Category Archives: Business

Press Releases from the Business World. Announcements, Product releases, Appointments.

A New Article Explains What Is The Purpose Of Car Insurance


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“Auto insurance is the first line of defense when a person causes an accident. Without insurance, you are exposed to huge financial debts and legal consequences”, said Russell Rabichev, Marketing Director of Internet Marketing Company.

Cheapquotesautoinsurance.com (http://cheapquotesautoinsurance.com) is a top auto insurance brokerage website, providing car insurance quotes online from trustworthy agencies all over the United States. This website offers car insurance info about different coverage types and money-saving tips.


  • For some drivers, paying car insurance may seem an unnecessary financial burden. A driver who was never involved in an accident and never filed a claim may consider this service useless. Paying month after month and getting nothing in return may leave these drivers wondering what’s really the purpose of car insurance.
  • Nobody should deny the importance of being covered. If nothing happened to a driver, this does not mean that he does not need this service. Nobody can predict the next accident. Causing an accident while driving uninsured will have multiple negative consequences. Even if that person was the victim, not carrying insurance will limit his claims.
  • Car insurance is used primarily for financial protection. Even when carrying liability-only coverage, the policyholder is protected. If he causes an accident, the liability coverage will reimburse for medical bills and car repairs. This also protects the policyholder from lawsuits, paying everything from his own pockets and even jail time.
  • Purchasing high levels of liability coverage is a wise decision, considering the medical and car repair expenses. In the case of serious accidents, the minimum liability coverage will not be enough. The policyholder will have to pay the difference from his own finances.
  • Full coverage will reimburse the policyholder for the damage his car has sustained. Full coverage includes comprehensive and collision coverage, plus additional services (rental and roadside assistance). They reimburse the policyholder if he is involved in a collision or the car is damaged by factors not related to an accident (extreme weather, objects/debris falling from the sky, rampaging animals). Comprehensive coverage also reimburses the policyholder if his car is stolen. Full coverage becomes optional after the policyholder owns the car. The holder of the car loan will require full coverage to the extent the policyholder owes on the car.
  • Commercial car insurance is used to protect the assets and financial interests of a company. Companies that use vehicles in their financial activities should buy adequate commercial coverage. Unlike personal car insurance, commercial coverage has higher coverage limits, provides protection to the cargo and drivers and can insure a fleet of vehicles.

Cheapquotesautoinsurance.com is an online provider of life, home, health, and auto insurance quotes. This website is unique because it does not simply stick to one kind of insurance provider, but brings the clients the best deals from many different online insurance carriers. In this way, clients have access to offers from multiple carriers all in one place: this website. On this site, customers have access to quotes for insurance plans from various agencies, such as local or nationwide agencies, brand names insurance companies, etc.

For more information, please visit http://cheapquotesautoinsurance.com

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Demand Spring Announces New Additions to Board of Advisors


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“We are thrilled to have marketing thought leaders of the calibre of Sherri and Elle join the Demand Spring Board of Advisors. Their background and experience will be of such benefit to the Demand Spring team, and will undoubtedly contribute to our continued growth in the Revenue Marketing space.”

Revenue Marketing consultancy Demand Spring is pleased to announce the addition of two highly respected and experienced marketing professionals to their Board of Advisors – Sherri Leopard and Elle Woulfe.

Sherri Leopard, a Senior Advisor with SY Partners, is a sought-after marketing advisor and consultant. Sherri founded Leopard, one of the industry’s first B2B marketing services companies, in 1985 and she spent more than 30 years as a strategic partner to CEOs, senior marketing leaders, and sales leaders in the technology and telecommunications sectors at such blue-chip organizations as IBM, SAP, PeopleSoft, JDEdwards, Siemens, Motorola, and many others. Leopard’s success led to it being acquired by WPP and made part of the Ogilvy family in 2006, and Sherri remained with Ogilvy as a consultant for a number of years. In 2017, Sherri was the first woman inducted into the Association of National Advertisers, B2B Marketing Hall of Fame.

