Category Archives: Business: Executives

News for Business Executives, current, trending, fresh , Press Releases about whats currently happening in the Business Place for executives.

ShipperBee Founder & CEO, Jim Estill, Delivers Keynote at Toronto Entrepreneurs Conference


Jim Estill set to deliver keynote presentation at Toronto Entrepreneurs Conference

Working with and mentoring young entrepreneurs is a significant part of my day-to-day life… Being able to address an audience of this size and magnitude with my story, as well as the real-world highs and lows of running your own business, extends that mentorship capability.

Jim Estill, founder and chief executive officer of ShipperBee, Inc. will deliver the keynote presentation at the Toronto Entrepreneurs Conference on November 27th at the Metro Toronto Convention Centre. Entitled, “Zero to $2 Billion”. Estill will share his inspiring story of entrepreneurship with more than 2,500 business leaders from across the Greater Toronto Area in a fireside chat with the conference president, Marc Belaiche, at 2:30pm in Room 105.

Named EY Entrepreneur of the Year 2019 in Ontario this month, Estill will take attendees on his journey of entrepreneurship from his first business from the trunk of his car in university and building it into a $2 billion company, to his latest ventures, Danby Appliances and ShipperBee.

“Working with and mentoring young entrepreneurs is a significant part of my day-to-day life,” comments ShipperBee’s founder and chief executive officer, Jim Estill. “I enjoy having the opportunity to make a difference in and inspire other entrepreneurs to help them achieve their goals. Being able to address an audience of this size and magnitude with my story, as well as the real-world highs and lows of running your own business, extends that mentorship capability.”

Attendees seeking to adopt a more cost effective and environmentally friendly shipping alternative can visit the ShipperBee at the event. They’ll discover how to save as much as 33% on their regional shipping, drastically reduce carbon emissions for every parcel shipped, and benefit from other important features not offered by other couriers.

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The National Women’s Business Council Announces Continued Support for Small Business Saturday


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“Women-owned businesses are increasing and the smart entrepreneur recognizes the impact that Small Business Saturday has on economic growth,” said Liz Sara, Chair of the NWBC. “We remain committed to ensuring that this day benefits the estimated 13 million women-owned businesses in the U.S.”.

The National Women’s Business Council (NWBC), a non-partisan, federal advisory committee that serves as an independent source of advice and policy recommendations to the President, Congress, and the Administrator of the U.S. Small Business Administration on issues that affect women business owners and entrepreneurs, is calling upon the public to participate in this year’s Small Business Saturday (November 30) and support small businesses of all kinds.

After eight years of celebrating Small Business Saturday, consumers have invested about 85 billion dollars in small businesses, and these firms comprise 4.8 trillion dollars of the nation’s Gross Domestic Product according to the Small Business Economic Impact Study (AMEX).

The study also found that when a consumer shops at a local business, an average of 67 cents per dollar stays within the local economy unlike an average of 43 cents for large corporations. Small businesses also employ many residents from the local community, thus increasing their community’s overall economic growth through higher profits and lower unemployment. Consumers’ local impact during the busy holiday shopping season can be a game changer. Further, every dollar spent at small businesses creates an additional 50 cents in local business activity as a result of employee spending and businesses purchasing local goods and services.

The National Women’s Business Council is the federal government’s only independent voice for women entrepreneurs and fully understands the importance of this day. The Council has been committed to advocating for women-owned businesses for the past three decades.

According to The State of Women-Owned Businesses Report, there are nearly 13 million women owned firms in the U.S. accounting for 42% of all businesses. That means 4 out of every 10 businesses in the United States are now women-owned. Consumers should shop local women-owned firms on Small Business Saturday to ensure continued economic growth for women entrepreneurs.

“Women-owned small businesses are on the rise and the smart entrepreneur recognizes the impact that days like Small Business Saturday have on their economic growth,” said Liz Sara, Chair of the NWBC. “At NWBC, we remain committed to ensuring that this special day makes a difference and continues to benefit the estimated 13 million women-owned businesses across the country.”

