Get more done, pay less and have happier policyholders

“ALEase™ was designed first and foremost to make the ALE housing claims process easier for the insurer and faster for the policyholder” — Gordon Doell, President and CEO, MyKey Global Accommodations

SASKATOON, Saskatchewan (PRWEB)
October 28, 2020

MyKey Global Housing, a leading provider of vetted insurance housing solutions in North America, introduces ALEase™, a “request-for-quote” (RFQ) temporary housing fulfillment technology designed exclusively for the homeowners insurance industry to simplify requesting, sourcing, approving and invoicing for temporary housing. Using ALEase™, insurers can increase housing options by 280 percent and fulfill their policyholders’ needs in nearly a third of the time as traditional temporary housing searches, all while saving up to 15 percent on average in loss costs.

Insurers access ALEase™ using a web application that is fully responsive to accommodate any screen size, and whether the adjustor is at home, in the office or on their mobile device. Using a streamlined but robust data-gathering interface, ALEase™ collects all important details regarding the claimant’s housing need, including location, special needs and ALE (Additional Living Expense) budget. In moments, MyKey’s fulfillment team can pair those unique needs against a database of more than 100,000 carefully cultivated hotels, furnished housing providers and vacation rental owners to provide options that meet the claim criteria.

From there, the ALEase™ automated process provides a sharing environment where the insurer, supplier, policyholder and MyKey can quickly approve accommodations, finalize occupancy agreements and communicate pertinent details such as arrival instructions. Throughout the policyholder’s stay, ALEase™ monitors their ALE budget usage, alerts the insurer to request an extension as their client’s departure date approaches, and facilitates conversations between all parties. In addition, ALEase™ provides insurers with extensive reporting capabilities to monitor in-house guests, review invoices, and more.

“ALEase™ was designed first and foremost to make the ALE housing claims process easier for the insurer and faster for the policyholder,” says CEO Gordon Doell. “Insurers have myriad responsibilities during a total loss event or catastrophe. The policyholder’s number one anxiety is getting themselves, their family and their pets to someplace safe and warm and dry. ALEase™ addresses both of those needs to decrease insurer workload and increase policyholder satisfaction.”

“ALEase™ introduces efficiencies that extend to all segments of the housing claims process,” says Vice President of Fulfillment Elle Crane.

“Our goal was to ensure ALEase™ provided 360° support throughout the claims fulfillment and management process. The technology enables MyKey to instantly target vetted supplier partners that best meet all the needs of the guest, and directly issue them the RFQ. For our accommodations partners, the ALEase™ technology maintains a complete database of their properties, including pictures, pricing and policies, so with just a few clicks of the mouse, they can bid on an opportunity,” says Crane.

Adds Doell, with ALEase™, insurers can select the housing options they want to share with their client, the client can choose their preferred option, and MyKey can secure the booking with the supplier – all in moments.

The ALEase™ technology was created based on feedback from insurers, suppliers and MyKey’s own team. It allows for the technology to evolve as well to accommodate new feedback curated using MyKey’s continually active feedback loop. As a result, MyKey currently boasts a Net Promoter Score of 68.

About MyKey Global Accommodations

MyKey is a leading provider of insurance housing solutions in North America, and the creator of the proprietary ALEase™ Insurance Housing Management Technology for insurance housing claims. The company also works with hotels, furnished housing providers and private vacation homeowners to make immediate and long-term housing available to individuals and families displaced from their homes. Suppliers are vetted to ensure they meet MyKey’s rigorous standards for service, quality and response time, and those that agree to MyKey’s Service Level Agreement become endorsed members of the MyKey Global Alliance. Founded in Saskatoon, Saskatchewan, MyKey is a subsidiary of OBASA Hospitality. Visit MyKey at http://www.mykey.com.

For additional information, please contact Mike Dunklee, Chief Marketing Officer at: mdunklee@mykey.com.

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