Category Archives: Technology: Computer

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Hypersonix Receives $11.5M in Series A Funding Led by Intel Capital for AI-Driven Autonomous Analytics Platform™ Founded by Former Executives from SAP, PayPal, IBM


Hypersonix provides enterprises with industry-specific AI capabilities targeted towards decision makers and business leaders, who demand accelerated time to value.” – Mark Rostick, vice president and senior managing director at Intel Capital

Hypersonix has received $11.5M in Series A funding led by Intel Capital with participation from existing investors. Hypersonix was founded by successful serial entrepreneur and former SAP executive Prem Kiran, and is led by an impressive co-founding team, including Rama Rao, former MIT research faculty member for advanced analytics, as well as former PayPal and Intuit data executive, and Todd Michaud, a former IBM executive and former president at Retalix. Hypersonix is an autonomous analytics and decisioning platform that is transforming consumer commerce data with artificial intelligence and automation. Amazon Lab126 is among its early customers.

The investment comes at a time when IDC predicts worldwide revenues for big data and business analytics (BDA) solutions to reach $274.3B by 2022. It also arrives on the heels of Gartner’s finding that, by 2021, “NLP and conversational analytics will boost analytics and BI adoption from 35% of employees to over 50%, including new classes of users, particularly front-office workers.”

“Every wave of IT innovation creates a new set of opportunities,” said Mark Rostick, vice president and senior managing director at Intel Capital. “Hypersonix provides enterprises with industry-specific AI capabilities targeted towards decision makers and business leaders, who demand accelerated time to value. Hypersonix offers an easy to use self-serve platform that interprets and provides insights at a level that allows business leaders to focus on their core business and not overload their IT.” Vijay Reddy, investment director, at Intel Capital who focuses on investments in AI and Infrastructure, will be joining the Hypersonix board of directors.

“Companies of all sizes are looking for guidance amidst unprecedented challenges,” said Prem Kiran, Founder & CEO, Hypersonix. “We are here to empower everyone within the enterprise with a self-service analytics solution that offers recommendations in the moment, leveraging existing data sources alongside purpose-built engines that understand pricing, churn, consumer behavior patterns, along with external data like weather and local events, to meet the particular needs of consumer commerce.”

Kiran continued, “Timeliness, and time-to-value, have become more important than ever, as companies navigate a post-COVID-19 marketplace, where the value of historical data has become a distant second to the real-time connection between customers and their needs.”

Hypersonix has raised $15M+ in funding to date and intends to use the capital for the rapid expansion and deployment of its Autonomous AI Analytics platform within consumer commerce industries, including retail, restaurant, hospitality, e-commerce, consumer-packaged goods (CPG) and manufacturing. The company has already demonstrated YoY growth of over 400%, with a rapidly growing portfolio of leading brands.

Hypersonix’s funding follows recent high-profile exits that include Tableau (acquired by Salesforce) and Looker (acquired by Google).

About Hypersonix

Hypersonix offers the most comprehensive cloud-based, AI-powered autonomous analytics platform that enables consumer commerce decision-makers to make smart decisions fast—empowering them to get real-time intelligence, insights and recommendations to take timely actions leading to business success. Hypersonix’s predictive and prescriptive analytics can measure and monitor business results, clarify why results are occurring, and recommend actions to drive improvements. Leveraging innovations in Machine Learning (ML), Natural Language Programming (NLP) and real-time data computing, the platform offers a simple, fast “Google-like” experience supported by “Jarvix,” a virtual assistant. Designed for Retail, Restaurant, Hospitality, e-Commerce, Consumer Packaged Goods(CPG) and Brand Manufacturers. Hypersonix helps clients drive profitable growth, save money and improve customer engagement. Founded in 2018 by former executives from SAP, PayPal and IBM, the company is based in San Jose, with offices in Sacramento, California and Bangalore, India.

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Online Discussion Platform Harmonize Integrates New Plagiarism Detection Tool Urkund


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Urkund is an intuitive platform that improves institutional effectiveness and academic integrity, and integrating it into Harmonize will further our mission to deliver instructors and students the tools they need to thrive as they converse and collaborate online

42 Lines, a leader in custom edtech development and creator of the Harmonize online discussion platform, today announced its partnership with Urkund, a global market leader in plagiarism prevention.

