The Homepage Builder is easy to use and allows us to personalize and customize the content seen by our various audiences,” says Michelle Craig, Business Information Consultant at Anthem.

The Homepage Builder allows users to add up to ten widgets to their organization’s Bloomfire homepage. Widgets can include HTML blocks, content feeds (based on criteria such as contributor, category, or keyword), or specific curated contributions. Users can add and remove widgets, rearrange their order, and choose to display them as full- or half-width using a drag-and-drop editor.

All Bloomfire customers now have access to the Homepage Builder in their knowledge communities. Prospective customers who are interested in learning more about the Homepage Builder can schedule a demo here: https://bloomfire.com/demo-bloomfire/

About Bloomfire

Bloomfire is a knowledge engagement software company that enables and empowers teams to tap into their organization’s collective intelligence. Bloomfire gives organizations one centralized, searchable place to collect, find, and democratize knowledge and insights. Its purpose-built knowledge solution makes it simple for brands like Jackson Hewitt, Conagra, PennyMac, and Lubrizol to find, contribute to, and manage company knowledge so that employees have the information they need to do their jobs. For more information or to schedule a demo, visit http://www.bloomfire.com.

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SCHAUMBURG, Ill. (PRWEB)
March 01, 2022

Prescient Solutions, IT engineering and managed IT services provider, welcomes Aurora Bautz as the new Regional Sales Manager. In her new role, Bautz will be reaching out to business owners and IT professionals to help them improve efficiencies, reduce risk, and contain cost.

As an experienced sales and IT professional, Aurora has a successful history and focus on delivering value as a knowledgeable trusted advisor with skills in Sales, Pricing Strategy, Team Building, Professional Services, and Generating Customized Solutions.

“We are thrilled to have Aurora join the Prescient Solutions team and continue to expand our business into Wisconsin and throughout the Midwest,” said Matt Szeghy, VP of Sales at Prescient Solutions. “As a new member of the Prescient Solutions team, she will lead new revenue growth for Prescient Solutions’ products and services in the sales territory of Wisconsin.”

Prior to joining Prescient Solutions, Aurora had a solid track record of partnering with small to mid-sized businesses to provide outsourced, custom solutions in the areas of managed and cloud-based services, security and other business-critical IT solutions. She brings relationships and several years of industry experience to Prescient.

“It’s an exciting time to be joining a team of experienced and professional IT service providers,” said Bautz. “With a strong leadership team and cohesive and talented service support team, I am confident that together we will grow the Wisconsin market.”

About Prescient Solutions

Prescient Solutions is a Chicago-based Managed IT Services Provider that provides onsite, remote, and cloud- based services to small, mid-sized and global organizations, as well as government entities. For over 25 years, its expert team has advised organizations on best practices in IT and cybersecurity, and guides executives in IT decision making and implementation across all systems and networks. For more information call 888-343-6040, or visit http://www.prescientsolutions.com.

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TORONTO (PRWEB)
February 25, 2022

Influitive Corporation, the leading provider of engagement software for customer advocacy and online communities, has released its 2022 State of Customer Marketing Report. Influitive surveyed over 200 customer marketers across 17 countries in November 2021 to understand the key values and quantitative impact of customer marketing programs.

Customer marketing has hit the mainstream, with 98% of executives rating customer marketing as either very important or important to the overall success of their organization. Ninety-two percent of responding companies said their 2022 customer marketing budgets have grown or remained solid, up 9% from 2020.

Moreover, customer marketers using Influitive are seeing significant gains over their industry peers. For example, 67% of Influitive customers (versus 50% of non-Influitive customers) reported having revenue gains over the past year due to their customer marketing efforts, and 79% of Influitive customers (versus 66% of non-Influitive customers) are either satisfied or very satisfied with their customer marketing efforts.

