Technology: Computer

Servion introduces a special program for Businesses transitioning to Work from Home to address COVID-19 challenges

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PRINCETON, N.J. (PRWEB)

Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider has introduced a special program for the implementation and support of Cisco Webex Contact Center solution during the current COVID-19 crisis.

Servion is currently offering an enterprise grade cloud contact center solution that can support up to 1,000 concurrent agents. Some of the stand-out features of this solution includes:

  • Supports work from home agents with a simple internet connection (no VPN required)

  • Quick deployment (5 days)

  • Short-term commitment (90 days)

  • Free toll / local number access and PSTN delivery of calls to agents for 90 days (where available)

  • Special considerations for healthcare providers

  • 24×7 managed services support

  • 99.9% uptime


“The COVID-19 pandemic has challenged organizations with business continuity and in response we introduced a cloud contact center solution that ensures business continuity without compromising employee and customer experiences,” said Shiv Tasker, Executive Vice President at Servion. “Servion, along with Cisco and few other partners is extending attractive offers for Webex Contact Center solution. We take this as an opportunity to establish our commitment to our customers when they need us the most.”

About Servion

For more than 20 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available technologies while maximizing their existing investments. Our 1,000 CX professionals apply their passion and deep domain expertise to the entire build-run-optimize solution lifecycle. Servion has helped 600 enterprises across the globe deliver great experiences to their customers, partners, and employees.

For more information, visit https://www.servion.com

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