Human Amnion-Chorion Membrane Preserves Alveolar Ridge


Journal of Oral Implantology Volume 47 Issue 5

Journal of Oral Implantology Volume 47 Issue 5

The researchers stated that future studies should also focus on membrane thickness as well as examining residual concentrations of various grafting materials after epithelial closure.

Journal of Oral Implantology – After tooth extraction, alveolar ridge collapse can cause serious dental complications in patients for future implant surgeries. Preservation of the alveolar ridge helps to secure bone structure essential for the eventual successful dental implant placement. Traditionally, a type-1 bovine collagen membrane has been used to strengthen the ridge, but researchers are looking into alternative materials to assist in healing, function, and esthetics. “Jawbone preservation after tooth removal maintains the bone’s volume and quality for future implant placement,” researchers from the College of Dentistry, University of Kentucky, Lexington, and a private dental practice, Houston, Texas, state. They recently published the findings of their randomized controlled clinical study in the Journal of Oral Implantology that evaluates the use of human amnion-chorion membrane compared with a traditional type-1 bovine collagen membrane in an exposed socket preservation technique.

In their analysis, the researchers identified 43 patients that needed tooth extraction followed by a delayed implantation procedure. The patients were split into a 21-person experimental group receiving a human amnion-chorion membrane (experimental) and a 22-person control group receiving a bovine collagen membrane (control). The researchers wanted “to determine if intentional membrane exposure compromises ridge dimensions and bone quality.”

Researcher Ahmad Kutkut summarized the results by stating, “The volunteers underwent implant placement after an average healing period of 19.5 weeks. Core bone specimens were obtained for histomorphometric analyses. In addition, the clinical ridge dimensions were measured after extraction and at the time of delayed implant placement. As a result, no significant difference was observed between the experimental and control groups in the quality of the vital bone formation. In addition, the bone height and width did not differ, as determined by clinical measurements.”

The findings of this study suggest that using a human amnion-chorion membrane to aid in alveolar ridge preservation had no significant difference from using the traditional type 1 bovine collagen membrane. The researchers stated that future studies should also focus on membrane thickness as well as examining residual concentrations of various grafting materials after epithelial closure.

Dr. Kutkut reiterates these conclusions by saying, “Using a human amnion-chorion membrane as an open barrier did not compromise the healing or affect bone quality and quantity at the extraction sites.”

Full text of the article, “Comparison of Dehydrated Human Amnion-Chorion and Type 1 Bovine Collagen Membranes in Alveolar Ridge Preservation: A Clinical and Histological Study” Journal of Oral Implantology, Vol. 47, No. 5, 2021, is available at https://doi.org/10.1563/aaid-joi-D-19-00335

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About the Journal of Oral Implantology

The Journal of Oral Implantology is the official publication of the American Academy of Implant Dentistry and of the American Academy of Implant Prosthodontics. It is dedicated to providing valuable information to general dentists, oral surgeons, prosthodontists, periodontists, scientists, clinicians, laboratory owners and technicians, manufacturers, and educators. The JOI distinguishes itself as the first and oldest journal in the world devoted exclusively to implant dentistry. For more information about the journal or society, please visit http://www.joionline.org.

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Moonwalk Partners With New York’s Flagship Esports Organization Andbox To Deliver Web3 Engagement and NFT Utility


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Moonwalk’s platform enables brands and creators to build highly engaged communities around web3 and NFT’s

Moonwalk, the NFT Utility and Web3 Communities platform for brands and creators, is pleased to announce that it has partnered with Andbox, New York’s flagship esports organization, to deliver web3 engagement and NFT utility through Moonwalk’s platform for the organization. Andbox owns and operates the New York-based franchises in the Overwatch League (New York Excelsior) and the Call of Duty League (New York Subliners), as well as a team that competes in Valorant under the Andbox brand.

The Moonwalk platform drives community engagement and revenue by interconnecting NFT’s with social, content, experiences and shopping across a brand’s digital ecosystem, from unlocking social channels and virtual experiences to in-real-life ticketing. Moonwalk’s white-label Web3 wallet enables NFT holders to unlock and access exclusive real-world, online and metaverse content and value, powering community engagement both online and in real life.

