Collabspace by Collabware is FedRAMP Ready High

This process attests to our own set of values, the trustworthiness of our services and that we value the roles our customers have in handling their governmental and citizen’s data

VANCOUVER, British Columbia (PRWEB)
December 09, 2021

Collabware, a leading provider of data protection and records management software, today announced the achievement of FedRAMP℠ Ready High status for Collabspace from the U.S. Federal Risk and Authorization Management Program (FedRAMP). It stands as currently the only cloud SaaS (Software as a Service) solution in the FedRAMP Marketplace with archival, discovery and records management capabilities to earn this compliance designation.

FedRAMP standardizes security assessment and authorization for cloud products and services used by U.S. federal agencies. The aim is to make certain federal data is consistently protected and the High Baseline is the top level that takes into account the government’s most sensitive, unclassified data held in cloud computing environments. The full FedRAMP High review process validates over 400 security controls and Collabware has already confirmed a portion of these to achieve Ready status. FedRAMP Ready documents the system security information, compliance with federal mandates, and ability to meet FedRAMP security requirements.

“As we began to see more government and highly-regulated organizations show interest in our products, it became clear we needed to certify that our solutions and internal business processes meet their very specific and extensive security requirements,” says Doug Converse, Director of Compliance for Collabware. “This process attests to our own set of values, the trustworthiness of our services and that we value the roles our customers have in handling their governmental and citizen’s data.”

FedRAMP is endorsed by the U.S. government’s Federal Chief Information Officers Council and controlled by a Joint Authorization Board (JAB) that comprises representatives from:

• 
      the Department of Defense (DoD),
•     the General Services Administration (GSA), and            
•     the Department of Homeland Security (DHS).

Aligning with Presidential Mandate M-19-21 that orders federal government bodies to enlist proper records management systems to create, manage and maintain all permanent records and metadata in electronic format by December 31st, 2022, Collabspace provides the vehicle to meet these requirements and allows for legal and regulatory data compliance guidelines to be met.

“Working towards becoming FedRAMP Authorized is a massive investment and great undertaking for any business,” says Graham Sibley, CEO of Collabware. “I’m happy to have our work scrutinized by the strictest testing protocols because we have already been doing our part to ensure data protection and transparency has been built-in from the start. Our extensive list of certifications proves that.”

US Agencies can find Collabspace listed on FedRAMP Marketplace under SaaS providers and more information can be found about the Collabspace suite of information governance products at collabware.com/collabspace.

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About Collabspace

Collabspace is a security-certified and highly-scalable intelligent Information Management cloud service, developed by Collabware, that enables organizations to connect to and archive content from multiple repositories for purposes of managing the content lifecycle and extracting new value and meaning through content analysis. Once under management of Collabspace, advanced enterprise compliance, discovery and records management capabilities are employed, such as OCR and audio/video transcription to help categorize and analyze records for proper retention and disposition. For more information, visit collabware.com/collabspace

About Collabware

Collabware helps enterprises and governments achieve legislative and regulatory information management compliance by providing intelligent archiving, discovery, and records management solutions. By automatically protecting critical content and revealing dark data, Collabware solutions increase organizational transparency so information can be properly retained, managed, and harnessed for business transformation. With offices in Canada, the USA and UK, our software has been internationally deployed by large enterprises and highly-regulated industries. For more information, visit collabware.com

Press Contact

Angela Dion, Collabware

1-855-268-0442

contact@collabware.com

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Gnani logo

NEW YORK (PRWEB)
December 08, 2021

Gnani.ai, a global frontrunner in Voice-AI-led omnichannel customer service automation space, today announced a strategic partnership with transcosmos, Inc. (TYO: 9715), a US-based regional and global leader in BPO and the contact center industry. Transcosmos Inc and Gnani.ai — leaders in their respective industries — will help leverage each other’s technology and business strengths to provide optimal services for customers. The partnership agreement will also enable customer-centric businesses in North America to rapidly adopt digital and automation technologies and offer a flawless customer experience for nurturing customer journeys through contact center operations.

Whilst Gnani.ai is expected to benefit enormously from transcosmos Inc.’s vast network and clientele, Gnani.ai’s Conversational AI automation suite will be a powerful addition to the contact center offerings of transcosmos Inc.

