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National CyberWatch Center Announced Innovations in Cybersecurity Education Program Awards


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Together, we discover innovation and deliver success.

More than 50 creative ideas, projects and programs were submitted and five winners earned honors and recognition in the National CyberWatch Center’s (NCC) Innovations in Cybersecurity Education award program.

Awards crossed four categories: evidence-based strategies, instruction, practice and program development. Winning submissions were: Pathway to Advancement in Cybersecurity Education; Thinking Outside the Box: Using Escape Room Games to Interest Teachers and Students in Cybersecurity; Incentive-Based Platform for Teaching Cryptocurrenty, Bug Bounty, Reconnaissance and More; and Three Colleges + Three Degrees = One Successful Cyber Career. An honorable mention was also awarded for the submission titled PCI Credit Card Security.

“Education drives progress, and gamified learning makes that progress come alive. As a passionate cybersecurity practitioner, I am honored to receive this award and hope that GenCyberCoin will plant a seed of bold enthusiasm in students to pursue a cybersecurity career. I am especially grateful for the opportunity to share this project with the larger community of educators across the nation, who are fully devoted to students and their education. Together, we discover innovation and deliver success,” said Vitaly Ford, from Arcadia University, who submitted the winning entry, Incentive-Based Platform for Teaching Cryptocurrency, Bug Bounty, Reconnaissance and More.

This is the third year of the program, which highlights some of the best cybersecurity education innovators in the country. Winners were announced at the 2019 Community College Cyber Summit, July 30 to Aug. 1, in Shreveport, LA.

“A byproduct of our awards and recognition program, the Innovations submissions showcase a range of creative and pioneering ideas in the higher education information security space. My hope is that this publication will accelerate the adoption and adaptation of new ideas throughout the academic and workforce development communities, while at the same time, recognizing individuals and organizations for their work,” said Casey W. O’Brien, executive director, National CyberWatch Center.

Through this awards program, educators can share their concepts, accelerate adoption throughout the academic community and receive proper recognition for the work. Cybersecurity educators also can learn from these submissions and use the ideas in their own classrooms.

For additional information, visit https://www.nationalcyberwatch.org/innovations.

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Damo Consulting Releases 2019 Mid-Year “WITCH Report” Of Healthcare IT Consulting Firms


Damo Consulting, a leading digital transformation and growth strategy consultancy for healthcare enterprises and technology firms, today announced the release of its mid-year WITCH Report, which provides a market landscape view of the major global technology consulting firms in healthcare and life sciences. The findings indicate declining growth in the healthcare business of the major global technology firms, but more promising growth within life sciences areas.

The one-of-a-kind WITCH Report, which has been published since 2015, includes a comprehensive review of the financial and market performance of 12 global technology consulting firms in healthcare and life sciences. It provides a detailed review of market performance metrics, insights, and activities of Wipro, Infosys, TCS, Cognizant Technology Solutions, and HCL (WITCH), along with other industry leaders. Information covered in the WITCH Report includes financial performance, M&A activities, customer wins, partnerships, new product initiatives, and leadership announcements.

“Our mid-year review of 12 global technology consulting firms indicates declining growth rates in the past two quarters due to a variety of factors for most of the firms. Large-scale M&A in the health insurance industry, notably CVS-Aetna and Cigna-Express Scripts, has created pricing pressures and related challenges for some firms,” said Paddy Padmanabhan, CEO of Damo Consulting and author of The Big Unlock: Harnessing Data and Growing Digital Businesses in a Value-Based Era.

“In the payer space, several clients of technology providers are in-sourcing their operations which leads to further pressures on topline growth for firms with large exposure to this sector. At the same time, cost pressures faced by clients have resulted in demand slowdown for the short term. The life sciences segment seems to have done better as compared to the healthcare segment for most firms, with one firm being an exception. In terms of deal wins, publicly announced transactions were few.”

