Category Archives: Technology: Electronics

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octoScope’s Triathlon™ For RF Analysis With Novel Event-Based Triggering to Help Optimize Wi-Fi 6 (11ax) OFDMA Performance


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octoBox Triathlon

Triathlon is a critically important tool for the development of the new Wi-Fi 6 (11ax) equipment enabling engineers to observe hard-to-capture issues on the RF layer.

octoScope®, the leader in accurate, repeatable and automated wireless personal testbeds, today announced the new Triathlon testbed for analyzing the RF layer using programmable event-based triggering.

Triathlon is a critically important tool for the development of the new Wi-Fi 6 (11ax) equipment enabling engineers to observe hard-to-capture issues on the RF layer.

Often performance issues are easily seen at the MAC or TCP/UDP/IP layers by common sniffers, such as Wireshark, but when the root cause of these issues is at the RF layer, engineers have trouble identifying it.

Prior to Triathlon, the MAC and IP captures were not time-aligned with the RF measurements as disparate test tools were used to view them. It took a long time to manually search the unsynchronized traces from multiple instruments to find the root cause of poor performance.

Triathlon enables engineers to trigger the LitePoint IQxel-MW in real-time, synchronize the Wireshark captures with the RF measurements performed by the LitePoint PHY layer traffic analysis software and then click on problematic packets in the Wireshark captures to view the underlying RF measurements. This new capability saves months of development and helps engineers optimize the performance of the challenging new Wi-Fi 6 OFDMA technology.

“The Triathlon Wi-Fi analyzer eases the communication between different layers and disciplines. RF and PHY layer teams use ‘dBm’ and ‘dB’. MAC layer teams that speaks in ‘bits per second’. Triathlon can point to the RF & PHY layer root cause of issues observed at the MAC layer or at the system level, which reduces the duration of integration cycles,” said Amit Zeevi, Senior Member of Technical Staff at Intel.

Operating OTA in the stable and repeatable environment of the octoBox personal testbed, Triathlon integrates the LitePoint IQxel-MW RF measurement system with octoScope’s Pal-6™ chipset-based instrument. The Pal-6 can trigger the LitePoint to capture events of interest in real-time, enabling detection of root cause at the RF layers.

The OFDMA technology used by Wi-Fi 6 is particularly challenging at the PHY and RF layers. For example, stations in an OFDMA link in order to transmit simultaneously without interfering with one another, must frequency-lock to within 350 Hz and equalize their signal as seen by the access point, all within a few microseconds. Prior to Wi-Fi 6, the RF issues could be tested separately from the higher layers because such time-critical RF requirements were uncommon, but with the fast lock requirements and multiple OFDMA stations potentially interfering with one another as they simultaneously transmit on the air, RF issues are at the root of most throughput problems and require a tool like Triathlon to deliver synchronized captures and ability to trigger RF measurements based on events of interest at the higher layers.

“With the dramatic increase in complexity of the Wi-Fi 6 PHY layer, a simple solution is required to detect and diagnose problems due to underlying RF issues,” says Adam Smith, Director of Product Marketing at LitePoint. “octoScope’s Triathon integrates the IQxel-MW configured with the IQsniffer traffic analysis software, enabling simultaneous analysis of both the protocol and RF signal while an issue is occurring. This results is much faster problem resolution.”    

“Before Triathlon, engineers had to use a hit-or-miss trial-and-error approach to capture problematic RF transmissions, and they had to try to align separate RF and protocol captures by hand. Triathlon vastly speeds up their work by enabling programmable event-based triggering of LitePoint captures, and by automatically synchronizing the RF and protocol captures,” says Leigh Chinitz, octoScope’s CTO. “Engineers can program capture conditions using a common scripting language or select from a set of supplied trigger scripts.”

“With the addition of Triathlon, the octoBox personal testbed has acquired a new dimension into the RF layer testing, becoming a uniquely all-encompassing testbed for developing and optimizing challenging wireless technologies.” says Fanny Mlinarsky, President of octoScope.

