NCIA Announces CEO and Co-Founder Herbert J. Hoelter’s Semi-Retirement and Foundation Launch


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“I have always felt that everyone deserves a second chance to be successful. And I am incredibly proud of the work we have done these past 45 years providing services for over 21,000 people, often when no other agency or program was available,” said Herb Hoelter CEO and co-founder of NCIA.

After 45 years of inspiring work, Herbert Hoelter, co-founder, is stepping aside from his role as Chief Executive Officer to launch and lead a new foundation dedicated to helping the National Center on Institutions and Alternatives (NCIA) expand its resources and impact as well as continuing to operate NCIA’s Criminal Justice Services Department.

“I have always felt that everyone deserves a second chance to be successful,” said Herb Hoelter. “And I am incredibly proud of the work we have done these past 45 years providing services for over 21,000 people, often when no other agency or program was available.”

NCIA provides integrated services for disabled or disadvantaged people, community living facilities, a Youth in Transition School, career development programs for the reentry population, and many other programs that improve lives and communities.

Since its founding, NCIA has operated in all 50 states, helping with over 15,000 criminal justice cases. It has grown from its initial work in criminal justice and institutional reform to supporting over 300 adults with disabilities, 75 youth with disabilities, and 500 economically disadvantaged people every year.

We are thrilled to announce that Carole Argo, NCIA’s current COO, will be stepping into the CEO role. Argo has been with the organization for over 13 years, serving in several capacities. Before joining NCIA, Carole served in Executive leadership roles in multiple companies and industries.

“Carole is capable and dedicated, and I couldn’t be happier that she has agreed to step into the role,” Hoelter says. “Her leadership has already helped us increase our reputation, enhance our effectiveness, and make us more sustainable. Carole and I share NCIA’s values and vision, and I look forward to seeing what we all can achieve with Carole at the helm.”

As of September 1, 2022, Herb Hoelter will focus his attention on launching and growing the NCIA Foundation. He will continue to serve on NCIA’s Board of Directors.

Because the people NCIA serves face multiple challenges, including intellectual and developmental disabilities, criminal records, lack of a support network, addiction, mental illness, and homelessness, the new foundation will help provide additional resources to help staff find creative ways to support those who need help the most, especially when few other social programs exist to meet an individual’s compounding needs.

“NCIA’s model of timely intervention, unconditional support, and personal attention has become a national model,” says incoming CEO Carole Argo. “With the help of the new foundation, we will be able to continue guiding even more disadvantaged people toward productive, socially acceptable lives.”

NCIA will celebrate Herb Hoelter’s 45 years of service and the launch of the foundation on September 15, 2022, at the Reginald F. Lewis Museum in Baltimore, MD. Sponsorship opportunities are available. For more information, please contact Sandra Mock-Myers at

443.780.1321 or smockmyers@ncianet.org.

About NCIA

Headquartered in Baltimore, MD, the National Center on Institutions and Alternatives (NCIA) provides disability services, community living facilities, a Youth in Transition School, career development programs for reentry, and many other programs that improve lives and communities. NCIA’s mission is to help create a society in which all persons who come into contact with human service or correctional systems are provided an environment of individual care, concern and treatment. The staff at NCIA is dedicated to developing quality programs and professional services that advocate timely intervention and unconditional care and has become a national model.

Media Contact

Stephen Cooke

443-780-1354

scooke@ncianet.org

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