PRINCETON, N.J. (PRWEB)
April 14, 2020

Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider has introduced a special program for the implementation and support of Cisco Webex Contact Center solution during the current COVID-19 crisis.

Servion is currently offering an enterprise grade cloud contact center solution that can support up to 1,000 concurrent agents. Some of the stand-out features of this solution includes:

• Supports work from home agents with a simple internet connection (no VPN required)
• Quick deployment (5 days)
• Short-term commitment (90 days)
• Free toll / local number access and PSTN delivery of calls to agents for 90 days (where available)
• Special considerations for healthcare providers
• 24×7 managed services support
• 99.9% uptime

“The COVID-19 pandemic has challenged organizations with business continuity and in response we introduced a cloud contact center solution that ensures business continuity without compromising employee and customer experiences,” said Shiv Tasker, Executive Vice President at Servion. “Servion, along with Cisco and few other partners is extending attractive offers for Webex Contact Center solution. We take this as an opportunity to establish our commitment to our customers when they need us the most.”

About Servion

For more than 20 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. Our 1,000 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.

For more information, visit https://www.servion.com

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SAN MATEO, Calif. and BELLEVUE, Wash. (PRWEB)
April 14, 2020

Snowflake, the cloud data platform, and Mobilize.Net today announced a strategic partnership to accelerate migrations of legacy data warehouses to Snowflake by reducing the costs and time typically associated with moving large amounts of data. As a Snowflake preferred technology solutions partner, Mobilize.Net’s leading software modernization technology enables Snowflake customers to more efficiently and effectively migrate new workloads to the platform, accelerating their time-to-value for utilizing the benefits of the cloud data platform.

Mobilize.Net’s software currently supports Teradata to Snowflake migrations, offering organizations the ability to migrate large data warehouses by transforming SQL (DDL, DML), stored procedures, and Teradata utility scripts (BTEQ, FLOAD, MLOAD, TPT, TPUMP) quickly into Snowflake, with plans for future releases to focus on other legacy data platforms including Oracle. Mobilize.Net will work with Snowflake, their customers, and system integrators to provide fast, easy, direct access to the Mobilize.Net migration tools.

Mobilize.Net automated modernization products have served more than 80% of the Fortune 1000 and have been used by millions of developers to convert billions of lines of code. In addition to migration tools, Mobilize also offers sliding-scale support and services to provide customers with a one-stop-shop for legacy modernizations.

“Mobilize is committed to helping enterprises realize their digital transformation goals, including complete application modernization of their most strategic applications. The combination of Snowflake’s cloud data platform and Mobilize.Net’s automated migration technology will enable customers to modernize their data warehouse infrastructure faster, more cost-effectively, and with lower risk than ever before,” said Tom Button, CEO of Mobilize.Net. “Our technology for transforming data warehouses can be extended to enable customers to readily move off other legacy data warehouse platforms as well…stay tuned.”

“Snowflake customers are eager to realize deep data insights at scale with our cloud data platform,” said Chris Degnan, CRO at Snowflake. “Mobilize.Net has a strong track record of building products that successfully automate challenging source code migrations, and this partnership will empower our customers with the technology to get up and running on Snowflake sooner.”

About Snowflake

Snowflake’s cloud data platform shatters the barriers that have prevented organizations of all sizes from unleashing the true value from their data. More than 2,000 customers deploy Snowflake to advance their businesses beyond what was once possible by deriving all the insights from all their data by all their business users. Snowflake equips organizations with a single, integrated platform that offers the only data warehouse built for the cloud; instant, secure and governed access to their entire network of data; and a core architecture to enable many types of data workloads, including a single platform for developing modern data applications. Snowflake: Data without limits. Find out more at https://www.snowflake.com/.

About Mobilize.Net

Mobilize.Net accelerates and simplifies the transformation of software applications to .NET, web, mobile, and cloud platforms. Millions of developers have used Mobilize.Net technology to successfully modernize billions of lines of code. Mobilize.Net solutions enable customers to reduce risk, cost, and time while moving applications to the platforms businesses demand today. Mobilize.Net migration technology is Microsoft’s chosen solution for Visual Studio and MSDN customers. The privately-held Mobilize.Net is based in Bellevue, WA, and is led by former Microsoft Corporate Vice President, Tom Button. Find out more at https://www.mobilize.net

Media Contacts

Snowflake

Danica Stanczak

Sr. PR Manager

press@snowflake.com

Mobilize.Net

Dee Dee Walsh

VP, Marketing and Business Development

info@mobilize.net

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EL SEGUNDO, Calif. (PRWEB)
April 14, 2020

UniVoIP announced today that TMC, a global, integrated media company, has awarded UniVoIP’s OmniChannel Contact Center Management & Planning Tools the 2019 CUSTOMER Magazine Workforce Optimization Innovation Award. Honored for exceptional innovation and a commitment to improving the customer experience, TMC highlights UniVoIP’s OmniChannel Contact Center as a product that enables UniVoIP’s clients to meet and exceed the expectations of their customers.

