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Protocol Insight demonstrated UFS 3.1 traffic generation and protocol analysis during MIPI Alliance DevCon 2020


Protocol Insight demonstrated UFS 3.1 traffic generation and analysis at the recent MIPI DevCon 2020 Virtual Event using the Falcon G450B UFS Protocol Analyzer and Exerciser.

The 10-minute demonstration followed the typical chronological test debug sequence, beginning with connection to the device under test (DUT), test setup, capturing a trace, and analysis of the results. Results analysis included the use of Trace Validation™ to analyze UFS Command / Response packet latency and set guard bands for pass/fail latency tests.

This demonstration, along with other in-depth videos, is now available on the Protocol Insight YouTube channel or by following this link https://www.youtube.com/watch?v=ZtGUVNtxXgU&t=9s.

The MIPI Alliance is a global standards organization serving industries that develop mobile and mobile-influenced devices. As mobile connectivity becomes increasingly pervasive, more industries are leveraging mobile technologies in their designs. These “mobile-influenced” sectors, such as the automotive industry and the burgeoning Internet of Things, are benefitting from the interface specifications MIPI Alliance provides.

UFS (Universal Flash Storage) is a high-performance memory interface designed for use in applications where power consumption needs to be minimized, including mobile systems such as smartphones and tablets as well as automotive applications. It utilizes the MIPI Alliance M-PHY® physical layer and UniProsm link layer protocols and delivers significant improvements in throughput and system performance.

Pricing, configuration and availability

The Falcon G Series UFS 3.1/UniPro 1.8 Protocol Analyzers and Exerciser/Analyzers are shipping now. Go to http://www.protocolinsight.com or contact sales@protocolinsight.com for more information.

About Protocol Insight

Protocol Insight (http://www.protocolinsight.com) offers test and measurement tools to customers developing mobile and mobile-influenced products, and consulting and design services to engineers implementing serial protocol interfaces.

Protocol Insight is a UFS and MIPI expert, with a background in both M-PHY and D-PHY protocol exercisers and analyzers. Protocol Insight contributes to the development of the UniPro standard thru the UniPro and Test Working Groups and has served as Liaison between MIPI® and JEDEC® and UFSA.

Protocol Insight are the UFS and UniPro market leaders for protocol analysis and generation, shipping UFS and UniPro debug and analysis tools since 2014 and shipping UFS 3.0 and UFS 3.1 M-PHY HS-G4 UFS protocol analyzers and exercisers since 2017. For more information visit http://www.protocolinsight.com.

About JEDEC

JEDEC is the global leader in the development of standards for the microelectronics industry. Thousands of volunteers representing nearly 300 member companies work together in over 100 JEDEC committees and task groups to meet the needs of every segment of the industry, manufacturers and consumers alike. The publications and standards generated by JEDEC committees are accepted throughout the world. All JEDEC standards are available for download from the JEDEC website. For more information visit http://www.jedec.org.

About the MIPI Alliance

MIPI Alliance (MIPI) develops interface specifications for mobile and mobile-influenced industries. There is at least one MIPI specification in every smartphone manufactured today. Founded in 2003, the organization is celebrating its 15th year of moving mobile forward with over 300 member companies worldwide and 14 active working groups delivering specifications within the mobile ecosystem. Members of the organization include handset manufacturers, device OEMs, software providers, semiconductor companies, application processor developers, IP tool providers, test and test equipment companies, as well as camera, tablet and laptop manufacturers. For more information please visit http://www.mipi.org.

About UFSA

The Universal Flash Storage Association (UFSA) was founded in 2010 as an open trade association to promote widespread adoption and acceptance of the UFS standard. Board of Director members include Keysight Technologies, Micron Technology, Microsoft, Montage Technology, Phison Electronics, Samsung Electronics, Silicon Motion Technology, SK Hynix, and Tuxera. For more information about UFSA: http://www.ufsa.org/

Contact:

Ross Nelson, rossn@protocolinsight.com

Protocol Insight® is a registered trademark owned by Protocol Insight.

