Green Circle Life Annual Survey Finds Most HR Professionals Plan to Expand Benefits and Services due to COVID


While we can’t fully imagine what 2021 will bring as everyone adapts to this immense shift , HR professionals will remain at forefront to find best ways to assist their employees.

Green Circle Life, provider of SmartFHR, an all-in-one communication and engagement app and web-based service that integrates wellness and healthcare services, released its annual survey which highlights trends and issues facing the HR industry. This survey collected data regarding how employers are looking to adjust and drive company changes in 2021. The topics included, but were not limited to, healthcare costs, employee attraction and retention, company culture, benefits and services awareness and more. The survey was conducted in December 2020 with industry professionals, and more than 65% of respondents reported they were directly involved in HR initiatives at their company.

Highlights from HR professionals include:

  • 74% of participants reported they plan to expand benefits and services due to COVID to include telehealth as well as mental and behavioral health benefits;
  • 69% plan to make changes to their annual wellness program in 2021;
  • 39% reported their company is focusing on driving engagement and a cultural change;
  • 34% are focusing on work schedule flexibility and work-life balance to attract and retain talent; and
  • When asked about what new challenges COVID-19 created, 25% reported they struggled with managing a remote workforce.


Dinesh Sheth, CEO and founder of Green Circle Life, said, “It’s an understatement to say 2020 was an unprecedented year. The entire workforce had to adjust constantly to the evolving pandemic and stay safe. And while we can’t fully imagine what 2021 will bring as everyone adapts to this immense shift, HR professionals will remain at forefront to find best ways to assist their employees. In 2021, they will focus on initiatives to support employees through relevant and accessible benefits and services that enhance their overall wellbeing.”

The full report can be downloaded here.

About Green Circle Life

Green Circle Life offers the patented web and SmartFHR app-based platform for employers to engage employees and their families to live happier, healthier and more productive lives. This company-branded app helps attract and retain talent by providing employees access to all their benefits and services, chronic disease condition management programs, wellness programs and one-on-one coaching. This translates into a more engaged workforce, better healthcare outcomes, lower healthcare costs and improved profitability through a culture of holistic wellbeing.

The Green Circle Life service is designed for multi-generational and hybrid workforces, and is HIPAA and EEOC compliant. The patented platform is configured for full integration with internal and external systems. For more information, visit http://www.greencirclelife.com and follow them on Twitter and LinkedIn.

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