About the National Women’s Business Council

The National Women’s Business Council (NWBC) is a non-partisan federal advisory committee created to serve as an independent source of advice and policy recommendations to the President, Congress, and the U.S. Small Business Administration on economic issues of importance to women business owners. To learn more, please visit: http://www.NWBC.gov

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Turkish Airlines and Skyroam Team Up to Give Travelers Affordable, Secure WiFi Around the World


Our partnership with Turkish Airlines is critical for both companies as we seek to bring more value and a seamless travel experience to all global travelers.

Turkish Airlines, which flies to more countries and international destinations than any other airline, and Skyroam, a leading global mobile WiFi company, today announced a new partnership designed to address the struggle of global connectivity that many international travelers face while abroad. Skyroam has connected more than 15 million users worldwide in over 130+ countries, and this innovative new partnership provides Turkish Airlines’ customers access to this premium global network, so they never worry about being connected wherever work, holiday, or personal travel may take them.

Previously, travelers were forced to find, buy and install new SIM cards in each country, pay high roaming fees, or use slow public WiFi networks. Turkish Airlines’ customers can now use a Skyroam Solis mobile hotspot, powered by patented Virtual SIM technology, to connect securely to over 200 local networks in 130+ countries, with just once device and no SIMs.

“We’re thrilled to give today’s traveler an advancement in technology that provides easy access to WiFi and data, and makes their global connectivity easier and more affordable than ever,” said Skyroam President, Eric Plam. “Our partnership with Turkish Airlines is critical for both companies as we seek to bring more value and a seamless travel experience to all global travelers.”

Turkish Airlines customers can rent a Skyroam Solis for three, seven or fourteen days at a time, and up to 24 hours ahead of their trip. Pick up is available in Turkey’s Istanbul airport (IST), Singapore’s Changi Airport (SIN), London’s Heathrow Airport (LHR) and San Francisco International Airport (SFO). Once the trip is complete, customers can simply return the Solis via a provided pre-paid shipping label. Miles&Smiles members can also earn up to 500 miles with each rental.

“Since one of our main goals is to keep Turkish Airlines customers connected during their travels, we are excited to partner with Skyroam under this collaboration,” said Turkish Airlines Acting SVP of Marketing, Arif Ali Gezmisoglu. “Our customers can even earn miles by renting Skyroam devices.”

For more information, visit: http://www.skyroam.com/turkish-airlines.

About Skyroam:

Skyroam was founded in Silicon Valley by technology innovators who identified a common pain-point among fellow travelers: getting fast, secure, and reliable mobile internet connection on the go. To solve this problem, Skyroam developed and patented its virtual SIM (vSIM) technology, which delivers on-demand local wireless data through local carrier partnerships around the world. Enjoyed by over 15 million users worldwide, Skyroam’s global hotspots, embedded with patented vSIM technology, enable unlimited mobile WiFi in 130+ countries. Skyroam’s SIMO app enables smartphone OEMs and MVNOs to deliver flexible data plans to their customers in any country without a SIM. Skyroam’s vSIM technology also provides global mobile data access to IoT, M2M, and wearables applications.

*European Local Coverage Includes: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Switzerland, Norway.

About Turkish Airlines

Turkish Airlines began its’ journey back in 1933 with 5 planes. Today, Turkish Airlines boasts a fleet of 346 aircrafts (passenger and cargo) and flying to 316 worldwide destinations as 266 international and 50 domestic, in 126 countries.

Turkish Airlines, a leading global carrier, plays an active role in the global market with its vision, experience and service quality. As a member of Star Alliance, the world’s first and largest airline alliance that currently offers more than 19,000 daily flights to more than 1,250 airports in 195 countries, since 1 April 2008, Turkish Airlines allows its passengers to fly to more destinations globally with a single ticket, to earn and spend miles on other airlines that are members of the Star Alliance, and to benefit from many other privileges.

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Condusiv Technologies Announces New CEO


I can’t say our products make heroes of sysadmins in every case, but I get calls and emails from a lot of them who feel downright heroic for what they have accomplished…unleashing better-than-new server performance. That’s what I live for: to help these individuals succeed at what they love doing.

