Category Archives: Technology: Electronics

Technology is changing daily, keep up to date with the latest Press Releases.

Conviva Partners With VISUA To Integrate Visual-AI Technology In Its Leading Insights Platform


Visual-AI makes the process of pitching, executing, and reporting on branded campaigns easier than ever before… VISUA’s leading logo detection capabilities will allow us to accelerate client branded reporting insights and expand sponsorship opportunities.

Visual-AI leader, VISUA, is delighted to announce that Conviva has enhanced its streaming insights platform to deliver visual insights powered by VISUA’s market-leading Visual-AI technologies.

Since 2016 VISUA has led in driving the adoption of computer vision in key business sectors with its suite of Visual-AI technologies. From Logo Detection and Visual Search, to Text Detection, Object & Scene Detection, and Holographic Authentication. These technologies enable powerful visual analysis for applications as varied as brand monitoring, ad monitoring, visual content moderation, brand protection (counterfeit detection, copyright & trademark protection, and product authentication), phishing detection, and digital piracy monitoring, through VISUA’s cloud API, on-premise and on-device offering.

Conviva has a long heritage in offering solutions for online video optimization and online video analytics. Conviva pioneered and continues to define the standards for end-to-end streaming media intelligence. Built for streaming video, the Conviva platform enables you to understand and act on video and social insights for every stream across every screen, every second.

Conviva’s platform already provides comprehensive social media performance data, and now, with the addition of VISUA’s Visual-AI technology, Conviva’s client base can extract brand impression data across their social campaigns, helping them to provide deeper insights to sponsors.

Following extensive research of various solutions, Conviva chose VISUA’s technology suite to deliver this service. Commenting on this decision, Nick Cicero, Vice President Strategy of Conviva said:

“Visual-AI makes the process of pitching, executing, and reporting on branded campaigns easier than ever before. Conviva is delighted to partner with VISUA because their technology delivered the highest level of accuracy and because of their commitment to working directly with us to continue to innovate in this space. VISUA’s leading logo detection capabilities will allow us to accelerate client branded reporting insights and expand sponsorship opportunities.”

Declan McGonigle, VP of VISUA adds:

“The continued growth in streaming media has driven a desire to gain ever deeper insights from their content and VISUA’s technology continues to be the proven best-fit solution to meet those needs. But we also see that partners look for more than just a faceless tech company. So, we’re delighted to partner with Conviva to meet their immediate computer vision needs and to continue to work with them as they continue to deliver platform innovations.”

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About VISUA

VISUA boasts best-in-class Visual-AI that powers the world’s leading brand protection, authentication and monitoring platforms. VISUA delivers technologies such as logo/mark detection, text detection, object & scene detection and visual search, that are used by world leading companies for applications as varied as counterfeit product detection, product authentication, brand monitoring, trademark & copyright compliance, ad monitoring and phishing detection. Its Visual-AI technology is proven to deliver the highest precision with instant learning, at unlimited scale, and is adaptable for any use case. VISUA believes in People-First AI, they see a world where Visual-AI will lift humanity out of the mundane, empowering a society that focuses more on creativity and collaboration and less on binary tasks, and empowering services and solutions that humans alone simply can’t deliver.

For media inquiries please contact:

Franco De Bonis

Marketing Director

mailto:press@visua.com

About Conviva

Conviva helps streaming businesses act within seconds of observation to grow their business ahead of competition. Conviva’s Continuous Measurement Analytics platform provides comprehensive, continuous, census-level measurement through real-time, server side sessionization at scale. Using just a single sensor and a single pipeline, our 58 patent platform enables marketers, advertisers, tech ops, engineering and customer care teams to acquire, engage, monetize and retain their audiences. Conviva is dedicated to supporting brands like DAZN, Disney+, Hulu, Paramount+, Peacock, Sky, Sling TV, TED and WarnerMedia as they unlock the incredible opportunity in streaming media. Today our platform processes nearly 3 trillion streaming data events daily, supporting more than 500 million unique viewers watching 200 billion streams per year across 4 billion applications streaming on devices. Conviva ensures digital businesses of all sizes can stream better—every stream, every screen, every second.