Elle Woulfe is a veteran in the marketing technology industry, and has held senior marketing executive positions with such organizations as Eloqua, Lattice Engines, and PathFactory. She is a thought leader in the field of demand generation and marketing operations. As a revenue-focused marketer, Elle has years of expertise in digital marketing and demand generation, and is an expert at bringing sales and marketing teams together through shared goals and processes.

Sherri and Elle join an exceptional group who are already part of the Demand Spring Board of Advisors, including:


  • Gary Connolly – Partner with Ottawa CPA firm Crowe BGK LLP
  • Dave Laverty – former CMO of IBM Analytics
  • David Pratt – President of DAP Associates, and former VP Worldwide Services at IBM and SVP of Global Operations at SAP
  • Mark Sullivan – former President of MarketOne International

Mark Emond, President of Demand Spring, said: “We are beyond thrilled to have marketing thought leaders of the calibre of Sherri and Elle join the Demand Spring Board of Advisors. Their background and experience will be of such benefit to the Demand Spring team, and will undoubtedly contribute to our continued growth in the Revenue Marketing space. We are so fortunate to have such a high calibre group of experts on our Board, and Sherri and Elle certainly add to the depth of this group.”

About Demand Spring

Demand Spring is an integrated Revenue Marketing consultancy that helps marketing organizations stand taller by enabling them to scale their ability to contribute to pipeline and revenue. Our team of Revenue Marketing Strategists, Content Marketers, and Marketing Technologists help our clients transform their marketing practices, deliver exceptional customer experiences, and drive revenue. For more information, visit http://www.demandspring.com.

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New Stay Metrics Research Finds Top 5 Reasons Drivers Make Referrals


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The results of our latest research project highlight the aspects of work that most influence a driver’s decision to refer their carrier to another driver.

Stay Metrics, the leading provider of driver retention tools for motor carriers, announces new research identifying the top 5 reasons why drivers will make referrals within the first 90 days on the job.

“Attracting new drivers is difficult across the trucking industry, making referrals from current drivers more important than ever,” said Allyson Smith, a Stay Metrics data analyst who compiled the list. “The results of our latest research project highlight the aspects of work that most influence a driver’s decision to refer their carrier to another driver.”

To create the report, Stay Metrics analyzed responses from all questions in the Early Experiences Survey, one of several driver lifecycle survey products the company administers for trucking clients using its Stay Ahead™ platform.

Driver responses to the survey questions were compared to their Net Promoter Score (NPS)®, a measurement of company loyalty that directly asks how likely they are to recommend their carrier.

The top 5 questions identified as having the most influence on drivers’ willingness to recommend their carrier (or not) came from responses to “How satisfied are you with…”:

1. The compensation you receive from your carrier?

2. Your carrier’s wait time/detention pay?

3. The number of miles you typically drive in a week?

4. Your communication with your carrier?

5. Your level of work-related stress?

The first three questions relate to pay issues. The fourth and fifth relate to the impact of communication on a driver’s work experience, explained Tim Hindes, Co-Founder and CEO of Stay Metrics.

“The way these three issues relate to one another suggests that the overall system of work and the communication that surrounds it are the main catalysts for drivers’ willingness to recommend their carriers,” he said. “Accurate communication by carriers, especially about pay, is essential to positively impact driver opinions.”

As part of the report, Stay Metrics also performed a word cloud analysis that identifies how often drivers mentioned specific words in their survey comments. The results further validate communication as a key factor in reducing the number of detractors (drivers who are not willing to recommend their carrier).

Anyone can review the full, free report on the Stay Metrics website, which reveals the top 5 reasons drivers recommend their carriers after 90 days, along with the best recommendations by Stay Metrics analysts for how to maximize results.

Motor carriers also can supplement driver recruiting and retention efforts with the recent Stay Metrics report, “The Top 5 Areas to Watch with New-to-You Drivers,” showing why drivers leave their carriers within the first 90 days.

About Stay Metrics

Stay Metrics is a retention strategy firm. We’re passionate about partnering with transportation companies to help them increase driver retention and commitment. Our Stay Ahead™ platform amplifies your driver feedback. It encompasses our suite of driver lifecycle surveys and the Stay Metrics Reportal; which includes intervention opportunities, customizable reporting tools, and comparative industry data. In addition, our Driver Rewards platform gives carriers a custom-branded tool to sustain a driver-centric culture based on ongoing appreciation and engagement. The Stay Metrics’ team provides ongoing advice, insights, best-practice ideas, and industry-based research that supports our clients’ ongoing continuous improvement initiatives.

