Category Archives: Technology: Computer

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Conga® Achieves ISO 27001 and 27701 Certifications


Conga®, the leader in end-to-end Digital Document Transformation (DDX), today announced that it has completed its annual audit examinations and obtained certification to new standards. Conga’s annual compliance program now includes assessment reports and certifications covering HIPAA, ISO 27001, ISO 27701, SOC 1 Type 2, and SOC 2 Type 2. These assurance activities, performed by Coalfire Controls, LLC, reinforce Conga’s unwavering commitment to building and maintaining partnerships with its customers built on transparency and assurance.

Conga is committed to prioritizing and understanding the serious challenges that organizations face when it comes to security, privacy and compliance. The company has designed an approach to compliance that includes regulations and industry-recognized certifications, including the latest ISO 27701 standards, as well as offering a trust and assurance portal that is unmatched by its peers. This helps increase Conga’s customers confidence that their data is safe and secure while supporting their compliance throughout the entire document process.

“In an evolving risk landscape comprised of diverse threat factors, service organizations are being challenged with the continuous improvement of their baseline security posture. Conga has adopted the perspective of ‘first mover’ backed by their achievements towards multiple information security, privacy, and governance reports and certifications,” said David Forman, managing principal, ISO Assurance at Coalfire. “This combination of third-party assurance has largely been avoided by industry peers due to the upfront commitment, required in-house expertise and costs. Conga routinely demonstrates a culture of security and privacy within all areas of its operations that is artificially creating a new benchmark for the sector in response to increased regulation.”

Added Mary Sparks, vice president of privacy and compliance at Conga, “We understand the critical importance of the data our more than 11,000 customers — often across highly-regulated industries — entrust to us. As a trusted partner, it is our duty to build the latest requirements and regulations into every single thing we do. The achievement of these certifications and audit reports provides independent verification that our privacy, security, availability and confidentiality controls are tested and operated in strict adherence to the highest possible standards.”

For more information on Conga’s security practices, visit https://conga.com/security-data-sheets

About Conga

Conga continually sets the standard for Digital Document Transformation (DDX). The Conga DDX Suite helps 11,000+ organizations in 85 countries including AWS, GE, Hilton Worldwide and Salesforce transform day-to-day business by creating, managing and unleashing the power of the everyday documents. The company is privately-held and based in Broomfield, Colo. with global operations across North America, Europe and Australia. Learn more at http://www.conga.com or follow Conga on Twitter: @getconga.

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Neousys Technology Launches PCIe-PoE312M, A World-First Server-grade Gigabit 802.3at PoE+ Card with M12 x-coded Connectors


PCIe-PoE312M

Different from the traditional Ethernet PoE+ card, it uses M12 connectors to replace the shortcomings of the RJ45 connectors that were prone to loosen in the past. And it comes with strengthened cables that are suitable for shock, vibration and harsh application environments, such as in railway/ in-vehicle Ethernet communication, rugged surveillance and machine vision, etc.

To make PCIe-PoE312M widely compatible and applicable in various IPCs or BOX PCs, the card features a patent-pending double-deck design that allows the adaptation of the M12 connectors on standard PCIe slot opening on chassis. There is also a layer of insulation mylar on the deck surface to avoid contact or interference. As far as patents go, it also has unique housing design where the connectors utilize a CNC-milled aluminum block as its connector housing screw that can also reinforce the faceplate to absorb force applied on the cable/ connector. It offers an extremely rugged and reliable cable connection for Ethernet or PoE+ devices.

“This is an unprecedented PCIe-PoE+ Card with M12 connectors. PCIe-PoE312M utilizes the reliability and robustness of the M12 connector and its strengthened cable connectivity to ensure that the connector will always be tightly secured when used in harsh environments. The card design is universally compatible so it can be applied to various off-the-shelf IPC and box PCs. One can also install the card without changing the existing platform or customized any mechanisms, thereby achieving cost-saving effects.” said Ariel Chen, product manager of Neousys Technology. Adhering to the principle of solving problems for customers and designing products that meet market needs, we expect PCIe-PoE312M to be popular and widely used in railway/ in-vehicle, rugged surveillance and machine vision applications, etc.

