Category Archives: Business

Press Releases from the Business World. Announcements, Product releases, Appointments.

Controlled Contamination Services (CCS) Announces Chris Reinmiller as Its New Chief Financial Officer


Chris Reinmiller, Chief Financial Officer, Controlled Contamination Services

“Chris brings a high-level set of knowledge, skills, and experience in a variety of roles that will align perfectly with CCS and his new role as CFO,” said CCS President, Eric Goldmann.

Controlled Contamination Services is pleased to announce Chris Reinmiller as the new Chief Financial Officer for the company. Chris will officially begin his duties as the CFO on April 20th and will be working out of the Dallas, TX offices for CCS.

Chris comes to CCS from CW Wright Construction where he served as the CFO and oversaw finance, accounting, and HR. Prior to that Chris was the Vice President of Business Operations for PrimeLine Utility Services, a leading national utility services company. Chris also worked for Microsoft’s Data Center Construction group and played a key role in building the infrastructure that hosts Microsoft Azure, O365 and Xbox. “Chris brings a high-level set of knowledge, skills, and experience in a variety of roles that will align perfectly with CCS and his new role as CFO. We are very excited for Chris to join the team as we continue to scale our highly specialized company throughout the US,” said CCS President, Eric Goldmann.

Chris will oversee finance, accounting and IT for CCS and will also be instrumental in supporting the Executive Leadership Team setting key strategic initiatives for CCS to become to the dominant player in this space. Chris has a BS in Mechanical Engineering from Tulane University and an MBA from the University of Southern California Marshall School of Business. Chris is originally from Seattle, WA. He and his wife recently celebrated their 10-year anniversary and they have three children; Charlie (6), Lucas (4) and Allie Grace (2).

About Controlled Contamination Systems:

CCS is the leading provider of GMP cleaning services for controlled environments in the Life Sciences, Data Center, and manufacturing industries. CCS provides its clients with comprehensive cleaning, decontamination, and technical service solutions that exceed the health, safety and environmental requirements for your business.

Since 1993, CCS has cleaned and provided facility solutions, technical services and bio-decontamination service to millions of square feet of client space throughout the US. CCS tailors its solutions with proven best practices in facility services and cleaning controlled environments.

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Medicare Authorizes Coverage of Telehealth Services to Curb Coronavirus Spread


This new policy meets a real and urgent need and should be made permanent,” Dave Rich says

In an effort to prevent healthy and sick Americans alike from visiting doctors’ offices in person and risk potentially spreading or contracting the novel coronavirus, the Trump administration recently announced that Medicare will now cover the costs associated to doctor appointments done via phone or videoconference.(1) “This new policy meets a real and urgent need and should be made permanent,” says Dave Rich, CEO of Ensurem, LLC—a leading online multi-carrier insurance brokerage.

In addition to Medicare’s new coverage of telehealth services, a number of deregulatory steps are being taken or considered by the Centers for Medicare & Medicaid Services (CMS) during the COVID-19 crisis to expedite the delivery of care to those in need:


  • Given the danger of virus and its burden on the nation’s healthcare providers, Americans are overwhelmingly postponing or cancelling elective surgeries. The 5,000 or so idled surgery centers in the U.S. could be used for critical but time-consuming cancer therapies, freeing hospital space and staff to focus on the coronavirus.
  • Paraprofessionals—for example, nurse anesthetists—could function “at the top of their license”, providing anesthesia in surgery without supervision, allowing anesthesiologists to serve in intensive care.
  • Emergency healthcare workers have been permitted to screen patients using telehealth outside the emergency room, reducing the number of ER personnel requiring scarce protective equipment. (2)

To better provide for the healthcare needs of both seniors and others as well, Rich suggests that in addition to medical services (such as telehealth screening), the insurance purchase process should be automated. Just as there is a shortage of ER-admitting doctors, there is a growing scarcity of insurance agents in the U.S. (3), which slows down the process of accurately evaluating and purchasing life and health insurance, thus contributing to the nation’s devastatingly high medical bankruptcy rate. (4)

Even with Ensurem’s state-of-the-art technology, Rich notes the application process is only partly digital. Customers must still speak with an agent before they can buy coverage online. However, Rich says it may soon be possible to eliminate the need for human involvement via web-based tools, predictive analytics, and direct access to the necessary personal data to match a person to a product and price.

