Category Archives: Health

What is new in the field of Health. Trending topics, and cutting edge research in the are of Health. Press Releases that give us updates on Health.

HealthSherpa launches nationwide, user-friendly Medicaid application


Leading health technology company HealthSherpa announced today that low-income Americans in 38 states can now apply for Medicaid and the Children’s Health Insurance Program on HealthSherpa.com, including on their mobile phones. Medicaid and CHIP are comprehensive low- or no-cost health coverage programs for qualifying low-income Americans, administered and funded jointly by individual states and the federal government. HealthSherpa has already successfully processed over 1,700 applications.

“It can be challenging to apply for Medicaid and CHIP in some states, and that means that people aren’t getting the health coverage they are entitled to by law,” said George Kalogeropoulos, CEO of HealthSherpa.

Nearly 1 in 4 Americans, over 70 million in total, qualify for Medicaid or CHIP. But according to the Kaiser Family Foundation, over 8 million Americans who are eligible for these programs remained uninsured. One contributor to this enrollment gap is that even though 1 in 3 low-income Americans rely on smartphones for internet access, 13 states do not support applications via a mobile device, and 20 additional states host an application that is not mobile-friendly.

HealthSherpa.com now offers a fully compliant, mobile-friendly user experience hosted entirely on-site, which allows consumers to receive an initial assessment of their eligibility for Medicaid and CHIP via HealthSherpa’s backend integration with the Federal Marketplace. The application is then forwarded by the Marketplace to the state Medicaid office, which makes the final decision about a consumer’s eligibility.

“HealthSherpa works with 32,000 insurance brokers and 40 large employers and nonprofits who collectively work with millions of uninsured Americans,” Kalogeropoulos said “Since 2014, we’ve enrolled over 1.8 million people in Marketplace coverage, and helped hundreds of thousands apply for Medicaid and CHIP via Healthcare.gov. Now that we fully support those folks on our platform, we can help many more get covered.”

Once they submit their Medicaid application, consumers will gain access to a free dashboard containing their eligibility notice, information about how to follow up with their state Medicaid office, and resources for finding low or no-cost care while their application is being reviewed. Over time, if their income changes and they become eligible for Advance Premium Tax Credits, they can seamlessly update their application and transition into Marketplace coverage.

About HealthSherpa

HealthSherpa partners with large employers, insurers, and insurance agents to support consumers searching for, enrolling in, and utilizing high quality, affordable health insurance coverage. HealthSherpa only sells ACA marketplace plans, which have built-in consumer protections, and since its founding in 2014, has enrolled over 1.8 million Americans in Affordable Care Act coverage. For more information, visit http://www.healthsherpa.com.

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ATX Therapeutics Releases First Evidence-Based App for Adults Ready to Quit Smoking and Vaping


Aeris by ATX Therapeutics

Aeris by ATX Therapeutics

The Aeris app supports adults who are ready to quit smoking and vaping by providing evidence-based interventions, including medication tracking and access to free quitline counseling.

ATX Therapeutics announced today the release of Aeris, a new evidence-based tobacco cessation app for U.S. adults who are ready to quit smoking and vaping. Aeris is the first and only smartphone app also designed to address “dual use”, or the widespread behavior of vaping e-cigarettes in addition to smoking combustible cigarettes. The Aeris app is available as a free download from the Apple App Store and Google Play Store.

Aeris works by providing evidence-based protocols to guide tobacco users through setting up a personalized quit plan, which includes choosing a quit date, and identifying quit reasons, tobacco triggers and coping strategies. Users can track and see patterns and visual correlations between tobacco-related behaviors such as cravings, cigarettes, e-cigarettes and quit aids. Aeris is the only HIPAA-compliant app that also keeps track of all FDA-approved tobacco cessation medications, including over-the-counter NRT products (e.g. nicotine gum and patches) and prescription products (e.g. Chantix, Zyban). Studies show using FDA-approved medications can double a user’s chances of quitting successfully. Additionally, Aeris informs users of their financial savings and health recovery milestones, such as when nicotine leaves the bloodstream after smoking, and delivers motivational tips and educational content throughout each stage of their quit journey. The app also provides one-tap access to live quitline counseling services provided by the National Cancer Institute at no charge.

