ATLANTA (PRWEB)
October 10, 2019

Noble Systems Corporation, a global leader in omnichannel contact center technologies, today announced that it will display its Workforce Engagement (WEM) and Gamification solutions at SOCAP International’s upcoming Re-Imagine Customer Care Conference, to be held October 20 – 23, 2019 at JW Marriott Tucson in Tucson, Arizona.

SOCAP’s Re-Imagine 2019 is an annual conference that provides a forum for the global brands that drive the integrated customer experience strategy to engage with a dynamic and growing community of diverse customer care professionals. Known for its intersection of customer experience professionals, ideas, research, and technologies that fuel this emerging discipline, the four-day event will include powerful keynotes that call attendees to leadership and brand professionals that will lead learning forums with immediate practical application. Beyond the agenda—in sessions, workshops, and conversation—members of this community will exchange business insights, time-tested principles, and personal examples of the new strategic role of customer care in the omni-channel enterprise.

Noble Systems will host attendees throughout the week (booth #203/205), offering live demonstrations that showcase its portfolio, including Noble Gamification, for which the company earned TMC’s 2018 CUSTOMER Contact Center Technology Award presented by CUSTOMER Magazine.

WHO: Noble Systems

WHAT: SOCAP International’s Re-Imagine Customer Care Conference 2019

WHEN: October 20 – 23, 2019

WHERE: Booth #203/205, JW Marriott Tucson, Tucson, AZ

Noble will also participate in the Exhibitor Showcase located in The Exchange where they will present “Gamification in the Modern Call Center”. During this 15-minute session, Noble will share its approaches for aligning contact center technology and business intelligence with gamification software to achieve dynamic results.

WHO: Noble Systems

WHAT: Exhibitor Showcase at SOCAP Re-Imagine 2019, “Gamification in the Modern Call Center”

WHEN: Tuesday, October 22, 2019 at 1:25 pm–1:40 pm

WHERE: The Exchange, JW Marriott Tucson, Tucson, AZ

A growing component in the contact center technology ecosystem, gamification improves agent satisfaction, productivity, and compliance and reduces employee turnover. Leveraging gamification within the contact center platform to drive desired agent and team behavior requires finding the right incentives to measure, monitor, and promote the KPIs that are vital to success. The right solutions can help manage the omnichannel experience and ultimately increase customer engagement. By utilizing Noble Systems’ omnichannel inbound/outbound contact technologies, workforce management, conversational analytics, and self-service solutions, companies are empowered to manage the full spectrum of customer communications.

For businesses that need their contact centers to help customers achieve desired outcomes as efficiently and quickly as possible, Noble Systems is a trusted partner who combines 30 years’ industry expertise with a comprehensive portfolio of omnichannel contact center, workforce engagement management and business intelligence solutions.

About Noble Systems

Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, robotic process automation, workforce management, and gamification. With a portfolio of 195+ patents and growing, Noble leads the way in pioneering solutions for the contact center market. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit http://www.noblesystems.com.

About SOCAP

Founded in 1973, SOCAP International represents a thriving global profession of best-in-class customer care experts across all industries. SOCAP is a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business. The Association’s members include vice presidents, directors, managers and supervisors of customer care and consumer affairs from some of world leading brands as well as hundreds of business partner organizations. SOCAP provides the educational tools and professional resources to help its members to drive business transformation within their companies. Additionally, SOCAP’s exclusive network gives members access to thousands of customer care experts across the globe. Visit http://www.socap.org for complete SOCAP information.

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FORT WORTH, Texas (PRWEB)
October 10, 2019

Certified Payments is proud to welcome David Tucker to its team as the Southeast Regional Sales Manager. In this role, Tucker will cultivate new sales opportunities among government agencies and bureaus, research and analyze sales options, and further enhance relationships with customers.

Tucker brings extensive sales experience and a healthy knowledge of both software and technology services to the position. He most recently served as the regional sales manager at First National Bank of Omaha, following successful tenures at the Louisiana Public Safety Company, TZ Medical and MGM Strategies, where he was instrumental in driving growth and developing successful partnerships.

“David has built a solid reputation of trust and service excellence among his customers that complements Certified Payments’ approach to government payment processing business,” said Mike LoMurro, president of Certified Payments. “That reputation, coupled with his familiarity with government agencies, will help us identify value-added solutions to meet the unique payment processing needs of our customers.”

For information about Certified Payments’ payment processing capabilities or to explore a potential partnership, please email david.tucker@certifiedpayments.net.

About Certified Payments

Certified Payments, a subsidiary of First American Payment Systems, works exclusively within the government vertical, serving more than 3,500 customers nationwide. As an industry leader of payment solutions for government agencies, Certified Payments provides additional value through key differentiators including next-day funding, single dip EMV, domestic customer service and 24/7/365 consumer self-service. Certified Payments combines next-generation products and turnkey integration capabilities with award-winning customer service.