About Neousys Technology

Established in 2010, Neousys Technology designs and manufactures industrial grade rugged embedded modules and systems with core expertise ranging from embedded computing to data acquisition and processing.

Our dedication to innovate and integrate practical application-oriented functions set us apart from the rest and our products are ideal solutions for automation, machine vision, transportation, GPU computing, surveillance and video analytics.

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How MES Quickly Redesigns Tooling to Avoid Costly Downtime


After a thorough investigation, the team came up with a modified two-piece pin design as the most durable and reliable option to save from a costly shutdown in production.

BACKGROUND

The key to a successful die casting is an excellent tool design. One of the hardest components to design and maintain for good tool life is a core pin. A “core” is the separate and replaceable part of the die that forms an internal feature of the casting. Core pins come in all shapes and sizes, but the most commonly used shape design is circular. Core pins may be fixed to the die cavity or to a slide, actuated through the mechanical opening/closing of the die, or by hydraulic cylinder or other means. While core pins are the backbone of good tool design, when not properly designed, it can result in severe downtime and inefficient productivity.

Challenge

On a high-volume die casting project for heat sinks, there were 24 core pins. After the PPAP process, there was an unexpected increase in downtime (every 1000-2000 shots) along with core pins breaking. The team in charge of the project, began their analysis.

Root Cause Analysis

An MES quality engineer, along with the tooling engineer and supplier team, evaluated various reasons using a fishbone diagram. There were three critical reasons identified:

1.) Guide show wear out in the machine

2.) Guide pillar/guide bush wear out in the die

3.) Weaker core pin in the die

Problem Solving:

After two days of examinations, the team evaluated and ruled out #1 (guide show wear out in the machine) and #2 (guide pillar/guide bush wear out in the die). They discovered that the core pin design to be the biggest reason for the breakage and downtime. The current core pin was determined to be too long for the diameter required (Figure A) for the heat sink castings.

After a thorough investigation, the team came up with a modified two-piece pin design as the most durable and reliable option. The original one-piece core pin design proved to be ineffective. There was no way to have one-piece design due to the length to diameter ratio and part features that limited options. The two-pin designed was fabricated with exceptional precision, which prevented flashing around the area.

OUTCOME

The decision was made to change to the new two-piece pin design, and run another production lot. Instead of pins breaking at the 1000-2000 unit run, the two-piece pin design lasted for over 10,000 shots. All 26 pins were changed to the two-piece design.

MES Engineers around the world work closely with suppliers to develop robust tooling to make sure suppliers can make production parts of acceptable quality and capacity. Good tooling design is at the heart of any quality die casting. MES has specialized tooling engineers to help and ensure proper tools are built to meet our customer’s quality.

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Unique social positioning data by Orenda Software Solutions is now available through the Bloomberg Enterprise Access Point


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Orenda Software Solutions announced today that its unique social positioning data is now available to the financial community through the Bloomberg Enterprise Access Point.

Orenda is an artificial intelligence platform that rapidly analyzes and converts social media content into quantified scores that clearly communicate public perception of a corporation’s reputation and predicts how human emotions impact financial markets.

It provides analysis of how the collective public thought is losing or gaining trust in any given company, organization or public figure, resulting in professional insights related to behavioural finance and investing.

“This new relationship will provide users of the Bloomberg Enterprise Access Point with data that is entirely new to the Enterprise Access Point and designed for the financial community.” said Tanya Seajay, Founder and CEO of Orenda Software Solutions. “This is a tremendous opportunity for Orenda and Bloomberg to showcase the importance of understanding emotional connections to companies being traded on stock exchanges.”

Orenda’s platform measures data across nine social categories (Trust, Public Satisfaction, Social Responsibility, Corporate Influence, Exchange of Benefits, Character, Commitment, General Tone, and Overall Social Positioning). These measurements allow investors to determine when a company or person has fallen out of alignment with social values and public expectations, providing deep insights to assist in making informed investment decisions. Orenda’s social positioning data will support investors performing traditional and quantitative research, portfolio allocation, risk management, and more.