Delivering browser-based tools including call and screen recording, forecasting, and interactive visual queue, contact center supervisors are equipped with operational insights for more effective decision making and workforce optimization.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor UniVoIP with a Workforce Optimization Innovation Award,” said Rich Tehrani, CEO, TMC. “Its OmniChannel Contact Center Management & Planning Tools has proven deserving of this elite status and I look forward to continued innovation from UniVoIP in 2020 and beyond.”

Enabling a systematic approach to contact center planning and management strategy, supervisors can collect data, forecast contact center activities, calculate required resources, schedule agents and determine contact center costs to ensure delivery of an optimal customer experience. “With our OmniChannel Contact Center Management and Planning tools, our customers can accurately identify and address ongoing areas of operational improvement and provide an elite-level of customer experience that increases customer retention rates,” says Michael Bacich, Executive Vice President of Sales, UniVoIP.

To help businesses nationwide reach optimum productivity while transitioning to a remote workforce during the COVID-19 pandemic, UnIVoIP continues to offer complimentary access to their virtual collaboration solutions, UniBridge and UniVoIP App. “We are determined to help our customers and businesses achieve workforce optimization with our remote collaboration and productivity tools despite the limitations our nation is experiencing during this unprecedented time,” says Dean Manzoori, Chief Technology Officer, UniVoIP. Determined to provide customers with continued innovation, UniVoIP plans to unveil their Direct Routing solution integrating with Microsoft Teams (MS Teams) in the coming weeks. Visit https://univoip.com/solutions/microsoft-teams/.

About UniVoIP                                                                                                                                

UniVoIP is leading provider of UCaaS (Unified Communications as a Service) solutions with focus on customer satisfaction. UniVoIP serves medium to large enterprises everywhere by leveraging best-of-breed integrated business communications platforms that deliver advanced multimedia contact center functionality, cloud-based collaboration tools, mobility applications, and a world-renowned suite of advanced IP phones including mobile integration. Powered by a team with over 40 years of experience together, UniVoIP is an industry leader, delivering comprehensive UCaaS solutions to a variety of industries including education, legal, finance, nonprofit, real estate and healthcare.

Visit univoip.com.

About TMC’s CUSTOMER Magazine

TMC’s CUSTOMER Magazine premiered in September 2012 and is the industry’s definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. For more information about TMC and to learn how we can help you reach your marketing goals, please visit http://www.tmcnet.com.

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WEST DES MOINES, Iowa (PRWEB)
April 14, 2020

Businessolver®, the leader in SaaS-based benefits technology and services, is teaming up with EVERFI to provide Endeavor, an online Science, Technology, Engineering, and Math (STEM) education program for middle school students. Sponsored by the Businessolver Foundation, this interactive program will be provided at no cost to schools across the U.S. where Businessolver has a significant local presence–Charlotte, North Carolina, Chicago, Illinois, Dallas, Texas, Denver, Colorado, Des Moines and Iowa City, Iowa and Louisville, Kentucky. Planned prior to the COVID-19 emergency, this virtual learning resource is now more important than ever as schools shift to online learning in response to the pandemic.

“As a technology company, we’ve always been dedicated to inspiring the next generation of scientists and engineers, who someday may be Solvers themselves,” said Businessolver President and CEO, Jon Shanahan. “Now with schools nationwide moving to virtual learning, the need to provide high-quality, engaging STEM educational materials is even more vital. The Businessolver Foundation is proud to support expanding teachers’ and students’ access to these tools at this critical time and in the future.”

Developed and implemented by EVERFI, the leading social impact education innovator, the Endeavor program emphasizes STEM learning and career exploration, including big data, predictive algorithms, and game development. Through the Businessolver Foundation’s sponsorship, teachers at schools using Endeavor have access to one-on-one training resources as they implement the curriculum. The program also includes a new parent portal, which is facilitating access to this program as teachers and parents navigate the current shift to virtual learning.

“This online resource addresses career options, health and wellness, and social and emotional readiness for students,” said Jon Chapman, founder and president, EVERFI. “We’re delighted to work with the Businessolver Foundation to invest in STEM education, particularly at such a challenging time.”

With STEM-related job opportunities expected to grow in the coming years, it’s increasingly important for U.S. schools to empower students with the skills they’ll need for the future. Endeavor utilizes playlist building and game development to provide relatable activities for young learners, and it offers personalized takeaways about students’ interests, skills, and relevant career choices.

As Charlie B., aged nine said, “This program taught me how to work on projects and solve problems. I learned I could be a boss one day!”

To learn more about the Businessolver Foundation visit https://www.businessolver.com/who-we-are/businessolver-foundation.

