A diverse talent pool and continued investment in talent,
A curated delivery model that enables ready availability of healthcare professionals including Philippines and US Registered Nurses across various settings and ensures quick ramp-up according to clients’ requirements and systems,
And the ability to serve a variety of CCM enterprises with end-to-end coverage of the market from care coordination to quality improvement services.
The PEAK Matrix is a proprietary framework for assessing the relative market success and overall capability of service providers based on performance, experiences, ability, and knowledge. Each service provider is comparatively assessed on two dimensions: market success and delivery capabilities. Market success is measured by revenue, number of clients and year-over-year growth. Delivery capability is measured by scale of operations, scope, technology and innovation, delivery footprint and buyer satisfaction. The PEAK Matrix assessment process also includes provider customer reference interviews – a critical step which some other research firms exclude.
The marketplace is observing a paradigm shift to value-based frameworks with the triple aim of providing better care for individuals, better health for populations, at a lower cost. As a result, enterprise innovation in care delivery models is increasingly becoming a source of competitive differentiation. “Service provider collaboration can help better achieve this differentiation,” said Abhishek AK, vice president at Everest Group. “Shearwater Health’s vast clinical talent pool, flexible delivery models, and partnerships with healthcare technology vendors have enabled it to be positioned as a Leader in Everest Group’s Clinical and Care Management Operations – Services PEAK Matrix® Assessment 2023.”
“Being named a Leader in Everest Group’s Clinical and Care Management Operations – Services PEAK Matrix® Assessment is a testament to Shearwater’s commitment to educating a global nursing workforce to address worldwide nursing shortages,” said Tom Kendrot, chief executive officer of Shearwater Health. “Our team of onsite and remote clinicians enables our clients to focus on their internal teams practicing at the peak of their license. We are honored to have a prestigious organization like Everest Group recognize Shearwater’s leadership in supporting and developing clinical resources through our academies and various other talent development strategies.”
About Shearwater Health
Shearwater Health provides teams of remote and onsite clinicians that expand the size and impact of clinical teams so that clients can focus on internal teams practicing at the peak of their license. From bedside to back-office, there are over 4,000 Shearwater clinicians solving medical and administrative problems every hour of every day all over the world. Shearwater combines clinical expertise with Six Sigma process excellence and RPA technology to improve healthcare outcomes. For more information, please visithttp://www.shearwaterhealth.com.
Netflix documentary Untold: Swamp Kings, prominently features Brandon Spikes, and is now available on Netflix MELBOURNE, Fla., Aug. 22, 2023 /PRNewswire/ — Consumer Automotive Finance, Inc. (OTCPK: CAFI), a company that operates in the sports supplement, fitness equipment, and health and…
Salesforce Connector provides superior chat capabilities, such as rich media attachments, image moderation, webhooks, and a customizable end-user experience that can be tailored to companies’ specific needs. With integration of the AI chatbot, SmartAssistant, Sendbird now provides even more high-quality responses to support queries. Whether it’s answering frequently asked questions or troubleshooting product issues, SmartAssistant for Salesforce Connector ensures helpful and human-like responses throughout the customer support journey.
Sendbird’s cutting-edge generative AI solution enables users to leverage high-value first-party data for support interactions. Users can now easily create AI knowledge chatbots without the need for OpenAI credentials. This can provide personalized and human-like chatbot conversations to quickly meet customer needs while improving agent efficiency.
The new integration builds upon and extends Salesforce Connector’s Summarize feature. What was tested conceptually through the beta period is now an essential, valuable part of the Salesforce Connector tool. Summarize is powered by ChatGPT and enables agents to get a comprehensive summary of an entire support chat conversation with a customer in an instant; agents no longer need to read the conversation from the very start to provide the best, immediate support for their users.
