Category Archives: Technology: Computer

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UnifiedCommunications.com Acquires Key Assets and Hires Employees of Novus, LLC


We are delighted to add such powerful, well-respected, and talented folks to our sales and support teams. — Jason Herbst, CEO

UnifiedCommunications.com, a division of Tele-Communication, Inc. and Novus, LLC are delighted to announce that UnifiedCommunications.com has acquired strategic assets and IP of Novus around its UC devices, IP telephony, Microsoft Teams and Skype for Business integration, and technical support services.

The two companies have worked together on a variety of projects over the years. Both are heavily focused on UC, with a strong focus on Microsoft Teams and Skype for Business solutions and productivity.

Before this acquisition, Novus’ primary business centered around distribution and resale of IP phones and telephony solutions.

UnifiedCommunications.com has hired key employees of Novus. “We are delighted to add such powerful, well-respected, and talented folks to our sales and support teams,” said Jason Herbst, CEO.

“We are really happy that the reputation and legacy we have built over the last 36 years will continue. Our customers are in excellent hands with UnifiedCommunications.com and they will be delighted to get the same level of knowledge, service and support that they have grown accustomed to,” says Jack Meehan, CEO of Novus.

About UnifiedCommunications.com

UnifiedCommunications.com is a Microsoft Gold Partner that provides industry-leading communications and collaboration technology solutions to customers of all sizes worldwide, combining extensive product knowledge and powerful distribution and integration capabilities to design and deploy tailored business communications, meeting space, and collaboration technology, offering next-generation meeting room technology, AV design and integration, user adoption services, headsets, phones, digital whiteboards, cameras, gateways, audio and video conferencing solutions, and the range of UC devices and solutions.

UnifiedCommunications.com’s Technology Envisioning Center is based in Houston and is a one-of-a-kind showcase of the range of modern meeting room technology, Microsoft Teams ecosystem devices, and general UC devices from industry-leading manufacturers.

UnifiedCommunications.com’s “Device-a-thon: 60 Microsoft Teams Devices in 60 Minutes” webinar is the first of its kind to explore the wide range of Microsoft Teams ecosystem devices, and can be viewed here: https://www.youtube.com/watch?v=TKt72y3dQII

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LogRhythm Offers Migration Service to Splunk Customers to Address Ongoing Security Challenges Without the Financial Burden


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LogRhythm

“With this pricing offer, companies can immediately utilize the LogRhythm Platform to protect unlimited amounts of data,” said Mark Logan, CEO, LogRhythm.

LogRhythm, the company powering the world’s enterprise security operations centers (SOCs), today announced a migration offer for current Splunk customers to easily transition to the LogRhythm Platform. By offering a 100 percent trade-in credit for up to a year of remaining time on their current Splunk subscription, this limited-time Splunk migration offer helps eligible organizations alleviate any added financial burden from unpredictable pricing by migrating to the LogRhythm True Unlimited Data Plan.

To make the migration process even easier, LogRhythm is offering a tailored migration service to Splunk customers — enabling customers to save time and resources when deploying the LogRhythm Platform. With the assistance of experts familiar with both platforms, new LogRhythm customers can be assured they will be up and running on the platform, and ready to face security challenges as quickly as possible.

“Oftentimes, companies are forced to continue a relationship with a vendor until their contract ends or risk incurring financial penalties and the added expenses of a technology transition,” said Mark Logan, CEO, LogRhythm. “With this pricing offer, companies can immediately utilize the LogRhythm Platform to protect unlimited amounts of data. Customers should not be forced to choose what data to monitor and protect due to vendor licensing constraints. With this offering, we are ensuring that CISOs are empowered to achieve their goals without sacrifice.”