About Businessolver

Since 1998, Businessolver has delivered market-changing benefits administration technology supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver’s unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

About EVERFI, Inc.

EVERFI is an international technology company driving social change through education to address the most challenging issues affecting society ranging from financial wellness to prescription drug safety to workplace conduct and other critical topics. Founded in 2008, EVERFI is fueled by its Software-as-a-Service (SaaS) community engagement platform and has reached more than 30 million learners globally. Recognized as one of the World’s Most Innovative Companies by Fast Company in 2020, EVERFI powers community engagement in a sustained manner to empower individuals and organizations to make an impact within their communities. The Company also convenes Networks to bring together financial institutions, colleges and universities, and some of the largest corporations to leverage insights and connections to drive impact. Some of America’s leading CEOs and venture capital firms are EVERFI investors including Amazon founder and CEO Jeff Bezos, Google Chairman Eric Schmidt, Twitter founder Evan Williams, as well as Advance, Rethink Education and Rethink Impact. To learn more about EVERFI visit everfi.com or follow us on Facebook, Instagram, LinkedIn, or Twitter @EVERFI.

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MINNEAPOLIS (PRWEB)
April 11, 2020

Pushpin announced today that it had completed solar inventory and change detection projects for Melrose, Massachusetts. Pushpin analyzed the city’s 8,431 parcels. Pushpin found that 452 parcels (5%) had solar panel installations, 944 parcels (11%) had property changes between 2014 and 2020, and 291 parcels (3%) had property changes between 2018 and 2020. Property changes included additions, construction, decks, flatwork, garages, new homes, pools, and sheds. Pushpin estimated an assessed value increase of $20,142,000 associated with the changes. Pushpin used Nearmap imagery for the project.

Melrose is one of several municipalities currently leveraging Pushpin’s platform to remain productive while many employees are working from home. Pushpin leverages aerial imagery to perform its analysis, so assessors and their staff can review results and update property records without having to go into the office or visit properties in person.

“Melrose Chief Assessor Chris Wilcock has done a remarkable job of pivoting quickly during this pandemic to keep assessing operations running and keep state mandated property verifications moving forward,” said Mayor Paul Brodeur, City of Melrose, Massachusetts. “The ability to use artificial intelligence software like Pushpin to track property changes from last year without driving all over the city is the type of solutions that we need right now.”

“It has been great working with Chris Wilcock and his team at the Melrose Assessor’s Office. They were one of the first municipalities to recognize the value of Pusphin’s platform in the face of the current work and travel restrictions,” said Randy Milbert, President, Pushpin. “We are looking forward to working on many future projects with Melrose and other cities in Massachusetts.”

About Melrose Assessor’s Office

Melrose is in the Greater Boston metropolitan area in Middlesex County, Massachusetts. Its population is 26,983. The mission of the Melrose Assessment Department is to provide fiscal stability by promptly, fairly, and equitably determining the valuation of all real and personal property located in city. The Assessment Department is obligated under law to assess all property at its full and fair market value as of January 1 of each year for the purpose of taxation. For more information, please visit https://www.cityofmelrose.org/assessor.

About Pushpin

Founded in 2015 and based in Minneapolis, Pushpin believes that people and computers intelligently combined can solve difficult mapping challenges better, faster, and cheaper than the alternatives. Pushpin works with tech-forward customers and partners to dramatically increase automation, accelerate workflows, and decrease costs. Pushpin applies patent-pending deep learning algorithms to aerial and satellite imagery to identify parcel changes, extract building footprints, estimate impervious areas, and more. Pushpin has worked with 54 cities and counties in 14 states as well as partners such as CoreLogic, CycloMedia, and Nearmap. For more information, please visit https://pushpin.us.

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LITTLE ROCK, Ariz. (PRWEB)
April 10, 2020

Mainstream Technologies is pleased to announce the hiring of Skyler Robinson as Managed Services Engineer. He will be providing support for managed service clients, which can range from simple workstation issues to complex matters related to client servers and network infrastructure.

Skyler is a certified technician specializing in structured cabling and network infrastructure. Before joining Mainstream, he worked as a data/fiber optic technician with Chreyton Electric for two-and-a-half years. When he’s not dabbling in photography, he’s likely to be found rock climbing or mountain biking. According to Justin Leavell, Director of IT: “We are excited to add another energetic engineer to our growing team!”

ABOUT MAINSTREAM

Since 1996, Mainstream (http://www.mainstream-tech.com) has evolved into one of the most established IT services companies in the Mid-South, serving clients from its Arkansas locations including headquarters in Little Rock, a second operations facility in Conway, as well as a sales office in Bentonville. Their staff of information technology professionals serves business and government customers across the nation with Managed IT Services, Custom Software Development Services, Cyber Security Services, and Hosting.

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