In addition to SmartAssistant and Summarize, Sendbird also incorporated new Moderation capabilities. Organizations can moderate message content and users from the convenience of a single dashboard. With the supported filters and moderation methods, they can determine the level of suitability of language, images, and other content for their applications using Salesforce Connector. Users also benefit from Auto-Translation, in which Salesforce Connector translates received messages into an agent’s preferred language within the case chat.
With Sendbird Salesforce Connector, organizations get an out-of-the-box solution with seamless, near-instant integration compared to other chat solutions that can take weeks. This translates to faster time to value. Additionally, as a cloud-based solution, the tool is persistently updated with no interruption to the user experience and no management demands on teams.
To learn more about how Sendbird Salesforce Connector with SmartAssistant enables effortless query resolution, personalized interactions, enhanced agent productivity, seamless integration, and more, go to https://sendbird.com/products/salesforce-connector.
About Sendbird
Sendbird believes conversations are at the heart of building relationships and getting things done. The company’s communications API platform powers over 7 billion mobile messages and interactions globally every month. Industry leaders like Reddit, Hinge, and Paytm build with Sendbird notifications, chat, voice, video, and livestream solutions to create a differentiated user experience that improves customer retention, conversion, and satisfaction.
Headquartered in California, Sendbird is venture-backed by ICONIQ Growth, STEADFAST Capital Ventures, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator.
15 US Patients Successfully Treated with the Elevate™ System – an FDA-Designated Breakthrough Device KADIMA, Israel, Aug. 22, 2023 /PRNewswire/ — Magenta Medical, developer of the world’s smallest heart pump, announced today the completion of enrollment to its FDA-approved Early…
“We are honored to have distinguished experts join our mission and propel us to new heights. Their expertise will play a pivotal role in shaping a future where the cybersecurity industry is both multicultural and differentiated, ensuring representation for women and underrepresented minorities,” said MK Palmore, Vice President of Cyversity. “Together, we are dedicated to building a more resilient and inclusive industry, fortified by a rich tapestry of skills, backgrounds, and perspectives.”
The Advisory Board is comprised of the following leaders: Clar Rosso, Chief Executive Officer at ISC2; Marene Allison, (Retired) Global CISO Johnson & Johnson; Phil Venables, Chief Information Security Officer, Google Cloud; Corey Thomas, Chairman & CEO at Rapid7; and Bertina Ceccarelli, Chief Executive Officer, NPower.
“The mission of Cyversity is one that has a long-standing commitment to driving actionable change around diversity and inclusion,” said Clar Rosso, Chief Executive Officer at ISC2. “As an Advisor, I am excited to leverage my expertise to propel this cause forward and create a lasting impact in the cybersecurity landscape. Together, we will foster a more inclusive industry that embraces diversity and empowers individuals from all backgrounds to thrive in cybersecurity.”
“I am pleased to work with Cyversity, a vitally important organization working to establish a diverse and inclusive cybersecurity workforce,” said Phil Venables, Chief Information Security Officer, Google Cloud. “I look forward to collaborating with Cyversity’s other Advisory Board members to help overcome challenges and shape a future for the industry where diversity is embraced and thrives with unwavering representation for women and underrepresented minorities.”
Cyversity Advisory Board Member Bios:
Clar Rosso, Chief Executive Officer at ISC2
Clar Rosso, Certified in Cybersecurity, has more than two decades of experience helping global professional associations and certifying bodies grow and strengthen member value. As CEO of ISC2, she has established a forward-looking strategic framework and set bold goals for the future of the cybersecurity profession.
Under Clar’s leadership, ISC2 has experienced record growth of its global community through the launch of several key initiatives. The association’s pledge of One Million Certified in Cybersecurity has provided a pathway for individuals to access foundational cybersecurity education, and a free opportunity to take the Certified in Cybersecurity exam. This addition to the ISC2 portfolio develops a pipeline to fill the cybersecurity workforce gap. Clar oversaw the creation of an Advocacy team that has strengthened – and raised – the global profile for ISC2 with key policy makers around the world. These efforts help ensure cybersecurity professionals are consulted and considered during the formation of cybersecurity policy, legislation, regulations and standards on the global stage.
