Modio Health’s Medical Staff Credentialing Technology Highly Rated by KLAS for Overall Performance for 4th Straight Year


“The most important thing to me is customer service, and Modio Health has great customer service. Modio always emails us when they are doing product updates and sending release notes. Their support team and executives are amazing. Modio is willing to listen.” –Director, KlasResearch.com, Jan 2022

Modio Health, a technology company transforming the management of healthcare providers and their credentials, was recognized by KLAS today with an overall ranking 94.1 out of 100 — an increase from 92.7 [A] in 2019 and 93.1 [A] out of 100 in 2020. KLAS ranked Overall Performance for Modio 93.8. Additionally, in the Credentialing 2022 report, Modio received exceptional satisfaction ratings, including:

  • 100% Avoids Nickel-and-Diming
  • 98% Keeps All Promises
  • 98% Would You Buy Again
  • 93% Part of Long-Term Plans

Modio’s performance strengths also included sizable year-over-year increases in the following:

  • Communication and Partnership
  • Product Quality
  • Ease of Use
  • Meeting Customers’ Needs
  • Implementation Process
  • Phone/Web Support
  • Integration

Launched seven years ago, Modio has rapidly grown to be a leader in physician credentialing through development of an innovative and effective credentialing platform. More than 700 healthcare organizations nationwide manage over 350,000 providers using Modio to simplify and efficiently manage their credentialing processes. The cloud-based platform uses a blockchain type of mechanism that connects all entities associated with that provider with the same real-time data collection, which is automated, updated, easily accessible, and securely protected. Modio’s solution keeps organizations compliant and allows teams to securely manage and store credentials and licensure in one easily accessible location.

“There are many issues affecting our healthcare sector right now from the aftermath of the pandemic to the ongoing issues of provider burnout and staff shortages throughout the country,” says John Bou, COO and co-founder, Modio Health. “It has become increasingly clear that healthcare organizations need to prioritize modernizing the process in which they credential and license doctors and nurses so that we can get them working when and where they are needed as seamlessly as possible. Receiving this recognition from KLAS for the fourth year in a row really solidifies the work we’re doing to continue improving this process for providers and ensuring patients are able to access timely care.”

The annual Best in KLAS report is based on impartial ratings and feedback from healthcare clients, helping health operations leaders make informed technology purchase decisions and driving vendor software and service improvements. Here are just a few samples of what Modio clients said:

“Modio Health makes time for their clients. Whenever we have a question that they can’t understand, they will schedule a call so that we can meet with a subject matter expert in addition to our assigned client manager. That shows that Modio Health really knows what we are looking for. They have the right people on calls to make things happen. Sometimes the vendor makes suggestions based on what they have seen or what other clients have done. Other clients may be doing things that we haven’t thought about, so Modio Health really brings valuable information to the table.” –Director, KlasResearch.com, Jan 2022

“OneView helps us keep up with all of our credentialing documents. It has been really helpful in terms of not having to keep up with paper charts. Having the ability to upload applications and prefill documents really helps make the enrollment process a little quicker. We also use OneView for tracking license expirations for x-rays and nurses; I really like that feature,” said another customer, KlasResearch.com, Feb 2022.

“The most important thing to me is customer service, and Modio Health has great customer service. Modio Health always emails us when they are doing product updates and sending release notes. Their support team and executives are amazing. Modio Health is willing to listen.” –Director, KlasResearch.com, Jan 2022

Healthcare provider organizations can access the full credentialing report from KLAS at no cost online here or by going to klasresearch.com.

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About Modio Health:

Physician time is valuable. Modio Health, a CHG company, gives physicians back their time by streamlining the medical credentialing processes for healthcare leaders all across the country. With Modio Health, organizations scale more quickly, clinicians spend less time on administrative work and more time practicing medicine, and patients are protected from fraud. Founded by a team of physicians in 2014, Modio Health’s cloud platform automatically pulls in critical provider data from more than 100 primary sources, including the DEA, OIG, and other verification platforms. Learn more at modiohealth.com.

About KLAS:

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services, and medical equipment to deliver reports, trending data, and statistical overviews. KLAS data is accurate, honest, and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit klasresearch.com.

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