About the octoBox personal wireless testbed

Stackable and configurable octoBox personal testbeds are completely isolated from external interference and can be used at an engineer’s office or lab bench.

Each octoBox testbed is controlled by a dedicated Node.js web server accessible via a browser UI for manual control or via REST API for test automation. The server controls the built-in instruments, traffic, test flow and DUT configuration and serves as the time base for the testbed. Test results are saved in a Mongo.DB database, enabling multiple teams to easily collaborate by sharing test results and test automation scripts.

About octoScope

octoScope is the market leader in isolated, repeatable and automated wireless personal testbeds. Our patented technology redefines the accuracy, stability, economics and value of over-the-air wireless testing. The octoBox testbed is configurable for automated regression test sequences with a range of airlink conditions and interference scenarios. The octoBox testbeds are scalable to support a single DUT or multi-node mesh systems under test. The testbeds feature powerful technologies, such as test traffic generation, monitoring, motion emulation, interference generation and device emulation, essentially all the elements required to evaluate the behavior and performance of a broad range of wireless devices and systems.

See what our customers say about the octoBox.

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Franklin Energy to Implement Xcel Energy’s Demand-Side Management Behavioral Program


Franklin Energy, a leading provider of energy efficiency and grid optimization solutions, announced today the company has been awarded a contract to support Xcel Energy’s Energy Feedback Demand-Side Management Program.

The Energy Feedback program provides targeted communication of energy-use comparisons and information, called the Home Energy Report (HER), to Xcel Energy’s residential customers, providing specific recommendations and feedback to motivate and educate customers on how to reduce their energy consumption. The program will support Xcel Energy through their AMI service launch, an initiative that will further optimize HER personalization. Xcel Energy will be providing these services across their service territories in Minnesota, Colorado and New Mexico, starting January 2020 and serving over 870,000 customers.

Franklin Energy will work with Xcel Energy to expand customer engagement strategies with solutions from the company’s NGAGE™ technology suite, including home energy reports, a customer engagement platform and an online trade partner locator. These new tools will broaden customer energy savings through effective behavioral changes. Xcel Energy can offer immediate functionality leveraging advanced metering infrastructure and scale over time as needs change.

“This partnership is an exciting way to demonstrate the capabilities of personalized customer journeys,” says Steve Malloy, Franklin Energy’s Chief Innovation Officer. “Our NGAGE™ suite offers a true end-to-end experience designed to help customers take action. We look forward to supporting Xcel Energy with a fully-integrated platform that serves as their customers’ number one energy resource.”

NGAGE™ is a platform for utilities to connect with customers and facilitate participation in utility programs throughout every user’s unique journey. NGAGE™ uses machine learning technology to make customer communications simpler and more productive while increasing program engagement through personalized recommendations and integrated rewards. The platform also provides the utility with reporting and analytics from an integrated data set and supports partners like service providers and retailers with customized implementation tools.

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New ESS Klystron Production Test Stand From Diversified Tech. Provides Flat Output to less than 0.5% over 3.3 ms


The DTI ESS Klystron Production Test Stand permits the testing of klystrons at full ESS specifications.

The DTI ESS Klystron Production Test Stand permits the testing of klystrons at full ESS specifications.

The DTI ESS Klystron Production Test Stand will speed delivery of ESS klystrons and similar long-pulse, high power klystrons at CPI of Palo Alto, CA.

Bedford, MA –Diversified Technologies, Inc. (DTI) has delivered a new long-pulse modulator klystron test stand to Communication and Power Industries (CPI) of Palo Alto, CA to perform the full power testing of production VKP-8292A klystrons for the European Spallation Source (ESS).

The DTI ESS Klystron Production Test Stand permits the testing of klystrons at full ESS specifications: 120 kV, 50 A, 3.5 ms pulse, 14 Hz with margin for operating voltages at up to 130 kV. Eliminating flicker, the design is based on a patented non-dissipative regulator that compensates for the capacitor droop voltage of approx. 20% during the pulse.