Condusiv Technologies®, the world leader in software-only performance and reliability software solutions for Windows systems, today announced Craig Jensen has resumed the reins as CEO of Condusiv Technologies, the company he founded 38 years ago.

Mr. Jensen has worked in the computer industry for 50 years, programming his first computer in 1968 and going on to design virtual memory operating systems for Applied Data Research, Digital Equipment Corporation and Data General Corporation. In 1981 he founded his own company, Executive Software, to develop office automation software, but returned to his roots as a designer of system software in 1986 when he discovered a way to dramatically increase the performance and reliability of servers with Diskeeper, a product that is still selling briskly today, 33 years later, making it perhaps the longest-selling system enhancement tool in computer history. He renamed the company Diskeeper Corporation to reflect its intensity of focus on this one product, then renamed it again as Condusiv Technologies to emphasize the company’s expansion into additional areas of computer performance enhancement.

Today, with a 100-million computer installed base and virtually every Global 2000 company using one or more of his products or licensing his patented technologies, Mr. Jensen and his team of veteran executives and engineers are continuing to earn the thanks and accolades of system administrators around the world freed from the stress of sluggish and flaky servers.

“I can’t say our products make heroes of sysadmins in every case, but I do get calls and emails of gratitude from a lot of them who feel downright heroic for what they have accomplished on mission-critical systems, database servers, medical systems and the like, merely by installing our product and unleashing better-than-new server performance. That’s what I live for: to help these individuals succeed at what they love doing,” said Craig Jensen.

About Condusiv Technologies

Condusiv Technologies makes software that makes Windows servers faster and more reliable.

Condusiv is the world leader in software-only storage performance solutions for virtual and physical server environments, enabling systems to process more data in less time for faster application performance. Condusiv guarantees to solve the toughest application performance challenges with faster-than-new performance via V-locity® for virtual servers or Diskeeper® for physical servers and PCs and Undelete® for instant file recovery. With over 100 million licenses sold, Condusiv solutions are used by 90% of the Fortune 1000 and almost three-quarters of the Forbes Global 100 to increase business productivity and reduce data center costs while extending the life of existing hardware.

Condusiv was founded in 1981 by Craig Jensen as Executive Software. Jensen authored Diskeeper, which became the best-selling defragmentation software of all time. He has taken the thought leadership in file system management and caching and transformed it into enterprise software.

For more information, visit https://www.condusiv.com/

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Crooks, Low & Connell Attorneys Recognized as “Rising Stars”


Crooks, Low & Connell, S.C. is thrilled to announce that Super Lawyers has named Attorneys David Casey and Kristen Lonergan to its Wisconsin Rising Stars list, yet again. This is the third such recognition for Attorney Casey, and the seventh for Attorney Lonergan.

Casey and Lonergan are humbled by the recognition. Super Lawyers, a Thomson Reuters business, rates lawyers from more than 70 practice areas who have attained a high degree of peer recognition and professional achievement. The purpose behind the ratings is to create a resource for attorneys and residents searching for legal counsel. The selection process includes peer nominations, an independent research evaluation of candidates, and peer reviews by attorneys. All private practice and legal aid attorneys are eligible for consideration if they are 40 years or younger, or if they have been in practice for 10 years or less. Each year, no more than 2.5 percent of the lawyers in Wisconsin are selected by the research team at Super Lawyers to be named to the Wisconsin Rising Stars list. Unlike many other professional ratings organizations, lawyers are not required to “pay in” to receive this recognition.

Casey graduated from Thomas Cooley Law School Magna Cum Laude in 2009. His law practice is focused primarily on criminal defense. In his years of practice, he has gained a reputation for his trial skills and for his willingness to fight for his clients. He represents people accused of crimes in a broad range of cases, from misdemeanors to high-profile felonies like sexual assault and drug matters. He is a member of the State Bar of Wisconsin, the Marathon County Bar Association, and the Marathon County Association of Criminal Defense Lawyers. He has previously served as President of the Marathon County Association of Criminal Defense Lawyers. Outside of his professional activities, Casey contributes to the Wausau community by serving as head coach for his son’s sixth-grade basketball team and supporting his daughter’s endeavors in local theater productions.