“Over the last five years, customer marketing, advocacy and online community continue to see phenomenal growth, adoption and business impact as organizations adjust to a buyer-driven, customer-centric world,” said Dan Cote, Chief Marketing Officer at Influitive. “We’re also proud that Influitive customers stand tall among their industry peers in the ways they’ve grown their budgets, advocate pool, and have been able to tie their customer engagement efforts to significant revenue gains.”

Other key findings from the report include:

• 93% of executives considered customer marketing very important or important to their company’s selling efforts.
• 92% of respondents said their customer marketing budgets are growing or solid.
• 85% of respondents have a customer advocacy program, while 82% have an online customer community.

For further analysis and more detailed findings, download the 2022 State of Customer Marketing Report.

About Influitive

Influitive works with forward-thinking marketers and digital businesses who want a better way to engage customers and mobilize advocates to increase referrals, references, reviews, case studies, and more. Our easy-to-use SaaS platform combines industry-leading customer advocacy tools, expert services, and training with intelligent automation, gamification, and personalization features that drive extreme engagement and customer growth at scale. Global brands such as Cisco, IBM, HPE, SoFi, and Mountain Dew rely upon Influitive to help foster collaboration, build trust and deepen relationships with customers for top-line growth and bottom-line profits. Visit influitive.com to learn more.

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TORONTO (PRWEB)
February 24, 2022

Iman Bashir, Founder of AI Powered Copywriter Craftly.AI, has been accepted into Forbes Technology Council, an invitation-only community for world-class CIOs, CTOs, and technology executives.

Iman Bashir was vetted and selected by a review committee based on the depth and diversity of her experience. Criteria for acceptance include a track record of successfully impacting business growth metrics, as well as personal and professional achievements and honors.

“We are honored to welcome Iman into the community,” said Scott Gerber, founder of Forbes Councils, the collective that includes Forbes Technology Council. “Our mission with Forbes Councils is to bring together proven leaders from every industry, creating a curated, social capital-driven network that helps every member grow professionally and make an even greater impact on the business world.”

As an accepted member of the Council, Iman has access to a variety of exclusive opportunities designed to help her reach peak professional influence. She will connect and collaborate with other respected local leaders in a private forum. Iman will also be invited to work with a professional editorial team to share her expert insights in original business articles on Forbes.com, and to contribute to published Q&A panels alongside other experts.

“My unquenchable thirst for entrepreneurship has taken me through both failures and successes in which my mentor’s roles were invaluable, giving me no greater pleasure than that of empowering others to reach their ultimate potential. I am so honored to be given a platform such as the Forbes Council, a prestigious network that I have turned to time and time again for guidance, to contribute and share my journey with,” Iman explains.

ABOUT FORBES COUNCILS

Forbes Councils is a collective of invitation-only communities created in partnership with Forbes and the expert community builders who founded Young Entrepreneur Council (YEC). In Forbes Councils, exceptional business owners and leaders come together with the people and resources that can help them thrive.

To learn more about Forbes Councils, visit forbescouncils.com.

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HILLIARD, Ohio (PRWEB)
February 24, 2022

Micro Center (microcenter.com), one of the largest computer and consumer electronics retailers in the United States, offers its new customers a $50 coupon on select top-of-the-line CPUs from AMD and Intel. The new customer exclusive coupon is available to in-store customers only while supplies last.

The exclusive new customer $50 off coupon can be used to save on already slashed prices for the AMD Ryzen 5 5600X and AMD Ryzen 7 5800X, which currently retail at $239.99 and $299.99, respectively. In addition, the coupon can lower the price on Intel Core i7-12700K and Intel Core i9-12900K Alder Lake CPUs, which currently retail at $349.99 and $499.99, respectively.

“We can’t wait to welcome new customers to the Micro Center family! Come in and see our large inventory of PC parts, meet our tech experts, and build your dream PC,” says Warren Beneson, Chief Merchandising Officer of Micro Center. “Saving an extra $50 on the top CPUs, including AMD’s Ryzen series and Intel’s Alder Lake CPUs is very beneficial for a PC builder.”