Under her direction, ISC2 established a Diversity, Equity and Inclusion (DEI) with the goal of ensuring the cybersecurity profession better represents the diversity of the world it protects and that rewarding cybersecurity jobs are accessible to more people.
Prior to joining ISC2, Clar served as the executive vice president, engagement and learning innovation for the Association of International Certified Professional Accountants (AICPA) where she led the development and execution of strategy to support global competency development and lifelong learning for the finance and accounting profession.
Clar holds a bachelor’s degree in rhetoric and communications from the University of California, Davis and a master’s degree in special education from San Francisco State University. She also holds the ISC2 Certified in Cybersecurity certification.
Marene Allison, (Retired) Global CISO Johnson & Johnson
Marene Allison has recently retired as Vice President and Chief Information Security Officer for Johnson & Johnson, joining them in 2010. She has had over 30 years of corporate risk and security responsibilities that have included not only J&J but also Medco Health Solutions, as their Chief Security Officer having had responsibility for all aspects of security, both physical and IT as well as Business Continuity and Identity and Access Governance for the corporation. Setting up their HIPAA security and privacy compliance and Head of Global Security for Avaya communications where she worked on securing the World Cup Network in Korea and Japan in 2002 and Vice President of Loss Prevention and Safety for the Great Atlantic and Pacific Tea Company. Before joining the corporate world, she served as a Special Agent in the FBI working on undercover drug operations in Newark, NJ, also working on the Roger’s bombing in San Diego, CA. She developed and participated in the nuclear terrorism exercise, Compass Rose in 1988 at Camp Pendleton, CA. Marene is a graduate from the United States Military Academy at West Point, in the first class of women. She served in the Army in the Military Police, at Ft Hood, Texas, Ft Chaffee, AR and Ft McClellan, AL. She has served on the Defense Advisory Committee on Women in the Services appointed by the Secretary of Defense and the Overseas Advisory Committee appointed by the Secretary of State. She served on the Health ISAC Board of Directors and is a founding member of West Point Women and currently serves as their President representing almost 7000 women west point graduates. She is also serving as an advisor to CISA/DHS on national resiliency. She and her husband operate an organic blueberry farm and are currently the largest producers of organic berries in Madison County Florida.
Phil Venables, Chief Information Security Officer, Google Cloud
Phil Venables is the Chief Information Security Officer of Google Cloud where he leads the risk, security, compliance, and privacy teams. Before joining Google, he was a Partner at Goldman Sachs where he held multiple roles over a long career, initially as their first Chief Information Security Officer, a role he held for 17 years.
In subsequent roles, Venables was Chief Operational Risk Officer, an operating partner in their private equity business and a Senior Advisor to the firm’s clients and executive leadership on cybersecurity, technology risk, digital business risk, and operational resilience. In addition to this, he was a Board Director of Goldman Sachs Bank. Before Goldman Sachs, Venables held multiple Chief Information Security Officer roles, and senior engineering roles across a range of finance, energy, and technology companies.
Outside of Google, Venables is a member of the President’s Council of Advisors on Science and Technology. He also serves on the boards of the NYU Tandon School of Engineering, the NYU Stern Business School Volatility and Risk Institute, the Information Security and Privacy Advisory Board of NIST and is a member of the Council on Foreign Relations.
Corey Thomas, Chairman & CEO at Rapid7
Corey Thomas is the CEO of Rapid7, as well as the chairman of its board of directors. In 2023, Corey was appointed to the National Security Telecommunications Advisory Committee (NSTAC) and elected chair of the Federal Reserve Bank of Boston. Corey is a member of the Council on Foreign Relations and serves on the Blue Cross Blue Shield of Massachusetts board of directors, LPL Financial board of directors, and Vanderbilt University board of trust. He is an active angel investor to technology companies, advisor to organizations undergoing technology transformation, and sought after speaker and panelist. He previously served on the U.S. Commerce Department’s Digital Economy Board of Advisors. Corey has extensive experience leading technology companies to the next stage of growth and innovation. Prior to joining Rapid7, Corey spent time at Parallels, Inc., Microsoft, Deloitte Consulting, and AT&T. Corey received a B.E. in electrical engineering and computer science from Vanderbilt University and a MBA from Harvard Business School.