“NFT’s are disrupting the ways brands and creators engage audiences and build community”, said Moonwalk CEO Shiv Madan. “Moonwalk’s platform enables brands and creators to build highly engaged communities around web3 and NFT’s. We’re excited to partner with Andbox and their teams to offer esports communities a new way to engage, participate and unlock value. We see eSports as a potentially significant adopter of NFT’s, and Andbox has the reach to implement NFT utility at scale.”

“We’re excited to be partnering with Moonwalk to utilize Web3 technologies for community engagement for our fans,” said Andbox Cofounder and Chief Product Officer Rohit Gupta. “Moonwalk’s platform provides us a seamless solution for implementing NFT utility that we need to elevate what we offer throughout our digital ecosystem.”

Moonwalk’s NFT and Web3 Platforms provide brands and creators with all of the elements they need to build and monetize web3 communities. This consists of four key areas:

White-label Web3 Wallet: Moonwalk’s Web3 wallets enable users to unlock the true value of their NFT’s and digital assets, enabling holders to access and purchase exclusive digital and real-world content

Token-gated API’s: Moonwalk integrates with social, content, community and shopping platforms to enable NFT community to earn and spend through the digital wallet

NFT Collections: Moonwalks proprietary algorithms and smart contract system enables the creation and minting of generative NFT collections and metaverse access keys

IRL Tickets, Rewards and Discounts: Payments: Moonwalk’s Wallet seamlessly integrates with Apple Wallet and Google Pay, making a seamless connection between online engagement and real world rewards, and NFT-gated access control.

About Moonwalk

Moonwalk is the NFT and Web3 platform for brands, creators and communities. Moonwalk’s platform enables brands, creators, and communities to create their own branded Web3 economies. The Moonwalk platform drives engagement and revenue by interconnecting NFT’s, rewards, and payments across a brand’s digital ecosystem, from social to content and shopping. Moonwalk’s core offering centers around branded Web3 wallets that enable users to interact with brands, purchase and unlock NFTs, and earn and spend digital tokens throughout the brand’s ecosystem. It also facilitates the creation of generative NFT collections that enable communities to form, and unlock content, access and value. Moonwalk works with iconic brands in sports, music, media, and gaming. For more information, visit http://www.moonwalk.com.

About Andbox

Andbox is New York’s flagship and leading esports entertainment organization. It owns and operates the New York Excelsior (NYXL), New York’s first professional esports team and one of the founding franchises of Activision Blizzard’s Overwatch League, the New York Subliners in Activision Blizzard’s Call of Duty League, and is home to New York’s first-ever Valorant team that competes under the Andbox name. It has also created new platforms for amateur players to compete and showcase their skills, including Spring Rally for college students and Battle of the Boroughs for residents of the New York tri-state area.

Andbox is backed by an investor group that consists of major sports and media organizations and individuals such Kevin Durant and Rich Kleiman’s Thirty Five Ventures, actor and producer Michael B. Jordan, David Levy (former president of Turner), Jeff Raider (co-founder and CEO of Harry’s), Neil Blumenthal (co-founder and CEO of Warby Parker), Adam Leibsohn (co-founder and COO of GIPHY), and Roham Gharegozlou (co-founder and CEO of Dapper Labs).

Andbox embodies New York’s reputation as a creative beacon and culture setter. The organization has won multiple industry awards for outstanding visual design, and brought high fashion to the gaming community with custom athlete lines and products with the likes of Undefeated, Nike and Public School. Andbox is also home to incredible content creators including Aydan, the highest-earning Call of Duty: Warzone player by tournament winnings in the world; BobbyPlays, a top Call of Duty: Mobile creator; Brian Alcazar aka “1st”, our artist-in-residence and widely respected street style photographer; SenseiSwishem, a rising Warzone content creator; and Mike LaBelle, a multi-time FIFA national title winner and proud New Yorker.

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Cypress Health Partners Affiliate Partners with Worcester Physical Therapy Services


Joining the Bay State Physical Therapy network and the Cypress Health Partners family will further support our team in delivering exceptional care to patients. We are excited to partner with a respected organization and we look forward to what the future has in store for us

For the past 30 years, Worcester PTS has provided exceptional care to patients in the Greater Worcester with clinical expertise in sports medicine, post-op care, vestibular rehab, aquatic therapy, and work conditioning. This long-standing practice has leveraged its strong team of physical therapists and innovative 10,000 sq. ft. location to serve thousands of patients in Central Massachusetts. WPT and Cypress Health Partners have tremendous alignment of core values, placing exceptional patient experience and hands-on patient care at the core of their organizations.