The full data set consists of numerical scores derived from nearly 1 Billion data points; increasing at an average of 115,000 data points per day, every day. The data is processed through Orenda’s proprietary lexicons and algorithms for scoring and safe storing. The data does not include any personally identifiable information.

Launched in 2018, Bloomberg Enterprise Access Point is a web-based platform that allows Bloomberg Data License clients to discover and acquire reference, pricing, regulatory, historical, and alternative datasets.

About Orenda Software Solutions

Orenda Software Solutions, founded in 2015, is an AI-powered platform that analyzes and quantifies social media data to clearly communicate public perception of an organization’s reputation, as well as its social values and commitments to global good. Orenda’s mission is to provide insights, quantify public opinion, and identify the values that resonate with customers, stakeholders, and investors. Orenda’s metrics give the financial community the power to make informed decisions based on real-time information. For more information, visit http://www.orendasolutions.com.

Media Contacts:

Orenda Software Solutions

Americas: David MacNeil, davidm@orendasolutions.com, +1-416-777-1313, (M) +1 902 565 8171

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V3Gate Joins ServiceNow Partner Program


V3Gate is pleased to announce their acceptance into the ServiceNow Partner Program. Program membership entitles V3Gate access to ServiceNow tools and resources, enabling V3Gate to accelerate IT service automation engagements. V3Gate looks forward to providing ServiceNow’s industry-leading products and implementations to make work, work better for people.

V3Gate provides identity management, data management, software-defined data center, and audio visual solutions for the U.S. public sector, healthcare, and education. A leading contractor on NASA SEWP V, V3Gate has been recognized for five years in a row as one of the fastest-growing private companies in the United States by Inc. Magazine.

“V3Gate is proud to affiliate with ServiceNow as we further expand our capabilities this year,” said V3Gate CEO, Oscar Valdez, Jr. “We look forward to integrating their world-class solutions as we serve our clients’ mission-critical needs.”

Founded in 2007, V3Gate is a Service-Disabled Veteran-Owned Small Business (SDVOSB), specializing in emerging technologies that help our clients simplify their infrastructure, reduce costs, and create a more agile IT environment. V3Gate is ISO 9001:2015 and ISO/EIC 20243:2015 certified.

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OpenLegacy Joins the Banking Industry Architecture Network to Help Create Global Banking Standards


OpenLegacy's Digital-Driven Integration enables organizations with legacy systems to release new digital services faster and more efficiently than ever before.

OpenLegacy’s Digital-Driven Integration enables organizations with legacy systems to release new digital services faster and more efficiently than ever before.

OpenLegacy brings its strengths in automating the entire API lifecycle, as well as its deep experience in helping many financial institutions acclimate to the digital age. We look forward to the collaboration between OpenLegacy and BIAN member-peers to define standards for banking services.

OpenLegacy, the pioneer in digital-driven integration for legacy and core systems, is now a member of the Banking Industry Architecture Network (BIAN), a collaborative, not-for-profit ecosystem of leading banks, technology providers, consultants, and academics worldwide.

OpenLegacy is joining an 80-member-strong global network that aims to provide the world with standards for various banking and finance technologies and architectures. BIAN’s goals are to standardize banking APIs, lower global banking IT and operational costs, mitigate the risks associated with innovation, and create best-practice architecture.

OpenLegacy technology helps banks quickly address legacy banking system challenges and develop digital services at a fraction of the normal time and expense. OpenLegacy technology enables the automatic creation of open APIs from core legacy systems to support fintech banking projects, reducing project backlogs and speeding implementation of digital transformation initiatives.

“It is our great pleasure to welcome OpenLegacy to our growing and diverse global network of banks, software vendors, and service providers,” said Hans Tesselaar, Executive Director of BIAN. “OpenLegacy brings its strengths in automating the entire API lifecycle, as well as its deep experience in helping many financial institutions acclimate to the digital age. We look forward to the collaboration between OpenLegacy and BIAN member-peers to define standards for banking services.”

