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Cypress Place Assisted Living Celebrates One Full Year Being Accident Free


Cypress Place logo

I feel that the use of teamwork and communication amongst all of our staff play a key role in the safety of the work environment we provide on a daily basis.

On November 7, 2019 Cypress Place Assisted Living, located at 1200 Cypress Point Lane in Ventura, CA, has maintained accident-free status among its staff for an entire year. To celebrate this commendable accomplishment, Cypress Place is rewarding its employees for their diligent work with festivities and complimentary access to a regional favorite restaurant food truck serving burgers in December. Upon the six-month mark the staff was treated to an employee favorite “Taco Day” with a food truck serving made-to-order tacos.

“The amazing staff at Cypress Place works so meticulously in providing excellent care, attention to detail, and unparalleled customer service to our residents and families,” expressed Glen Cummins, Meridian Senior Living Regional Director of Operations. “I feel that the use of teamwork and communication amongst all of our staff play a key role in the safety of the work environment we provide on a daily basis.”

“We are extremely proud of our staff in working so hard in achieving one year without accidents,” states Steve Spira, Executive Director of Cypress Place. “We pride ourselves in making safety a priority in our community and aim for another year accident free.”

Maintaining accident-free status at Cypress Place is an amazing feat as the statistics for injuries among workers in senior living facilities is staggering. According to the Bureau of Labor Statistics, in the year 2000 senior living home facilities had 100,000 or more injuries and illnesses ranking the third highest among U.S. industries. In 2008 the senior living home industry injury and illness incident rate of 12.5 injuries per 100 full-time workers is almost three times the industry average.

Preventing and addressing any potential occupational hazards along with quality training of staff is vital in helping prevent accidents among staff in senior living facilities. At Cypress Place, the leadership has established protocols to promote a safe environment for staff to work.

Acquired by Meridian Senior Living on June 1st, 2019, Cypress Place offers 152-beds with 76 independent living, 56 assisted living and 20 memory care units. Its two-story building offers a variety of floor plans including studios, shared studios, deluxe studios, and one-bedroom apartments appointed with private bathrooms, showers, and kitchenettes. Cypress Place offers amenities such as a landscaped garden, enclosed courtyards, library, activity room, game room, movie theater, fitness center, beauty salon, and a private dining room for family birthdays or other celebrations.

For more information regarding Cypress Place Assisted Living, please visit cypressplaceseniorliving.com or call (805) 290-1258.

About Meridian Senior Living:

Meridian Senior Living, a privately held company based in Bethesda, Maryland, owns and operates seniors housing communities across the country and provides operational consulting to 24 communities in China. With more than 70 communities in 21 states and more in development, Meridian is one of the largest seniors housing operators in the U.S. The company prides itself on providing the highest quality care, exceptional lifestyle programming and a distinctive dining experience for its residents. For more information on Meridian Senior Living, visit meridiansenior.com.

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Benetech, Inc. Increasing Its Impact on Dust Control and Employee Safety at U.S. Cement Plants


Cement Plant Solution

Cement Plant Solution

The MaxZone system solved the spillage and dust issues so the idlers and trackers no longer seize up. To correct the take-up spillage, Benetech added an extended tail box and sealed the entire loading zone, allowing the take-up to keep the correct tension on the belt.

Bulk material–handling specialists Benetech, Inc. have recently solved another production and safety challenge at a U.S. cement plant.

Located in the West, the facility had been contending with extreme spillage and dust as well as a poor material flow in its load zones due to the material type and the belt length. The excessive spillage on both belt sides caused the take-up pulleys to seize and the belt to mistrack. The spillage along the length also clogged idlers and tracker trainers. Other system issues included an improper loading angle, which damaged the belt, and poor idler spacing, which created belt sag and a lack of sealing on the belt.

In addition to losing costly material, the plant was forced into daily downtime for extra cleaning and maintenance. The fugitive dust and escaped material also began creating safety hazards for plant personnel.

Facility management consulted Benetech for a solution. After identifying the problem points and removing the existing skirt system, Benetech installed a 40-foot MaxZone® Modular Skirtboard and Belt Support system with inspection doors, tracker trainers, a V-Plow, dust curtains, idlers, peaked hoods, sealing skirt rubber with quick release clamps, and externally adjustable internal wearliners.

The MaxZone system solved the spillage and dust issues so the idlers and trackers no longer seize up. To correct the take-up spillage, Benetech added an extended tail box and sealed the entire loading zone, allowing the take-up to keep the correct tension on the belt.