“We are thrilled to expand our presence in Central Massachusetts and the Worcester market with a partner that has longstanding ties to a great community and a storied history of delivering great care,” says Dr. Steve Windwer, founder, and CEO of Cypress Health Partners. “We look forward to supporting Tom Willett and his team as they continue to provide excellent patient care.”

“Joining the Bay State Physical Therapy network and the Cypress Health Partners family will further support our team in delivering exceptional care to patients. We are excited to partner with a respected organization and we look forward to what the future has in store for us,” says Thomas Willett, PT, founder of Worcester PTS and current Managing Partner of Bay State Physical Therapy in Worcester.

About Cypress Health Partners

Cypress Health Partners (“CHP”), headquartered in Braintree, MA is the largest network of physical therapy and chiropractic clinics in New England. Our scale allows us to offer our clinics the resources and support they need to thrive and deliver the best possible patient experience. As we grow, we are guided by a vision that physical therapy and chiropractic treatments should be at the core of musculoskeletal health, and that we have the responsibility help our communities live healthier and more fulfilling lives, while reducing healthcare costs and reliance on opioids to treat pain.

To learn more about partnering with Cypress Health Partners, please visit http://www.cypresshealthpartners.com or contact Brady Hill, SVP of Strategy and Corporate Development, bhill@cypresshp.com.

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The Top Email Security Software Vendors According to the FeaturedCustomers Fall 2021 Customer Success Report Rankings


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Today FeaturedCustomers published the Fall 2021 Email Security Software Customer Success Report to give prospects better insight on which Email Security Software would work best for their business according to real customer references.

The highest rated vendors according to the Fall 2021 Email Security Software Customer Success Report are:

Market Leaders – Agari, Avanan, Barracuda Networks, Cofense, Mimecast, Proofpoint, SonicWall, Tessian, TitanHQ, and Zix were given the highest “Market Leader” award. Market Leaders are vendors with a substantial customer base & market share. Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence relative to company size.

Top Performers – Cyren, GreatHorn, Guardian Digital, SilverSky, Vade Secure, Valimail, and VIPRE were awarded “Top Performer” honors. Top Performers are vendors with significant market presence and enough customer reference content to validate their vision. Top Performers products are highly rated by its customers but have not achieved the customer base and scale of a Market Leader relative to company size.

Rising Stars – EdgeWave, MailGuard, Paubox, and Zerospam were awarded the “Rising Star” honor. Rising Stars are vendors that do not have the market presence of Market Leaders or Top Performers but understand where the market is going and has disruptive technology. Rising Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence.

About the Email Security Software Customer Success Report:

The customer success report is based on over 2,500 pieces of verified customer reference content. A vendor’s overall customer success score is reached via a weighted average of their Content, Market Presence, and Company Scores. Of the vendors listed in the FeaturedCustomers’ Email Security Software category, 21 vendors met the minimum requirements needed to be considered for the customer success report.

About FeaturedCustomers:

FeaturedCustomers, the world’s only customer reference platform for B2B business software and services, helps potential B2B buyers research and discover business software and services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day our platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB’s. For more information, visit their website.

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BoxLock is tackling preanalytical errors for leading laboratories with a new comprehensive specimen logistics solution


BoxLock Specimen Logistics Lab Box

BoxLock Specimen Logistics Lab Box

BoxLock Control, the company’s cloud-based platform for managing data and devices, integrates into route management and lab information management systems to help reduce empty stops which account for roughly 30% of all specimen pickup attempts.

BoxLock, the supply chain access control platform, announced today at The Executive War College on Lab and Pathology Management, the rollout of an updated suite of specimen logistics solutions to meet the most demanding needs of laboratory customers.

Over 13 billion specimens were collected annually in the United States pre-pandemic. It’s estimated that over 70% of errors in the clinical testing process occur in the pre-analytical phase before the specimen ever reaches the laboratory for processing.

BoxLock’s new Cam Lock form factor includes Parsyl environmental sensor support, X-Ray capabilities and new hold time metrics so that laboratories can better service their clients with higher quality lab results, more reliable, efficient specimen logistics and enhanced visibility. BoxLock Control, the company’s cloud-based platform for managing data and devices, integrates into route management and lab information management systems to help reduce empty stops which account for roughly 30% of all specimen pickup attempts.

