Category Archives: Industry: Healthcare

Healthcare is an ever evolving industry, and field. These Press Releases, will keep you up to date on the newest, greatest, best, solutions available.

Aniara Diagnostica would like to announce the availability of Biophen Anti-Xa and Biophen Anti-IIa, two-stage Chromogenic Assays


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The entire Aniara line is available for purchase at http://www.aniara.com.

Aniara Diagnostica, a multi-national distributor of diagnostic and research agents, as well as screening tools, has strengthened its commitment to meeting today’s highest Industrial QC Heparin standards.

These products are for Research Use Only and not for use in Diagnostic procedures.

Specific kits are USP/EP compliant

USP/EP Compliant Heparin QC Kits Chromogenic Anti-IIa and Anti-Xa methods are used for measuring homogeneous Heparin for Quality Control (QC testing).

These kits are two stage chromogenic assay used for measuring the activity of heparins (UFH or LMWH) in a manual or automated method.

BIOPHEN Heparin Anti-IIa (2 stages) A220005 Click here for more information

BIOPHEN Heparin Anti-Xa (2 stages) A221005Click here for more information

Follow the link to read more on USP Potency Adjusted Bovine Mucosal Heparins (BMH) Are Comparable to Porcine Mucosal Heparins (PMH) at Equivalent Levels

The entire Aniara product line is available for purchase at http://www.aniara.com. The Company distributes products in North America, Central America, South America, Sweden, Norway, Denmark, Finland, Lithuania, Latvia, Estonia and Iceland.

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Multi-Location Medical Plaza Selects Updox Collaboration Platform for Digital Marketing, Communications and Patient Engagement


In addition to using Updox to manage electronic documents and patient communications, Medical Plaza Pharmacy switched from a legacy provider to Updox for digital marketing services.

“As forward-thinking pharmacies consider their future success, they are moving off of legacy platforms that don’t deliver the experience that both consumers and businesses expect from online marketing.”

Medical Plaza Pharmacy, a two-location pharmacy chain in northern Mississippi, selected Updox, a healthcare collaboration platform that provides pharmacies with an all-in-one solution for acquiring new customers, engaging existing patients and collaborating with prescribers, to support them with communications, productivity and patient engagement solutions, as well as digital marketing and website services.

In addition to using Updox to manage electronic documents and patient communications, Medical Plaza Pharmacy switched from a legacy provider to Updox for digital marketing services and now enjoy the efficiencies of accessing solutions through an all-in-one collaboration platform, created specifically for clinical care.

“As forward-thinking pharmacies consider their future success, they are moving off of legacy platforms that don’t deliver the experience that both consumers and businesses expect from online marketing. We’re the leading technology partner for electronic communications and patient engagement across healthcare, traditionally for physicians and now for pharmacists. Our collaboration platform connects more than 50,000 providers and 150 million patients across the nation, using next-generation communications solutions such as Video chat, HIPAA-complaint text messaging and broadcast patient messaging,” says Michael Morgan, chief executive officer, Updox.

Digital marketing services and branded website, two new offerings from Updox, help pharmacies grow their digital presence to acquire new customers, engage patients and improve revenue. On average, people spend more than two hours a day on social networks and messaging. More than just quickly searching for business locations, consumers also use the internet to research reviews, engage in social media, learn information, share opinions and look at service offerings. Updox digital marketing services include social media advertising, search engine optimization (SEO), digital analytics and review management. Many pharmacies have an initial online presence but are now moving to a more comprehensive platform with solutions specifically designed for clinical healthcare. Branded website offers consumer-oriented features including patient education, HIPAA-compliance and analytics.    

“The first place anyone goes to for information is online so having a strong digital presence is essential in today’s market,” says Andy Null, RPh, manager, Medical Plaza Pharmacy. “We were looking for ways to become more efficient today and also grow future business across both our locations for continued success. Updox offered us a next generation clinically-based platform to promote our business services online so we can focus on face-to-face interaction with patients to answer questions, provide clinical care and support medication adherence and improved outcomes.”

Text messaging lets pharmacies connect with patients and prescribers simply and securely in what has become the consumer’’ most-preferred communications channel. The pharmacy can use text messages to notify patients when prescriptions are ready, send co-payment information, answer questions related to medications or quickly get additional information from prescribers when necessary without delaying prescription filling.