Announced on October 1, 2019, LogRhythm delivered the industry’s first unlimited capacity licensing model for its NextGen SIEM, giving customers the opportunity to protect all of their data at one flat rate. This offer is available to customers who decide to switch to LogRhythm between now and December 31, 2019. More information can be found at:

About LogRhythm

LogRhythm is a world leader in NextGen SIEM, empowering thousands of enterprises on six continents to successfully reduce cyber and operational risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. The LogRhythm NextGen SIEM Platform combines advanced security analytics; user and entity behavior analytics (UEBA); network detection and response (NDR); and security orchestration, automation, and response (SOAR) in a single end-to-end solution. LogRhythm’s technology serves as the foundation for the world’s most modern enterprise security operations centers (SOCs), helping customers measurably secure their cloud, physical, and virtual infrastructures for both IT and OT environments. Built for security professionals by security professionals, the LogRhythm NextGen SIEM Platform has won countless customer and industry accolades. For more information, visit logrhythm.com.

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SRND and LexisNexis Risk Solutions Introduce the CodeDay Big Data Challenge


We hope this new program helps to encourage students to build the skills and knowledge that is necessary to pursue technology careers.

On November 9, thousands of high school students across the country will compete to solve real-world problems in the CodeDay Big Data Challenge. SRND, a non-protfit organization that promotes STEM education for high school students and LexisNexis® Risk Solutions have partnered to offer the competition – which is a newly added twist for CodeDay, a 24-hour programming event hosted seasonally in 53 cities across the US and Canada.

During the new competition, student teams will be given 90 minutes to devise a big data solution using two open data sets that relate to gaming and music. They will use the same technology and techniques used to solve problems such as the detection of money laundering or compromised user accounts. To aid in analyzing the data, students will be granted access to HPCC Systems®, LexisNexis Risk Solution’s leading, open source big data processing platform.

The Big Data Challenge will be held as one of many events at CodeDay, a 24-hour event that gives beginner middle and high school students the tools and mentoring to explore programming and computer science.

“We’re really excited about this partnership because our students want to solve problems that improve their world. Increasingly, that requires working with the tremendous amount of data available,” said Tyler Menezes, Executive Director at SRND. “This opens up a lot of possibilities.”

“As it is forecasted that the amount of data in the world is expected to exceed 40 trillion gigabytes (40 zettabytes) by 2020, the need for data scientists will continue to increase,” said Arjuna Chala, Senior Director, Operations, LexisNexis Risk Solutions. “We hope this new program helps to encourage students to build the skills and knowledge that is necessary to pursue technology careers.”

To learn more about the CodeDay and the Big Data Challenge, please visit http://www.codeday.org.

About SRND:

Since 2009, SRND has developed and grown worldwide initiatives to motivate students to pursue Computer Science. Its largest program, CodeDay, has reached more than 35,000 students. SRND, a non-profit, is headquartered in Seattle, Wash. and runs programs in 50 cities across the US and Canada.

About LexisNexis Risk Solutions:

LexisNexis Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide range of industries including insurance, financial services, healthcare and government. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information and analytics for professional and business customers across industries. For more information, please visit http://www.risk.lexisnexis.com and http://www.relx.com.

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Local Government Corp. Selects Mobilize.Net For Cloud Transformation


Mobilize.Net, provider of the leading automated modernization software for client/server legacy, today announced that Local Government Corporation has chosen its WebMAP automated modernization system for cloud enablement.

“We are excited to announce that Local Government Corporation has teamed with Mobilize.Net to migrate our NextGen Financial and Revenue products to the cloud.” Bruce Collier, President, said. “By using Mobilize.Net’s proven conversion tools and staff, we are able to do this much faster than a manual conversion. This is not simply a move of NextGen to a remote server, but a true conversion to a cloud environment.”

“In reviewing options to move its source code from legacy Visual Basic, LGC made the wise choice to go directly to cloud native to provide the best operating environment for their customers and advanced capabilities for its own development teams,” Tom Button, CEO of Mobilize.Net, said. “The WebMAP product line enables organizations still trapped on the desktop to move to a true cloud native code base.”