To improve the flow of material, Benetech modified the existing chute to bring it closer to the belt for much gentler loading and impact, which reduced dust and spillage as well.

Beyond greatly enhancing dust control, material flow and retention, and conveyor-belt life, Benetech’s solution drastically reduced the plant’s maintenance expenses and hours. The plant also achieved more consistent production while making the facility safer for staff.

To support sustainable results after system installation, Benetech trained and worked alongside plant personnel to help ensure proper operation and maintenance.

Benetech’s solutions for cement plants include both custom engineering, procurement and construction as well as integration of new technology into existing systems. The company’s capabilities with bulk cement will be on display in booth 112 at the 38th International Cement Seminar & Exhibition on November 19-21, 2019, at the Cobb Galleria Centre in Atlanta, Georgia. For more event information, visit http://www.internationalcementseminar.com.

Benetech provides complete, performance-based solutions for dust mitigation and bulk material–handling systems. Its products, services and technologies reduce dust, prevent spillage, improve material flow and reinforce compliance. A partner in planning, engineering and operating dust-control and material-handling systems, Benetech helps companies assess challenges, establish priorities and achieve the results they require. For more information, please call (630) 844-1300 or visit http://www.benetechglobal.com.

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The U.S. Private Sector Job Quality Index (JQI) Shows Aggregate Job Quality for U.S. Workforce Has Deteriorated Steadily Since 1990


We realized several years ago that there was an unmeasured problem on the U.S. labor landscape.

Researchers at the Program on the Law and Regulation of Financial Institutions and Markets of the Jack G. Clarke Institute at Cornell University Law School (Cornell Law), the Coalition for a Prosperous America (CPA), the University of Missouri – Kansas City Department of Economics (UMKC), and the Global Institute for Sustainable Prosperity (GISP), today announced the launch of a new tool for evaluating the U.S. employment situation and predicting related variables: the U.S. Private Sector Job Quality Index (JQI). This new metric is likely to become a leading economic indicator on American jobs.

Conceived and begun in 2017, and representing over 18 months of cooperative work by economists Daniel Alpert, Jeff Ferry, Robert C. Hockett and Amir Khaleghi, the underlying work on the U.S. Private Sector Job Quality Index has resulted in an easily used measure by which to track and evaluate, with precision, changes to the U.S. jobs base that are of great consequence.

By tracking and measuring the shifting balance between high-wage/high-hours jobs and low-wage/low-hours jobs across time, the JQI shows that an intuitively compelling measure of job quality in the U.S. has deteriorated substantially since 1990, especially since 2006. This in turn goes a long way in explaining both depressed household income growth and overall economic growth below potential notwithstanding “good jobs numbers” over much of the past 30 years.

The JQI is a real-time economic indicator, and will be published monthly. Using data on private sector jobs provided by third party employers and aggregated in the U.S. Bureau of Labor Statistics (BLS) Current Employment Statistics (CES), the JQI is a weighted ratio of high-quality jobs divided by low quality jobs, with a reading of 100 evidencing an equal distribution. It covers all non-farm private sector production and non-supervisory (P&NS) jobs in 180 distinct industry sectors and several sub-divided categories. High-quality jobs are those offering a combination of hourly wages and weekly hours (i.e. weekly incomes) above the mean level for all P&NS jobs, and low-quality jobs are those below the mean, as that mean changes from month to month.

“We realized several years ago that there was an unmeasured problem on the U.S. labor landscape,” said co-author Daniel Alpert, Senior Fellow/Adjunct Professor at Cornell Law and Managing Partner of the investment bank, Westwood Capital LLC, who first conceived of the index in 2017. “Despite high and sustained levels of job formation, particularly since late 2012, and historically low levels of headline unemployment reached in recent years, hourly wages and weekly incomes have been acting as though there were considerable labor slack. The solution to this puzzle is found, in large part, in the composition of the jobs base and the deteriorating quality thereof over decades.”

The JQI white paper demonstrates highly significant correlations between movement in the U.S. Private Sector Job Quality Index on the one hand, and quarterly or annual changes in other economic data on the other hand, including: the U.S. Balance of Trade in Goods; Prevailing U.S. Sovereign Interest Rates; Labor and Multifactor Productivity; Capacity Utilization; and, Non-Residential Fixed Investment.