Currently in market with a number of regional and national laboratories, BoxLock’s specimen logistics solution reduces pre-analytical errors by giving labs and clinics insights into whether there are specimens available for pickup, how many specimens there are, the environmental conditions of the lab box and critical specimens along with the hold time. This historically elusive information is key to filling in the gap between specimen collection and specimen transportation.

For environmental monitoring, BoxLock has partnered with Parsyl, the supply chain data platform, makers of the Trek Tab and Trek Pro sensors. With the IoT devices from both companies and the underlying data, BoxLock and Parsyl are able to provide critical tools to monitor, prevent and protect specimen quality resulting from adverse conditions. This unique partnership creates an innovative and powerful way for laboratories to maintain the security and quality controls for their specimens throughout the preanalytical phase from clinic to laboratory.

Working with students and professors from Georgia Tech Supply Chain and Logistics Institute, BoxLock leverages customers’ existing data to help identify how to maximize the potential route savings. The net results in less drivers needed to service a larger customer base which is critical with labor shortage challenges.

BoxLock’s specimen logistics solutions are available from the company’s website at http://www.getboxlock.com/specimen-logistics and will additionally be available for purchase from McShane Welding, the nation’s proven leader in secure, courier, lab pickup box solutions. This partnership makes BoxLock’s platform as a service solution available as an add-on to the customized boxes that labs are currently purchasing through the same supplier most laboratories are procuring their lab boxes today.

BoxLock partners with in-house supply chain and logistics leaders in healthcare, aviation, operations and B2B e-Commerce sectors to provide customers with a unique suite of solutions that combine market leading IoT capabilities with advanced, practical tools for inventory management and access controls.

About BoxLock

BoxLock’s innovative supply chain access control platform helps businesses protect, track, and transfer assets. The company’s inventory, access, and security solutions make supply chains more efficient, accountable, and reliable wherever assets are stored or transferred. BoxLock’s smart devices and pioneering software platform seamlessly integrate into existing business systems, enabling companies unparalleled control over all facets of their supply chain, from pickup to delivery, and all points in between. The company’s transformative solutions are used by customers in healthcare, aviation, operations, logistics, and distribution. BoxLock is headquartered in Atlanta, GA. Find out more or book a consultation at http://www.getboxlock.com

About Parsyl

Parsyl is a fully integrated, data-driven insurer of essential supply chains. Parsyl’s combined IoT and software solution helps shippers of refrigerated cargo understand, mitigate and insure risks to goods as they move through the supply chain, both in transit and storage. Customers have the option of using Parsyl’s proprietary sensing devices or can integrate their own devices with the Parsyl platform. Parsyl is an approved Coverholder with Lloyd’s of London the premier market for hard to place risk. Parsyl is based in Denver and can be found at parsyl.com or on Twitter @ParsylHQ.

About McShane Welding

McShane is the leader in lockable box solutions for securing lab specimens, on-site documents, or other items until pick up by an authorized individual or courier. McShane Welding was founded and incorporated in December of 1973 by William McShane; business began operations in February of 1974. William, age 53, had worked in fabrication all his life and was previously employed at Erie Steel Products before striking out on his own. William’s business philosophy was to provide a quality product and the best service possible for his customers. Today, Jim McShane, William’s son, carries on that same belief in customer service.

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Nalu Medical Named Best MedTech Company and Medical Device in Field of Neurology


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We believe our advanced design stands apart from other spinal cord stimulation and peripheral nerve stimulation systems and provides meaningful advantages to clinicians, patients and the healthcare system.

Nalu Medical is pleased to announce its flagship micro-Implantable Pulse Generator (mIPG™) was selected as the 2021 winner of the MedTech Visionaries Award for Best MedTech Company and Best Medical Device in the field of neurology. The MedTech Visionaries Awards honor organizations that apply science and technology to real-world problems to advance MedTech solutions for businesses and consumers alike. Nalu Medical competed with innovative and creative entries from organizations and engineers from around the world.