“Smoking, shockingly, remains the leading cause of preventable disease and death in the U.S., killing half a million Americans every year and adding billions of dollars in annual healthcare costs. Most adult cigarette smokers want to quit, but struggle with nicotine addiction, access to care and knowing where to begin,” said ATX Therapeutics CEO Adam Falat. “Aeris provides an easy-to-use tobacco cessation program that delivers evidence-based interventions directly through the smartphones already in most people’s pockets. The app also supports clinical practice guidelines by making it easier to use FDA-approved medications and free quitline counseling services, which have been shown to double a person’s chances of quitting successfully.”

About 13.7% of U.S. adults, or 34.2 million people, smoked cigarettes in 2018, according to the Centers for Disease Control and Prevention (CDC). Cigarette smoking is the leading cause of preventable disease and death in the U.S., causing more than 480,000 deaths per year. Smoking causes serious chronic health conditions, including cancer, heart disease, stroke, lung disease, diabetes and chronic obstructive pulmonary disease (COPD). While cigarette use has been declining among American adults, e-cigarette use is increasing: 3.2% of adults used e-cigarettes in 2018, up from 2.8% in 2017. Current numbers are even more troubling among American youth. In 2019, 27.5% of high school students and 10.5% of middle school students currently use e-cigarettes, up from 1.5% and 0.6% in 2011, respectively. While some evidence supports the use of e-cigarettes for smoking cessation, the most common usage pattern across all age groups is “dual use”, i.e. current use of both traditional cigarettes and e-cigarettes. This suggests some e-cigarette use may be supplementing smoking, instead of replacing it. Like traditional cigarettes, most e-cigarette products contain nicotine, a chemical that is reportedly as addictive as heroin or cocaine. Even without nicotine, research suggests that flavorings and other ingredients in e-liquids used for vaping could be linked to serious health problems. As of October 2019, the CDC has confirmed 1,888 cases of probable lung injury and 37 deaths associated with the use of e-cigarette products.

“There is no such thing as a safe tobacco product. The most important thing tobacco users can do to improve their health and reduce their risks for chronic diseases is to quit,” Falat said. “At ATX Therapeutics, we designed Aeris to put the needs of tobacco users at the center of the program and make it easier for them to change behaviors and follow clinical guidance. Everyone’s journey to becoming tobacco-free is unique, and Aeris reflects that by providing a highly personalized user experience designed to produce positive outcomes.”

About ATX Therapeutics

ATX Therapeutics is an Austin-based digital health company that empowers people to reach their health goals by enabling healthy behavior changes in individuals who either have, or are at risk of developing chronic diseases. The company works with healthcare consumers, providers, researchers, health plans and employers to develop evidence-based digital therapeutic products that deliver positive health outcomes while engaging patients to manage specific chronic health conditions and their associated risk behaviors.

For more information, please contact media@atxtherapeutics.com or visit https://www.atxtherapeutics.com/.

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Komen Chicago Executive Director Dr. Tiosha Bailey Wins Gold Stevie® Award for Maverick of the Year in 2019 Stevie Awards for Women in Business


Komen Chicago Executive Director Dr. Tiosha Bailey Wins Gold Stevie Award for Maverick of the Year

Susan G. Komen Chicago Executive Director Dr. Tiosha Bailey has been named the winner of a Gold Stevie® Award in the category of Maverick of the Year in the 16th Annual Stevie® Awards for Women in Business. Komen Chicago was also named winner of a Silver Stevie® Award in the category of Organization of the Year (Government or Non-Profit with 10 or Less Employees).

Feedback from the Stevies judges was overwhelmingly positive. As one judge commented, “Never underestimate the power of a helping hand, including the hands of seven full time employees and dozens of volunteers. Susan G. Komen Chicago is moving mountains for not only research to cure breast cancer but to [provide] services to the survivors who need it! This agency without a doubt has been effective, holds integrity to the highest standards and can accomplish many aspects including the Metastatic Breast Cancer Conference. Conferences are difficult and costly, but the materials provided in this nomination show strategy, branding and programs for many on the front-lines, including patients, families, doctors and researchers – it takes a village and this application reflects this clearly.”