“This is a problem Ensurem was created to solve,” Rich says. “We are a technology company that is working with insurance companies to build the analytic tools to determine the best price for seniors and all our other customers, and the educational tools to allow them to compare their options in real time.”

About Ensurem

Ensurem, headquartered in Clearwater, FL, is a leading technology and product distribution company serving carriers and consumers within the massive U.S. senior market. The company provides end-to-end solutions for carriers, including product development, digital marketing, and consumer-centric front ends and back end. For more information, visit http://www.ensurem.com. 

1. Facher, Lev, “Trump lifts restrictions on telehealth services for seniors in hopes of limiting coronavirus spread,” Stat News, March 17, 2020, statnews.com/2020/03/17/trump-telehealth-restrictions/.

2. Kelly, Mary Louise, “To Stop the Pandemic, Seema Verma Is ‘Getting Rid Of A Lot Of Regulations,’” NPR, March 31. 2020, npr.org/sections/health-shots/2020/03/31/824484234/to-stop-the-pandemic-seema-verma-is-getting-rid-of-a-lot-of-regulations.

3. “Insurers, Brokers, and Agents Need to Prepare for Looming Talent Shortages,” WEX Health, September 5, 2017, wexinc.com/insights/blogs/health/insurers/.

4. Konish, Lorie, “This is the real reason most Americans file for bankruptcy,” CNBC, February 11, 2019, cnbc.com/2019/02/11/this-is-the-real-reason-most-americans-file-for-bankruptcy.html

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Alera Group Acquires Georgetown Insurance Service


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We are excited to welcome Remmie and the entire team as Alera Group’s first P&C firm in the greater Washington, D.C. area.

Alera Group, a national employee benefits, property and casualty, retirement services and wealth management firm, today announced that it has acquired Georgetown Insurance Service, Inc. (Georgetown Insurance), effective March 1, 2020.

Headquartered in Silver Spring, Maryland, Georgetown Insurance has served clients throughout the state and the surrounding region for decades. Georgetown Insurance works closely with the construction, manufacturing, real estate and transportation industries, in addition to providing their clients with specialty offerings and enhanced services.

“Georgetown Insurance Service, led by Remmie Butchko, is a fantastic addition to Alera Group as we continue to serve clients and enhance their experience with Alera Group,” said Alan Levitz, CEO of Alera Group. “We are excited to welcome Remmie and the entire team as Alera Group’s first P&C firm in the greater Washington, D.C. area.”

“Georgetown Insurance Service has been focused on building lasting local relationships with our clients while serving them with unparalleled service. Becoming an Alera Group company allows us to continue on that path, now with more resources than ever before,” said Remmie Butchko, CEO of Georgetown Insurance. “We are thrilled to join Alera Group and look forward to the collaboration ahead.”

The Georgetown Insurance team will continue serving clients in their current roles. Terms of the transaction were not disclosed.

About Alera Group

With over 80 firms across the country and nearly 2,000 teammates, Alera Group works together to deliver solutions in employee benefits, property and casualty, retirement services and wealth management. Built on a unique model of collaboration, Alera Group is now the 17th largest independent insurance agency in the United States. For more information, visit aleragroup.com.

M&A Contact

Rob Lieblein, Chief Development Officer

Email: rob.lieblein@aleragroup.com

Phone: 717-329-2451

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With Closure of Social Security Offices Nationwide, the Need for NSSA Advisors Grows


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Professional advisors engage during an NSSA Social Security certificate program.

… this is an excellent opportunity for advisors to own their own Social Security Help Centers (SSHC)– a revolutionary lead generation tool we offer to advisors that results in additional clients and revenues.

The coronavirus has closed Social Security Administration offices nationwide, emphasizing the need for National Social Security Advisors competent in the Social Security program to help workers maximize Social Security.

Marc Kiner, partner at Premier Social Security Consulting in Cincinnati, said folks preparing for retirement seek competent Social Security advice.

“While it’s unsettling that all Social Security offices are closed,” said Kiner, “this is an excellent opportunity for advisors to own their own Social Security Help Centers (SSHC)–a revolutionary lead generation tool we offer to advisors that results in additional clients and revenues.”