MIPI® and MIPI M-PHY® are registered trademarks owned by MIPI Alliance. MIPI UniProSM is a service mark of MIPI Alliance. UFSA and the UFS logo are trademarks of the Universal Flash Storage Association.

JEDEC and the JEDEC logo are registered trademarks of JEDEC Solid State Technology Association.

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GoodTogether® computer donation program surpasses $1M milestone


GoodTogether has realized its great promise. But we’re not stopping.

Five years after launching its GoodTogether® program, Sage Sustainable Electronics celebrates a milestone in its mission to connect community-focused organizations with the technology necessary to do their work.

Through the generous support of corporate donors, Sage has redirected more than $1 million in certified refurbished electronics to nonprofits and other groups.

This marks a significant step for GoodTogether, a grass-roots program aimed at closing the digital divide between those who have access to reliable information technology and those who don’t — an inequality made even more glaring by the communication challenges resulting from the COVID-19 crisis.

“GoodTogether has always been a passion program,” said Lisa Gunsauley, Senior Director of Client Engagement at Sage. “We do it because we know the value of technology for organizations and communities, and because we want to help them thrive. The fact that we have reached this incredible goal is just a testament to the good we can do – together!”

Corporate support from our customers has been remarkable, said Lila Appaya, who managed many of the nonprofit relationships in the program as Sage hit this milestone. “Without them, there is no GoodTogether.”

Charles Schwab, Huntington Bank, NetJets, Thryv, SAIC, Chick-fil-A, and many other companies in Central Ohio and across the nation have contributed devices to the program. Sage sanitizes and refurbishes them and prepares them for the recipient.

Sage President Jill Vaské called the $1 million mark a watershed moment. “GoodTogether has realized its great promise,” she said. “It’s not a fledgling program anymore, but an impactful and valued contributor to our local and national communities. But we’re not stopping. We’re going to keep pushing hard for people to realize that their used-but-still-useful technology has the value that can change lives.”

Some of the community and nonprofit organizations helped by the GoodTogether program include the following:

Summerfield Waldorf School and Farm, Santa Rosa, Calif.

When the coronavirus pandemic hit, Summerfield Waldorf was forced to transition from an organization that actively tried to teach without technology to solely relying on it. “We were in a complete panic and really scrambling, as some teachers and many of the students did not have laptops at home,” said Development Director Caryn Shapiro. The organization quickly received 25 laptops through GoodTogether. “On some level, I feel like this donation saved the high school,” she said. “It showed the parents that we are adaptable and flexible, and it saved us a lot of enrollment costs. You can’t measure in a pure dollar amount what it did for our school, but it really raised morale for our students, parents, and teachers.”

Laptops 4 Learning, Phoenix, Ariz.

“A lot of the students in this program are in the foster care system,” Executive Director Brenda Powell said. “We focus on this population because they usually do not have a support system and have the lowest rate of graduation of any group of students. We also work a lot with veterans.” Program participants typically have to work or partially pay for laptops donated by corporate sponsors, she said. But with the help provided by GoodTogether, Laptops 4 Learning provided computers free to individual students in need. “A young woman in our program had aged out of foster care and was not able to keep the laptop she was previously using at her foster home,” Powell said. “She was panicked because she needed that laptop for school. She was so thankful when we were able to give her a laptop free of charge.”

Legacies of War, Washington, D.C.

As an organization focused on raising awareness and increasing financial support to clear unexploded bombs in Laos leftover from the Vietnam War, Legacies of War is extremely conservative about office equipment spending. As a result, their technology was weak and outdated. “It is costly to remove bombs in a foreign country,” said Executive Director Sera Koulabdara. Thanks to a donation by Charles Schwab and the GoodTogether program’s help, Legacies of War received five iPads, a projector, and a color printer. “We only had a black and white printer, so we had to make excuses about the poor quality of our materials to high-level politicians,” she said. The upgraded technology allows the organization to show the effects of bombing with far more impact. “We are grateful that big organizations like Charles Schwab see the value of these assets for small nonprofits that don’t need the newest models but still rely on technology to get their message out.”

