MediTelecare Launches New Digital Telehealth Access Technology, MediTelecareGo!™


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MediTelecareGo!™ improves access to care, potentially reducing re-hospitalizations and costs while making it easy for facilities and staff to incorporate this into their daily workflow.

MediTelecare, the nation’s leading provider of behavioral telehealth services for skilled nursing, post-acute, and long-term care facilities, is improving access to behavioral telehealth services through a new first-of-its-kind online platform, MediTelecareGo!™.

MediTelecareGo!™ is designed to empower partnering facilities with easy access to Psychiatrists, Psychologists, and Nurse Practitioners via an online application, a televideo workstation on wheels, and a tech-library of helpful resources. Historically, access to behavioral and mental health services has been limited to facilities closer to highly populated areas, creating a more acute shortage of care providers to residents in rural and less populated areas of the US.

With MediTelecareGo!™, partnering facilities are provided with a secure online portal containing access to resources and features including:


  • Digital medical referral process for insurance and payer verification
  • Virtual scheduler empowering facilities to manage sessions for patient-residents
  • One click link to synchronous Televideo sessions between residents and clinicians
  • Secure clinical “cloud” repository with interoperable capability to medical professionals
  • Real time support from a psych program manager and/or live chat

Ed Mercadante, CEO & Founder, stated, “This technology suite is a game-changer for residents who desperately need behavioral health support while in skilled care nursing centers. MediTelecareGo!™ improves access to care, potentially reducing re-hospitalizations and costs while making it easy for facilities and staff to incorporate this into their daily workflow.”

MediTelecare is rapidly rolling out MediTelecareGo!™ and has onboarded over 20 skilled nursing centers with over 1,200 residents in the past 30 days. Additionally, the user-friendly portal can be managed by a member of a facility’s staff, making it easy to introduce residents to telehealth while providing a “turnkey” solution for facilities to train staff on administering televideo services.

For more information, contact Bernadette Greatorex at Bernadette.Greatorex@meditelecare.com or at (860) 365-6871.

About MediTelecare: MediTelecare is the industry leader in providing behavioral telehealth services to residents of skilled nursing and assisted living facilities. Their services utilize synchronous televideo with face-to-face communication, and other virtual telemedicine technologies to streamline diagnostic evaluations and design personalized treatment plans for each resident’s needs. The company’s clinical team consists of psychiatrists, nurse practitioners, psychologists, and clinical social workers providing behavioral telehealth services to approximately 20,000 residents in over 250 Skilled Nursing Facilities (SNF) across 16 states.

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