United Way of Frederick County’s VITA Program Offering Free Tax Preparation Hotline Help


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“As many people are now trying to file their taxes online, we are happy to answer their questions by phone to help them as best as we are able,” says Rebecca Full, VITA Program Manager.

Until May 21, 2020, United Way of Frederick County is now offering a free tax preparation assistance hotline to individuals who need help filing their taxes online.

Individuals who make $56,000 or less annually can receive free tax help by calling 2-1-1 or 866-411-6803. When calling the hotline, individuals will put in a request for help by providing information to the intake specialist and then will receive a call back from an IRS-certified tax preparer within 48 hours.

“As many people are now trying to file their taxes online, we are happy to answer their questions by phone to help them as best as we are able,” says Rebecca Full, VITA Program Manager. “If you are using an online software and have questions about specific tax policy, we hope to be able to walk you through to the next step,” she adds.

United Way of Frederick County’s annual free tax preparation program, VITA (Volunteer Income Tax Assistance), allows eligible individuals to schedule an appointment and have their taxes done in person at no cost. However, due to COVID-19, the program had to shut down early. In the 2018 tax season, VITA provided service to over 600 moderate to low income households in Frederick County. United Way of Frederick County originally planned to exceed that number this year.

For more information about United Way of Frederick County’s free income tax assistance and updates to the program, please visit http://www.unitedwayfrederick.org/freetaxprep or email Malcolm Furgol at mfurgol@uwfrederick.org.

About United Way of Frederick County

For over 80 years, United Way of Frederick County has been fighting to achieve lasting change by identifying the ALICE (Asset-Limited, Income-Constrained, Employed) and impoverished families in Frederick County and working to strengthen their education, financial stability, and health to build a strong, viable community. Our work focuses on helping children and youth be successful in school and achieve their potential through education; helping people obtain the tools they need to become financially stable and independent; and ensuring our neighbors in need have access to healthy, nutritious food and healthcare.

United Way partners include global, national and local businesses, nonprofits, government, civic and faith-based organizations, along with educators, health providers, senior citizens, students, and others. The organization provides grants to local nonprofits, offers programs such as free tax preparation and matched savings, mobilizes volunteers, and engages in public policy advocacy. To learn more about United Way and how you can get involved, please visit UnitedWayFrederick.org.

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