“Customer-focused businesses are today turning towards conversational AI-based solutions to transform customer service eco-system to give them a competitive edge. Given the scope for multi-lingual contact centers of all shapes and sizes to automate customer interactions across various touchpoints, we’re confident about Gnani.ai’s repertoire and domain expertise to add tremendous value to our offerings,” said Shin Nagakura, Chairman of transcosmos Inc. and CEO of transcosmos America, Inc.

Commenting on the announcement, Ganesh Gopalan, Co-founder, and CEO, Gnani.ai said: “The era of automation-led new age CX is here to stay for long. I’m sure our propriety speech engines and NLP technologies have the potential to disrupt the $300bn contact center software market by adding value to transcosmos Inc.’s BPO solution suite. We sincerely thank the entire leadership team for this opportunity to jointly build cutting-edge digitization and automation products for the clientele.”

Against the backdrop of a fragmented customer experience and a manifold increase in demand for automation technologies, solutions such as Voice Assistants and Voice Biometrics have become the true liberators in this sector. Voice-AI-based automation offers multiple benefits which include better resource management, revenue enhancement, and much more at less than 1/3 of traditional budgets.

About transcosmos

Established in 1966 in Tokyo Japan, transcosmos Inc. employs over 60,000 staff across 35 countries, 172 offices and supports over 3,000 clients including Fortune 500. Transcosmos is ranked # 3 for Best Contact Center Support Professional – IT worldwide and ranked #13 in the world among BPOs. With global demand, transcosmos America, Inc was founded in 2002 Inc. and is a leading provider of IT call center solutions for the Public and Private Sector with an industry-leading selection of products, a complete suite of IT call center services and a wide range of contracts. Our direct vendor relationships and sales revenues totaling $3.0 billion by the end of 2021 gives us the versatility to tailor our services to our customers’ individual needs. Together, they make us a partner who can span the entire range of helping clients manage and transform their organization.

http://www.transcosmos.com

About Gnani.ai

Gnani.ai, a SAMSUNG ventures funded company, is a leader in the voice-led conversational AI automation space.

Gnani.ai offers no-code multi-modal and multi-channel bot platforms for voice and text automation across channels. Gnani.ai’s product platforms include assist365™ (multi-channel conversational AI automation), aura365™ (Omnichannel Analytics), and armour365™ (Voice Biometrics).

With partners like Avaya, Nvidia, and Intel, Gnani.ai is leading the Conversational AI revolution.

Please visit: http://www.gnani.ai

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James Wu, CEO, InnerSpace

The investment in our operations reflects our commitment to the secure and responsible stewardship of our customers’ data.

TORONTO (PRWEB)
December 08, 2021

InnerSpace, a space utilization and analytics platform that provides location intelligence for enterprise companies, has successfully completed the System and Organization Controls (SOC) 2 Type I audit.

The SOC 2 audit evaluates and tests an organization’s information security practices, policies, procedures and operations to evaluate its proficiency in protecting customer information. This official status is recognized by information security professionals worldwide.

“Our customers have the highest expectations of their suppliers when it comes to information security,” said James Wu, CEO InnerSpace. “The investment in our operations reflects our commitment to the secure and responsible stewardship of our customers’ data by implementing industry standards and best practices throughout our organization.”

The InnerSpace platform implements a unique hybrid approach, combining data from its proprietary WiFi Location Intelligence Engine with occupancy sensors to deliver sophisticated spatial intelligence that goes far beyond just people counting. Anonymized data about movement, popular pathways, team behaviours and group interactions inform important decisions about a company’s two most valuable resources: people and property. InnerSpace works with Fortune 500 companies to provide data that supports workplace transformation and portfolio optimization projects.

Developed by the American Institute of CPAs (AICPA), SOC 2 is a voluntary compliance standard for service organizations that sets out how organizations should best manage customer data. The standard is based on security, availability, processing integrity, confidentiality, privacy. A SOC 2 report provides organizations and their regulators, business partners, and suppliers with important information about how the organization manages its data.