With document management from Updox, Medical Plaza Pharmacy eliminated costs for paper, toner and phone lines. Pharmacy communications arrive into a consolidated Updox inbox where they can be easily reviewed, routed and processed entirely electronically. Prescriptions, refill requests, information requests and prescriber notes can all be received and archived by the pharmacy, or shared between locations, in an efficient, easily managed manner.

To learn more about Updox digital marketing services and how the Updox collaboration platform helps pharmacies acquire new patients, engage current customers and collaborate with fellow providers, visit https://updox.com/pharmacy.

About Updox:

Committed to simplifying the business of healthcare, Updox is a single collaboration platform for out-of-hospital healthcare providers. Named for the past five years to the Inc. 5000 list of America’s fastest-growing private companies, Updox is integrated with more than 100 electronic health records (EHR) and pharmacy management systems and serves more than 400,000 users and 150 million patients.

Updox offers a broad set of capabilities for patient engagement, provider communications and internal productivity that work together in a secure, easy-to-use collaboration platform. Updox was created specifically for the out-of-hospital market and gives customers access to a growing platform that focuses on solutions and services to make everyone delivering healthcare happy. Learn more at http://www.updox.com or follow the company on Twitter, LinkedIn and Facebook.

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BillingTree Introduces New Version of CareView Healthcare Payment Processing Software


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Our CareView solution aims to help the healthcare industry bridge the gap between faster payments and a convenient payment experience for patients.

BillingTree, a payment processing company, launched a new version of their CareView bill presentment and payment software for healthcare. Aimed at helping the healthcare industry manage the payment experience, the latest launch will see optimized patient management and payment workflows, as well as major improvements to more than 50 statement management and payment features. Some of these main features include:


  • Powerful APIs that allow CareView to integrate with other practice management systems and third-party software solutions
  • Leverages BillingTree’s Payrazr platform for secure, compliant transactions, including tokenization of card data, a comprehensive fraud controls suite, and in-depth protection of all sensitive patient information
  • Scalable to grow for each client as their business grows
  • Responsive and user-friendly interface for mobile devices
  • Option for current clients to stay on their existing versions

In addition to these feature improvements, CareView now includes a new web address, careviewpay.com, allowing healthcare professionals simplified access to the updated, user-friendly billing and payment management software.

Since acquiring the CareView brand, BillingTree has continued to invest heavily in improving provider and patient solutions, offering more features to clients by building on their own proven Payrazr platform, which successfully processed more than $4B in payments in 2019.

CareView is now utilized as the payment platform for national healthcare networks, pharmacies, physician groups, dental networks, and long-term care facilities nationwide.

BillingTree states that clients in the healthcare industry can look forward to a wide range of payment channels, including an agent-facing terminal, mobile-friendly patient portals, the ability to pay via automated phone prompts (IVR), and two-way text messages.

“Handling patient payments has become the number one challenge facing businesses in the healthcare industry,” said Rob Borucki, Vice President of Product for BillingTree. “The time between treatment and payment is far too extended for providers and patients to deal with anymore. On average, healthcare offices are expected to collect between 50-70% of a patient’s total balance. Because of the slow, outdated process still in place, providers struggle to keep track of everything and end up losing or significantly delaying their ability to collect on their Account Receivables. Our CareView solution aims to help the healthcare industry bridge the gap between faster payments and a convenient payment experience for patients.”

In addition to accepting multiple payment methods, CareView offers full support for statement presentment, payment plans, negotiated installments, automatic payments, storing of patient credentials, offering discounts, and one-time payments. These are just a few of the ways BillingTree is striving to help overcome these obstacles.

“The issue isn’t just a lack of convenient payment options, either. It’s also the capability for extensive reporting for healthcare providers. You can offer patients more convenient ways to pay. Still, it doesn’t mean anything if you, as a business owner, can’t easily track and reconcile those payments. That’s why we’re offering more than two dozen standard reports and the ability to create custom reporting that works for our client’s specific needs, all of which can be scheduled for delivery automatically. We want to change the game and make the healthcare payment experience simpler for both companies and patients alike.”

BillingTree is confident that its newest CareView version will entice healthcare businesses to make the switch from their current payment processor. By leveraging the software that’s made BillingTree a leader in the payment processing industry, they seek to help solve the various problems plaguing the healthcare industry for decades.