“The banking and finance industry is in many ways spear-heading digital transformation around the globe, so the time is right for more formal standards to be defined and adopted,” said Hans Otharsson, Customer Success Officer of OpenLegacy. “Having worked with almost 50% of the global 50 banks enables us to share what we have learned with our BIAN peers and collaborate with the best in the business to further establish the types of standards that already exist for other types of technology.”

About BIAN

Established in 2008, the Banking Industry Architecture Network (BIAN) is an independent, member-owned, not-for-profit association designed to build and promote a common architectural framework for banking interoperability issues. BIAN’s goal is to define an Enterprise-, Functional- and Technical Architecture supported by semantic API definitions for the banking industry. The community of over 80 members focuses on creating a standard semantic banking services landscape, while ensuring consistent service definitions, levels of detail, and boundaries. This will help banks to achieve a reduction of integration costs and take advantage of microservices-based architecture.

Financial institutions, software vendors, and system integrators, along with technology and academic partners, are invited to join the association and play a collaborative role with other industry leaders in defining, building and implementing next-generation banking platforms. http://www.bian.org

About OpenLegacy

OpenLegacy’s Digital-Driven Integration enables organizations with legacy systems to release new digital services faster and more efficiently than ever before. It connects directly to even the most complex legacy systems, bypassing the need for extra layers of technology. It then automatically generates APIs in minutes, rapidly integrating those assets into new and exciting innovations. Finally, it deploys them as standard microservices or serverless functions, giving organizations speed and flexibility while drastically cutting costs and resources. With OpenLegacy, industry-leading companies release new apps, features, and updates in days instead of months, enabling them to truly become digital to the core. http://www.openlegacy.com

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Vendavo Launches Pricing Benefits Calculator


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Of the many levers companies could lean on to stay profitable, pricing is far and away the most powerful,” said Mitch Lee, Profit Evangelist, Vendavo.

Maximizing margin has never been more critical as businesses around the globe face a serious economic downturn. To help companies measure, monitor and manage pricing challenges and prepare for acceleration into margin recovery, Vendavo, a leading provider of commercial excellence solutions, today launched the Pricing Solutions Benefits Calculator. The free, interactive tool provides a custom report that shows a pricing solution’s expected value range from conservative to full.

“Of the many levers companies could lean on to stay profitable, pricing is far and away the most powerful,” said Mitch Lee, Profit Evangelist, Vendavo. “Independent, third-party research tells us that a 1% price increase yields a 8.7% increase in operating profits. The absence of strategic, data-driven pricing decisions means you’re leaving a lot of profit on the table.”

The new Benefits Calculator is a simple way for pricing and sales professionals to visualize just how much improvement an enterprise-level pricing solution can deliver across their business. Using historical statistics for companies who use a pricing solution and input on ten simple questions, the new assessment tool instantly provides organizations with a total annualized expected value of a pricing solution.

It also demonstrates value expected across four business process areas:


  • Analytics
  • Price Management
  • Price Optimization
  • Deal Management

Supporting resources:

About Vendavo

Vendavo powers the shift to digital business for the world’s most demanding B2B companies, unlocking value, growing margin and accelerating revenue. With the Vendavo Commercial Excellence platform, companies develop dynamic customer insights and optimal pricing strategies that maximize margin, boost sales effectiveness and improve customer experience. With an annual margin improvement totaling more than $2.5 billion across companies in chemicals, distribution, high-tech and manufacturing, Vendavo delivers cutting-edge analytics and deep industry expertise that help companies stay one step ahead. Vendavo is headquartered in Denver, CO and has offices around the globe. Learn more at Vendavo.com.

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Interactive Media launches solution to provide voice and telephony access to chatbots


PhoneMyBot: telephone access for chatbots

PhoneMyBot, a cloud solution to quickly and easily provide voice and telephony access to chatbots, is live and ready for integration, at www.phonemybot.com.

Interactive Media (https://www.imnet.com), a global developer of telecommunications software, Conversational AI and customer experience applications, is announcing the immediate availability of PhoneMyBot, a cloud solution to provide voice and telephony access to chatbots everywhere.