About InnerSpace

InnerSpace is a space utilization and analytics platform that uses proprietary technology and advanced data science to provide location intelligence that goes far beyond people counting. InnerSpace enables its enterprise clients to optimize their two most valuable resources: people and property. Download Blueprint for a Hybrid Workspace to learn how our data can empower future-forward decisions about your workplace.

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Jeff Fagel, CMO at MadHive

NEW YORK (PRWEB)
December 08, 2021

MadHive, the industry-leading enterprise software company that powers modern media, today announced the addition of veteran digital marketing executive, Jeff Fagel, to the management team as the company’s Chief Marketing Officer (CMO). Fagel will lead MadHive’s marketing strategy with a focus on growing the marketing team, deepening customer relationships and continuing to strengthen its leadership position in the digital TV advertising space.

“We’re excited to add a leader like Jeff who has deep marketing technology and client-side experience to extend the leadership position of MadHive’s end-to-end digital TV platform for broadcasters and brands,” said Adam Helfgott, CEO at MadHive. “The status quo of TV infrastructure — including how media is bought, planned and measured — is broken. MadHive’s purpose-built solutions for industry problems like brand safety, fraud, frequency control, deduplication and cross-screen attribution has established us as a leader in digital TV.”

MadHive’s success has been driven through helping the nation’s largest broadcasters transition from traditional linear TV advertising to streaming. The company’s infrastructure-as-a-service offering is powered by a proprietary local OTT device graph driving reach extension for major broadcasters, including Fox. To fuel increased demand, MadHive has expanded its offering to agencies and brands. MadHive has tripled its revenue since 2019, while growing its employee base by 75 percent.

Fagel is a seasoned marketing technology CMO who has worked directly with brands to navigate the competitive landscape and scale their businesses. He spent the majority of his career on the client side, where he held multiple retail and CPG marketing leadership positions at PepsiCo, Gatorade, Frito-Lay, ConAgra and Sears Holdings.

“I’m joining MadHive at a key inflection point in the marketing industry, where the traditional way of thinking is evolving to give CMOs new ways to orchestrate and prove the impact of ad spend across a growing list of complex channels,” said Fagel. “MadHive has proven that its end-to-end digital TV platform can help advertisers achieve national scale with local precision, powering efforts for both broadcasters and brands with an unparalleled modern digital TV operating system. This new role presents an opportunity to shift the marketplace conversation, re-imagining what’s possible and driving the industry towards more targeted and accountable solutions.”

Fagel has broad B2B, B2C, AdTech, and MarTech experience across digital media, data and SaaS technology. He is highly skilled at building marketing teams and market entry strategies and was most recently the CMO at Epsilon, where he consolidated two brands (Epsilon and Conversant), defined one brand and culture, and built the strategic positioning that led to Publicis Groupe acquiring the Epsilon and Conversant businesses for $4.4 Billion.

Prior to Epsilon, Fagel was CMO of Eyeview, where he helped position the company as the leader in outcome-based personalized video marketing. Prior to Eyeview, Fagel was CMO for multiple advertising technology brands acquired by Gannett Digital Ventures Group and Tegna (formerly Gannett: Cars.com, Careerbuilder, etc).

Fagel is a frequent industry speaker and published contributor across influential marketing, digital and technology press including Adweek, Fast Company, Ad Age, TechCrunch, and Entrepreneur.

About MadHive

MadHive is an enterprise software company that powers modern media. MadHive’s advertising suite provides tools for audience forecasting, precision targeting and activation, and cross-screen attribution against its proprietary OTT-first device graph. Customers include TV station broadcast groups, agencies and advertisers looking to leverage MadHive’s next-generation cryptography and machine learning to power their digital TV offerings, increase performance, prevent fraud and improve margins.

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By anchoring comments more specifically in context and improving the @mention feature, modern comments in PowerPoint make collaboration a breeze.

HOBOKEN, N.J. (PRWEB)
December 08, 2021

A leading NYC area Microsoft Partner and cloud services provider explains the updated modern comments in PowerPoint in a new article on the eMazzanti Technologies website. The informative article first asserts that as 2021 closes out, Microsoft continues to enhance commenting across its Office applications.