To use the Social Security Help Centers tool, advisors—financial advisors, insurance agents, CPAs, attorneys, and enrolled agents– must be educated and knowledgeable about the Social Security program, said Kiner. Premier teaches the National Social Security Advisor (NSSA) certificate program to advisors so they can in turn counsel clients on how to maximize Social Security benefits.

The Social Security Help Centers lead generation tool is a great asset for advisors as folks across the country are seeking out competent and educated advisors about Social Security benefits, he said.

Every day, 10,000 people in the U.S. turn 65 years old. “Folks close to retirement this year will be Googling questions on Social Security,” said Kiner. “We purchased the SSHC tool so our NSSA advisors can use it to help promote their knowledge and competency in this area. Prospects will also receive a free retirement planning book.”

Kiner had a 39-year career as a certified public accountant and sold his CPA firm in 2012 to create Premier with business partner Jim Blair. Blair was a 35-year Social Security Administration employee and SSA branch office manager.

The men coined the phrase “Situational Social Security” because everyone has a unique Social Security situation that warrants scrutiny in order to create the optimal plan to maximize benefits. Whether a person is single, married, divorced, widowed, has dependent children or is a public employee can determine which plan is optimal, said Kiner.

“No matter what situation our NSSA advisors come across with their clients, we can help,” he said.

“The Social Security scenario for older workers is complicated further by the fact that staff at Social Security Administration offices do not counsel or give advice,” said Blair. “They will generally only take your application and answer simple questions. It’s up to each individual to ultimately do the research and decide when and how to access Social Security. That’s where NSSA comes in.”

People work their entire adult lives and deserve to retire with the maximum amount of Social Security benefits due to them, said Blair. “Yet it’s estimated that 90 percent of retirees claim Social Security too soon or fail to coordinate spousal benefits, which can leave up to $200,000 on the table over the course of a 20-year or even longer retirement,” he said. “NSSA can help advisors make sure retirees reduce the chance of folks outliving their money.”

The NSSA program is the nation’s only accredited Social Security certificate education program. Accreditation is from the Institute for Credentialing Excellence in Washington, D.C. More than 2,100 professional advisors nationwide have taken the NSSA program, passed an assessment and earned the NSSA certificate. The NSSA certificate denotes advanced Social Security education and knowledge.

Premier Social Security Consulting teaches the NSSA Social Security Advisor certificate program live to advisors in 10 cities nationwide this year. Live classes are taught in-person during one, all-day session. Premier also offers web-based training workshops for advisors participating in a live, one-day program with an NSSA instructor; and in a 19-module, video-based, on-demand course taught by NSSA instructors. On-demand students can complete workshop lectures and activities at their leisure.

NSSA certificate holders receive ongoing support and resources throughout the year. Ongoing support includes questions answered and monthly webinars. The webinars help NSSA certificate holders maintain Social Security knowledge and keep up to date.

Premier also offers private, on-site classes for organizations that need to provide in-house Social Security training to multiple professional advisors, said Kiner. Costs vary for each type of instruction and additional, ongoing support, with pricing listed on the Premier website.

Premier is dedicated to educating and supporting NSSA advisors as they navigate the Social Security system and counsel clients on maximizing Social Security benefits. Premier has a number of strategic partnerships and partners that make it the nation’s more effective Social Security education program for professional advisors, said Kiner.

The Wealth Engineering Institute in Orlando, Fla., recently announced its selection of Premier Social Security Consulting as the exclusive provider of Social Security consulting and educational services for its network of over 2,100 wealth management firms, investment and insurance advisors, CPAs and attorneys.

“We’re excited to add Premier to our expert sourcing team,” said Nick Gregory, CEO and managing partner at WEI. “Social Security consulting and education are extremely important for advisors serving the needs of 76-plus million baby boomers. Social Security knowledge is a necessity when it comes to comprehensive financial management. Premier Social Security Consulting’s national presence and expertise in this market make them a natural fit for our team.”

For information about The Wealth Engineering Institute, call (407) 878-3520.

For information about Premier Social Security Consulting, visit http://www.premiersocialsecurityconsulting.com.