For media inquiries please contact:

pr@conviva.com

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Thrio Awarded CUSTOMER Magazine 2022 CRM Excellence Award


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Thrio has demonstrated to the editors of CUSTOMER magazine that Thrio’s CCaaS Platform improved the processes of their clients’ businesses by streamlining and facilitating the flow of information – Rich Tehrani, CEO, TMC

Thrio announced today that TMC, a global, integrated media company, has named Thrio CCaaS Platform as a recipient of a 2022 CRM Excellence Award, presented by CUSTOMER magazine.

“We are truly honored to be recognized by CUSTOMER magazine with such a prestigious and validating award,” said Lance Fried, CMO of Thrio. “Our market momentum and traction are directly attributed to our ability to rapidly enable enterprises of all sizes to be at the center of the conversation and meet customers on their terms,” continued Fried.

“The CRM Excellence Award honors Thrio for being a true CRM partner to its customers and clients,” said Rich Tehrani, TMC’s CEO and Group Editor-in-Chief. “Thrio has demonstrated to the editors of CUSTOMER magazine that Thrio’s CCaaS Platform improved the processes of their clients’ businesses by streamlining and facilitating the flow of information,” added Tehrani.

Based on hard data, the CRM Excellence Awards rely on facts and statistics demonstrating the improvements that the winner’s product has made in a client’s business. Winners were chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer.

About Thrio, Inc.

For businesses who want to meet customers on their terms, the solution lives within Thrio. Our flexible, scalable AI-powered contact center platform paves the way for friction-free sales and service. Powerful automations make agents’ jobs easier and quicker, with more personalized service for every customer. Thrio helps enterprises stay at the heart of the right conversations and the right experiences, every time.

To learn more, please visit Thrio.com

About CUSTOMER

Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.

Thrio Contact:

Lance Fried

Chief Marketing Officer

858-248-0098

mailto:Lance.Fried@Thrio.com

TMC Contact:

Michelle Connolly

Marketing Manager

203-852-6800, ext. 170

mailto:mconnolly@tmcnet.com

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Titaniam Announces Federal Information Processing Standard 140-2 Security Certification


This NIST FIPS 140-2 certification for encryption-in-use sets us apart in the selection process and gives us a significant advantage over other solutions within the data security space.

Titaniam, Inc., the industry’s most advanced data protection and ransomware immunity platform, announced today it has been awarded a Federal Information Processing Standard 140-2 (FIPS 140-2) security certification from the National Institute of Standards and Technology (NIST). FIPS 140-2 is a computer security standard that specifies the requirements for cryptographic modules used within a security system to protect sensitive information.

“The NIST FIPS 140-2 standard is the gold standard in encryption and one that all serious security leaders look for when evaluating solutions options,” said Arti Raman, CEO & Founder of Titaniam. “We are delighted to emerge from the extremely rigorous approval process with a fully certified solution that can be leveraged by regulated enterprises, government agencies, and other security-conscious organizations.”

“Titaniam is the industry’s leading high-performance encryption-in-use platform,” said Howard Doherty, VP of Sales of Titaniam. “This NIST FIPS 140-2 certification for encryption-in-use sets us apart in the selection process and gives us a significant advantage over other solutions within the data security space.”

Titaniam, a data protection solution that can ensure that valuable data will not get compromised, even if attackers break in successfully and leave with it, is the only encryption-in-use solution with NIST certification for all underlying algorithms.

In addition to cutting-edge encryption-in-use, Titaniam differentiates itself by providing functional capabilities equivalent to three other categories of data protection solutions. If an enterprise utilizes Titaniam for encrypted processing and ransomware protection, they also receive tokenization, data masking, or general-purpose encryption within the same package and at no additional cost. In addition to being orders of magnitude faster than its closest competitors and providing greater coverage at a fraction of the cost, Titaniam is one of the most sensible solutions in the CISOs toolbox today.

ABOUT TITANIAM

Titaniam is the market leader in high-performance encryption-in-use that keeps valuable data secure even if the enterprise is breached and its data stolen. With the ability to process data without decryption and release it in nine different private formats, Titaniam is the market’s answer to address ransomware and extortion, insider threats, and data privacy enforcement. In the event of an attack, Titaniam offers auditable evidence that valuable data retained encryption throughout the attack. Titaniam was founded in 2019 and has offices in Silicon Valley and India. Titaniam’s investors include Refinery Ventures, Fusion Fund, and Shasta Ventures. To learn more, visit https://titaniam.io/.