“As reliance on online learning scales, institutions are more concerned than ever with protecting the integrity and quality of their students’ learning experience,” said Eric Gibbs, President, North America of Urkund. “We look forward to our partnership with 42 Lines in transforming the student experience to enable greater online and original collaboration within Harmonize.”

Urkund consistently ranks best in global tests of text-similarity detection services by leading researchers. Its unique approach to plagiarism detection uses machine learning to reduce false positives, while new technology enables matching between a growing list of languages.

“With online discussion becoming an increasingly central part of education, instructors urgently need tools that inspire student engagement,” said Marcus Popetz, co-founder and CEO of 42 Lines. “Urkund is an intuitive platform that improves institutional effectiveness and academic integrity, and integrating it into Harmonize will further our mission to deliver instructors and students the tools they need to thrive as they converse and collaborate online.”

Through the integration with Urkund, instructors can check the integrity of their students’ discussion posts in a variety of languages, along with other assignments shared, within the Harmonize online discussion platform. Harmonize works seamlessly with any learning management system, including Canvas by Instructure, Brightspace by D2L, Blackboard, and Moodle.

With a visually appealing, easy user interface that mimics social media platforms, Harmonize enables students to quickly survey content at a glance and dive into posts that interest them the most. The ability to share and annotate images and videos within the platform empowers students and instructors to engage in academic conversations bolstered by rich media for deeper learning. Harmonize is easy to use regardless of location or device. Users can transfer drafts fluidly from mobile to desktop and back again.

Instructors have access to qualitative and quantitative data on student participation and course progress in Harmonize, saving time on grading and enabling them to reach all students.

Visit Harmonize.42lines.net to learn more.

About 42 Lines

42 Lines has more than a decade of experience developing innovative education technology solutions for higher education institutions and organizations looking to surpass industry standards. Created in response to educator and student feedback, the Harmonize platform seamlessly integrates with learning management systems to create an engaging, collaborative community for dynamic academic discussion, creative and analytical thinking, and in-depth feedback that drives improved learning outcomes. To learn more about 42 Lines, visit 42lines.net. To learn more about Harmonize, visit harmonize.42lines.net.

About Urkund

Urkund supports academic institutions, secondary schools, and corporations in their institutional effectiveness and quality initiatives by delivering a fully automated system for checking text originality and preventing plagiarism. The software is fully integrated into all major learning management systems and uses advanced machine learning to deliver test-winning accuracy. With 20 years at the forefront of promoting academic integrity, Urkund now serves over 5,000 institutions in nearly 80 countries worldwide. Urkund is privately owned and headquartered in Stockholm, Sweden. Learn more about Urkund at Urkund.com.

Press Contact

Heather A. Hodgson

42 Lines

heather@42lines.net

Carl-Fredrik Wållgren

Urkund

carl-fredrik.wallgren@urkund.com

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Imagine Language & Literacy Named Best Reading/Literacy Solution


“We know the rigorous process the EdTech Digest Awards Committee puts in place to vet the value of K-12 edtech programs, and we’re honored to be recognized for the quality and efficacy of Imagine Language & Literacy,” shared Jeremy Cowdrey, CEO of Imagine Learning.

Imagine Learning, a Weld North Education company and leading educational technology developer of supplemental adaptive curriculum for PreK through eighth-grade students, announced that Imagine Language & Literacy is named the 2020 EdTech Digest Cool Tool Award Winner for Best Reading/Literacy Solution. Winners are chosen based on criteria including pedagogical workability, efficacy and results, support, clarity, value, and potential.

Imagine Language & Literacy is an adaptive learning solution that accelerates reading and language proficiency for students in PreK through sixth grade. Through a comprehensive, systematic, and standards-aligned scope and sequence, students develop critical skills in phonological awareness, phonics, fluency, vocabulary, and comprehension. Imagine Language & Literacy also teaches academic language, which is essential to comprehending increasingly complex grade-level texts. With adaptive instruction, extensive scaffolding, and first-language support, Imagine Language & Literacy is uniquely qualified to address the diverse instructional needs of today’s learners—whether they are on- and above-grade level, English learners, or striving readers—all in a single program.

“We’re humbled to have Imagine Language & Literacy named as Best Reading/Literacy Solution as part of the EdTech 2020 Awards,” shared Jeremy Cowdrey, CEO of Imagine Learning. “We know the rigorous process the EdTech Digest Awards Committee puts in place to vet the value of K-12 edtech programs, and we’re honored to be recognized for the quality and efficacy of Imagine Language & Literacy.”