According to Mike Kempkes, VP of Marketing for DTI, “The DTI ESS Klystron Production Test Stand will speed delivery of ESS klystrons and similar long-pulse, high power klystrons at CPI.” Fully integrated with cabinets, HVPS, modulator, and transformer, earlier versions of this design are in use at IPN Orsay and CEA Saclay in France to test RF components for ESS.

DTI ESS Klystron Production Test Stands are priced from (US) $1.5 M each. Price quotations are available upon request.

For more information contact:

Diversified Technologies, Inc.

Michael A. Kempkes, VP of Marketing

35 Wiggins Ave.

Bedford, MA 01730-2345 U.S.A.

(781) 275-9444 x211 FAX (781) 275-6081

e-mail: kempkes@divtecs.com

http://www.divtecs.com

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Hystax and FlashGrid partner to help enterprises move mission-critical workloads to the cloud


Hystax and FlashGrid announce a partnership to facilitate enterprise cloud migration of mission-critical workloads in the process of digital transformation. Hystax provides companies with a smart, cost-effective live cloud migration and Disaster Recovery software, enabling data mobility with full automation and predictability for a wide range of enterprise workloads.

A key component of enterprise IT infrastructures is a highly available clustered database, with Oracle Real Application Cluster (RAC) being the preferred DBMS in many implementations. To address the need for migrating Oracle RAC from datacenters to public clouds, and between clouds for customers adopting the multi-cloud strategy, Hystax has partnered with FlashGrid.

FlashGrid SkyCluster enables customers to deploy scalable Oracle RAC clusters on public clouds in a simple and straightforward way. SkyCluster is an engineered cloud system designed for database high availability, built automatically with an Infrastructure-as-Code script in customer’s cloud account. SkyCluster runs proven Oracle RAC database engine to deliver best-in-class active-active high availability in the cloud for the large ecosystem of enterprise applications using Oracle Database.

The solution is important for enterprises aiming to move to a public cloud in a digital transformation phase but facing the limitation of Oracle clusters not natively supported by public clouds. Hystax and FlashGrid provide companies with smart and fully automated solution to move 100% of their workloads, including Oracle RAC, to AWS, Azure, and GCP.

“Together with FlashGrid, Hystax now can offer customers an end-to-end array of cloud migration and management solutions that include Oracle RAC but also go far beyond that, encompassing domain controllers, other databases and application servers. The combined solution delivers a unique value as it meets all the critical requirements of enterprise customers that have Oracle RAC databases and want to move them to the cloud, between clouds, or do new mission-critical database implementations,” said Nick Smirnov, CEO and Co-Founder at Hystax.

“FlashGrid SkyCluster provides the database high availability component for the cloud, and Hystax Acura takes care of orchestrating the migration and inter-cloud mobility of entire IT infrastructures, now including mission-critical RAC databases – a perfect combination for the enterprise customer,” said Emil Sildos, Vice President Business Development and Sales at FlashGrid.

About Hystax

Hystax delivers hybrid cloud management platform with a focus on the IT budget control, smart cloud migration and IT Resilience. The company has a strong presence on the cloud migration and DR market with Telecoms, Cloud Service Providers and MSPs as target customers and partners.

Contact:

Edwin-Alexander Kuss

sales@hystax.com

+1-628-251-1280

https://www.hystax.com

About FlashGrid

FlashGrid makes database high availability simple, robust, and infrastructure agnostic. FlashGrid software allows large and small enterprises to run mission-critical databases on a commodity compute, storage and network infrastructure of their choice – in the data center or in the public cloud.

Contact:

Artem Danielov

info@flashgrid.io

+1-650-641-2421

https://www.flashgrid.io

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Omron supports flexible production needs with its most advanced and versatile safety light curtain to date


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Omron F3SG-SR series safety light curtains are designed to meet flexible production needs.