Bertina Ceccarelli is the Chief Executive Officer of NPower, a national tech training and job placement nonprofit, rooted in community, and on a mission to advance equity in the tech industry. She joined NPower in 2016 with a passion to disrupt the status quo and build more inclusive workplaces. Under her visionary leadership, NPower has grown five-fold, expanding their proven program to several new cities.
Bertina’s commitment to helping young adults and military-connected individuals launch tech careers and break social and economic mobility barriers has led to her involvement in strategic alliance organizations including: Founding member of TechPact; member, CEO Action; steering committee member, American’s Promise; Wall Street Journal CEO Council; as well as membership on Forbes Council and Concordia communities. She was named as one of the Tech Industry’s Brightest Superstars by the US Black Engineer & IT magazine.
An engineer by training, Bertina has worked as a technology leader at Procter & Gamble and NBC before pivoting to the nonprofit sector. Growing up in a working-class family and the first to graduate from high school, she was drawn to a community that once supported her own educational endeavors. After a successful career in the corporate sector, Bertina chose to transition her skills to the nonprofit sector. Bertina held senior leadership roles at United Way of New York City and the Wildlife Conservation Society where she was responsible for generating over $85 million annually in programmatic funds. She graduated from the University of California, Berkeley with a B.S. in Industrial Engineering and Operations Research and received an MBA from Harvard Business School.
She is an engaged storyteller, who leads with heart, committed to moving the mission of NPower to new heights. She is the co-author, together with Susanne Tedrick, of the upcoming book, “Innovating for Diversity: Lessons from Top Companies Achieving Business Success through Inclusivity” to be published by Wiley March 2023.
A native Californian, Bertina is now a proud resident of Brooklyn where she lives with her husband and teenage son.
About Cyversity
Cyversity was created as a 501(c)3 non-profit association dedicated to the academic and professional success of minority cybersecurity students and professionals. Cyversity tackles the ‘great cyber divide’ with scholarship opportunities, diverse workforce development, innovative outreach, and mentoring programs.
Contact Leslie Kesselring Kesselring Communications for Cyversity [email protected]
“We can’t just sit back and do nothing, said the Dr. Murphy, we have do something about this. These shockingly bad conditions are related to one common denominator, illiteracy. It starts with providing reading materials to youth so they grow up reading! And something workable must be done about it.”
Dr. Ronald Murphy has been serving his community for over 15 years with excellent health care services. He has now become a pillar in fighting illiteracy in his own area, and is setting an example for others across the globe.
He agrees with Mr. Pete Osman, CEO of Toys for Tots when he says: “We believe that reading is the most important skill a young child can learn and that e gift of a book along with a toy can make a significant contribution to helping break the cycle of poverty one child at a time.”
“I will do what it takes to help every young person in my community. I hope other professionals will come on board and do the same!” – Dr. Murphy
Biography
Dr. Murphy graduated from SIU Dental School in Alton, IL in 2002. He did his undergraduate at Bradley University graduating in 1998. His practice is located in Batavia, IL where he has been practicing since January of 2005. He resides in Batavia with his wife and three young girls. During dental school, Dr. Murphy went to Jamaica on a humanitarian trip where the team of doctors and students performed extractions, cleanings and basic restorative procedures. Furthermore, when he graduated from SUI Dental School, he received an award from The Academy of Operative Dentistry.
He is currently a member of American Dental Association, Illinois Dental Society (http://www.isds.org), Fox Valley Dental Society, Chicago Dental Society, and the Academy of General Dentistry. He has received an award for Top Doc organization in 2011.
