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Health: Abortion

TCI-DX Support wins a patent. transcosmos develops a proprietary digital platform that solves and dramatically enhances CX across customer touchpoints

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[Patented technology use cases]

    • Swiftly identify disappointing customer experience and achieve a significant improvement via CX diagnostics.
    • Boost the resolution rate by tuning and optimizing the hybrid chat model (chatbot and agent-bot).
    • Boost the self-service rate by redesigning corporate website’s UI and UX and enhancing user support content and FAQs.
    • Make users understand more about the benefits of your products and services using ad creative and content marketing.
    • Accelerate the PDCA cycle and boost quality by utilizing data on various dashboards including InsightBI, our proprietary developed tool.
    • Boost productivity by automating the process from analysis to improvement by connecting TCI-DX for Support with GenAI (generative AI) services.
  • Story behind TCI-DX for Support
    As customer touchpoints diversify, consumers now communicate via a wider range of channels including websites, SNS, chat, and calls. Yet, businesses remain challenged with making a shift to digital channels. In addition, transcosmos survey found that more than one in three consumers share their opinions as well as their unhappy customer experience on SNS, rather than communicating such experiences directly with businesses(*). Most companies only manage to optimize each communication channel separately, and fail to solve the crux of users’ dissatisfaction and reduce the total time for problem solving, resulting in a poor CX.

To help businesses, transcosmos established methods to remove unnecessary data at the data preparation process as well as methods to integrate data based on its expertise in managing a full-funnel marketing approach from website and apps development, contact center services to SNS operations, and its deep industry knowledge. Building on VoC accumulated in contact centers, SNS, and chats, transcosmos developed a technology which comprehensively analyzes customer experience data collected at diverse customer touchpoints across the customer journey. Highly recognized for its uniqueness, the technology received a patent (Figure 2).

The methods drastically save time for data analytics. What’s more, by delivering an environment that makes it easier for users to solve their problems by themselves across all communication channels, transcosmos aims to reduce total time for solving a problem by 30%. At the same time, transcosmos will serve clients in both reducing costs for customer services, and expanding sales by making the most of the identified issues in enhancing their marketing activities.

  • Patent overview
    Patent number: 7319478    Filing date: July 24, 2023

With the aim of optimizing communication between clients and their customers, transcosmos will continue to embrace cutting-edge technologies and offer the right solutions for clients to deliver a greater CX.

  • Communications Trend Survey 2022-2023 (no translation available: https://www.trans-plus.jp/data/2022dec)
  • transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.
  • Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost optimization through our 172 bases across 28 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 46 countries/regions around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment. Visit us here https://www.trans-cosmos.co.jp/english/

Media Contact

transcosmos inc., transcosmos inc., +81-3-6709-2251, [email protected], https://www.trans-cosmos.co.jp/english/

SOURCE transcosmos inc.

Health: Abortion

GAMUT RETURNS AS HOUSE OF GAMUT-AN ONLINE MAGAZINE, WRITERS ACADEMY, AND PUBLISHING HOUSE

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Their newly launched online magazine—as well as novels, collections, and anthologies—will focus on dark speculative fiction and non-fiction across a wide range of genres including fantasy, science fiction, horror, thrillers, neo-noir, new-weird, transgressive fiction, magical realism, and literary fiction that leans into genre. House of Gamut welcomes authors and readers, providing an inclusive, one-stop shop where people from around the world can read, write, and get published. Deeply committed to diversity, equity, and inclusion across the board, they are on a mission to uplift and amplify marginalized voices.

The 501(c)(3) organization (nonprofit status pending) is helmed by President Richard B. Wood and Creative Director & Editor-in-Chief Richard Thomas. With an MBA from the UCD Smurfit School and an MFA from Emerson, Wood has thirty years of startup and business experience and is also the author of Bayou Whispers and The Prodigal’s Foole. Thomas has edited various works including The New Black, Exigencies, Burnt Tongues, and/or The Lineup: 20 Provocative Women Writers, and authored the novels Transubstantiate, Disintegration, Breaker, and Incarnate as well as the short story collections Staring Into the Abyss, Tribulations, and Spontaneous Human Combustion (a Bram Stoker Award finalist).

Their team of editors includes:

  • Senior Fiction Editor Mercedes Yardley—author of seven books, as well as a two-time Bram Stoker Award-winner for her novella, Little Dead Red, and her short story, “Fracture”
  • Fiction Editor Cynthia “Cina” Pelayo—Bram Stoker award-winning author of Crime Scene, International Latino Book Award-winning author of Children of Chicago, and Forgotten Sisters, forthcoming from Thomas and Mercer
  • Fiction Editor Christa Wojciechowski—author of the novella Popsicle at Crystal Lake Publishing, as well as other works in Bram Stoker and Shirley Jackson nominated anthologies
  • Non-Fiction Editor Sarah Lamparelli—a librarian whose work has appeared in Black Static and The Best Horror of the Year
  • Poetry Editor Heather Foster—MFA graduate whose work has appeared in Third Coast, PANK, Cream City Review, Tampa Review, RHINO, Monkeybicycle, and South Dakota Review

The Layout and Design team includes Dullington Design (Todd Keisling) and Kip Ayers.