Mobilize is exhibiting at Microsoft Ignite all week in booth #1809. In addition to showing its AI-based modernization technology, Mobilize will be raffling a 4K curved gaming monitor and a remote-controlled drone.

About Local Government Corporation

Based in Columbia, Tennessee, LGC was founded as a non-profit in 1977 to serve the automation needs of local governments including municipal, county and school offices. They currently serve over 1,500 customers.

About Mobilize.Net

Mobilize.Net accelerates and simplifies the transformation of software applications to .NET, web, mobile, and cloud platforms. Millions of developers have used Mobilize.Net technology to successfully modernize billions of lines of code. Mobilize.Net solutions enable customers to reduce risk, cost, and time while moving applications to the platforms businesses demand today. Mobilize.Net migration technology is Microsoft’s chosen solution for Visual Studio and MSDN customers. The privately-held Mobilize.Net is based in Bellevue, WA, and is led by former Microsoft Corporate Vice President, Tom Button. For more information, please go to https://www.mobilize.net

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DataON announces workload-specific solutions for Microsoft Azure Stack HCI with DataON MUST 3.0 for Windows Admin Center


https://www.prweb.com/

A Hybrid Cloud Computing Company

Validated workload-specific solutions for Azure Stack HCI will give customers greater confidence in their chosen solution, and faster time-to-value. DataON MUST 3.0 demonstrates our commitment to providing innovative tools that simplify the deployment, monitoring and management of Azure Stack HCI.

DataON, an industry-leading provider of hybrid cloud solutions for Microsoft Azure Stack HCI with cloud-based Azure Services, today announced workload-specific solutions for Azure Stack HCI with DataON MUST 3.0 for Windows Admin Center. DataON is one of the first Microsoft partners to offer solutions for Azure Stack HCI optimized for specific workloads. These solutions will be showcased at DataON booth #1645 at Microsoft Ignite 2019, from November 4-7, 2019, in Orlando, Florida.

Azure Stack HCI is designed to simplify hybrid cloud scenarios, helping customers combine data center computing and Windows Server technologies with Azure management services integration. It helps customers solve IT challenges while scaling and evolving as business and IT needs change. Azure Stack HCI features the same Hyper-V based software-defined compute, storage, and networking as Azure Stack and shares similar testing and validation criteria.

To help customers select the right solution for their workloads, DataON solutions for Azure Stack HCI are now optimized for specific workloads:


  • Branch office and edge – Meet the evolving IT demands of branch offices, retail storage, and field location. DataON’s Kepler 2-node and 3-node solutions, including our innovative Kepler-47 G2, were the first validated Azure Stack HCI solutions designed specifically for remote office/branch office, and edge environments.
  • Virtual desktop infrastructure (VDI) – Use more desktop services, highly available virtual machines, and integrated scalable storage to support your large-scale virtual implementations. DataON’s HCI-212 and HCI-224 4-node solutions provide infrastructure support for VDI, with all-flash flat (all-NVMe SSDs with no cache tier) configurations available.
  • High-performance SQL Server – Deploy and manage high-performance, scalable SQL Server running on HCL. DataON’s all-flash Kepler 2-node solutions with Intel® Optane™ SSDs or Intel® Optane™ persistent memory for the cache tier are designed for high availability and faster SQL Server workload performance.
  • Trusted enterprise virtualization – Leverage virtualization-based security and assurance-certified hardware to protect your security-sensitive workloads. DataON’s HCI-212 and HCI-224 4-node solutions provide infrastructure support for shielded VMs, with all-flash flat (all-NVMe SSDs with no cache tier) configurations available.
  • Scale-out storage – Combine unmatched storage performance with validated hardware to centralize your organization’s file shares. DataON is the first to offer a JBOD-based hyper-converged storage solution with the DataON HCI-668, enabling petabyte-level storage and scalability.