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Productsup launches the P2C Maturity Model to empower companies to transform their commerce business


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Productsup, the leading product-to-consumer (P2C) software company, today launched the P2C Maturity Model. The engagement framework helps companies assess their overall commerce approach, including their effectiveness at managing their existing tech stack and implementing a global P2C strategy across their entire organization. A mature P2C strategy condenses commerce systems into a single, holistic management view, allowing companies to simplify their operations and scale their business.

The Model’s framework consists of five distinct levels for a full P2C transformation – Anarchic, Reactive, Proactive, Predictive, and Transformative. Companies can take a free self-assessment that asks a series of questions to determine how far along they are in implementing and improving processes for strategic P2C management within their organization. At the final Transformative level, businesses have complete control over all product data flows, also known as product information value chains (PIVCs), allowing them to take advantage of global and local trends, adapt to standards and regulations, and adopt technological innovations in real-time.

“It’s become impossible for businesses to find success using multiple one-point solutions to market and sell to their customers,” said Vincent Peters, CEO at Productsup. “Companies need to take a step back and rethink their commerce operations with a strategic mindset. We designed the P2C Maturity Model to provide companies with valuable benchmarks and a clear direction for long-term business success, paving the way for them to reach their full global potential.”

In addition to the Maturity Model, Productsup has launched product updates to its P2C platform that enable higher efficiency within teams, boost channel performance, and increase scalability across markets.

Productsup customers benefit from new functionality, such as:


  • AI Automapper: The new Automapper leverages artificial intelligence (AI) to automatically detect patterns between product attributes with similarities to set up new attribute connections. Using data from the trillions of products that Productsup processes per month to train the AI algorithms, this feature significantly improves the user experience (UX) for teams. Customers can rely on the Automapper’s intelligence to import their data to the Productsup P2C platform, as well as new channels, quickly and accurately – eliminating tedious work and errors that can impact performance. P2C processes backed by AI speed up time-to-market, allowing businesses to reach more customers and drive revenue faster.
  • Stream API: Equipped to handle huge volumes of data, this new import API processes information nearly four times faster, enabling companies to update ever-changing product data more frequently. With increased agility in managing PIVCs, customers have the infrastructure needed to support hundreds of thousands of marketing and selling channels – now and in the future. The API enables companies to scale as new innovations enter the market while maintaining a consistent, accurate presence across every consumer touchpoint.
  • Channel improvements: Productsup released improvements to various channel connections, including TikTok, Shopify, Magento, Mirakl, IGH, Facebook Ads, and BMECat. As commerce is fast-evolving, Productsup continuously ensures companies maintain compliance and have access to the latest marketing and selling tools across more than 2,500 channels.

“Companies are up against a hydra commerce landscape – for every obstacle they tackle, two more emerge,” said Thomas Kasemir, Chief Product Officer at Productsup. “For instance, today’s common challenges are creating dynamic content for TikTok or setting up Google Local Inventory Ads, while tomorrow’s hurdles will be onboarding product data to the metaverse. At Productsup, we’re constantly looking for ways to further develop our platform and solutions to simplify how companies manage this complex space.”

As technology advances and the lines between physical, digital, and virtual experiences continue to blur, the complexity of the commerce landscape magnifies. According to a Productsup report based on a survey of nearly 5,700 global consumers, 40% of consumers are excited to buy virtual products that will enhance their metaverse experience. To keep up with increasingly demanding consumer expectations and maintain a long-term, competitive stance in the market, companies need a complete P2C transformation.

To learn more about the P2C Maturity Model, download the whitepaper and register for Productsup’s webinar on June 1.

To start the P2C transformation journey, take the free self-assessment here.