The Nalu mIPG, was recognized by the judges for its creative and innovative application of technology to treat chronic intractable pain. Using advanced miniaturization and by eliminating the internal chemical battery in the implantable component, the Nalu mIPG is 27 times smaller than the largest commercially available implantable pulse generators (IPG).[1] Its innovative design no longer requires patients receiving implantable neurostimulation treatment to have an implanted battery. The small size of the mIPG translates into a less invasive procedure with the potential to reduce certain post-implant complications associated with larger incisions to accommodate traditional sized IPGs or battery replacement surgeries associated with IPGs containing implantable batteries.

Cleared for the spinal cord stimulation and peripheral nerve stimulation indications, the Nalu mIPG is uniquely powered wirelessly by an external Therapy Disc containing a battery and controlled by the patient via a smartphone-based app. Although micro-sized, the mIPG delivers stimulation outputs equal to larger IPGs but with additional capabilities around advanced waveforms, programming modes and upgradability.

“It’s an honor to be selected by the MedTech Visionaries as the medical device winner in the field of Neurology among many other innovative technologies,” said Earl Fender, President and CEO of Nalu Medical, Inc. “We believe our advanced design stands apart from other spinal cord stimulation and peripheral nerve stimulation systems and provides meaningful advantages to clinicians, patients and the healthcare system.”

About MedTech Visionaries Awards

Now in its 2nd year, the MedTech Visionaries Awards highlights the advancements and accomplishments of those in this industry who are disrupting the status quo. It is our mission to humanize the people behind this new frontier that takes ideas and makes them into reality.

About Nalu Medical

We are a medical technology company focused on developing and commercializing innovative and minimally invasive solutions for patients with chronic neuropathic pain. Our Nalu neurostimulation system, or Nalu system, delivers gentle electrical pulses to the nervous system to modulate pain signals to the brain. We designed our Nalu system to address major unmet needs in the treatment of chronic neuropathic pain and provide a differentiated value proposition for patients and physicians.

About the Nalu Neurostimulation System

Our proprietary Nalu system consists of a fully-featured, battery-free, miniaturized IPG (Implantable Pulse Generator), which is powered by an externally worn Therapy Disc and controlled through a smartphone-based remote control app. Our proprietary nPower microchip provides a broad menu of programmable therapy options. The Nalu Neurostimulation System is currently FDA-cleared for Spinal Cord Stimulation (SCS) and Peripheral Nerve Stimulation indications. To learn more, visit http://nalumed.com.

Indications for Use

Spinal Cord Stimulation – The Nalu SCS system is indicated as the sole mitigating agent, or as an adjunct to other modes of therapy used in a multidisciplinary approach for chronic, intractable pain of the trunk and/or limbs, including unilateral or bilateral pain. The trial devices are solely used for trial stimulation (≤ 30 days) to determine efficacy before recommendation for a permanent (long term) device.

Peripheral Nerve Stimulation – The Nalu PNS system is indicated for pain management in adults who have severe intractable chronic pain of peripheral nerve origin, as the sole mitigating agent, or as an adjunct to other modes of therapy used in a multidisciplinary approach. The Nalu Neurostimulation System for PNS is not intended to treat pain in the craniofacial region. The trial devices are solely used for trial stimulation (≤ 30 days) to determine efficacy before recommendation for a permanent (long term) device.

Nalu, the Nalu logo, mIPG and nPower are trademarks of Nalu Medical, Inc.

[1] Data on file, Nalu Medical, Inc. 2021.

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Nexira’s Growth Fueled by the Acquisition of UNIPEKTIN Ingredients AG


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“…This new acquisition consolidates our position as an undisputed and independent world leader in natural ingredients for Food and Nutrition,” states Mathieu Dondain, Nexira General Manager.

The independent family-owned company Nexira (https://www.Nexira.com/), world leader in acacia fiber and natural plant-based ingredients for the food, nutrition and health industries, announced today its acquisition of the Swiss company UNIPEKTIN Ingredients AG, a specialist and leader in natural hydrocolloids and premium ingredients.

“This acquisition consolidates our position as a key player in natural plant-based ingredients – a dynamic market that caters to consumers seeking new sensory experiences and plant-based, natural, sustainably produced alternatives,” explains Olivier Houalla, Nexira Managing Director.

This acquisition is fully consistent with Nexira’s external growth and diversification strategy, strengthening its position in its core business – the production of natural plant-based ingredients for a variety of food product categories. With the addition of this new range of functional ingredients to its portfolio, Nexira consolidates its leadership in the fast-growing market segments of plant-based alternatives, dairy alternatives, and meat substitutes.