To learn about the National Social Security Advisor certificate program and a complete listing of services and prices, visit http://www.nationalsocialsecurityassociation.com or http://www.premiernssa.com or call Kiner at (513) 218-8505.

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Contact: Marc Kiner

Premier Social Security Consulting

Email: mkiner@mypremierplan.com

Phone: (513) 218-8505

About Premier Social Security Consulting:

Premier Social Security Consulting, LLC of Cincinnati educates professional advisors nationwide on the national Social Security program so they can counsel their clients on how to maximize Social Security income. Partners Marc Kiner and Jim Blair teach the NSSA Advisor certificate program.

About the National Social Security Advisor program:

Marc Kiner and Jim Blair are partners at Premier Social Security Consulting of Cincinnati, which teaches the National Social Security Advisor (NSSA) certificate program. NSSA is the nation’s only accredited Social Security education certificate program.

Momenta Partners Welcomes Ben Tao, former PTC executive, as Strategy Partner


Ben Tao

Ben Tao joins Momenta Partners

“I have always been impressed with Momenta, an extraordinarily accomplished team of former CEOs, CTOs and CMOs from some of the most innovative Digital Industry leaders.”

Momenta Partners, the leading global Advisory, Executive Search and Venture investments firm focused on Digital Industry, is pleased to announce the appointment of Ben Tao as Strategy Partner.

Mr. Tao will work with Momenta Partner’s industrial, technology and private equity clients on growth strategy and Mergers and Acquisitions (M&A) initiatives, as well as working with Momenta Ventures to expand their funds.

For the past decade, Mr. Tao was Corporate Development Vice President at PTC where he drove the industry-leading acquisition strategies as well as digital transformation efforts including areas such as Industrial Internet of Things (IIoT), Artificial Intelligence (AI), and Augmented Reality (AR). Prior to PTC, Mr. Tao was already an accomplished engineer, strategist and M&A advisor including pioneering work on Oracle’s Data Warehousing engine.

According to Ben Tao, “I have always been impressed with Momenta, an extraordinarily accomplished team of former CEOs, CTOs, and CMOs from some of the most innovative Digital Industry leaders. I joined Momenta because this is an organization that has both the scale to impact the full Digital Industry value chain and the agility to effect rapid changes. I look forward to working with my Momenta colleagues to deliver breakout performance for Momenta’s advisory clients, portfolio companies, and venture fund investors.”

“We are ecstatic to have Ben Tao on our team and value his unique mix of technologist, strategist and deal maker creates for our customers. His track record of success is unparalleled, partnering with industrial CxO’s, business unit leaders and investors in formulating technology-driven strategies, driving transformative M&A, and optimizing business value post-transaction.”, said Doug Harp, Managing Partner of Momenta Partners Advisory practice.

Ken Forster, Executive Director of Momenta Partners and Momenta Ventures, added: “We are pleased to have Ben Tao working with our Venture Capital team as well. He has been the quiet, guiding hand behind some of the most meaningful exits in the IIoT space including ThingWorx. I’ve had the pleasure of working across the table from him while he was at PTC and have looked forward to this day – collectively advancing Digital Industry.”

About Momenta Partners:

Momenta Partners are Digital Industry Growth Partners, with industry-leading Strategic Advisory, Executive Search, and Venture Investments practices, accelerating the growth of companies in the industrial ecosystem globally since 2012. For more information, visit http://www.momenta.one, join the @MomentaPartners conversation or contact info@momenta.one.

About Momenta Ventures:

Momenta Ventures is the investment arm of Momenta Partners, the leading Digital Industry Growth Partner firm. Momenta Ventures operates two Digital Industry funds, focused on seed and Series A investments in Digital Energy, Manufacturing, Smart Spaces, and Supply Chain, with over 40 investments and notable exits to SAP, PTC, Husqvarna, ublox and others. For more information, please visit https://momenta.one.

Media Contacts:

Momenta Partners

Sandra Mueller

info@momenta.one

+1 347 620-1836

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Slone Partners Places Roger D. Klein, M.D., J.D., FCAP, as Chief Medical Officer at OmniSeq


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“Dr. Klein is a highly accomplished leader in the innovative fields of molecular pathology, oncology and precision medicine,” said Slone Partners President Tara Kochis-Stach.