About Productsup

Productsup frees brands, retailers, service providers, and marketplaces from commerce anarchy. The Productsup product-to-consumer (P2C) platform processes over two trillion products a month, empowering long-term business success as the only global, strategic, scalable platform managing all product-to-consumer information value chains across any platform, any channel, any technology. Founded in 2010 and headquartered in Berlin, Productsup has grown to over 300 employees spread out across offices worldwide and works with over 900 brands, including IKEA, Sephora, Beiersdorf, Redbubble, and ALDI. Learn more at http://www.productsup.com.

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env0 Enables Full-Stack IaC Deployment and Management with Native Kubernetes Support


env0 terraform and IaC management logo

env0 adds Kubernetes app management as a first-class citizen

“Forcing DevOps engineers to manage IaC workflows from different platforms or CLI tools is disruptive, inefficient, and limiting,” says Omry Hay, env0 CTO. “By enabling Kubernetes support in env0, we enable Developers, DevOps engineers, and SREs to reduce complexity and accelerate IaC adoption.”

env0, a leading IaC workflow automation and management platform, today announced the addition of a first-class Kubernetes integration. This integration enables users to directly deploy and manage infrastructure and applications in their Kubernetes environments. Coupled with the env0 platform’s existing ability to deploy and manage Kubernetes clusters using Terraform, Terragrunt, and Pulumi, env0 users can now control the entire lifecycle of their cloud-native applications and the environments these applications run in. Users now manage their Kubernetes deployments alongside their other infrastructure code.

Previously, Developers and DevOps engineers would need to interact with multiple platforms–one to deploy their Kubernetes environment using Terraform, and then another to deploy and manage their applications into that Kubernetes environment. This new env0 capability streamlines this workflow and enables the deployment of applications into Kubernetes without writing any new Terraform code.

The env0 platform runs and automates the cloud deployment governance for popular IaC tools such as Terraform, Terragrunt, and Pulumi, enabling users to create workflows and extend IaC capabilities easily. Because env0 workflows are highly customizable, env0 can model nearly any required deployment and management process.

Immediately at release, Kubernetes users will gain access to all env0 features such as:


  • Apply on Push/Merge
  • Drift Detection and Management
  • Plan and Apply from PR Comments
  • Granular RBAC and Open Policy Agent
  • Complex Environments
  • Cost Management and Estimation
  • Deployment Time-to-Live Control
  • Self-service
  • Enterprise Log forwarding

Combined with env0’s complex environment support, users also can create new or model existing parallel or dependent deployments, significantly increasing the team’s capabilities to deploy full stacks in any cloud environment.

“Forcing DevOps engineers to manage IaC workflows from different platforms or CLI tools is disruptive, inefficient, and limiting,” says Omry Hay, env0 CTO. “By enabling Kubernetes support in env0, we enable Developers, DevOps engineers, and SREs to reduce complexity and accelerate IaC adoption.”

Availability The env0 Kubernetes integration is available immediately to select customers and will be generally available to all env0 users beginning on Wednesday, May 25th.

Supporting Resources

Follow env0 online for the latest news and information.

About env0

env0 automates and simplifies the governance of cloud deployments for Terraform, Terragrunt, Pulumi, and IaC frameworks, offering collaborative remote-run workflow management. Our robust solution addresses the need for provisioning and compliance of changing cloud resources. env0 enables users and teams to jointly share configuration templates using remote state file storage to prevent drifts and accelerate code deployment. env0 fully integrates with CI/CD pipelines and VCS tools and delivers full CLI support to ensure a smooth, flawless process.

env0 is headquartered in Silicon Valley with an office in Tel Aviv, Israel.

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Henson Group Receives Ingram Micro Cloud Summit ‘22 Marketplace Growth Partner of the Year Award


Henson Group Global Azure Partner of The Year

Henson Group Receives Ingram Micro Cloud Summit ‘22 Marketplace Growth Partner of the Year Award

“We are honored to be recognized with an Ingram Micro Cloud Summit ‘22 Partner Award,” said Henson Group CEO David Fuess. “It’s a tribute to our wonderful, go-the-extra-mile staff members and the clients who have chosen us for their cloud computing solutions.”

Managed service provider (MSP) Henson Group today announced it has received the Ingram Micro Cloud Summit ‘22 Partner Award in the Marketplace Growth Partner of the Year category. The company will receive the award at this year’s Ingram Micro Cloud annual conference, Cloud Summit ‘22, in Miami Beach, Florida from May 17-19.

