Business: Insurance

Boost.ai to Showcase Conversational AI Solutions for Financial Institutions at FinovateFall 2019

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NEW YORK and SANTA MONICA, Calif. (PRWEB)

Boost.ai, developers of the world’s most advanced conversational AI, will appear on stage at FinovateFall 2019 to showcase its AI-powered virtual agents, which are helping banks, financial institutions, and insurance companies automate and improve customer communications with unprecedented success.

Already one of Europe’s leading providers of AI-powered virtual agents, Boost.ai announced its expansion into the U.S. market earlier this year (2019). Boost.ai will be demoing its market-leading conversational AI technology at FinovateFall 2019, including presenting details of their successful ‘Aino’ virtual agent work with DNB, the largest bank in Norway, who have seen the following results:

  • Aino now automates 55% of all incoming chat traffic for DNB. This equates to 20% of all customer service requests across all channels, including phone and email.

  • 49% reduction in all B2C chat support

  • 53% reduction in all B2B chat support

  • 10,000+ automated conversations every day

  • Over 1 million conversations since launch in June 2018


“Boost AI is far more than a chatbot, with our virtual agents providing AI ‘first responders’ on the front-line, handling all text-based customer support tasks,” said Lars Selsås, co-founder and CEO at Boost.ai. “Boost.ai has achieved first-response success rates unheard of until now, consistently automating fully 50 percent of all front line queries and text-based customer support tasks. The remaining 50 percent of incoming queries handled by our AI-powered virtual agents are intelligently and effectively handed off to the appropriate channel for resolution.”

Boost.ai’s presentation will take place on Tuesday, Sept. 24 at 1:40 p.m. at the New York Marriott Marquis in New York City, on the second day of Finovate’s two-day lineup of cutting-edge innovations in financial and banking technology. Each company appearing at the event is handpicked from among hundreds of nominations, both startups and established companies, that have developed technical solutions to resolve real-world pain points.

To learn more, interested parties are encouraged to attend the Boost.ai demo on September 24 at 1:40pm local time at FinovateFall, or they can contact media@boost.ai to arrange a demo of the Boost.ai solution. Members of the media and analyst community may contact boostai@sparkpr.com

About Boost.ai

Boost.ai is a privately held software company that specializes in conversational artificial intelligence (AI). Inventor of the world’s most complete software for building, implementing and operating virtual agents powered by conversational AI technology, Boost.ai helps banks, financial institutions, and other enterprise companies focus on their business objectives and customer relationships while creating new lines of revenue and new customer experiences. With unlimited scalability, enterprise-level security and best-in-class privacy features, Boost.ai’s technology is used by hundreds of global companies and organizations. Boost.ai is a Norwegian software company founded in 2016 with North American headquarters in Santa Monica, Calif.

Boost, Boost.ai and ASU are trademarks or registered trademarks of Boost.ai in the United States and/or other countries. All other trademarks or registered trademarks are property of their respective holders.

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