Evoke Consulting Extends Support to USMC M&RA Service Treatment Records Program with New Contract Award


“Evoke is honored to continue supporting Marine Veterans as they receive benefits earned for service to our Nation.” -Jim Loreto

Evoke Consulting, a leading management consultant to the federal government, was awarded a contract by United States Marine Corps (USMC) Manpower and Reserve Affairs (M&RA) to deliver digital Service Treatment Records (STRs) which expedites the processing of Veterans health claims. Upon M&RA exercising all option periods, the contract would extend nearly five years.

Jim Loreto, Evoke’s Managing Partner, stated, “The STR Program ensures service members receive timely and accurate health services following their transition from active duty. Evoke is honored to continue supporting Marine Veterans as they receive benefits earned for service to our Nation.”

The STR Program originated from the National Defense Authorization Act for 2014 (NDAA FY 2014) to enable seamless electronic sharing of medical heath care data between the Department of Defense and Department of Veterans Affairs. Following NDAA FY 2014, M&RA selected Evoke to stand up USMC’s initial STR operations. Evoke’s consultants and processes have enabled M&RA to exceed the Act’s stringent quality requirements since inception of M&RA’s STR Program.

Evoke has consistently produced high quality digital STRs at mission speed with effective process re-engineering and disciplined quality control. The new contract will build upon Evoke’s existing baseline and further enhance operations through Lean Six Sigma principles.

Evoke Managing Partner, Greg Blaisdell, added, “Evoke is proud of our STR team’s demonstrated commitment to the Marine Corps. This new award reaffirms M&RA values Evoke’s consultative approach to our service offerings, from process-reengineering to record digitization services.”

About Evoke

Evoke Research and Consulting, LLC provides professional services and technology support in management, organizational improvement, and technology and engineering services. Evoke is a PMI Authorized Training Partner and an ISO 9001, ISO 20000-1, ISO 27001, CMMI SVC/3 and CMMI DEV/3 certified Service-Disabled Veteran-Owned Small Business headquartered in Arlington, Virginia. evokeconsulting.com.

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