“The path of economic growth the U.S. has opted for since around 1980, and accelerating after 2000, has produced widespread underemployment, deteriorating job quality, and slower economic growth,” said co-author Jeff Ferry, Chief Economist at CPA. “The U.S. Private Sector Job Quality Index captures this phenomenon and points the way to new, superior measures of the U.S. employment market. This has important implications for growth strategies and labor market policies, and can also help us better understand voter decisions.”

“The macroeconomic and even socioeconomic implications of the JQI are tremendous, and put to rest many widely held false beliefs concerning the challenges faced by American workers and our broader economy. As it turns out, the aging of the U.S. population and the advent of the so-called ‘gig economy’ pale in comparison, where accounting for recent developments is concerned, to the steadily worsening characteristics of jobs now on offer from U.S. employers,” said co-author Robert C. Hockett, a faculty director of the Program on the Law and Regulation of Financial Institutions and Markets and the Edward Cornell Professor of Law at Cornell Law School. “The reality that multi-income families struggle more and more to make ends meet, even in a quantitatively “low unemployment” environment, is both unmistakable and explanatory of low growth, high debt, worsening inequality and a host of other ongoing economic and social problems. Current quantitative metrics are speechless about these causal relations, while our qualitative metric accounts for all of them.”

The index can also contribute valuable insight into the collapsing of the relationship between unemployment and price inflation, known as the Phillips Curve, over the past decade or more.

“The reality is that the structure of the labor market is changing and as job quality declines, economic risks spike,” added co-author Amir Khaleghi, a PhD candidate at UMKC and a Research Fellow at GISP. “Unlike any other economic indicator, the JQI encompasses the composition of the labor market and movements within the JQI have shown to be qa predictive signal for economic turns. Most recently, the JQI accurately predicted the downturn in economic growth commencing in the fourth quarter of 2018, well before the evidence thereof in other indicators. As a monthly index, the JQI trend has shown surprisingly sensitive predictive characteristics relative to other factors that are heavily linked to aggregate consumer demand.”

Beginning in December, the JQI will be released at 12pm Eastern Time on the same day as the BLS monthly jobs report, with the first report on Friday, December 6.

“The JQI should serve as a game-changer for the media that reports on economics, finance and trade,” said Michael Stumo, CEO of the Coalition for a Prosperous America. “This new tool will help policymakers, business leaders and academics better understand employment trends, household demand, aggregate economic growth, demand for capital and more. We’re also excited about its potential impact on trade, exchange rate and industrial strategy.”

The paper, explanatory deck and future U.S. Private Sector Job Quality Index releases can be found online at http://www.jobqualityindex.com.

About the Jack G. Clarke Institute of Cornell Law School

The Clarke Program on the Law and Regulation of Financial Institutions and Markets is devoted to understanding the key functions performed by banks, broker-dealers, investment companies and other financial institutions in the U.S., as well as global economic systems, and the roles played by law both in optimizing those functions and in constituting the market environments in which they are performed.

About the Coalition for a Prosperous America

The Coalition for a Prosperous America is the nation’s premier nonprofit organization working at the intersection of trade, jobs, tax and economic growth. It is a bipartisan coalition of farmers & ranchers, manufacturers and labor groups working for a national strategy to eliminate the trade deficit, create good paying jobs and deliver broadly shared prosperity to America.

About the University of Missouri Kansas City – Department of Economics

The Department of Economics is committed to promoting excellence in broad-based undergraduate programs; graduate and interdisciplinary doctoral education; research; and community, university and professional service. The department focuses its research, teaching and service efforts on the urban mission of the University by fostering a diversity of research and teaching perspectives for faculty and students.

About the Global Institute for Sustainable Prosperity

The Global Institute for Sustainable Prosperity (GISP) is an independent public policy think-tank dedicated to the promotion of interdisciplinary research in the service of an improved quality of life for all members of society. The institute focuses on developing solutions that provide decent employment opportunities for everyone ready, willing and able to work at a living wage.

Dentalfone Honored for Business Partnership with International Nonprofit Smiles Change Lives


Smiles Change Lives

Smiles Change Lives

Dentalfone, headquartered in Cocoa Beach, FL, was honored by the international non-profit organization, Smiles Change Lives (SCL), at its 9th Annual Gini Awards on October 19, 2019, in Kansas City, MO for its contribution to the organization.

