DURHAM, N.C. (PRWEB)
July 22, 2022
RelayOne (http://www.RelayOne.com), a leading surgical care team collaboration and coordination solution provider, today announced that following a successful deployment at Alvarado Hospital, Prime Healthcare, one of the largest health systems in the nation with 45 hospitals across 14 states, has added its West Anaheim Medical Center, St. Francis Medical Center, and Saint Mary’s Regional Medical Center to the RelayOne platform. Saint Mary’s Regional Medical Center, located in Reno, Nevada, delivers the largest volume of surgical cases in the Prime network. Prime Healthcare has already successfully deployed RelayOne’s PHI-free surgical care coordination solution at all four hospitals and will be followed by the deployment RelayOne’s new, app-free family communication solution at all four hospitals.
Prime Healthcare first deployed RelayOne’s platform in 2020 so that its surgical care teams could eliminate calls, texts and emails among staff members as well as between staff members and surgeons, surgeon’s offices and vendor representatives. On the day of surgery, the surgical care team sees updates to the OR schedule, understands case readiness, and tracks case progress to make the best in-the-moment decisions about case status and staffing. With analytic insights provided daily, weekly and monthly, leaders have tailored metrics with target thresholds to ensure optimal performance.
RelayOne’s family communication capability delivers real-time updates to designated family members of a patient on the progress of a surgical case without the family member needing to download an app. Supported by more than 100 different languages, RelayOne ensures everyone knows the status of a case as easily as possible.
“The mission of Prime Healthcare is to deliver exceptional, compassionate, quality care to patients and better healthcare to communities,” said Sunny Bhatia, MD, CEO, Region I and Corporate Chief Medical Officer of Prime Healthcare. “As we continue to fulfill our mission of ensuring health equity and delivering clinically excellent, value-based care, we remain committed to delivering an exceptional patient experience and creating a legacy that will improve healthcare for all. RelayOne’s surgical care coordination platform, including its family communication capabilities, are essential to support us as we optimize our surgical operations and improve our patients’ health outcomes and experience.”
“We are enormously proud to add Prime Healthcare to our roster of the nation’s leading health systems that rely on RelayOne to help them optimize the performance of their surgical teams. RelayOne shares many of the same values with Prime Healthcare,” said Cam Sexton, CEO of RelayOne. “Our innovative solutions are accessible anytime, anywhere to healthcare providers for surgical care team collaboration. We reduce operational costs and increase margins with a quick-to-deploy and easy-to-use platform designed to optimize workflow through performance analytics, case readiness status updates, real-time notification of surgical case changes, and family communications – all without exposing PHI.”
Prime Healthcare surveyed its RelayOne users in May 2022, and the findings included a reduction of more than eight calls, texts, and emails per user, per day, and 98 percent of its users would recommend RelayOne to a colleague.
Optimizing Operating Room Operations
Today, more and more hospitals and health systems are seeking new and innovative technology solutions to enable their digital transformation and help their surgical teams to stay better connected – and create more efficient surgical operations.
The RelayOne platform delivers intuitive surgical collaboration, coordination and analytics that enable the surgical care team to easily and instantly access PHI-free surgical scheduling and case progress update information from anywhere, at any time.
RelayOne is easily integrated into the surgical care team workflow and EHR. Hospitals can go live on all RelayOne solutions, including family communication, in as little as four weeks and user onboarding and training takes just a few minutes.
About Prime Healthcare
As an award-winning health system headquartered in Ontario, California, operating 45 hospitals and more than 300 outpatient locations in 14 states, Prime Healthcare provides more than 2.6 million patient visits annually. It is one of the nation’s leading health systems with nearly 50,000 employees and physicians. Fourteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. To learn more, please visit https://www.primehealthcare.com/.
About RelayOne
RelayOne provides software solutions accessible anytime, anywhere to healthcare providers for surgical care team collaboration. RelayOne reduces operational costs and increases margins with a quick-to-deploy and easy-to-use platform that is designed to optimize workflow through performance analytics, case readiness status updates, real-time notification of surgical case changes, and family communications, all without exposing protected health information (PHI). The nation’s leading health systems rely on RelayOne to help them optimize the performance of their operating teams. To learn more about RelayOne visit http://www.RelayOne.com. RelayOne is a private equity-backed healthcare information technology provider headquartered in Durham, North Carolina.
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