Stay Ahead of driver turnover. Stay Ahead of your competition. Stay Ahead with Stay Metrics.

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ZSuite Technologies names Aaron Junod as Chief Technology Officer


I have become deeply passionate about serving banks and credit unions and found the perfect opportunity to continue to do so at ZSuite Technologies,” said Aaron Junod

ZSuite Technologies, a financial technology company that helps banks and credit unions offer value-add products to specific verticals, announced today that Aaron Junod has joined the team as Chief Technology Officer.

“ZSuite Technologies continues to grow in both the number of banks and credit unions we partner with as well as the value-add products we provide to them,” said Nathan Baumeister, CEO of ZSuite Technologies. “As we enter new markets and continue to grow our network, we sought an experienced technology executive who understands the FinTech ecosystem, is passionate about the industry we serve, and will help us scale to the next level. Aaron Junod fits all three criteria, and we couldn’t be more excited to have him join our team.”

“I have become deeply passionate about serving banks and credit unions and found the perfect opportunity to continue to do so at ZSuite Technologies,” said Aaron Junod. “What the ZSuite team has brought to market is impressive, and I cannot wait to build upon that foundation. I love the mission, I love the culture they are building, and I love the team.”

Previously a product and technology executive at Geezeo (now part of Jack Henry & Associates), Junod is a lifetime technologist and digital tinkerer who has specialized in fintech solutions for financial institutions with a focus on data, integrations, payments, and UX. With more than 20 years of experience, he brings a wealth of leadership and knowledge that will accelerate ZSuite’s ability to serve our clients by building new offerings, integrations with core providers, and enhancements to existing products.

About ZSuite Technologies

ZSuite Technologies is a financial technology company that aims to power banks and credit unions with differentiated banking solutions for profitable client segments. ZSuite’s products ZRent (zrent.net) and ZDeposit (zdeposit.net) streamline rent and condo due payments, digitize security deposit account opening, and enable state-specific security deposit compliance. To learn more about ZSuite Technologies and how it can help your financial institution, please visit https://www.zsuitetech.com.

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Glewed TV Names V Paul Coyne CEO


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Paul’s appointment is a major milestone in Glewed TV’s aggressive growth and expansion plans

Glewed TV, a leading video on demand (VOD) discovery, distribution and monetization management platform for original and professionally produced video content, today announced it has appointed V Paul Coyne as Chief Executive Officer (CEO). Coyne joins Glewed TV with extensive experience that spans more than three decades with a concentration on bringing emerging digital and media technology in the form of new product introductions and partnerships to the entertainment industry.

“Paul’s appointment is a major milestone in Glewed TV’s aggressive growth and expansion plans,” said Dean Marco, Chief Marketing Officer. “The Glewed TV team deserves to celebrate this news as Paul is a significant hire that gives immediate credibility to the company with his stellar industry reputation. I’m tremendously excited about the positive impact Paul will have taking our business to the next level while continuing in our mission to exceed our customers’ expectations.”

Prior to joining Glewed TV, Coyne was a Senior Vice President at Warner Music Group where he harnessed the new digital technology forces redefining music for both artists and labels. Prior to that, he was Chief Technology Officer at NBC where he worked closely with NBC Sports on three Olympic Games. His career also includes stints at IBM in conjunction with the prestigious TJ Watson Research Center and Lotus Development. In addition to the corporate world, Paul’s passion project was building the deal between WME owned IMG to fund the motorsports series Formula Drift where he remains part owner as they end their 16th season.

Commenting on his appointment, Coyne stated, “Glewed TV has already achieved great success sourcing high-value content for viewers looking for something different. I’m honored to be joining Glewed TV team at such a pivotal time for the company and look forward to building upon and sharing this success to the benefit of consumers, content creators and advertisers.”