The Gini Awards are named in honor of SCL founder, Mrs. Virginia “Gini” Brown, whose vision and dedication has created a legacy of care for underserved children in need of orthodontic treatment throughout the nation. This annual event honors the many orthodontic providers, referring dentists, volunteers, sponsors, and board members who have gone above and beyond to support the mission of SCL. SCL works with over 800 orthodontic providers nationwide to provide braces to children throughout the U.S. and Canada who otherwise could not afford treatment.

Dentalfone embodies the spirit of this award. Dentalfone has been a long-time business partner of SCL. As a business partner, Dentalfone graciously provides SCL partner orthodontists with discounts on its marketing and website design services. Dentalfone donated a custom application to Smiles Change Lives to assist them in spreading the word about the great work they do. To view this app on your smartphone, visit https://www.sclapp.org.

Dentalfone’s partnership with SCL allows participating orthodontists to treat more children by alleviating the financial concern associated with providing donated care.

About Smiles Change Lives

Smiles Change Lives provides access to life-changing orthodontic treatment for children from families that cannot afford the full cost of braces. Headquartered in Kansas City, the program has treated more than 13,000 children since 1997. With its origin as the Virginia Brown Community Orthodontic Partnership, Smiles Change Lives has emerged as the nation’s leader in providing access to orthodontic care for qualified and motivated youth. For more information, visit https://www.smileschangelives.org.    

About Dentalfone

Dentalfone is a leading provider of website development and digital marketing services for the dental industry. Dentalfone specializes in Hybrid-Responsive™ dental websites and search engine optimization (SEO). To learn more about Dentalfone or to request a consultation, call (855) 385-3663 or visit https://www.dentalfone.com.

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Incentive Solutions President & CEO Mark Herbert Raising Money for Children’s Healthcare of Atlanta


Mark Herbert Distinguished Clowns

Mark Herbert (right), and the rest of the Distinguished Clown Corps, come together every holiday season to spread joy to children in pediatric care.

“In addition to the financial support we’re able to provide to Children’s Healthcare of Atlanta, being able to visit with the kids in the hospital seems to really make a difference. The kids love it.” – Mark Herbert, President & CEO, Incentive Solutions

This holiday season, the Distinguished Clowns, a group of Atlanta business executives and community leaders, are raising funds on behalf of Children’s Healthcare of Atlanta (CHOA). For the ninth consecutive year, Incentive Solutions President & CEO Mark Herbert will be donning his face paint and garish costume to bring joy to children in pediatric care.

On Saturday, Dec. 7, the Distinguished Clown will begin the morning by visiting with children in pediatric care at Egleston Hospital, giving gifts and spreading holiday cheer to the children and their families. Later in the day, the clowns will be taking to the streets of Midtown Atlanta to march in this year’s Children’s Christmas Parade.

“In addition to the financial support we’re able to provide to Children’s Healthcare of Atlanta, being able to visit with the kids in the hospital seems to really make a difference,” says Mark Herbert. “The kids love it. We’re able to bring a smile to their faces, and share kind words with their families and their siblings, who are often sleeping in the room beside them. Overall, it’s a powerful experience, with a diverse group of people coming together for the good of the kids, and it’s an event that Incentive Solutions and our clients can really rally behind every year.”

The costumes and transportation for the clowns are all provided for, so 100% of funds raised go directly towards the new Center for Advanced Pediatrics in Brookhaven, which provides streamlined care for children who require multispecialty healthcare (CHOA’s 2019 fundraising goals are attached).

Since 1991, the Distinguished Clowns have raised more than $1.3 million to support pediatric healthcare in Atlanta.

Mark Herbert is accepting donations on his personal donation page at CHOA.org. The deadline for donations is Dec. 6, 2019.

About Incentive Solutions

Incentive Solutions, Inc., founded in 1994 and based in Atlanta, GA, offers online rewards, travel incentives, and gift card rewards. From the beginning, ISI has focused on delivering more than just reward fulfillment, setting out to innovate the incentive industry by utilizing and developing emerging online technologies. Acting as valued partner and trusted advisor to clients, ISI helps organizations increase sales, motivate employees, build customer loyalty, create positive work environments, and improve channel sales relationships. For more information, visit http://www.incentivesolutions.com.

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Shady Grove Fertility (SGF) Physicians Recognized as Washingtonian’s Top Docs for Infertility 2019


Washingtonian surveyed nearly 13,000 physicians in the Washington, D.C., Maryland, and Virginia area to nominate colleagues in each of the 39 specialties to determine the Washington region’s ‘Top Doctors.’