A challenge for many of the firms covered in the report is increased levels of H1B visa rejections which create pressures on hiring and margins for onsite client engagements. The ongoing opioid lawsuits could impact overall IT spend by Pharma companies facing monetary penalties, which in turn will impact consulting firms with exposure to these companies.

Compiled from publicly available information, the WITCH Report is a complimentary report that provides the most comprehensive overview of the healthcare market performance of the major global technology consulting firms. In addition to the WITCH companies, the report covers Accenture, Atos, Capgemini, DXC Technology, IBM, and NTT Data, Optum, and Deloitte.

To download the report, visit: https://www.damoconsulting.net/the-witch-report-2019-mid-year-review/

About Damo Consulting

Damo Consulting is a growth strategy and digital transformation advisory firm that works with healthcare enterprises and global technology companies. We help develop and implement digital transformation strategies and enable market growth strategies. We specialize in thought leadership led brand transformation and actionable healthcare market intelligence.

For media inquiries, write to us at info@damoconsulting.net

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Symphony Post Acute Network Selects Trella Health as Ally in Healthcare Technology Revolution


Symphony Post Acute Network, a premier skilled nursing provider that operates 26 facilities across four states, announced the selection of Trella Health (formerly Excel Health) as its post-acute outcomes data and performance analytics solution.

“I was impressed with the level of insight related to market dynamics and structure that [Trella’s] simple to navigate platform delivers,” said Michael Munter, Chief Operating Officer of Symphony. “We are proud to be a leader in the healthcare technology revolution and welcome the opportunity to partner with innovative firms like Trella as our industry continues to develop, mature, and adapt to the ever-changing healthcare landscape.”

Trella Health CEO Ian Juliano echoed Munter’s sentiment, stating, “We’re thrilled to add Symphony to our growing list of skilled nursing customers. They’re a company that has truly embraced the power of data, from both a clinical and business operations standpoint- and bridging that gap to improve outcomes is the future of healthcare.”

Symphony has been experimenting with using technology to assist with clinically appropriate ways to reduce hospital readmissions, including employing a machine learning platform to assess and score incoming patients, so selecting Trella as an analytics provider was a natural solution. With access to the healthcare industry’s most current and complete data, Trella’s solutions for skilled nursing, home health, and hospice empower customers to transform their marketing and sales efforts, grow their care networks, and compare and improve quality while optimizing costs. To learn more about the Trella Health platform, please contact us at info@trellahealth.com or visit http://www.trellahealth.com and grow your business with confidence.

About Symphony Post Acute Network

Symphony Post Acute Network is one of the most innovative providers of post-acute care in the United States. They are a proud, family-focused organization that takes a proactive approach to delivering quality outcomes for the guests in their care. Symphony is committed to making every one of its locations the Provider of Choice in the community that they serve by demonstrating an unmatched ability to meet patients’ needs and offer them a consistently high level of quality care. Ten of Symphony’s facilities have been accredited by the Joint Commission for ensuring the highest standards in the industry. The four rings in the logo represent the important roles that guests, community, family, and staff play in Symphony’s approach to providing the best possible care.

About Trella Health

Trella Health provides post-acute business development leaders with the most complete picture of care activity in their service areas so they can explore new opportunities for growth. As one of only a few companies in the country deemed ‘Innovators’ under the Center for Medicare and Medicaid Service’s Virtual Research Data Center Program, Trella has access to 100% of Medicare Part A and Part B claims data. Trella analyzes 1.2 billion claims annually and presents relevant insights to nearly 10,000 users so they can build higher-performing care networks, serve more patients, and reduce the cost of care.

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RTB House Appoints Aleksander Baryś as New Chief Financial Officer


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Aleksander Baryś has been appointed as RTB House’s New CFO

“We are especially impressed with Aleksander’s ability to lead a financial function in a complex, industry-leading business while maintaining an unrelenting focus on serving and advocating for his company’s customers,” said Robert Dyczkowski, CEO of RTB House.