How Does It Work?

New customers must sign up using their full name, email address, and phone number here. Customers will receive a coupon by text message. This promotion can only be redeemed on select CPUs available at Micro Center stores, and not available for online orders. The coupon is limited to one per customer. The coupon cannot be used with other coupons. No coupons are available at the store. The coupon is not redeemable for cash. The coupon is only valid for the following SKUs while supplies last:

(195073) AMD Ryzen 5 5600X Vermeer 3.7GHz 6-Core AM4 Boxed Processor – Wraith Stealth Cooler Included

(195081) AMD Ryzen 7 5800X Vermeer 3.8GHz 8-Core AM4 Boxed Processor – Heatsink Not Included

(326652) Intel Core i7-12700K Alder Lake 3.6GHz Twelve-Core LGA 1700 Boxed Processor – Heatsink Not Included

(326694) Intel Core i9-12900K Alder Lake 3.2GHz Sixteen-Core LGA 1700 Boxed Processor – Heatsink Not Included

About Micro Center

Micro Center operates twenty-five large computer and consumer electronics stores in major markets nationwide. Founded in 1979 in Columbus, Micro Center is designed to satisfy the dedicated computer and consumer electronics user. Uniquely focused on computers and related products, Micro Center offers more computers and related items (more than 30,000 items in stock) than any other retailer. Micro Center is passionate about offering a high level of customer service and pioneered 18-minute in-store pickup for online orders starting in 2009. Consumers can visit Micro Center’s 25 stores from coast-to-coast or microcenter.com for thousands of computer-related items, electronics, and other technology products.

Micro Center stores are located in:

Atlanta (2), Baltimore, Boston, Chicago (2), Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Houston, Kansas City, Los Angeles, Minneapolis, New York (5), Philadelphia, St. Louis, and Washington, D.C. (2).

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DALLAS (PRWEB)
February 22, 2022

ID90 Travel, a global technology leader that is reinventing non-revenue travel for airline employees, released a study on airline employee travel revealing that upgrades to the technology underlying non-rev travel is a key to improving airline employees’ job satisfaction, reducing waste and inefficiency, and lifting profitability at the carriers.

The survey of close to 1,500 associates at more than two dozen airlines around the world comes at a time when carriers are wrestling with challenges that include high staff turnover, general labor shortages and an overburdened flight system that has struggled to maintain guest and employee satisfaction in an era of frequent cancellations and flight disruptions.

“The results of the research are clear. In 2022, airline employees don’t want to have to call their carriers’ reservations centers or use clumsy booking systems to list or book their flights – they want to do this via a mobile app or online, just as consumers do. Improving the underlying technology that powers airline employee digital travel tools is how airlines achieve this,” said Henry Harteveldt, President and Travel Industry Analyst at San Francisco, CA-based Atmosphere Research Group, “This can help airlines improve employee job satisfaction and loyalty and also enable carriers to lower their costs at a time of surging fuel prices and uncertain passenger demand.”

Why Non-Rev Travel Matters

The number of air transportation job openings and shortage of workers in the U.S. is staggering, and it is profoundly impacting the consumer experience.

Alongside the challenges of an increasingly difficult environment for assisting and managing passengers, the pressure on airlines to retain and incentivize personnel is enormous. And the connection between happy, well-trained airline personnel and the satisfaction of the traveling public is undeniable.

The ID90 Travel report demonstrates that the ability to travel free or at a low cost – “non-rev” travel – is a major incentive for airline employees to pursue careers in air travel, and remain with the carriers for the long-term.

With more than 2.5 million people currently employed by airlines globally, booking millions of non-rev tickets annually, the technology systems that manage the process are critical.

Currently, they are falling short.

