Business: Insurance

Spanish Speaking Employees Have Resources During COVID-19 Crisis

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PETALUMA, Calif. (PRWEB)

In this time of rapidly changing situations and information, Arrow Benefits Group (ABG) wants to make sure language is not an added barrier or reason employees don’t receive vital information, messages and council. This is a critical and sensitive time for businesses and employees alike. In a commitment to their community, ABG will extend complimentary services from Alianza, its Spanish Language Division, which consists of a team of bilingual and bicultural specialists and makes available for Spanish speaking employees access for help via email, text, video chat and a dedicated phone line. Benefits translation is an intricate process and translation services are not always reliable, in fact, too often the interpretation can fail to communicate the true meaning intended. ABG does not charge for this service for clients and at this time has extended the service to any interested employer or employee who has the need for translation of benefits while the COVID-19 crisis continues. “Our commitment to the community goes beyond what we do for clients – it’s about people and their security and safety,” says Alianza team lead Rosario Avila. She can be contacted directly for consult at (707) 992-3795 – email: rosarioa@arrowbenefitsgroup.com.

Alianza will Translate:

  • Notices and documents pertaining to COVID-19

  • Employment notices and letters

  • Notices and letters regarding employee benefits (including COBRA, FSA, etc.)

ABG is available for personalized phone conversations or virtual group meetings, video chats, and recordings. Right now, benefits information is rapidly changing. Written translations aren’t enough, and do not lessen the confusion. The team will speak directly with employees in Spanish to help them understand the message you need to send and convey.

About Alianza – Spanish Language Division:

Communicating your employee benefits program in one’s own native language while being culturally sensitive is essential for employee morale and adds significant value to your employee benefits program. Alianza breaks down the complexity of insurance by eliminating the language barrier. Our Spanish Language Division was specifically designed to educate, answer questions, and give guidance and resources regarding not only health insurance but employer benefits as well. Employees and their families can call, email and text their questions and concerns. They will receive a direct response from a fluent, native Spanish speaking benefit specialist offering one-on-one guidance and support. We understand that translation alone is NOT always enough to serve your audience, especially when dealing with the most important aspect of insurance – one’s own health.

About Arrow Benefits Group

Arrow Benefits Group, the third largest benefits firm in the North Bay, is a proud member of TRUE Network Advisors. Arrow Benefits Group is the single-source solution for managing the complexities of benefits with expert advice, customized programs, and personalized solutions. Arrow’s innovative programs control costs and give employees a greater sense of financial and emotional security. For straight answers to employee benefits call 707-992-3780 or visit http://www.arrowbenefitsgroup.com.

For latest updates and news on COVID-19, see our dedicated portal at http://www.arrowbenefitsgroup.com and follow us at:

https://www.facebook.com/ArrowBenefitsGroup

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