“2020 will be an equally busy and productive year which will see the modernization of our SCO Legacy products, a change to our technical support services delivery, enhanced VMware virtualization and additional virtualization options adding RHEL/ CentOS to our already robust existing offerings.”

ST. THOMAS, U.S. Virgin Islands (PRWEB)
December 30, 2019

Xinuos™, is pleased to announce their 2019 Year in Review outlining major accomplishments in 2019 and upcoming projects in 2020.

“Providing our customers and partners continued support and enhancements for our legacy products as well as opportunities to modernize and virtualize those same tried and tested products to exponentially extend the life of our customer’s critical applications is THE critical deliverable for us at Xinuos,” said Sean Snyder, Xinuos President and CEO.

In 2019, Xinuos’ accomplishments included:

• Moved the Xinuos headquarters and all company operations to St. Thomas, U.S. Virgin Islands
• Created a new corporate data center, providing high speed data access and deployment of new Xinuos process
• Designed a corporate website which provides enhanced Partner Channel benefits including improved search facilities to allow prospects to find a Partner in their geographical area, a method to shine a spotlight on our specific partners and improved internal process to recognize and deliver sales leads to our partners https://www.xinuos.com/
• Deployed the long-awaited Development kit for OpenServer 6 Definitive 2018, and UnixWare 7 Definitive 2018
• Created and delivered SCO OpenServer and UnixWare Definitive 2018 package updates, “Update set 2019” which have been released via our “patchck” utility

Snyder continued, “We anticipate that 2020 will be an equally busy and productive year which will see the modernization of our SCO Legacy products, a change to our technical support services delivery, enhanced VMware virtualization and additional virtualization options adding RHEL/ CentOS to our already robust existing offerings.”

In 2020, Xinuos’ projects include:

• Enhanced Virtualization support
• Support for “KVM” on RHEL 8/CentOS 8 will be added to the Definitive 2018 products as requested by many of our partners and plans include:
•      Para-virtualized drivers
•      Performance enhancements
•      Providing access to a far wider variety of modern 64-bit servers certified for RHEL 8 that can be used for deployment of Definitive 2018 virtual machines
•      Continued certification and support of VMware ESXi servers
•      Update VMware Tools on Definitive 2018 products
•      VMWare Appliance to allow for broader connectivity including Java Based programs and tools
•      Continue Definitive 2018 Updates (“Update set 2020”)

For further information on the proposed technical updates and to request specific additions or enhancements please email us at: info@xinuos.com

About Xinuos, Inc.

Xinuos provides commercial customers with operating systems that are reliable, dependable, and secure for mission-critical applications that demand rock-solid performance. The Xinuos general-purpose operating systems are on pace with hardware and software industry advances and are designed to power any size business that requires stability, reliability, and scalability. Learn more at http://www.xinuos.com.

Media Contact

Jeremy Orchard

Phone: +1 (510) 400-7079

Email: Jeremy.orchard@xinuos.com

Internet: http://www.xinuos.com

Share article on social media or email:

Is your company great at measuring corporate and program innovation performance?

Helped me turn my ideas on metrics from fuzzy to specific and actionable. R&D can be a company’s biggest discretionary expense. We had better achieve a proactive ability to measure impact and efficiency. — VP, Global Programs & Portfolios, Invitrogen Corp.

NEEDHAM, Mass. (PRWEB)
December 28, 2019

9 KPIs That Capture Innovation Performance

The 9 KPIs in this program measure “overall corporate performance,” above and across the details of individual project investments and cost center departments. All nine are all strong candidates for innovation leader and manager dashboards. These 9 KPIs come very close to capturing the collective business and financial performance of investments in R&D and product development across most industries.

Currently there is a tussle going on between the accounting profession, the SEC, and public corporations regarding Non-GAAP KPIs. CEOs and CFOs are displaying metrics such as “% New Product Sales” and “Return On Innovation” alongside the required GAAP metrics in their 10K and Annual Report, and related footnotes. Companies are increasingly creating Non-GAAP metrics that suit their needs. The SEC argues that these “creative metrics” mislead analysts and investors. Yet, it is these Non-GAAP metrics that analysts and investors seek to find as it gives them an analytical edge over GAAP metrics alone. Eight of the nine metrics in this program are Non-GAAP metrics.