If you’re interested in BillingTree’s newest CareView solution, click here.

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Center for Vein Restoration Hosts World-Class Clinical Convention, VISION2020, in the Washington, DC Metro Area


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As long as we all continue to play our game with our ‘why’ in mind that we are going to continue to do the best for our patients everything else will follow.

Center for Vein Restoration (CVR), the nation’s largest physician-lead vein center and a leader in the diagnosis and treatment of venous insufficiency, hosted their annual Clinical Convention at the Fairview Marriott in Falls Church, Virginia. The Convention, entitled VISION2020, was held from January 10 through 12 and drew a crowd of over 280 physicians, CVR employees, and partners from across the field of venous and lymphatic medicine. The event more than tripled its attendance over the 2019 convention.

The convention kicked off with a clinical dinner session provided by Dr. Mark Melin and sponsored by Tactile Medical. It was followed by a Recognition Ceremony for outstanding CVR physicians and employees across the company. Receiving this year’s President’s Award was CVR Chief Medical Officer, Khanh Nguyen, for his unparalleled service to CVR.

VISION2020 had two main sessions on the Saturday program. Physicians attended a clinical program, which began with a breakfast session, sponsored by Varithena and provided by Dr. Kathleen Gibson. The day-long agenda that followed covered topics ranging from management of pelvic venous congestion to the use most effective of compression stockings, from providing wound care in venous disease to findings involving superficial venous disease. All doctors in attendance will receive 15-CME credits for participating in the program.

There was also a business session on Saturday focused on the professional development of CVR employees and rolling out additional process efficiencies. As one of the sessions focused on, from the front desk staff to the sales team and beyond, everyone in the business has “something to bring to the table.”

The theme of entire meeting was centered around “vision.” Sanjiv Lakhanpal, MD, FACS, 2019 Glassdoor Top CEO award winner and well-known former Cardiovascular and Thoracic Surgeon, was a visionary in 2007 when he chose to start Center for Vein Restoration with a single clinic in southern Maryland.

“This is where your CVR is today,” Dr. Lakhanpal explained during his Saturday keynote address. “We have 84 locations… We have more than 500 full-time staff members, 64 physicians and, in the last year, the Center for Vein Restoration saw 40,000 new patients and completed more than 200,000 patient interactions. That is more than the population of some small countries in the world.”

Dr. Lakhanpal then went on to explain his vision proceeding into 2025. The humble leader assured the crowd these lofty goals were possible because the dedication of each and every person in the room, and because CVR has its sights sets on the big picture.

“It is the why that changes your finite game to an infinite game. A finite game is when someone says, ‘I’m going to score the goal,’ and an infinite game is when someone says, ‘I’m going to play the game really well.’ The goals will come,” said Lakhanpal. “As long as we all continue to play our game with our ‘why’ in mind that we are going to continue to do the best for our patients everything else will follow.”

On Saturday evening, Dr. Lakhanpal honored another visionary with the Lakhanpal Vein Foundation’s Sushruta Award: Dean Bender, the executive director of the American Vein and Lymphatic Society (AVLS). Because of the work of AVLS and the Foundation for Venous and Lymphatic Disease, and the research of organizations like CVR, the field of venous and lymphatic medicine can continue to advance and serve patients more effectively.

Medi USA, a partner of CVR which will be engaging in some exciting new initiatives in 2020, sponsored the Saturday night dinner, where Dr. Bryan Groleau spoke on advancements in compression technology. The evening ended with a CVR Lip Sync Battle, where regional teams joined forces to put on the strongest performances possible. The energy during the contest was intense, and the camaraderie in the room was evident.

As Dr. Lakhanpal stated during his keynote, “our brand is our legacy, and our legacy is family.”

Additional Information:

ABOUT VENOUS INSUFFICIENCY

Venous insufficiency, the cause of significant suffering due to the sequelae of venous hypertension, most commonly arises as achy, tired and heavy legs. It may or may not be associated with varicose veins, spider veins or skin changes including venous ulcerations and indiscriminately affects between 30–40 million Americans. Numerous factors including age, weight, prolonged sitting or standing, genetics or a history of DVT (blood clots) can increase the risk of developing this common and often underdiagnosed disorder. Treatment options have evolved to an array of minimally invasive procedures in an office setting.

