All posts by imreal

Science: Biology

Call for Entries Issued for 18th Annual Stevie® Awards for Sales & Customer Service

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The early-bird entry deadline, with reduced entry fees, is October 11, 2023. The final entry deadline is November 8, but late entries will be accepted through January 24, 2023, with payment of a late fee. Finalists will be announced March 5, and the Gold, Silver, and Bronze Stevie Award winners will be revealed during an awards ceremony on April 12 in Las Vegas.

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards, thought leadership, and solution provider awards categories. Entrants may submit any number of nominations to any number of categories, which include:

  • Sales Individual categories such as Senior Sales Executive of the Year and Sales Representative of the Year
  • Sales Team categories like Global Sales Team of the Year and Online Sales Team of the Year 
  • Sales Achievement categories such as Sales Turnaround of the Year and Sales Training or Coaching Program of the Year 
  • Sales Distinction categories in 14 industry groupings 
  • Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year 
  • Customer Service and Contact Center Team categories like Contact Center of the Year and Back Office Customer Service Team of the Year 
  • Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
  • Customer Service Department categories in 12 industry groupings 
  • Customer Service Success categories in five industry groupings 
  • New Product and Service categories like Best New Business Intelligence Solution and Best New Marketing Solution 
  • Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year 
  • Business Development categories such as Business Development Professional of the Year and Business Development Achievement of the Year – Hospitality & Leisure 
  • Thought Leadership categories such as Best Use of Thought Leadership in Sales, Best Use of Thought Leadership in Business Development, and Best Use of Thought Leadership in Customer Service

Two new Sales Achievement categories have been added to recognize accomplishments in sales automation and in sales self-service. Explore all of the categories here.

2024 will see the return of the People’s Choice Stevie® Awards for Favorite Customer Service, a popular feature of the Stevie Awards for Sales & Customer Service in which the public may vote for their favorite providers of customer service, from among all finalist nominations in the Customer Service Department of the Year categories.

Winners of the 2023 edition of the Stevie Awards for Sales & Customer Service included AT&T, Banco Popular Dominicano, Care.com, Cisco Systems, Cvent Inc., DHL Express Worldwide, Dubai Airports, Easyship, Enerjisa Enerji, GoHealth, HP, IBM, Michael Kors, Modern Campus, Nasdaq Governance Solutions, Pan American Energy, PT Telkom Indonesia (Persero) Tbk, SAP, SoftPro, Splunk, Support Services Group, ValueSelling Associates, VIZIO Inc., Vodafone Turkey, and many more.

The 2024 competition will be judged by more than 150 professionals around the world. Those interested in participating on one of the juries may apply at https://sales.stevieawards.com/sa-judge/register.

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Each year more than 12,000 nominations from more than 70 nations are judged by more than 1,000 professionals in Stevies competitions. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Media Contact

Nina Moore, Stevie Awards Inc., 7035478389, [email protected], www.stevieawards.com/sales

SOURCE Stevie Awards Inc.

Society: Christianity

Luisa Acosta Named Vanir’s First Vice President of Brand Strategy

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“Sixty years is a tremendous milestone for Vanir,” Acosta said. “Less than 36% of companies make it to their 10th anniversary, and family-owned businesses only make it to about 24 years on average. Six decades is truly a legacy of leadership, perseverance and success. It is a true testament to H. Frank Dominguez’s vision and the incredible work Dorene has done over the last 20 years to position Vanir as a national leader in the PMCM and real estate development markets.”

Named one of the Top 100 Hispanic Influentials in the U.S. by Hispanic Magazine, Corporate Woman of the Year by the State of California and Trail Blazer of the Year by the National Association of Women Business Owners, Acosta got her start working as a news anchor for KGET Channel 17 (an NBC affiliate in Bakersfield, California) before transitioning to the role of Press Deputy and later Deputy Chief of Staff to former Los Angeles City Councilman Richard Alatorre. She also worked for Farmers Insurance Group for 17 years, ultimately becoming the company’s first Latina Vice President and Officer, and holding numerous leadership roles from multicultural advertising and marketing to philanthropy, community affairs, business development and recruiting.