Shady Grove Fertility (SGF) is proud to report that 14 of the practice’s physicians from the D.C. metro region have been named Washingtonian’s Top Docs in the field of infertility. This recognition is voted on by physician peers in various fields of medicine. As leaders in reproductive medicine, SGF physicians are committed to providing exceptional fertility care at a practice that is at the forefront of fertility technology and innovation.

Washingtonian surveyed nearly 13,000 physicians in the Washington, D.C., Maryland, and Virginia area to nominate colleagues in each of the 39 specialties to determine the Washington region’s “Top Doctors.” This list is referred to as “the region’s very best,” as chosen by their peers and is intended to help readers find the best medical care in their communities.

This year, the 14 SGF physicians selected as Washingtonian’s Top Docs are reproductive endocrinologists, Eric Widra, M.D., Michael Levy, M.D., Arthur Sagoskin, M.D., Anitha Nair, M.D., Andrea Reh, M.D., Kimberly Moon, M.D., Naveed Khan, M.D., Paulette Browne, M.D., Eric Levens, M.D., Jeanne O’Brien, M.D., Frank Chang, M.D., Joseph Doyle, M.D., and reproductive urologists, Paul Shin, M.D., and Cori Tanrikut, M.D.

“I am honored and humbled to be recognized by such a reputable community of physicians,” said Joseph Doyle, M.D., of SGF’s Rockville, MD location.

Arthur Sagoskin, M.D., Co-Founder of SGF commented, “I feel privileged to be a part of a practice that is committed to supporting the needs of our patients, and most importantly, helping them to achieve their dream of parenthood. We thank our patients, peers, and Washingtonian for their recognition and continued support.”

SGF was also recognized in 2019 by Posh Seven Magazine’s Best of Suburbia Survey for “Best Fertility Specialist” and Washington Family’s “Best for Families: Best Fertility Clinic.”

By providing uncompromising service, creating better access to care with affordable financial options, and delivering truly personalized care, SGF reached another significant milestone in 2019 and is celebrating 85,000 babies born since the center first opened its doors in 1991.

To schedule a consult with one of SGF’s physicians, call 888-761-1967 or submit this brief form.

About Shady Grove Fertility (SGF)

SGF is a leading fertility and IVF center of excellence with more than 85,000 babies born and counting. With 36 locations throughout FL, GA, MD, NY, PA, VA, D.C., and Santiago, Chile, we offer patients individualized care, accept most insurance plans, and make treatment affordable through innovative financial options, including treatment guarantees. More physicians refer their patients to SGF than any other center. Call 1-888-761-1967 or visit ShadyGroveFertility.com.

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Business Ramps Up for Bay Area Movers as More San Francisco Residents Leave


best moving company

OCD Moving Services

In a recent survey conducted by San Francisco’s Office of the Controller, it was found that 35% of respondents were either “very likely” or “somewhat likely” to move out of San Francisco within the next three years. The survey found that residents under the age of 35 were the most likely to want to leave. Additionally, renters were approximately twice as likely as homeowners to consider moving.

“As reports continue to come out revealing the number of people moving out of California, especially San Francisco, our expert Bay Area moving team is ready to assist anyone with their move,” said Daniel England, owner of OCD Moving Services. “Whether an individual is moving across one state line or many, our expert team of movers is here to help.”

For more than five years, the expert Bay Area movers at OCD Moving Services has been helping individuals move out of and into new homes – whether it’s a one-bedroom apartment or a five-bedroom house. OCD Moving Services has also helped businesses large and small move offices. With the number of people continuing to move out of California and San Francisco every day, OCD Moving Services believes it’s imperative to offer top-tier Bay Area moving services to these customers. The expert team at OCD knows better than anyone how much of an emotional experience moving homes can be, let alone moving homes across state lines. A lot of work goes into planning a short-distance or long-distance move, and OCD Moving Services knows what it takes to do it right.

For individuals who are considering moving out of the Bay Area, OCD Moving Services is currently offering free quotes to new potential customers. The services provided by the OCD Moving Services team covers all the bases one might need to complete a move fully – from packing and packing supplies to junk removal service and moving. The professionals at OCD Moving Service have helped thousands of customers get where they need to go safely and efficiently.

San Francisco residents and Bay Area residents who are planning a move across the country or down the state can find out more information about OCD Moving Services by going to http://www.ocdmovingservices.net.