About First American Payment Systems – Technology Driven Payments

First American Payment Systems, L.P., headquartered in Fort Worth, Texas, is a global payment technology company providing leading integrated payment solutions to more than 180,000 merchants throughout the Americas, Europe, and Australia. First American provides partner and merchant payment solutions that include a robust set of in-store, online and mobile payment solutions paired with the latest in payment security, across a wide range of verticals. Backed by award-winning customer service, merchants and partners have access to our U.S. based Customer Call Center 24/7/365. For more information, visit http://www.first-american.net.

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CHARLOTTE, N.C. and BRISBANE, Calif. (PRWEB)
October 11, 2019

ATP®, a leading provider of information services and software solutions for the aviation industry, announced today it has entered into an expanded partnership agreement with Honeywell, a leading provider of industry solutions that include aerospace, building technologies, safety and productivity solutions, and performance materials, globally.

With this partnership, ATP will be expanding the existing Honeywell technical publications available through their ATP Aviation Hub single source portal to include Honeywell’s collection of Avionics libraries. This will allow owner/operators and entitled management companies to manage and access their current technical and regulatory information for airframes, Honeywell engines, avionics, and other aircraft components. The addition of Honeywell’s Avionics Libraries further expands the overall content available through ATP Libraries, the aviation industry’s leading source for comprehensive technical publications and applicable regulatory information, that includes Airworthiness Directives (Ads).

“ATP is delighted to have signed an expanded partnership with Honeywell Aerospace and we look forward to building upon the success of our current relationship and our confidence in future opportunities together,” said Rick Noble, CEO of ATP. “With this partnership, ATP’s unique single-source platform for technical information, through the ATP Aviation Hub, makes it even easier for our network of over 45,000 users in 137 countries to access Honeywell information, continued Mr. Noble.” “The Honeywell Avionics Libraries allow users to locate information using the Hub’s intelligent and powerful search capabilities across the most channels and devices in the industry – including mobile, web, desktop, and more.”

ATP customers can begin taking advantage of this partnership immediately, by speaking with their ATP sales representative.

About Honeywell

Honeywell is a Fortune 100 technology company that delivers industry specific solutions that include aerospace products and services; control technologies for buildings and industry; and performance materials globally. Honeywell Aerospace products and services are found on virtually every commercial, defense and space aircraft. The Aerospace business unit builds aircraft engines, cockpit and cabin electronics, wireless connectivity systems, mechanical components and more. It’s hardware and software solutions create more fuel-efficient aircraft, more direct and on-time flights and safer skies and airports.

For more information, visit http://www.honeywell.com or follow us at @Honeywell_Aero

About ATP

ATP is a global information services and software company focused on maximizing the value of aircraft and aviation operations by providing a suite of reference content, airworthiness, diagnostics and reliability services that optimize aircraft availability and operational compliance. The company is the leader in managing and analyzing content for maintenance operations and compliance, by adding value through smarter reference content and diagnostics, integrating that information into tools to drive improved decision making and productivity, and providing advisory services to deliver efficient operations. ATP has deep roots in the general aviation, automotive, technology, aerospace, and defence industries and has deployed solutions worldwide to support multiple Fortune 100 companies. As a global company, ATP has more than 6,700 customers in 137 countries, with almost 50 years of experience in the information services and software industries.

For more information, visit http://www.atp.com or follow us at @ATPknowledge

For more information, please contact:

Alicia Carbo-Guha

Director of Marketing

ATP CaseBank

+1 (905) 364-3641

acarbo-guha@casebank.com

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SAN FRANCISCO (PRWEB)
October 11, 2019

ForUsAll, a 401(k) platform for small and mid-sized businesses, has named former Head of Product, Jeff Schulte, as CEO. Jeff is an experienced internet and software executive with a strong record of leading and managing product management teams to discover, develop, and deliver products that drive business results. Prior to joining ForUsAll as Head of Product in 2015, Jeff spent years at Financial Engines where he focused on launching and optimizing products that increased sales and customer satisfaction while also reducing churn.

Joining Jeff on the new leadership team will be:

Tzipora Henig, Head of Participant Advisory & Operations – Tzipora is an experienced Support Manager with a demonstrated history of working in the FinTech industry. She is skilled in Financial Markets & Derivatives, Quantitative Finance, and soft skills such as networking and building cooperative relationships.