“Luisa is a proven leader with an innovative and collaborative spirit,” said Dorene C. Dominguez. “She has an incredible track record of delivering creative and impactful campaigns, initiatives and events, and has already worked to develop a deep understanding of Vanir’s legacy, as well as what’s next. We have an important story to tell, and I’m confident that Luisa is the right person to help us tell it.”

Acosta is passionate about her community work and serves on the HOPE Champions Board, Eleva X, the Mariachi USA Foundation and is a former board member of the Los Angeles Police Department’s Hollenbeck Police Activities League, as well as the March of Dimes LA Chapter and a mentor for Girls Today, Women Tomorrow.

About Vanir

Vanir is a national leader in program, project and construction management and real estate development. Ranked as a top firm by Engineering News-Record for more than three decades, our award-winning team provides a full range of services to public and private sector clients in the healthcare; education (K-12 and higher); justice and essential services; science and technology; state and local government; commercial, residential and nonprofit; energy; transportation; and water and wastewater markets. Founded in 1964, we have delivered $29.3 billion in construction value to hundreds of clients nationwide. Our tremendous repeat business rate, which stands at 85%, is a testament to our team’s ability to provide high-quality, innovative solutions that result in successfully-executed programs and projects. We currently have offices in Arizona, California, Colorado, Illinois, Louisiana, Texas and Washington, with more than 350 employees working on projects nationwide.

Media Contact
Ashley Teak, Vanir, 1 916-575-8888, [email protected], https://www.vanir.com/

SOURCE Vanir

Society: Disabled Issues / Disabilities

Daughters for Earth | The Hummingbird Effect Campaign

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This significant grant, decided by The Wise Daughters Council, a diverse committee of women leaders, demonstrates Daughters for Earth’s commitment to democratizing philanthropy. “Just because we have access to funds, does not mean we have the best knowledge on how best to give it and to whom. Here at Daughters For Earth we trust the wisdom and the expertise of indigenous women, youth leaders, conservationists, and scientists who dedicated their lives to climate solutions and the protection of biodiversity to be the philanthropic decision makers on how best to increase funding and support to women-led climate actions,” said Zainab Salbi, Co-Founder of Daughters for Earth.

Recognizing the positive impact of mobilizing women globally, The Hummingbird Effect was inspired by the African fable, I Will Be a Hummingbird by Wangari Maathai. The campaign has many engaging elements including the launch of the graphic novel series, a puzzle, fine jewelry in collaboration with Surya and the Moon, and an interactive avatar on DaughtersforEarth.org. Registering on the non-profit’s site grants free access to the new graphic novel series that can be used as a source of inspiration and tools for learning about science based solutions in simple ways.

Participating in the movement, Jiggy Puzzles offers a 500-piece #TheHummingbirdEffect Puzzle featuring artwork by Daughters for Earth’s graphic novel cover artist, Farah Brightart, priced at $40 with proceeds supporting the cause.

Daughters for Earth also partnered with Surya and the Moon, a fine jewelry brand founded by Sneha Calarese and Keri Clavin. Together with Jaipur-based artisans, they’ve crafted a limited edition 18k gold collection inspired by hummingbirds. It includes a single gold stud, enamel earrings with white sapphires, and a hand-painted medallion with blue sapphires. Fifty percent of proceeds benefit Daughters for Earth, exclusively at Greenwich St. Jewelers and SuryaandtheMoonJewels.com.

By continuing to champion women’s pivotal role in climate actions, the nonprofit has expanded their impact globally to funding projects in additional countries such as Argentina, Ecuador, Indonesia, Nigeria, Suriname, Philippines, and Vietnam along with Ecuador, Indonesia, Kenya, Uganda, the US, the UK and many more.

About Daughters for Earth:

Daughters For Earth is a fund and a movement that is focused on funding and celebrating women-led efforts to protect and preserve the earth and provide tools to mobilize women worldwide to be part of climate actions. The approach is supported by scientific research spearheaded by Daughters for Earth’s partner, One Earth.

Since its inception in March 2022, Daughters for Earth has already funded 103 women-led climate actions with a particular focus on preservation of land and water, protection of wild animals and regenerative agriculture.