DataON has been offering customized, turnkey solutions for Azure Stack HCI since launch, from 2-node all-flash solutions for SMB, ROBO, and edge environments to 4-node all-flash and hybrid solutions for enterprise environments.

DataON solutions for Azure Stack HCI are also verified Intel® Select Solutions for Microsoft Azure Stack HCI, featuring 2nd Generation Intel® Xeon® Scalable processors, Intel® Optane™ DC SSDs, and Intel® Optane™ DC Persistent Memory. DataON offers all four validated configuration solutions: data center base, data center plus, edge base, and edge plus.

DataON MUST 3.0

DataON is also announcing DataON MUST 3.0 for Windows Admin Center. The second generation MUST extension for Windows Admin Center provides real-time monitoring with alerts that free system administrator from having to continually monitor their data center.

DataON MUST 3.0 features:

  • A redesigned dashboard – Provides an overview of your Azure Stack HCI environment, including server nodes and cluster utilization.
  • Enhanced disk mapping – Provides a clear disk map of your entire node including number of disks, disk type, location and slot of each drive, and disk health status. MUST now supports over 20 configurations for disk mapping.
  • Alert services – Provides real-time e-mail alerts to system administrators based on Microsoft Health Service faults. E-mail alerts can be setup based on multiple levels, such as critical, warning, and information.
  • New call home service –Integrates alert services with Azure Analytics to provide real-time monitoring of DataON solutions for Azure Stack HCI for disk failures or predicted disk failures. MUST can notify system administrators and start the process to send a replacement disk.
  • New diagnostics deployment tool – Simply click a button to generate a report of your environment, pull your configuration and disk mapping from Azure Cloud, and complete your installation.

These new features provide additional functionality to MUST which already adds to the Windows Admin Center experience by providing disk mapping, historic data reporting, call home service, and system alerts.

“With DataON MUST, DataON was the first company to provide a custom-built monitoring and management tool for Windows Server 2016 HCI deployments, and one of the first companies to provide a native extension for Windows Admin Center,” said Howard Lo, vice president of sales and marketing, DataON. “MUST 3.0 demonstrates our commitment to providing innovative tools that simplify the deployment, monitoring and management of Microsoft Azure Stack HCI environment through Windows Admin Center.”

Bernardo Caldas, Partner Director, Windows Server at Microsoft Corp. said, “As customers’ IT and business needs change, Microsoft and its partners continue to provide solutions that are robust and flexible. Microsoft is proud to have partners such as DataON who have developed solutions for Microsoft Azure Stack HCI that meet the needs of customers who are shifting to hyper-converged infrastructure and hybrid scenarios for better data center efficiencies.”

MICROSOFT AZURE SERVICES FROM DATAON

As a certified Microsoft Cloud Solution Provider, DataON is committed to delivering complete hybrid cloud solutions to our customers. We have certified Azure Administrators on staff to help you design and deploy Azure Services like Azure Site Recovery for disaster recovery, Azure File Backup and Azure Blob storage for cloud backups, and Azure Monitor for predictive monitoring for data center environments. Our hybrid cloud service fully integrates DataON’s on-premises Azure Stack HCI with Azure Cloud for a true hybrid cloud experience through Windows Admin Center and DataON MUST.

THE DATAON DIFFERENCE

DataON is exclusively focused on customers who have made the “Microsoft choice” to deploy Windows Server-based hybrid cloud and storage solutions. Our team of Microsoft experts know how to design, deploy and support Windows Server storage and will work with you to performance tune your workloads with benchmarks. DataON solutions are:

  • Customer-proven with over 650 enterprise deployments and greater than 150PB of Storage Spaces Direct deployments.
  • Certified for Windows Server 2016 and 2019 Server.
  • Validated for Azure Stack HCI and Windows Server Software-Defined (WSSD) programs.
  • Validated Intel® Select Solutions for Azure Stack HCI. DataON is the first Intel® Premium Partner to offer all four validated configuration solutions: data center base, data center plus, edge base, and edge plus.
  • Exclusive DataON MUST monitoring and management tool that integrates with Windows Admin Center to provide the ultimate management and hybrid cloud services experience for Azure Stack HCI environments from a single integrated console.