The Stevie Awards for Women in Business honor women executives, entrepreneurs, employees and the companies they run – worldwide. The Stevie Awards have been hailed as the world’s premier business awards. More than 1,500 entries were submitted this year by organizations and individuals in 25 nations for consideration in more than 90 categories, including Executive of the Year, Entrepreneur of the Year, Company of the Year, Startup of the Year, Women Helping Women, and Women Run Workplace of the Year.

For Susan G. Komen Chicago, breast cancer awareness is more than wearing pink in October. Every single day is a promise to save lives and end breast cancer forever. Over the past year, Komen Chicago has pivoted to revolutionize itself from an exclusive fundraising service, into a well-rounded, trusted advocacy group. With an expansion of revenue streams, a decrease in operational expenses, and increase in research and community grant investments year-over-year by 33.6% and 48.7%, respectively. Currently, 100% of all net proceeds are funneled directly back into breast cancer services, research initiatives, education and advocacy/policy efforts across Chicagoland. The nonprofit works tirelessly to increase access to quality care for those living with breast cancer, providing grants to trailblazing researchers working to find a cure for the disease; all to realize the vision to live in a world without breast cancer.

Following her announcement as the Executive Director of Susan G. Komen Chicago in June 2018, Dr. Tiosha Bailey has worked to take the organization to new heights, driving strategy and development to ensure measurable impact upon breast cancer outcomes through research, direct services, advocacy and public policy. Bailey is an agent of change in the public health sector. After having her life touched by cancer, Bailey has dedicated her entire public health career to bringing about meaningful change on pressing issues. She joined Komen Chicago to continue this legacy by working alongside other leaders in the space, addressing the systemic issues driving the breast cancer mortality rates in and around the city with a goal of achieving health equity.

“On behalf of the Komen Chicago board of directors, I want to congratulate Dr. Tiosha Bailey and her staff for this well-deserved honor,” said Komen Chicago Board President Dr. Suzet McKinney. “We are incredibly proud of the important role Komen Chicago plays in fighting breast cancer and saving lives.”

Nicknamed the Stevies for the Greek word for “crowned,” the awards were presented to winners on November 15 during a dinner event attended by more than 550 people at the Marriott Marquis Hotel in New York City. The event was broadcast via Livestream.

Gold, Silver, and Bronze Stevie Award winners were determined by the average scores of more than 150 business professionals around the world, working on eight juries.

Details about the Stevie Awards for Women in Business and the list of Finalists in all categories are available at http://www.StevieAwards.com/Women.

About Komen Chicago

Susan G. Komen’s promise is to save lives by meeting the most critical needs in our communities and investing in breakthrough research to prevent and cure breast cancer. One hundred percent of net proceeds are invested back into local community grant making and research initiatives. Komen Chicago’s priorities include making sure everyone has access to quality healthcare options, fighting to ensure fewer people die from metastatic breast cancer and shining a light on the importance of early detection. To date, Komen Chicago has awarded $18.2 million in community breast health services and invested more than $6 million in breast cancer research.

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the new Middle East Stevie Awards. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

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Newsday Names Acutis a Winner of Its Top Workplaces 2019 Award


‘The Top Workplaces award is about building a company that is in motion and where we all want to come to work each day,’ said Jibreel Sarij, Chief Executive Officer.

Acutis Diagnostics, a clinical diagnostics laboratory that is headquartered in New York, has been awarded a Top Workplaces 2019 honor by Newsday. The list is based solely on employee feedback gathered anonymously through a third-party survey administrator. The recognition is based on several aspects of workplace culture, including alignment, execution, and connection, just to name a few. Overall, more than 20,000 employees from over 100 companies were surveyed.

“The Top Workplaces award is about building a company that is in motion and where we all want to come to work each day,” said Jibreel Sarij, Chief Executive Officer. “In motion means we not only work together but we work with one another. We move together with continuous improvement in mind. In motion is trusting one’s colleagues, one’s staff. We demand more of ourselves and each other. When we succeed, we’ve raised the stakes. When we improve further, we provide value to our clients and the patients they serve.”