ABOUT CENTER FOR VEIN RESTORATION

Center for Vein Restoration (CVR) is the largest physician-led practice treating vein disease in the country. Having performed its first procedure in 2007 under President and CEO Dr. Sanjiv Lakhanpal, Center for Vein Restoration has since become nationally recognized as the clinical leader in treating chronic venous insufficiency. With 80 centers and growing, CVR has over 500 employees and conducts over 150,000 patient interactions annually. To learn more about CVR and its mission, visit http://www.centerforvein.com or by phone at 1-800-FIX-LEGS.

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Strategic Radiology Builds North Carolina Presence with Addition of Gaston Radiology


Richard Herring, MD, President, Gaston Radiology

Staying at the forefront of quality and innovation to provide the best level of patient care has always been our guiding principle. We are excited to work with other like-minded groups within the Strategic Radiology coalition to strengthen our clinical and business practices even further.

Gaston Radiology has joined Strategic Radiology, the third North Carolina practice to align with the leading coalition of independent radiology practices in the past year. Based in Gastonia, NC, the practice includes 18 radiologists.

“Gaston Radiology has all of the hallmarks of a Strategic Radiology practice,” said Arl Van Moore Jr, MD, FACR, CEO and chair, Strategic Radiology. “It is committed to quality radiology, service excellence, and local, independent radiology practice.”

Since 1949, Gaston Radiology has proudly served the needs of patients in and around Gaston county, part of the Charlotte metropolitan area. The practice includes fellowship-trained radiologists practicing the following subspecialties: cardiothoracic, abdominal, interventional, musculoskeletal, mammography, neuroradiology, and nuclear medicine.

Gaston Radiology provides 24/7/365 medical imaging services for CaroMont Health, a regional health system that includes a 435-bed hospital. The group practice also staffs two outpatient imaging centers equipped with advanced medical imaging technology and operates a mobile MRI.

“Staying at the forefront of quality and innovation to provide the best level of patient care has always been our guiding principle,” said Richard Herring MD, president, Gaston Radiology. “We are excited for the opportunity to collaborate with other like-minded groups within the Strategic Radiology coalition to strengthen our clinical and business practices even further.”

In addition to providing inpatient and outpatient imaging services, Gaston Radiology maintains high visibility in the community through sponsorship of many charitable organizations and events and is an active advocate for community health through its breast and lung cancer screening programs.

About Strategic Radiology

Strategic Radiology is a coalition of independent, private radiology practices, representing more than 1,100 radiologists. The coalition’s goal is to achieve higher quality patient care and more cost-efficient delivery of medical imaging through an integrated approach of shared data and best practices, interchanging clinical expertise, and consolidating certain practice expenses. It operates the nation’s only radiology-focused Patient Safety Organization listed by the Agency for Healthcare Research and Quality. http://www.StrategicRadiology.org.

SR Members:

  • Asheville Radiology Associates; Asheville, NC
  • Casper Medical Imaging and Outpatient Radiology; Casper, WY
  • Central Illinois Radiological Associates; Peoria, IL
  • Gaston Radiology, Gastonia, NC
  • The Hill Medical Corporation; Pasadena, CA
  • Huron Valley Radiology; Ann Arbor, MI
  • Inland Imaging; Spokane, WA
  • Mecklenburg Radiology Associates; Charlotte, NC
  • Medical Center Radiology Group; Orlando, FL
  • Minneapolis Radiology Associates; Minneapolis, MN
  • Modesto Radiological Medical Group (MRMG); Modesto, CA
  • Mountain Medical Physician Specialists; Salt Lake City, UT
  • Naugatuck Valley Radiological Associates; Waterbury, CT
  • Northwest Radiology; Indianapolis, IN
  • Quantum Radiology; Atlanta, GA
  • Radiologic Medical Services; Iowa City, IA
  • Radiology Associates; Jeffersonville, IN
  • Radiology Associates of Macon; Macon, GA
  • Radiology Associates of North Texas; Dallas/Fort Worth, TX
  • Radiology Associates of Tallahassee; Tallahassee, FL
  • Rome Radiology Group; Rome, GA
  • Southeast Radiology, Ltd.; Glen Mills, PA
  • Tower Imaging Medical Group; Santa Monica, CA
  • United Imaging Consultants; Mission, KS
  • University Radiology; East Brunswick, NJ
  • X-Ray Consultants; South Bend, IN

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In a Mount Sinai Study, Elevated Leukemia Incidence Is Found in World Trade Center Rescue and Recovery Workers


Responders who worked at the World Trade Center site after the attacks on September 11, 2001, have an increased overall cancer incidence compared to the general population, particularly in thyroid cancer, prostate cancer, and, for the first time ever reported, leukemia, according to a Mount Sinai study published in JNCI Cancer Spectrum in January.