About OCD Moving Services

The expert Bay Area movers at OCD Moving Services have been helping people experience a stress-free move for over five years. The team at OCD Moving Services can handle anything from local and long-distance moving to large and small moves and commercial and office moves. OCD Moving Services offers every customer free shrink-wrap, free loaner wardrobe use, and free TV protection. For more information and to get a free quote, potential customers can call OCD Moving Services at 510-375-3844.

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DocASAP Unveils Results of First Annual “State of Patient Access and Engagement” Healthcare Survey


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“These survey results are yet another example of the need to meet patient demands for accessing care and engaging with healthcare organizations in ways that are convenient and timely,” said Puneet Maheshwari, co-founder and CEO of DocASAP.

DocASAP, provider of the most advanced patient access and engagement platform for health systems, health plans and physician groups, today released the findings of the first annual “State of Patient Access and Engagement” survey. Aiming to better understand patients’ preferences, frustrations and expectations when accessing care and engaging with health plans and healthcare providers, the survey, conducted by OnePoll and commissioned by DocASAP, shows that patients want more digital, frictionless access to healthcare across the U.S.

Patients Want Convenient Access to Care on Their Terms

In today’s Amazon-driven world, consumers expect a convenient, on-demand, end-to-end, seamless experience, leaving no exceptions for healthcare. In fact, 84% of survey respondents indicated that scheduling an appointment outside of business hours is “somewhat to very important” to them.

With the rise in patient consumerism, convenience has become a higher priority than provider loyalty when it comes to accessing care. When asked in a multiple-answer question, “if your primary care doctor was available when you wanted care, would you still consider using another care option,” survey results show that 90% of respondents would still consider an alternative option. Top alternative choices include phone consultation (50%), a different doctor within the practice (47%), a video consultation (45%), urgent care (45%) and/or a walk-in retail clinic (44%).

When it comes to getting care, patients are no longer patient. When asked “what is the longest time a patient would prefer to wait between scheduling a routine doctor’s appointment and visiting the doctor,” the survey results reveal:

  • Overall, 80% of respondents would prefer to wait no more than two weeks to visit the doctor.
  • 54% of Americans prefer to see a doctor within 7 days, followed by 26% of Americans that selected 8-14 days.
  • Broken down by age, most young millennials (ages 18-24) prefer to wait no more than 4-7 days.
  • Whereas, generation Xers (ages 35-54) prefer 8-14 days and baby boomers (ages 55+) prefer 0-3 days.

Reality Check: Patients Are Missing Care

As the survey shows, a majority of respondents (53%) mentioned they had missed a healthcare provider or hospital appointment in the last year. Broken down by gender, more men (58%) than women (48%) had missed a healthcare provider/hospital appointment in the last year. When asked, “if you ever delayed or put off visiting a doctor because it was too difficult to schedule the appointment,” a majority of respondents (54%) said “yes.”

Looking to identify the most challenging aspects of scheduling care with a provider, through a multi-answer question, survey results reveal:

  • 49% selected “I have to wait a long time to see a doctor after I’ve scheduled an appointment.”
  • 43% selected “I can only schedule an appointment during business hours.”
  • 42% selected “It takes too long to schedule an appointment by phone.”
  • 41% selected “My doctor isn’t available at the time I need care.”
  • 39% selected “I would like to schedule care online, but there isn’t a convenient option.”

Health Plans More Popular than Google for Finding a Provider

Health systems and provider groups focus heavily on their search engine and social media strategies, but it may be even more critical for health systems and providers to leverage health plan/payer partnerships and their digital experiences to connect with new and returning patients. For instance, when asked through a multiple-answer question, “how do you tend to search for a healthcare provider,” survey results reveal:

  • 55% selected doctor’s recommendation.
  • 52% selected healthcare provider’s website.
  • 51% selected family/friend recommendation.
  • 47% selected health plans.
  • 41% selected Google/other search engines.
  • 35% selected social media.

In addition, when asked in a multiple-answer question, “have you ever used a health insurance plan’s app or website to do any of the following,” 57% had used it to search for a healthcare provider, 57% to schedule an appointment and 58% to check on costs for a procedure or a doctor’s visit. Only 11% have never used a health insurance plan app or website.

Digital Communications Becoming the “New Norm” for Patient Engagement

Modernizing and enhancing patients’ access to care often means adopting digital tools and omnichannel access strategies. However, patients differ on channel preferences for communicating with their healthcare provider.