Being awarded one of Newsday’s Top Workplaces is humbling, as organizations have no influence in the process. Acutis’ clinical laboratory colleagues provided direct information about their experience at Acutis Diagnostics, which resulted in this great acknowledgement. There are also some nuts and bolts type of steps to maintaining a positive work environment. Acutis routinely performs anonymous surveys of our staff using a third-party resource to keep a finger on the pulse of the company and to identify where improvements can be made. The team worked together to build a set of guiding principles which define how employees engage with one another and create emphasis for the qualities that they most want to see in their workplace. Qualities such as trust, thoroughness and moving in sync are some of the guiding principles. Acutis also commits to benefits programs, such as the newly announced “birthday’s off” policy, to ensure the team’s personal needs are met.

Leaders at Acutis understand that the future of healthcare is about services that lower cost of care while improving clinical outcomes. They know that with the talent and passion their colleagues bring to Acutis each day, they will make many important contributions towards the future of healthcare.

Acutis Diagnostics is a specialized clinical laboratory headquartered in East Northport, New York that serves clinical clients nationally. Acutis is a company with a commitment to the best science, technology and practices, all set in motion by a team of deeply committed professionals. Acutis serves medical practitioners with highly advanced clinical toxicology and infectious disease testing. We invest in research and development which enable medical practitioners to make better decisions and achieve better patient outcomes with a focus on value of care.

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AllKindsofTherapy.com’s Breaks 100K+ Site Visitors – Users Generated…


AllkindsofTherapy.com top treatment directory destination for parents in crisis reports over 60% of 100K visitors are arriving via desktop search, not mobile device.

(PRWeb November 21, 2019)

Read the full story at https://www.prweb.com/releases/allkindsoftherapy_coms_breaks_100k_site_visitors_users_generated_from_desktop_despite_mobile_trends/prweb16735098.htm

Caring.com Announces Best Senior Living Communities for 2020


News Image

As families across America get together for the holidays, many will discover it’s time for an aging parent or other senior relative to move to a senior living community for increased care and/or socialization. To help them research their options, Caring.com — the nation’s leading website for senior living reviews and a highly-regarded senior care referral service — today announced its annual list of the best senior living communities, the Caring Stars of 2020.

Originally published in 2012 as the first of its kind, Caring Stars has since become the go-to guide highlighting service excellence at senior living communities based on consumer ratings and reviews. For 2020, there are 149 highly-rated communities in 36 states that stand out in the top 1% of senior living providers nationwide.

“We know it can be overwhelming and time-consuming to find the best senior living community for a loved one, particularly if the need is urgent and you have little knowledge of your options,” said Caring.com’s CEO, Jim Rosenthal. “The testimonials in our high-integrity consumer reviews program support the search and selection process. The Caring Stars guide is one of several ways we ease the burden of family caregivers and seniors nationwide.”

Caring.com’s data shows that the Caring Stars annual list helps seniors and their families quickly and easily identify those senior living communities best poised to meet their needs — with these top-rated communities attracting twice as many new resident inquiries and move-ins on average than Caring.com’s community partners without the award.

To be considered for this distinguished list, Caring Stars 2020 communities met a rigorous set of criteria, including but not limited to: having 10 or more reviews, an overall average rating of 4.5 stars or higher, 3 or more new reviews within the qualification time frame (one of those being a 5-star review), and more. Caring.com senior care experts also conducted a reviews-integrity audit and took other quality-assurance measures before determining the Caring Stars of 2020.

“Congratulations to these highly-rated communities for achieving such significant praise from their customers in online reviews,” Rosenthal said. “They stand out as among the best in the nation for 2020.”

The Caring Stars recognition can be earned by any licensed senior living community with a profile in Caring.com’s nationwide directory. All qualifying consumer reviews are fully visible to anyone on the web.

This list of recognized communities is published each year for families at https://www.caring.com/bestseniorliving. To find a nearby Caring Star community, families may also reach out to a Caring.com Family Advisor at: (800) 973-1540. Caring.com’s Family Advisors are available to assist seniors and their caregivers at no charge. For more information about Caring Stars 2020, contact reviews@caring.com.