The author then explains how users can now attach comments to text and to objects, such as embedded graphics or images. She then discusses the @mention feature, which provides email notification to collaborators. She concludes with a few paragraphs about reviewing, editing, and resolving comments.

“By anchoring comments more specifically in context and improving the @mention feature, modern comments in PowerPoint make collaboration a breeze,” stated Jennifer Mazzanti, CEO, eMazzanti Technologies.

Below are a few excerpts from the article, “Microsoft’s Modern Comments in PowerPoint Elevate Collaboration to New Levels.”

Anchor Comments to Both Text and Objects

“Users can now attach comments to text and to objects, such as an embedded graphic or an image. Simply highlight the text or click the object to select it. Then create a new comment. When the object or anchor text moves, the comment moves with it. This makes it easy to associate a comment with specific content, even when that content is reorganized.”

Improved @mention Feature

“As in other Office applications, modern comments in PowerPoint now allow users to target colleagues with @mentions. Thus, to grab the attention of a coworker, include the @ symbol, followed by the coworker’s email alias. For instance, if Susie Quill has susieq@allhearts.com as an email address, @susieq in a comment will trigger an alert.”

Easily Resolve Comments

“In PowerPoint for the web, active comments display both in the margin and in the Comments pane. When the issue has been addressed, users can Resolve or Delete the comment thread. Resolving comments removes them from the margin, allowing collaborators to quickly see what issues remain. However, users can still access resolved comments in the Comments pane.”

Take Advantage of Modern Comments in PowerPoint

“Over the past two years, Microsoft has been deploying modern comments features across its Office products. As these features continue to roll out, users will experience a consistent commenting experience throughout current versions of Word, Excel, and PowerPoint.”

Count on Microsoft Experts

For more information about tapping into exciting new features in Microsoft 365, reach out to the Microsoft experts at eMazzanti Technologies. They help organizations configure systems for optimal productivity and security. They also walk users through customizing and extending their Microsoft Teams workspace to improve collaboration.

Have you read?

2021 Cyber Attacks – 7 Lessons to Apply for a More Secure 2022

Microsoft Teams Share-to-Stage Boosts Hybrid Meeting Inclusion and Interaction

About eMazzanti Technologies

eMazzanti’s team of trained, certified IT experts rapidly deliver increased revenue growth, data security and productivity for clients ranging from law firms to high-end global retailers, providing advanced cybersecurity, retail and payment technology, cloud and mobile solutions, multi-site implementations, 24×7 outsourced network management, remote monitoring, and support.

eMazzanti has made the Inc. 5000 list 9X, including eight consecutive years, is a 4X Microsoft Partner of the Year, the #1 ranked NYC area MSP and NJ Business of the Year! Contact: 1-866-362-9926, info@emazzanti.net or http://www.emazzanti.net Twitter: @emazzanti Facebook: Facebook.com/emazzantitechnologies.

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“…51% of poll respondents indicated they did not comply with their 2020 Form 1099-NEC state reporting obligations. We are providing advanced education to the market so organizations will have time to assess their obligations and prepare for these significant changes.”

BOSTON (PRWEB)
December 08, 2021

Global tax software provider Sovos today announced that it will be monitoring changes and providing ongoing updates of evolving state reporting rules as they become available to help small and medium-sized businesses navigate the complexities of the second year of Form 1099-NEC tax reporting.

“We interact with hundreds of organizations every week, and there is a significant lack of awareness in the market of the 1099-NEC direct state reporting requirements,” said Paul Banker, general manager, tax and regulatory reporting, Sovos. “Just last month we hosted a webinar for more than 1,000 registrants, and 51% of poll respondents indicated they did not comply with their 2020 Form 1099-NEC state reporting obligations. We are providing advanced education to the market so organizations will have time to assess their obligations and prepare for these significant changes.”

Why 1099-NEC Direct State Reporting is So Complex

The second year of Form 1099-NEC reporting for non-employee compensation will once again be eventful with much uncertainty and late-breaking state guidance. For tax year 2020, the IRS did not include the new form in the Combined Federal State Filing (CF/SF) program. As a result, 36 states plus the District of Columbia issued late-breaking direct reporting requirements. This caused many organizations to scramble to report non-employee compensation tax information in multiple jurisdictions.