Dr. Murphy enjoys spending time within the community. He has been a member of Batavia Rotary since 2005 and severed as Secretary of the club for 2 years. Furthermore, he is member of Batavia Chamber of Commerce and served on Batavia Access Fireworks Committee.
Dr. Murphy likes to spend his free time traveling to warm places. Furthermore, he enjoys deep sea fishing. He is still looking for the blue marlin that got away from him on his honeymoon in 2002. In addition, Dr. Murphy enjoys spending time with his family. The three little girls keep him hopping.
Dr. Murphy listens to patient needs and answers all questions. He enjoys providing quality and personalized health care to each patient.
Protean BioDiagnostics to enhance its current offering of advanced diagnostic services as a Travera Center of Excellence. Travera’s Rapid Therapy Guidance testing for patients with advanced carcinomas can help determine their cancer’s response to specific drugs.
MEDFORD, Mass., Aug. 22, 2023 /PRNewswire-PRWeb/ — Protean BioDiagnostics is proud to announce its partnership with Travera. As one of Travera’s first Center of Excellence, the partnership marks the launch of an opportunity that provides patients with advanced carcinoma a functional profile of their cancer cells. Advanced carcinoma patients often have clinically indicated biopsies or malignant fluid drained to provide symptomatic relief. Travera’s unique technology takes advantage of this tissue or fluid to screen the response of the live tumor cells against approved anti-cancer therapies.
“The opportunity provided by Travera’s unique technology offers the promise of a universal biomarker for those patients with advanced disease or those who have exhausted other treatment options. Protean is excited to leverage the application and clinical utility of this incredible state-of-the-art technology and bring it to the patients Protean serves,” said Dr. Anthony Magliocco, MD and CEO of Protean. “This technology provides a wonderful addition to Protean’s current complement of unique services and aligns with Protean’s mission of making some of the world’s most advanced clinical diagnostics available to cancer patients regardless of where they live or are being cared for. As a Travera Center of Excellence, we are excited to work with Travera to bring its diagnostics to our patients.”
Travera is collecting ongoing data through real-world evidence and formal clinical trials. As part of its partnership with Travera, Protean patients will have no-cost access to Travera’s Rapid Therapy Guidance testing through the Protean MAPS™ platform. Free testing is open to anyone with carcinoma and access to live cells through a biopsy procedure or malignant fluid drain (pleural effusion, ascites, etc.). While Travera’s CLIA-certified lab and technology is indicated for 39 different cancers and 100+ FDA-approved cancer therapies, this partnership plans to target ovarian, lung, and pancreatic cancers. When patients connect with Protean or Travera, each team will work with treating physicians and institutions to ensure the specimens are properly stored and sent to Travera, where cancer cells in the specimen will be screened against up to 20 candidate drugs relevant to the specific patient or cancer type.
“We are thrilled to add Protean BioDiagnostics as our newest Center of Excellence. Their broad offering of esoteric diagnostics services and integrated MAPS™ platform will offer our patients and partner clinicians the ability to pair our unique screening technology based on cancer cells’ growth response to candidate drugs with other valuable diagnostic insights. Our mutual goals of improving care and outcomes for late-stage disease makes Protean an ideal partner,” states Clifford Reid, Travera’s CEO.
About Protean
Protean BioDiagnostics Inc. is bringing precision care diagnostics to all patients, everywhere, through its innovative Protean MAPS™ System with integrated Virtual Tumor Boards. In addition, Protean assists world-class pharmaceutical and biotech companies in developing clinical assays and companion diagnostics from its CLIA-certified, CAP-accredited laboratory in Orlando, FL. To learn more, visit http://www.proteanbiodx.com Dr. Magliocco brings more than 30 years experience as a recognized global leader in the development of innovative cancer diagnostics to Protean.