About Caring.com

With millions of website visitors, Caring.com is a leading senior care resource and referral service for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Founded in 2007 and applying cutting-edge technology to its social mission, Caring provides caregivers extensive senior care information and comprehensive senior living and senior care directories for the United States. Caring.com is also the #1 site for consumer reviews of senior living and in-home care providers, with about 250,000 reviews currently published and thousands added every month. Through a toll-free referral helpline at (800) 973-1540, Caring’s Family Advisors support families and seniors across the nation in researching and selecting the most appropriate senior living and senior care services for their specific situations. For more information about our organization and the quality senior care information, resources and guidance we offer, please visit http://www.caring.com/about and join with Caring on Facebook.

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PointClickCare Names Richter 2019 Marketing Partner of the Year


Richter is a long-term partner of PointClickCare, dating back to 2009. We share the same goals of helping LTPAC and senior care industry providers through technology-driven solutions.

PointClickCare, the leading electronic health record (EHR) technology partner to North America’s long-term post-acute care and senior care industry, has named Richter as its 2019 Marketing Partner of the Year. The award recognizes the close collaboration between Richter and PointClickCare on targeted training activities related to Medicare Patient-Driven Payment Model (PDPM).

Richter is a leading provider of clinical, accounting, implementation, Medicaid and revenue cycle consulting services for long-term-post-acute care (LTPAC) facilities nationwide. This achievement acknowledges the dedication of the entire Richter team to help educate LTPAC and senior care providers across the country through the delivery of content and educational training. The award was presented at PointClickCare’s annual SUMMIT Conference.

“Richter is a long-term partner of PointClickCare, dating back to 2009,” said Jennifer Richter, President and CEO of Richter. “We share the same goals of helping LTPAC and senior care industry providers through technology-driven solutions. Jennifer Leatherbarrow, our Manager of Clinical Consulting, has been instrumental in further strengthening our relationship with PointClickCare this year.”

“I was delighted to work with PointClickCare on behalf of Richter and to lead several live training and webinar PDPM sessions,” said Leatherbarrow, RN, BSN, RAC-CT, IPCO, QCP, CIC, Manager of Clinical Consulting for Richter. “I credit the entire Richter team for helping me to develop relevant content for our presentations and for sharing work duties so that I could travel and conduct these training programs.”

About Richter

Led by a CPA and staffed with a team of more than 70 experienced and caring professionals, Richter is the trusted industry expert in clinical, financial and Medicaid consulting, healthcare accounting, EHR/PointClickCare® implementation and revenue cycle management. We continually review the latest regulatory issues to keep our clients up to date on changes and best practices that affect the operational efficiencies and outcomes of LTPAC providers nationwide.

Richter serves the entire LTPAC spectrum—from small and midsize organizations through large, multi-facility, multistate groups. Whatever your clinical, accounting, implementation and revenue cycle challenges may be, Richter’s trusted and experienced professionals deliver fully customized solutions to Enhance Outcomes in all the ways that matter. For more information, visit richterhc.com.

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Cisive Named to the 2019 Baker’s Dozen List of Top Background Screening Providers by HRO Today


Cisive Named to the 2019 Baker’s Dozen List of Top Background Screening Providers by HR Today

At Cisive, we cater to the complex program needs of large organizations. This requires a unique mix of industry-leading technology, coupled with relentless focus on the complex challenges that large organizations face and delivering the highest quality of customer service.

Cisive, a global provider of compliance-driven human capital management and risk management solutions, today announced it has been named by HRO Today to the 2019 Baker’s Dozen rankings of top Pre-Employment Screening Providers, the most respected and anticipated annual ranking of its kind in the HR industry.

Cisive’s appointment to the list is based exclusively on direct input from customers in HRO Today’s customer satisfaction survey. The survey measures providers in three dimensions including breadth of service, size of deal, and quality of service.

“We’re very proud to be named to the HRO Today Baker’s Dozen list for the third consecutive year,” said James Owens, Cisive’s President and CEO. “We are most proud of the fact that it was our clients’ input that has kept Cisive in the rankings over the past several years. At Cisive, we cater to the complex program needs of large organizations. This requires a unique mix of industry-leading technology, coupled with relentless focus on the complex challenges that large organizations face and delivering the highest quality of customer service. The fact that our customers acknowledged this is very exciting for us.”