RTB House, a global company that provides state-of-the-art marketing solutions for top brands worldwide, today announced, Aleksander Baryś, a seasoned financial and operations executive, has been selected to serve as Chief Financial Officer and as a board member starting this month. In his new role, Baryś will oversee financial operations, manage global investor relations, advise and lead M&A activities and provide strategic guidance to ensure that RTB House continues forward with its fast financial growth and worldwide market expansion.

Baryś has served in various management and board member roles for large organizations since 2008. He has an extensive background in corporate finance, treasury, financial planning and analysis, investor relations, strategic planning and risk management. Baryś joins RTB House from Boryszew S.A., a company listed on the Warsaw Stock Exchange, where he served as chief financial officer and board member. He graduated from the Warsaw School of Economics with a master’s degree in economics.

“We couldn’t be more thrilled to welcome Aleksander to RTB House, where he will undoubtedly make an immediate impact as we continue to grow rapidly on a global scale,” said Robert Dyczkowski, CEO of RTB House. “We are especially impressed with Aleksander’s ability to lead a financial function in a complex, industry-leading business while maintaining an unrelenting focus on serving and advocating for his company’s customers.”

In 2019, RTB House was honored with a Gold Stevie Award® for “Innovation of the Year” for its Creative Labs’ Social Banners and a Silver Stevie Award® for “Artificial Intelligence/Machine Learning Solution” for its new Snippet Ads offering that was co-developed by its AI Marketing Lab and Creatives Lab for 2019. RTB House also received a 2019 Silver Stevie Award® as the “Most Innovative Company of the Year” (up to 2,500 employees), after receiving that same recognition for 2018. The company also ranked as one of the top 25 fastest-growing companies in Europe’s tech sector within the Financial Times’ FT1000 List for the second year in a row.

“I’m really impressed with the success of RTB House, and I can’t imagine a more exciting time to join the company,” said Baryś. “With deep learning marketing technology solutions that adapt to the needs of customers, RTB House is leading the way in changing the marketing industry. As part of the RTB House team, I’m looking forward to facing new challenges in the industry, and helping make a positive impact.”

About Aleksander Baryś:

Aleksander Baryś, CFO for RTB House, has vast experience in corporate finance, financial planning and analysis, investor relations and strategic planning risk management. He is a member of the ACCA (Association of Chartered Certified Accountants) and the CFA Society Poland. Furthermore, Baryś holds the prestigious title of CFA Chartered Financial Analyst ®, and is a proud council member of the Supervisory Board of Zortrax S.A.

Prior to joining RTB House, Baryś was the financial director and a board member at Boryszew S.A., which is listed on the Warsaw Stock Exchange. Prior to holding that position, from 2009 to 2016, he was associated with the CIECH Group and held the following positions: head of finance and accounting (2009-2014), president of the management board of the Soda Deutschland CIECH Group (2014-2016), group management director of CIECH S.A. and a member of the supervisory boards of CIECH Group companies (2016). In addition, from 2003 to 2008, Baryś was a financial controller for Basell Orlen Polyolefins Sp.z o.o. and deputy director for Unipetrol at PKN ORLEN S.A, part of PKN ORLEN Capital Group.

About RTB House:

RTB House is a global company that provides state-of-the-art marketing technologies for top brands worldwide. Its proprietary ad-buying engine is the first and only in the world to be powered entirely by deep learning algorithms, enabling advertisers to generate outstanding results and reach their short, mid and long-term goals.

Founded in 2012, the RTB House team is comprised of 500+ specialists in over 30 locations across the globe: New York, London, Tokyo, Singapore, São Paulo, Moscow, Istanbul, Dubai and Warsaw. It serves campaigns for more than 1,600 clients across EMEA, APAC and the Americas regions.

From 2018, after successfully deploying deep learning into 100 percent of its algorithms, RTB House develops two divisions, independent from R&D team, focused on leading innovation for MarTech solutions. The AI Marketing Lab provides an environment for inventing and advancing MarTech products. In addition, the Creatives Lab was created to investigate and improve the overall performance of creatives, as well as developing support for formats like dynamic display and video creatives that can be ultra-tailored to a client’s unique branding needs.