ABOUT DATAON

DataON is a hybrid-cloud computing company focused on delivering Microsoft Azure Stack HCI, on-premises storage systems, intelligent edge appliances, and cloud-based Microsoft Azure Services. Our company is helping enterprises and customers who have made the “Microsoft choice” to modernize their IT with Microsoft applications, virtualizations, and data protection through a complete and turnkey experience.

With over 650 HCI clusters and 150PB of storage deployed, DataON enterprise-level solutions are designed to provide the highest level of performance, manageability, and security offered. DataON is a Microsoft Gold Partner, Microsoft Cloud Service Provider (CSP), and an Intel Platinum Partner.

For more information, go to http://www.dataonstorage.com or call +1 (714) 441-8820.

All trademarks, registered trademarks, service marks, brands and names mentioned herein are property of their respective owners.

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ACCESS Manufacturing Systems, Inc. Hosts First-Ever 3D Print Lab Workshop for Orange County Cypress Creek High School


https://www.prweb.com/

ACCESS Additive Manufacturing Rep., Ken Stevens, demonstrating how to produce Stainless Steel parts on the Markforged MetalX 3D Printer.

It’s very important to educate these students on the latest, most innovative manufacturing technologies. We’re really proud to be a part of this campaign.

ACCESS Manufacturing Systems partnered with the Manufacturer’s Association of Central Florida (MACF) for the ‘MACFinMOTION’ campaign, which includes various student tours of manufacturing facilities for ‘MFGDay2019’.

Twenty-one Cypress Creek High School students were welcomed at the new ACCESS Orlando office for a full day of 3D printing demonstrations, followed by presentations on advanced CAM software, concluding with lunch and a Q&A session with ACCESS manufacturing experts.

“We greatly appreciate the opportunity to work with MACF and help the local education community,” said Joe Lagennusa, national sales manager of ACCESS Manufacturing Systems. “It’s very important to educate these students on the latest, most innovative manufacturing technologies. We’re really proud to be a part of this campaign.”

According to the Program Coordinator at Orange County Public Schools, Franco Frazzetta, the goal of the 3D printing program is ultimately to promote additive manufacturing as a career field. “[Because] this is such a new field, we are looking for some mentoring. Our students do have 3D printing programs that they utilize, but we are always looking towards our local manufacturers as models for best practices in the industry to help guide our instruction,” Frazzetta said.

Manufacturers Association of Central Florida Director of Marketing & Communications, Christian Davidson, said, “I know the students are excited to visit [the ACCESS] facility!”

The MACF has worked as a non-profit organization, for over 27 years, elevating the local manufacturing industry. Their ties to Central Florida educational institutions allows for partnerships with manufacturing companies, encouraging students to enhance their knowledge and take advantage of the various local manufacturing career opportunities.

ACCESS successfully created an immersive experience for the students, who were able to discover the complexities of designing parts in advanced 3D printing software, as well as witnessing those designs come to life by being printed in various metals and composites on Markforged 3D printers, and RIZE full-color industrial 3D printers.

Students also enjoyed presentations on advanced CAM software and 3D G-code simulation, followed by a Q&A session, along with lunch, courtesy of ACCESS Manufacturing Systems.

About ACCESS:

ACCESS Manufacturing Systems, Inc. is the largest CAMWorks® reseller in the world. For more than 30 years, ACCESS has delivered best-in-class manufacturing software and accessories, along with unsurpassed industry expertise, to thousands of companies across the nation. Our extensive industry knowledge has allowed our customers to enhance their machining operations by reducing setup time, doubling machine capacity, and improving overall quality. To gain ACCESS to the most qualified team of CAM experts in the industry, please visit accessmfgsys.com, or connect with us on LinkedIn, Facebook, and YouTube.