Following the attacks on the World Trade Center, 50,000 workers were involved in rescue and recovery, with many of them caught directly in the dust cloud from the collapsing towers. From then until cleanup of the site ended in June 2002, workers were potentially exposed to an array of toxins later shown to cause adverse health effects, including cancer.

This study examined cancer incidence in responders including law enforcement, construction, and telecommunications workers, and found an increased overall cancer incidence, with the greatest elevation in thyroid cancer. It is the first to show an increase in leukemia, which is known to occur after exposure to occupational carcinogens, including benzene fuel and other sources that existed at the World Trade Center site, in some cases at low levels of exposure and with a latency of several years from exposure.

Researchers also found that neither the length of time that first responders and recovery workers worked on the World Trade Center site, nor the intensity of their exposure, had any bearing on the development of the elevated cancers. However, some risk factors—such as responders’ age on September 11, their gender, and whether they were smokers at the time—were associated with increased cancer risk, underlining the need for continued surveillance of World Trade Center rescue and recovery workers.

“This study showed increased incidence of several cancer types compared to previously conducted studies with shorter follow-up periods,” said Susan Teitelbaum, PhD, Professor of Environmental Medicine and Public Health at the Icahn School of Medicine at Mount Sinai and one of the lead authors. “Because of the long latency period of many types of cancer, it is possible that increased rates of other cancers, as well as World Trade Center exposure health issues, may emerge after longer periods of study.”

Researchers studied post-September 11 cancer incidence among 28,729 rescue and recovery workers via cancer registry data from New York, New Jersey, Connecticut, Pennsylvania, Florida, and North Carolina from 2002 through 2013. Although the incidence of certain cancers, such as lung, was not elevated in this study’s findings, researchers believe that may be due to the long time periods over which these cancers develop.

This work was supported by contract 200-2017-93325 from the Centers for Disease Control and Prevention / National Institute for Occupational Safety & Health.

About the Mount Sinai Health System

The Mount Sinai Health System is New York City’s largest integrated delivery system, encompassing eight hospitals, a leading medical school, and a vast network of ambulatory practices throughout the greater New York region. Mount Sinai’s vision is to produce the safest care, the highest quality, the highest satisfaction, the best access and the best value of any health system in the nation. The Health System includes approximately 7,480 primary and specialty care physicians; 11 joint-venture ambulatory surgery centers; more than 410 ambulatory practices throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and 31 affiliated community health centers. The Icahn School of Medicine is one of three medical schools that have earned distinction by multiple indicators: ranked in the top 20 by U.S. News & World Report’s “Best Medical Schools”, aligned with a U.S. News & World Report’s “Honor Roll” Hospital, No. 12 in the nation for National Institutes of Health funding, and among the top 10 most innovative research institutions as ranked by the journal Nature in its Nature Innovation Index. This reflects a special level of excellence in education, clinical practice, and research. The Mount Sinai Hospital is ranked No. 14 on U.S. News & World Report’s “Honor Roll” of top U.S. hospitals; it is one of the nation’s top 20 hospitals in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Geriatrics, Gynecology, Nephrology, Neurology/Neurosurgery, and Orthopedics in the 2019-2020 “Best Hospitals” issue. Mount Sinai’s Kravis Children’s Hospital also is ranked nationally in five out of ten pediatric specialties by U.S. News & World Report. The New York Eye and Ear Infirmary of Mount Sinai is ranked 12th nationally for Ophthalmology, Mount Sinai St. Lukes and Mount Sinai West are ranked 23rd nationally for Nephrology and 25th for Diabetes/Endocrinology, and Mount Sinai South Nassau is ranked 35th nationally for Urology. Mount Sinai Beth Israel, Mount Sinai St. Luke’s, Mount Sinai West, and Mount Sinai South Nassau are ranked regionally.

For more information, visit https://www.mountsinai.org or find Mount Sinai on Facebook, Twitter and YouTube.