For example, when asked “what is your preferred method for receiving an appointment reminder for a scheduled healthcare visit,” the survey results show that:

  • 52% selected digital methods (i.e., email or text message) versus 33% who selected the traditional method (i.e., phone call).
  • Broken down by age, email is the preferred method for receiving an appointment reminder for ages 18-24 and ages 45-54.
  • Text message is the preferred method for receiving an appointment reminder for ages 18-24 and ages 25-34.

When asked “how would you prefer to receive a post-appointment communication from a healthcare provider,” the survey results reveal that:

  • 58% selected digital methods (i.e., email, text message, online portal or mobile app) versus 31% who selected the traditional method (i.e., phone call).
  • For ages 18-24, email (29%) is the preferred method for receiving a post-appointment communication from a healthcare provider.

“These survey results are yet another example of the need to meet patient demands for accessing care and engaging with healthcare organizations in ways that are convenient and timely,” said Puneet Maheshwari, co-founder and CEO of DocASAP. “Looking ahead to 2020 and beyond, health systems and health plans need to invest in technology designed to optimize access to care for patients and health plan members. Leading organizations will focus on navigating patients to the right provider and care setting at the right time and leveraging digital tools to engage them throughout their entire healthcare journey.”

To learn more about DocASAP’s 2019 “State of Patient Access and Engagement” survey:

  • Download the infographic here

Survey Methodology

Commissioned by DocASAP, the “State of Patient Access and Engagement” survey was conducted by OnePoll, a marketing research company specializing in online quantitative research and polling, between Oct. 3-8, 2019. Feedback was obtained from more than 1,000 U.S. adults who have used a healthcare provider in the last 12 months.

About DocASAP

DocASAP provides the leading patient access and engagement platform for health systems, health plans, and physician groups. The platform addresses one of healthcare’s biggest challenges – access to care – by helping navigate patients and members to the right provider and care setting at the right time. Backed and promoted in the market by Aetna, Anthem, and UnitedHealthcare, DocASAP builds unique payer-provider connections with an eye towards simplified access, increased care compliance and improved population risk management. DocASAP’s provider search and navigation, consumer-facing and access center scheduling, provider data management, and care driven reminders help optimize access throughout the healthcare journey to improve outcomes, reduce costs, and create a better experience. For more information, visit http://docasap.com or follow on Twitter @DocASAP.

Guidepoint Adds Veteran Tier 1 Engineer Executive as Director of Technology Strategy


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“The company’s founders and executives have worked in the auto industry for decades and have put Guidepoint in a unique position to serve OEMs, dealerships and drivers with vehicle-centric technology and solutions that go far beyond concierge services and tracking,” said Jones.

Detroit-based vehicle telematics firm Guidepoint Systems today announced it has hired Robert C. Jones, a veteran automotive engineering executive, as its new Director of Technology Strategy.

Guidepoint said Jones brings three decades of experience directing Tier 1 automotive-supplier programs for global OEMs including Ford, Fiat Chrysler Automobiles, Toyota, Nissan and Tesla. A graduate of General Motors Institute (now known as Kettering University), Jones has guided engineering teams and product-line management on a wide variety of high-volume automotive electronics systems, including safety, air-bag controls, child-detection sensors, body control modules, remote keyless entry systems and commercial SPC software.        

Jones joins Guidepoint from Farmington Hills, Mich.-based ZF, where he was responsible for Japanese OEM safety applications. Previously, Jones spent 18 years at engineering and technology supplier Robert Bosch LLC, where he directed programs supplying passive safety electronics and sensor electronics. He also served in senior engineering and operations management roles at Detroit-area automotive suppliers including ZF-TRW, Kelsey Hayes Company and Code-Alarm Inc.    

“We’re very pleased to have Robert join the team,” said Tom Gafford, co-founder and chief technology officer of Guidepoint. “His background working with Tier 1 supplier companies, especially Bosch, provides additional leadership as we expand our work with global OEMs and accelerate our development of automotive CAN bus-enabled applications.”

“I’m excited to join the Guidepoint team because they’ve been a pioneer and innovator in the telematics industry,” Jones said. “The company’s founders and executives have worked in the auto industry for decades and have put Guidepoint in a unique position to serve OEMs, dealerships and drivers with vehicle-centric technology and solutions that go far beyond concierge services and tracking.”