The broad functionality of the F3SG-SR Series Safety Light Curtain helps manufacturers comply with global safety standards without sacrificing efficiency or throughput.

Industrial automation and safety solutions pioneer Omron Automation Americas recently launched a state-of-the-art light curtain that meets the needs for more flexible production line design. The broad functionality of the F3SG-SR Series Safety Light Curtain helps manufacturers comply with global safety standards without sacrificing efficiency or throughput.

To meet the challenges of today’s marketplace, manufacturers now need to improve mix and volume flexibility and invest in more sophisticated equipment. The resulting variety in production line layouts can make it difficult to choose the right light curtains. Omron’s offering helps reduce complexity and setup time by minimizing wiring connections and providing easy-to-see color indicators for quick verification of beam status and alignment.

In addition, the F3SG-SR supports a broader range of manufacturing needs by providing the necessary ruggedness to function in harsh environments. With an oil-proof IP67G rating and the ability to function in temperatures as low as -22°F (-30°C), this advanced design helps avoid the tendency of most light curtains to malfunction in many demanding industrial settings.

Omron’s dedication to ease of use is evident in the light curtain’s simple beam adjustment and multiple accessory options to reduce installation time. These user-friendly features make it unnecessary to hire an engineer with specialized expertise to set up the F3SG-SR. The light curtain also makes it easier to identify the cause of equipment stoppages.

Anyone interested in learning more about the unique capabilities of Omron’s safety light curtain and how it can assist with flexible system design are encouraged to visit the safety light curtain product pages for F3SG-SRA and F3SG-SRB on Omron’s website.

About Omron Automation

Omron Automation is an industrial automation partner that creates, sells and services fully integrated automation solutions that include sensing, control, safety, vision, motion, robotics and more. Established in 1933 and currently headed by President Yoshihito Yamada, Omron’s 36,000 employees help businesses solve problems with creativity in more than 110 countries. Learn more at automation.omron.com.

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The City of Linden Set to Build Solar Power Generator on Unproductive, Undevelopable Landfill Space; Project Will Provide Clean Energy to the Community


Hathaway Solar, in partnership with CS Energy, who is the premier Landfill Solar Contractor in the United States having built over 150 MW of solar landfills, has been awarded a ground lease by the City of Linden, New Jersey, for the development, construction, and operation of a 5 MWdc solar facility on the former city landfill. With a population of more than 40,000, the City of Linden, New Jersey is part of the New York Metropolitan Area, located 13 miles southwest of Manhattan and bordering Staten Island.

The ground lease, approved by Linden’s City Council on August 20, 2019, will offer a revenue stream for the City for 20 years. The solar project plans to participate in the NJ Community Solar Pilot Program and, if accepted into the Program, the solar facility will provide approximately 1,000 local residents with clean electricity at reduced rates. Enacted in 2018 by the New Jersey State Legislature, the community solar program is designed to enable New Jersey residents to reduce their utility costs and support clean energy generation by participating in solar energy projects that are remotely located from their properties.

“Installing solar projects on closed landfills is a very specialized type of project, requiring a unique combination of first-hand experience and know-how,” said John Ervin, Project Development Manager of Hathaway Solar. “In Partnering with CS Energy, the leading landfill solar contractor in the United States, Hathaway Solar is perfectly suited to safely develop and build this project”

Mayor Derek Armstead said, “We are excited as this project has been a longtime coming.” He went on to say, “This solar facility on our landfill will not only generate revenue for the City of Linden, but it will help to reduce the carbon footprint. We are looking forward to working with Hathaway on the Project. When it’s complete we’ll be able to offer our residents an opportunity to save money through the Community Solar Program.”

The project will transform the former city landfill site into a clean energy solution, providing approximately 7,000 MWh; enough to offset the production of 5,012 metric tons of CO2.