The Henson Group team are experts in scaling a highly profitable business using organic revenues and building flywheels for revenue generation and customer satisfaction. The company has been named an Azure Expert MSP, Azure Advanced Specialization Partner, Azure ISV Specialist, Azure GoFast, Azure Non-Profit Partner, Azure Solution Assessment Partner and Microsoft CAF/AMP Partner.

The Ingram Micro Cloud Summit ‘22 annual Partner Awards honors the success of top performers that have measurably exhibited an elite ability in delivering powerful, digitally transformative solutions through the Ingram Micro Cloud Marketplace. This year’s honorees are all high-achieving partners that displayed extraordinary levels of innovation, advocacy, performance and sales success in 2021, in addition to excelling in attributes of their winning category.

The Marketplace Growth Partner of the Year category recognizes partners that saw outstanding success in the past year through the Ingram Micro Cloud Marketplace and demonstrated deep commitment to leveraging all the features and benefits of the Cloud Marketplace.

“We are honored to be recognized with an Ingram Micro Cloud Summit ‘22 Partner Award,” said Henson Group CEO David Fuess. “It’s a tribute to our wonderful, go-the-extra-mile staff members and the clients who have chosen us for their cloud computing solutions.”

“We are proud to recognize the hard work of our partners as they drive the next wave of digital transformation from the ground floor,” said Victor Baez, senior vice president, global cloud channel sales at Ingram Micro Cloud. “This distinguished group of channel partners are typified by excellence in tech talent, array of expertise, thought leadership and a commitment to continuously deliver best-in-class programs.”

For more information about services offered by Henson Group, visit HensonGroup.com.

About Henson Group

We lead our customers through their digital transformation with such an impact – they can’t imagine going back to the old way. As a certified Microsoft Gold Partner and Azure Expert MSP, we have the proven experience and global coverage to work with the largest companies in all major languages. Customers choose us because our Microsoft Expert status means less risk for customers. There are fewer than 100 Expert-certified Microsoft partners globally, so you are safe in choosing Henson Group for your next project. Our Expert status demonstrates that we have IP and a proprietary project management process that delivers for customers. We also have the best pricing and offer more value by providing Microsoft Premier support, continuous security/cost reviews, and advisory services at no additional cost. Lastly, when it comes to social responsibility, we have one of the most diverse executive teams, compensate all employees equitably, are a registered WMBE, and are the only carbon-neutral Microsoft Expert partner.

About Ingram Micro Cloud

Ingram Micro Cloud brings together innovators and problems solvers to help the world accomplish more. It facilitates and manages the cloud’s complex digital value chain – all powered by CloudBlue technology. With unmatched global reach, easy access to automated go-to-market and integration tools, deep technical expertise and a curated selection of scalable SaaS and IaaS solutions, Ingram Micro Cloud helps vendors, resellers and managed service providers by offering More as a Service. Detailed information is available at IngramMicroCloud.com.

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Prancer Enterprise and HTC Global Services have entered into a partnership agreement to provide fully managed cloud security solutions


Prancer and HTC partnership

“Prancer is excited to partner with HTC to provide the highest levels of security and compliance for organizations,” said Farshid, CEO of Prancer

HTC Global Services (HTC) and Prancer Enterprise (Prancer) have entered into a partnership agreement to provide fully managed cloud security solutions for global enterprises and public sector organizations. Under this partnership, Prancer will manage the cloud security management and HTC will deliver the cloud migration and cloud-native projects for organizations. This includes providing comprehensive security monitoring, detection, and response services.

HTC is a leading System Integrator of cloud-native solutions. We believe that cloud has emerged as the fabric on which ecosystems of the future are being built. It is no longer a choice but an imperative for smart businesses. We help build these ecosystems of the future by harnessing the power of the cloud. We design business-specific yet scalable solutions in the new hyper-scaled world. From adoption to migration to cybersecurity, across industries, we are positioned to provide flexible, cost-effective, outcome-driven cloud solutions to help organizations offer unique experiences to the end customers.