For this upcoming tax reporting season, the IRS Publication 1220 Specifications for Electronic Filings of Forms indicated the Form 1099-NEC data will be included in the CF/SF program for tax year 2021. However, in 2020 so many states invested in new processes and technology to receive the Form 1099-NEC data directly from businesses, it is unlikely that many of them will pivot to receive the information later in the year from the IRS. As of December 6th, twelve states (AR, CT, GA, KS, KY, MO, NE, NC, OH, VA, WI and WV) have released 2021 Form 1099-NEC reporting guidance. Ten of these states maintain the direct filing requirements rather than opting to receive it from the IRS, and so far only Arkansas and Virginia will accept 1099-NEC through the CF/SF program.

There are many states that will be releasing updates over the next few weeks. To stay up to date on late breaking state changes, visit and subscribe to Sovos’ 1099-NEC blog for live updates and emails as new guidance is released.

Sovos and Sovos 1099 Pro have a full range of software and service options to support businesses of every size to prepare for these significant and rapidly changing 1099 reporting obligations.

About Sovos

Sovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction controls, tax reporting and more. Sovos customers include half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company’s SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.

Contacts:

Amelia Wright

ARPR on behalf of Sovos

amelia@arpr.com

855-300-8209

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The conversation analytics market is changing and maturing. Customers expect more than basic customer sentiment and keyword spotting. – Adam Larsen, Tethr CTO.

AUSTIN, Texas (PRWEB)
December 07, 2021

Tethr, the leading AI-powered conversation intelligence platform for listening enterprises, has announced a $15 million funding round led by IAG Capital Partners, with participation from existing investors including Kline Hill Partners and Falmouth Ventures. The company will use the new funds to accelerate investments in sales and marketing and continue to advance its industry-leading listening platform.

In conjunction with the funding, software industry veteran Robert Beasley has been named CEO of the company. Beasley, with over 20 years of experience in founding, growing, and selling tech companies, began working with Tethr in 2015 and has served in several executive roles since that time.

“Tethr has been at the forefront of innovation in the conversation analytics market over the past five years. It has distinguished itself by providing prescriptive insights that enable businesses to address the core issues impacting customer experience, sales, and operating costs. The depth and precision of Tethr’s insights is unparalleled in the market,” said Matt Dixon, Tethr Chief Research and Innovation Officer.

Tethr customers gain immediate access to business-relevant insights provided by research-backed interaction scoring models and an extensive prebuilt insight library distilled on persona-based dashboards. Steve Trier, Chief Product Officer, said “everything you need to know about your customers, products, service agents, sales reps, and customer-facing business processes is right at your fingertips. Tethr directly impacts customer churn, sales conversion, service costs, and employee performance”.

Renee Gonzalez, Customer Care Manager at MetTel said, “I’ve never used a Customer Care solution that is as robust as Tethr, with as much cross-departmental value. The potential is just unreal. Tethr is such a mind-boggling solution”.

Tethr will continue building on its success through advancements in artificial intelligence that provide greater accuracy and specificity of insights. Tethr’s AI-powered listening platform has been designed to answer the most important questions posed by CX, Sales, and Call Center leaders; and delivering the answers in the most consumable manner possible.

“The conversation analytics market is changing and maturing. Customers expect more than basic customer sentiment and keyword spotting,” said Adam Larsen, Tethr CTO. “They need specific, actionable insights. Through the power of machine learning and artificial intelligence, Tethr delivers intelligent insights out-of-the-box. These intelligent insights make it possible for leaders to make specific changes to improve their business”. Tethr delivers insights when and where customers need them, whether it be in CFM platforms like Qualtrics and InMoment or CRM systems like Salesforce.

“Tethr is investing in the next wave of conversation intelligence,” Tethr CEO, Robert Beasley said, “When you have insights as valuable as Tethr provides you need to ensure they are delivered to the people and systems that can take action. Driving intelligent actions based on intelligent insights. This is just one of the many ways Tethr will continue to lead the way and shape the market through innovation”.