8 Metrics That Quantify R&D Spending Performance

The 8 KPIs in this program are wide-ranging, from internal C-Level and program measures to indicators used by Wall Street. Each KPI employs R&D Spending in its calculation in some way. The program covers investments for programs, spending allocation between and across business units, upper and lower limits to spending, corporate performance, and metrics that use R&D Spending in relation to stock price and market capitalization. This unique program involves significant secondary research focused on measuring R&D spending performance.

Years go by between the time a decision to develop a product is made and the time that commercial results are measurable in the marketplace. However, it is that initial decision to spend money on R&D and/or Product Development that generates those market results (or not) years later. R&D Spending is the common thread across all other development activities. Big data correlations can now codify the business and financial results across the 8-15+ years that go by from first spend to actual ROI. In the years ahead, with many more companies using big data analytics across longer durations of time, executives will be increasingly guided by these data as they make spending decisions and allocations to both new and existing initiatives. And, how much total money to spend each year.

7 Measures To Value Product Design

The 7 KPIs in this program focus on measures that characterize or quantify good design in the eyes of customers and users. While some measures also have utility for internal purposes such as product quality, reliability, and cost, this program centers on how customers, users, markets, and the investor community regard the products and their value.

Great product design, inclusive of Customer Experience Design (Cx), User Interface Design (UI), User Experience Design (UX), Industrial Design (ID), Sustainable Design, Digital Design, and other techniques, is now proven to measurably improve the ROI on products. And, if design is elevated to become a true company competency, it can boost corporate valuations to levels that are twice that of competitors. These seven measures critically examine the contributions of product design, from inception through early commercialization. Together, these measures enable a hard look at product design quality, performance, and financial impact in our new age of near continuous design evolution.

Program Leader

Founded in 1986, Bradford Goldense’s company has consulted to over 200 medium and large companies. Some 500 companies have participated in GGI’s educational events. Since 1998 the company has performed primary and secondary research on R&D, product development, innovation, and metrics. For twenty years, Brad also taught in the weekend executive Masters in Engineering Management program at The Gordon Institute at Tufts University. Mr. Goldense is a cited author in over three-hundred publications, many of which may be found in Google Scholar and ResearchGate.

Share article on social media or email:

Techleap.nl

“The Netherlands is a hotbed of groundbreaking technology and filled with ambitious entrepreneurs who will change society and the world as we know it,” said HRH Prince Constantijn van Oranje, Special Envoy to Techleap.nl and the Netherlands.

AMSTERDAM (PRWEB)
December 23, 2019

Techleap.nl, the Netherlands’ startup ecosystem accelerator, today announced the 50 Dutch startup companies who will take part in the Netherlands Tech Square January 7 – 10 at Sands Expo, Eureka Park, Hall G-51726 in Las Vegas at the 2020 Consumer Electronics Show (CES), the world’s gathering place for all those who thrive on the business of consumer technologies.

Dutch ingenuity has played a significant role in the world’s evolution over the past 500+ years, in large part because the Dutch are extremely good at finding smart solutions that address the world’s most challenging problems. The birthplace of WiFi, Bluetooth and LED technology, the Netherlands is a technology innovation leader in diverse sectors, and the participating Dutch startups at CES 2020 are no different. They focus heavily on the key sectors set to define future economies, including: sustainability, smart mobility, energy storage, energy solutions, clean energy, energy transition, smart cities, healthy living, consumer tech, AR/VR, audio and video, e-Commerce, AI, big data, blockchain, robotics, drones, sleeptech, medtech, healthtech, edtech and enterprise solutions.

“The Netherlands is a hotbed of groundbreaking technology and filled with ambitious entrepreneurs who will change society and the world as we know it,” said HRH Prince Constantijn van Oranje, Special Envoy to Techleap.nl and the Netherlands. “CES offers a fantastic opportunity for Dutch companies to engage with an international audience of investors, potential partners and new customers.”