Prancer is a leading provider of cloud security solutions with Shift Left strategies. Prancer’s mission is to provide the highest levels of security and compliance for organizations embracing the cloud. Prancer’s platform is purpose-built to provide comprehensive visibility and control over an organization’s cloud environment. Prancer’s technology is used by some of the world’s largest organizations, including Fortune 500 companies, government agencies, and leading managed service providers. Prancer is the only cloud security solution provider with offensive security tools for developers.

The partnership focuses on developing new services and capabilities an end-to-end solution to manage their cloud and cloud security environment. The partnership also focuses on training HTC global engineers, both sales and delivery, to work with the Prancer cloud security solution. “HTC is committed to providing our customers with the highest levels of security and compliance,” said Srikara, Global Head of Cloud, Infra and Cybersecurity Practice, HTC Global Services. The training will help build expertise and improve SLAs for organizations.

Prancer’s solution provides a fully managed security and compliance experience on cloud with the patented product, continuous compliance, and monitoring of cloud infrastructure and threat detection and response. Prancer provides a single pane of glass for security findings across the infrastructure and cloud applications, giving security professionals an easier time to focus on what matters, rather than struggling with false positives findings.

“Prancer is excited to partner with HTC to provide the highest levels of security and compliance for organizations,” said Farshid, CEO of Prancer. “The partnership will help us expand our managed services portfolio and allow us to leverage our expertise in cloud security to help organizations achieve higher security posture and eliminate risk and demonstrate a clear ROI” said Ravi Kathirvelu, Chief Revenue Officer at Prancer

About HTC Global

HTC Global Services is a leading global provider of innovative IT and Business Process Services and Solutions. Established in 1990 with headquarters in Troy, Michigan, USA, HTC combines its extensive technical and domain expertise along with its business partner approach to enable clients to realize business transformation and maximize business returns. For more information visit https://www.htcinc.com

About Prancer Enterprise

Prancer Enterprise (https://www.prancer.io ) provides shift-left strategies and tools for cloud security, cloud compliance, and cloud validation. These tools are focused on the developer’s empowerment in the DevSecOps process. Prancer provides Security Automation as Code, Static code analysis (SCA) for Infrastructure as Code (IaC) and Cloud live resources. The latest offering Prancers has announced is the patented technology for penetration testing as code (PAC). Prancer Security offers a set of tools and services to automate Security Requirements in the Cloud Provisioning process keeping Security Policy at the center of Security Automation as Code design.

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unitQ Data Shows iPhone Owners More Critical of Mobile Apps Than Android Users


Here is a glance of the top 25 mobile applications and their public unitQ Score

In the company’s report, “unitQ Analysis: The State of Mobile Application Product Quality,” the company parsed 121.52 million user reviews for the year 2021.

unitQ, an AI-based product-quality platform enabling organizations to listen to and take action on feedback from their user base, has concluded that iPhone owners expect more from their mobile applications than do Android users, according to unitQ proprietary algorithms and artificial intelligence.

In the company’s report, “unitQ Analysis: The State of Mobile Application Product Quality,” the company parsed 121.52 million user reviews for the year 2021 to generate actionable insights into what users of those applications are saying about roughly 4,400 of the top applications on the Google Play Store and Apple App Store.

The report also breaks down the top mobile app product quality issues users are complaining about. In addition, the study rates the top 25 mobile apps with the highest product quality according to user feedback unitQ analyzed.

Android v iOS:

unitQ found that 22 percent of all reviews on Android expressed concerns about the quality of their applications. When it comes to the iPhone, 39 percent of all reviews contained issues about product quality.

“Studies suggest iPhone owners generally earn more than Android users and pay more for their phones than their Android counterparts. This might explain why Apple owners are more demanding of higher quality for their applications than their Android counterparts. Let’s just call it the Steve Jobs effect,” says Christian Wiklund, the unitQ CEO and co-founder.

Top 25 mobile apps with highest product quality for 2021

Judging by what users are saying about the mobile applications that unitQ analyzed, the state of product quality on Android and iOS for 2021 was “fair” with lots of room for improvement. Overall, this equates to an average unitQ Score of 75.

unitQ Score is an organization’s product quality metric based on user feedback data gathered automatically in more than 70 languages from the most popular customer channels — including app stores and social media, and may also incorporate internal support and chatbot applications. unitQ Score is a performance indicator that represents the current state of an organization’s product health. unitQ Score is the modern, and more accurate way of analyzing customer satisfaction over NPS scoring. Higher unitQ Scores equal better products, and more satisfied customers.