Chatbots are revolutionizing the customer experience, greeting customers on web pages, social networks and messaging channels. The best chatbots provide a first class experience as they field most questions and solve many issues quickly and gracefully in self-service mode – without human intervention.

However, more than 50% of the interactions are voice-based, coming in from the telephone network. For the telephone channel, in many cases the customer experience is stale and outdated, relying on legacy IVR systems and touch-tone technology: press 1 for this, press 2 for that: a far cry from the parallel chatbot experience that the same company may deploy for its digital channels.

PhoneMyBot is designed to bring phone interactions to par with the digital ones, quickly and effortlessly. PhoneMyBot integrates with chatbot platforms to transform bots into omnichannel Virtual Agents, able to use the same knowledge and conversational AI engine to power all channels. When users call in, they are greeted by the voice of your bot and can have a natural conversation with it to qualify and solve their needs, just as they would on a chat channel.

PhoneMyBot takes care of the telephony, the transcription of caller’s utterances and the rendering of the bot speech towards the caller, in any language. The conversation is piloted by the bot through its easy-to-integrate API. PhoneMyBot also connects with the contact center in the back-end to forward conversations that were not solved in self-service mode to a human agent, complete of context information.

“With PhoneMyBot, Interactive Media offers the first solution on the market providing a fast, inexpensive and effective way to add the telephone channel to chatbots everywhere,” said Livio Pugliese, CEO, Interactive Media North America. “We are excited to help organizations quickly expand self-service options to voice channels in these uncertain times, when safe and meaningful communications are paramount”.

PhoneMyBot is live in the cloud at https://www.phonemybot.com and also offered in integration with Inbenta, a leader in chatbot development platforms (https://www.inbenta.com). “The integration with PhoneMyBot will help expand Inbenta’s reach into the voice-enabled, conversational intelligent applications, which are in increasingly high demand by large enterprises”, said Jordi Torras, CEO of Inbenta.

Please visit https://www.phonemybot.com to create a free trial account and start using the telephone to talk with your chatbot now.

Interactive Media is a global developer of telecommunications software, Conversational AI systems and customer experience applications. Founded in 1996 in Italy and a leading vendor of Conversational AI voice-based Virtual Agents, the company has more than 20 years of experience working with voice and data solutions for better customer interactions. For more information, visit our LinkedIn page https://www.linkedin.com/company/interactivemediaspa/, or directly https://www.imnet.com.

Contact

Debora Moura

Marketing & Communications

info@imnet.com

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Legion Technologies Named to JMP Securities “Hot 100” List of Best Privately Held Software Companies


“We invested in Legion because its machine-learning platform and automation dramatically reduces time spent by the enterprise on workforce administration,” Sean Jacobsohn, partner at Norwest Venture Partners

Legion Technologies, the leading AI-powered workforce management platform, today announced it has been named to the “Hot 100” List of the best privately held software companies by JMP Securities, a full-service investment bank.

Now in its 10th year, the Hot 100 list identifies leading private companies that show outstanding potential, based on financial growth, products and services, quality of leadership, customers and market potential.

Founded in 2016, the Legion platform is used by customers like Philz Coffee, Barry’s Bootcamp, RaceTrac Petroleum and Cinemark for labor management.

“Legion’s cutting-edge technology and data science improves labor efficiency, reduces wasteful spend on compliance violations and automates scheduling to deliver an unprecedented ROI to our customers,” said Sanish Mondkar, CEO and Founder of Legion. “Tightly managing labor spend is now more important than ever in these unprecedented times for service industries, compounded by the COVID-19 challenges. We are excited by the opportunity to partner with our customers across many industries in delivering these results.”

“We invested in Legion because its machine-learning platform and automation dramatically reduces time spent by the enterprise on workforce administration,” said Sean Jacobsohn, an early investor in Legion and partner at Norwest Venture Partners. “As the market begins to rebound, Legion’s AI and ML-driven solution will help companies successfully navigate the road to recovery and keep costs in check.”

