Category Archives: Society: Social Services

The Latest news about what is available to our Society in North America, These PR articles, bring the newest technologies, initiatives and helpful tools to those who need them through social services.

State Senator Josh Becker Names StreetCode Academy Nonprofit of the Year


State Senator Josh Becker and StreetCode Academy Chief Executive Officer Olatunde Sobomehin at the 2021 Nonprofit of the Year for the 13th Senate District

“By offering courses, like game design using Roblox, StreetCode enables local youth to prepare for jobs in our region’s tech ecosystem,” said Senator Becker.

State Senator Josh Becker honored the StreetCode Academy as the 2021 Nonprofit of the Year for the 13th Senate District. The senator praised the organization not only for its ambitious mission but also for redoubling its efforts during the pandemic to bridge a digital divide that threatened to become a chasm for vulnerable communities and people of color.

Since 2014, StreetCode Academy has devoted itself to empowering communities of color with the mindset, skills and access to technology that can expand opportunity by enabling community members to become active participants and innovators in the tech powerhouse that fuels our state’s and our nation’s economy.

“It is telling that in the middle of the Silicon Valley, we have cities like East Palo Alto, which throughout its history has faced a digital divide,” said Senator Becker, D-Peninsula and a Silicon Valley entrepreneur and innovator before joining California’s Legislature last fall, during an online presentation to StreetCode Academy. “In any given year, tackling this issue would be challenging enough. Compound that with a once-in-a-century pandemic, and I can imagine it felt almost impossible.

“But rather than losing hope, amid the myriad of unprecedented challenges you all have had to tackle, you rose to the occasion. You ensured that education and economic opportunities were readily accessible to those truly in need of it.”

Accepting the accolades on behalf of his organization, StreetCode Academy Chief Executive Officer Olatunde Sobomehin said, “In so many ways this past year threatened to widen the gap that exists within Silicon Valley – the poverty in the shadow of wealth and no bridge between. Yet in the midst of an unprecedented crisis, so many people stepped up to provide computers, internet access, technology education, and a hope for a better future. It means the world to be honored by our state leadership in one of the most challenging years. It validates the work of an entire community to never stop pushing toward our best possibilities.”

Before the pandemic struck, StreetCode Academy had served more than 2,000 students of all ages in its in-person classes, in addition to providing networking support and loaner computers to community members. StreetCode responded to the COVID-19 crisis by expanding its remote learning programs and its public and private partnerships throughout the region, Senator Becker noted, reeling off a list of StreetCode successes that include:


  • A growing service tally that now includes more than 5,500 people in the region and about 1,000 people nationally
  • Providing 20,000 hours of free technology classes
  • Partnering with the Ravenswood City School District to provide 2,500 students with free tech support that included training and access to technology
  • Helping to secure laptops for hundreds of students to use free of charge

“By offering courses, like game design using Roblox, StreetCode enables local youth to prepare for jobs in our region’s tech ecosystem,” said Senator Becker, noting that the organization prides itself on serving students of all ages, including 11-year-olds who used their StreetCode-acquired know-how to create and publish apps and retirees who have launched new businesses. “This is what happens when you add equity and innovation: You get organizations like StreetCode.”

The Nonprofit of the Year recognition is part of a program, now in its sixth year, conducted by the California Association of Nonprofits with legislators throughout the state.

Further resources:

Media Contact for Senator Becker: Leslie Guevarra, 415-298-3404, leslie.guevarra@sen.ca.gov

Media Contact for StreetCode Academy: streetcode@thekeypr.com

California Association of Nonprofits: https://calnonprofits.org/

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Social Security COLA For Next Year Could Be 6.2% Estimate Climbs Slightly According to The Senior Citizens League


“With one third of the data needed to calculate the COLA already in, it increasingly appears that the COLA for 2022 will be the highest paid since 1983 when it was 7.4%,” says Johnson.

The annual Social Security cost – of – living adjustment (COLA) could be 6.2 percent next year — the highest in almost four decades according to a new estimate from The Senior Citizens League (TSCL). Based on July consumer price index (CPI) data released today by the Bureau of Labor Statistics “The estimate is significant because the COLA is based on the average of the July, August and September CPI data,” says Mary Johnson, a Social Security policy analyst for The Senior Citizens League. “With one third of the data needed to calculate the COLA already in, it increasingly appears that the COLA for 2022 will be the highest paid since 1983 when it was 7.4%,” says Johnson.

