Technology: Computer

Influitive Upgrades Customers with Full Suite of Multilingual Capabilities

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Influitive Upgrades Customers with Full Suite of Multilingual Capabilities

In our view, you can’t enter another country or market and launch an advocate program without localizing the experience. – Dean Shaw, Global Advocacy Program Manager, SAS


TORONTO (PRWEB)

Influitive Corporation, a leading provider of customer advocacy, community and engagement software, today announced the full release of its multilingual capabilities. From the invitation email and sign-up page to the homepage, content, and rewards, all customer-facing touchpoints can be delivered in the language that best suits a company’s global audience.

Influitive supports eight languages out-of-the-box, including:

  • French

  • German

  • Spanish

  • Portuguese

  • Italian

  • Chinese (Simplified)

  • Japanese

  • Korean

“Many of our existing customers have already expanded their advocacy programs to multiple countries, so it was imperative that they could deliver a top-notch experience to their customers in a variety of languages,” said Dan McCall, Chief Executive Officer at Influitive. “We can’t wait to see what tailored journeys our customers will create next.”

Leveraging Influitive’s Profile Fields, program managers can edit and invite members in their preferred language or have members select a language during their gamified onboarding experience. A program manager can also preview the member’s experience in their preferred language at any time by using the powerful Influitive feature, Lenses.

“Our SAS Analytics Explorers advocate community has specialized programs in Asia Pacific, EMEA, Latin America, and North America, where thousands of data scientists, business analysts, marketing, risk professionals and fraud experts interact with each other over five different languages,” said Dean Shaw, Global Advocacy Program Manager at SAS. “In our view, you can’t enter another country or market and launch an advocate program without localizing the experience.”

Influitive’s multilingual features are available immediately. Visit our multilingual support page to learn more.

About Influitive

Influitive works with forward-thinking marketers and digital businesses who want a better way to engage customers and mobilize advocates to increase referrals, references, reviews, case studies, and more. Our easy-to-use SaaS platform combines industry-leading customer advocacy tools, expert services, and training with intelligent automation, gamification, and personalization features that drive extreme engagement and customer growth at scale. Global brands such as Adobe, Cisco, IBM, HPE, SoFi and Mountain Dew rely upon Influitive to help foster collaboration, build trust and deepen relationships with customers for top-line growth and bottom-line profits. Visit influitive.com to learn more.

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