Recreation Unlimited, Ashley, Ohio

Recreation Unlimited provides year-round programs in sports, recreation, and education for individuals with disabilities and health concerns. A donation of laptops and tablets by Huntington Bank “was a lifesaver and really couldn’t have come at a better time,” said Executive Director and CEO Paul Huttlin. “A lot of our expenses are for camper care, so if we don’t have to spend money on technology, that’s fantastic.”

Habitat for Humanity of Central Arizona

Twenty laptops donated by Charles Schwab were given to families who had recently gone through the program and did not have access to a computer at home or needed another computer. “One family with eight children only had one laptop to share among all of them,” said Maribel Saucedo, Director of Family Services. “They received a computer and gave it to their daughter, who had recently graduated high school and was going on to college. It just so happened that it was her birthday the next day, so they wrapped it up and put a bow on it and gave it to her as a birthday present!”

Every Woman Works, Atlanta, Ga.

“The GoodTogether program has literally saved lives,” said Executive Director Stacey Howell. Her organization empowers women dealing with life challenges by providing them with the tools necessary to achieve financial independence, personal growth, family leadership, and a spiritual foundation through a curriculum of continuous education. “Our goal is to take women from dependency and make them self-sufficient,” Howell said. A donation of 20 laptops from Chick-fil-A allowed the organization to contact the women they serve during the COVID-19 pandemic. “So many of the women are at risk, and the technology allowed them to stay in the program and stay on track.”

About Sage Sustainable Electronics

Sage’s mission is to make the world more sustainable by extending the life of electronics. Sage provides IT lifecycle services to businesses large and small, reducing data security risks and operational costs and increasing asset value. Through strategic asset management programs for technology donation, resale, redeployment, lease return, employee purchase, and recycling, Sage creates organization-wide benefits to businesses nationwide.

The Sage GoodTogether Program supports corporate social responsibility (CSR) efforts by redirecting a portion of enterprise and community surplus to benefit various social services and reduce digital exclusion among low-income Americans. Sage TechBank is a community donations initiative under Sage’s GoodTogether®️ program, providing essential data privacy services to donors and community-sourced devices to people in need. For more information, call 844-4SAGESE or visit http://www.sageSE.com.

Apcela announces SASE capabilities in the Arcus platform


SASE is the next step to optimizing network security in the cloud

Apcela, a leading innovator in software-defined, cloud-optimized network services, announced Secure Access Service Edge (SASE) as a part of the Arcus Secure platform, which enables enterprises to distribute security to the edge.

SASE (pronounced “Sassy”) is Gartner’s name(1) for secure access service edge. To us, this emerges as the combination of SD-WAN capabilities with a number of security services that are primarily delivered through a cloud-based delivery model. In short, a SASE offering helps simplify network management by offering highly customizable policy-based control that can be tailored by user identity, session context, and application needs for performance and security – and it’s delivered from the cloud.

Kunal Thakkar, Head of Solutions Engineering at Apcela, shares that “A Secure Access Solution is the marriage between network and security and delivers many critical functions such as Firewall as a Service, Data Loss Prevention, Web Application Firewall, Zero Trust Network Access, and more.”

According to Gartner experts Neil MacDonald, Lawrence Orans, Joe Skorupa, “SASE is driven by enterprise digital business transformation: the adoption of cloud-based services by distributed and mobile workforces; edge computing and business continuity plans that must include flexible, anywhere, anytime, secure remote access…By 2024, at least 40% of enterprises will have explicit strategies to adopt SASE, up from less than 1% at year-end 2018.” (2)

At the center of Apcela’s solution is the Arcus Platform, a software-defined approach to the multi-cloud environment which consists of Arcus Connect, Arcus Secure, and Arcus Intelligence. Arcus Secure, a security layer that shifts the security stack from the data center to the cloud, operates as a plug and play platform for SASE. The API is integrated with Arcus Intelligence in order to offer a holistic network security platform complete with automation and network visibility.