Swiss-based UNIPEKTIN Ingredients AG produces natural ingredients for the food industry. The company is an expert and world leader in the production of locust bean gum (LBG), used for its thickening, stabilizing properties. Its product range also includes a number of other specialty ingredients such as specific grades of tara gum, hydrolyzed guar gum, and beet fiber.

With a record turnover of more than $155M in 2021, and 90% of that total coming from exports, the Nexira Group is a leading producer of functional, organic, clean-label ingredients sourced responsibly and sustainably. Nexira guarantees a reliable supply chain and continued access to raw materials, with full traceability.

“After a successful diversification, providing a wide range of premium and branded botanical extracts to the health and nutrition markets, we are affirming our external growth strategy with the acquisition of a 100% equity interest in UNIPEKTIN Ingredients AG. This new acquisition consolidates our position as an undisputed and independent world leader in natural ingredients for Food and Nutrition,” states Mathieu Dondain, Nexira General Manager.

Nexira has a presence on 5 continents and in more than 80 countries with companies in the USA (celebrating 40 years in December), Mexico, Brazil, India, China, Japan, Singapore, France, and Africa. “This is an excellent opportunity to provide UNIPEKTIN Ingredients AG with enhanced international exposure, highly skilled customer service, and expanded recognition for reliable sourcing,” comments Robert Ackermann, member of the board of directors of UNIPEKTIN Ingredients AG.    

“Nexira will immediately implement its value innovation with a wider portfolio of solutions and new product developments launched at Food Ingredients Europe in late November,” concludes Mathieu Dondain.

The terms of the transaction have not been disclosed. Video asset announcing Nexira’s acquisition of UNIPEKTIN Ingredients AG.

About Nexira

Founded in 1895, Nexira is a global leader in natural ingredients and botanical extracts for the food, nutrition and dietary supplements industries.

With turnover of more than $155M, 90% of that from international sales, Nexira employs hundreds of people at its seven manufacturing plants worldwide and at its eight subsidiaries operating on five continents.

The French company built its reputation as the world leader in acacia (with a market share of more than 40%) and now manufactures a wide range of natural plant-based products with recognized health benefits.

Their portfolio of products includes highly functional and nutritional ingredients and a large number of active botanicals for health and nutrition applications such as weight management, stress management, sports nutrition, digestive health and cardiovascular health.

Nexira consistently leverages its technical and nutritional expertise on a daily basis, resulting in the development of innovative applications and new products for the food and beverage industry.

About UNIPEKTIN Ingredients AG

Founded in 1936, UNIPEKTIN Ingredients AG is a Swiss-based producer of premium, 100% natural ingredients for the food industry.

UNIPEKTIN Ingredients AG is an expert in food texturizing agents and is currently a well-recognized leader in locust bean gum, with unparalleled expertise in dairy applications and fruit processing. The company also produces tara gum, hydrolyzed guar gum, and beet fiber. UNIPEKTIN Ingredients AG assists its customers in developing new recipes, offering valuable know-how, and technical and application support.

Press Contact:

Melissa DeVincenzo

O.N. Marketing

melissa@onmarketingny.com

914.935.9541

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Full Sail Partners is Excited to Announce the Hiring of Cate Phillips as a Relationship Manager


Picture of Cate Phillips. Relationship Manager at Full Sail Partners

Cate Phillips. Relationship Manager at Full Sail Partners

“Having a business that is supported with the right technology solutions can ensure companies are realizing their maximum earning potential. I’m excited about this role and the opportunity to help clients with their continued success.”

Full Sail Partners, a Deltek Premier Partner and creator of the Blackbox Connector, continues to grow with the addition of Cate Phillips as a Relationship Manager. In this newly created role, Cate will assist clients with identifying Deltek software solutions, specifically modules available in Vantagepoint, that will benefit their firm along with providing product demonstrations. Cate’s background and strong ability to understand client needs will allow her to ensure clients are making the right investment for their firm.

Cate has been using Deltek products for more than six years and understands the unique requirements of professional services firms. Additionally, Cate has been an entrepreneur for most of her professional life owning a variety of businesses that focused primarily on marketing and communications. She also has a Bachelor of Science in Electrical Engineering.