With Glewed TV, video content creators are building audiences across all of the top OTT platforms –– Roku, Fire TV, and Apple TV — and discovering new revenue streams, while consumers are getting free access to premium on-demand TV programs that are unique, engaging, immediate and convenient.

By using Glewed TV’s extensive marketing, data and analytic services, brands are able to tell their story, reach and provide value added experiences and interactions for their target audiences.

Coyne concluded, “Video viewers want free content and as a result expect to see ads in exchange. Ad supported content is here to stay and Glewed TV is in a formidable position to lead and innovate the way viewers consume and pay for content.”

About Glewed TV

Glewed TV is one of the ways cord cutters are saving with free access to premium on-demand content. No subscription fees are required to watch movies and TV programs that are unique, engaging, immediate and convenient. Glewed TV is ad-supported and free across all platforms. Glewed TV sources and produces content of high production value with over 7,000 hours available. Main content categories include food, children, sports, DIY, educational, documentaries, animals/wildlife, travel, comedy, product reviews and movies.

Glewed TV was founded by a team of creators and technologists that have successfully launched and sold over 40 OTT/CTV channels in the past five years. Glewed TV knows exactly how to build channels for every CTV platform, reach and influence the right consumers with high quality and engaging content.

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The University of North Carolina Kenan-Flagler Business School Honors Graduates Who Earned MBAs While Working


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“By earning their MBAs, these business leaders can celebrate their wise investment in themselves, both professionally and personally,” said Bradley Staats, associate dean of MBA Programs.

The University of North Carolina Kenan-Flagler Business School celebrated the graduation of 333 working professionals from its evening, weekend and online MBA programs on Nov. 9 at the Dean E. Smith Center.

“By earning their MBAs, these business leaders can celebrate their wise investment in themselves, both professionally and personally,” said Bradley Staats, associate dean of MBA Programs and an operations professor. “They studied – learning from each other as well as their professors – and took those lessons back to work to benefit their organizations. The strong bonds they built with their classmates now extend to an even wider network of more than 38,000 alumni in 50 states and 85 countries who are passionate about UNC Kenan-Flagler.”

Graduates of the Evening Program are from the Triangle, while graduates of the Weekend Program come from as far away as California, Rhode Island, New York, Tennessee and Georgia. Graduates of the online program live across the U.S. and in Canada and Italy.

They work in diverse industries and for small first to multinational organizations. Some of the organizations for which they work include Bank of America, Blue Cross Blue Shield, BP, GE Aviation, IBM, JP Morgan Chase, Lenovo, MITRE Corporation, Red Hat, UNC School of Medicine, U.S. Army and U.S. Marine Corps.

Stephen Cumbie (MBA ’73), chief executive officer and principal of NVCommercial Inc., NVRetail Inc. and Metro Management Services LLC, gave the keynote address.

Teaching excellence awards were presented to Hugh O’Neill, professor of strategy and entrepreneurship and Edward M. O’Herron, Jr. Distinguished Scholar; Christian Lundblad, Richard “Dick” Levin Distinguished Professor of Finance; and Amanda Thompson, clinical assistant professor of finance.

About the University of North Carolina Kenan-Flagler Business School

Consistently ranked one of the world’s best business schools, UNC Kenan-Flagler offers a broad range of programs – Undergraduate, MBA and Master of Accounting, PhD and Executive Development – and extraordinary, real-life learning experiences. Faculty demonstrate unparalleled dedication to students’ learning and a commitment to world-class research that addresses critical business challenges. Contributing to the School’s thought leadership is the Frank Hawkins Kenan Institute of Private Enterprise, which promotes innovative, market-based solutions to vital economic issues. UNC Kenan-Flagler’s collaborative culture is rooted in core values that date back to its founding in 1919, and graduates are renowned as effective, principled leaders with the technical knowledge and leadership skills to deliver results in the global business environment.

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Chapters Health System Names New Chief Business Development Officer


Paola Delp, Chapters Health System, Chief Business Development Officer

Paola Bianchi Delp, MHA, MBA, ACHE, Chapters Health System, Chief Business Development Officer

“It became readily apparent that having Paola as a permanent team member was vitally important in order for the organization to meet our strategic goals.” Andrew Molosky, MBA, FACHE, CHPCA, president and chief executive officer at Chapters Health.