Media Contact

Edeana Mombrun, PRose Public Relations, 1 (917)498-4132, [email protected]

Sydney Oh, Oh The Agency, 1 404992-9078, sydney@sydneyoh.com

SOURCE Daughters for Earth

Health

Crafted for Cannabis Connoisseurs, Planet 13 Launches its New Line of Medizin Solventless Live Rosin Vape Cartridges

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The first premium strains launched are Medizin Silver Reserve and Medizin GMO. They are now available at Planet 13’s Medizin Dispensary at 4850 W. Sunset Road, Las Vegas.

For those who want an invigorating and energizing experience, Medizin Silver Reserve is a highly sought-after sativa-dominant hybrid strain, beloved by cannabis enthusiasts for its exceptional balance between uplifting and relaxing effects.

Medizin GMO also known as “Garlic Cookies,” is a potent indica-dominant hybrid strain created by crossing Girl Scout Cookies with Chemdawg. Known for its unique flavor profile and powerful effects, GMO is a strain that leaves a lasting impression.

“We are constantly innovating and offering our customers the best new products,” said David Farris, Planet 13 VP of Sales & Marketing. “Based on the early feedback we’ve received we know our new Medizin Live Rosin Vape Carts will be very popular and we look forward to rolling out additional premium strains.”

For more information, and to shop online or in store visit: https://www.planet13dispensaries.com/

About Planet 13
Planet 13 (http://www.planet13holdings.com) is a vertically integrated cannabis company, with award-winning cultivation, production and dispensary operations in Las Vegas and Orange County, California. Planet 13 also holds a medical marijuana treatment center license in Florida and a conditional Social-Equity Justice Involved dispensing license in the Chicago region of Illinois. Planet 13’s mission is to build a recognizable global brand known for world-class dispensary operations and create innovative cannabis products. Licensed cannabis activity is legal in these states but remains illegal under U.S. federal law. Planet 13’s shares trade on the Canadian Securities Exchange (CSE) under the symbol PLTH and are quoted on the OTCQX under the symbol PLNHF.

Cautionary Note Regarding Forward-Looking Information
This news release contains forward-looking information and forward-looking statements within the meaning of applicable securities laws. All statements, other than statements of historical fact, are forward-looking statements and are often, but not always, identified by phrases such as “plans”, “expects”, “proposed”, “may”, “could”, “would”, “intends”, “anticipates”, or “believes”, or variations of such words and phrases. In this news release, forward-looking statements relate to the launch of Medizin Solventless Live Rosin Vape Cartridges and subsequent performance. Such forward-looking statements reflect what management of the Company believes, or believed at the time, to be reasonable assumptions and accordingly readers are cautioned not to place undue reliance upon such forward-looking statements and that actual results may vary from such forward-looking statements. These assumptions, risks and uncertainties which may cause actual results to differ include, among others, the potential that regulatory approval of the proposed transaction may not be received or may be delayed or that other conditions to the closing of the proposed transaction may not be satisfied, the potential impact on the Company’s business or stock price due to the announcement of the proposed transaction, the occurrence of any event, change or other circumstances that could give rise to the termination of the Purchase Agreement and those assumptions, risks and uncertainties discussed under the heading “Risk Factors” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2022 and any of the Company’s subsequent periodic reports filed with the U.S. Securities and Exchange Commission at http://www.sec.gov and on SEDAR at http://www.sedar.com. Forward-looking statements contained herein are made only as to the date of this press release and we assume no obligation to update or revise any forward-looking statements should they change, except as required by law. No stock exchange, securities commission or other regulatory authority has approved or disapproved the information contained herein.

For further inquiries, please contact:
LodeRock Advisors Inc., Planet 13 Investor Relations
[email protected]

Robert Groesbeck or Larry Scheffler
Co-Chief Executive Officers
[email protected]

Media inquiries:
Colin Trethewey / PRmediaNow Communications
[email protected]

Media Contact

Colin Trethewey, Planet 13, 813.480.1354, [email protected], https://www.planet13dispensaries.com/

SOURCE Planet 13

Science: Biology

HOVER Wins a 2023 Pro Tool Innovation Award In Technology

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HOVER has received the prestigious 2023 Pro Tool Innovation Award within the Networking and Technology category.