“Having a business that is supported with the right technology solutions can ensure companies are realizing their maximum earning potential,’ stated Cate Phillips, Relationship Manager at Full Sail Partners. “I’m excited about this role and the opportunity to help clients with their continued success.”

As a relationship manager, Cate will work directly with clients to explore the Deltek software solutions that Full Sail Partners represents. Furthermore, Cate will demonstrate the different components of Deltek Vantagepoint so clients can get the full picture on how a project-centric ERP system can support all the roles within their firm.

“With the overwhelming amount of interest in Deltek Vantagepoint, we felt the addition of a new role was needed so that we can continue to meet all of our clients’ needs,” explained Sarah Gonnella, VP of Marketing and Sales at Full Sail Partners. “As we began to explore this new role, Cate was the obvious fit and the perfect addition to our team. Her enthusiastic attitude and abilities to understand complex business problems makes her a great asset to our current and future clients.”

About Full Sail Partners

Full Sail Partners provides client-focused technology services and solutions for more than 1,000 professional services firms nationwide. As a Deltek Premier Partner and the creator of the Blackbox Connector, Full Sail Partners helps project-based firms fully integrate their business processes by connecting their front end and backend systems. We seek to help organizations identify the critical resources needed to create a faster, more efficient, and cohesive business infrastructure.

Full Sail Partners – Keep Your Business on Course. For more information, please contact Full Sail Partners’ Marketing and Communications Department or visit the Full Sail Partners’ website at http://www.fullsailpartners.com.

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TouchPoint One Agent Coaching, QA, and Gamification Software Update Boosts Contact Center Workforce Effectiveness to Lift CX and Business Performance


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“Acuity provides the customer contact workforce with a complete and shared understanding of what success looks like and how it is measured, and a comprehensive feature set that facilitates the cooperation, camaraderie, and collaboration essential for individuals and teams to organize and thrive.”

TouchPoint One, the leading provider of employee engagement and performance management solutions for contact centers, announced today the fall SaaS update of its Acuity Contact Center Performance Management platform. The release features new or enhanced agent coaching, gamification, quality management and workforce engagement capabilities, and new technology partner integrations. The software update is available immediately as a free upgrade to current Acuity customers.

“Employee absenteeism, turnover, and engagement due to isolation and lack of support or connection are top challenges that every distributed customer contact organization must overcome to succeed,” said Greg Salvato, CEO of TouchPoint One. “Acuity provides the customer contact workforce with a complete and shared understanding of what success looks like and how it is measured, and a comprehensive feature set that facilitates the cooperation, camaraderie, and collaboration essential for individuals and teams to organize and thrive. TouchPoint One is excited to roll out the latest Acuity software build and further elevate the wellbeing and effectiveness of our clients’ workforces.”

Acuity equips supervisors, managers, and compliance personnel with new and enhanced tools to optimize processes and agent support. The new release boosts engagement, agility, and productivity for work-from-home, office, and hybrid teams. The key enhancements in this update include:

Agent Coaching Enhancements. Supervisors design, manage and execute comprehensive agent support routines using Acuity’s data-driven coaching system, Sidekick.


  • New Sidekick journal workflows, including Performance Review, Side-by-Side, Policy, Learning Compliance, Recognition, LOA, and others. In addition, support events triggered via Acuity Compliance and Quality Monitoring systems now integrate seamlessly with Sidekick to improve workforce efficiency, engagement, and productivity.


Expanded Gamification Options. Versatility is essential to gamification success. TouchPoint One, therefore, offers three core gamification platforms and custom solutions to meet customers varying needs. The primary enhancements included in the latest software release include:

  • A-GAME Flex Catchphrase – enables supervisors to blend word puzzle contests into their overall agent coaching and support strategies. Individual, group, or team games setup of any duration takes just minutes. Captivating graphics, automated prompts and updates, and flexible reward options heighten game awareness, engagement, and impact.
  • Custom Metric Scoring – facilitates game scoring on literally any imaginable metric across all TouchPoint One gamification platforms.
  • A-GAME Xtreme – A-GAME Xtreme delivers the fantasy sports-style experience directly to managers and executives. The fall software release offers an improved Xtreme experience featuring enhanced team filtering, rank zone roster distribution, manual or auto-pick draft options, and other updates that engage senior management and create productive bonds with frontline agents.    