Chapters Health System, one of the nation’s premier not-for-profit, community-based healthcare organizations headquartered in Temple Terrace, names Paola Bianchi Delp, MHA, MBA, ACHE, as the organization’s new chief business development officer. Delp will be responsible for overseeing and expanding relationships with payors, hospital systems and assist in the development of additional strategic partnerships for Chapters Health.

“In December 2018, Paola joined the organization as a consultant, whereby she assisted us in reviewing and analyzing our existing managed care contracts. As time passed, it became readily apparent that having Paola as a permanent team member was vitally important in order for the organization to meet our strategic goals,” said Andrew Molosky, MBA, FACHE, CHPCA, president and chief executive officer at Chapters Health.

“For us at Chapters Health, Paola brings more than 25 years of experience in leading hospitals, medical groups, integrated delivery systems and health plans in terms of their operations, management, business development and strategic programs. She is a pioneer in the creation of risk-based delivery models, which allowed her to launch several alliances with independent physician associations, physician-hospital organizations, and Medicare-shared savings and accountable care organizations (ACO) programs,” added Dave O’Neil, chief financial officer at Chapters Health.

For the past eight years, Delp consulted in the areas of ACOs, population health and value-based outcomes for healthcare organizations across the United States. Prior to launching her consultant company, she served in a variety of leadership roles for United Healthcare, Physician Healthcare Plans, Ramsay-HMO as well as a number of hospital systems.

Delp received her Bachelor of Science degree in management and public relations from the University of Florida and she earned master’s degrees in both healthcare administration and business administration from the University of South Florida. She is a member of the American College of Healthcare Executives and served on the board of the American Hospital Association Managed Care. In addition, Delp has authored and advocated to modify claim payment accountability with payors.

About Chapters Health System

As a progressive leader and premier health system, Chapters Health System is dedicated to delivering innovative home health, palliative and hospice care along with durable medical equipment and pharmacy services. Since 1983 as a community-based, not-for-profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates: Chapters Health Home Care, Chapters Health Palliative Care, Good Shepherd Hospice, Hospice of Okeechobee, HPH Hospice and LifePath Hospice, located in Citrus, Hardee, Hernando, Highlands, Hillsborough, Martin, Okeechobee, Pasco, Pinellas, Polk and St. Lucie counties. All offerings are provided in order to improve the patient/family experience well in advance of end-of-life needs. To learn more, visit http://www.chaptershealth.org, like us on Facebook or follow us on Twitter and LinkedIn.

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Michelle Fee Named Distinguished CEO at Apogee Awards by South Florida Business & Wealth


Michelle Fee, CEO and founder of Cruise Planners proudly shows off her Apogee Award as a distinguished CEO from the South Florida Business & Wealth

“Cruise Planners is such an amazing franchise because we have the best travel advisors in the industry. I am proud that we have created a company where entrepreneurs are able to run their own businesses and create their own wealth.”

Michelle Fee, CEO and founder of Cruise Planners, an American Express Travel Representative, was recognized as a distinguished CEO by the South Florida Business & Wealth (SFBW) at their annual Apogee Awards.

The Apogee Awards honors C-suite executives for their dedication to their industry, along with leadership, innovation, ability to overcome obstacles and their impact on the community. Honorees are selected from South Florida’s tri-county area.

“As the only female CEO honored in the Hospitality category, it is a pleasure to be an Apogee Award honoree,” says Fee. “Cruise Planners is such an amazing franchise because we have the best travel advisors in the industry. I am proud that we have created a company where entrepreneurs are able to run their own businesses and create their own wealth.”

Fee, a native Floridian, founded Cruise Planners 25 years ago in Coral Springs, Florida and reimagined the travel world. She was a trailblazer well before her time and her visionary leadership spearheaded Cruise Planners to become the nation’s largest network of home-based travel agents with more than 2,500 travel advisors across all 50 U.S. states today. The company has evolved to sell all types of travel from all-inclusive resort vacations, guided land tours and cruises.