With a population of just 17 million, 2019 has proven to be a record year in funding and startup output for the Netherlands. The country hit over $1 billion in investment for the first time and became the fastest growing startup region in the 2019 Genome Global Startup Ecosystem Report, helped by the successful exits of Adyen (a fintech company now valued at nearly $23 billion), Elastic(a search and data company currently valued at more than $6 billion), and new unicorn companies like GitLab. The Dutch government also made a €65 million fund available for startup and scale-up policies, and appointed six startup liaisons in six priority international metropolitan area hubs (San Francisco/Los Angeles, New York/Boston, Singapore, Berlin, Paris and London.

The 50 startup companies on display this year at CES 2020 include:

The Future of Energy Transition and e-Mobility

○    Incooling: The world’s first high pressure two-phase cooling system dedicated to cooling data centers.

○    Leyden Jar Technologies: Uses silicon anode technology to improve the storage capacity of Li-ion batteries by up to 50%.

○    Nowi: Using the energy all around us, Nowi is enabling devices to “live” forever.

○    Skoon Energy: Containerized energy storage for use on ships, at festivals, construction sites, electricity grids, etc., that can be applied to deliver peak power demand, or as a replacement of fossil-fuel-based energy sources.

○    Urban Mobility Systems: Cleantech mobility engineering in the field of electric transportation.

○    XYZ Dynamics: Hybridizes existing company vans in order to make these vehicles accessible in urban cities with the rise of zero-emission zones.

The Future of City Living

○    Hiber: A nano-satellite constellation in space that provides affordable and global connectivity for IoT devices using ultra low power modems.

○    Circularise: Blockchain‑based communication protocol to promote value chain transparency without public disclosure of datasets or supply chain partners.

○    Coolfinity: Refrigerator designed for use in countries with unreliable power, saving lives and preventing food waste.

○    Hydraloop Systems: Reduces overall water consumption with its smart, self-cleaning greywater recycling system.

○    Lightwell by Light Motion: Sustainable and tailor-made solutions (such as their customizable smart lampposts) for “smart cities”.

○    Meatable: Revolutionizing the meat industry’s impact on climate change by making 100% real meat without raising and slaughtering livestock utilizing proprietary “one cell tech”.

○    20tree.ai: Maps and monitors the quantity and quality of vegetation within cities to improve decision making for urban green spaces.

The Future of Consumer Technology Trends

○    AirBliss+: Develops the most comfortable, safe and smart anti-pollution mask for prolonged and daily usage.

○    DEN Smart Home: The smart lock of the future.Grant access from far away; with the smart lock of DEN you can open the door for someone — from every location — via your smartphone.

○    AurAir: Closely monitor both CO2 and humidity levels in every room with the new indoor air quality meter of AurAir.

○    i4Things: Makes Smart Home easy for mass-market customers by taking away the complexity of multiple, mutually incompatible, apps.

○    Heatbox: Self-heating lunch box that autonomously heats up your meals anytime, anywhere.

○    Fluidensity: A service provider of a full compliant Token Sale Platform based on blockchain technology.

○    PYOUR Audio: The only Smart Audio platform in the world that can offer all kinds of Smart Audio features in partnership with leading retail channels.

○    Didux: Customer identity verification through DIGID or another KYC solution provider, perfect for insurance companies, telecom providers or energy suppliers.

○    Th3rd: 3D scanning as a service, a simple solution to create a high volume of 3D digital twins of your products to use in e-commerce.

○    FaceCode: Skin therapy using smart technologies.

The Future of Life Sciences

○    Reducept: The first AR/VR game training designed to reduce pain, help manage chronic pain and educate patients on how pain originates.

○    Arenar: Arenar’s iBand+ is a smart EEG brain-sensing and health tracking headband for sleep enhancement and lucid dreams induction with various sensory techniques.

○    EatMyRide: Uses sports performance data and AI/ML algorithms to predict what, how much and when to eat nutrition, pre-, during and post-exercise for endurance athletes.