SAN FRANCISCO, Sept. 14, 2023 /PRNewswire-PRWeb/ — HOVER, the technology company building the largest, most comprehensive spatial data model used to connect the homeowner and construction professional to transform the home improvement process, has received the prestigious 2023 Pro Tool Innovation Award within the Networking and Technology category. In its eleventh year, the Pro Tool Innovation Awards brought to light an impressive assortment of pioneering power tools, hand tools, technology solutions, and tool accessories.

According to PTIA’s panel of judges, composed of contractors, construction business owners, tradespeople, and media professionals, HOVER solves several challenges for contractors. They state the following:

“Visualizing what the final results will be is a challenge for every home contractor and client relationship. HOVER can help bridge that gap with its design functions, and give your clients more confidence that they’re getting the home of their dream before the groundwork even starts. When it’s time to crunch numbers, HOVER can help you build your estimates more quickly and even order materials once the contract is signed. There are even applications for homeowners, such as help with insurance claims and brainstorming future upgrades. When it comes to exterior design, HOVER is a high-tech solution in a high-tech world.”

“We are thrilled to be recognized by the Pro Tool Innovation committee. This recognition validates our commitment to helping construction professionals provide the best experience to homeowners – enabling transparent, interactive, and collaborative experiences that transform home improvement,” said Kevin Sturm, Head of Product and Customer Marketing at HOVER.

“Innovation comes in many forms. Pro Tool Innovation Award Winners push boundaries. They typically introduce features no one has ever seen, create new battery-powered solutions, redefine what compact tools can do, or even design products at a lower price than you would otherwise expect for the performance they deliver,” said Kenny Koehler, Editor-in-Chief. “The work of teams and individuals who dare to think outside the box can be seen all over the Pro Tool Innovation Awards.”

The awarded products stood out for their innovative features, superior power delivery, revolutionary ergonomics, technological advancements, improvements in jobsite safety, or exceptional value. The 2023 Pro Tool Innovation Award winners are a testament to the companies and products that propel the construction, landscaping, automotive, and manufacturing industries forward. These industry-leading products merit recognition for their role in driving progress within their respective fields.

This year, 99 different manufacturers and brands submitted over 465 products in dozens of categories for a chance to take home a 2023 Pro Tool Innovation Award.

In a statement reflecting on the 11th annual Pro Tool Innovation Awards, Executive Director Clint DeBoer expressed admiration for the ongoing innovation in the industry.
“This marks our 11th year of hosting the PTIA Awards, and each year we witness an increasing level of innovation from both large and small companies.” DeBoer added, “Every Pro Tool Innovation Award celebrates a product developed by people who really believe that the standard we’re used to is no longer good enough.”

For further information about HOVER, please contact:
Noelie LeBlanc
[email protected]
225 Bush St
San Francisco, CA 94104
Ph: 805-276-8340

About HOVER

HOVER, the technology company building the largest, most comprehensive spatial data model to unlock interactive and engaging digital experiences for home improvement. Used by contractors, insurance adjusters and homeowners alike, HOVER drives efficiencies with a mobile app that measures, designs, and estimates costs all in one place; smartphone photos or blueprints of unbuilt structures transform into beautifully rendered, fully-measured 3D models of any home. Known for industry-leading measurements, 3D visualizations, and precise project estimates, HOVER offers contractors easy-to-use tools and customizable automation for any exterior trade, job type or team – all in one place. For more information, visit hover.to.

About the Pro Tool Innovation Awards

The annual Pro Tool Innovation Awards (PTIA) began in 2013 and are judged by a panel of professional tradesmen and trade media representatives in the electrical, plumbing, MRO, and concrete fields as well as landscaping professionals, general contractors, mechanics, and builders. The Pro Tool Innovation Awards seek to discover and recognize the most innovative tools, accessories, and products across a wide variety of industries and categories. Learn more at protoolinnovationawards.com

Media Contact
Noelie LeBlanc, HOVER, 805-276-8340, [email protected], https://hover.to; The Key PR, The Key PR, 415-377-3158, [email protected]

SOURCE HOVER

Society: Social Services

The National Association of Mortgage Brokers Supports the Federal Housing Finance Agency’s Decision to Postpone the Implementation of the Planned Transition to A Bi-Merge Model

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Postponement allows for the identification of a variety of issues, opportunities, and challenges related to the successful implementation of the new requirements

WASHINGTON, Sept. 14, 2023 /PRNewswire-PRWeb/ — The National Association of Mortgage Brokers (NAMB) applauds the Federal Housing Finance Agency’s (FHFA) recent decision to postpone the implementation of the planned transition to a bi-merge model. The FHFA will allow time for additional public engagement to facilitate the transition to the proposed credit score models and credit report requirements for loans acquired by Fannie Mae and Freddie Mac.