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FreeConferenceCall.com Gives Fall 2019 Green Awards to the American Red Cross, O’Reilly Auto Parts and Tennessee Tech


David Erickson, CEO of FreeConferenceCall.com, recognizes the American Red Cross, O’Reilly Auto Parts and Tennessee Tech for being leaders in helping the planet stay healthy – these companies are shining examples of how organizations and modern businesses should operate.

FreeConferenceCall.com, the world’s second largest conferencing network by call volume, announced its Green Awards winners for Fall of 2019.

As part of its effort to spread awareness about the increasing need to be environmentally friendly, FreeConferenceCall.com evaluated high-volume users. Among dozens of candidates, three were selected as users that have greatly contributed to reducing their carbon footprint by leveraging the FreeConferenceCall.com platform.

FreeConferenceCall.com has been changing the way people do business since 2001. It has helped countless organizations around the world host professional online conferences at no cost. Their robust audio, video and screen sharing tools become an integral part of many companies’ communications infrastructure.

FreeConferenceCall.com directly minimizes an organization’s teleconferencing bill while indirectly reducing their cost of business, travel and carbon emissions, major contributors to climate change.

David Erickson, CEO of FreeConferenceCall.com, recognizes the following companies for becoming leaders in helping the planet stay healthy – these companies are shining examples of how organizations and modern businesses should operate going forward, utilizing the abundance of technology available to leave the planet better and lead the way for the generations that come after.

To congratulate our winners, we’ve partnered with World Land Trust and pledged to conserve half an acre for each organization throughout this campaign, as part of a worldwide effort to preserve the earth’s resources and protect the natural environment.

“The money that is given to the World Land Trust,” Sir David Attenborough claims, “has more effect on the wild world than almost anything I can think of.”

Our Green Awards Winners for Fall of 2019 are:

  • American Red Cross
  • Tennessee Tech University
  • O’Reilly Auto Parts

The FreeConferenceCall.com provides business with conference lines that allow two or more members of an organization to communicate with one another without the need to meet in person. With its technology, FreeConferenceCall.com aids in reducing the use of high emission means of transportation, like cars, planes and other motorized vehicles.

With the option to connect with users from anywhere in the world, the winners have shown that using the FreeConferenceCall.com platform provides their organization with both business and environmental advantages.

About FreeConferenceCall.com

FreeConferenceCall.com is the most recognized conferencing brand in the world with users in more than 800,000 businesses, including nearly all Fortune 500. Service offerings around the globe with unlimited use include: high-quality high definition audio conferencing, screen sharing, video conferencing, audio and visual recordings, customized greetings, security features, desktop scheduling and mobile applications. Mid-market and enterprise customers can take advantage of FreeConferenceCall.com For Business™: high-quality, reliable and secure conferencing and collaboration services complemented by 24/7 customer support, enterprise account management teams, consolidated billing, customized user analytic reports, employee rollout and training and white-label services.

FreeConferenceCall.com was founded by David Erickson in 2001 and is based in Long Beach, Calif.

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Whitepaper Illustrates the Important Role Email Validation Plays in the Holiday Retail Season


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Email Validation helps businesses worldwide protect and optimize revenue by ensuring their contacts’ email addresses are genuine, accurate and up-to-date. The result is reduced fraud, higher customer satisfaction and better marketing campaign performance. – Geoff Grow, CEO, Service Objects

Service Objects, the leading provider of real-time global contact validation solutions, has created a free whitepaper, The ROI of Real-Time Email Validation, to help retail marketing and customer service professionals develop effective email marketing practices for the holiday shopping season and beyond.

The holiday season, kicking off with Black Friday and Cyber Monday, is the busiest season for many retailers, with total holiday sales breaking the US $1 trillion mark for the first time last season. Unfortunately, it is also a prime season for fraud, mis-delivery and data errors. This means that it is more important than ever to validate email addresses to make sure they are accurate, deliverable, and do not originate from suspicious or harmful sources. This whitepaper discusses best practices for profitable email marketing, and how automated data quality tools can help.