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Garey Orthopedic Medical Group Relocates Pomona Facility


Garey Orthopedic Medical Group is excited to announce the relocation of their Pomona clinic to a newly renovated, state-of-the-art facility at Casa Colina’s campus, located at 255 E Bonita Ave, Bldg 1, Suite 101.

“We are thrilled to move onto the Casa Colina campus, working together to deliver high quality and cutting edge Orthopedic care to the San Gabriel Valley!” said Dr. Luis Corrales.

The new facility will allow Garey Orthopedic to offer patients comprehensive and convenient orthopedic care with relaxing, and updated patient rooms, and cutting-edge technology including the best MRI and X-Ray machines on the market. The updated facility will also allow them to continue providing the world-class care patients have come to expect from Garey Orthopedic.

“We are very excited about the relocation of Garey Orthopedic to our newly renovated location,” Lisa Bailey, Chief Administrative Officer at Garey Orthopedic said. “Casa Colina offers many services that go hand in hand with the services that we provide, and we could not be more thrilled to be working so closely with them.”

With construction and facility enhancements well under way, the new Pomona location is set to begin seeing patients on February 03, 2020. Until then, they will continue to operate out of their Garey Ave clinic.

About Garey Orthopedic Medical Group

Garey Orthopedic is a practice devoted to the diagnosis and treatment of injuries and diseases of the musculoskeletal system. We provide comprehensive orthopedic care for a wide range of shoulder, hip, and knee injuries as well as degenerative joint conditions using the advanced non-surgical and surgical treatment modalities. Our primary goal is to improve your quality of life and return you to your normal activities quickly and with as little pain as possible. For more information on all of the services that Garey Orthopedic has to offer visit http://www.gareyortho.com.

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Greenberg Traurig’s Life Sciences & Medical Technology Group Hosts 6th Annual Deal-Making Workshop and Reception in San Francisco


For the sixth consecutive year, Greenberg Traurig, LLP’s global Life Sciences & Medical Technology Group hosted two events coinciding with the JP Morgan Healthcare Conference in San Francisco.

On Jan. 14 the group presented the lunchtime panel discussion, “Insiders’ Views of Deal Makings,” where seasoned executives from leading life sciences companies shared current trends, best practices, and pitfalls of deals including M&A, licensing, joint ventures, and strategic collaborations. They also shared predictions on what 2020 will hold for deal making. Panelists included:


  • Debbie Alexander, Director, Business Development, 23andMe
  • Shaun Grady, Senior VP, Business Development Operations, AstraZeneca
  • Dr. Robert Mittendorff, Partner, Norwest Venture Partners
  • Jeremy Sohn, Vice President, Global Head of Digital Business Development & Licensing, Novartis

The panel was moderated by Fiona Adams, co-chair of Greenberg Traurig’s Global Corporate Practice and managing shareholder of the London office, and Wayne H. Elowe, co-chair of the firm’s global Life Sciences & Medical Technology Group and the Atlanta office Corporate Practice. David J. Dykeman, patent attorney and co-chair of the global Life Sciences & Medical Technology Group and Boston officeIntellectual Property & Technology Group, gave opening remarks.

The program was preceded by a private wine tasting and networking reception on Jan. 13, attended by more than 300 health care industry executives and investors.

In addition, Kate Black, a shareholder in the firm’s Data, Privacy & Cybersecurity Practice in the Miami office, introduced companies at the Biotech Showcase on Jan. 14.

About Greenberg Traurig’s Life Sciences & Medical Technology Group: Greenberg Traurig’s Life Sciences & Medical Technology Group advises clients ranging from start-ups to large multinational public companies to leading research institutions. The group’s attorneys work closely with clients, providing innovative legal counsel to help them achieve their objectives – from discovery through commercialization and product marketing.

About Greenberg Traurig: Greenberg Traurig, LLP (GT) has approximately 2100 attorneys in 41 locations in the United States, Latin America, Europe, Asia, and the Middle East. GT has been recognized for its philanthropic giving, diversity, and innovation, and is consistently among the largest firms in the U.S. on the Law360 400 and among the Top 20 on the Am Law Global 100. Web: http://www.gtlaw.com Twitter: @GT_Law.