Social Security benefits are one of the few types of income in retirement adjusted for inflation. But soaring inflation can still knock a hole in the household finances of retired and disabled Social Security recipients. In 2021 Social Security benefits increased by just 1.3 percent raising the average benefit by about $20. But about 86 percent of Social Security recipients say their expenses increased by much more than that amount. A new survey by The Senior Citizens League asked “Which of the following financial actions have you taken during the COVID-19 pandemic? (March 2020 to present.) Here’s how survey participants responded:

Financial Actions Taken by Retirees During COVID-19 Pandemic March 2020 to Present

Action/Percentage Reporting

  • Spent emergency savings/34%
  • Made changes to retirement savings investments/20%
  • Drew down retirement savings more than usual/19%
  • Visited a food pantry or applied for SNAP benefits/19%
  • Provided room and board, childcare or other assistance for adult children and grandchildren/12%
  • Applied for assistance with heating and cooling costs/10%
  • Went back to work or took a new job/10%
  • Applied for Medicare Savings Program or Extra Help to assist with medical or prescription drug expenses/10%
  • Refinanced a home mortgage/9%
  • Applied for pharmacy assistance program for one or more expensive prescription drugs/8%
  • Applied for rental assistance/4%


Source: The Senior Citizens League, 2021 Retirement Survey: 547 responses.

The consumer price index (CPI) that’s used to make the annual inflation adjustment can make a difference in the amount of Social Security income that beneficiaries receive over time. Under current law, Social Security benefits are adjusted using an index that measures inflation experienced by younger working adults, the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W) but does not include the spending patterns of households with retirees age 62 and older. Because this index surveys the spending patterns of younger working adults, it is weighted more heavily for gasoline, which is up 41.8 percent over the past 12 months and driving the steep rise in the COLA. But in 2020 and most of the past 12 years, gasoline prices have been in steep decline. COLAs have averaged just 1.4%.

Retired and disabled Social Security beneficiaries spend their money differently than younger workers, spending more on healthcare and housing. In recent years those categories have increased more rapidly than gasoline but haven’t shown up as higher COLAs because the CPI-W is weighted less heavily for those categories. When retirees don’t receive a COLA that keeps up with their actual costs, their Social Security benefits lose buying power during the course of a retirement. Based on inflation through March, research by Johnson indicates that Social Security benefits have lost 30 percent of buying power since 2000.

Legislation that would tie COLAs to an index that measures inflation experienced by older households, the Consumer Price Index for the Elderly (CPI-E) has recently been reintroduced. The CPI-E tends to grow more quickly that the CPI-W in most, but not every year. “2021 is one of those times when gasoline prices soar and the CPI-W would yield the higher COLA,” Johnson says. The Senior Citizens League works to protect and strengthen Social Security benefits and program financing.

With 1.2 million supporters, The Senior Citizens League is one of the nation’s largest nonpartisan seniors groups. Its mission is to promote and assist members and supporters, to educate and alert senior citizens about their rights and freedoms as U.S. Citizens, and to protect and defend the benefits senior citizens have earned and paid for. The Senior Citizens League is a proud affiliate of The Retired Enlisted Association. Visit http://www.SeniorsLeague.org for more information.

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Darryl Davis Seminars Surpasses Feeding America Meal Donation Goal and Funds More Than 100,000 Meals in Less Than Six Months


It’s an honor to represent the real estate industry and do our part to help families in need during this challenging time.

Darryl Davis Seminars, a real estate coaching and marketing company, announces that it has reached its meal donation goal to support Feeding America®, the nation’s largest domestic hunger-relief organization. Following a pledge January 1, 2021, to fund 100,000 meals before June 30, 2021, the company, with the support of its real estate coaching members and business partners, surpassed its goal of donating more than $10,000 to the cause.

*$1 helps provide at least 10 meals secured by Feeding America® on behalf of local member food banks. Meal claim valid as of 6/26/2021 and subject to change.

“We are proud to have reached our goal to fund 100,000 meals and to have helped children and families across our nation,” says Darryl Davis, CEO of Darryl Davis Seminars. “I want to thank our incredible team, our Power Agent® coaching members, and our partners in the real estate industry such as REDX, IXACT Contact, and RCG Mortgage. When we learned of the staggering impact COVID had on the food insecurity in our country, we knew we wanted to be part of the solution.”

According to FeedingAmerica.org, Feeding America projects that 42 million people (1 in 8), including 13 million children (1 in 6), may experience food insecurity in 2021.

Darryl Davis and team invite you to join the effort to support Feeding America® and fight hunger in our nation by visiting http://www.feedingamerica.org.