One such data quality tool is Service Objects’ DOTS Email Validation, a real-time API-based that validates and corrects global email addresses, effectively reducing bounce rates by up to 90 percent. Email Validation fixes common errors, corrects addresses to ensure deliverability and avoid blacklisting, and flags potentially fraudulent addresses as well as known spammers, greylisters and more. By integrating Email Validation with their CRM and marketing automation platform, retailers will significantly improve the ROI of their email marketing efforts.

According to Service Objects’ CEO Geoff Grow, “For many retailers, the holiday season can represent a third or more of total annual sales. Email Validation helps businesses worldwide protect and optimize this revenue by ensuring their contacts’ email addresses are genuine, accurate and up-to-date. The result is reduced fraud, higher customer satisfaction and better marketing campaign performance.”

The ROI of Real-Time Email Validation white paper is now available for download. More information about Service Objects’ Email Validation, including a free trial, can be found on their web site. Retailers can also request a free consultation on their own specific email marketing situation.

About Service Objects

Founded in 2001, Service Objects is the leading provider of contact validation solutions, validating online transactions in real-time, including contact name, address, phone, email and device. Using Service Objects’ global validation and location web services, businesses can detect and correct inaccurate contact data, identify fraudulent transactions, provide additional insight on customer data, and enable businesses to process transactions in a more efficient manner. Service Objects has validated nearly 4 billion contacts, and major brands such as American Express, LendingTree, and Amazon rely on Service Objects for their data validation needs. For more information about Service Objects’ real-time web services, please contact sales@serviceobjects.com.

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dormakaba Comes to HX in NYC with its New RT Plus Electronic Door Lock and A Suite of Total Hospitality Access Solutions that Transform the Guest Experience


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HX 2019: Visit dormakaba in Booth #1409. Jacob K. Javits Convention Center NYC, November 10-11, 2019

dormakaba secures and improves the guest experience with electronic locks and access systems that operators trust.

dormakaba, the provider of secure Saflok™ and Ilco™ electronic door locks, will be at NYC’s HX Hotel Experience show to demonstrate its new RT Plus and Saffire LX mobile access capable electronic locks. dormakaba will also present its complete line of automatic door systems that include automatic swinging door, sliding door, and revolving door systems and door hardware. Attendees will also learn more about dormakaba’s Ambiance Access Management Software. dormakaba is one of the top three companies in the global market for access and security solutions. Visit dormakaba at HX booth 1409, November 10 – 11, 2019 at the Jacob K. Javits Convention Center.

“dormakaba secures and improves the guest experience with electronic locks and access systems that operators trust,” said David Ginn, vice president, Hospitality Sales North America. “At HX we will present dormakaba’s hospitality-leading electronic locks and door hardware. We will show our suite of total hospitality access solutions designed to enhance the guest’s overall hotel experience and provide complete security access control.” Ginn noted dormakaba will also demonstrate its new RT Plus electronic lock that simplifies a property’s upgrade from magstripe lock to RFID. Both the RT Plus and dormakaba’s sleek Saffire LX electronic door locks are Bluetooth Low Energy (BLE) enabled.

Attendees can also see dormakaba’s Ambiance Access Management Software that delivers flexible and scalable access control to manage dormakaba RFID and mobile access hotel locks. Ambiance is accessible by simply logging onto a secured webpage to access a property’s information. Ambiance lets operators easily change access for guest rooms and meeting rooms. The solution also interfaces with many third party solutions including property management systems, point of sale, energy management and parking gate systems.

dormakaba is a total solution provider for the hospitality industry. Its extensive product portfolio gives architects, developers and property managers creative and operational freedom with versatile technology design solutions. Its systems address the functional needs of any hotel type by controlling and monitoring access at every entry point. dormakaba’s guest-centric solutions merge security with convenience to create a safer more welcoming environment that enhances the overall guest experience.