The EdTech Awards recognize people and products with three main honors, The EdTech Cool Tools Awards, The EdTech Leadership Awards, and The Ed Tech Trendsetter Awards. Imagine Learning is honored with five additional Finalist Awards including:

  •     EdTech Trendsetter Awards Finalist, EdTech Company Setting a Trend: Imagine Learning
  •     EdTech Cool Tool Finalist, Language Arts Solutions: Imagine Language and Literacy
  •     EdTech Cool Tool Finalist, Math Solution: Imagine Math PreK-8
  •     EdTech Cool Tool Finalist, Personalized Learning Solution: Imagine Math PreK-8
  •     EdTech Cool Tool Finalist, Testing & Assessment Solution: Galileo® K-12

“A very big congratulations to the finalists and winners of The EdTech Awards 2020. To those who stepped up and continue to do so—empathic educators, persistent parents, laudable leaders moving learning forward, especially in these times—we salute you. Your tireless efforts awaken others to the resoluteness and goodness of the human spirit,” said Victor Rivero, Editor-in-Chief of EdTech Digest.

“To those moving students forward across K-12, higher education, and workforce learning—in these unprecedented times we hope this recognition brings you some much-deserved joy and light to help see you through. Thank you,” said Rivero.

Past Imagine Learning EdTech Awards include 2019 Language Learning Solution Cool Tool Award and Literacy/Reading Solution Cool Tool Award for Imagine Language & Literacy. Additionally, Imagine Math was awarded the Personalized Learning and Math Solution Cool Tool Award.

The EdTech Awards were established in 2010 to recognize, acknowledge, and celebrate the most exceptional innovators, leaders, and trendsetters in education technology. More than $50 Billion USD has been invested worldwide across the global edtech landscape in just the last several years, according to EdTech Digest.

The full list of products and companies identified by EdTech Digest as winners and finalists winners can be found here https://edtechdigest.com/2020-finalists-winners/

About Imagine Learning:

Imagine Learning is a leading educational technology company providing equity of access to learning through supplemental digital curriculum for PreK through eighth-grade students. Our adaptive suite of Literacy, Reading, Math, and Assessment solutions are powered by the Imagine Learning Language Advantage™, a theory of action that promotes rigorous and equitable development of language, enabling students to have deeper comprehension, engagement, and enjoyment of learning. Over 3.5 million students nationwide benefit from Imagine Learning programs to accelerate their learning.

Learn more at https://www.imaginelearning.com/

Imagine Learning LinkedIn https://www.linkedin.com/company/imagine-learning

Imagine Learning Facebook https://www.facebook.com/imaginelearning

Imagine Learning Twitter https://twitter.com/ImagineLearning

Further information about The EdTech Awards is available here:

https://edtechdigest.com/

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Element AI Whitepaper Reveals Only One in Ten Organizations Ready to Operationalize and Scale AI


Helping assess where your AI journey begins–Element AI

“This AI Maturity Framework tool and whitepaper provides organizations around the world with a systematic perspective to help them chart and realize their AI journey.”–Karthik Ramakrishnan, VP, Head of AI Strategy and Enablement at Element AI

Element AI, a global developer of artificial intelligence-powered (AI) solutions and services, today announced that it has published the AI Maturity Framework, which consists of a mapping tool and a whitepaper. The whitepaper provides in-depth insights on how organizations across all industries can become AI-ready faster and the tool helps organizations quickly map their AI-readiness. The tool and whitepaper address a knowledge gap in the AI industry, as few resources exist on how organizations can actually evolve their AI-readiness from theory to practice.

Since 2019, the Element AI AI Maturity Survey has collected data vital to informing the AI Maturity Framework whitepaper and tool. To date, the survey has collected insights from 200 senior decision-makers across multiple industries—primarily in North America—and determined that organizations are still struggling with their AI journeys. Key findings in the survey reveal:


  • Fewer than one in ten organizations are mature enough to operationalize and scale AI production
  • 79 percent of organizations surveyed haven’t graduated from experimenting with AI in a lab setting
  • Only 14 percent of organizations surveyed are formalizing their approach to deploying AI within their organization

“The progress and full integration of AI into most industries is uneven because implementing AI is as much about organizational factors as it is technical ones—and few resources exist to help leaders plan and strengthen their foundations for industry-grade AI,” said Karthik Ramakrishnan, Vice President, Head of AI Strategy and Enablement at Element AI. “We want the AI Maturity Framework tool and whitepaper to provide organizations around the world with a systematic perspective to help them chart and realize their AI journey.”