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MediTelecare Launches New Digital Telehealth Access Technology, MediTelecareGo!™


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MediTelecareGo!™ improves access to care, potentially reducing re-hospitalizations and costs while making it easy for facilities and staff to incorporate this into their daily workflow.

MediTelecare, the nation’s leading provider of behavioral telehealth services for skilled nursing, post-acute, and long-term care facilities, is improving access to behavioral telehealth services through a new first-of-its-kind online platform, MediTelecareGo!™.

MediTelecareGo!™ is designed to empower partnering facilities with easy access to Psychiatrists, Psychologists, and Nurse Practitioners via an online application, a televideo workstation on wheels, and a tech-library of helpful resources. Historically, access to behavioral and mental health services has been limited to facilities closer to highly populated areas, creating a more acute shortage of care providers to residents in rural and less populated areas of the US.

With MediTelecareGo!™, partnering facilities are provided with a secure online portal containing access to resources and features including:


  • Digital medical referral process for insurance and payer verification
  • Virtual scheduler empowering facilities to manage sessions for patient-residents
  • One click link to synchronous Televideo sessions between residents and clinicians
  • Secure clinical “cloud” repository with interoperable capability to medical professionals
  • Real time support from a psych program manager and/or live chat

Ed Mercadante, CEO & Founder, stated, “This technology suite is a game-changer for residents who desperately need behavioral health support while in skilled care nursing centers. MediTelecareGo!™ improves access to care, potentially reducing re-hospitalizations and costs while making it easy for facilities and staff to incorporate this into their daily workflow.”

MediTelecare is rapidly rolling out MediTelecareGo!™ and has onboarded over 20 skilled nursing centers with over 1,200 residents in the past 30 days. Additionally, the user-friendly portal can be managed by a member of a facility’s staff, making it easy to introduce residents to telehealth while providing a “turnkey” solution for facilities to train staff on administering televideo services.

For more information, contact Bernadette Greatorex at Bernadette.Greatorex@meditelecare.com or at (860) 365-6871.

About MediTelecare: MediTelecare is the industry leader in providing behavioral telehealth services to residents of skilled nursing and assisted living facilities. Their services utilize synchronous televideo with face-to-face communication, and other virtual telemedicine technologies to streamline diagnostic evaluations and design personalized treatment plans for each resident’s needs. The company’s clinical team consists of psychiatrists, nurse practitioners, psychologists, and clinical social workers providing behavioral telehealth services to approximately 20,000 residents in over 250 Skilled Nursing Facilities (SNF) across 16 states.

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Seniors Helping Seniors® Identifies Gap in Senior Care Segment – Clients are Asking for More, as Record Number of Seniors Age in Home


Since its foundation in 1998, Seniors Helping Seniors® has focused on the delivery of a superior customer experience through its in-home senior care program. Yet, the leadership found the deliverables limiting – both to their end customer and their franchisees.

“Our clients have always celebrated the relationship with our company. However, they have also asked for more,” said Kiran Yocom, founder. “We were tired of having to say no to their needs, yet, we needed to ensure operational excellence before delivering a new level of service to them.”

Yocom, along with the leadership of the 200+ unit brand that employs active seniors to help their fellow seniors age in place, worked tirelessly to create a full-service offering branded 360°.

“There is no better term to describe it,” said Philip Yocom, CEO. “360° is all encompassing. No matter who we ask what does 360 mean to them – the answers are similar – holistic, full-circle, all encompassing. Blended with our operational standards, we are confident this new program will help us stand out not only to our customers, but our franchise owners.”

The leadership team also emphasized the value of community and highlighted how Seniors Helping Seniors® is not just about helping individuals, but helping entire families by providing peace of mind to family members who worry about their loved ones. Thanks to Seniors Helping Seniors®, they can take comfort in knowing their loved ones are receiving supportive and loving care.

“To me, 360° means putting seniors and their families first and providing unique care through a uniquely caring community,” said Howard Algeo, Seniors Helping Seniors® Director of Business Development and Training.

For Seniors Helping Seniors®, a 360° view also means emphasizing the importance of teamwork among leadership, franchise owners and caregivers. When all parties work together, seniors and families benefit tremendously. What’s more, leadership, franchise owners and caregivers feel good about the brand and knowing they are all part of a larger mission.

“360° means taking an all-encompassing look at the business and realizing that when you provide warm, compassionate care, everybody benefits,” Seniors Helping Seniors® Vice President of Operations Daniel Jan said. “We are all in this together as a team and we can provide it all for our receivers.”