Cisive aims to mitigate risk for large enterprises by empowering clients with actionable intelligence and clarity throughout the hiring process. The uniqueness of Cisive’s pre-employment screening services stems from their focus on truthful reporting, legal compliance and integrity of source material. For more information about Cisive’s suite of solutions, visit http://www.cisive.com.

About Cisive

Cisive is a global provider of compliance-driven human capital management and risk management solutions. The company’s core onboarding and pre-employment background screening offering provides clients with a streamlined, high quality, and regulatory compliant solution. Comprehensive services include background screening, vendor/contractor screening, executive screening, drug testing, fingerprinting, paperless onboarding and electronic Form I-9/E-Verify solutions

Cisive is accredited by the Professional Background Screening Association (PBSA) and was named for the third consecutive year by HRO Today to the 2019 Baker’s Dozen Customer Satisfaction rankings of Top Pre-Employment Screening Providers. Cisive caters to the complex challenges and program needs of large enterprises, and their dedicated, in-country account management teams uphold a strong commitment to customer satisfaction. The company serves clients in financial services, transportation, telecom/media, utilities and the home services end-markets, among others. For additional information, please visit http://www.cisive.com.

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Arabkir Joint Medical Center & Institute of Child and Adolescent Health joins Patient Network Explorer, expanding Clinerion’s global hospital network to Armenia


“Arabkir” Joint Medical Center & Institute of Child and Adolescent Health, in Yerevan, Armenia, has a wide specialization, which includes services for allergology, dermatovenereology, pediatric gastroenterology and hepatology, pediatric rheumatology, trauma and orthopedics, endocrinology and diabetes, pulmonology, mental health, pediatric gynecology, and neurology and epileptology, among others. The hospital has departments for hemodialysis and kidney transplantation, anesthesiology and intensive therapy, uro-surgery, ENT/otorhinolaryngology and plastic surgery, nephrology, and intensive care and resuscitation.

Patient Network Explorer matches patients from Clinerion’s global network of hospitals to clinical trials run by pharmaceutical sponsors. The system is based on de-identified EHR data, unlinked from any identifiers, which protects patient privacy. Clinerion hospital partners may use the system to identify the patients found for recruitment into trials, under ethics committee approval. This accelerates trial recruitment, and ultimately accelerates drug launch, bringing innovative drugs earlier to patients.

“With this collaboration, we aim to have our own impact in the field of medicine and drug development, as well as contribute to the evolvement of the healthcare infrastructure in the country,” says Arman Babloyan, Director of the Arabkir Joint Medical Center & Institute of Child and Adolescent Health.

“Clinerion continues its efforts to bring the latest generation medication to patients around the world,” says Ian Rentsch, CEO of Clinerion. “Supporting the identification of trial cohorts in countries outside the traditional range enables clinical trial sites to be selected in countries with high clinical standards which have nonetheless high numbers of trial naïve patients. This accelerates trial start-up by accelerating recruitment completion and speeds up drug launch approvals.”

About Clinerion

Clinerion accelerates clinical research and medical access to treatments for patients. We use proprietary technologies for analysis of patient data from our global network of partner hospitals. Clinerion’s Patient Network Explorer radically improves the efficiency and effectiveness of clinical trial recruitment by offering data-driven protocol optimization, site feasibility evaluation and real-time patient search and identification to match patients to treatments. Our technology solution provides real-world evidence analytics for medical access. Clinerion facilitates the participation of partner hospitals in leading-edge, industry-sponsored trials and time savings in patient recruitment. We create innovative and disruptive fit-for-purpose solutions which enable pharmaceutical companies to shorten patient recruitment and save costs by streamlining operations and leveraging strategic intelligence. Clinerion’s proprietary Big Data analytics technologies leverage real-time data from electronic health records which comply with international patient privacy and data security regulations. Clinerion is a global data technology service company headquartered in Switzerland.