○    Elitac: BalanceBelt aids people with vestibular loss to eliminate the need for a wheelchair and be able to walk (again).

○    Envision: Giving sight to the visually impaired using AI; 2019 Google Play Accessibility Award winner.

○    Hyko: An all in one essential sleep product for families with kids.

○    i-Med Technology: Digital head-mounted loupe using the latest in high resolution near-to-eye micro-display technology to make surgery faster, less invasive and to reduce complications.

○    Microsure: Superhuman, robot assisted microsurgery.

○    MindAffect: EEG wearable that gives a voice to those who don’t have one through brain tracking and speech software.

○    NightWatch: Detects dangerous epileptic seizures during sleep.

○    Omnigen: Full personalization of consumer goods based on genetic profiles.

○    Propeaq: State of the art, sleep disorder-solving light therapy glasses trusted by 500+ Olympic athletes.

○    Plasmacure: Stimulates the healing of hard-to-heal wounds with its patented cold plasma solution called PLASOMA.

The Future of Enterprise and Education

○    DialogueTrainer: A platform for communication training – train professionals in important skills and roles, while measuring strengths and learning objectives.

○    Dimenco: Uses simulated reality to interact with 3D objects in a virtual environment without headwear or wearables (no glasses needed).

○    Knowtice: The first automated, self-service and user-friendly solution ever for (e)valuating knowledge capital of organizations.

○    Learned.io: Talent enablement solution helping professionals discover, learn and share new skills.

○    LoCoMoGo: A physical toy train that teaches kids how to program in a playful manner.

○    Bits of Stock: A brand loyalty and investment app creating a new currency for reward programs: fractional shares of stock. Get bits of stock when you shop with the brands you love.

○    Pandora Intelligence: Generates intelligence-based scenarios to help companies to mitigate risks and enhance opportunities.

○    Braincreators: Facilitates the creation of high-quality structured datasets from any data source at scale for enterprises.

○    Scitodate: AI algorithms that track experiments and applications of scientific tools in scientific publications.

○    Watermelon: A Chatbot Management Platform that enables you to create your own digital colleague without needing to code.

○    SenseGlove: Allows users to interact naturally in AR and VR environments by “feeling” the virtual environment.

○    Morphotonics: Develops and sells unique roll-to-plate (R2P) production technology for imprinting nano- or microstructures on large area substrates.

Contact techleap@wearemgp.com to set up a meeting at CES, January 7 – 10, 2020. Access the press kit here.

About Techleap.nl

Techleap.nl is a non-profit, publicly funded organization that helps quantify and accelerate the tech ecosystem of the Netherlands. Empowering entrepreneurs and their technology companies, TechLeap.nl creates the optimal climate for tech companies to scale with programs and initiatives for improving access to capital, market and talent – breaking down the barriers to startup success. Led by Startup Envoy, HRH Prince Constantijn van Oranje, TechLeap.nl targets all areas of the technology ecosystem, from international missions to diversity training. Follow us on Twitter, like us on Facebook, or learn more at https://www.techleap.nl.

All trademarks used herein are the property of their respective owners.

###

Share article on social media or email:

Since our inception, we have made diversity and inclusion a top priority. We are fortunate to have so many talented, successful women lead our teams and help shape our business.

NEW YORK (PRWEB)
December 19, 2019

Recruitics, a data-centric recruitment marketing agency, was awarded “2019 Best Companies for Women” by Comparably. Honored businesses were recognized for having a superior company culture that includes fair compensation, positive workspaces, benefits, career opportunities, and more for female employees.

“We are honored to be recognized as one of the best companies for women,” says Josh Gampel, CEO of Recruitics. “Since our inception, we have made diversity and inclusion a top priority. We are fortunate to have so many talented, successful women lead our teams and help shape our business.”

Every year Comparably celebrates the companies and leaders that are deemed as the most exceptional in 16 categories based on anonymous employee reviews. Winners are determined based on a series of 50+ structured and comprehensive workplace questions in nearly 20 core culture categories, including: Compensation, Leadership, Professional Development, Work-Life Balance, and Perks & Benefits, to name a few. The “Best Companies for Women” award assesses responses solely from female employees.