While there are plenty of resources written with calls to invest in AI and the benefits of the technology, few exist on how organizations can take AI technology and develop a plan that is actionable and fits within an organization’s culture. The Element AI AI Maturity Framework whitepaper provides insights into how the AI journey is unfolding in multiple industries, drawing from firsthand experience of the Element AI advisory and enablement practice. The whitepaper provides a deeper dive in understanding the nuances of the different stages and dimensions of AI-readiness, and provides industry benchmarks, case studies and practical tips/tactics on how to move to the next stage of AI integration.

“This tool and whitepaper offers prescriptive advice on how companies can align the five dimensions of organizational AI maturity: strategy, data, technology, people and governance. All organizations can benefit—no matter where they are on their AI journey and regardless of whether they’re buying AI solutions off the shelf, building them from scratch, or something in between,” continued Ramakrishnan.

The Element AI AI Maturity Framework tool and whitepaper is available for free download here: https://www.elementai.com/products/ai-maturity

For more information about Element AI solutions and services, contact: elementai.com/contact.

About Element AI

Element AI develops AI-powered solutions and services that help people and machines work smarter, together. Founded in 2016 by serial entrepreneurs including JF Gagné and A.M.Turing Award recipient, Yoshua Bengio, PhD, Element AI turns cutting-edge fundamental research into software solutions that exponentially learn and improve. Its end-to-end offering includes advisory services, AI enablement tools and products, aimed at helping large organizations operationalize AI for real business impact. Element AI maintains a strong connection to academia through research collaborations and takes a leadership position in policymaking around the impact of AI technology on society. https://www.elementai.com.

© Element AI Inc., 2020, all rights reserved. Element AI™ and the Element AI logo are protected by trademarks of Element AI Inc. All other trademarks of Element AI may be registered or pending registration in several jurisdictions.

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Acer’s Newest ConceptD Monitor Offers Creators Outstanding Clarity and Color Accuracy in a Beautiful Design


The ConceptD CM2241W offers superb color accuracy and fast performance in a striking design for $399.99 MSRP.

The ConceptD CM2241W leverages an incredibly fast 1ms response time to support clear images and 99 percent RGB coverage to deliver bright, lifelike and professional grade colors.

Editor’s Summary:


  • ConceptD CM2241W is a new 24-inch HD (1920×1200) monitor for creative professionals
  • Provides excellent color accuracy covering 99 percent of the Adobe RGB color gamut
  • Delivers superb color reproduction with a low Delta E less than 2 rating
  • PANTONE® Validated panel features integrated color correction and fidelity
  • Fast 1ms visual response boost (VRB) facilitates clear, blur-free visuals

Acer America announced its newest ConceptD monitor for creative professionals is now available in the United States. The ConceptD CM2241W offers superb color accuracy and fast performance in a striking design for $399.99 MSRP.

Creators in the visual arts, such as graphic designers and photographers, require a monitor that can quickly and smoothly perform tasks with a wide and accurate color range. The ConceptD CM2241W leverages an incredibly fast 1ms response time to support clear images and 99 percent RGB coverage to deliver bright, lifelike and professional grade colors. PANTONE® validated, this display offers integrated color correction and superior fidelity in reproducing PANTONE Matching System (PMS) colors. Tested and calibrated to a low Delta E less than 2 rating means color reproduction is so accurate, differences are barely perceptible to the human eye.

“The ConceptD CM2241W provides creative professionals high color accuracy and a wide color range to assist them in creating visuals that are true to life,” said Ronald Lau, Acer America director – stationary computing. “To ensure viewing comfort for long work sessions, it’s supported by an ergonomic stand with a range of adjustment options and provides wide viewing angles.”

The 1920 x 1200 resolution and 16:10 aspect ratio with up to a 75Hz response time provides sharp visuals for creating graphics and editing photos. Featuring an IPS panel, the ConceptD CM2241W provides wide 178 degree viewing angles. A 350 nits brightness and 100,000,000:1 max contrast ratio infuse images with brilliant color and clarity and support the DCI-P3, sRGB, AdobeRGB, the Rec. 709 HDTV and SMPTE-C broadcasting standards.