About dormakaba

dormakaba makes access in life smart and secure. As one of the top three companies in the industry, dormakaba is the trusted partner for products, solutions and services for access to buildings and rooms from a single source. With strong brands such as Dorma, Kaba and Best in its portfolio, the company and its numerous cooperation partners are represented in over 130 countries worldwide.

dormakaba is listed at the SIX Swiss exchange, is headquartered in Rümlang (Zurich/Switzerland) and generated a turnover of over CHF 2.8 billion with more than 16,000 employees in financial year 2017/18.

For more information about dormakaba USA Inc., please visit http://www.dormakaba.com.

https://www.dormakaba.com/us-en/solutions/products/lodging-systems

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Zappix to Attend Contact Center Ideas and Innovation Tour 2019


Attendees can access event information, directions, provide feedback, and more at any time by scanning this QR code with their smartphones thanks to Zappix technology.

Attendees can access event information, directions, provide feedback, and more at any time by scanning this QR code with their smartphones thanks to Zappix technology.

Events like the Ideas and Innovations Tour and the 2019 SOCAP Fall Kickoff are a fantastic opportunity to connect with industry professionals, learn about the future of Contact Centers and Customer Service, and experience the best our industry has to offer.

Zappix will participate in an expert panel discussion, host a round table, and attend the morning’s SOCAP New England Fall Kickoff event.

The leader in Visual IVR and On-Demand Customer Service Solutions has also provided event organizers and attendees with on-demand access to event information, registration, agenda, directions, and a digital survey to drive attendee engagement and create a more productive, successful event. Event organizers, attendees, and those looking to attend the event can access these services 24/7 thanks to Zappix technology by visiting socap.zappix.com.

“Events like the Ideas and Innovations Tour and the 2019 SOCAP Fall Kickoff are a fantastic opportunity to connect with industry professionals, learn about the future of Contact Centers and Customer Service, and experience the best our industry has to offer,” said Yossi Abraham, Zappix president. “We are excited to showcase the capabilities of Zappix On-Demand Customer Service Solutions at the event and improve the customer experience of our fellow attendees.”

During a panel discussion Zappix President, Yossi Abraham, and Radial Director of COE and Technology Enablement, Robin Gomez, will discuss how modern automation and innovation are transforming the contact center industry.

The “Harnessing the Power of AI, Automation & Live Agents to Exceed Customer Expectations” round table discussion hosted by Yossi Abraham, will explore how customer care professionals can utilize new developments in CX technology to achieve impressive ROI quickly:


  • Enhance customer satisfaction with increased self-service
  • Reduce the number of repetitive calls sent to live customer service representatives
  • Deliver high containment rates
  • Actively lower call center costs
  • Empower agents to focus on high-value, complex calls
  • Reduce agent burnout

The event, held on November 5, 2019 from 10 A.M. to 5 P.M. at Granite Links Golf Club in Quincy, MA, brings together contact center and customer care professionals from across New England to discuss key topics concerning the state of the industry — a perfect context to share the power of Zappix On-Demand Customer Service Solutions including Visual IVR, On-Demand Apps, Outbound Engagement, and more.

For more information on the event click here.

About Zappix

Zappix delivers On-Demand Customer Service Solutions: Visual IVR, On-Demand Apps, Outbound Engagement and Robotic Process Automation (RPA). The cloud-based solutions improve the customer journey during contact center interactions. The open platform enables workflow automation, rapid deployments, and seamless integration to back-end systems (CRMs, ERPs, etc.), and IVRs, and provides a comprehensive Analytics Suite.

The Zappix solution provides significant benefits and ROI: reducing costs by increasing containment rates for contact centers, improving customer experience and Net Promoter Score (NPS), creating new revenue opportunities using targeted promotional banners and automation of revenue-generating use-cases.

To learn more about Zappix, go to http://www.zappix.com.

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