Clinerion website: http://www.clinerion.com

Clinerion’s Patient Network Explorer: http://www.clinerion.com/index/OverviewOurSolutions/ClinerionPatientNetworkExplorer

For more information, please contact:

Le Vin Chin

Director, Head of Marketing & Communications

Clinerion Ltd

Elisabethenanlage 11, 4051 Basel, Switzerland

Tel.: +41 61 865 60 54

media@clinerion.com

About “Arabkir” Joint Medical Center & Institute of Child and Adolescent Health LLC

“Arabkir” Medical Center – Institute of Child and Adolescent Health (Arabkir MC) is the largest pediatric structure in Armenia, which realizes large-scale medical activities. Medical center provides medical services, including prevention, diagnostics and treatment of different child diseases, follow-up services for children with chronic urological and surgical, gastroenterological problems as well as with bronchial asthma, epilepsy, diabetes and hepatology, nephrology, endocrinology-related diseases, psycho-social and rehabilitation services.

We also provide services for emergency cases and a number of services for adults in the fields of urology and general surgery, nephrology and kidney transplantation, laboratory diagnostics. As a multidisciplinary medical structure. Arabkir MC provides medical assistance and care to thousands of children every year.

Arabkir website: http://www.arabkirmc.am

For more information, please contact:

Mariam Abovyan

Service Quality Responsible

“Arabkir” Joint Medical Center & Institute of Child and Adolescent Health LLC

+37443401201

service@arabkirmc.am

info@arabkirmc.am

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Texting More Than 1 Million Patients: What the Data Shows


Dialog Health logo

Text messaging is a proven method for engaging patients, enhancing outcomes, improving staff productivity and strengthening workflow, among other benefits.

Dialog Health is pleased to share the findings of a five-year analysis of text messages sent to more than 1 million U.S. patients by a single Dialog Health client: a national urgent care company operating and managing urgent care centers located across multiple states. Text messages were delivered via Dialog Health, a two-way texting platform that enables information to be pushed to and pulled from patients, caregivers and healthcare facility staff.

Automated, post-discharge text messages were sent to patients who visited urgent care centers during the five-year period. In total, more than 3 million text messages were sent to the million-plus patients.

Findings and Analysis

The following are Dialog Health’s findings and analysis of the results:

  • About 92% of all automated text messages were delivered successfully. This indicates a willingness by patients to share their mobile number with healthcare organizations, with an understanding that they will receive text messages. It also demonstrates the reliability of texting as a patient communication method.
  • The company sent post visit text messages to patients to inquire if anyone wanted a follow up phone call from staff. While no response was required by the patients, slightly more than 350,000 patients did reply with 83% of the replies stating no follow-up call was required. Importantly for the company, 11% of replies from patients (~38,000) were requests for a callback.
  • Approximately 19% of patients who opted in to receive text messages were 55 years of age and older. These patients were responsible for 28% of reply texts mentioned above. This included hundreds of replies from patients 90 years of age and older. As these figures demonstrate, age is not a barrier to texting.
  • More than 91% of patients who opted in remained subscribed after receiving the automated text messages. Most patients do not find text messaging, when used judiciously, intrusive.

Commentary

Brandon Daniell, president and co-founder of Dialog Health, noted the following: “These findings further validate the tremendous value of two-way text messaging as a platform for communicating with patients of all ages. Text messaging is a proven method for engaging patients, enhancing outcomes, improving staff productivity and strengthening workflow, among other benefits. As text messaging has become the preferred communication method for a growing number of Americans, healthcare organizations should evaluate how to incorporate two-way text messaging as a communication platform or further expand its existing use.”

Background

Only patients who chose (i.e., opted in) to receive text messages were sent post-discharge messages.

The initial text message asked patients whether they desired to speak over the phone with an urgent care team member concerning their visit. Patients who responded “Yes” received an automated reply text informing them that they would soon receive a phone call from an urgent care center team member. This text also provided the area code that would be associated with the call to help patients more effectively identify the call as legitimate.

Patients who responded “No” received an automated reply text that advised patients to call the urgent care center if they eventually required assistance and provided the phone number to call.

Interview Requests

Members of the media interested in speaking with Brandon Daniell concerning the findings and value of two-way texting for healthcare should email info@dialoghealth.com or call (877) 666-1132 if on a deadline.

About Dialog Health

Dialog Health Inc. is a U.S.-based company that provides a two-way texting platform to organizations which they can leverage as a communication and engagement channel. Two-way texting is a convenient, fast, effective and affordable communication resource for stakeholder engagement. For more information, visit http://www.dialoghealth.com, call (877) 666-1132 and follow Dialog Health on LinkedIn.

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