Lonergan graduated from the University of Wisconsin Law School in 2010. Her main areas of practice are family law and representing plaintiffs in personal injury matters such as car accidents, wrongful death, slip and falls, dog bites and insurance coverage disputes. She also handles cases in the areas of employment law, criminal defense, and general civil litigation. Lonergan serves her professional community by acting as Chair of the State Bar of Wisconsin Mock Trial Program Casewriting Committee and by volunteering as a judge for local and statewide mock trial competitions. Lonergan is on the Board of Directors for the Wisconsin Association for Justice. She also writes articles regarding legal issues and makes presentations to her colleagues in the legal community. Lonergan gives back to the Wausau community by serving on the Board of Directors of Kids Voting USA – Wisconsin/Marathon County, a non-partisan organization that prepares young people to become educated, engaged voters. She serves as Secretary of the Board of Directors for the Marathon County Child Development Agency (Head Start). She is the immediate Past-President of the Marathon County Bar Association.

About Crooks, Low & Connell, S.C.

Crooks, Low & Connell, S.C. has served the legal needs of Wausau and north-central Wisconsin for almost 90 years. In that time, the firm has engrained itself in the community and solidified its position as a premier choice for a wide range of legal needs. As a full-service law firm, the attorneys at Crooks, Low & Connell are accepting new clients in a variety of practice areas, including criminal defense; family and divorce law; estate planning and probate; personal injury; business, commercial, employment and real estate matters; and general civil litigation.

To learn more or to schedule a consultation, visit https://www.crooks-law.com or call 715-842-2291.

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Marilyn Suey, Founder of The Diamond Group Wealth Advisors, Named 2019 Five Star Wealth Manager


We congratulate Marilyn Suey and her team at The Diamond Group Wealth Advisors for being named a Five Star Wealth Manager,” said Daxs Stadjuhar, Managing Partner and CCO, for The Financial Services Network.

Five Star Professional and The Diamond Group Wealth Advisors, are pleased to announce Marilyn Suey has been chosen as a Five Star Wealth Manager for 2019. This is their highest award for Wealth Managers and is based on ten criteria including credentials, education, regulatory and complaint history, number of client households served and other criteria. The list was published in the November issue of Diablo Magazine.

“The Diamond Group Wealth Advisors team and I are honored to be named among such a prominent list of well-respected wealth managers,” said Marilyn Suey. “It is our purpose and passion to support our clients to design their ideal lifestyles on their journey to reach financial independence. Our clients have come to expect long-term relationships based on excellence in service and the highest levels of trust, as they make informed decisions about their money so that it’s working harder for them.”

The Five Star Wealth Manager award program is the largest and most widely published award program in the financial services industry. The award is based on a rigorous, multifaceted research methodology, which incorporates input from peers and firm leaders along with client retention rates, industry experience, and a thorough regulatory history review.

“We congratulate Marilyn Suey and her team at The Diamond Group Wealth Advisors for being named a Five Star Wealth Manager,” said Daxs Stadjuhar, Managing Partner and CCO for The Financial Services Network. “We look forward to our continued success working together in support of our clients and our community.”

About the research process:

Now entering its 15th year, Five Star Professional conducts in-depth, market-specific research in more than 45 markets across the United States and Canada to identify premium service professionals.

Wealth manager award candidates are identified through firm nominations, peer nominations and industry qualifications, and then evaluated on 10 objective eligibility and evaluation criteria including; client retention rates, client assets administered, firm review and a favorable regulatory and compliant history.

Self-nominations are not accepted and wealth managers do not pay a fee to be considered or awarded. The award is not indicative of the wealth manager’s future investment performance. For detailed information on the Five Star Wealth Manager research methodology, visit http://www.fivestarprofessional.com.

The Financial Services Network

When you look at your financial advisor and their local office, what you don’t see are the myriads of people and organizations that they have partnered with in order to provide you with the personalized financial advice that you are seeking. Behind the scenes, your advisor has aligned with a broker-dealer, a branch office, investment companies, technology firms, insurance agencies, research teams, and a wealth of other professionals in order to ensure that they have the support needed to help you plan for your financial future.