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Media Contact:

Scott Samson

(415) 781-9005

scott@samsonpr.com

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KnowBe4 to Offer $10,000 Women in Cybersecurity Scholarship and Summer 2020 Internship


Given the shortage of women in cybersecurity, it’s important to support goodwill initiatives, such as this new scholarship program, that are focused on bringing more women into this field -Stu Sjouwerman, CEO, KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, today announced it has partnered with the Center for Cyber Safety and Education to launch a Women in Cybersecurity Scholarship.

The KnowBe4 Women in Cybersecurity Scholarship will offer $10,000 to be applied to tuition, fees and books for the recipient. A three-month paid internship with KnowBe4, located in Clearwater, FL, to take place May 19 – August 7, 2020 is also part of the scholarship program. The application period will close on November 25, 2019 at 12:00 noon EST.

“Given the shortage of women in cybersecurity, it’s important to support goodwill initiatives, such as this new scholarship program, that are focused on bringing more women into this field,” said Stu Sjouwerman, CEO, KnowBe4. “Partnering with the Center for Cyber Safety and Education was a perfect match for us because they’re already doing great work in the community to foster a security culture with more women included as evidenced by their Women’s Scholarship program.”

“We are very excited to be partnering with KnowBe4 to not only provide a significant college scholarship, but to assure that the winner will receive practical real-life experience with the paid summer internship,” said Patrick Craven, director, the Center for Cyber Safety and Education. “Both are vital to keep up with the fast paced and changing world of cybersecurity. This opportunity is going to be life-changing for this person.”

For more information on and to apply for the KnowBe4 Women in Cybersecurity Scholarship program administered by the Center for Cyber Safety and Education, visit https://iamcybersafe.org/s/knowbe4-womens-cyber-scholarships-.

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by more than 28,000 organizations around the globe. Founded by IT and data security specialist Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud and other social engineering tactics through a new-school approach to awareness training on security. Kevin Mitnick, an internationally recognized cybersecurity specialist and KnowBe4’s Chief Hacking Officer, helped design the KnowBe4 training based on his well-documented social engineering tactics. Tens of thousands of organizations rely on KnowBe4 to mobilize their end users as the last line of defense.

Number 161 on the 2019 Inc. 500 list, #34 on 2018 Deloitte’s Technology Fast 500 and #2 in Cybersecurity Ventures Cybersecurity 500. KnowBe4 is headquartered in Tampa Bay, Florida with European offices in England, the Netherlands, Germany and offices in Brazil, Australia, Japan, South Africa and Singapore.

About Center for Cyber Safety and Education

The Center for Cyber Safety and Education (Center), is a non-profit charitable trust committed to making the cyber world a safer place for everyone. The Center works to ensure that people across the globe have a positive and safe experience online through their educational programs, scholarships, and research. Visit http://www.IAmCyberSafe.org.

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NLP Logix Achieves ISO 27001 Certification


This certification is the validation that NLP Logix remains committed to protecting their customers data. – Billy Steeghs, Chief Information Security Officer

NLP Logix, one of the fastest growing established machine learning/AI companies in the United States, has announced that it has achieved International Organization for Standardization (ISO) 27001 certification. ISO 27001 is the international standard developed specifically for information management, requiring a company to use a systematic approach to managing sensitive information and ensuring data security.

“We are very proud to have earned this certification and we see it as a validation to the systems and procedures we have put in place over the past eight years here at NLP Logix to protect our customers’ data,” said Ted Willich, CEO, NLP Logix. “At NLP Logix we believe that “Data Science is a Team Sport” and the process of going through the certification required everyone to work together, just like we do everyday, to deliver the best-in-class machine learning products and solutions.”

To help guide NLP Logix through the certification process, they turned to OnDefend, a Jacksonville, FL-based cyber security firm that specializes in helping organizations, of all sizes, protect their digital assets. “I have known the team at NLP Logix since they started the company and they have always been dedicated to employing best practices for cyber security,” said Billy Steeghs, OnDefend Chief Information Security Officer. “This certification is the validation that they remain committed to protecting their customers’ data.”