The Arcus Platform relies on AppHubs, virtual data centers in the cloud. Instead of having one or two premise-based data centers per region, we manage a dynamic, global footprint of over 60 AppHubs around the world. Instead of taking months or years to build out, we can stand-up a customer in days. Additionally, proximity to end users is key when it comes to application performance. AppHubs within Apcela Arcus provide the framework that enables us to deliver a software-defined, cloud optimized network – and that includes SASE. This allows SASE to truly exist at the edge – rather than deployed natively in public cloud, which can be repetitive and cost-prohibitive.

In conjunction with Arcus Secure and the globally distributed AppHubs in key geographies, Apcela’s portfolio of supported SD-WAN technologies and Remote Access Solutions, such as Cisco AnyConnect and Palo Alto Networks Global Protect, provide verity of powerful options for the customers to on-ramp their users and sites in an encrypted and secure manner to a proximate Apcela AppHub. This focus on ‘best of breed’ vendors over ‘single-pass solutions’ is one aspect that sets Apcela’s solution apart from other SASE vendors.

“Apcela’s Arcus platform is built ground-up to integrate various solutions in a modular manner depending on the needs and preferences of the customers who have existing investments. We can lift and shift their security stack to the cloud, and extend the reach of their firewalls,” says Thakkar. “SASE is the next step to optimizing network security in the cloud.”

1. Gartner, The Future of Network Security Is in the Cloud, Neil MacDonald, Lawerence Orans, and Joe Skorupa, August 30, 2019

2. Gartner, Hype Cycle for Network Security, 2020, Pete Shoard, June 30, 2020 https://www.gartner.com/en/documents/3986990/hype-cycle-for-network-security-2020

About Apcela

Apcela provides software-defined, cloud optimized networks for the digitally transforming enterprise. Delivered as a service, we enable enterprises to easily deploy and operate a software-defined network and security architecture that was built for a multi-cloud world.

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Digital.com Names The Best SEM Companies For The Year 2020


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Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best search engine marketing agencies of 2020. The top firms were evaluated based on size, industry focus, and multiple service lines.

Digital.com’s research team conducted a 40-hour assessment of over 105 agencies. Each company was required to provide a broad range of services that can help clients as they expand or shift goals. The guide also examined firms that cater to clients across various industries. Another major factor was agency size since some companies prefer large agencies with more resources while others opt for small teams that offer more creativity and collaboration.

“Search engine marketing can generate fast results with more quality leads,” says Josephine Miller, PR Manager of Digital.com. “This online guide can help businesses narrow the search for a reputable firm with expert reviews and feedback from other customers.”

To access the complete list of best search engine marketing agencies, please visit https://digital.com/sem-agencies/.

Best SEM Marketing Companies of 2020

3 Media Web

Avalaunch Media

Coalition Technologies

Direct Online Marketing

Directive

Ignite Visibility

Online Marketing Standard

OuterBox

Over the Top SEO

PBJ Marketing

Rocket Clicks

SEO Brand

SmartSites

Thrive Internet Marketing Agency

WebFX

ABOUT DIGITAL.COM

Digital.com reviews and compares the best products, services, and software for running or growing a small business website or online shop. The platform collects twitter comments and uses sentiment analysis to score companies and their products. Digital.com was founded in 2015 and formerly known as Review Squirrel. To learn more, visit https://digital.com/.

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Digital.com Names Best Banks for Small Businesses in 2020


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Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best banks for small businesses in 2020. The top financial institutions were evaluated based on key service offerings and customer feedback.

Each bank was required to maintain fee transparency by informing customers about costs associated with transactions such as withdrawals, cash deposits fees, and overdrawn accounts. The guide also examined minimum balance requirements, which means customers might be charged a fee or higher fee if the monthly account balance is below a specific amount. The final list ranked institutions that offer unlimited monthly transactions or relatively low fees for additional transactions per month.

“A bank account is essential for day to day business financial transactions, and it’s also a smart way to gain access to loans and credit lines,” says Josephine Miller, PR Manager of Digital.com. “This guide will help small business owners determine the best banking options for their organization.”

Digital.com’s research team conducted a 40-hour assessment of over 35 banks from across the web. To access the complete list of best banks, please visit https://digital.com/small-business-banking/.