One of those key relationships is The Financial Services Network (The Network). The Network was founded over three decades ago with a singular purpose of supporting independent financial advisors. The Network’s diverse team includes a highly experienced group of business, investment and compliance professionals serving the needs of a select group of financial advisors who share a common bond of excellence and desire to elevate their practices. The Network’s mission is to bring experience, expertise, and passion into partnerships so that advisors can focus on helping clients navigate their path to achieving financial security. The Diamond Group Wealth Advisors has been a partner office of The Financial Services Network since 2016.

The Diamond Group Wealth Advisors

The Diamond Group Wealth Advisors is an independent wealth management firm that empowers its clients to design and define their ideal lifestyles starting today, for tomorrow and for life. We follow a disciplined planning process that enables our clients to build their customized Prosperity Blueprint that guides them as they travel on their path toward financial independence. Our clients understand that their wealth is more than their money. Working with us, using our Prosperity Blue Print process, we help guide our clients to take care of their families, and the people and causes they care about deeply. http://www.diamondgroupwealthadvisors.com

Marilyn Suey is a registered representative with, and securities offered through LPL Financial, Member FINRA/SIPC. Investment advice offered through Strategic Wealth Advisors Group, LLC, a registered investment advisor. Strategic Wealth Advisors Group, LLC. and The Diamond Group Wealth Advisors are separate entities from LPL Financial. CA Insurance License #0E01981.

The LPL Financial Registered Representative associated with this website may discuss and/or transact securities business only with residents of the following states: California, Colorado, North Carolina, New Jersey, New York, Ohio, Virginia, and Nevada. For information on how we can become registered in your state, please contact our office.

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Greenberg Traurig Expands Private Equity Capabilities with Addition of Yossie Horwitz in New York


“I am excited to expand upon the breadth of services Greenberg Traurig offers and work alongside the other top-tier private equity deal lawyers across the firm and in New York to continue providing clients with top-flight representation.” – Yossie Horwitz

As part of its strategic growth strategy in New York and in response to client demand, global law firm Greenberg Traurig, LLP has welcomed Yossie Horwitz as a shareholder in the Private Equity Practice. Horwitz joins from Paul Weiss, where he was Counsel. His arrival follows a year in which Greenberg Traurig has experienced significant growth in its Private Equity Practice.

Horwitz focuses his practice on complex corporate and transactional matters, with a primary focus on representing private equity sponsors, hedge funds, family offices, and their portfolio companies in connection with leveraged buyouts, mergers, acquisitions, divestitures, financings, restructurings, workouts, minority investments, and general strategic and corporate matters.

“Yossie’s impressive deal track record and experience in complex transactions adds depth and brings a unique skill-set to the practice with financial services and asset-management transactional experience, broadening the scope of services we provide clients,” said Alan I. Annex, co-chair of the firm’s global Corporate Practice. “He shares our commitment to elevating the client experience and we are thrilled to welcome him as a shareholder both to the firm and our global Private Equity Practice.”

“Greenberg Traurig’s platform was especially attractive to me given its deep regulatory expertise across multiple industries and expansive geographic reach, factors especially relevant to my client’s wide-ranging transactional activity,” said Horwitz. “I am excited to expand upon the breadth of services Greenberg Traurig offers and work alongside the other top-tier private equity deal lawyers across the firm and in New York to continue providing clients with top-flight representation.”

Horwitz has extensive experience steering private equity and asset management related transactions, including leading acquisitions and sales of investment managers, minority investments in traditional and alternative asset management firms and spin-outs of investment management businesses and teams from larger organizations. He received his LL.B. from Bar-Ilan University.

About Greenberg Traurig’s Private Equity Practice:

Greenberg Traurig’s Private Equity Practice has wide-ranging experience representing private equity firms in complex domestic and cross-border transactions in a variety of industries, including consumer products, aerospace, manufacturing, food and beverage, health care, financial services, distribution, and technology and utilizes the firm’s wide ranging regulatory and other resources to help clients consummate transactions in a streamlined and efficient manner. Greenberg’s Private Equity Practice regularly advises regional, national, and global private equity firms in connection with acquisitions, dispositions, financing transactions and other corporate matters. The ability to leverage the firm’s unique geographic platform and extensive range of regulatory, practice and industry capabilities across the firm distinguishes Greenberg Traurig from other large firms. To learn more about Greenberg Traurig’s Private Equity Practice, click here.