About NLP Logix

NLP Logix is an artificial intelligence/machine learning product and automation solutions provider, which has grown from a vision in 2011 to one of the fastest growing teams of deep learning practitioners. NLP Logix is delivering automation and machine learning solutions to customers across a wide swath of industries, including financial services, energy, healthcare, government, defense, human resources, and others.

For more information, please visit http://www.nlplogix.com.

Follow NLP Logix at http://www.nlplogix.com, on Twitter at @nlplogix or LinkedIn.

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Sensato Cybersecurity Launches Cybersecurity Program for Critical Access and Rural Hospitals


Critical Access and Rural Hospitals work endlessly to positively impact the lives of their communities. Sensato’s CARH program is committed to providing an end-to-end cybersecurity solution.

Sensato Cybersecurity announces the release of a comprehensive cybersecurity solution for Critical Access and Rural Hospitals that provides an integrated security platform covering servers, networks, and medical devices. Sensato’s Critical Access and Rural Health (CARH) solution encompasses 24×7 monitoring through the Sensato Cybersecurity Tactical Operations Center (CTOC), threat intelligence management, policy, governance, and best practices as well as intrusion detection and deception technologies. Through the CARH program, Sensato aims to provide a no-compromise and cost-effective cybersecurity solution that meets the IT and financial goals of the Critical Access and Rural Hospital community.

Traditionally healthcare-specific solutions can require significant resources and time, which ultimately lead to additional costs for healthcare organizations, Sensato CARH was designed for quick and easy deployment. “The foundation of CARH is the Sensato Nightingale™ platform. In developing Nightingale™, we worked hard to assure a rapid deployment methodology which then allows Sensato to provide its end to end management solution allowing the hospital IT resources to focus on existing priorities” stated Usha Vedantam, Sensato-CARH Product Manager.

“Critical Access and Rural Hospitals work endlessly to positively impact the lives of their communities. Sensato’s CARH program is committed to providing a comprehensive solution allowing the hospital IT Department to assure all technologies required by clinicians to provide patient care remain uncompromised at all times” explained Jon Wolk, Vice President of Business Development for Sensato.

The Sensato Critical Access and Rural Health Cybersecurity solution is available across North America. For further information, please contact Usha Vedantam, Product Manager, Sensato at usha.vedantam@sensato.co or by calling 844.736.7286. For additional details about the Sensato Critical Access and Rural Health solution, visit https://www.sensato.co/products/carh

About Sensato

Founded in 2013, Sensato Cybersecurity is a healthcare-specific cybersecurity firm located in Red Bank, New Jersey. Sensato provides cybersecurity solutions that help protect patients’ lives. Recognized twice as a Top 500 Most Innovative Cybersecurity Company Worldwide and Medical Device Cybersecurity Leader to Watch, Sensato continues to challenge the status quo while maintaining 100% client satisfaction. For more information, please visit http://www.sensato.co

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Cloud Records Management Software, Collabspace, Now Available on Microsoft Azure Government and GSA Schedule 36


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Collabspace Cloud Records Management

“With even more layers of security in Microsoft Azure, the government can finally access a cloud content management system to meet records digitization deadlines and we are focused in our pursuit to become the only cloud FedRAMP-High-certified SaaS solution for records management.”

Collabware, a leading provider of content management and compliance software, today announced the availability of Collabspace on Microsoft Azure Government allowing government entities and partners to implement multi-platform information management in Azure’s dedicated government-only cloud environment.

In accordance with regimented procurement guidelines for U.S. federal, state, tribal and local government, organizations can now accelerate the process of acquiring certified software needed to modernize and digitize all records and management systems in compliance with the U.S. National Archives (NARA) universal electronic records management requirements (UERM) and presidential mandates such as M-12-18 and M-19-21. With direct purchase accessible through General Service Agreement (GSA) Schedule 36, government contracts have been pre-negotiated for order placement and project initialization.

