Drew Bisping

“Drew’s extensive leadership and industry experience will drive BluSky’s expansion as he turns his full focus to our merger and acquisition efforts.” ~Kent Stemper, BluSky CEO

CENTENNIAL, Colo. (PRWEB)
October 10, 2019

BluSky Restoration Contractors, LLC recently announced that Drew Bisping, chief operating officer, is transitioning into a newly created role as chief corporate development and strategy officer. Mike Erekson, current vice president of operations was promoted to chief operating officer.

“Drew’s extensive leadership and industry experience will drive BluSky’s expansion as he turns his full focus to our merger and acquisition efforts,” said Kent Stemper, chief executive officer. “Drew’s new role will allow him to focus on continued growth in new and existing markets through acquisitions including restoration and other core services such as environmental and roofing. These additions will allow us to continue to expand our residential, commercial and governmental services in all major markets,” Stemper added.

For the past 12 years Bisping has focused on operational excellence, business growth and addition of locations and services. He has led the organic expansion of nine BluSky offices across the country, as well as the acquisitions and integration of Disaster One in 2017 and United Services in 2019. Through this growth, BluSky now operates 20 locations throughout the United States and has active projects in 40 states.

“I believe in the BluSky philosophy of 1+1=3 when it comes to merging with another company,” says Bisping. “Our approach is to protect all current employees and ensure they have a future with BluSky and more opportunity for growth than they may have had before. Our flexible acquisition model provides options for current ownership who may be looking for additional business growth, greater support, or at some point a positive exit from their business while protecting the legacy they have created,” Bisping added.

Bisping has been actively engaged in the commercial and multifamily new construction, remodeling and restoration industries for nearly 25 years. He has a degree in construction management, the Certified Restorer designation, multiple other industry certifications and carries active general contractor licenses in over 40 states.

According to Stemper, Bisping’s knowledge, professionalism, and passion for the construction & restoration fields have earned him an impeccable reputation as an industry expert.

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PHILADELPHIA (PRWEB)
October 10, 2019

BBD, LLP, recognized as one of the 25 largest CPA firms in the Philadelphia area and as a three-time Best Place To Work by the Philadelphia Business Journal, is pleased to announce the addition of Brian Page to the firm’s growing Not-For-Profit Group. Brian joins BBD’s partnership from Grant Thornton, where he led the firm’s services for not-for-profit organizations in the Mid-Atlantic region.

BBD has thoughtfully and intentionally built an audit and tax practice that is uniquely qualified to serve the not-for-profit community, with deep specialization and high-touch service. The firm serves more than 250 not-for-profit organizations across the Delaware Valley and throughout the Mid-Atlantic region.

Several professionals who are truly dedicated to the service of not-for-profit organizations and who share BBD’s philosophy of client service have joined the firm in recent years.

“Brian’s choice to bring his extensive experience to BBD not only adds tremendous value to the services we provide for our clients, but also demonstrates that BBD continues to be a destination for professionals focused on service for not-for-profit organizations,” said Adam Watson, a BBD Not-For-Profit Group partner.

Brian brings more than 20 years of experience providing accounting and auditing services to not-for-profit organizations. He has worked with a variety of organizations within the not-for-profit sector, including higher education institutions, social services organizations, religious organizations, cultural organizations and trade associations.

Brian is a frequent speaker at industry conferences on a variety of topics, including not-for-profit mergers and acquisitions, raising tax-exempt debt, accounting updates and Uniform Guidance implementation. Brian has published articles on topics of particular interest to the tax-exempt community, including on strategic planning, campus utilization and succession planning.

Brian joins partners Adam Watson, Ronald Scaramuzza and Steven Glueck in leading BBD’s Not-For-Profit Group.

About BBD, LLP

BBD specializes in providing accounting, audit and tax services for not-for-profit organizations, government entities, and the investment management industry. BBD is ranked by the Philadelphia Business Journal as one of the 25 largest accounting firms in the Greater Philadelphia area. The firm also was recognized by the Philadelphia Business Journal as a Best Place to Work in 2017, 2018 and 2019.

BBD services more than 250 not-for-profit organizations of varied focus across the Greater Philadelphia area.

To learn more about BBD, please visit http://www.bbdcpa.com.

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ATLANTA (PRWEB)
October 10, 2019

Noble Systems Corporation, a global leader in omnichannel contact center technologies, today announced that it will display its Workforce Engagement (WEM) and Gamification solutions at SOCAP International’s upcoming Re-Imagine Customer Care Conference, to be held October 20 – 23, 2019 at JW Marriott Tucson in Tucson, Arizona.