Click here to read the July 15, 2019 Solar Power World column, “How does solar on capped landfills work?” by Eric Millard.

https://www.solarpowerworldonline.com/2019/07/how-does-solar-on-capped-landfills-work/

Click here for more information about the NJ State Community Solar Energy Pilot Program.

http://njcleanenergy.com/renewable-energy/programs/community-solar

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Nightstick Launches IS-Certified Dual-Light Rechargeable LED Lanterns


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VIRIBUS™ Intrinsically Safe Dual-Light™ Rechargeable Lantern

“Whether it’s oil and gas refinery technicians, grain storage facilities operators or HAZMAT-certified fire rescue personnel, a lantern with a dedicated floodlight increases user safety and convenience not previously available until now.”

Nightstick, a global manufacturer of innovative, professional lighting products, announces the VIRIBUS™ series of rechargeable IS-certified lanterns with an industry-first independent downward floodlight.

Available in green and red, the 210-lumen ATEX/IECEX, Class I Div 1 VIRIBUS™ XPR-5580G and XPR-5580R and red 1100-lumen Class 1 Div 2 XPR-5581RX Intrinsically Safe Rechargeable Lanterns are Nightstick’s latest solutions for industrial and hazardous environment workers who demand reliable certified handheld lights. Featuring a dedicated downward-facing independent floodlight that provides 200 lumens on high, 100 on medium and 30 on low, navigating walkways, descending stairwells or reading service panel labels has never been easier with the 5580G/R. In Dual-Light™ mode, the 5580’s spotlight and floodlight together provide the user 300 lumens of total light for more than nine hours.

Designed and engineered as both a hand-held lantern and portable floodlight when stood on its end, the 5580 and 5581 both feature an over-molded rubber handle for a positive grip and set of rear-mounted green safety lights that illuminate while in use. Separate ergonomic top-mounted toggle switches operate independent spotlight and floodlight modes. Constructed of thick-walled glass-filled nylon and weighing only 2 lbs. 3oz. with a single lithium-ion battery (expandable to three batteries), the 5580 is easily carried for extended periods without fatigue.

With the single, included battery the 5580G and 5580R generate 210 spotlight lumens on high for more than 12 hours, 100 lumens on medium for a shift-busting 19.5 hours and 30-lumen Survival Mode for 65 hours. If maximum light output is preferred over ultra-long run times, the dual-lithium battery model XPR-5581RX’s main beam pumps out an impressive 1100 lumens on high for four hours, or 550 lumens for 9 hours on low to get the job done. Its dedicated floodlight performance is equally impressive at 500 lumens on high for more than six hours or 14 hours on the 250-lumen low setting. In Dual-Light™ mode, the 5581’s spotlight and floodlight together generate a room-filling 900 lumens.

Producing an ultra-tight focus, the 5580 has a maximum beam distance of more than 600 meters on high, while the 5581 has a maximum beam distance of more than 400 meters.

“Hazardous environment workers demand the highest safety level when it comes to certified lighting, but they shouldn’t have to pay for that with a reduction in performance or increased cost,“ says Russell Hoppe, Marketing Director for Nightstick. “Whether it’s oil and gas refinery technicians, grain storage facilities operators or HAZMAT-certified fire rescue personnel, a lantern with a dedicated floodlight increases user safety and convenience not previously available until now. Workers need to focus on completing their job with confidence, knowing their equipment was designed to perform when life depends on light.”

The 5580 and 5581 both meet the requirements of NFPA-1971-8.6 (2013) and come with a snap-in charger base, AC and DC chargers and carry strap.

Nightstick VIRIBUS lanterns are supported by a limited lifetime warranty, are now in stock and available for immediate purchase. To learn more, please visit http://www.nightstick.com.

About NIGHTSTICK®

Designed and manufactured by Bayco Products, Inc., Nightstick is a global brand of professional lighting products, including flashlights, headlamps and Intrinsically Safe lighting solutions that continue to exceed industry standards in performance, quality, user-safety, and value. Nightstick’s vast line-up of LED lighting products delivers optimal performance with real-world applications in mind. With an unwavering commitment to product quality and exceptional customer service, Nightstick – Life Depends on Light™.