The integrated Acer Display Widget simplifies setting modification for creating a profile, organizing the viewing space via screen split and customizing settings for each application. An ergonomic stand supports viewing comfort with pivot, –5 to 35 degree tilt, 360° swivel and up to 4.7 inch height adjustment. A quick-release design easily disconnects the monitor from its stand for VESA wall-mounting to maximize desk space. Handy cable management helps keep the work area tidy, while excellent connectivity includes two HDMI (1.4) ports, DisplayPort and three USB 3.0 ports.

The ConceptD CM2241W monitor is outfitted with two 2W speakers and available at leading retailers now with prices starting at $399.99 MSRP.

Acer displays are backed by professional, high-quality technical support and a standard three-year parts and labor warranty.* Acer’s online community at community.acer.com provides customers discussion forums, answers to frequently asked questions and the opportunity to share ideas for new and enhanced services and products.

About Acer

Founded in 1976, today Acer is one of the world’s top ICT companies and has a presence in over 160 countries. As Acer looks into the future, it is focused on enabling a world where hardware, software and services will infuse with one another to open up new possibilities for consumers and businesses alike. From service-oriented technologies to the Internet of Things to gaming and virtual reality, Acer’s 7,000+ employees are dedicated to the research, design, marketing, sale, and support of products and solutions that break barriers between people and technology. Please visit http://www.acer.com for more information.

Media Contact

Erin Davern        

Tel: +949-471-7785    

Email: erin.davern@acer.com

© 2020 Acer America Corp. All rights reserved. Acer and the Acer logo are registered trademarks of Acer Inc. Other trademarks, registered trademarks, and/or service marks, indicated or otherwise, are the property of their respective owners. All offers subject to change without notice or obligation and may not be available through all sales channels. Prices listed are manufacturer suggested retail prices and may vary by location. Applicable sales tax extra.

  • Limited warranty agreement applies. For a copy, write to Acer Customer Service, P.O. Box 6137, Temple, TX 76503.

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Emergency Reporting Introduces Upgraded Rig Checks and Operations Checks from PSTrax


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With PSTrax, you can rest easy knowing checks are being completed and a full history is being documented for every task. This helps ensure a safer work environment, makes crews more efficient, and provides all the necessary documentation needed for compliance, audits, and litigation.

Emergency Reporting® (ER), the global leader in secure, cloud-based reporting and records management software (RMS) for Fire and EMS agencies, now offers PSTrax, the leading operations checks and logistics management solution for Fire and EMS agencies, to bring users upgraded rig checks and equipment checks.

With this exciting new offering, ER clients can automatically schedule, perform, and document all of their operations checks – Vehicle, SCBA, PPE, Critical Asset, Inventory, and Controlled Substance – in an easy-to-use system that is entirely customized and built for departments.

“Traditionally, first response agencies have managed checks and inventories on paper, spreadsheets, or ‘clunky’ systems. With PSTrax, you can rest easy knowing checks are being completed and a full history is being documented for every task,” said Ryan Larson, VP of Business Development at PSTrax.com. “This helps ensure a safer work environment, makes crews more efficient, and provides all the necessary documentation needed for compliance, audits, and litigation.”

Agencies using ER Rig Checks that desire a more comprehensive system can upgrade to PSTrax for a best-in-class operations checks solution that is user-friendly and fully customized.

Here’s what makes PSTrax unique and better than other “truck check” solutions:


