BrightStar Care® Receives 2023 Enterprise Champion for Quality Award for Eleventh Consecutive Year


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BrightStar Care, the leading national home care and medical staffing agency with more than 380 corporate-owned and franchised locations known for providing a higher standard of home care, was awarded The Joint Commission 2023 Enterprise Champion for Quality Award for the eleventh consecutive year, reinforcing the brand’s commitment to the highest standards of quality and safety in home care.

BrightStar Care is the only home care organization to achieve this title for more than a decade, with more than 95 percent of its corporate and independently owned and operated offices accredited by The Joint Commission, the nation’s oldest and largest standards-setting and accrediting body in healthcare. Additionally, BrightStar Care is one of only two franchisors to receive this title since the award’s inception in 2013.

Receiving the Gold Seal of Approval® from The Joint Commission means that healthcare organizations have completed a comprehensive on-site review and precisely follow the standards and requirements established by The Joint Commission. To achieve accreditation, organizations must incorporate and consistently maintain Joint Commission standards and requirements into their policies, procedures, processes, and training materials. Joint Commission accreditation helps organizations improve safety procedures, which has become even more crucial for patient care since the onset of the COVID-19 pandemic.

“Our top priority across the entire BrightStar Care network is to deliver a higher standard of care to our clients, so they have the ability to receive treatment and care safely and independently in the comfort of their homes,” said Shelly Sun, Founder and CEO of BrightStar Care. “We are grateful that The Joint Commission continues to recognize our efforts and has once again awarded us with its prestigious Enterprise Champion for Quality Award. As we diversify our offerings across a wide payer mix and increase our customer count to reach the total addressable market eligible for home care, we remain committed to providing the full continuum of care. With this award, we will continue to collaborate with our franchisees to ensure that our clients receive industry-leading, high-quality nurse-led care.”

“We are pleased to recognize BrightStar Care with the Enterprise Champion for Quality Award for the eleventh consecutive year,” said Gary Bachrach, Executive Director, Home Care Accreditation Program, The Joint Commission. “We applaud the BrightStar Care organization for its commitments and efforts working closely with its franchisees to continue to improve quality and safety for the many individuals and families it serves nationwide.”

Joint Commission accreditation is a known quality indicator within the industry. It is the same organization that accredits and certifies more than 22,000 healthcare organizations and programs in the United States. Joint Commission accreditation has allowed BrightStar Care to help its clients continue to live safely in their own homes and improve the quality of their lives, as well as to help prevent hospital re-admissions and decrease ER visits, falls, infections, and unnecessary healthcare costs for clients.

Backed by third-party validators BrightStar Care’s proven clinical outcomes are driven by nurse-led care comprised of companion care, personal care, pediatric care, memory care, medication assistance, skilled nursing, and more to improve each client’s health and quality of life. For more information on BrightStar Care, please visit http://www.brightstarcare.com, and for more information about franchising opportunities with BrightStar Care visit https://www.brightstarfranchising.com/. For more information about The Joint Commission, please visit http://www.jointcommission.org.

About BrightStar Care:

Founded in 2002, BrightStar Care is a national home care agency with more than 380 corporate-owned and franchised locations nationwide that provide medical and non-medical home health care services to clients and supplemental care staff to businesses. BrightStar Care corporate and franchise agencies across the country employ more than 15,000 caregivers and 5,700 registered nurses who oversee the care and safety of each individual client. BrightStar Care offers custom medical staffing solutions to corporate entities and holds national accounts with government agencies across distinct patient populations providing healthcare staff anywhere care is needed. Female-founded and led by CEO Shelly Sun; BrightStar Care is committed to providing a higher standard of care through its clinical nurse-led care model. As a member of Moving Health Home, BrightStar Care also actively advocates to change federal and state policies that prevent the home from being an accredited clinical care site. Network-wide BrightStar Care agencies are Joint Commission accredited – the gold standard within the health care industry. BrightStar Care has also consecutively received The Joint Commission Enterprise Champion for Quality award for more than a decade.

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