Cements Position as Industry Leader

The Apogee Awards comes hot on the heels of Fee highlighted as one of the most influential executives in the 2019 Florida Trend’s Florida 500 List for the second year in a row. The power list recognizes Florida’s most prestigious business leaders who are movers and shakers within their community and beyond.

Recently in the South Florida Business Journal, Cruise Planners was named No. 2 South Florida Women-Owned Business and Fee earned a spot on the 2019 Power Leaders list, an elite group of 250 local professionals who have helped transform South Florida into a dynamic marketplace.

Positive Impact on Broward County

Cruise Planners’ positive economic impact on Broward County includes ongoing travel advisor training sessions held historically at the Greater Fort Lauderdale/ Broward County Convention Center with more than 800 cruise and travel agents annually, as well as additional specialty training events such as the company’s annual convention, being held again next month at the Diplomat Resort & Spa in Hollywood, Florida.

Furthermore, the company positively contributes to Broward County and Greater Fort Lauderdale’s tourism engine helping bring in the more than four million cruisers sailing from Port Everglades each year. Cruise Planners employs 135 employees and has consistently been voted “Top Workplaces in South Florida” by the Sun Sentinel with jobs in technology, marketing, sales and business development all within the hospitality industry.

Community Involvement

Fee is actively involved in CP Cares™ – Cruise Planners’ non-profit organization supporting local, national and international charities and other noble causes and through various fundraising efforts has raised more than $2 million. Cruise Planners champions the Leukemia & Lymphoma Society’s goal of a world without blood cancer where Fee was named the Woman of the Year by the South Florida Chapter after raising a record-breaking $292,000 for cancer research. She maintains a commitment to helping the community while positively impacting people’s lives and inspiring Cruisitude® – the company’s coined term describing a positive state of mind combined with a passion for travel.

“I’m beyond proud of my BFF Michelle and her success and feel incredibly lucky to be on this incredible journey alongside her every day,” says Vicky Garcia, Cruise Planners’ COO and Fee’s business partner as co-owner. “She’s an inspiration to so many and continues shaking things up to challenge the status quo, which makes our team rise above to drive the unstoppable innovation at Cruise Planners.”

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About Cruise Planners, an American Express Travel Representative

Cruise Planners, an American Express Travel Representative, is the nation’s largest home-based travel agent franchise network in the travel industry. Cruise Planners operates a network of more than 2,500 franchise owners who independently book vacation and travel experiences for their clients. Headquartered in Coral Springs, Fla. since 1994, Cruise Planners supports its network of franchise owners with innovative marketing, booking and technology tools, professional development and training with the industry’s top executives. Cruise Planners and has been named the No. 1 travel franchise by Entrepreneur magazine for 16 consecutive years and was recently featured in Entrepreneur as one of the top 30 franchise innovators in technology. Consistently named as one of the Top Women-Owned Businesses by the South Florida Business Journal, Cruise Planners is on the Inc. 5000 list as one of the fastest-growing private companies in America, has been ranked as the No. 1 travel franchise by Franchise Business Review for 6 years and is recognized as one of the Top Workplaces by the Sun Sentinel.

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Independent Pharmacies Suffer from DIR Fees; PBM Champions for Change


MC-Rx is a full-service Pharmacy Benefit Manager (PBM) with corporate offices in Gainesville, Georgia and Caguas, Puerto Rico, with focuses on transparency, best-in-class service, and offering clients “lowest net cost.” MC-Rx was formed by combining two URAC-certified, world class PBMs - ProCare Pharmacy Benefit Manager and mc-21.

LaMar Williams, Executive Vice President of MC-Rx, is calling for reform in the PBM world when it comes to DIR fees.

“It is simply not a good business practice to impose DIR fees on pharmacies without fair negotiation and open disclosure.”

As more independent pharmacies close or file for bankruptcy across the U.S., industry experts are looking for ways to improve, standardize and make transparent DIR fee calculations as a means to boost pharmacy solvency, particularly in urban and small rural towns, which are being hit the hardest by closures. “It is simply not a good business practice to impose DIR fees on pharmacies without fair negotiation and open disclosure,” said LaMar Williams of MC-Rx, a Pharmacy Benefit Manager (PBM) that is calling for reforms. “PBMs are benefiting from these fees, while out-of-pocket costs for prescription drugs continue to go up. Reform and open disclosure will allow pharmacies to measure and manage the DIR fees and better gauge which PBM network they prefer.”