Dan Frawley, early Tethr investor and Managing Director of Falmouth Ventures, said “we have been with Tethr from the beginning and continue to invest because the market is rewarding Tethr for the significant business value it is delivering”

“IAG is excited to continue investing in the Tethr team and technology since our initial involvement in 2019. Sales growth and increased customer utilization confirm that Tethr products are creating real value for enterprise customers. Supporting a company at this stage in its growth is exactly the type of investment we look for,” said Alonso M. Galván, Principal at IAG Capital Partners.

About Tethr

Tethr’s mission is to create a world where every company listens, and every customer is heard. Tethr is a research-backed conversation analytics platform that surfaces automated insights from customer conversations and delivers those insights to the decision-makers who need them. Backed by over a decade of customer experience and sales research, our cloud-based platform easily surfaces important insights from phone calls and other customer interactions. Our customers use Tethr to quickly turn large amounts of unstructured conversation data into insights that fuel smarter decisions, improve business performance, and ultimately increase bottom-line growth. For more information, visit tethr.com and follow Tethr on LinkedIn and Twitter.

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Veena Gundavelli, Founder & CEO of Emagia, honored in Top 50 AI CEOs of 2021

“It’s a great honor to be recognized as a Top 50 AI CEO. AI is transforming every enterprise process, and Emagia is at the helm of this transformation.” – Veena Gundavelli, Founder & CEO of Emagia

SANTA CLARA, Calif. (PRWEB)
December 08, 2021

Emagia is pleased to announce the recognition of its Founder & CEO Veena Gundavelli as a Top 50 Artificial Intelligence CEO for 2021 by Technology Innovators magazine.

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Technology Innovators is a new-age knowledge sharing platform that acts as a connecting link between technology vendors and buyers worldwide. Serving more than five million readers across the world, the magazine highlights companies and CEOs that push the technological boundaries across industries. The Top 50 Artificial Intelligence CEOs of 2021 list recognizes leadership in the implementation of AI to drive exponential efficiency and enhance decision-making through new products.

“It’s a great honor to be recognized as a Top 50 AI CEO. AI is the future of all software and I am very thankful to our exceptional teams that keep coming up with AI-powered innovations such as Gia –Digital Finance Assistant, and Gia Docs – Cognitive Document Processing,” said Veena Gundavelli, Founder & CEO of Emagia. “AI is transforming every enterprise process, and Emagia is at the helm of this transformation. From automating repetitive tasks to augmenting workforce with digital assistants, Emagia has been at the forefront of using the latest digital technologies to empower businesses achieve world-class performance in credit, collections, deductions and cash application,” Veena added.

The recognition adds to a string of awards and accolades received by the company in the past, including Top 20 Accounts Receivable Solution Providers 2020, Leader in IDC’s Marketscape for Enterprise Accounts Receivable Automation Applications, Top 10 Fintech Solution Providers, Finalist for the Entrepreneur of the Year, to name a few. Many leading analyst firms, including Gartner, Forrester, and IDC, have recognized Emagia as the leader in the Receivables Automation space.

“Finding purpose in life is the key to happiness. As a woman entrepreneur, I strongly support diversity, inclusion and reducing gender gap. I actively encourage women to take on leadership roles and support flexible work programs for women with young children to strike work-life balance,” observes Veena. Veena stresses social responsibility and believes in giving back to society. Through TAlScouts, Veena actively runs and supports a social innovation program for youth, encouraging them to come up sustainable solutions to solve pressing global issues using the latest digital platforms.

About Emagia

Emagia is a leading provider of AI-powered Digital Order-to-Cash Management (OTC) Platform that brings the combined power of Automation, Analytics, and AI to the Accounts Receivables. Emagia offers a cloud-based, AI-powered fintech platform for receivables and treasury aimed at modernizing global finance operations for the digital age. For over a decade, Emagia has delivered highly innovative and award-winning SaaS-based order-to-cash automation platforms for global finance, F&A shared services and BPO organizations.

Visit our website: http://www.emagia.com

Follow us on Twitter: @emagiacorp

Follow us on LinkedIn: https://www.linkedin.com/company/36035/

Join us on Facebook: https://www.facebook.com/EmagiaCorporation

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