About Darryl Davis Seminars

Darryl Davis Seminars is a real estate coaching and marketing platform that empowers real estate professionals with the skills, tools, and coaching they need to grow their business, serve customers, and design careers worth smiling about. For more than 30 years, Darryl Davis has coached thousands of real estate agents to become their personal best. The Power Agent Program® helps agents average more than $33,000 in revenue from their previous year. To learn more about Darryl and his team visit http://www.DarrylSpeaks.com.

About Feeding America:

Feeding America® is the largest hunger-relief organization in the United States. Through a network of 200 food banks and 60,000 food pantries and meal programs, it provide meals to more than 40 million people each year. Visit http://www.feedingamerica.org, to learn more.

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A Safe Haven Hosts Informational Meeting to Announce the New Rauner Family Veteran Apartments in Hobart, Indiana; Application Process for Veterans is Now Open


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A Safe Haven Foundation (ASH), an internationally acclaimed top Chicago-based 501©3 nonprofit dedicated to preventing and ending homelessness, recently held an informational session about the Rauner Family Veterans Apartments by A Safe Haven at the Lake County Government Center Auditorium in Crown Point, Indiana.

A Safe Haven Foundation’s Co-Founder and President Neli Vazquez Rowland, represented the nonprofit along with speakers Tracy Emmanuel, social work supervisor from the Jesse Brown HUD-VASH program, Jesse Brown VA Homeless Program Supervisor; Byron Taylor, Lake County Commissioner; Mike Repay, Executive Director of Lake County Community and Economic Development; Tim Brown, Indiana Housing and Community Development Authority (IHCDA) Housing Choice Voucher Program Analyst Michael Wey and 1st District American Legion member and WJOB Veterans Views Radio Program host Patrick O’Donnell.

“I would like to thank all the speakers who have helped support this important project forgiving a voice to veterans who are in need of affordable housing,” said Vazquez Rowland. “I am proud to say that the Rauner Family Veterans Apartments is near its completion and we are now accepting applications from veterans that are interested in living in the new development. The property is scheduled to open in mid-September 2021.”

This project is a 75 Apartment Units Supportive Housing development. The apartments will be made available to low-income, senior, and disabled military veterans who are referred to A Safe Haven by the local US Veteran Administration offices. Onsite services will include supportive housing, individualized case management and peer support services.

“The department and the Lake County Redevelopment Commission were eager to help the veterans in our area and, while it took a few years, very soon the facility will be open helping veterans with affordable housing options and unique social services,” Brown said. “It has been a pleasure to work with A Safe Haven and their supporting staff to make this project a reality.”

Emmanuel added: “Jesse Brown is excited to have 75 new, permanent housing units in Hobart for Veterans. It is critical for Veterans to have a safe, stable places to call home. This development does that.”

The HUD-Veterans Affairs Supportive Housing (HUD-VASH) program combines Housing Choice Voucher (HCV) rental assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs (VA). VA provides these services for participating Veterans at VA medical centers (VAMCs) and community-based outreach clinics to help Veterans find and sustain permanent housing. HUD has approved 75 vouchers for use by veterans for this project.

In addition to over $20 million in Federal HUD/VA rental housing tax credits, bond volume and other financing secured from the Indiana Housing and Community Development Authority (IHCDA), former Governor of Illinois and Venture Capitalist, Bruce Rauner and his wife, Diana Rauner, have generously gifted $1,000,000 to A Safe Haven Foundation to support financing and long-term ongoing support.

To make this development a reality the leadership team at A Safe Haven Foundation has worked with KMA Companies as the development partner and the City of Hobart on this project for almost three years.

Vazquez Rowland also announced that Veterans Matter, a Toledo, Ohio-based organization, has agreed to generously donate the cost of the applications for the apartments for all qualified veterans. Veterans Matter is providing a grant to cover all veteran application fees for Rauner Family Veteran Studios by A Safe Haven Foundation in Chicago RRVH and the Rauner Family Veterans Apartments by A Safe Haven Foundation in Chicago.

O’Donnell remarks mentioned that “the 75-unit permanent housing facility is a big boon for our homeless veterans, this facility is perfectly located to shopping, restaurants, and the VA Clinic. This housing will not only be safe and secure, but our homeless veterans desire a place they can proudly call home.”

For more information about eligibility and referrals, contact the Jesse Brown HUD-VASH Team at 312-569-8387, Ext. 59339. For information about A Safe Haven Foundation, visit http://www.asafehaven.org.

