Modio Health’s Medical Staff Credentialing Technology Ranked by KLAS as a Top Credentialing Vendor for 4th Straight Year


The pandemic has shown the healthcare sector that it’s critical we get credentialing right, says John Bou, Co-Founder at Modio. When you factor in the ongoing staffing crisis and burnout, it’s clear that we need to get providers working when and where they are needed and as efficiently as possible.

Modio Health, a technology company transforming the management of healthcare providers and their credentials, was recognized by KLAS with an overall ranking 92.9 out of 100 — an increase from 92.7 [A] in 2019. Modio received a KLAS score of 93.8 for Overall Performance. Additionally, in the Credentialing 2022 report released in October, Modio received exceptional satisfaction ratings, including:

  • 97% Would You Buy Again
  • 96% Avoids Nickel-and-Diming
  • 96% Keeps All Promises
  • 93% Part of Long-Term Plans

Modio’s performance strengths also included sizable year-over-year increases in the following:

  • Communication and Partnership
  • Product Quality
  • Ease of Use
  • Meeting Customers’ Needs
  • Implementation Process
  • Phone/Web Support
  • Integration

Launched seven years ago, Modio has rapidly grown to be a leader in physician credentialing through development of an innovative and effective credentialing platform. More than 800 healthcare organizations nationwide manage over 400,000 providers using Modio to simplify and efficiently manage their credentialing processes. The cloud-based platform uses a blockchain type of mechanism that connects all entities associated with that provider with the same real-time data collection, which is automated, updated, easily accessible, and securely protected. Modio’s solution keeps organizations compliant and allows teams to securely manage and store credentials and licensure in one easily accessible location.

“The pandemic has shown the healthcare sector that it’s critical we get credentialing right,” says John Bou, COO and Co-Founder, Modio Health. “When you factor in the ongoing staffing crisis and burnout, it’s clear that we need to get physicians and nurses working when and where they are needed and as efficiently as possible. Our goal at Modio is to make this happen by providing healthcare organizations an innovative, modern credentialing process. This recognition from KLAS really shows us that we’re on the right track.”

The annual Best in KLAS report is based on impartial ratings and feedback from healthcare clients, helping health operations leaders make informed technology purchase decisions and driving vendor software and service improvements. Here are just a few samples of what Modio clients said:

“Our system before OneView didn’t perform well, so we were using spreadsheets. Going from that to a system that actually works has been a time-saver. We have seen our turnaround times decrease by about half because of the improved workflows. OneView has created efficiency for us and provided user accounts to our internal stakeholders. They have access to information in real time and use OneView as a self-service tool, so the amount of work we do for status updates has been reduced.” (page 11) — Modio customer, KlasResearch.com, October 2022

“I like the product. It is a great way to organize, track, and maintain our credentialing and paneling requirements. Prior to getting the Modio Health system, our system was all paper, and we were not doing well. Now, we are better and more efficient. We could definitely get more efficient once Modio Health connects our systems, but right now, the system is doing what it needs to. We are working with Modio Health to improve our efficiency and eliminate additional work. In terms of current capabilities, Modio Health has met deadlines on time. Sometimes we are waiting on our teams to do certain things, but Modio Health is pretty timely. They communicate very well and meet with us anytime to talk things out and problem-solve. Modio Health is a great company.” (page 12) — Modio customer, KlasResearch.com, October 2022

“One automation with the biggest impact on efficiency is the direct connection between the Modio Health system and our licensing board’s system. We can update clinical licenses right inside the system. That is nice. The system also connects with the OIG system, and that is very nice too.” (page 17) — Modio customer, KlasResearch.com, October 2022

Healthcare provider organizations can access the full credentialing report from KLAS at no cost online here or by going to klasresearch.com.

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