Slone Partners, a nationwide executive search firm for life sciences and diagnostics companies, has announced the placement of Roger D. Klein, M.D., J.D., FCAP, as Chief Medical Officer (CMO) of OmniSeq®. Dr. Klein will support OmniSeq in its continued development of innovative products that help oncologists identify the best precision medicine options for their patients.

“Dr. Klein is a highly accomplished leader in the innovative fields of molecular pathology, oncology and precision medicine,” said Slone Partners President Tara Kochis-Stach. “He will be a tremendously valuable addition to OmniSeq’s executive team.”

Dr. Klein joins OmniSeq with nearly 30-years of experience in the medical industry and a distinguished career in molecular pathology. He previously held leadership roles in molecular pathology at Cleveland Clinic, the BloodCenter of Wisconsin and the H. Lee Moffitt Cancer Center. Dr. Klein received his undergraduate and medical degrees from Case Western Reserve University and completed post-graduate medical education at Yale University School of Medicine and the Mayo Clinic. In addition, he has a law degree from Yale Law School.

“I am thrilled to be joining OmniSeq at an exciting time for cancer diagnostics and precision medicine at a pivotal juncture for the company,” said Dr. Klein. “I look forward to working with OmniSeq’s outstanding and talented team and am dedicated to supporting the organization in its mission to advance precision medicine and improve patient outcomes.”

Founded in 2015, OmniSeq is a commercial, CAP-accredited, CLIA and New York State CLEP-licensed clinical laboratory in Buffalo, New York. The company utilizes next generation sequencing (NGS) technologies through New York State CLEP-approved comprehensive molecular profiling and offers a wide variety of pharmaceutical services to assist in drug development.

Margot Schoenborn, CEO of OmniSeq, remarked, “As our new clinical affairs leader, Dr. Klein will play a critical role in educating oncologists, pathologists and other clinicians on how to leverage molecular information to improve clinical decision-making and therapeutic selection for patients with advanced cancers. He brings insights into treating providers’ needs that will help drive our clinical evidence development initiatives.”

ABOUT SLONE PARTNERS

Slone Partners delivers the leaders who build amazing scientific healthcare organizations – People Are Our Science®. Since 2000, Slone Partners specializes in delivering world-class C-suite leadership, executive, and upper management talent to the most promising and established life sciences, diagnostics, precision medicine, CRO, and laboratory services companies. With coast-to-coast presence in the most active healthcare industry hubs of Boston, San Francisco, Los Angeles, San Diego, Austin, Research Triangle Park NC, New York, and Washington DC, Slone Partners uniquely and precisely provides an array of executive search and advisory services to innovative scientific healthcare companies. To learn more about Slone Partners’ value proposition and processes, visit http://www.slonepartners.com or call 888.784.3422.

ABOUT OMNISEQ

OmniSeq, an innovation of Roswell Park Cancer Institute, is a molecular diagnostic laboratory based in Buffalo, New York. OmniSeq endeavors to find the right drug or the right trial for every patient by improving access to better cancer treatment options through genomic and immune profiling. OmniSeq offers three NGS-based assays: OmniSeq MSI NGS®, OmniSeq Advance®, and OmniSeq Comprehensive®. For more information about OmniSeq’s clinical products or pharmaceutical services, or to speak with an OmniSeq CARES® specialist, call +1-800-781-1259 or visit http://www.omniseq.com.

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Startup opens private AI system to help emergency professionals and local communities solve COVID-19 problems


dMASS Innovations Data for COVID19

We expect the innovations collected in this crisis to be useful in future emergencies as well.

dMASS, an early-stage company based in Austin, Texas, has developed a patented technology for identifying and curating thousands of innovations being developed by startups and large companies, engineers, and scientists around the world.

The technology was designed to automate the way that businesses identify emerging technologies, adapt to changing conditions, and build a more sustainable economy. Now, the company has decided to open its AI platform to help with the immediate crisis of COVID-19.

According to Kathryn Lewis, dMASS CEO, “As the COVID-19 pandemic has grown, we sought to use our capabilities in the fight against the virus and its devastating impacts. We have spent years tracking innovations that have the potential to build a more sustainable future. The COVID-19 pandemic, like sustainability is a global challenge. So, we decided to open our platform to help.”