Founded in 1999 as an aftermarket supplier of GPS tracking and stolen vehicle recovery, Guidepoint has evolved into a leader in vehicle telematics. The Detroit-based firm specializes in collecting vehicle, driver and environmental data that can be optimized by original equipment manufacturers (OEMs), car dealerships, fleet managers and vehicle owners. Guidepoint’s roots in automotive electronics and its experience supplying hardware and software solutions to automotive OEMs has served it well as it develops solutions built around vehicle data.

“Collecting and leveraging vehicle data is fast becoming the Holy Grail for automakers, but it comes with a variety of challenges because of the increasingly complex and proprietary nature of automotive networks,” Gafford said. “Robert’s addition to the Guidepoint team will help us build on our track record of supplying OEM-level data solutions that integrate hardware, software, cellular networks and emerging CAN FD technology.”

About Guidepoint

Guidepoint Systems, with headquarters in Detroit and main operational facilities in Fort Worth, Texas, owns and operates response centers staffed 24/7/365 in the United States and Mexico to provide a wide range of services for original equipment manufacturers (OEMs), dealerships, commercial fleet managers, rental car companies and individual vehicle owners. Guidepoint customer service representatives personally handle notifications of impact, theft, driver emergencies and concierge services. To learn more about how automotive OEMs and vehicle dealerships can use Guidepoint, contact the company by calling (877) 477-3463 or visiting https://www.GuidePointSystems.com.

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Tarzana Dentist Dr. Kaveh Kanani Brings Painless, Drill-Less Dental Implants to Southern California


dr. kaveh kanani

woodland hills dental spa

Patients with missing teeth in Tarzana, CA, and all of Southern California, can get their smiles back at Dr. Kaveh Kanani’s Around the Corner Dental Spa through his painless, drill-less dental implants method. Dental implants succeed at providing patients with a more stable, comfortable, and permanent new smile and solution to missing teeth. Dr. Kanani’s innovative dental implants method is also more affordable and less time-consuming for his patients, often leading to quicker recovery times and less pain in the long run.

“It’s an exciting time to be performing dental implants,” said Dr. Kanani. “The more traditional way of doing dental implants requires more cutting into the teeth, which leads to more pain and longer recovery time. Painless, drill-less dental implants allow patients to get their smiles back quicker, with less pain in the long run.”

Dental implants are one of the most sought-after forms of cosmetic dentistry in dental offices across the world. Dr. Kanani is transforming the way that dentists and patients approach dental implant surgery with his inventive painless, drill-less dental implants, which utilizes a method Dr. Kanani calls bone expansion to make room for the implant. This Tarzana dentist’s painless, drill-less dental implants method is reducing the cost, pain, and recovery time that is often associated with traditional methods of dental implant surgery.

How Does Dr. Kanani’s Painless, Drill-Less Dental Implants Method Work?

Tarzana dentist Dr. Kanani’s painless, drill-less dental implants method works by first condensing the outer bone into a thicker wall that creates more support for the dental implant. The innovative dentist calls this method his Flap-Less/Drill-Less Surgery technique. Dr. Kanani then uses a series of dental equipment to expand the jawbone. Once a small gap is formed, Dr. Kanani inserts the titanium dental implant into it. Dr. Kanani then places the dental implants into the hole and sutures it closed. The healing process takes just a short couple of months. For more traditional dental implant surgery, it can often take a patient over a year to recover.

Tarzana dentist Dr. Kanani’s method for dental implants is innovative as he has successfully engineered a way to insert dental implants without the need for drilling into the jawbone to cut the gum open. The lack of drilling guarantees that the patient will have a much shorter, less painful hearing period. Additionally, Dr. Kanani’s method can save patients up to thousands of dollars when compared to the more traditional dental implants method.

Those interested in Dr. Kanani’s painless, drill-less dental implants method in Tarzana, CA, and Southern California can contact Dr. Kanani by calling 818-962-1141 or visiting http://www.woodlandhillsdentalspa.com.

About Dr. Kaveh Kanani

Dr. Kaveh Kanani’s Tarzana dental practice offers targeted dental care for patients in Greater Los Angeles and Southern California. Dr. Kanani and his team provide their patients with the latest in dental technology in a comfortable, eco-friendly environment. In addition to his painless, drill-less dental implants method, Dr. Kanani offers a variety of services, including cosmetic dentistry services, sedation dentistry, root canal, pinhole surgery, and more. To learn more about innovative dentist Dr. Kanani and the services he offers, please visit http://www.woodlandhillsdentalspa.com or call 818-962-1141.

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