About Travera
Travera assists oncologists in selecting treatments for their patients with our revolutionary cancer therapy guidance test that predicts which cancer drugs are most likely to be effective for each cancer patient. Using a disruptive single-cell measurement technology invented at MIT that measures the ex vivo growth response of live tumor cells to candidate drugs, Travera has overcome the problems that have prevented the many previous generations of therapy guidance tests from being effective in clinical practice. Travera’s 2-day Rapid Therapy Guidance™ test enables patients who are running out of therapeutic options to discover additional options and continue their battle against cancer.
ALBUQUERQUE, N.M., Aug. 22, 2023 /PRNewswire/ — Western Sky Community Care (“Western Sky”) a managed care organization and wholly owned subsidiary of Centene Corporation, announced its partnership with the National Council on Independent Living to improve accessibility for people with…
Best Property Intelligence Solution The Rent Manager platform provides complete accounting and reporting resources; intuitive marketing and mobile tools; and comprehensive maintenance and property management capabilities; in addition to an ever-growing network of integrated technology providers. The software offers innovative, customizable solutions to help meet the operational needs of companies that manage all types of properties—from multifamily apartments and single-family homes, to manufactured housing communities, commercial real estate, and more.
About LCS Incorporated in 1987 and headquartered in Cincinnati, Ohio, LCS develops business-critical software used in all 50 states and several global markets. LCS products include Rent Manager® property management software, rmVoIP telephone systems, and enterprise-level hosting solutions via its Sentry Data Center.
LCS provides complete network design, implementation support, and custom website development through its IT Services and Web Design Services divisions. With more than 40,000 users, LCS combines the best technologies with best practices to create unique, affordable, customer-focused products and services.
For more information about LCS, please visit LCS.com.
About The CODiE Awards The SIIA CODiE Awards is the only peer-review program to showcase business and education technology’s finest products and services. Since 1986, thousands of products, services, and solutions were recognized for achieving excellence.
To learn more about the CODiE Awards, please visit siia.net/CODIE.
As part of AP’s commitment to ensuring excellent healthcare options, Cleveland Clinic has undergone rigorous evaluation and met the highest standards of quality, safety, and patient outcomes. For nearly 30 years, Cleveland Clinic’s Heart, Vascular and Thoracic Institute has earned the No. 1 national ranking in U.S. News & World Report’s Best Hospitals.
“We are proud to welcome AssuredPartners to our Center of Excellence Program,” said Lars Svensson, M.D., Ph.D., Chief of the Cleveland Clinic Sydell and Arnold Miller Family Heart, Vascular & Thoracic Institute. “Our caregivers are dedicated to providing the highest quality care for our patients and this relationship will allow AssuredPartners’ members and their families to now benefit from that.”
AssuredPartners, a national partnership of leading independent insurance brokers, is focused on fostering relationships with successful regional and local firms who match their passion for providing clients with unparalleled service and a dedication to doing the right thing.
“Choosing Cleveland Clinic as a Center of Excellence aligns perfectly with our mission to provide our policyholders with access to the best healthcare resources available,” said Jim Hartz, Senior Vice President, National Employee Benefits Practice Leader at AssuredPartners. “This collaboration ensures that our customers receive the utmost care and peace of mind when faced with critical health decisions.”
The relationship between AssuredPartners and Cleveland Clinic will help ensure that more families are able to access the level of care, support and resources they need to achieve excellent outcomes.
ABOUT ASSUREDPARTNERS, INC Headquartered in Orlando, Florida, AssuredPartners is a full-service insurance broker providing commercial insurance, risk management, employee benefits through consulting and services. With over 9,200 employees located in offices throughout North America, London, Belgium and Scotland, AssuredPartners is in the business of building relationships. While cementing powerful, lasting relationships built on trust earned from working openly and honestly with our partners. That’s what we call, Power through Partnership. For more information, call 513-624-1779, email [email protected] or visit http://www.assuredpartners.com.