About A Safe Haven

A Safe Haven Foundation is a 501(c)3 not for profit, social enterprise that helps people aspire, transform, and sustain their lives as they transition from homelessness to self-sufficiency with pride and purpose. A Safe Haven provides the tools for each individual to overcome the root causes of homelessness through a holistic and scalable model. A Safe Haven’s visible social and economic impact unites families, stabilizes neighborhoods, and creates vibrant, viable communities. To learn more about A Safe Haven visit, http://www.asafehaven.org. A Safe Haven Foundation has been proud to have been named a HUD Envision Center and a DOL VetHire Gold Medallion employer. ASHF is proudly co-founded by US ARMY VETERAN Brian Rowland.

About KMA Companies

A Real Estate Development and Property Management Company specializing in building, construction management and managing affordable housing, since 1996.

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Casebook PBC Launches Innovative Data Analysis and Reporting Product for Social Service Organizations


cb Reporting is not only going to improve the quality of programs that organizations deliver, but also save a lot of time and reduce barriers to good data, which means they can spend more time on client interactions.

Casebook PBC is excited to release cb Reporting, a new feature for the industry-leading case management software for the human services field. cb Reporting streamlines data collection and analysis, and generates clear, actionable reports that enable organizations to track their progress, improve service delivery, and communicate social impact ROI to funders, clients, administrators, and the general public.

“We’re giving enterprise-level capabilities to organizations of all shapes and sizes,” said Ninad Amondikar, Data Product Manager at Casebook PBC. “cb Reporting is not only going to improve the quality of programs that organizations deliver, but also save a lot of time and reduce barriers to good data, which means they can spend more time on client interactions.”

cb Reporting builds on Casebook’s innovative software with pre-built reports mapped to common programmatic, evaluation, and fundraising needs. It does so while maintaining the ability to customize each report to meet each organization’s unique priorities, with easily implemented filters, data presentation preferences, and more. An intuitive drag and drop interface means frontline staff and administrators alike can start entering data, and customizing and generating reports right away, even in the field.

“The easy data collection and the custom reporting capabilities ensure that administrators and supervisors can track more frequently and with more reliability how their programs are doing, and then share that data out with funders [or governing bodies],” Amondikar said.

No more juggling between inefficient and complicated spreadsheets or files. All information is in one easily accessible web-based platform. Administrators will no longer have to chase down data, and their staff will spend much less time entering it. Everything is updated in real time, and all reports can be saved and shared easily as a PDF, with just one click.

cb Reporting is available now to all new and existing customers using the Casebook Platform. From child welfare and foster care, to workforce development and violence prevention, cb Reporting is the solution for any and all data needs in the human services field.

For more information on cb Reporting, visit Casebook.net

About Casebook: Casebook, originally incubated by the Annie E. Casey Foundation, is a person-centric SaaS, inspired by the original version of Facebook. Casebook was originally designed with child welfare experts as a way to help workers prioritize and collect the data required to make informed decisions and improve outcomes. Today, Casebook creates innovative solutions across the human services field that are cloud-based, mobile-ready, and built with input from experts and workers in the program areas we support.

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Center for Disaster Philanthropy Board Elected Kenneth Jones as New Chair


Center for Disaster Philanthropy welcomes new board chair and chair emeritus

“I am honored and humbled to lead CDP as the new chair following Lori Bertman’s impact on the organization. The influence of CDP is critical at this juncture as we partner with nonprofits, corporations and foundations to focus on humanitarian and natural disasters in proactive and sustainable ways.”

The Center for Disaster Philanthropy (CDP) board of directors welcomed Kenneth M. Jones II, Vice President and Chief Financial Officer of the John D. and Catherine T. MacArthur Foundation, as its new board chair, succeeding Lori Bertman, chief executive of the Irene W. and C.B. Pennington Foundation.

“As CDP enters its next decade of growth, I couldn’t be more pleased and confident in Ken’s leadership and vision. With his deep experience in philanthropy and understanding of its relationship to disasters and humanitarian crises, CDP will continue to thrive, evolve and be of special service across the globe under Ken’s leadership,” said Bertman. “CDP exists because good people came together in thoughtful, innovative and generous ways. As I transition into my new role, I’m filled with appreciation to the many donors, partners, staff, volunteers and advisors who made this journey with me.”

Bertman, a co-founder of CDP, has guided the organization to become the only full-time resource dedicated to helping donors maximize their impact by making community-informed, locally focused and equity-centered disaster-related giving decisions. She has been a leading advocate for smart and responsive philanthropic support for long-term recovery so that communities can better withstand future disasters.