Best Banks for Small Businesses in 2020

Axos Bank

Bank of America

BBVA

Capital One

Citizens

Consumers Credit Union

KeyBank National Association

Live Oak Bank

M&T Bank

Navy Federal Credit Union

TD Bank

Huntington National Bank

US Bank

Wells Fargo

ABOUT DIGITAL.COM

Digital.com reviews and compares the best products, services, and software for running or growing a small business website or online shop. The platform collects twitter comments and uses sentiment analysis to score companies and their products. Digital.com was founded in 2015 and formerly known as Review Squirrel. To learn more, visit https://digital.com/.

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Independent Research Firm calls Prescriptive Low-Code the “fastest way to acquire software solutions”


Ultimus

Ultimus embraced the prescriptive low-code philosophy for process-automation apps before the approach had a name.

Ultimus announced today that Forrester Research, in their recent report Prescriptive Low-Code: The New Quest To Marry the Best of Packaged And Custom Apps, outlined the next advance in low-code software development – Prescriptive Low-Code Platforms – and described how “Ultimus embraced the prescriptive low-code philosophy for process-automation apps before the approach had a name”.

According to Forrester, this new type of development platform “seeks to combine the best of packaged applications – pre-built and pre-architected solutions to specific business problems – with the best of development platforms – tools to create solutions that reflect what makes an enterprise unique”. Forrester calls this new concept’s advantages – speed of delivery, application integrity, performance, and flexibility – “irresistible” and forecasts it to catch on in some form.

Leigh Michl, Ultimus Chairman & CEO, stated “We are pleased that Forrester recognizes the value of this approach to software development, one that we’ve long been committed to. Ultimus is the only established player in the category and we’ve proven to our global customer base that it’s the way to deliver complex, highly tailored apps faster, with higher quality, and, of course, cheaper. Our innovation is the application of modern domain-engineering principles to “industrialize” the production of software. It’s not only faster and cheaper, it ensures that business processes are digitized in a way that keeps them aligned with the goals of digital transformation.”

Read the Forrester Prescriptive Low-Code Report.

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U.S. Department of Labor Approves New Fab Lab Hub, LLC Registered Apprenticeship for an Additive Manufacturing Specialist


Fab Lab Hub Founder & CEO Sarah Boisvert

“Apprenticeships are formal, tried and true pathways to engaging, well-paying careers without a college degree,” explains Fab Lab Hub founder and CEO, Sarah Boisvert.

Fab Lab Hub, LLC, a New Mexico advanced manufacturing service bureau, announces that the U.S. Department of Labor has approved a registered apprenticeship for an additive manufacturing specialist. The 1-year program will provide on the job training for workers at the company’s Santa Fe, New Mexico location that leads to full time employment operating a range of 3D Printing machines.

“Apprenticeships are formal, tried and true pathways to engaging, well-paying careers without a college degree,” explains Fab Lab Hub founder and CEO, Sarah Boisvert. “We are taking a training model that has had strong success, especially in Germany, and updating it for the 21st century.” The job title alone is a new one in the manufacturing industry as additive manufacturing has only recently come to the mainstream in terms of production quality and speed. Fab Lab Hub is a member of America Makes, the national additive manufacturing institute, and their apprenticeship framework built upon work developed by America Makes, in collaboration with the Urban Institute.

In addition, the education component of the new apprenticeship will utilize New Collar Network Digital Badge micro-certifications developed partially through funding from America Makes. “Each skill-specific badge is short in duration and provides a verification that our workers have mastered an element of their job’s skill requirement”, explains Ms. Boisvert.

The New Collar Network, of which Fab Lab Hub is a founding member, is a North American non-profit that offers low-cost options and pathways to higher education. A recognized organization in the international Fab Lab Network founded at MIT’s Center for Bits and Atoms, the New Collar Network issues badges in digital design, 3D Printing, laser and CNC machining, entrepreneurship, design thinking and more. Digital Badges in IT from IBM’s pre-apprenticeship portfolio, delivered by Youngstown State University, will also be incorporated into the training aspect of the apprenticeship.