  • Specialty Solution – PSTrax was the first system to specialize in operations checks for first responders. It has been the industry leader for 11 years and continues to focus on this critical part of operations.
  • Tailored Solution – Agencies can tailor the solution to its needs by selecting from six modules – Vehicles, SCBA, PPE, Critical Assets, Stations and Controlled Substances.
  • Custom Configured to You – PSTrax recognizes that each agency is as unique as the community it serves. That’s why it is completely custom configured for each agency based on its processes and requirements.
  • No Implementation Project – PSTrax is built for departments so they don’t have to take an implementation project. Agencies just need to provide their documents (checklists, inventories, etc.). The PSTrax team manages the entire project to ensure the system gets built and rolled out. They import the data, configure the system to the agency’s requirements, and deliver a turnkey solution.
  • Unlimited Support & Training – Other vendors have hour limits or hourly fees for customer support and training. These services are unlimited with PSTrax. They also provide training during and after the initial implementation.
  • Unlimited Ongoing Changes – Other vendors charge fees for ongoing changes. These services are unlimited with PSTrax. In addition to building the system, PSTrax helps maintain it over time. They’ll be the “administrative assistant” to make any changes that the customer doesn’t wish to make.
  • No Hardware Investment – PSTrax is a cloud-based system that can be used with any device – phone, tablet, computer, tough book – and any operating system. This means the agency can continue to use the existing hardware it has already invested in.
  • Made for Crews – PSTrax is the most intuitive and easy-to-use system for operations checks. This ensures a high adoption rate with the crews and the long-term success of the system. Additionally, multiple crew members can complete checks at the same time. This means that 3 or 4-person crews can work together as a team to complete checks in real-time using multiple devices.
  • Great Service – PSTrax takes pride in delivering great customer service and building long-term relationships with each of its clients. They believe this is why PSTrax clients have a 98.5% retention rate and why the company has been called “the best vendor [they’ve] ever worked with”…on multiple occasions. Hear from crews at Spring Fire Department about their experience with PSTrax.
  • Integrated with Emergency Reporting – PSTrax integrates with ER to seamlessly share operations checks and maintenance data. Agencies can automate the completion of their operations checks and sync the creation and management of maintenance tickets between the two systems. PSTrax and ER will continue to enhance the integration and plan to add a Single Sign-On capability later this year.


For more information about PSTrax, visit https://info.emergencyreporting.com/pstrax.

About PSTrax

PSTrax is the leading operations checks and logistics management solution for Fire & EMS agencies. PSTrax consolidates all your checks – Vehicles, SCBA, PPE, Critical Assets, Stations and Narcotics – into an easy-to-use system that is proven (since 2009) and highly adopted by crews. PSTrax is also the only “full service” solution in the marketplace and manages the entire implementation for you. The PSTrax team takes your apparatus, equipment and inventory checks and builds a turnkey system that is custom-configured for your department’s requirements. For more information, visit http://www.pstrax.com.

Media Contact:

Scott Bergeron, President

PSTrax

scott@pstrax.com

303-918-3169

About Emergency Reporting

At Emergency Reporting (ER), our mission is to empower first responders worldwide with fast and easy-to-use technology that provides the data needed to keep themselves and their communities safe. Our Records Management and Reporting Software act as the centralized ecosystem that powers an agency’s entire operation, from training and events to incident reporting and compliance, to real-time analytics and performance feedback through data. As the pioneer in cloud-based EMS and fire software, ER has always been the smarter way forward for the Fire Service while also managing to be the most user-friendly solution available. Since 2003, we’ve proudly supported over 750,000 first responders through this mission worldwide – including DoD/military installations and large entities such as NASA, nuclear power plants, and hospitals. For more information, visit http://www.emergencyreporting.com.

Media Contact:

David Nokes, CEO

Emergency Reporting

david.nokes@emergencyreporting.com

360.920.6482

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Servion further strengthens commitment to Customer Experience excellence with Cisco’s Customer Experience Specialization


Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider announced today it has been awarded the Customer Experience Specialization certification from Cisco. This is both a recognition and strong endorsement to our continued customer-centric approach in helping existing customers and prospects adopt cloud and digital self-service solutions that make CX a significant differentiator in the market.

Servion is among the select few Cisco partners that have achieved this specialization and are attributed to our continuous commitment and track record of our end-to-end service excellence to our customers across verticals in the contact center and collaboration space. This specialization is a testimony to our proven Customer Experience by Design framework that helps optimize individual journeys across channels throughout the customer lifecycle. Within this design, Servion builds structured solutions that start from the brand promise and business objectives and materialize into technology components and SLAs. Servion accompanies customers all along, from initial setup to long-term managed services.

According to Laurent Philonenko, CEO of Servion, “We operate with the vision of leading the Customer Experience management space by enabling enterprises to convert their customer touchpoints into long-lasting journeys and optimize the infrastructure costs of their customer interaction channels. Cisco has been a strategic partner and achieving this Cisco Customer Experience Specialization further acknowledges and strengthens our Customer Success vision and focus on continuous improvement and collaboration.”