To find a global retailer near you, visit: https://www.baycoproducts.com/wtb-ns.

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Businesses Would Rather Lose Revenue Instead of Data, Logically Study Shows


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Information technology is—more than ever—a business-critical component of the operations of small to midsize businesses. However, even while recognizing the vital role information technology plays, businesses are under-investing in IT, according to the 2019 Small and Midsize Business IT Study, commissioned by Logically, the leading provider of Managed IT Services to small and midsize organizations.

The survey revealed a staggering number of IT problems that companies struggle with—and what they’re doing (or not doing) about it. Probably the most shocking result, though, was that 60 percent of business decision makers (“BDMs”) would rather lose half their company’s revenue growth for next year than lose half their company’s data.

The majority of business decision makers recognize that IT is strategically and operationally critical, yet two-thirds of BDMs (66%) agree their companies’ investments in IT are not keeping pace with their growing technological needs.

Businesses are focused on implementing cloud technologies to streamline processes wherever possible, however the lack of expertise in specialized IT areas often is a major problem, particularly for businesses that have smaller staffs. Nearly half of BDMs (45%) agree their company does not have people with the right skills to get to where they want to be in cloud adoption.

The critical shortage of uniquely skilled professionals in the labor pool only magnifies the challenge of maintaining an internal IT staff. Business decision makers cite difficulty retaining IT staff (59%), difficulty recruiting and hiring IT staff (57%) and lack of time for strategic focus due to day-to-day technology issues (46%) as the biggest IT challenges. More than a third of BDMs (34%) see lack of IT skills in emerging areas such as cloud, mobility and security among the biggest challenges facing their IT staff.

In addition, the lack of IT expertise is a major problem for small to mid-size businesses when it comes to keeping their organizations running smoothly. Nearly half of companies (46%) admit it has taken 3 or more days to resolve an IT-related issue, due in part to the lack of specialized staff and deficient IT processes.

Based on the survey results, it’s also clear that businesses are exploring outsourced options to increase IT capabilities. Specifically, a third of companies (33%) currently outsource some of their IT activities and another 40% have plans to do so. The reasons cited in the study include the need for improved data security (58%), the reduction of system downtime (57%), along with reduced operation costs, improved customer experiences, improved productivity and increased revenue.

“Small and Midsize organizations are struggling to keep up with today’s business-critical information technology.” said Jeff Loeb, CMO of Logically. “Companies are searching for cost-effective ways to find qualified IT talent to handle the complexities of cloud migrations, explosive data growth, regulatory compliance and data security. That’s why businesses are increasingly turning to trusted IT managed service providers like Logically.”

Among the reasons that businesses have or plan to outsource IT activities, BDMs cite increased cyber security protection and reduced risk as the top benefit. Followed by more reliable system performance and uptime, and access to expertise. The survey also showed that 52% of BDMs are concerned about cloud security and 50% are worried about computer viruses and malware impacting their organizations.

To review the full 2019 Small and Midsize Business IT Study, click here.

For more information on Logically and their managed IT services for small to mid-sized businesses, please visit: http://www.logically.com

Methodology

The Logically Survey was conducted by Wakefield Research (http://www.wakefieldresearch.com) among 250 business decision makers or owners at small and mid-sized businesses, defined as those with annual revenue of $5m to $50m.

About Logically

Logically is the leading Managed IT Service Provider (MSP) to small and midsize organizations, and is the ChannelFutures 2019 Digital Innovator of the Year. We take care of your Information Technology, so you can take care of business. Since 1999, we have made IT management easy and secure for hundreds of corporations, healthcare organizations, nonprofits and public sector agencies. We set the standard for responsiveness and operational excellence for organizations seeking to augment existing IT teams or outsource IT completely. Logically, powered by OpLogic™, our unique Intelligent MSP platform, cost-effectively amplifies our customers’ competitiveness. We strategically implement and manage the right balance of mature and emerging information technologies that improve collaboration, security, cloud adoption, customer experiences, productivity and business results. Coupled with the support of our dedicated Care Teams, we deliver deep and complete technical expertise and customer service. As your trusted IT ally, we will run through brick walls for you. Visit http://www.logically.com to learn more.