For the purposes of this study, the unitQ Score was based on Google Play Store and Apple’s App Store reviews — a metric unitQ calls the public unitQ Score. Read more about unitQ Score and how it is calculated.

Interpreting a unitQ Score


  • 95-100 Epic: Best in class and product quality.
  • 85-95: Good: Strong product quality, room for improvement.
  • 70-85 Fair: Satisfactory product quality, lots of room for improvement
  • 0-70 Poor: Weak product quality, urgent improvement required.

Top Mobile App Product Quality Issues unitQ Discovered for 2021

1. Slow Performance.

2. App Force Closing.

3. Can’t Download or Install.

4. Fails to Launch.

5. Can’t Access App.

6. App Freezing.

7. Can’t Update.

8. Crashes After Update.

9. Can’t Play.

10. Bad Experience.

11. Cant Pass Level.

12. Too Many Ads.

13. Payment Required.

14. Technical Difficulties Error.

About unitQ

unitQ is arming organizations with real-time actionable insights from their users to build a better customer experience both immediately and into the future to improve product, reduce churn, boost star ratings and build great experiences. unitQ customers such as Klarna, Pandora, Spotify, and Strava improve product quality by more than 20% within 30 days.

unitQ has raised $41M in funding from Accel, Creandum and Gradient Ventures, Google’s AI-focused venture fund. Based in Burlingame, Calif., unitQ is founded by Christian Wiklund and Niklas Lindstrom, entrepreneurs who previously founded Skout, a social app with more than 50 million users that was acquired by The Meet Group in 2016. Learn more at https://www.unitQ.com.

Contact: david@unitq.com for more information.

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KnowledgeLake “Tahoe” Platform Update Brings Simple Automation to Intelligent Document Processing


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The latest version of the KnowledgeLake platform represents our efforts to help businesses thrive as they modernize their operations to better support remote work.

KnowledgeLake, a leading provider of intelligent document processing (IDP) solutions, today announced the availability of its latest platform release, code-named “Tahoe,” for automating document processes and delivering data insights.

This latest edition of the platform is intended to accelerate the deployment of solutions through rich no-code features, improvements in its AI engine, as well as enhanced support of additional storage options.

The platform now features a visual RPA design studio that enables business users to create and implement robotic process automation (RPA) and robotic desktop automation (RDA) workflows via an intuitive no-code, drag and drop interface. The RPA design studio allows users to quickly and easily build workflows without training or development.

Additionally, customers can now leverage KnowledgeLake as a fully managed SaaS offering. This new offering allows partners and end-users a turn-key way to use KnowledgeLake when what they desire is pure results with zero implementation, administration, and learning.

“The latest version of the KnowledgeLake platform represents our efforts to help businesses thrive as they modernize their operations to better support remote work,” said Ron Cameron, CEO of KnowledgeLake. “We’ve worked closely with our customers and partners to create these enhancements to our IDP platform. We empower organizations to automate their high-volume document processes and experience the benefit of modern technology without pain.”

The KnowledgeLake product update also delivers significant improvements in its real-time AI training. User actions are now used as feedback to continuously improve the document classification models. This functionality greatly improves the speed of machine teaching and reduces exception handling and user intervention.

“The addition of numerous AI-focused enhancements to the KnowledgeLake platform is really exciting,” added Cameron. “The ability to create AI and RPA-driven workflows from a visual designer and enhance them in real time brings a whole new level of power and productivity to our customers.”

KnowledgeLake has also announced support for Microsoft 365 GCC and GCC High, Azure Government Cloud, and Microsoft Azure data centers in Canada.

About KnowledgeLake

KnowledgeLake is the only end-to-end, fully cloud-native solution for intelligent document processing, enabling organizations to capture, process, and manage their content in a single platform. The company combines intelligent document capture and robotic process automation (RPA) to increase organizational productivity. Two million users worldwide employ KnowledgeLake to work faster and more efficiently. For more information, visit knowledgelake.com.