About Greenberg Traurig: Greenberg Traurig, LLP (GT) has more than 2,100 attorneys in 41 offices in the United States, Latin America, Europe, Asia, and the Middle East. GT has been recognized for its philanthropic giving, diversity, and innovation, and is consistently among the largest firms in the U.S. on the Law360 400 and among the Top 20 on the Am Law Global 100. Web: http://www.gtlaw.com Twitter: @GT_Law.

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Senske Services Hosts Its 17th Annual Charity Holiday Light Show Benefiting 2nd Harvest


Senske Holiday Light Show

It’s fun spreading a little holiday cheer each year.

The annual light show held at Senske headquarters, located at 400 N. Quay, Kennewick, consists of more than 500,000 holiday lights in a choreographed, animated display. The show will run nightly, from 5pm-midnight throughout the month of December.

According to Becca Presley, Director of Marketing and Communications for Senske, the “Light and music show is a proud tradition in the Tri Cities and our way of giving joy to the community. It’s fun spreading a little holiday cheer each year.”

Visitors are encouraged to walk around the event site and fully immerse themselves in the show. There are selfie stations setup to captures photos with friends and family. Letters to Santa can be mailed in an official North Pole mailbox.

Pavement Service Control has generously donated large reader boards to assist with traffic flow.

Donation drop boxes are available to collect non-perishable food items and cash or checks for 2nd Harvest. Each year this event raises enough cash and food to provide over 3000 meals.

About Senske Services:

Senske Services is a leading lawn, tree and pest control service provider that is locally owned and operated, with its corporate office based in Kennewick, Washington. It has been a trusted source of lawn, tree and pest control services since 1947 across Washington, Idaho, and Utah, as well as pest control in Las Vegas, Nevada. To see what Senske can do for you, visit http://www.senske.com.

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TouchPoint One Issues New Report Spotlighting Critical Support Gaps for Contact Center Supervisors


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“If your contact center isn’t achieving the level of prosperity that you know it’s capable of, it’s important to identify and fix the issues undermining supervisor effectiveness as they are the linchpins to maximizing employee, customer, and business potential.”

TouchPoint One, the leading provider of employee engagement and performance management solutions for contact centers, today published survey research spotlighting critical support gaps for contact center supervisors. The report, entitled “Why Your Customer Contact Operations May Be Failing and What You Can Do to Fix It” delivers important insights for executives seeking clear solutions to address employee turnover, drive, and effectiveness in an era of unprecedented technological transformation and competition for talent.

Completed by several hundred respondents in the U.S. and nearshore countries, TouchPoint One’s report is the first survey of its kind in which contact center supervisors were asked about the quality and adequacy of support they were provided by their employers and senior managers were asked similar questions regarding the support they provided or wished to provide their supervisors.

Among several key insights, the report identified encouraging agreement between senior and frontline managers about the value of training. Thirty-one percent of contact center supervisors identified training as the one thing they wished their employer would provide more of, second only to higher wages and financial incentives cited by 36 percent. Thirty-eight percent of senior leaders indicated training as the one thing they’d like or plan to provide more of to supervisors to help them succeed. However, no senior manager mentioned compensation as a most useful thing provided to supervisors to help them succeed.

“Lasting success in the contact center hinges on supervisor success, but even basic levels of training, support, and tools required for them to function effectively are commonly lacking,” said Greg Salvato, CEO of TouchPoint One. “With the cooperation of our partners and clients, TouchPoint One surveyed hundreds of senior-level and frontline managers within large contact centers to pinpoint the factors undermining their ability to achieve the level of success they and their employees are truly capable of.”

Apart from the deficiency in training and skills development acknowledged by both supervisors and senior management and the distinct disconnect regarding the issue of higher supervisor compensation: real-time performance intelligence; management guidance and agent support systems; recognition, reward, and incentive programs; and programs to reduce stress were additional priorities expressed as critical by both groups.