Quality Management Solution Enhancements. TouchPoint One Quality Management solutions transform time-consuming, spreadsheet-based processes into refined digital workflows. This Acuity software release automates QA workflows and routing, tracks and timestamps monitoring, review, and scoring, and expands out-of-box reporting. Integrated with the Sidekick agent coaching module, Acuity QA maximizes supervisor and other support personnel with a complete agent support system.

Expanded Integrations and Partnerships. Acuity aggregates performance data across countless third-party, homegrown, and native systems and provides flexible integration with leading third-party service providers and software solutions. The update features new or expanded TouchPoint One partner ecosystem members, including ADP, Genesys, Humach, Virtual Live Labs, PNB Capital, Microsoft, Language Link, and Alis Software. Learn more at https://www.touchpointone.com/partners.html

Acuity is an advanced contact center performance management platform that collects, generates, and synthesizes disparate systems data to fuel an integrated suite of specialized business tools. Acuity offers real-time dashboards, departmental/functional scorecards, quality monitoring, agent coaching, virtual meeting & screen share, performance review, chat & email, analytics & reporting, and multiple gamification options delivered in a cloud-based SaaS platform.

Acuity enables the digital transformation of performance management and employee engagement so that customer contact organizations can better understand their operations, improve organizational alignment, enhance both the employee and customer experience, and drive progressively enhanced financial and operational performance. Contact center leaders choose Acuity for its documented record of fixing attrition, absenteeism, performance, and engagement challenges and reducing operational expense.

To learn more about Acuity and TouchPoint One, visit TouchPoint One on the web. Please also follow us on Twitter @TouchPoint_One and LinkedIn.

About TouchPoint One

TouchPoint One is the leading provider of employee engagement and performance management solutions for contact centers. The Company’s Acuity product is a full-featured contact center performance management platform that enables improved decision making, talent development, and process execution at every operational level. TouchPoint One customer contact solutions deliver the rich benefits of employee dashboards, balanced scorecards, gamification, and advanced performance management through innovative design and complete, functional alignment with business processes and strategies. http://www.touchpointone.com

TouchPoint One, Acuity, Sidekick, and A-GAME are registered trademarks of TouchPoint One, LLC. All other registered or unregistered trademarks are the sole property of their respective owners. © 2021 TouchPoint One, LLC. All rights reserved.

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FDA clears BloodRelay v1.1.0 for IRLs


BloodRelay will enhance staff productivity, help reduce errors, and facilitate improved patient care.

BloodHub, the nation’s dominant supply chain automation solution, today announced that BloodRelay v1.1.0 (BloodRelay) received a 510(k) clearance by the U.S. Food and Drug Administration (FDA). This marks BloodHub’s second successful submission of a blood establishment computer system (BECS) to the FDA.

BloodRelay builds on the inventory management and product control foundation of v1.0.0 with a feature set directly aimed at automating Immunohematology Reference Labs (IRLs) and other blood supplier laboratories. BloodRelay is a web-native application that now includes patient management, sample tracking, testing, results and interpretations, as well as hospital report generation.

“Automating the blood supply chain is what we do,” says Michael Pandelakis, Founder and CEO at BloodHub. “Delivering a new product must carefully balance functionality, integration, and economics to deliver a compelling value proposition. BloodRelay definitely hits the mark!”

BloodRelay, like all BloodHub solutions, is focused on reliability, innovation and ease of use. The customer is in control: many elements, such as patient, sample and test are configurable making implementation smooth and adoption easy. BloodRelay also integrates bi-directionally with BloodHub Services. This two-way integration promotes seamless order entry and patient report transmission. Taken together, BloodRelay will enhance staff productivity, help reduce errors, and facilitate improved patient care.

Andrew Pandelakis, Founder and COO, added, “BloodRelay’s underlying architecture is an engineering achievement. It allows each implementation to be customized to meet the needs of each lab’s users while maintaining the tight process controls needed for a regulated application. Over time, we intend to improve BloodRelay to enhance the end user experience.”

About BloodHub: BloodHub is a company focused on delivering high quality, web enabled blood management applications. In careers that span 30 years, the company’s founders have worked exclusively on software for the blood transfusion industry and have started and grown three successful companies. Together and individually, they have written or managed applications that span the entire blood management process from recruitment and collections to manufacturing, testing, distribution, and now IRLs. For additional information on BloodHub, visit http://www.bloodhub.com.

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