This engagement, which will include stakeholder forums and listening sessions, will allow for identification of a wide variety of issues, opportunities, and challenges related to the successful implementation of the new requirements, including potential refinements to the timeline for adoption.

“We appreciate the FHFA’s decision to allow for more engagement on the bi-merge transition. This change in credit modeling is too significant to be rushed,” said NAMB President Ernest Jones.

“Since the bi-merge proposal was announced in October 2022, NAMB has engaged extensively with FHFA leadership and we are gratified that the decision was made to grant more time for contemplation. Accordingly, we will take the opportunity to continue to engage and encourage our members across the country to do the same,” Jones further noted.

The National Association of Mortgage Brokers has been the voice of the mortgage industry representing the interests of mortgage professionals and homebuyers since 1973. NAMB provides mortgage professionals with advocacy, education, and rigorous certification programs to recognize members with the highest levels of professional knowledge and education. NAMB’s active lobbying and advocacy efforts focus on national and state issues, protecting the interests of its members and borrowers. As the leading national trade association for the mortgage industry, NAMB is affiliated with state associations throughout the country and represents the interests of more than 993,000 licensed and registered Mortgage Loan Originators and 68,000 licensed Mortgage Broker and Mortgage Lender businesses throughout the US. The Association hosts several meetings throughout the year. Engage the organization via social media: https://www.facebook.com/NAMBPros #Nambnational2023

Media Contact

Joshua Steinfeld, Steinfeld Consulting, 1 339-225-1581, steinfeldconsulting@gmail.com

SOURCE National Association of Mortgage Brokers

Lifestyle: Self Help

Filmmakers to champion the FSHD Society’s Los Angeles Walk & Roll to Cure FSH muscular dystrophy

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The Good Bad Things team has direct ties to FSHD. Kurtzman, a 35-year-old from Costa Mesa, California, was diagnosed with facioscapulohumeral muscular dystrophy (FSHD) as a child. He co-wrote the script with childhood friend and filmmaker Shane Stanger. Besides Adler, the film also features Brett Dier (Jane the Virgin, Schooled, About My Father) and Jessica Parker Kennedy (Black Sails, The Flash TV series).

“We all struggle. We all listen to the voices in our heads that tell us we are not enough,” says Kurtzman. “This film is for everyone.”

For Max Adler, FSHD is deeply personal. “I watched my mom and Grandma struggle with this disease, and I don’t want that to happen to anyone, anywhere, ever again,” he said. This is Adler’s sixth year serving as national ambassador for the Walk & Roll to Cure FSHD. The fundraiser has grown to involve thousands of participants at 26 locations this year across the U.S. and Canada.

This year’s Walk & Roll aims to raise $1 million dollars to support research into treatments and a cure, as well as life-changing patient support and education services. Expenses for the event are offset by national sponsors Optum, Fulcrum Therapeutics, and Avidity Biosciences, as well as Los Angeles Walk & Roll sponsor The Baked Bear. In addition, the Lai family has pledged to match all donations up to a total of $250,000.

Supporters can donate and/or join a team by registering online for the Los Angeles FSHD Society’s Walk & Roll. Everyone is also encouraged to tune in to the FSHD Society Walk & Roll Facebook Live Celebration on September 23rd. Event participants from coast to coast will call in and Max Adler will make a special appearance.

About the FSHD Society

The FSHD Society is the world’s largest research-focused patient advocacy organization for facioscapulohumeral muscular dystrophy (FSHD), one of the most prevalent forms of MD. Over the past 32 years, the organization has catalyzed major advancements and worked to accelerate the development of treatments and a cure to end the pain, disability, and suffering endured by one million people worldwide who live with FSHD. The FSHD Society has transformed the landscape for FSHD research and is committed to making sure that no one faces this disease alone.

The Society offers a community of support, news, and information through its website.

