Casebook PBC Releases Saas for Human Services in Four New Program Areas


Casebook is Cloud-based, Mobile-ready and purpose-built software for human services

Casebook is a cloud-based, and mobile-ready human services software.

We’ve taken over a decade of experience in child welfare, user-centered design, and best-in-class software development and turned that into an affordable SaaS solution that can bridge the technology gap facing far too many human service organizations.

Casebook PBC, known as a leader in child welfare software innovation, has continued its expansion across human services into four additional program areas. The New York City-based software company has been quietly developing its new platform and bringing innovation to new areas of human and social services. Casebook’s configurable Software as a Service (SaaS) platform is now bringing innovation to nonprofit and state and local government organizations in Youth & Family Services, Domestic Abuse & Victim Services, Inspection & Licensing Services, and Foster Care & Adoption Services.

“In times of crisis, such as the current pandemic, and the accompanying economic instability, there has never been a greater need to support the human services organizations and agencies that serve our country’s most vulnerable. We’ve taken over a decade of experience in child welfare, user-centered design, and best-in-class software development and turned that into an affordable SaaS solution that can bridge the technology gap facing far too many human service organizations. Organizations no longer have the luxury of months or year-long modernization projects. Human services organizations require software that is native to the domain – and even specific program areas, as well as easy to onboard and requires very minimal training for their staff. With Casebook, we are getting service organizations up and running in weeks, including importing historical data. Crises don’t honor delays, and our newest offerings are eliminating technical and programmatic obstacles so that organizations can work digitally and save time.” said Nicole Reece, Chief Product Officer.

Casebook, originally incubated by the Annie E. Casey Foundation, is a person-centric SaaS, inspired by the original version of Facebook. Purpose-built and designed to help workers, Casebook was originally designed with child welfare experts as a way to help workers prioritize and collect the data required to make informed decisions and improve outcomes. Today, Casebook PBC continues to create innovative solutions that are cloud-based, mobile-ready, and built with input from experts and workers in the program areas we support.

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