Azure Government offers the most compliance certifications of any cloud provider, including the strict criteria of the Department of Defense (DoD CC SRG) and the demanding requirements of the US Federal Risk and Authorization Management Program (FedRAMP High). This allows government organizations to benefit from advanced security, cost savings and pre-configured implementation tools to automate and speed deployment.

“We’ve spent years investing in the build and enhancement of Collabspace to attain intense regulatory certifications and ensure public-sector organizations and heavily-regulated industries have a solution to meet compliance standards and system modernization mandates,” says Graham Sibley, CEO of Collabware. “With even more layers of security in Microsoft Azure, the government can finally access a cloud content management system to meet records digitization deadlines and we are focused in our pursuit to become the only cloud FedRAMP-High-certified SaaS solution for records management.”

Collabspace is a scalable cross-platform records management software that streams all content sources into a unified data lake for compliance processing, automated classification, retention, disposition and searchability. Using this approach, organizations gain comprehensive visibility, analytics and insights into all their data to achieve accurate eDiscovery and FOIA processing results, meet regulatory standards and leverage built-in backup and recovery tools.

“We’ve been working with Collabspace since its initial development on Microsoft Azure and we’re pleased to see Collabware approved for use on Azure Government,” said Greg Myers, VP of Microsoft Federal. “We look forward to continuing our work with Collabware to offer the government and the public their trusted records management solutions.”

About Collabware

Collabware provides intelligent ECM (Electronic Content Management) software designed to automate records compliance, make teams more productive, protect high-value information and help organizations rapidly locate the information they need to make better decisions. With offices in Canada, USA and the UK, our software has been internationally deployed by companies in large enterprises and highly-regulated industries, including government, finance, healthcare, utilities and others. For more information, visit http://www.collabware.com.

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Price Image becomes the new metric for retailers to measure pricing effectiveness


“Engage3 flips the price optimization paradigm on its head — optimizing price image, not prices, to achieve desired outcomes,” – Mark Thomason, Research Director for Digital Business Models and Monetization at IDC

Engage3, which helps retailers and manufacturers manage their pricing strategy through competitive data, data science, and Artificial Intelligence-powered software solutions, today announced Price Image as the new metric for retailers and manufacturers to measure and manage the effectiveness of their pricing.

Price Image is a measurement of the value promise a retailer makes to its customers. It is how customers perceive a retailer’s pricing, and Price Image Management is how a retailer chooses to position themselves with customers, as related to the price consumers expect to pay.

Many retailers don’t know what their Price Image in the market is. With deep discounters aggressively expanding market share, retailers battling to retain their customers with promotions, and increasing price transparency, the retail marketplace is in the midst of a price war. Trying to follow competitors’ pricing is both ineffective and inefficient. Customers don’t compare prices on all of a store’s items, and different items have different importance to different people at different times. Defining what Price Image a retailer wants to establish in the market, understanding how to achieve that Price Image with customers, and then aligning it with a retailer’s financial objectives, are critical.

IDC recently positioned Engage3 as a leader in its MarketScape Vendor Analysis Report for changing the game and leading the next frontier in strategic pricing solutions.

“Engage3 flips the price optimization paradigm on its head — optimizing price image, not prices, to achieve desired outcomes,” said Mark Thomason, Research Director for Digital Business Models and Monetization at IDC. “With deep pricing–focused artificial intelligence and machine learning assets, Engage3 is focused on using science to maximize business outcomes constrained by shopper perception of pricing through predictive modeling of Price Image,” he added.

“It’s been a challenge for retailers to craft a holistic strategy for pricing. Using Price Image as the new metric instead of relying on Price Index will help retailers lead with disruptive pricing in their markets,” said Ken Ouimet, Engage3 Founder and CEO. “Calculating your Price Image is the first step in making the right price investments to make your customers and your investors happy,” he added.

A copy of the IDC white paper on Price Image Management is available by request at https://www.engage3.com/idc-market-spotlight/.