About Servion

For more than 25 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. Our 1,000 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees. For more information, visit https://www.servion.com.

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Interactive Network Technologies, Inc. (INT) Integrates Bluware Corp. Volume Data Store (VDS) into IVAAP Enterprise Visualization Platform


IVAAP advanced upstream data visualization now with Bluware VDS integration

IVAAP advanced upstream data visualization now with Bluware VDS integration

Partnering with Bluware means INT can offer our clients true serverless, lossless storage and adaptive streaming technology to visualize their upstream data faster and more efficiently in the cloud.

Interactive Network Technologies, Inc. (INT) a leader in advanced domain visualization in digital exploration and production (E&P) and Bluware Corp., the digital platform that enables the oil and gas industry to accelerate digital transformation initiatives and adopt cloud computing for subsurface data, are pleased to announce the integration of Volume Data Store (VDS), a data format with adaptive streaming technology for seismic data storage, into IVAAP, an upstream data visualization platform.

IVAAP is an HTML5 data visualization and collaborative platform for large Geoscience and petrophysical data sets in the cloud that empowers product owners, developers, and architects to accelerate the delivery of subsurface digital solutions for oil and gas. Deployable in any cloud environment (Azure®, GCP®, AWS®), IVAAP can scale to meet the needs of tens to thousands of users.

“Companies are pushed to the extreme in terms of remote collaboration and access, and, especially in the case of seismic visualization, finding the right tool to handle large datasets in the cloud can be even more challenging,” says Dr. Olivier Lhemann, President and Founder of INT. “Partnering with Bluware means INT can offer our clients true serverless, lossless storage and adaptive streaming technology to visualize their upstream data faster and more efficiently in the cloud.”

Bluware VDS manages all types of seismic data, including pre-stack, post-stack, WAZ, and more as demanded by an organization’s business needs, workflows, and infrastructure requirements. It can also transfer legacy formats such as SEG-Y or SEP using advanced on-the-fly transcoding on-premise or in the cloud.

“Bluware VDS cloud-native seismic data environment provides customers with quick, cost-effective, remote access to their data for interpretation, processes, and deep learning, which is becoming imperative for organizations,” says Dan Piette, CEO at Bluware.

ABOUT BLUWARE CORP.

Bluware enables oil and gas companies to solve the most challenging objectives in the petrotechnical world. E&P companies use Bluware to achieve previously unthinkable workflows using cloud computing, and artificial intelligence for subsurface data applications and workflows. For more information, visit https://www.bluware.com/.

ABOUT INTERACTIVE NETWORK TECHNOLOGIES, INC. (INT)

For three decades, INT has created innovative software and libraries that help oil and gas companies visualize, monitor, and analyze their data. From customizable widgets to out-of-the-box applications, INT’s expert visualization solutions offer unparalleled flexibility for both scientific industries and business, and INT’s HTML5/web-enabled visualization technologies are rock-solid and network-secure. For further information, visit http://www.int.com.

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RainFocus Selects OpFocus to Build Strategic Sales and Marketing System using Salesforce and the Demand Unit Waterfall®


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RainFcous wouldn’t be where we are today without OpFocus’ strategic guidance and expertise. We now have a scalable revenue machine that enforces our vision as a business while providing clarity about our performance.

OpFocus, a leading Salesforce implementation consultancy for SaaS companies, today announced that RainFocus engaged it to build a new sales and marketing system. By implementing the SiriusDecisions Demand Unit Waterfall within Salesforce, and integrating it with Pardot and Terminus, OpFocus helped the events marketing company accelerate strategic growth. RainFocus’ sales and marketing teams are fully aligned on target accounts and processes. The company achieved 135 percent contracted annual recurring revenue (CARR) growth and 140 percent net customer retention.

“OpFocus helped us envision and deliver our dream state. We wouldn’t be where we are today without their strategic guidance and expertise,” said Brian Gates, Senior VP of Marketing and Strategy, RainFocus. “OpFocus’ development, sales, and marketing expertise were instrumental to our success. We now have a scalable revenue machine that enforces our vision as a business while providing clarity about our performance. Our Salesforce-based system has allowed us to forecast, plan, and manage our business to drive phenomenal growth.”