The data system includes cutting-edge research, technology innovations, and creative business models that companies use to improve operational performance. In response to the crisis, the company has focused on curating innovations that can make a difference on the front-lines of the pandemic.

The company recently released a free version of the platform to connect emergency managers with the lifesaving innovations that address critical problems. Topics range from decentralized healthcare and last mile deliveries to medical device and PPE shortages. From companies making portable emergency rooms, to drones for delivering materials, or 3D printers replenishing critical supplies, the searchable data system is putting real-world solutions at the fingertips of public interest organizations.

“As the database grows, we expect the innovations collected during this crisis to be useful in future emergencies as well”, according to Lewis.

Emergency professionals can gain full access to the Innovation Engine’s features and data by contacting dMASS at info@dmass.net.

About dMASS

dMASS is a social venture based in Austin, Texas. The company has developed a patented technology to find, curate, and track thousands of innovations being developed by startups and large companies, engineers and scientists around the world.

For more information about dMASS, including example innovations, please visit platform.dmass.net or call 203-200-7749.

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Former Informatica, YL Ventures CISO Joins BigID As New Chief Security Officer


BigID, the leader in data-centric personal data privacy and protection, today announced the appointment of Roger Hale to Chief Security Officer. As CSO, Roger brings more than 35 years of information security experience spanning venture capital, cloud, data management and more.

At BigID, Roger will be responsible for leading initiatives related to security and risk management, internal compliance, product innovation and industry evangelism. Prior to BigID, Roger served as CISO-in-Residence at YL Ventures, advising early-stage startups on ideation support, product incubation and driving sales growth. Before joining YL Ventures, Roger was the Vice President and Chief Information Security Officer at Informatica, helping to build and lead security initiatives to bolster Informatica’s big data platform. He also previously served as the CISO at Inkling, and held senior leadership positions at Lending Club and Symantec.

“The breadth of Roger’s expertise makes him an ideal candidate to accelerate BigID’s security initiatives” said Dimitri Sirota, Co-founder and CEO of BigID. “He has a proven track record of spearheading robust in-house security policies and security-focused innovation, and will serve as a crucial member of our team as BigID enters its next stage of corporate growth.”

To learn more, please visit http://bigid.com/demo.

About BigID

Based in New York and Tel Aviv, BigID uses advanced machine learning and identity intelligence to help enterprises better protect their customer and employee data at petabyte scale. Using BigID, enterprises can better safeguard and assure the privacy of their most sensitive data, reducing breach risk and enabling compliance with emerging data protection regulations like the EU’s General Data Protection Regulation and California Consumer Privacy Act. BigID has raised $146 million in funding since its founding in 2016 and has been recognized for its privacy innovation as the 2018 RSA Conference Innovation Sandbox winner, a CB Insights 2018 Cyber Defender, Network Products Guide 2018 IT World Awards “Hot Company of the Year” winner, a 2019 InformationWeek Vendor to Watch, a 2019 Business Insider enterprise vendor “to bet your career on,” and a 2019 World Economic Forum Technology Pioneer. Learn more at http://bigid.com or visit us at http://bigid.com/demo to schedule a demo.

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Controlled Contamination Services (CCS) Announces Robert Schiller as Its New Chief Marketing Officer


Robert Schiller, Chief Marketing Officer, Controlled Contamination Services

He brings an energy, cultural spirit, and skill set that will enhance the CCS brand and profoundly impact our growth and service delivery models,” commented CCS President, Eric Goldmann.

Controlled Contamination Services is pleased to announce Robert Schiller as the new Chief Marketing Officer for CCS. Robert began his position with the company in January 2020 and has been working on the initial strategy and composition of this newly created position for CCS. Robert will be directing the marketing, communication and strategy functions for CCS that are all focused on the growth of the company and enhancing revenues through sales and current partner growth.

Prior to joining CCS, Schiller worked for 9 years in the facility services industry with ISS Facility Services, North America as its Vice President of Sales & Marketing. During that time Schiller oversaw marketing and the cultural integration of several large acquisitions which saw the company go from $150M in revenue to more than $600M. Robert built the framework for sales management, metrics, reporting, working with customers and eventually working on the global marketing team as well as representing ISS on the North American Leadership team. “I am excited to reunite with Robert at CCS having worked with him in the past for many years. He brings an energy, cultural spirit, and skill set that will enhance the CCS brand and profoundly impact our growth and service delivery models,” commented CCS President, Eric Goldmann.

