“Our company is motivated by the desire to do good things in the world,” said Charles Zhang, founder and CEO of Donorbox. “We’re excited that we’ve reached this landmark, not just because this is a major milestone for Donorbox as a company, but because we recognize what an incredible impact this amount of money has in the hands of those who need it most.”
In addition to its industry-leading technology, Donorbox boasts a world-class support team fully dedicated to going above and beyond for customers and helping them reach their goals. Whether walking a customer through using Donorbox for the first time, assisting with technical difficulties, or supporting with setting up useful integrations or importing data, the Donorbox customer service team is there to help every step of the way. The Donorbox customer experience is one of the company’s most frequently mentioned standout elements.
Zhang continued, “While the amount underlines our momentum as a business, it more importantly demonstrates the trust nonprofits across the globe have in Donorbox, especially during times marred by political, economic, and environmental challenges.”
Donorbox will expand its capacity to help nonprofits in the coming year by introducing a new CRM system. Organizations will be able to utilize Donorbox as a single solution for both fundraising and comprehensive donor management. With Donorbox’s CRM, customers will be able to view important insights and analyze trends to better manage donors and members, helping to amplify fundraising efforts. In 2024, Donorbox aims to integrate LLMs to automate supporter analytics and management tasks, allowing teams to concentrate on mission work. Donorbox is in the initial stages of this development but believes AI can significantly benefit nonprofits by freeing resources and simplifying processes.
Helping nonprofits like Maya’s Hope, Hydrating Humanity, Organic Soup Kitchen, For the Love of Alex, and Nova Ukraine, Donorbox is focused on the stories of hope and transformation it has enabled through its platform.
“When we discovered that Donorbox could meet all our platform needs, from affordability to easy recurring donation options, and integrate with our existing website and payment processor, we were really impressed. But, it was their commitment to ongoing development that made us confident we had found the right platform partners to grow with us,” noted Matt Peterson, founder of Hydrating Humanity, which provides safe water, hygiene education, and hope in developing nations. “Today, over 350,000 school children in East Africa have clean water daily because of the donations made to Hydrating Humanity, and we have many more to serve.”
Donorbox remains unwavering in its commitment to power nonprofits, not only addressing the immediate needs of its partners but also foreseeing, innovating, and tailoring solutions for a future filled with ever-evolving challenges. From crafting tools for faith-based entities to championing cashless in-person giving, Donorbox is ready to pioneer the next chapter in fundraising.
“Donorbox seems to care that we are their clients, and I feel like that has been the experience since day one,” added Maya Rowencak Crauderueff, founder of Maya’s Hope, which works to improve the quality of life for orphaned, impoverished, and special-needs children on a global scale. “Being a client of Donorbox, I feel like I’m part of Donorbox like a family. Anytime we have an issue, the support team is incredible. They’re able to move issues forward, and that’s a huge deal. I can think of one of the platforms we were using where weeks went by trying to get ahold of someone. Having quick and knowledgeable support and a sales team like Donorbox is worth its weight in gold.”
For more inspiring stories or to begin your fundraising journey, visit https://donorbox.org/case-studies.
About Donorbox:
It’s undoubtedly the ‘keep it simple’ approach applied to products, user interface, and app integrations that makes Donorbox so appealing to nonprofits. Available in 96+ countries, 11 languages, and over 45 currencies, the core multi-step donation form is simple, yet flexible and intuitive for nonprofits and donors to set up, customize, embed, and manage. Multiple secure payment methods place Donorbox in the same class as regular fundraising software, but easily scheduled, and managed, recurring donations are the hero of this product offering. When you add all that to the lowest conversion fee in the market, it is clear why over 50,000 nonprofit organizations trust Donorbox as their partner in making the world a better place.
Reach out to the Donorbox team at [email protected] with questions or concerns. For more nonprofit resources and tips, visit their nonprofit blog and YouTube channel:
Media Contact
Raviraj Hegde, Donorbox, 1 (301) 818-4513, [email protected], http://www.donorbox.com/
SOURCE Donorbox