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Stack8 and UnifiedFX Partner to Create Seamless Cisco Collaboration Management


Bringing together SMACs and PhoneFX gives the very best of both worlds to our customers. It takes the time, complexity and cost out of the management equation.

UnifiedFX a recognized leader in Cisco Telephony Endpoint Management software solutions and Stack8, a leading Cisco Unified Communications (UC) and services and solutions provider, announced today a technology partnership that will enable customers to manage their Cisco Collaboration suites from a single platform.

Stack8’s, SMACS provisioning software, which eases the challenges of Moves, Adds and Changes within Cisco UC Applications, is now integrated with UnifiedFx’s, PhoneFX Phone Endpoint Management Solution. From within the SMACs application, the PhoneFX application can be launched with a single button click enabling customers to access PhoneFX simply and quickly.

SMACS is capable of provisioning users and devices in seconds across your entire user base, while PhoneFX is ideal for remote control help desk, configuration, and training scenarios.

The combined SMACs and PhoneFX software can streamline business operations while providing the full scope of necessary provisioning and remote-control features, making it an excellent choice for Cisco user provisioning and Cisco phone management.

Phil Coll, co-founder and CEO of UnifiedFX, said “Bringing together SMACs and PhoneFX gives the very best of both worlds to our customers. It takes the time, complexity and cost out of the management equation.”

This integration is a great example of how we’re delivering on the promise of unified communications and thus making Cisco UC applications easier and better to use. Eliminating complex and time-consuming provisioning tasks allow IT teams to be more proactive and efficient, enabling them to focus on more important business impacting activities,” explained Steven Karachinsky, CEO of Stack8.

About UnifiedFX

UnifiedFX Limited is a software development company and a recognised leader in Cisco telephony Endpoint Management Solutions. With an exclusive focus on the Cisco market place, UnifiedFX provides innovative solutions which enhance the ability of any organisation to fully manage thousands of IP telephones and contact center agents across geographically dispersed regions from a central location.

PhoneFX is the web-based single phone remote control and management tool that is an integral component part of the PhoneView End Point management suite. Customers can easily upgrade from PhoneFX to PhoneView on request.

http://www.unifiedfx.com

About Stack8

Stack8 aspires to deliver on the promise of Unified Communications. Today, the majority of companies that have transitioned to IP communications have effectively just bought an expensive phone system, yielding little business performance improvements. While the promise of digital communications is well-defined companies just can’t get there. There are numerous factors holding customers back, led by integrators/partners treating this move like any other project. Once the technology is installed, they move to the next project stranding the customer with a complicated and difficult to use the platform.

We built Stack8 to fight for our customers. We seek to get past the broken promises of integrators by building a pathway to digital communications while also adhering to disciplined IT processes. This quest requires a blend of creativity, passion, and experience so that our clients no longer have to accept the status quo.

Founded in 2010, Stack8 Technologies is an independent, privately held company based in Montreal, Canada. To find out more, please visit http://www.stack8.com

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5 Ways to Thwart Rise in Cyber Threats


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Matrix Experts Provide Tips for National Cyber Security Awareness Month

“Cybercriminals continue to be creative in their attacks, turning their attention to industries such as manufacturing to retail, and using cloud technology and software like common mobile apps to their advantage.” said Nathan Stallings, president of Matrix Integration.

Click here for Cyber Security video

Cybercriminals are in it for the money – and their ever-shifting targets and tactics require continuous vigilance. Although overall ransomware attacks decreased by 20 percent, ransomware directed towards large enterprises rose by 20 percent, and ransomware targeting mobile devices rose by 33 percent. Supply chain attacks, which are used to gain private payment information from individuals or corporate entities, also increased by a massive 78 percent. 1

To help consumers and businesses protect their data and privacy, Matrix Integration, a strategic IT infrastructure partner for more than 1,000 businesses in Indiana and beyond, is offering practical tips for October’s National Cyber Security Awareness Month.