Other key takeaways from the survey include:


  • Thirty-four percent of senior managers identified real-time performance intelligence as the most important thing provided by the organization to help supervisors succeed. 26 percent of supervisors consider it the most useful thing provided to them by their employer to help them succeed.
  • Twenty-five percent of frontline leaders surveyed said management guidance and agent support systems were the one thing they wish their employer would provide them to help them succeed.
  • Twenty-four percent of the supervisors identified a desire for more recognition than was currently provided, while only 16 percent of senior managers mentioned it as the top concern.
  • Senior leadership was slightly more critical of its performance than were the recipients of the support to whom they are responsible, indicating a healthy and encouraging sense of accountability of their need to do better.

“The report is intended to stimulate serious thought and action by contact center executives interested in better understanding and fulfilling the needs of their frontline leaders, their most vital human capital asset, and improving their organization’s stature, influence, and value to its customers, employees, and stakeholders,” said Salvato. “If your contact center isn’t achieving the level of prosperity that you know it’s capable of, it’s important to identify and fix the issues undermining supervisor effectiveness as they are the linchpins to maximizing employee, customer, and business potential.”

To access the full report, visit the TouchPoint One web site. Please also follow us on Twitter @TouchPoint_One and on LinkedIn.

About TouchPoint One

TouchPoint One is the leading provider of employee engagement and performance management solutions for contact centers. The Company’s Acuity product is a full-featured contact center performance management platform that enables improved decision making, talent development, and process execution at every operational level. TouchPoint One customer contact solutions deliver the rich benefits of employee dashboards, balanced scorecards, gamification, and advanced performance management through innovative design and complete, functional alignment with business processes and strategies. http://www.touchpointone.com

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Appnovation Continues to Drive Growth with New Toronto Office and Senior Hires


Global digital consultancy Appnovation today announced the opening of a new office in Toronto, Canada, strengthening the company’s presence across the region and enhancing its full-service digital capabilities. Appnovation grew 520% over the past five years, and there’s no signs of slowing down, adding two senior leaders to the team in Toronto:

Allison Humphries, VP of Strategy, is a senior tech strategist focused on building brands, experiences, and businesses inspired by people, culture, and the technology that’s shaping our connected world. Her previous experience with top tier agencies include BBDO, FCB, SapientRazorfish, and Critical Mass., where she’s partnered with global brands in the creation of innovative brand experiences including 21st Century Fox, Samsung, Xbox, Citibank, TD, Joe Fresh, Gillette, and Molson-Coors.

John Mozayani, VP of Technology, is a business driven technology and operations executive with twenty-three years of professional experience in strategic planning, design and implementation of high profile multi-national initiatives. He brings significant international experience having held leadership roles in Europe and North America with a proven track record of successfully building and managing high-performance cross-functional teams. John has expertise in management consulting, marketing technology & operations and information security with experience in automotive, financial services, consumer electronics, telecom, technology, and healthcare.

“We’re extremely excited to be expanding our footprint in the Toronto market with the opening of our new office. Our vision, led by Allison and John, is to create a local presence that drives our focus on innovation and quality to both existing and new clients,” says Scott Wassmer, General Manager, Americas of Appnovation. “We expect this to be one of the fastest growing locations over the next two years and look forward to all of the new faces that will be joining the Appnovation team.”

These key appointments are part of Appnovation’s global expansion drive, and join a growing team at the heart of Toronto’s tech hub in a beautiful 100-year old building. With room to grow, open positions for Appnovation’s Toronto office include: Technology, Business Development, Delivery, People and Culture, and more to come in the near future.

About Appnovation

Appnovation is a global full-service digital consultancy. We seamlessly integrate strategy, user experience, development, deployment, training and support, allowing clients to continuously innovate their digital services and touchpoints.

Headquartered in Vancouver, Canada, we are a community of 350 people in 15 offices across five countries including Canada, the US, the UK, Belgium, the Netherlands and Hong Kong.

Appnovation. Inspiring Possibility.

Learn more at appnovation.com

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Media Contact:

Vanessa Burley

Appnovation

vanessa@appnovation.com

http://www.appnovation.com

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