The addition to JMP Hot 100 List continues a wave of recent recognitions for Legion, including being named one of Business Insider’s “72 startups that will boom in 2020,” and its inclusion in Gartner’s 2019 Market Guide for Workforce Management Applications.

About Legion Technologies

Legion is reinventing how companies manage and empower their hourly workforce. By accurately forecasting demand, computing precise labor needs and staffing with the right employees at the right time based on employee skills and preferences, Legion’s autonomous, AI-powered Workforce Management platform enables companies to tightly manage labor spend while delivering great experiences for their customers and employees. Legion serves mid- to large-enterprises that manage a large hourly workforce, across a wide range of industries including retail, hospitality, healthcare, food & beverage and distribution centers. Legion is headquartered in Redwood City, CA and is backed by Norwest Venture Partners, First Round Capital, Webb Investment Network, and XYZ Ventures. To learn more, visit legion.co.

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DBSync Awarded as One of The Financial Times’ The Americas’ Fastest Growing Companies 2020


In this time of uncertainty there has been a great interest expressed from enterprises towards data automation to keep their now remote working teams efficient and on the same page; and making sure that all the teams are operating with clean trustworthy data.

DBSync has been recognized as part of The Financial Times’ inaugural list of The Americas’ Fastest Growing Companies 2020. This prestigious award is presented by The Financial Times and Statista Inc., the world-leading statistics portal and industry ranking provider.

The FT’s The Americas’ Fastest Growing Companies is comprised of the enterprises that contribute most heavily to economic growth. 500 companies are featured on the list, which was announced online on April 6, 2020 and can currently be viewed on the FT’s website.

Out of the millions of active companies in North and South America, only 500 firms were awarded in the list, and DBSync is ecstatic to be recognized as one of FT’s inaugural list of The Americas’ Fastest Growing Companies 2020.

“The inaugural FT Americas ranking comes at a perilous and uncertain time for many companies, as the coronavirus severely curtails economies, workforces and ultimately growth,” said Maxine Kelly, Financial Times. “Yet the ranking also highlights 500 businesses across the continent for whom innovation and creativity have paid off — attributes that will underpin resilience and enable many of them to thrive once the worst effects of the pandemic are behind them.”

“We are very excited to be a part of The Financial Times’ inaugural list, as our team stands guard of data security with DBSync tools for backups, archiving and near real time automation for any system and data point,” said Rajeev Gupta, DBSync CEO. “In this difficult time there has been a great interest expressed from enterprises towards data automation to keep their now remote working teams efficient and on the same page. And making sure that all the teams are operating with clean trustworthy data. Me and the DBSync team wish everyone to stay connected and safe!”

DBSync’s key solutions are:

  • Cloud Workflow (iPaaS) – Enables to quickly integrate applications with pre-built templates and workflows to automate business processes. Easily automate Order-to-Cash, Procure-to-Pay, Support Automation and any other business process.
  • Cloud Replication and Data Lake – Enables enterprises to take a complete backup of Salesforce into a database of your choice or into AWS or BigData lakes for compliance, backup, archive and restore or copy Salesforce to Salesforce for data seeding.

DBSync has served residents needs since 2009.

About DBSync

DBSync is a leading provider of data management, replication, and application integration for CRM (Salesforce, Microsoft Dynamics 365 and more), Accounting (QuickBooks Desktop and Online, Microsoft Dynamics GP & NAV), Warehouse Management Systems (SkuVault), popular databases (Oracle, SQL Server, MySQL, MongoDB, S3, etc), and data integration markets. With easy to use pre-built maps and powerful Extract, Transform, and Load (ETL) capabilities, DBSync enables users to link information between leading Cloud and On-premise based CRM, hospital asset and case management, and accounting applications, along with support for on-premise applications running databases. DBSync provides support, training and consulting services for its integration solutions and is headquartered in Nashville, Tennessee, with centers in San Francisco, CA and Bangalore, India.

For more information on the Data Management Platform, please visit, DBSync.

All trademarks are owned by their respective companies.

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