Jason LaMacchia, Head of Relationship Management – Jason is a financial services veteran who has spent nearly two decades managing client service & partner relationships, people and teams, and initiatives related to investment product development and management, investment operations and technology. He spent 15 years at Blackrock and Barclays Global Investors where he helped build and scale the iShares ETF business. He also spent time at Goldman Sachs managing customer sales trading accounts. Jason is driven by his passion for helping others build stronger financial futures.

Neeraj Mathur, Vice President, Product Management – Neeraj is an experienced entrepreneurial product leader with over two decades of industry experience spanning across multiple entrepreneurial ventures (Skyhigh Networks, Authentic8, Bluebox Security) and Fortune 500 (Cisco Systems, Sun Microsystems, etc.) companies. An ardent maker, Neeraj has successfully launched numerous global products, driving them to successful adoption. Neeraj has a strong bias towards delivering simple, intuitive, and delightful experiences to users.

Ben Werdmuller, Head of Engineering – Ben is a serial startup founder and former venture capital investor. Products he has founded and created have been used by national governments, international non-profits, and Fortune 500 companies. In addition, Ben has trained dozens of startups, as well as teams from organizations such as KQED, Associated Press, and The New York Times, in innovation and venture design thinking. His overriding mission is to work on technology products that make the world more inclusive and empathetic.

For more information on ForUsAll, please visit http://www.forusall.com.

About ForUsAll

ForUsAll was founded in 2015 with the goal of helping to solve the retirement gap crisis but making Fortune 500-level retirement plans accessible to small and mid-sized businesses. The company is based in San Francisco, CA, and is backed by Ribbit Capital and Foundation Capital. To learn more, please go to http://www.forusall.com.

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RALEIGH, N.C. (PRWEB)
October 11, 2019

SOCIAL HOUSE® Vodka, the handcrafted and gluten-free vodka brand from North Carolina, today announced Jeff Eakes as its chief financial officer. Eakes brings nearly 35 years of corporate finance experience at SAS Institute Inc. to oversee financial planning for North Carolina’s No. 1 selling craft vodka.

Prior to joining SOCIAL HOUSE® Vodka, Eakes served as the senior director of corporate treasury at SAS, where he helped grow annual revenues from $70 million to over $3 billion during his tenure. He also managed $1.8 billion in corporate cash flow and investments, currency/foreign exchange strategies and exposures, and all banking relationships for the global software company. His induction into the craft spirits brand began as an early advisor for SOCIAL HOUSE® Vodka, which increased his understanding of the business through continuous involvement and connection with its leadership team.

“Jeff’s vast knowledge and expertise position him as the ideal candidate to help achieve SOCIAL HOUSE® Vodka’s financial goals, joining us at a pivotal time as we spearhead our aggressive growth plans to deliver big results for our shareholders,” said Cary Joshi, president, SOCIAL HOUSE® Vodka. “Jeff is essential to our financial system as we enter the new year, bolstering our team even further and giving us the capacity to scale the brand as we prepare for big initiatives in the near future.”

SOCIAL HOUSE® Vodka continues to be a growth leader among all North Carolina-made vodka brands, with a more than 36% market share for North Carolina bars, restaurants and residents, according to the National Alcoholic Beverage Control Association.

“Ever since my original introduction to SOCIAL HOUSE®, I’ve been continually impressed with not just the quality of the product, but also by the team, what they’ve already accomplished and their vision for the future,” said Jeff Eakes, chief financial officer, SOCIAL HOUSE® Vodka. “After spending decades overseeing financial strategies and relationships for a global brand, I’m eager to join SOCIAL HOUSE® at a critical point in its evolution to help manage the growth trajectory and continue to scale the company.”

Founded by experienced trailblazers within the restaurant, hospitality and spirits industries, SOCIAL HOUSE® Vodka set out to activate the power of friendship and create a premium vodka made from farm-to-flask in North Carolina at its renovated Kinston distillery, Three Stacks Distilling Company.

About SOCIAL HOUSE® Vodka

SOCIAL HOUSE® Vodka, a farm-to-flask spirits brand, artfully crafts the highest-quality, locally sourced and authentically American vodka for all to enjoy their own “SOCIAL HOUSE® Moments.” From milestone celebrations to impromptu gatherings, SOCIAL HOUSE® Vodka accompanies those opportunities to create, discover, experience and better enjoy life’s moments with friends and loved ones. At SOCIAL HOUSE® Vodka, the power of friendship is king, wholeheartedly believing that when good friends come together, great things can happen. That’s how the journey began and how it will continue. For more information, visit http://www.socialhousevodka.com or engage with SOCIAL HOUSE® Vodka using #LiveSocially via http://www.facebook.com/socialhousevodka, http://www.twitter.com/yoursocialhouse and http://www.instagram.com/socialhousevodka. Live Socially. Enjoy Responsibly.™

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