Zappix Recognized as a Top Healthcare Digital Transformation Solutions Provider 2022 by Healthcare Business Review
We are extremely proud to be recognized as a Healthcare Digital Transformation leader. Consumerization of patient experiences and the rise of powerful digital engagement tools have become a crucial point of strategic development through the COVID-19 pandemic and changing patient expectations.
BURLINGTON, Mass. (PRWEB)
September 21, 2022
Zappix provides a Digital Patient Engagement solution that emerged from a consumer experience mindset to form a new patient engagement perspective and create visual personalized and proactive communication. The Zappix solution delivers considerable benefits for healthcare providers and patients. It aims to consumerize patient engagement through automated, on-demand, visual, and digital experiences. The company’s innovative Visual Self-Service suite has brought groundbreaking technologies to modern customer service, and the company is leveraging that experience to transform patient engagement – improve the quality of care, increase clinical efficiency, and improve the patient experience.
Zappix has been recognized as a leading Digital Transformation Solutions Provider 2022 in the Healthcare Business Review annual listing, based on the services’ success and breadth of its healthcare offering.
“We are extremely proud to be recognized as a Healthcare Digital Transformation leader,” says Yossi Abraham, President and CEO of Zappix. “Consumerization of patient experiences and the rise of powerful digital engagement tools have become a crucial point of strategic development through the COVID-19 pandemic and changing patient expectations.”
Zappix has ignited many success stories since its inception. For example, a leading Gastroenterology provider combined Zappix Digital Patient Engagement and proactive outreach to enhance patient engagement, better prepare patients for appointments, and reduce appointment no-shows. Preparation instructions, tailored to specific notification times and medical regimens, are automatically sent to patients via email and text messages in real-time, increasing patient adherence to proper preparation procedures. Digital surveys sent the day after appointments improve care and reduce administrative burden. Reminders sent to patients with referrals to properly educate them about the importance of gastroenterology checkups and encourage them to book appointments have led to almost 100% utilization of staff.
The Zappix Digital Patient Engagement solution will help more healthcare providers offer a proactive, personalized, predictive, and precise patient experience.
About Zappix
Zappix transforms the patient journey with easy-to-use, modern digital patient engagement tools to improve the quality of care and increase patient satisfaction and loyalty. The cloud-based solutions enable workflow automation, rapid developments, seamless integration to EMRs & back-end systems, and provide a comprehensive Analytics Suite.
Zappix provides significant benefits and ROI: reducing costs by increasing containment rates for contact centers, improving customer experience and Net Promoter Score (NPS), creating new revenue opportunities using targeted promotional banners, and automation of revenue-generating use cases.
To learn more about Zappix, go to healthcare.zappix.com.
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