Under Bertman’s leadership, CDP has provided more than $60 million in grants to support relief, recovery and rebuilding from disasters such as hurricanes, wildfires, pandemics, complex humanitarian emergencies and other crises worldwide. Bertman will continue to support CDP’s work as board chair emeritus.

“I am honored and humbled to lead CDP as the new chair following Lori Bertman’s impact on the organization. The influence of CDP is critical at this juncture as we partner with nonprofits, corporations and foundations to focus on humanitarian and natural disasters in proactive and sustainable ways,” said Jones. “CDP will continue to use a DEI lens, which has been consistent since the origin of CDP, to ensure equitable solutions to disasters for all communities that we serve.”

Jones, recently named James A. Joseph Lecturer on Philanthropy by ABFE, A Philanthropic Partnership for Black Communities, has served on CDP’s board for five years, including as board treasurer since 2017. Before joining the MacArthur Foundation, Jones served in various leadership roles at the Annie E. Casey Foundation, Danya International, Ford Motor Company, Pfizer Corporation and the Prudential. He is on the boards of Candid, Corus, National Prevention Science Coalition and other nonprofit organizations.

New Board Members

CDP’s board of directors also welcomed three new officers:


  •     Tiffany Benjamin, Senior Director, Social Impact and President, Eli Lilly and Company Foundation.

Benjamin joined Eli Lilly and Company in 2013. She manages the company’s corporate social responsibility efforts, disaster relief efforts, global health initiatives, Environmental, Social and Governance strategy, and community civic engagement. In 2020, she led the company’s global philanthropic response to the COVID-19 pandemic and racial inequity in the United States.

Campbell leads the External Research Office at AMD, which provides resource support to universities and institutions to accelerate technological innovation and science in the public interest. In his role, he led the $15M COVID-19 High Performance Computing Fund that distributed leading-edge technology to 23 organizations worldwide to support the fight against the pandemic and future medical research.

  •     Heather Geronemus, Director, Corporate Affairs and Corporate Social Responsibility, Ultimate Kronos Group.

Geronemus drives the strategic direction of financial, international, customer and thought leadership public relations and oversees the company’s global corporate philanthropic investments. Geronemus has been with UKG (formerly Ultimate Software) for more than a decade, serving in various marketing, PR and community relations leadership roles. Heather is a sought-after speaker on philanthropy, personal branding and women’s empowerment.

“CDP is grateful to Lori Bertman for her vision and leadership as founding board chair, and we are fortunate that Ken has agreed to take on the role as her successor,” said Patricia McIlreavy, president and CEO of CDP. “Ken’s articulation of the lasting ramifications of disasters upon communities and his commitment to building partnerships for success will serve CDP well as we enter our second decade. I am excited to work alongside him and the incoming directors as we further amplify the importance of disaster philanthropy and its support for long-term and equitable recovery programming.”

About the Center for Disaster Philanthropy

The Center for Disaster Philanthropy leverages the power of philanthropy to mobilize a full range of resources that strengthen communities’ ability to withstand disasters and recover equitably when they occur. It provides expert advice and resources while managing domestic and international disaster funds on behalf of corporations, foundations and individuals through targeted, holistic and localized grantmaking. Find out more at disasterphilanthropy.org and on Twitter @funds4disaster.

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Providing Companionship for Older Adults: Become a Pen Pal


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“Loneliness is one of the most devastating issues facing our aging population, but it’s also something we’re capable of addressing,” said Erin Albers, Vice President of Social Purpose at Home Instead.

The pandemic has given the population a deeper understanding of what life is like for older adults who may experience loneliness on a regular basis. For many seniors, limited social interaction they already experienced and loneliness they feel was only amplified by social distancing measures.

While continuing to follow precautions is necessary to keep many vulnerable populations safe, the need for connection has never been greater. In fact, almost half of U.S. seniors (49%) feel they have connected less to their loved ones since the start of the pandemic.

“Loneliness is one of the most devastating issues facing our aging population, but it’s also something we’re capable of addressing,” said Erin Albers, Vice President of Social Purpose at Home Instead. “After a year of isolating at home, we need a little creativity and a lot of intention to ensure regular contact with neighbors and loved ones, even as some social distancing measures are relaxed. A simple act of kindness, such as writing a letter, can really brighten the day of an older adult.”