Franchise owners will offer a full circle of care, with a focus on warm, compassionate care every day, every hour, every second and at every level. With 360°, Seniors Helping Seniors® franchise owners and the seniors they employ are setting the stage for a loving and compassionate relationship with those who receive their care.

“The 360° rollout will include scale – ensuring franchise owners are ready and equipped to deliver excellence to our customers,” said Glenn Leingang, Director of Franchise Development. “ “Having a 360° view at Seniors Helping Seniors® means possessing a true desire to find franchise owner candidates who are mission-oriented and have the capacity and drive to obtain exceptional results.”

Randy and Judy Loubier, franchise owners in New Hampshire have been pioneering Seniors Helping Seniors 360® for the brand and noted the meaning of the concept as, “Completing the Circle of Care”.

“To me, 360° means to truly complete the circle of care by taking care of aging adults who desire top quality care, loving kindness and encircling them with an ability to address each need from day one to the end of life,” Judy Loubier said. “These people desire and deserve to be surrounded by caregivers who have become part of the family, who love them, and who can step up as the need arises in order to provide medications, bed baths, transfers, all from a place in our hearts that got this started in the first place. 360° gives us the opportunity, it gives us a voice, and it speaks to the vision.”

Seniors Helping Seniors® was founded in 1998 when husband-and-wife team Philip and Kiran Yocom decided to open a business that would provide loving and compassionate in-home care to seniors. Kiran, who grew up in India, was inspired by Mother Teresa and the work she was doing in the country. After years of donating her weekly allowance to The Sisters of Charity, Kiran became a follower of the Catholic nun and worked alongside her to help with humanitarian efforts. This work solidified Kiran’s belief in providing loving and empathetic care to seniors and provided the foundation for Seniors Helping Seniors®. Kiran moved to the U.S. in 1995 and married Philip shortly after that. In 1998, the Yocoms founded Seniors Helping Seniors® in Reading, Pennsylvania as a non-profit. In 2006, the Yocoms decided to leverage Philip’s franchising experience and opened the business for franchising.

Seniors Helping Seniors® stands out in a crowded senior care industry by focusing on the practice of employing active seniors to provide services to their less active counterparts, referred to as receivers. Caregivers help receivers take care of the day-to-day tasks that become more challenging with age while also earning supplemental income. Both are carefully matched based on the receiver’s specific needs, as well as personality and preferences. What’s more, Seniors Helping Seniors® emphasizes building a deep and long-lasting relationship between caregivers and receivers.

“At Seniors Helping Seniors®, we put love at the center of everything we do,” Kiran said. “We truly believe in The Power of Love® and Bringing Love into the lives of Seniors with Dignity and Respect®. In order to get to that stage of love, though, everything must begin with warmth. We want to emphasize that heartfelt and compassionate care to our franchise owners.”

The brand started franchising in 2006 and has since grown to over 200 locations in more than 30 states, plus seven international locations. Seniors Helping Seniors® is continuing to expand its footprint across the U.S. and the globe and welcomes conversations with prospective franchisees who have high business acumen and want to give seniors The Gift of Independence®.

ABOUT SENIORS HELPING SENIORS®

Seniors Helping Seniors® was founded by husband-and-wife duo Kiran and Philip Yocom. Kiran, who grew up in India and later worked to advance humanitarian efforts alongside Mother Teresa. After moving to the U.S. in 1995 and marrying her husband Philip, the Yocoms felt called to provide loving care to seniors and to cultivate an exchange of gifts at every generational level. Together, the Yocoms founded Seniors Helping Seniors® in 1998, opening the brand up to franchising in 2006. With a mission to be the most respected and rewarding homecare provider in the U.S., Seniors Helping Seniors® stands apart from as the only company that prioritizes hiring active seniors to provide care services to their less-active counterparts. Seniors Helping Seniors® aligns caregivers and care recipients based on the abilities and needs of both by offering a wide range of care services. Seniors Helping Seniors® has grown to over 200 locations in 30-plus states and seven international locations, with 125 franchise partners. For more information on Seniors Helping Seniors®, visit https://seniorshelpingseniors.com/. To learn more about franchising opportunities with Seniors Helping Seniors®, please visit https://franchise.seniorshelpingseniors.com/.