“We’re embracing the past, present, and the future of the industry,” says Wood. “From the past, we take the concept of patronage, but as a non-profit, it’s the people we rely on for our funding. In return, they receive a tiered set of benefits. Using the internet (present), we’ll share stories via Gamut Magazine, teach writing and literature courses via the Gamut Academy, and reach a much wider, global community through Gamut Publishing’s anthologies and longer works of dark speculative fiction. We have one common goal: to help people who have a passion for writing, master their art. These readers, writers, students, and teachers are the future, and we at Gamut want to be a part of making their dreams a reality.”

“We’re excited to be building on the past success of Gamut Magazine and Dark House Press, as well as my other editing projects to create reading experiences that are dark, weird, moving, original, and deep,” adds Thomas. “By tapping into a global experience, utilizing a wide range of voices and perspectives, we hope to celebrate this Golden Age of horror and other dark fiction, to really explore contemporary speculative fiction—through tension, fear, psychological horror, wonder, hope, magic, myth, alien realities, grand weirdness, and the unknown.”

Visit HouseOfGamut.com for more details and sign up for their e-newsletter to receive updates and join the House of Gamut community.

You can also follow House of Gamut on:

About House of Gamut

House of Gamut is a nonprofit dedicated to helping artists tell their stories in the realm of dark speculative fiction. Through Gamut Magazine, Gamut Publishing, and Gamut Academy, they provide an inclusive home for people around the globe to read, write, and have their works published in a wide range of genres including fantasy, science fiction, horror, and beyond. Visit HouseOfGamut.com to learn more.

Contact:

Richard Thomas, Creative Director & Editor-in-Chief

Email: [email protected]

Press Kit

House of Gamut Logo, Icons, and Editorial Team Photos 

Media Contact

Richard B. Wood, Gamut, Inc., 1 6176765253, [email protected], www.houseofgamut.com

SOURCE Gamut, Inc.

Health: Abortion

Lucas Funeral Homes and Cremation Services Announces Inaugural Lucas Annual Scholarship Program

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Jimmy Lucas, Owner of Lucas Funeral Homes, shared his enthusiasm for the initiative: “We are proud to give back to the future of the funeral profession. With this annual scholarship, we are investing in promising talent and ensuring that the field continues to evolve with dedicated and compassionate professionals.”

Eligibility and Application Details:

  • Students pursuing a certification, certificate, associate’s, or bachelor’s degree in business or a related field are eligible for this award.
  • For the complete set of rules, application procedures, and deadlines, interested candidates are encouraged to visit the official Lucas Funeral Homes website.
  • The Lucas Annual Scholarship underscores the funeral home’s unwavering commitment not just to serving the present community, but to fostering and supporting the growth of future professionals in the field.

About Lucas Funeral Homes:

Lucas Funeral Homes, a revered establishment in the community, has been delivering trusted funeral services for decades. Renowned for their compassionate approach and dedication to serving families during their toughest moments, they are now extending their commitment to supporting and fostering the growth of the next generation of funeral service professionals.

Full details on eligibility requirements and instructions on how to apply can be found on our website at https://www.lucasfuneralhomes.com/who-we-are/lucas-annual-scholarship

Media Contact

Matthew Morian, Lucas Funeral Homes & Cremation Services, 1 817-284-7271, [email protected], https://www.lucasfuneralhomes.com/ 

SOURCE Lucas Funeral Homes & Cremation Services

Health: Abortion

GreenTrees’ Reforestation Project Awarded Sustainability Initiative of the Year by Business Intelligence Group

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GreenTrees recognized by the 2023 Sustainability Awards for the environmental impact of its reforestation efforts

THE PLAINS, Va., Aug. 30, 2023 /PRNewswire-PRWeb/ — GreenTrees, a global leader in reforestation to answer climate change and the largest reforestation program in the U.S., today announced the Business Intelligence Group awarded GreenTrees with the Sustainability Initiative of the Year recognition in the 2023 Sustainability Awards program. The Sustainability Awards honor the people, teams and organizations who have made sustainability an integral part of their business practice or overall mission.

“GreenTrees is thrilled to have been awarded the Business Intelligence Group Sustainability Initiative of the Year Award as we work with landowners large and small to plant forests and generate carbon credits,” said Chandler Van Voorhis, co-founder and managing partner of GreenTrees. “Reforestation is the most scalable technology to remove carbon from the atmosphere and it’s an honor that our efforts to reverse the effects of climate change were recognized by such a prestigious award.”

The Business Intelligence Group Sustainability Awards highlights GreenTrees’ 20-year commitment to scale reforestation and address the climate crisis. Since its founding in 2003, GreenTrees has pioneered reforestation in the U.S. and worked in public-private partnerships with government entities to empower landowners to participate in a vibrant, voluntary carbon credit market. Over the past two decades, GreenTrees has successfully forged partnerships with more than 600 landowners to establish the largest reforestation project in the U.S., with a 99.64% market share of ex post facto vital credits issued to date.