Direct and Indirect Remuneration (DIR) represents any money that a Medicare Part D plan that a PBM may collect to offset member costs, including discounts, rebates, coupons, etc. Initially, this was done via a reconciliation between the claim and the negotiated price, or when a pharmacy would pay the PBM in order to participate in a preferred network – a “pay to play” scenario. However, PBMs have begun expanding DIR fees for commercial plans too. DIR fees can be assessed in multiple forms, often unknown to the dispensing pharmacy that is forced to pay PBMs any assessed and arbitrary DIR fee.

According to a report in the Journal of the American Medical Association (JAMA), “one in eight pharmacies had closed between 2009 and 2015, which disproportionately affected independent pharmacies and low-income neighborhoods [1].” The same report noted that improvement strategies should include the consideration of “payment reforms, including increases in pharmacy reimbursement rates for Medicaid and Medicare prescriptions,” which experts agree is a complex process.

Frequently, the DIR fee is assessed on “pharmacy performance,” of which the parameters are unclear, and in many cases, the fee is more than the customer paid for the prescription, creating a scenario in which the pharmacy actually loses money on the transaction. There is currently no legal requirement for PBMs to share their formula for calculating DIR fees.    

A report issued by the Government Accounting Office (GAO) reported that in 2016, PBMs negotiated roughly $18 billion in rebates from drug makers for Medicare Part D plans and passed all but $74 million on to the plan sponsors [2]. The GAO reviewed 20 service agreements between Part D sponsors and PBMs and found the primary source of revenue for PBMs was the volume-based fee paid by plan sponsors based on the number of paid claims the PBM processed. The report found that none of the service agreements tied these fees to the price of a drug paid to the pharmacy.

The cost and use of prescription drugs is expected to continue to rise in the coming decades, as the number of older Americans increases and requires more medical treatment and medication. A report by the Senate Homeland Security and Governmental Affairs Committee found that, on average, prices for the 20 brand-name drugs that are prescribed most often for seniors have increased by 12 percent every year for the last five years [3].

“The unpredictability (of DIR fees) is crushing small, independent pharmacies because they’re losing profits and have no way of accurately planning their finances,” Williams said. “MC-Rx charges mere cents where other PBMs are charging dollars for these fees, and we include clear statements as to the amount and nature of those fees in the contract with the pharmacy provider. We believe that an open arrangement in which clients and pharmacy partners have access to full claim level reconciliation of their billing and payments is the best way to proceed for all parties in this delivery chain. This must become a standard practice in the PBM industry to protect and facilitate independent pharmacies.”

About MC-Rx

MC-Rx is a full-service Pharmacy Benefit Manager (PBM) with corporate offices in Gainesville, Georgia and Caguas, Puerto Rico, with focuses on transparency, best-in-class service, and offering clients “lowest net cost.” MC-Rx was formed by combining two URAC-certified, world class PBMs – ProCare Pharmacy Benefit Manager and mc-21. The ProCare companies were founded in 1988 with the vision of providing innovative computer software systems and services to various sectors of the healthcare industry. ProCare processed their first pharmacy claim in 1994 using their proprietary, internally developed and managed systems, and expanded in 1998 to full-service pharmacy benefit management through the acquisition of NextGen PBM. Today, the ProCare companies also include two affiliated mail order and specialty pharmacies, ProCare PharmacyCare, and are one of only four PBM providers that own all of their component systems. MC-Rx now provides comprehensive, industry-leading service to clients in Puerto Rico and the U.S. Visit http://www.mc-rx.com/.

1. “Assessment of Pharmacy Closures in the United States from 2009 Through 2015,” JAMA, October 21, 2019

2. “GAO Highlights,” Government Accounting Office, July 2019

3. “Manufactured Crisis; How Devastating Drug Price Increases Are Harming America’s Seniors,” US Senate Homeland Security & Governmental Affairs Committee, September 2017

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Strategic Radiology Adds GroupSource GPO, Broadens Membership Savings Opportunities


Randal Roat, COO, Strategic Radiology

In contracting with GroupSource, we are aligning with a resource specifically developed to deliver savings and support to independent physician practitioners. We think all of our members can benefit, particularly the groups with ownership interests in outpatient diagnostic imaging centers.