Media Contact

June Kinoshita, FSHD Society, 781-301-6060, [email protected], https://www.fshdsociety.org/connect/local-chapters/los-angeles-chapter/

Twitter Facebook

SOURCE FSHD Society



health and fitness

A Key Catalyst for FemmePharma’s Latest Innovation in Women’s Health

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Recent Studies Highlight Menopause-Induced Microbiota Changes and Their Health Consequences

PHILADELPHIA, Sept. 14, 2023 /PRNewswire-PRWeb/ — FemmePharma, a leading innovator in women’s wellness products, today announced the launch of their latest breakthrough product, Mia Vita® Women’s Probiotic, a vegetarian and gluten-free oral supplement to support a healthy gut and vaginal microbiome.

Recent studies from the National Library of Medicine have shown that during menopause the gut, vaginal, and urinary microbiota are altered due to drastic hormone changes which may cause several physical changes and subsequent health consequences. This can lead to an imbalance called dysbiosis.

This shift in gut microbiota may contribute to symptoms commonly associated with menopause, such as weight gain, mood changes, and metabolic disruptions. Maintaining a balanced gut microbiome through dietary and lifestyle interventions can play a crucial role in supporting women’s overall health and well-being during this transitional phase.

Backed by extensive research and the expertise of leading experts, Mia Vita® Women’s Probiotic® contains a proprietary blend of beneficial bacteria strains that support optimal gut function, hormonal balance, and immune system support. These carefully selected probiotic strains work in harmony to promote a balanced gut microbiome, helping women feel their best from the inside out.

“We are excited to introduce Mia Vita® Women’s Probiotic supplement as the latest addition to our line of women’s wellness products,” said Gerianne DiPiano, CEO and founder, FemmePharma. “At FemmePharma, we understand that women’s health needs are ever-evolving so we’re empowering women to take charge of their health journey, providing them with a powerful tool to navigate the challenges associated with perimenopause and menopause. This supplement embodies our mission to create tailored solutions that resonate with the unique needs of women.”

Mia Vita® Women’s Probiotic is now available for purchase exclusively on the FemmePharma website Customers and healthcare professionals can learn more about the product’s benefits, ingredients, and usage guidelines on the website.

For media inquiries, please contact Meaghan F. Washington at [email protected] or 215-370-5302.

About FemmePharma

FemmePharma is a pioneering brand dedicated to creating science-backed women’s wellness products that empower women to take control of their health. With a focus on addressing the unique needs and challenges faced by women experiencing symptoms of perimenopause, menopause and postmenopause, FemmePharma develops innovative solutions that promote vitality, balance, and well-being.

Media Contact

Meaghan F. Washington, Francis Goodwin PR LLC, 1 2153705302, hello@francisgoodwinpr.com

SOURCE FemmePharma

Health: Mental Health

New ‘Plutus Health Revenue Cycle Management Challenges Index, 2023’ offers insights into healthcare revenue management

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“Our new ‘Plutus Health Revenue Cycle Management Challenges Index, 2023‘ shows how big of a burden insurance denials are for healthcare providers. With 40% of survey respondents reporting that they are losing more than half a million dollars in annual revenue every year simply because of insurance denials, the scale of the problem is immense,” said Thomas John, Founder and CEO of Plutus Health, Inc.

“Despite AI [artificial intelligence] and RPA [robotic process automation] offering proven solutions, providers still seem hesitant to implement these new technologies into their RCM process. We hope this survey shows just how urgent it is for the healthcare industry as a whole to embrace these new technologies, which have the potential to drastically increase revenue for healthcare providers across the country,” he said.

Claim denials stood out as the top challenge for providers — and it’s costing them a lot of money. More than 40% of the healthcare providers we surveyed said they lose more than half a million U.S. dollars in annual revenue each year due to denied insurance claims. And 18% reported losing more than a million U.S. dollars annually.

Nearly 60% of respondents said that dealing with insurance denials was one of their most significant RCM challenges, and 42% said denial management was one of the stages in their RCM process that is regularly due to staff shortages.

So, it’s no surprise that 43% of respondents said denial management was among their greatest priorities in 2023. And 20% of respondents noted that achieving clean claim rates and lower denial rates were also a top key performance indicator (KPI) that the RCM teams focused on in 2023.