“Cybercriminals continue to be creative in their attacks, turning their attention to industries such as manufacturing to retail, and using cloud technology and software like common mobile apps to their advantage,” said Nathan Stallings, president of Matrix Integration. “All these threats mean that businesses need to cast a wide net and use a variety of tools to keep their businesses and their customers safe.”

Malware, ransomware, phishing scams and password attacks are all different means of gaining access to information and financial resources for criminals. Matrix Integration works with companies to create security plans that protect their most important and vulnerable data, as well as help everyone from IT leaders to front-line employees identify and protect their information from hackers.

In addition to company-and enterprise-wide security systems, everyone should know how hackers attack, and how to keep themselves from being an easy target.

Matrix Integration’s Top Five Tips for October’s National Cyber Security Awareness Month:

1. Create strong, complex passwords. Cyber criminals want access to corporate information, account numbers and private data. People shouldn’t reuse the same passwords for different sites and devices. One easy option is to create a complex phrase. For example, instead of “Ilovedogs,” people should try “Ilovemydalmation.”

2. Take a closer look at that email. One of the most common ways to hook a victim is through “phishing” – personalized emails that look like they are from a friend or colleague. Attachments often look like common Microsoft Office documents. Once a person clicks on a malicious link or attachment in that email, they could deploy malware or divulge sensitive information. Consumers should question everything and look closely at return addresses, scan for typos, and compare suspect emails to legitimate ones they have received in the past.

3. Watch social activity. Cyber criminals are now targeting citizens through social media like Facebook and Twitter. Ads or personal messages encourage users to play games or click on links to photos, which could lead them to malware or other scams.

4. Use public Wi-Fi with caution. Free Wi-Fi in public spaces is a major benefit to anyone who needs connectivity on the go. But some of these hotspots may be operated by cybercriminals who can easily steal the data users’ transmit while on their networks. People should not connect to wireless networks that aren’t recognized, especially those with “free” in the name or those defined as an “unsecured computer-to-computer network.”

5. Take care with mobile apps. The majority of applications people download to their phones are perfectly safe. However, in the past year, cybercriminals have been developing more apps that contain malware and ransomware for individual phones. Symantec found one in 36 mobile devices had high-risk apps installed1, so to stay safe, consumers should keep their phones’ operating systems as updated as possible, and only download apps from primary app stores.

For Hacks That Are Harder to Detect

No matter how cautious users are, hackers can still gain access to networks and systems. In addition to malware and ransomware, criminals still find ways to hijack passwords and steal information. For businesses and their employees, Matrix Integration collaborates with clients to identify the assets that are most important to them, come up with a plan to protect and detect those assets, and provide tools to discover and respond to attacks before they can cause damage. Types of solutions include robust identity management systems so passwords are harder to steal, data encryption software, and staff training.

Click here for Matrix Integration’s Cyber Security video

About Matrix Integration

Matrix Integration is a trusted information technology solutions provider that has been in business for 40 years. Winner of the 2019 Indiana Economic Development Center Small Business Impact Award, and the 2018 Indiana Women’s Business Enterprise of the Year, Matrix Integration continues to be recognized on numerous industry lists including Diversity Business Top Business, CRN Solution Provider 500, CRN Managed Service Provider Elite 150, CRN Women of the Channel, and CRN Tech Elite 250. Strategic partners include Hewlett Packard Enterprise, Aruba, Microsoft, Cisco Systems, Meraki, VMware, and Veeam. With multiple locations in Indiana and Kentucky, Matrix Integration works closely with businesses and institutions to provide professional services, networking, data center, collaboration, computing, and security.

1 Symantec’s 2019 Internet Security Threat Report

Media Contact

Beth Strautz

(773) 895-5387

beth@vaguspr.com

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