The additive manufacturing specialist apprenticeship was designed and registered in partnership with Youngtown State University’s registered DOL apprenticeship program. “We are thrilled to work with Fab Lab Hub on this initiative to expand new ways of developing talent for the additive manufacturing industry. Integrating IT credentials, offered through IBM, alongside manufacturing credentials demonstrates the important need to build IT skills in areas like advanced manufacturing.” Jennifer Oddo, Executive Director, YSU Strategic Workforce Education and Innovation. Ms. Boisvert reiterates: “Our partnership with Youngstown State University was instrumental in securing our Department of Labor approval in short order. We could not have done it without Jennifer and her team!”

Fab Lab Hub expects to hire 2 full time apprentices before year end, with 2 more positions being filled in January. The company is planning a robust outreach program to Latino and Native American communities since workforce diversity is especially low in high tech manufacturing. “With free education and a starting salary of $38,000 while preparing for a $60,000 entry level position,” says Ms. Boisvert, “We hope to create a path toward the Future of Work for anyone who has interest in working with cool, technologies that are right out of science fiction.”

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SmarterServices Helps to Solve Online Student Authentication Privacy and ADA Compliant Issues Through New Partnership with TypingDNA


SmarterServices and TypingDNA Partner

As the shift to online learning will continue to increase, we’re excited to incorporate TypingDNA with SmarterID to offer greater security and accessibility while helping institutions around the world maintain their high credibility standards.

In the wake of shifting traditional in-class courses to online, authenticating students via webcam during online courses poses multiple security and ADA compliant challenges for schools around the world. However, SmarterServices’ user authentication system, SmarterID, is excited to announce their new partnership with TypingDNA to offer greater accessibility and security to institutions and their students when it comes to user authentication in the online classroom setting.

TypingDNA is a behavioral biometrics company, protecting online users based on how they type on their keyboards. Typing biometrics is used to passively authenticate users, both customers, and employees, offering a stellar user experience without the need for additional hardware. TypingDNA captures users’ typing behavior consisting of timings between the keystrokes and uses proprietary AI algorithms for identity validation, risk-based authentication, and fraud prevention.

Previously with SmarterID, schools were able to authenticate students via facial recognition software. Now, with their latest TypingDNA integration, schools and students have the option to either authenticate via facial recognition or through their unique typing biometric.

By offering an option to authenticate students via their typing biometric, it provides an extra layer of privacy, credibility, and confidence for both institutions and students alike. With TypingDNA, no webcam is necessary to authenticate a user. Not only does this keep the student’s surroundings confidential, but it also provides students with another option to authenticate themselves. This plays an important part in online learning accessibility due to the potential lack of access to a webcam, are unavailable to access a webcam due to a disability, or if the student experiences performance anxiety while appearing on a webcam.

“As the shift to online learning will continue to increase, we’re excited to incorporate TypingDNA with SmarterID to offer greater security and accessibility while helping institutions around the world maintain their high credibility standards.” explained Jason Fill, CEO of SmarterServices.

TypingDNA’s CEO Raul Popa added, “We are thrilled to partner with Smarter Services and maintain the integrity of online assessments and protect education institutions’ reputation. TypingDNA’s innovative and secure typing biometrics technology is less invasive than other identity verification methods enabling students to authenticate in a frictionless manner.”

To learn more about easily authenticating learners in a non-invasive, user-friendly approach utilizing typing biometrics, join SmarterServices and TypingDNA for a free webinar happening on November 17 from 2:00-3:00 p.m. EDT. For more information or to register, please visit here.

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Digital.com Names 15 Best Mac Antivirus Software for Businesses in 2020


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Digital.com, a leading independent review website for small business online tools, products, and services, has announced the best Mac antivirus software of 2020. The top solutions were selected based on standard features and customer feedback.

Each company was required to offer strong firewalls, anti-theft, and anti-spam protection. The guide also examined additional features that increase productivity like hardware backups, content filtering, and screen time limits. The final list ranked solutions that can operate across multiple macOS systems and devices at the same time.

“Every small business or startup using Mac systems should invest in antivirus software that can effectively protect confidential customer and financial data,” says Christelle Feniza, Communications Manager of Digital.com. “This accessible guide will help narrow the search and provide insight from other users.”