Managing staffing needs also causes stress for healthcare providers, with about 40% of respondents reporting it as one of their most significant challenges. Nearly half of the respondents also revealed that they rely on external support for RCM, either using a combination of internal and external teams or outsourcing to one or more vendors.

Healthcare providers who’ve tried new technologies — such as RPA and AI — have seen improvements in their overall RCM process.

Nearly 20% of the respondents who use AI and RPA said the greatest improvement since implementing the technology was improved efficiency in filing claims, and 18% reported reduced data-entry errors.

Nearly 30% of respondents who used AI and RPA said it resulted in faster cash flow and collections, while about 20% said it resulted in more insightful and readily accessible business analytics.

Bridging the gap between healthcare providers and technology-based solutions is our passion at Plutus Health because we know what it means when we get it right: better patient care.

That’s why we offer services like our claim status-check bots, which leverage automation to make the claim status-check process more efficient and error-free. Additionally, our automated eligibility verification process allows providers to assess eligibility before providing services to a patient or submitting a claim to the Payer.

For more insights into the challenges healthcare providers face in their revenue cycle management and the ways they’ve found to solve them, find more insights as well as the full “Plutus Health Revenue Cycle Management Challenges Index, 2023” report on our website.

Media Contact

Thomas John, Plutus Health Inc., 1 1-469-242-6053, [email protected], www.plutushealthinc.com

LinkedIn

SOURCE Plutus Health Inc.

Health: Addiction

U.S. Career Institute and Premier Health Partner to Support Employee Growth and Solve Staffing Challenges through Education.

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This partnership will enable Premier Health to meet its staffing needs by attracting, developing, and retaining high-quality, Medical Assistants at its affiliated urgent care clinics. Medical Assistants that receive training through U.S. Career Institute will also be positioned to earn industry credentials, ensuring a well-trained, tenured, and patient-focused staff.

“I am excited about this partnership with U.S. Career Institute “stated Jared LeDoux, VP of Human Resources at Premier Health. “In addition to helping build clinical capabilities of our workforce, we are also engaging our front-line team members with opportunities to further their careers. We truly believe, here at Premier Health, that our team members can grow with us – no matter what healthcare path they wish to take. The Medical Assistant program through U.S. Career Institute allows team members the opportunity to learn at their own pace, providing them with instructional support and structured opportunities to practice their skills at the clinic-level.”

Janet Perry, VP of Academics and Compliance at U.S. Career Institute stated, “The rising concerns of labor shortages in the healthcare industry are here to stay, the healthcare industry is facing significant employee shortages from the top down, the U.S. faces a projected shortage of more than 3.2 million skilled healthcare workers such as medical assistants, home health aides and nursing assistants. This partnership contains proven strategies that can help fill critical entry level healthcare positions, while creating career ladders and investment back into the healthcare workforce that will result in developing expertise and retention. U.S. Career Institute is delighted to play a role in solving these challenges.”

About U.S. Career Institute

Weston Distance Learning, the parent company of U.S. Career Institute, has been providing distance education since 1981. By offering high-quality, career-focused online education at affordable prices, U.S. Career Institute has helped thousands of students reach their educational and career goals. U.S. Career Institute is accredited by the Distance Education Accrediting Commission (DEAC), which is listed by the U.S. Department of Education as a recognized accrediting agency. USCI’s curricula, administrative procedures, faculty, and policies are frequently reviewed to make sure that USCI continues to meet high standards of quality and service. To learn more about U.S. Career Institute, visit https://www.partners.uscareerinstitute.edu

About Premier Health

Founded in 1999, Premier Health is among the first urgent care operators in the nation to specialize in a health system branded, joint venture model. A recognized leader in the urgent care industry, Premier Health partners with some of the top health systems across the country including Trinity Health’s and its network of hospitals, HCA, Ardent, LCMC Health, UT Health East Texas and the University of Kansas Health System. Premier Health is committed to the delivery of excellent clinical care in a setting that offers each patient a next-level consumer experience. All of Premier’s clinics are nationally accredited by the Urgent Care Association. You can follow Premier Health on LinkedIn or Twitter. To learn more, go to https://premierhealthurgentcare.com

Media Contact

Holly Cook, U.S. Career Institute, 1 9702826357, [email protected], https://www.partners.uscareerinstitute.edu

SOURCE U.S. Career Institute