Schiller has spent the past few years working in private equity running businesses and working on executive leadership teams in the restaurant, food processing, and retail industries. Prior to facility services, Robert started his career in sports marketing working for NBA teams like the Phoenix Suns, Indiana Pacers and Golden State Warriors in sponsorships and marketing. Robert lives in Phoenix with his family and has been involved in the community in Arizona for many years, including Young Life and youth sports.

About Controlled Contamination Systems:

CCS is the leading provider of GMP cleaning services for controlled environments in the Life Sciences, Data Center, and manufacturing industries. CCS provides its clients with comprehensive cleaning, decontamination, and technical service solutions that exceed the health, safety and environmental requirements for your business.

Since 1993, CCS has cleaned and provided facility solutions, technical services and decontamination service to millions of square feet of client space throughout the US. CCS tailors its solutions with proven best practices in facility services and cleaning controlled environments.

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SightCall Announces Free Access to SightCall Visual Support App on Salesforce AppExchange for Salesforce Customers Fighting COVID-19


“We are excited to see SightCall innovating to help healthcare providers and service organizations elevate safety and care. This level of personalized connectivity is critical in times of crisis.” – Woodson Martin, GM & SVP, Salesforce AppExchange

SightCall, a leading visual assistance platform, has announced it is offering free access to its SightCall Visual Support app on Salesforce AppExchange for qualified Salesforce Health Cloud, Service Cloud and Field Service Lightning customers on the front line of COVID-19 response. SightCall Visual Support is an AR solution giving service organizations the collaboration tools needed to see and resolve problems remotely in a secure, real-time video environment.

SightCall is integrated with Salesforce Health Cloud, Service Cloud, and Field Service Lightning and can be activated immediately, enabling efficient video connections between Salesforce customers and their patients, technicians or customers. To help Salesforce customers reduce the risk of exposing their employees and customers to the virus, visual support can be deployed for a variety of contact mitigation use cases including:


  • COVID-19 triage and medical care coordination via live video
  • Improved patient access for healthcare providers
  • Converting onsite technician visits to virtual support
  • Providing remote AR guidance to assist in the repair and maintenance of essential equipment
  • Providing visual assistance to resolve problems remotely and reduce in-person contact


Comments on the News

“We are excited to see SightCall innovating to help healthcare providers and service organizations elevate safety and care. This level of personalized connectivity is critical in times of crisis.” – Woodson Martin, GM & SVP, Salesforce AppExchange

“The urgent needs of healthcare providers and service organizations compel our world to rapidly digitally transform the way we provide service. We are offering a visual support solution built on the Salesforce Customer 360 platform that extends beyond hospital walls and contact centers to connect companies that are responding to the COVID-19 crisis in a safe, virtual environment where they can collaborate to resolve issues. We are proud to provide free access to providers, first responders and service organizations working to prevent further COVID-19 transmission.” – Thomas Cottereau, CEO at SightCall

Qualifying Salesforce customers can receive a minimum of 2 months free visual support access for up to 50 users. The offer is available to Salesforce Health Cloud, Service Cloud and Field Service Lightning customers including emergency response teams, healthcare providers, call centers and field service organizations mitigating the outbreak of Novel Coronavirus. For a complete list of offer details, contact your Salesforce representative or SightCall at bizdev@sightcall.com.

Find SightCall on the Salesforce AppExchange: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FABebUAH

About Salesforce AppExchange

Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 5,000 solutions, 7.5 million customer installs and 90,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.

Additional Resources


Salesforce, AppExchange, Health Cloud, Service Cloud and others are among the trademarks of salesforce.com, inc.

About SightCall

SightCall is a global video cloud platform with a decade of experience enabling visual support interactions for enterprises in over 90 countries around the world. Enhanced by Augmented Reality (AR) and Artificial Intelligence (AI), the visual support technology digitally transforms healthcare, customer support and field service organizations. SightCall is headquartered in San Francisco with offices in NYC, Boston, Paris, London, Frankfurt and Singapore. For more information, visit: http://www.sightcall.com.

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