All of us can play a role in helping the aging population feel connected and supported. To help reduce feelings of loneliness and isolation among seniors, Home Instead is encouraging people to make a difference in their community by writing a letter to an older adult on National Pen Pal Day (June 1).

Generations of writers have created lasting friendships by becoming a pen pal. To celebrate National Pen Pal Day, Albers suggests writing a letter to a senior through Ready to Care’s Pen Pal initiative:

  • How can I get involved? Writers can submit a letter and/or photo online at readytocare.com. From there, Home Instead will screen each letter for safety and security and pass it along to a senior. Participants must be age 13 or above, unless the submission is coordinated by a parent or teacher.
  • What should I write about? The sky’s the limit! Have fun with it – include details such as the hobbies you enjoy, your favorite books and movies, a positive moment of your day or upcoming plans you’re looking forward to. Keep in mind you should not share personal or financial information, such as dates you will be out of town or passwords. For more ideas, check out our blog.
  • How can I keep the conversation going? Request to receive a letter in return by sharing your email or mailing address online. Keep the conversation flowing by asking a senior to share a fact or story with you.
  • How can I get others involved? Whether you’re a school teacher or summer camp counselor looking for new ways to engage your kids, or a church leader who wants to provide more outreach to your congregation, you can brighten the lives of lonely seniors in your community, as well as to better yourself and those you lead. Download one of our free pen pal toolkits to get started.
  • Why should I participate? Pen pals help a segment of the population that often gets overlooked – older adults. It’s also an opportunity to connect with seniors in our communities and spread some much needed joy.


Connecting in these unique, personal ways isn’t a thing of the past – it can speak volumes. For lonely seniors, it may be among the few interactions they’ve had in a long time. Join a network of over 10,000 Pen Pals by visiting http://www.ReadyToCare.com.

ABOUT HOME INSTEAD

Founded in 1994 in Omaha, Nebraska, the Home Instead® franchise network provides personalized care, support and education to enhance the lives of aging adults and their families. Today, the network is the world’s leading provider of in-home care services for older adults, with more than 1,200 independently owned and operated franchises that provide more than 90 million hours of care annually throughout the United States and 14 other countries. Local Home Instead offices employ approximately 90,000 CAREGiversSM worldwide who provide basic support services that enable older adults to live safely and comfortably in their own homes for as long as possible. Home Instead franchise owners partner with clients and their family members to help meet varied individual needs. Services span the care continuum – from providing personal care to specialized Alzheimer’s care and hospice support. Also available are family caregiver education and support resources. Visit HomeInstead.com. Connect with us on Facebook and Twitter.

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211 LA Unveils Brand Identity That Dials Into Legacy of Innovation


211 LA’s New Logo

This new logo and brand identity captures our evolution from a phone-centric service to a multifaceted technology hub, while staying true to our commitment to serving all of Los Angeles County’s communities, regardless of their situation, language, or technology access

211 LA, a locally based nonprofit community resource hub that provides essential information related to health, human and social services to residents of Los Angeles County, today unveiled its new logo, the first phase of a comprehensive brand refresh and expanded technology-based service offering that better aligns the person-centered approach of 211 LA with the evolution and accessibility of communication technologies.

Since its beginnings 40 years ago as InfoLine, 211 LA has consistently evolved and adapted to better suit the needs of its community. While the old logo featuring a telephone handset was a recognizable symbol reminding people of the telephone hotline service – just dial 2-1-1 to get connected to resources – 211 LA today embraces the many different ways people want to communicate, from text to live chat, email to social media, as well as online self-service.

The new brand and logo invokes the values of 211 LA which emphasize inclusivity, connection, and empathy. The geo pin of the icon symbolizes life’s journey and 211 LA’s role in helping people navigate to the support they need along the way, while the person at the center grounds it in a person-centered approach.

“211 LA is the long time trusted guide to connect you to help when you need it most” said Maribel Marin, Executive Director of 211 LA. “This new logo and brand identity captures our evolution from a phone-centric service to a multifaceted technology hub, while staying true to our commitment to serving all of Los Angeles County’s communities, regardless of their situation, language, or technology access.”

While the 2-1-1 service is already available via phone (2-1-1), text (52-211), and online chat, email, and self-service via 211la.org, 211 LA will be rolling out additional omnichannel services and self-service options in 2021 to meet people where they’re at, provide a seamless experience across communication channels, and provide additional smart options for finding and navigating services in Los Angeles County.

Also, recognizing that a full-service resource hub must also respond to equity and social justice needs, 211 LA has spearheaded innovative programs like Explore Justice, a video series designed to help us unpack and examine the current and historical context that shapes communities’ experiences and lives, developed in partnership with the LA Commission on Human Rights, TaskForce PR, and the LA County Community Schools Initiative. The information hub also operates a hotline for the LA vs. Hate campaign, where those witnessing an act of racial hatred or discrimination can report these incidents 24 hours a day in any language by dialing 2-1-1, or by going online to 211la.org/la-vs-hate and using the translate option if necessary. All of this is part of 211 LA’s mission of providing essential information and connecting people to services, as those needs evolve.

Download the new logo here.

About 211 LA County

211 LA (or 211 LA County) is the hub for community members and community organizations looking for all types of health, human, and social services in Los Angeles County. We provide information and referrals to the services that best meet individual needs, through our 24 hour 2-1-1 call line, or through our website, text, and chat. A 501(c)(3) nonprofit organization, 211 LA has served the people of Los Angeles County since 1981, when it was formed under the name of The Information and Referral Federation of Los Angeles (also formerly known as InfoLine). 211 LA’s services are funded through partnerships with the LA County Board of Supervisors, CEO and Departments; with contracts with the State of California, LAHSA, SoCal Gas, Southern California Edison, AARP, and others; and with grants from foundations including the National Institute of Health (NIH).

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COLA for 2022 May be 4.7% According to Study by The Senior Citizens League


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“To put it in perspective, for every $100 worth of groceries a retiree could afford in 2000, they can only buy $70 worth today,” says Mary Johnson, Social Security and Medicare Policy Analyst for The Senior Citizens League

An abrupt jump in inflation in February and March wiped out a temporary improvement in the buying power of Social Security benefits, according to a new study released today by The Senior Citizens League (TSCL). The study, which compares the growth in the Social Security cost of living adjustments (COLA)s with increases in the costs of goods and services typically used by retirees found that, while consumer prices flatlined in 2020 through January 2021, retires will not be benefiting now.

The annual COLA increased Social Security benefits in January of 2021 by just 1.3 percent. While the lack of inflation in 2020 did improve the buying power of Social Security benefits by 2 percentage points through the month of January 2021 — from a loss in buying power of 30 percent to a loss of 28 percent — that improvement was completely wiped out by soaring inflation in February and March of this year,” says Mary Johnson, a Social Security policy analyst for The Senior Citizens League (TSCL).

The new study found that consumer price data through March 2021 indicate that Social Security benefits have (once again) lost 30 percent of their buying power and “that loss of buying power could grow deeper in 2021, should the current inflationary trends continue,” Johnson says.

The Senior Citizens League, which has been conducting the study for 12 years, typically looks at data from the 12 – month period of January of the previous year to January of the current year. “But we are in an aggressive inflation pattern that I haven’t seen previously,” Johnson says. “We felt compelled to include this data in our study findings for 2021, in order to learn how this abrupt rise of inflation affects the buying power of Social Security benefits today,” she adds.

This study, looks at 39 expenditures that are typical for people age 65 and up, comparing the growth in the prices of these goods and services to the growth in the annual COLAs. Based on consumer price index data through April 2021, it appears that the next COLA will be considerably higher in 2022. The Senior Citizens League (TSCL) is forecasting that the 2022 COLA could be 4.7%, making it the highest since 2009. But with such a high level of inflation volatility, this estimate could change several times before the COLA is announced in October 2021.

Since 2000, COLAs have increased Social Security benefits a total of 55 percent, yet typical senior expenses through March 2021 grew 101.7%. The average Social Security benefit in 2000 was $816 per month. That benefit grew to $1,262.40 by 2021 due to COLA increases. However, because retiree costs are rising at a far more rapid pace than the COLA, this study found that a Social Security benefit of $1,645.60 per month in 2020 would be required just to maintain the same level of buying power as $816 had in 2000.

The study looks at the costs of goods and services that are typically purchased by most Social Security recipients. This includes expenditures such as the Medicare Part B premium, which is not measured by the index currently used to calculate the COLA, yet is one of the fastest growing costs that retirees face. Of the 39 items analyzed, 27 exceeded the COLA while 14 were lower than the COLA. “This study illustrates why legislation is needed to provide a more fair and adequate COLA,” Johnson says. “To put it in perspective, for every $100 worth of groceries a retiree could afford in 2000, they can only buy $70 worth today,” Johnson adds.

To help protect the buying power of benefits, TSCL supports legislation that would provide a modest boost in benefits and base COLAs on the Consumer Price Index for the Elderly (CPI-E) or guarantee a COLA no lower than 3 percent. To learn more, visit http://www.SeniorsLeague.org.