“It is important to understand the sentiment of women and how they feel about their workplaces relative to men,” said Comparably CEO Jason Nazar. “Our annual Best Companies for Women list recognizes the top organizations that female employees rated as collectively having the best attributes for fair pay, career advancement opportunities, benefits, and more.”

Adriana Kevill, SVP, Marketing for Recruitics, “Recruitics places significant emphasis on building a culture of growth and support and creating a work environment where everyone has the opportunity to thrive.”

This Comparably Award is the latest success in an exciting year for Recruitics, which included a ReSI Award for Most Innovative Recruitment Advertising Solution, a Gold MarCom Award for Recruitment Marketing Strategy, and the acquisition of KRT Marketing, a full-service recruitment marketing agency. The combination of the two companies’ expert teams, data, and technologies have established Recruitics as the industry’s preeminent recruitment marketing agency.

About Recruitics:

Recruitics is a data-centric recruitment marketing agency that makes it easy for the world’s leading brands to attract and hire great talent. Recruitics revolutionized recruitment advertising with the introduction of the industry’s first programmatic buying platform in 2012. Since then, Recruitics has helped thousands of companies find, attract, and engage millions of job seekers. Today, Recruitics continues to lead the industry as a data-driven recruitment marketing agency that is powered by its innovative analytics and optimization platform. For more information on Recruitics, visit: https://hubs.ly/H0lGbjh0

About Comparably

Comparably is a workplace culture and compensation monitoring site with a mission to provide more transparent and rewarding workplaces.Employees can access salary data and rate their companies, CEOs, and work experiences through the lens of specific demographics including gender, ethnicity, age, tenure, industry, location, and education. With nearly 10 million ratings from employees at over 50,000 U.S. companies,Comparably has become one of the most used SaaS solutions for employer branding and trusted third party sites for salary and workplace culture data. For more information on Comparably, go to http://www.comparably.com.

Follow Recruitics on Social Media:

https://www.linkedin.com/company/recruitics/

https://twitter.com/recruitics

https://www.facebook.com/Recruitics

https://www.instagram.com/recruitics/

Share article on social media or email:

Suite360 has helped me be a better principal

MORRISTOWN, N.J. (PRWEB)
December 20, 2019

The National Association of ESEA State Program Administrators has named Marion Elementary School a 2019 National ESEA Distinguished School. Only 100 schools nationwide received this distinction. This award recognizes Marion Elementary School for outstanding academic achievement.

Marion360 is Marion Public School’s version of Suite360 SEL and Restorative Practices program. The Suite360 platform enables districts and individual K-12 schools to offer a highly immersive content experience that can be tailored to students by grade and reading level. The programs use an array of content features, including short, expert-written topics, engaging and culturally relevant videos, interactive self-tests and social media content. Users complete a required topic weekly, biweekly or monthly, which includes a pre- and post- assessment to determine learning outcomes. Program topics include: bullying/cyberbullying, understanding diversity, stress management, time management, substance abuse, nutrition, academic integrity, depression and many more. The platform delivers new topics throughout the year, via email, SMS and in-app messaging. In addition, users have 24/7 access to a vast content library that they can explore as needed.

Suite360:Intervention allows schools to assign specific modules related to a student’s infraction. This program is used as a supplement or a replacement for detention and suspension. Marion Public Schools uses Suite360:Intervention in their Responsible Thinking Center. Students who commit infractions are assigned to complete Suite360 lessons in the R.T.C., allowing them to learn from their mistakes, and signing a statement pledging to make better decisions going forward.

Marion Public Schools has implemented Suite360 into their school day by carving out time in the morning for Students to complete their assigned SEL lessons while they eat breakfast. “Suite360 has helped me be a better principal” – Chris Arrington, Superintendent/Principal at Marion Public Schools.