About Engage3

Engage3 was founded by the creators of KhiMetrics (acquired by SAP), who are credited with inventing the retail price optimization space. Engage3’s leadership team is composed of former KhiMetrics, SAP, Revionics, dunnhumby, KSS Retail, and IBM/DemandTec executives.

Engage3’s Price Image Management Suite™ helps retailers understand and manage their Price Image and align it with their sales and profitability objectives using predictive modeling. The suite includes Competitive Intelligence Management (CIM) – an AI-assisted, attribute-based, and data science-driven solution that provides accurate, granular competitive data (30 billion product pricing records collected annually in the U.S. and Canada) and like-item-linking visibility. CIM helps retailers reverse-engineer their competitors’ pricing and assortment strategies across channels, markets, and items. Also included in the suite is Price Image Management (PIM) – a next generation pricing solution that defines the impact of strategic pricing alternatives and unlocks pricing recommendations based on a retailer’s objectives for Price Image, sales, and profitability.

For more information, visit http://www.engage3.com.

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The Wall Street Technology Association (WSTA) to Hold a Seminar on “Digital Transformation and the Customer Experience (CX)” in NYC


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Networking at Past WSTA Seminar

The Wall Street Technology Association (WSTA®), a not-for-profit organization that provides financial technology and business professionals a forum to learn from and connect with each other will hold a Seminar on “Digital Transformation and the Customer Experience (CX)” followed by a discussion on “Culture in the Workplace” for financial technology and business professionals on September 19, 2019 in New York City. Sponsors at this event include: Premier Speaking Sponsor: Atos; Luncheon Speaking Sponsor: NTT DATA; Speaking Sponsors: Broadcom, Imperva, Kofax, Moxtra and OutSystems.

The “Culture in the Workplace” discussion will be led by WSTA President James Kostulias, Managing Director, Retail Client Experience, TD Ameritrade.

For more information, please visit: https://www.wsta.org/events/event/digital-transformation-the-customer-experience/

Seminar Description:

Digital Customer Experience (DCX) has become the watchword of next-generation customer interaction. On the customer-facing side, technologies such as social platforms, chatbots, human-machine interfaces like Alexa and Siri, and virtual reality (VR)/augmented reality (AR) are dramatically changing how financial services firms interact with customers (whether individuals or businesses). On the back technologies like AI, machine learning, and advanced analytics are providing financial executives with unprecedented insight into customer desires and behavior.

In sum, these technologies have the potential to radically transform financial services firms. They can spawn new lines of business, new products and new partner channels.

But these technologies have also heightened expectations from the digital ecosystem, and Wall Street firms need to dial up the pace of change to meet these expectations. These include protecting data while making it available to authorized users; storing, retrieving, and analyzing the data, and delivering the insights via a range of user experiences.

This seminar is designed to share visions and experiences on leading-edge methods to handle obstacles and accelerate this journey.

Culture in the Workplace Discussion:

In today’s environment, the war for talent has become even more challenging. Financial firms are facing steep competition from the technology industry, FinTech startups, and other industries. In addition, the workforce now consists of multiple generations and Diversity and Inclusion is a key focus. How does a company’s culture influence the ability to attract and retain the best and brightest? Can culture make a difference on how effectively teams perform? Do we need to adjust our cultures as our workforce becomes more diverse? How do firms use their culture to differentiate against potential competitors? How do emerging/maturing technologies and your office space play into your culture? This discussion will tackle these questions.

About the Wall Street Technology Association (http://www.wsta.org)

The WSTA facilitates educational and networking events where members meet and exchange ideas and best practices that assist them in effectively capitalizing on technology advances in areas such as Cybersecurity, Analytics, Emerging Technologies, Artificial Intelligence (AI), Machine Learning (ML), Data Management, Cloud, Blockchain, Digital, Architecture, Workplace, etc. and dealing with financial industry business challenges. Founded in 1967, the WSTA is a not-for-profit association with a long history of evolving to meet the needs of its members.

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