Strategic Radiology has added the GroupSource group purchasing organization as a Preferred Vendor, extending savings opportunities for members on everything from medical imaging technology to office supplies.

“In contracting with GroupSource, we are aligning with a resource specifically developed to deliver savings and support to independent physician practitioners,” said Randal Roat, chief operating officer, Strategic Radiology. “We think all of our members can benefit, particularly the groups with ownership interests in outpatient diagnostic imaging centers.”

GroupSource is a national physician-focused GPO that partners with Premier to deliver superior, sustainable procurement value to members by leveraging its more than $60 billion purchasing power across 165,000 sites. The GPO encompasses more than 2,000 contracts with national suppliers well-known and respected by the outpatient imaging center community. Participants can save significantly on their direct spend in product categories that include radiopharmaceuticals, medical imaging technology, and credit card services.

“In partnering with Premier, the GroupSource program uniquely overcomes the challenges physicians face by reducing the total delivered cost of supplies and services to allow independent physicians to remain independent,” said Matt Bowles, vice president of sales, GroupSource. “We look forward to extending our buying power through the participation of the independent radiology groups that belong to Strategic Radiology.”

Strategic Radiology’s vendor partnerships cover a wide range of medical imaging software, technology, and services, ranging from medical professional liability insurance to medical imaging technology, and including clinical decision support and post-processing software.

About Strategic Radiology

Strategic Radiology is a coalition of 27 independent, private radiology practices, representing more than 1,100 radiologists. The coalition’s goal is to achieve higher quality patient care and more cost-efficient delivery of medical imaging through an integrated approach of shared data and best practices, interchanging clinical expertise, and consolidating certain practice expenses. It operates the nation’s only radiology-focused Patient Safety Organization listed by the Agency for Healthcare Research and Quality. http://www.StrategicRadiology.org.

About GroupSource

GroupSource is a national physician-focused GPO delivering superior, sustainable procurement value to members since 1996. Leveraging the purchasing power of more than $60 billion across 165,000 sites, its members gain access to more than 2,000 contracts with national suppliers that imaging centers know and trust. GroupSource delivers a niche program focused on the non-acute care sector and employs, at the clinic level, collective leverage principles typically enjoyed only by hospital-sized entities.

SR Core Members:

  • Central Illinois Radiological Associates; Peoria, IL
  • The Hill Medical Corporation; Pasadena, CA
  • Huron Valley Radiology; Ann Arbor, MI
  • Inland Imaging; Spokane, WA
  • Mountain Medical Physician Specialists; Salt Lake City, UT
  • Northwest Radiology; Indianapolis, IN
  • Quantum Radiology; Atlanta, GA
  • Radiology Associates of North Texas; Dallas/Fort Worth, TX
  • Radiology Ltd.; Tucson, AZ
  • University Radiology; East Brunswick, NJ

SR Affiliate Members:

  • Asheville Radiology Associates; Asheville, NC
  • Casper Medical Imaging and Outpatient Radiology; Casper, WY
  • Mecklenburg Radiology Associates; Charlotte, NC
  • Medical Center Radiology Group; Orlando, FL
  • Minneapolis Radiology Associates; Minneapolis, MN
  • Modesto Radiological Medical Group (MRMG); Modesto, CA
  • Naugatuck Valley Radiological Associates; Waterbury, CT
  • Radiologic Medical Services; Iowa City, IA
  • Radiology Associates; Jeffersonville, IN
  • Radiology Associates of Macon; Macon, GA
  • Radiology Associates of Appleton; Appleton, WI
  • Radiology Associates of Tallahassee; Tallahassee, FL
  • Rome Radiology Group; Rome, GA
  • Southeast Radiology, Ltd.; Glen Mills, PA
  • Tower Imaging Medical Group; Santa Monica, CA
  • United Imaging Consultants; Mission, KS
  • X-Ray Consultants; South Bend, IN

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