Suite360:Parent is the program that schools and districts are using to connect with parents and meet them in the digital world. Principal Chris Arrington from Marion Elementary Schools sends links to the Suite360 lesson that he would like viewed during that week in his weekly parent emails. This parent lesson corresponds to the lesson that students are completing at the same time, allowing consistent language to be used in school and at home. This holistic approach helps parents better understand social & emotional learning and character development so they may better identify and correct risk behaviors, becoming the best possible ally for the school.

See how Marion Public Schools is using Suite360 to educate students and improve their school climate!

https://youtu.be/wURxZ2rwW_c

About Evolution Labs

Evolution Labs improves student engagement and outcomes through its proprietary suite of tools for K-12 schools and districts, and Colleges and Universities. In K-12, the Company’s Suite360 program delivers Social & Emotional Learning and Restorative Programming to Students, with additional programs for Parents and Staff to better equip them to be the school/district’s ally. The Company’s S360 program helps K-12 Independent Schools drive enrollment and retention. In Higher Ed, the Company’s S360 program drives inquiries, applications, enrollment yield and student wellness/success. The team at Evolution Labs has served the educational sector for over 20 years, working with thousands of schools and engaging millions of students. Learn more at http://www.evpco.com.

Share article on social media or email:

Los Angeles Chapter

Gain in-depth high-tech learning and valuable insights.

LOS ANGELES, Calif. (PRWEB)
December 18, 2019

The Los Angeles Chapter of the Society for Information Display (SID) is pleased to announce its distinguished speaker list for its 15th Annual Display & Visual Information Technologies Los Angeles Symposium, taking place Friday, February 21, 2020, at the Costa Mesa Country Club, Costa Mesa, CA.

The evolution and divergence of electronic display technology is on pace to continue in the 2020-decade, connecting humans, cultures and societies across every major industry sector – aerospace, automotive, commercial, consumer, education, financial, industrial, medical and military.

The LA Chapter of SID recognizes a strong technical understanding of these new and emerging Display 3.0 technologies is essential to the success of the engineers, specialists and executives who design, manufacture, sell, buy displays, display components, services, or products that integrate display and visual information technology.

“Attendees with years of display industry knowledge, as well as those new to the industry, have a unique opportunity to gain in-depth learning and valuable insights into the latest innovations, developments and high-tech breakthroughs during technical presentations and extended Q&A after each talk and panel session, as well as meet and network with these outstanding industry experts in a small intimate setting,” said Adi Abileah, Regional Vice President, Society for Information Display.

Speakers and Topics:

• Shin-Tson Wu: Ph.D. Pegasus professor at The College of Optics and Photonics, University of Central Florida (CREOL) Topic: Mini-LED Enabled the Latest Round of LCD Innovation
• Ioannis (John) Kymissis: Professor, Electrical Engineering, Columbia University SEAS Topic: Introduction to Micro-LED Displays
• Gordon Wetzstein: Assistant Professor, Electrical Engineering Department, Computer Science Department, Faculty Co-director, Stanford Center for Image Systems Engineering Stanford University Topic: Virtual-and Augmented Reality Technologies
• Timo Kunkel: of Dolby Lab Topic: High-Dynamic-Range: A Consumer Ecosystem
• Jennifer Colegrove: Ph.D. Principal Analyst and CEO, Touch Display Research Inc. Topic: Overview of Emerging Technologies and Markets

Links:

To review the Symposium Program, go to http://www.SIDLosAngeles.org.

To save with Early Bird registration by January 12, 2020, go to http://www.SIDLosAngeles.org.

To secure a Tabletop Exhibit contact Harlan Rogers at k6bs@earthlink.net,or call 714-997-3505.

About SID Display & Visual Information Technologies Symposium Los Angeles:

The SID Display & Visual Information Technologies Symposium Los Angeles is presented by the LA Chapter of SID (Society for Information Display) http://www.SID.org. SID is the only professional society focused on the advancement of electronic display and visual information technologies. By exclusively focusing on the advancement of electronic display and visual information technologies, SID provides a unique platform for industry collaboration, communication and training in all related technologies while showcasing the industry’s best new products. The organization’s members are professionals in the technical and business disciplines that relate to display research, design, manufacturing, applications, marketing and sales.