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Corsa Security Signs Agreement with Hitachi Systems to Offer Intelligent Orchestration of Virtual Firewalls


Corsa Security Signs Agreement with Hitachi Systems

“We’re excited to offer the Corsa Security Orchestrator to further expand our network security capabilities. Its innovative approach helps to further automate the full lifecycle of on‑premise virtual firewalls and will make our customers more agile, efficient, and secure.”

Corsa Security today announced Hitachi Systems has selected the Corsa Security Orchestrator for the intelligent orchestration of virtual firewalls, which they are offering their customers in Singapore and India. The Corsa Security Orchestrator enhances Hitachi’s Automation and Orchestration solutions, providing users a virtual infrastructure manager for operating virtual machines (VMs) and virtual Next Generation Firewalls (NGFW) at high-capacity Internet gateways. This helps managed security service providers (MSSPs), government organizations and companies in travel, logistics, media and entertainment more easily and quickly deploy, scale and optimize on-premise virtual firewalls from leading vendors in the latest Gartner Magic Quadrant.

“Successful digital transformation depends on a solid foundation of automation across infrastructure, and that has to include security,” says Anuj Gupta, CEO of Hitachi Systems. “We’re excited to offer the Corsa Security Orchestrator to further expand our network security capabilities. Its innovative approach helps to further automate the full lifecycle of on‑premise virtual firewalls and will make our customers more agile, efficient, and secure.”

“Cybersecurity needs to constantly evolve, and the Corsa Security Orchestrator brings critical network modernization to automate and virtualize on-premises firewalls,” added Vivek Gupta, Sr. Vice President of Cybersecurity business of Hitachi Systems. “Our customers will benefit from increased business agility with network security that can respond rapidly in the most effective and economical way possible.”

The Corsa Security Orchestrator provides an intuitive interface to simplify all the complex operations associated with running virtual firewall instances, including licensing, deployment, maintenance, troubleshooting, and auto-scaling. By integrating virtualization with intelligent orchestration, organizations can realize up to 9x lower TCO and speed their time to deployment by a factor of 24. The Orchestrator includes other powerful features to save customers time and money—it automates on‑premise virtual firewall deployments, optimizes server resource allocation, and maximizes firewall license credits by scaling up firewalls when and if needed.

“MSSPs and organizations running large, distributed networks are under pressure to keep pace with dynamically changing security needs,” explains Eduardo Cervantes, CEO at Corsa Security. “They need automation and orchestration to successfully adapt their physical firewalls to virtual ones. The Corsa Security Orchestrator has been designed from the ground up to eliminate the DevOps needed to automate firewall virtualization. Partnering with Hitachi is an important milestone because they share our vision of empowering businesses to successfully integrate new digital initiatives.”

About Hitachi Systems

Hitachi Systems India Pvt. Ltd. is an IT services company that is 100% wholly owned subsidiary of Hitachi Japan. Utilizing their vast experience not only in the Indian market but also have their presence globally. Hitachi Systems has 18 offices in India and a fully own subsidiary in Singapore to cover the APAC region. Their advanced technological expertise, and the comprehensive strength of Hitachi, the global technology leader, they are capable of delivering the expertise required to manage a range of digital ecosystems from cables to the cloud. They believe that every single organization has its own unique DNA. While continuing to promote the unified corporate vision of Social Innovation, they help each and every customer retain their sense of uniqueness through the provision of customized and flexible engagement and operating models that result in IT services and solutions that are tailored to individual businesses. For more details, please refer to https://hitachi-systems.co.in.

About Corsa Security

Corsa Security is the leader in automating network security virtualization, which helps large enterprises and service providers deploy, scale and optimize virtual on-premise firewalls with speed (24x faster deployment), simplicity (zero-touch operations) and savings (9x lower TCO). By tightly integrating firewall virtualization with intelligent orchestration, the Corsa Security Orchestrator provides an aggregated view of all your virtual firewalls while managing their infrastructure health, capacity and performance. Customers subscribe to the Corsa Security services based on their current needs and then pay as they grow by integrating credit-based licensing from our firewall partners. Learn how Corsa Security is revolutionizing network security at corsa.com.

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