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With 1.2 million supporters, The Senior Citizens League is one of the nation’s largest nonpartisan seniors groups. Its mission is to promote and assist members and supporters, to educate and alert senior citizens about their rights and freedoms as U.S. Citizens, and to protect and defend the benefits senior citizens have earned and paid for. The Senior Citizens League is a proud affiliate of The Retired Enlisted Association. Visit http://www.SeniorsLeague.org for more information.

ALSO AVAILABLE TO JOURNALISTS: Social Security Loss of Buying Power report including study methodology available for download. The Senior Citizens League 2021 Loss of Buying Power Study

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62% of Retirees Think Social Security COLA Needs a Minimum Guarantee of 3%


“When the prices on the goods and services that retirees depend on go through the roof, their Social Security benefits don’t buy as much, and that causes enormous financial stress for all retirees.” says Mary Johnson, Medicare and Social Security Policy Analyst for the Senior Citizens League

More than 62 percent of retirees think that Social Security cost of living adjustments (COLA) need a guaranteed minimum, according to a new survey by The Senior Citizens League (TSCL). In January of this year, the annual COLA raised Social Security benefits by only 1.3 percent, making it one of the lowest ever paid. But since then, “inflation has exploded,” says Mary Johnson, a Social Security policy analyst for The Senior Citizens League.

The survey, which had 1,125 participants, was conducted from mid – January through April 20, 2021, and coincided with one of the stiffest increases in inflation in a decade. Johnson researches the effect of rising prices on Social Security benefits. Through the end of December 2020, inflation as measured by the CPI-W— the index used to calculate the annual COLA — was just 1.4% for the year. “But as of the end of March 2021, the CPI-W was more than 3 percent higher than this time a year ago,” she says.

“This is a inflation pattern I haven’t seen before,” Johnson says. Inflation had completely flat – lined in first quarter of last year, which included January and February, well before COVID-19 shuttered businesses and sent the economy into a sudden tail spin in mid-March. But by the end of first quarter 2021, inflation erupted, growing by 1.4 percent versus zero over first quarter 2020. The last time inflation was growing that fast was nine years ago in 2012, but that year was also proceeded by another year of higher inflation, instead of the deflation in 2020.

“When the prices on the goods and services that retirees depend on go through the roof, their Social Security benefits don’t buy as much, and that causes enormous financial stress for all retirees. Johnson compiled a baker’s dozen list of the items whose costs are among the fastest growing. “Newly immunized grandparents will need to budget about 31.2 percent more for car rentals when visiting the grand kids,” Johnson says. “And I’m putting off replacing a failing washing machine. I don’t want to pay 24.2% more to get a new one now.”

Johnson also points out that the fastest growing cost list DOES NOT include the more usual “suspects” — prescription drugs and medical costs. “This is not because those costs didn’t increase,” Johnson says. “They just didn’t increase as much as the other items that made the list,” she says. Physician services were up 5.3 percent, but prescription drugs as measured by the CPI-W were down 2.3 percent from March 2020. Housing costs grew slightly faster than the COLA, up by 2 percent.

Fastest Growing Retiree Costs From March 2020 to March 2021

Car and truck rental – 31.2%

Laundry equipment – 24.2%

Gasoline – 22.2%

Home heating oil – 20.2%

Beef roasts – 11.2%

Pork roasts, chops – 10.5%

Citrus fruits – 9.8%

Used cars and trucks – 9.4%

Toilet paper, paper towels – 7.9%

Apples – 7.4%

Canned tuna – 7.1%

Haircuts – 5.9%

Care of invalids and elderly in home – 5.9%

Source: Consumer Price Index data, Bureau of Labor Statistics, March 2021

Compiled by The Senior Citizens League

The Senior Citizens League is working with Members of Congress to have legislation introduced that would strengthen Social Security benefits by tying the annual COLA to the Consumer Price Index for the Elderly (CPI-E), and by providing a guaranteed minimum COLA of no less than 3 percent.

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With 1.2 million supporters, The Senior Citizens League is one of the nation’s largest nonpartisan seniors’ groups. Its mission is to promote and assist members and supporters, to educate and alert senior citizens about their rights and freedoms as U.S. Citizens, and to protect and defend the benefits senior citizens have earned and paid for. The Senior Citizens League is a proud affiliate of The Retired Enlisted Association. Visit http://www.SeniorsLeague.org for more information.

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