Share article on social media or email:

Veego.io

NEW YORK (PRWEB)
December 18, 2019

Veego Software, an Israel-based startup that brings artificial intelligence and other advanced technologies to enable self-care in the smart home, today unveiled its predictions for smart-home support in the coming year.

According to Ovum’s Smart Home Forecasts, the number of households with installed smart home devices will grow by 60% over the next five years, totaling 590m households and an installed base of 7.7bn devices. Over the same period, revenue from device sales and smart home services will grow by 45%, totaling $153bn, making it one of the fastest growing markets in the TMT sector.

“This rapid increase in connected and smart devices will bring significant value to the consumer through new use-cases and ways of delivering services, products and digital applications into the home,” stated Ovum’s Michael Philpott. “However, they will also make the home a more complex place to live. When things go wrong, it will be beyond the capability of the average consumer to solve problems. The burden is likely to fall on service providers.”

“The smart home industry is progressing rapidly and service provider support organizations need to keep up with the changes to stay relevant,” declared Denis Sirov, Veego CTO. “New smart home infrastructure is developing to support the rise in adoption which, in turn, is placing increased pressure on service and support systems.”

Here are four industry-changing smart home support trends that Veego predicts for 2020:

Smart-home problems will move toward the edges of the service delivery chain. The perception today is that most of the problems that degrade a smooth experience in the connected home are due to WiFi issues. However, as better WiFi products solve more of those problems, other problem locations are growing in relative size (absolute, as well). In addition to the in-home WiFi, these problems can occur anywhere along the chain from the cloud, through the internet, into the router, or in the devices themselves. Adept service providers will have to gain an acute level of visibility across the entire service delivery chain, detecting problems at any link and analyzing root cause accurately – or waste a fortune on faulty support remedies.

Self-care will be embraced by service providers and subscribers. Until now, numerous lengthy calls to the service provider support center have become compulsory for dealing with subscriber problems with their smart devices and services. As the number of connected devices per home increases sharply, along with the services they consume, the mass and complexity of support calls is rising precipitously, soon to render the trend unsustainable, cost- and personnel-wise. To cope in 2020, a growing number of support issues will be transferred to the subscribers themselves in the form of self-care. Artificial Intelligence will be the main enabling technology that will either resolve problems automatically, in real time at the source, or that will make helpful recommendations to subscribers for self-help. The AI will make use of smart speakers, voice assistants, chatbots and smartphones to communicate with subscribers directly, obviating many of those wasteful phone calls to the support center.

Service providers will be compared and evaluated less by the technical details of their internet service and more by the quality of useful services brought to end devices. The traditional metrics will be less critical to subscribers in 2020. The size of the package, in terms of Mbs, or internet speed, will be of minor importance. Instead, subscribers will differentiate between service providers by their ability to support a smooth experience for streaming, gaming and the other services that are growing in use and importance in the connected home.

Installation of mesh networks will cause more inter-dwelling interference. The traditional in-home hub-and-spoke network architecture, where all devices communicate via a central router, is giving way to mesh architectures with numerous extenders in the home. Mesh networks introduce many more antennas and, with them, greater potential for interference. Establishing a properly working mesh network within one home stands to affect the radio signals in the networks of neighbors. These types of problems are transient and hard to reproduce, not to mention resolve.

“Veego foresees a very vibrant smart home industry in the coming year. We look forward to supplying service providers with the breakthrough support technologies they will need to cope with going forward,” stated Sirov.

About Veego

Veego puts an end to malfunctions in the smart home, autonomously discovering devices and services, and resolving problems before customers even experience them. The company’s SaaS solution provides smart-home service providers with visibility into the quality of the customer experience. Utilizing its breakthrough AI along with its unique Global Malfunction Library, Veego automatically detects, analyzes and resolves problems, perfecting the customer experience in the smart home. With Veego, support calls are deflected and shortened, truck rolls are reduced, and unnecessary hardware replacements are eliminated. To learn more, please visit http://www.veego.io.

Veego Agency Contact:

Joe Austin

Public Relations for Veego

(818) 332-6166

joe@austinprar.com

Share article on social media or email: