Premium Counseling Chain Offers Online Counseling, Now Covered by Insurance Due to COVID-19

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In response to COVID-19, insurance companies are paying for online counseling by video (and often by telephone, too). Clients at Thriveworks, a premium counseling chain with 100+ offices across the US, can connect with a counselor in a phone or videoconference session today.

All major insurance companies now cover online counseling by video. Additionally, many insurances are now covering phone counseling sessions too. This includes Anthem (CT, GA, and VA), Optum/UBH, Cigna, and Magellan.

Clients can choose to work with their counselor online in phone counseling or video counseling. In phone counseling, the individual answers their counselor’s call at the time of their appointment. In video counseling, the client is provided a link, which they will navigate to at the time of their session.

“Online counseling allows people to attend therapy without leaving the security of home. A counselor can provide them with the help and support they need in a phone or video session,” says Heidi Faust, Chief Compliance Officer at Thriveworks.

Additionally, online counseling provides utmost comfort, convenience, and reliability. It also often enables clients to make same-day or next-day appointments with a counselor instead of having to wait weeks for their first session.

To get started with online counseling, just call your local Thriveworks office and request an online session. Find an office near you here: https://thriveworks.com/online-counseling/

About Thriveworks:

Thriveworks is the nation’s leading counseling chain known for providing premium mental health services. Clients can work with a counselor onsite or online, to work through a range of challenges including anxiety, feelings of loneliness, depression, relationship issues, and more.

The philosophy at Thriveworks is that everyone can find value in partnering with a skilled, caring counselor or coach.

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