CHA Hollywood Presbyterian Emergency Department Opens Fast Track Program


CHA Hollywood Presbyterian Medical Center (CHA HPMC) launched its Emergency Department fast track (ED Fast Track) program to better serve its community. CHA HPMC is home to one of the highest patient volume emergency rooms in Los Angeles County. The implementation of a fast track is expected to offset the patient-to-caregiver ratio which is necessary in order to most effectively and efficiently serve the Hollywood and Greater Los Angeles Area.

The goal for the CHA HPMC fast track program is to triage and expedite care for patients based on the urgency and severity of conditions presented at its Emergency Department. It ensures patients with less severe conditions are dealt with more quickly, freeing up space for patients that require more extensive medical attention. This efficiency will also bring shorter wait times for diagnostic imaging and testing.

In its first week of operation, there was a drastic decrease in the percentage of patients who left without being seen. Patients who would rather leave than endure long wait times is an issue plaguing emergency departments in densely populated cities. This is a promising indicator that CHA HPMC’s Emergency Department will be able to treat more patients in a timely manner. The Medical Center caters to a large and diverse patient population at the intersection of the East Hollywood, Los Feliz, and Silverlake neighborhoods. As a safety net hospital in a major metropolis, there is nearly a guaranteed overflow of patients.

The ED Fast Track program has vastly decreased the arrival-to-care time, as well as the length-of-stay for patients with less severe, urgent conditions. It has also enabled walk-in patients to be seen much quicker. This is particularly valuable as it makes physical distancing more of a possibility in an often overcrowded Emergency Department. CHA Hollywood Presbyterian Medical Center’s ED Fast Track Program looks forward to delivering a continuously improving patient and caregiver experience and setting high quality standards ahead of its new state-of-the-art Emergency Department set to open in late 2023.

About CHA Hollywood Presbyterian Medical Center 

CHA Hollywood Presbyterian Medical Center (CHA HPMC) is a nationally recognized acute care facility that has served Hollywood and its surrounding communities since 1924. Today, CHA HPMC offers comprehensive health care services with a 469-bed acute care facility, including 89 skilled nursing beds. The hospital has a medical staff of more than 550 physicians and specialists, representing 69 specialties and 75 different countries. CHA HPMC embraces the area’s diverse, multicultural patient populations by providing all who walk through its doors quality care in a compassionate manner. CHA HPMC is a member of CHA Health Systems, a dynamic global healthcare organization that provides a full spectrum of services in seven countries around the world. This includes 86 hospitals and clinics, 30 research institutions, 14 education institutions, and 31 bio/pharmaceutical/healthcare companies. For more information, visit http://www.hollywoodpresbyterian.com.

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