As the only carbon removal program open to both small and large landowners, GreenTrees’ reforestation projects provide its landowner partners with the opportunity to collect income through repurposing their land by monitoring annual biomass growth and converting that annual growth into carbon credits. GreenTrees accounts for 44% of all U.S. voluntary carbon credits. GreenTrees has planted more than 60 million trees, sequestered 6.3 million tons of carbon and helped restore 3.4 billion liters of water stored in the forested ecosystem.

“We are proud to reward and recognize GreenTrees for their sustainability efforts,” said Maria Jimenez, chief nominations officer, Business Intelligence Group. “It was clear to our judges that their vision and strategy will continue to deliver results toward a cleaner, more sustainable world. Congratulations!”

The Business Intelligence Group Sustainability Awards accredit companies that put sustainability at the forefront of their purpose. The award program seeks to recognize companies that deeply understand the collaborative action needed to address climate change effectively.

See the complete list of winners and learn more about the Business Intelligence Group Sustainability Awards here.

About GreenTrees

GreenTrees is the market leader in reforestation and carbon removal in the U.S. A model land equity program for landowners, GreenTrees generates the largest number of forestry carbon removal credits in the U.S. The only carbon removal program open to both small and large landowners, GreenTrees engages individual landowners to plant forests, measure the growth annually and convert the annual growth into carbon credits. All carbon credits in GreenTrees’ projects undergo a rigorous verification process by the American Carbon Registry and are accepted by global environmental markets as the highest standard for quality in nature-based carbon removals. Wholly owned by ACRE Investment Management, LLC, GreenTrees has engaged 600+ landowners ranging from 10 to 3,500+ acres and planted 130,000+ acres of forests that have removed more than six million metric tons of carbon from the Earth’s atmosphere; these existing planted acres will remove a projected 30 million metric tons over the next 40 years; additional plantings will grow carbon removal capacity significantly as GreenTrees’ parent company’s affiliate platform company, ACRE IO, will accelerate planting velocity for GreenTrees and other independent projects. Fortune 500 companies trust GreenTrees’ carbon credits to meet sustainability goals and combat climate change. For more information about GreenTrees, visit https://www.green-trees.com/.

Media Contact

Elizabeth Buccianti, Gabriel Marketing Group (for GreenTrees), 407-463-8865, [email protected]

SOURCE GreenTrees

Health: Abortion

The Property Advocates Reviews an Appellate Court Win for Its Client Against Insurance Company

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The Property Advocates successfully argues in appellate court on behalf of its client, who was being denied the money they rightfully deserved from their insurance company.

CORAL GABLES, Fla., Aug. 28, 2023 /PRNewswire-PRWeb/ — The Property Advocates a full-service insurance law firm based in Florida, is excited to announce it won an appellate court decision for its client against their insurance company.

The case — Homeowners Choice Property & Casualty Insurance Company v. Hopwood, Case No. 4D18-3306 – demonstrates the benefit of providing accurate information to the court so that a fair and just decision can be made.

In this particular case, the insurance company attempted to retain its ability to impose post-loss conditions on a policy they provided to The Property Advocates’ customers, which would result in the loss of the policyholder’s rights.

The trial court carefully considered all the specific facts of this case and, after doing so, stayed the case for 30 days. This period was intended to allow the insureds to sit for an under-oath examination and to provide a sworn proof of loss form.

Unfortunately, in this case, the insurance company decided to file what’s known as a Petition for Writ of Certiorari, also known as an “extraordinary writ.” In doing so, they asked the Fourth District Court of Appeal to quash the stay order issued by the trial court, as they claimed the order “re-writes the insurance policy and eviscerates and disposes of [Insurance Company’s] affirmative defenses.”

The appellate court ordered the insureds to “show cause” why that relief shouldn’t be granted. The Property Advocates filed a response to the petition explaining how the insurer’s request was improper.

Based on this response, the appellate court ultimately denied the insurance company’s petition, citing Curran. This indicated a shift in this district toward requiring an insurer to prove that the non-compliance of post-loss conditions prejudiced it before forfeiting insured benefits.

Because of that appellate court ruling, the order from the trial court for a 30-day stay was upheld.

Thanks to this equitable decision, the Property Advocates were able to effectively represent a client and ensure they were paid on their insurance claim. This is a positive outcome that demonstrates our commitment to helping customers receive the benefits they are entitled to under their insurance policies.

The Florida-based legal team at The Property Advocates has years of experience ensuring the insurance company upholds its end of the mutual policy agreement and pays its customers the fair compensation they deserve.

This includes denied claims for all insurance issues, such as damage from fire, hailstorm, hurricane and wind, roof leaks, theft and vandalism, water damage, and more.

About The Property Advocates

The Property Advocates, P.A. is a full-service Florida insurance law firm specializing in property insurance claims. With offices in Miami and Tampa, The Property Advocates team consists of nearly 14 experienced attorneys with decades of combined experience who are compassionate, knowledgeable and not afraid to go to trial for their clients. They have a successful track record of resolving complicated property insurance claims and getting their clients the fair compensation they deserve.

Media Contact

Jessica Brown, Mercury News Media, 303 800 6186, [email protected]

SOURCE The Property Advocates, P.A.