As a startup, RainFocus didn’t have sales and marketing systems or processes. The information they used to drive their business was mostly in employees’ heads. They identified prospects through referrals and prior relationships. They didn’t have insights into what was coming down the pike. To help them grow, RainFocus engaged OpFocus, and realized remarkable benefits:

Achieved Record-Breaking Growth

RainFocus realized a 135 percent CARR growth. Gates reported, “We had grand assumptions that our new approach and system would yield better-than-expected sales results. But we didn’t expect such amazing results. Last year, we hit our revenue goals in June – halfway through the year.”

Fueled Customer Retention and Expansion

RainFocus’ Salesforce-based solution makes it easy to align marketing and sales, even as they add personnel. RainFocus has clarity into its entire sales and marketing funnel. They inspect their business through this lens. If the funnel isn’t performing, they pinpoint trouble spots and adjust as needed. This helped RainFocus achieve 140 percent net customer retention. Customers not only stayed with RainFocus. They expanded their relationships and bought additional products.

Successfully Pivoted to Meet Evolving Business Climate

RainFocus can be proactive in pivoting their business to where market conditions require. For instance, physical events are not an option now due to COVID-19. But thanks to the visibility Salesforce enables, and the relationships RainFocus built with customers, RainFocus was able to quickly add virtual event delivery to their products and pinpoint accounts that would be receptive to the new offering.

Eased Sales Team Forecasting and Onboarding

RainFocus uses the data it has about current and future accounts to inform sales hiring plans. It’s now easier to bring on new sales representatives. And it takes less time to get them to full capacity.

Streamlined Communications with Board of Directors

RainFocus’ sales/marketing alignment and newfound visibility make reporting back to the board simpler. That’s because it’s much easier to understand opportunities, how marketing fared in pulling them into the funnel, and how sales did in closing them.

“We were very fortunate to work with RainFocus at such a critical stage in their business. They had the foresight to do what few emerging companies do: align sales and marketing, and develop a controlled growth plan,” said David Carnes, Founder and CEO of OpFocus. “It was extremely gratifying to help RainFocus put their strategic plan into action and enable such extraordinary results.”

For more information, read this OpFocus and RainFocus case study.

About OpFocus

Since 2006, OpFocus has helped 500+ clients in over 2000 projects to increase revenue, reduce costs, automate processes, and operate more efficiently than ever. Working with marketing, sales, support, and operations teams, OpFocus is the leading strategic Salesforce consultant for SaaS companies. OpFocus is headquartered in Burlington, MA. Visit http://www.opfocus.com and follow on Twitter @OpFocusInc

About RainFocus

RainFocus simplifies event marketing success by uniting conferences, meetings, strategic events, and trade shows with one insight-driven platform. By blending offline and online efforts, RainFocus eliminates the disjointed nature of traditional event marketing, empowering organizations to measure and maximize success. Learn more at http://www.rainfocus.com

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Daelight Solutions Receives Services Partner Certification with Veeva Systems


Daelight Solutions

The Daelight team is excited to partner with Veeva to increase the value we bring to life sciences customers.

Daelight Solutions, an IT consulting company focused on meeting the information challenges of life sciences companies, recently received Implementation Support Services Partner certification from Veeva Systems, Inc., the leader in cloud-based software for the global life sciences industry.

Daelight Solutions and Veeva share an open and collaborative business model focused on customer success. Daelight is partnering with Veeva to provide business and IT consulting, solution delivery support and innovative services.

“The Daelight team is excited to partner with Veeva to increase the value we bring to customers,” said Dan Wheeler, founder and CEO of Daelight Solutions. “Daelight’s professionals are highly skilled and collaborative in our approach to helping life sciences companies leverage the full capabilities of their Veeva investments, while meeting regional and industry-specific business and regulatory requirements.”

In the clinical, regulatory and quality domains, Daelight provides Veeva customers with a variety of IT services, including program management, systems migration, integration and business process optimization.

About Daelight Solutions

Daelight Solutions is an IT consulting company that is relentlessly focused on meeting the enterprise information challenges of the life sciences industry. Centered on delivering meaningful outcomes and value for clients, Daelight has an expert team of life sciences IT specialists with decades of experience in the space. Daelight provides clients in the pharmaceutical, biotech and medical device industries with services that ensure IT projects begin with the real world in mind. Daelight Solutions is based in Princeton, NJ. Learn more at http://www.daelightsolutions.com.

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