Digital.com’s research team conducted a 40-hour assessment of over 125 software companies from across the web. To access the complete list of best Mac antivirus software, please visit https://digital.com/antivirus-software/mac/.

Best Mac Antivirus Software of 2020

ABOUT DIGITAL.COM

Digital.com reviews and compares the best products, services, and software for running or growing a small business website or online shop. The platform collects twitter comments and uses sentiment analysis to score companies and their products. Digital.com was founded in 2015 and formerly known as Review Squirrel. To learn more, visit https://digital.com/.

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Seismic Selects OpFocus to Facilitate Rapid Growth using Salesforce and CPQ


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High-growth SaaS businesses that need to be agile but can’t exponentially grow their internal Salesforce team would be wise to consider OpFocus.

OpFocus, a leading implementation consultancy for SaaS companies, today announced Seismic engaged it to transform the company’s Salesforce system into an efficient and trusted source, and implement Configure Price Quote (CPQ). As a result of the engagement, Seismic can more effectively support the company’s rapid growth and acquisitions, accelerate compliant quoting, and provide a streamlined, holistic customer experience.

“OpFocus’ Salesforce/CPQ expertise, strategic advice, and willingness to turn on a dime have made them a great partner for Seismic,” said Toby Carrington, VP of Revenue Operations, Seismic. “I instantly get the OpFocus resources I need, and am confident each and every OpFocus team member will add value. High-growth SaaS businesses that need to be agile but can’t exponentially grow their internal Salesforce team would be wise to consider OpFocus.”

Seismic has realized business-critical benefits from its OpFocus engagement, including:

Customer Experience

With all contract information in one place and readily accessible, Seismic’s sales and customer success teams can work hand-in-hand to enhance the customer experience. “Our customer success team now has direct visibility into what’s happening with customers. This makes it much easier for them to prepare and provide an organized hand-off from sales, which is very important for our customers,” said Carrington.

Business Funding and Acquisitions

Seismic has acquired several companies since its OpFocus engagement began in 2017. By merging Salesforce instances, OpFocus has helped Seismic be operationally successful with acquisitions and has reinforced investor confidence in Seismic’s ability to scale.

Bottom-Line Growth

New sales staff can onboard faster and hundreds of people can accurately quote deals. Seismic also benefits from more rigorous controls around discount rates. According to Carrington, “From a growth perspective, we have to focus on margins. Having visibility into those deals enables us to determine what levers we can pull to get the kind of deals we want.”

Continuous Salesforce Improvement

Seismic’s Salesforce implementation is now robust and suitable for the company’s size, scale, and growth plans. In addition, OpFocus’ managed services frees Seismic’s sales operations team to think more strategically about Salesforce and focus on ways to optimize it further, helping sales and customer success teams do their jobs even better.

“It’s been very exciting and rewarding to partner with Seismic. We’re honored that Seismic has trusted OpFocus to play such an integral role in maturing their Salesforce system and turning it into a reliable engine for supporting their rapid growth,” said David Carnes, Founder and CEO of OpFocus.

For more information, read this OpFocus and Seismic case study.

About OpFocus

Since 2006, OpFocus has helped 500+ clients in over 2000 projects to increase revenue, reduce costs, automate processes, and operate more efficiently than ever. Working with marketing, sales, support, and operations teams, OpFocus is the leading strategic Salesforce consultant for SaaS companies. OpFocus is headquartered in Burlington, MA. Visit http://www.opfocus.com and follow on Twitter @OpFocusInc

About Seismic

Seismic is the industry-leading sales enablement and marketing orchestration solution, aligning go-to-market teams while empowering them to deliver engaging buyer experiences that drive growth. Seismic’s Storytelling Platform™ delivers innovative capabilities for marketers to orchestrate content delivery across all channels, and for sellers to engage with prospective buyers in a compelling, resonant manner at every step of the buyer journey. More than 600 enterprises including IBM and American Express have made Seismic their sales enablement platform of choice. The Seismic Storytelling Platform™ integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, and Australia. Visit http://www.seismic.com

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