SOCAP’s Re-Imagine 2019 is an annual conference that provides a forum for the global brands that drive the integrated customer experience strategy to engage with a dynamic and growing community of diverse customer care professionals. Known for its intersection of customer experience professionals, ideas, research, and technologies that fuel this emerging discipline, the four-day event will include powerful keynotes that call attendees to leadership and brand professionals that will lead learning forums with immediate practical application. Beyond the agenda—in sessions, workshops, and conversation—members of this community will exchange business insights, time-tested principles, and personal examples of the new strategic role of customer care in the omni-channel enterprise.

Noble Systems will host attendees throughout the week (booth #203/205), offering live demonstrations that showcase its portfolio, including Noble Gamification, for which the company earned TMC’s 2018 CUSTOMER Contact Center Technology Award presented by CUSTOMER Magazine.

WHO: Noble Systems

WHAT: SOCAP International’s Re-Imagine Customer Care Conference 2019

WHEN: October 20 – 23, 2019

WHERE: Booth #203/205, JW Marriott Tucson, Tucson, AZ

Noble will also participate in the Exhibitor Showcase located in The Exchange where they will present “Gamification in the Modern Call Center”. During this 15-minute session, Noble will share its approaches for aligning contact center technology and business intelligence with gamification software to achieve dynamic results.

WHO: Noble Systems

WHAT: Exhibitor Showcase at SOCAP Re-Imagine 2019, “Gamification in the Modern Call Center”

WHEN: Tuesday, October 22, 2019 at 1:25 pm–1:40 pm

WHERE: The Exchange, JW Marriott Tucson, Tucson, AZ

A growing component in the contact center technology ecosystem, gamification improves agent satisfaction, productivity, and compliance and reduces employee turnover. Leveraging gamification within the contact center platform to drive desired agent and team behavior requires finding the right incentives to measure, monitor, and promote the KPIs that are vital to success. The right solutions can help manage the omnichannel experience and ultimately increase customer engagement. By utilizing Noble Systems’ omnichannel inbound/outbound contact technologies, workforce management, conversational analytics, and self-service solutions, companies are empowered to manage the full spectrum of customer communications.

For businesses that need their contact centers to help customers achieve desired outcomes as efficiently and quickly as possible, Noble Systems is a trusted partner who combines 30 years’ industry expertise with a comprehensive portfolio of omnichannel contact center, workforce engagement management and business intelligence solutions.

About Noble Systems

Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, robotic process automation, workforce management, and gamification. With a portfolio of 195+ patents and growing, Noble leads the way in pioneering solutions for the contact center market. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit http://www.noblesystems.com.

About SOCAP

Founded in 1973, SOCAP International represents a thriving global profession of best-in-class customer care experts across all industries. SOCAP is a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business. The Association’s members include vice presidents, directors, managers and supervisors of customer care and consumer affairs from some of world leading brands as well as hundreds of business partner organizations. SOCAP provides the educational tools and professional resources to help its members to drive business transformation within their companies. Additionally, SOCAP’s exclusive network gives members access to thousands of customer care experts across the globe. Visit http://www.socap.org for complete SOCAP information.

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FORT WORTH, Texas (PRWEB)
October 10, 2019

Certified Payments is proud to welcome David Tucker to its team as the Southeast Regional Sales Manager. In this role, Tucker will cultivate new sales opportunities among government agencies and bureaus, research and analyze sales options, and further enhance relationships with customers.

Tucker brings extensive sales experience and a healthy knowledge of both software and technology services to the position. He most recently served as the regional sales manager at First National Bank of Omaha, following successful tenures at the Louisiana Public Safety Company, TZ Medical and MGM Strategies, where he was instrumental in driving growth and developing successful partnerships.

“David has built a solid reputation of trust and service excellence among his customers that complements Certified Payments’ approach to government payment processing business,” said Mike LoMurro, president of Certified Payments. “That reputation, coupled with his familiarity with government agencies, will help us identify value-added solutions to meet the unique payment processing needs of our customers.”

For information about Certified Payments’ payment processing capabilities or to explore a potential partnership, please email david.tucker@certifiedpayments.net.

About Certified Payments

Certified Payments, a subsidiary of First American Payment Systems, works exclusively within the government vertical, serving more than 3,500 customers nationwide. As an industry leader of payment solutions for government agencies, Certified Payments provides additional value through key differentiators including next-day funding, single dip EMV, domestic customer service and 24/7/365 consumer self-service. Certified Payments combines next-generation products and turnkey integration capabilities with award-winning customer service.

About First American Payment Systems – Technology Driven Payments

First American Payment Systems, L.P., headquartered in Fort Worth, Texas, is a global payment technology company providing leading integrated payment solutions to more than 180,000 merchants throughout the Americas, Europe, and Australia. First American provides partner and merchant payment solutions that include a robust set of in-store, online and mobile payment solutions paired with the latest in payment security, across a wide range of verticals. Backed by award-winning customer service, merchants and partners have access to our U.S. based Customer Call Center 24/7/365. For more information, visit http://www.first-american.net.

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