Regaining the Innovation Edge

Mike Stacy, CEO of ID90 Travel, said, “The data demonstrates a significant disjunction between the value placed on non-rev travel by millions of airline employee travelers, and the ability of airline carriers to deliver it well. Today, airline employees are forced to use outdated, cumbersome technology and poorly designed websites and apps to book non-rev trips, and cannot easily purchase employee discounted hotels, rental cars and cruises in one place. They also experience long waiting times for travel assistance and are impacted negatively by the lack of automation and difficulty allocating positive-space seats. At a time when airline employees enjoy the delivery of goods and services in other parts of their lives via low-friction providers such as Amazon, Netflix and Uber, the reality that they must book personal travel like we did in the 1990s – sometimes, even less efficiently – is a huge disappointment for them.”

He concluded, “It is a big financial problem for airlines, too. The total cost of a non-rev booking can be as high as $15.00, which includes the cost of reservation agent time, the cost of staff travel time required to complete the booking using inefficient technology, and IT costs required to maintain the technology well. More importantly, the impact of old technology on employee morale and satisfaction is tremendous. Newer technology for managing the process is available and it’s increasingly being implemented by carriers around the world. It has the potential to produce a complete reinvention of the way airline associates search, book and track non-revenue travel, including substantial cost savings and waste reductions for airlines.”

Key findings from the report include:

• 
  Staff travel is one of the most important privileges available to airline employees, with 92 percent of respondents making use of these tools to plan personal or leisure trips and 56 percent of respondents intending to travel more in 2022 than they did in 2019.
• Two-thirds of respondents indicated that it was “somewhat/very important” for them to have access to an in-house personal travel tool allowing them to book hotels, cruises, and more using special, unpublished discount rates offered by travel suppliers to airline employees.
• Staff travel is used for a variety of reasons, with 28 percent of respondents using travel privileges for business travel.
• Customer service is in need of improvement across the industry. Asked to score the customer service they receive from their airlines’ staff travel channels, airline employees responded with an anemic score of 5.23 out of seven possible points.
• Key functionality is missing from staff travel options, with fewer than half of respondents (48 percent) able to request staff travel refunds online, and just 29 percent of respondents able to correct errors in existing flight listings.
• Tapping into friends and family travel perks creates an undue burden for airline employees due to a lack of automation in the enrollment and listing, booking and trip management processes.

This represents a significant opportunity for airlines to improve efficiency, lower costs, and potentially improve employee job satisfaction.

For more information on ID90 Travel and innovation in the non-rev travel space, visit https://www.id90travel.com. To learn more about Atmosphere Research Group, visit. https://atmosphereresearch.com.

About ID90 Travel

ID90 Travel is a Dallas-based technology leader that is reinventing the way airlines manage employee non-revenue travel, improving the travel experience, and reducing costs. The world’s airlines employ roughly 11.3 million people, accounting for millions of non-revenue trips booked each year. ID90 Travel’s proprietary, one-stop SaaS platform automates and reduces costs associated with airline employee travel programs, resulting in significant cost savings for the airlines and a richer, more frictionless experience for travelers. With offices in Dallas and Argentina, ID90 Travel’s clients include some of the largest carriers in the world, including United Airlines, Hawaiian Airlines, Frontier Airlines, Alaska Airlines, Spirit, Czech Airlines and Aeroflot, to name a few. For more information, visit http://www.ID90travel.com.

About Atmosphere Research

San Francisco, CA-based Atmosphere Research Group is an independent, objective, and unbiased strategic marketing research and advisory firm serving the global travel industry. Since its start in September 2011, Atmosphere Research has emerged as a source of unexpected, trustworthy, and forward-thinking strategic insights into traveler behaviors and attitudes, travel industry commercial topics, and travel industry technology trends. Atmosphere conducts consumer and industry research worldwide, and works with travel suppliers and intermediaries, technology firms, and financial and investment groups globally. For more information, please visit AtmosphereResearch.com or email info@atmosphereresearch.com.